lead business analyst

CHANEL

<div>
 <p>
  <em>
   CHANEL is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle CHANEL in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, CHANEL employs more than 32,000 people worldwide.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   As an independent company, its core values are grounded in:
  </em>
 </p>
 <ul>
  <li>
   <em>
    Exceptional creation and client experience
   </em>
  </li>
  <li>
   <em>
    Nurturing human potential
   </em>
  </li>
  <li>
   <em>
    Having a positive impact &ndash; on people, the environment, and communities around the world.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research &amp; development, sustainability, and innovation.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   LEAD BUSINESS ANALYST
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We are seeking an experienced Application functional Specialist (10+ years) with a strong background in ERP (Microsoft Dynamics 365 Finance and Operations). The ideal candidate will bring proven experience and deep knowledge of the retail industry, working closely with global teams, SI partners, Indian regional business teams, and key users to drive successful technology adoption and project delivery across CHANEL India.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your main responsibilities are:
  </strong>
 </p>
 <ul>
  <li>
   <em>
    Collaborate with regional/global project teams, SI partners, and India business key users to drive POS and ERP adoption for boutiques
   </em>
  </li>
  <li>
   <em>
    Gather, analyze, and document requirements from business teams and key users
   </em>
  </li>
  <li>
   <em>
    Act as the primary bridge between business teams/key users and technical teams/SI partners, ensuring clear and effective communication
   </em>
  </li>
  <li>
   <em>
    Actively participate in project meetings; document outcomes and action items for traceability
   </em>
  </li>
  <li>
   <em>
    Contribute to the creation and review of Functional Specification Documents (FSD)
   </em>
  </li>
  <li>
   <em>
    Lead and support System Integration Testing (SIT), ensuring successful execution and resolution of any issue
   </em>
  </li>
  <li>
   <em>
    Conduct user training sessions for business teams and key users on newly developed applications and processes
   </em>
  </li>
  <li>
   <em>
    Coordinate and oversee User Acceptance Testing (UAT), ensuring active participation from business teams/key users and a bug-free outcome
   </em>
  </li>
  <li>
   <em>
    Actively participate in data conversion activities, ensuring accuracy and integrity during migration
   </em>
  </li>
  <li>
   <em>
    Engage in planning and executing cutover activities for go-live
   </em>
  </li>
  <li>
   <em>
    Perform comprehensive pre-go-live checks with SI partners to guarantee system readiness and a hassle-free launch
   </em>
  </li>
  <li>
   <em>
    Ensure the system is prepared for a smooth, hassle-free go-live
   </em>
  </li>
  <li>
   <em>
    Provide regular updates on day-to-day tasks and project status to the reporting manager
   </em>
  </li>
  <li>
   <em>
    Deliver post-go-live support, including boutique visits as needed to resolve operational issues and ensure user satisfaction
   </em>
  </li>
  <li>
   <em>
    Project Management.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you will bring:
  </strong>
 </p>
 <ul>
  <li>
   <em>
    10+ years of hands-on experience in (Microsoft Dynamics 365 F&amp;O) with retail domain knowledge
   </em>
  </li>
  <li>
   <em>
    Proven experience and deep knowledge of the retail industry, with a strong understanding of retail business processes and operations
   </em>
  </li>
  <li>
   <em>
    Strong background in collaborating with business teams and key users throughout all phases of retail transformation projects
   </em>
  </li>
  <li>
   <em>
    Extensive experience in requirement gathering, documentation (FSD, TSD), SIT, UAT, data conversion, cutover, and go-live support
   </em>
  </li>
  <li>
   <em>
    Proven ability to work with global teams, SI partners, and diverse business teams
   </em>
  </li>
  <li>
   <em>
    Strong communication, stakeholder management, and training delivery skills
   </em>
  </li>
  <li>
   <em>
    Analytical mindset with problem-solving capabilities and attention to detail
   </em>
  </li>
  <li>
   <em>
    Experience in post-go-live support and on-site troubleshooting in retail environments
   </em>
  </li>
  <li>
   <em>
    Experience in luxury or premium retail environments
   </em>
  </li>
  <li>
   <em>
    Exposure to global ERP and POS rollouts
   </em>
  </li>
  <li>
   <em>
    Certification in Microsoft Dynamics 365 F&amp;O or relevant technologies.
   </em>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   CHANEL is dedicated to creating conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, and the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   CHANEL remains committed to rewarding people competitively, as well as offering initiatives such as well-being programs, learning and development opportunities, and parental leave for all parents globally.
  </em>
 </p>
</div>


