lead care manager

The W Group Mgmt

<div><h2 class="jobSectionHeader">Lead Case Manager &ndash; Sanford Manor</h2>
Schedule: Monday through Friday 9am-5pm
Excellent Benefits &bull; Supportive Management &bull; Immediately Available
Sanford Manor, part of The W Assisted Living Management Company, is seeking a compassionate, organized, and motivated Lead Case Manager to join our team. This is a hands-on leadership role responsible for coordinating resident services and supporting a small case management team, with a strong focus on resident satisfaction, smooth admissions/discharges, and clear documentation.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3><ul><li>
Lead and support a team of 2 Case Managers (workflow oversight, guidance, and daily coordination)</li><li>
Maintain firm adherence to each resident&rsquo;s Bill of Rights and advocate for resident-centered care</li><li>
Maintain meaningful communication with residents, families, care providers, and community partners to ensure continuity of care</li><li>
Coordinate admissions/re-admissions from the community, hospitals, nursing homes, and other settings</li><li>
Support resident assessments and service planning to meet resident needs and facility requirements</li><li>
Collaborate with a multidisciplinary team (administration, nursing, social services, and outside providers)</li><li>
Ensure clear, timely, and accurate documentation in accordance with facility policies and regulations</li><li>
Identify barriers to care, escalate concerns appropriately, and help drive solutions that improve outcomes and satisfaction</li></ul><h3 class="jobSectionHeader">
Qualifications / Requirements</h3><ul><li>
Associate&rsquo;s Degree in Healthcare (required)</li><li>
2+ years of case management experience (assisted living/long-term care preferred)</li><li>
Prior experience in assisted living/adult care/long-term care strongly preferred</li><li>
Strong phone, communication, and follow-up skills with families and care providers</li><li>
Excellent organization, documentation, and time-management skills</li><li>
Ability to lead by example and work cooperatively with a multidisciplinary team</li><li>
Bachelor&rsquo;s degree preferred but not required</li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Competitive pay</li><li>
Health benefits offered</li><li>
Paid time off</li><li>
Paid sick time</li><li>
Paid holidays</li><li>
Unlimited employee referral bonuses</li><li>
Growth and development paths specific to your interests</li><li>
Supportive management (open-door policy)</li><li>
Reliable schedule</li></ul><h3 class="jobSectionHeader">
Why Work at The W Group?</h3>
The W Group is proud to be one of the largest providers of senior living and adult care in New York State. We&rsquo;re a values-based organization with a culture rooted in collaboration, encouragement, and camaraderie. In this role, you&rsquo;ll have the opportunity to innovate, make an impact, and grow with a company that invests in its people.</div>

Lead Case Manager

Wedgwood Christian Services

<div>The Lead Case Manager is responsible for coordinating case management and safe and timely release services, training new case managers, and supervising the work of other case manager(s) and case aide(s). The Lead Case manager will be responsible for timely admissions and discharges from the program.
RESPONSIBILITIES:
<ul><li>Ensure that all youth receive services while in care, including, but not limited to, mental health, medical, recreation, education, and other support services.</li>
<li>Maintain accurate and current information on children in care, while ensuring ORR reporting requirements are met.</li>
<li>Coordinate ongoing searches and connection with family or viable adult sponsor.</li>
<li>Assist the Clinician/Consultant in Case Reviews