Lead Business Analyst

Ameriprise Financial

<div>The Business Analyst will support advanced financial planning strategies for high-net-worth clients by delivering accurate financial planning deliverables and collaborating closely with AWPC strategists (estate attorneys, tax attorneys, CFPs, CFAs). This role involves data validation, analysis, and coordination of baseline meetings with strategists and advisors, ensuring timely and high-quality outputs.<p></p><p><b>
Key Responsibilities</b></p><p></p><p>
Data Review &amp; Validation:</p><ul><li><p>
Request data from advisor to complete data set</p></li><li><p>
Verify client data uploaded to BOX (tax returns, account statements, equity compensation, assets/liabilities, major expenses, estate/trust documents).</p></li><li><p>
Ensure completeness and accuracy before engagement calls</p></li><li></li></ul><p><b>Engagement &amp; Baseline Call Coordination</b></p><ul><li><p>
Schedule and participate in engagement calls; capture detailed notes and review data checklists.</p></li><li><p>
Conduct internal and external baseline calls with strategists and advisors to review assumptions and reports.</p></li><li><p>
Summarize meetings and ensure timely follow-up on pending actions.</p></li></ul><p></p><p><b>
Data Entry &amp; Analysis:</b></p><ul><li><p>
Complete data entry in MoneyGuide/Wealth Studios within defined timelines.</p></li><li><p>
Accurately input investment tickers, cost basis, and market values; prepare net worth, cash flow, and income tax reports for strategist review either in tool or in a separate excel file</p></li></ul><p></p><p><b>
Process Improvement:</b></p><ul><li><p>
Monitor BOX notifications to streamline data checks and reduce turnaround time.</p></li><li><p>
Suggest workflow enhancements and contribute to efficiency initiatives.</p></li></ul><p><br>
</p><p><b>Continuous Learning:</b></p><ul><li><p>
Continuously upskill in advanced financial planning concepts to effectively support complex cases and contribute to strategic discussions.</p></li><li><p>
Participate in client meetings with strategists as necessary</p></li><li><p>
Develop skills required for transitioning into a Planner role, including conducting strategy meetings with advisors and strategists. Implementing strategies in financial planning tools and ensuring accuracy in deliverables.</p></li><li><p>
Create and review eMeeting decks in collaboration with strategists and advisors.</p></li></ul><p><b><br>
Required Qualifications</b></p><ul><li><p>
Bachelor's Degree or equivalent experience.</p></li></ul><ul><li><p>
5+ years of experience in Financial Planning.</p><ul><li></li></ul></li><li><p>Proficiency in Financial Planning tool suite including Naviplan, MoneyGuide, Wealth Studios, Morningstar Workstation, eMeeting, etc.</p></li><p></p><li><p>
Strong attention to detail and accuracy.</p><ul><li></li></ul></li><li><p>Ability to meet strict timelines per agreed SLAs.</p><ul><li></li></ul></li><li><p>Excellent interpersonal skills and ability to work in a team structure.</p><ul><li></li></ul></li><li><p>Willingness to pursue licensing certifications (Series 7, State Securities, State IAR, State Insurance).</p></li><li><p>
Strong communications skills, both oral and written, to interact with team, business partners, advisors, and senior management.</p></li><li><p>
Ability to take direction and work independently with minimal supervision.</p></li></ul><p><b><br>
Preferred Qualifications</b></p><ul><li><p>
Bachelor's Degree or equivalent experience.</p></li><li><p>
Exposure to financial products such as mutual funds, insurance, and retirement services.</p></li><li><p>
Experience of interacting with financial advisors</p></li><li><p>
Prior SIE qualified will be preferred</p></li></ul><p></p><p><b>
About Our Company</b><br>
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm&rsquo;s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You&rsquo;ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.</p><p></p><p>
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.</p><p></p><div><div><div><div><div><div><div><p><b>
Full-Time/Part-Time</b></p></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><p><b>
Timings</b></p></div></div></div></div></div></div></div>
(4:45p-1:15a)<p></p><div><div><div><div><div><div><div><p><b>
India Business Unit</b></p></div></div></div></div></div></div></div>
AWMPO AWMP&amp;S President's Office<p></p><div><div><div><div><div><div><div><p><b>
Job Family Group</b></p></div></div></div></div></div></div></div>
Business Support &amp; Operations</div>

<div>We are seeking a Group Lead Business Analyst for Banking and Cash Solutions to work with Cash Products to manage all data aspects of Cash Product promotions, including list creation, tracking and reporting. The person also back up other staff on rate setting, rate implementation, sweep program tracking and adhoc requests. Strong technical and collaboration skills are required to develop efficient and effective tracking and reporting systems for the promotions<p></p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Manage all data aspects of Cash Product promotions, tracking, reporting and fulfillment list creation.</p></li><li><p>
Provide back-up support for other Pricing Team staff for rate setting, rate implementation, sweep tracking and adhoc requests.</p></li><li><p>
Explore opportunities to drive efficiency in operations by automating reports/ processes, simplification/ elimination of redundant activities.</p></li><li><p>
Participate in promotional planning discussions and provide feedback on terms and conditions to ensure accurate tracking and fulfilment.</p></li><li><p>
Manage/Improve controls and validations of assigned activities.</p></li><li><p>
Apply analytical skills to understand the data &amp; provide the required information to leadership.</p></li><li><p>
Designs, develops and automate report processes and programs.</p></li><li><p>
Identifies appropriate technology solution to meet business needs.</p></li><li><p>
Documents process, data definitions, data sources and assists with testing.</p></li></ul><p></p><p><b>
Qualifications</b></p><p></p><ul><li><p><br>
Bachelor&rsquo;s degree in computer science, Analytics or related field.</p></li><li><p>
8+ years of experience in reporting, Analytics and Project management;</p></li><li><p>
2+ years of experience in banking industry.</p></li><li><p>
Strong analytical skills, with strong hands-on experience in data cleansing, identification of trends, Anomalies etc.</p></li><li><p>
Strong Knowledge &amp; Experience of working in MS Excel, Power BI, SQL.</p></li><li><p>
Excellent executive facing communication skills coupled with a strong track record of driving value for business.</p></li><li><p>
Ability to manage multiple tasks.</p></li><li><p>
Thinking ability to add more value to the existing processes.</p></li><li><p>
Ability to consistently meet established deadlines.</p></li><li><p>
Python &amp; VBA expertise supporting larger dataset will be a plus.</p></li></ul><p></p><p><b>
About Our Company</b><br>
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm&rsquo;s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You&rsquo;ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.</p><p></p><p>
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.</p><p></p><div><div><div><div><div><div><div><p><b>
Full-Time/Part-Time</b></p></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><p><b>
Timings</b></p></div></div></div></div></div></div></div>
(2:00p-10:30p)<p></p><div><div><div><div><div><div><div><p><b>
India Business Unit</b></p></div></div></div></div></div></div></div>
AWMPO AWMP&amp;S President's Office<p></p><div><div><div><div><div><div><div><p><b>
Job Family Group</b></p></div></div></div></div></div></div></div>
Business Support &amp; Operations</div>

Group Lead-Business Analyst

Cleveland State University

<p></p><div><div><div><div><div><div>Serves as the primary IT liaison for an application area, aligning technology with institutional needs. Leads stakeholder meetings to set priorities, manage expectations, and drive improvements. Actively contributes to Cleveland State Universities (CSU&rsquo;s) Cloud ERP solutions transition strategy. Leads cross-functional collaboration with departments to evaluate, re-engineer, and optimize business processes, ensuring alignment with institutional goals and best practices. Executes advanced system configurations and integrations to enhance performance, security, and interoperability. Leads and executes complex enterprise application projects. Diagnoses and resolves advanced technical issues, analyzing cross-system integrations, security, and performance bottlenecks. Manages stakeholder engagements by gathering and analyzing requirements, translating business needs into actionable technology solutions, and ensuring the effective implementation of enterprise systems. Translates complex technical concepts for non-technical audiences. Performs other functionally related duties as assigned.</div>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<ul><li>Bachelor&rsquo;s degree preferably in computer science or related field.</li>
<li>Five (5) years of experience supporting enterprise applications, including system analysis, testing, and configuration.</li>
<li>Three (3) years of experience with project coordination, report development tools, or relational database programming.</li>
<li>Experience in leadership, change management or driving adoption of new technologies and processes.</li>
<li>Demonstrated analytical, organizational, and problem-solving skills.</li>
Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and nine (9) years of related work experience can be eligible to apply.<br>
<li>
</li>
</ul></div><br>
<div><div><b>Preferred Qualifications</b></div>
<div><ul><li>Master&rsquo;s degree preferably in Computer Science, Business, or a related field.</li>
<li>Hands-on experience with Cloud ERP systems (such as Workday, Oracle Cloud), including participation in implementations, upgrades, or ongoing support.</li>
<li>Experience in system integration and configuration of Cloud ERP solutions.</li>
<li>Experience working with Human Resources, Finance, Identity and Access Management, General Administration, Data Warehouse Design or Student Administration.</li>
<li>Experience delivering training and creating user documentation tailored to non-technical audiences.</li>
<li>Experience with related systems such as Blackboard, PaymentWorks, Stellic, GitLab, Azure Active Directory, or Terra Dotta.</li></ul></div><br>
<p></p>
</div><br>
<div><div><b>Knowledge, Skills, and Abilities (KSAs)</b></div>
<div><ul><li>Advanced analytical and critical thinking abilities to diagnose and resolve complex enterprise system challenges, particularly within a Cloud ERP environment.</li>
<li>Ability to lead and execute multiple large-scale projects with competing priorities in a fast-paced, complex institutional setting.</li>
<li>Strong stakeholder engagement and communication skills, with the ability to translate strategic and technical concepts for cross-functional leadership teams.</li>
<li>Enterprise-level collaboration and problem-solving mindset, partnering with key business units to drive long-term improvements.</li>
<li>Change leadership and process transformation expertise, with the ability to influence, implement, and support technology adoption across departments.</li>
<li>Deep understanding of Cloud ERP solutions, AI-driven automation, and system integrations to optimize enterprise workflows and improve decision-making.</li>
<li>Commitment to continuous learning and innovation, staying ahead of trends in higher education technology, automation, and business intelligence.</li></ul><p></p><div><br>
</div></div></div><br>
<div><div><b>Requisition Number</b></div> <div>PT0703744S</div>
</div><br>
<div><div><b>Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting</b></div>
</div><br>
<div></div><div><div><b>Special Instructions to Applicants</b></div>
</div><br>
<div></div><div><div><b>Applicant Instructions</b></div>
<div>Mailed or emailed application materials will not be accepted.</div>
</div><br>
<div><div><b>Hours per week</b></div> <div>24</div>
</div><br>
<div><div><b>Work Schedule</b></div>
</div><br>
<div></div><div><div><b>Advertising Copy</b></div>
</div><br>
<div></div><div><div><b>Full Time/Part Time</b></div> <div>Part Time</div>
</div><br>
<div><div><b>Posted Date</b></div> <div>12/23/2025</div>
</div><br>
<div><div><b>Close Date/Application Deadline</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div>
</div><br>
<div><div><b>Review Begins</b></div> <div>01/12/2027</div>
</div><br>
<div><div><b>Tentative Start Date</b></div></div></div></div></div></div><div></div>

EPAM Systems

<div>
 <p>
  We are seeking a
  <strong>
   Lead Business Analyst
  </strong>
  to drive the analysis and documentation of business requirements for data-related projects.
 </p>
 <p>
  You will collaborate with stakeholders and development teams to ensure clear communication and successful delivery of API and data integration features. Join us to lead impactful projects and enhance data solutions for our clients.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Conduct thorough business requirements elicitation, gathering, and documentation
  </li>
  <li>
   Translate business requirements into functional and non-functional requirements and technical stories
  </li>
  <li>
   Break down epics into INVEST user stories and document acceptance criteria
  </li>
  <li>
   Decompose features into end-to-end scenarios and create user journeys and diagrams
  </li>
  <li>
   Utilize Agile and SAFe methodologies to maintain the software development lifecycle
  </li>
  <li>
   Write clear and detailed technical stories to communicate complex concepts
  </li>
  <li>
   Demonstrate working knowledge of API features and data integration
  </li>
  <li>
   Communicate effectively with business stakeholders and developers
  </li>
  <li>
   Initiate and lead internal discussions to ensure offshore development team alignment
  </li>
  <li>
   Be available during working hours to address developer questions and remove blockers
  </li>
  <li>
   Balance stakeholder engagement with internal team needs to ensure clarity and address concerns
  </li>
  <li>
   Collaborate closely with Product Owners, stakeholders, and other teams
  </li>
  <li>
   Use AI-assisted tools to increase work efficiency
  </li>
  <li>
   Demonstrate flexibility in addressing evolving client needs while aligning with sprint goals
  </li>
  <li>
   Facilitate meetings, support client decision-making, and manage conflicts
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Extensive experience in business analysis with 10-14 years in the field
  </li>
  <li>
   Proven leadership skills in managing complex data projects
  </li>
  <li>
   Strong expertise in business requirements definition and documentation
  </li>
  <li>
   Advanced knowledge of API features and data modeling
  </li>
  <li>
   Proficient in backlog management and Agile/SAFe methodologies
  </li>
  <li>
   Excellent communication skills to liaise with stakeholders and development teams
  </li>
  <li>
   Ability to work independently and collaboratively with distributed teams
  </li>
  <li>
   Problem-solving skills with a proactive approach to ownership
  </li>
  <li>
   Experience coordinating onshore and offshore teams respecting time zone differences
  </li>
  <li>
   Skilled in facilitating meetings and managing client relationships
  </li>
  <li>
   Strong organizational skills with attention to detail
  </li>
  <li>
   Ability to write clear technical stories and acceptance criteria
  </li>
  <li>
   Flexibility in adapting to changing client needs while meeting delivery objectives
  </li>
  <li>
   English language proficiency at B2 level or higher
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Nice to have
  </strong>
 </p>
 <ul>
  <li>
   Experience using AI-assisted tools to enhance daily work efficiency
  </li>
 </ul>
</div>


Lead Business Analyst - Data

Freshworks

<div>
 <p>
  Company Description
  <br/>
  <br/>
 </p>
 <p>
  Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
  <br/>
  <br/>
 </p>
 <p>
  <em>
   <strong>
    There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
    <br/>
    <br/>
   </strong>
  </em>
 </p>
 <p>
  At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
  <br/>
  <br/>
 </p>
 <p>
  <em>
   <strong>
    Fresh vision. Real impact. Come build it with us.
    <br/>
    <br/>
    <br/>
    <br/>
   </strong>
  </em>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Role Overview
   <br/>
  </strong>
  <br/>
  We are seeking an experienced
  <strong>
   Salesforce CPQ Specialist
  </strong>
  to join our team at the IC3 level. The ideal candidate will have a strong background in
  <strong>
   Salesforce CPQ implementation, configuration, and optimization
  </strong>
  , particularly within
  <strong>
   SaaS-based business models
  </strong>
  . This role will play a key part in streamlining quote-to-cash processes, improving system efficiency, and supporting business scalability.
  <br/>
  <br/>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Design, configure, and maintain Salesforce CPQ solutions aligned with business needs.
  </li>
  <li>
   Collaborate with Sales Operations, Finance, and Product teams to improve CPQ workflows and quoting accuracy.
  </li>
  <li>
   Implement pricing rules, discount schedules, approval workflows, and product bundles.
  </li>
  <li>
   Develop and maintain product catalog, price books, and contract renewals.
  </li>
  <li>
   Troubleshoot CPQ-related issues and manage system integrations with billing and ERP platforms.
  </li>
  <li>
   Create detailed documentation and provide user training/support for internal stakeholders.
  </li>
  <li>
   Participate in process improvements and automation initiatives across the quote-to-cash lifecycle.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Qualifications:
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    5&ndash;8 years
   </strong>
   of experience working with
   <strong>
    Salesforce CPQ
   </strong>
   in a
   <strong>
    SaaS or subscription-based business
   </strong>
   .
  </li>
  <li>
   Deep understanding of
   <strong>
    Salesforce Sales Cloud
   </strong>
   ,
   <strong>
    CPQ data model
   </strong>
   , and
   <strong>
    Apex/Flows/Validation Rules
   </strong>
   .
  </li>
  <li>
   Experience with
   <strong>
    subscription management
   </strong>
   ,
   <strong>
    renewals
   </strong>
   , and
   <strong>
    billing integrations (Chargebee, NetSuite, etc.)
   </strong>
   .
  </li>
  <li>
   Strong analytical, problem-solving, and stakeholder management skills.
  </li>
  <li>
   Strong understanding of SaaS revenue models (ARR, MRR, bookings, churn, renewals).
  </li>
  <li>
   Hands-on experience with data migration, integrations, and third-party applications.
  </li>
  <li>
   Salesforce CPQ Specialist or Advanced Administrator Certification preferred.
  </li>
  <li>
   Bachelor&rsquo;s degree in Computer Science, Business, or related field
  </li>
 </ul>
 <p>
  <strong>
   Preferred Qualifications
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Background in Sales Operations, Revenue Operations, or Business Consulting in a SaaS environment.
  </li>
  <li>
   Experience with Partner Relationship Management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
  <strong>
   Fresh vision. Real impact. Come build it with us.
   <br/>
   <br/>
  </strong>
 </p>
</div>


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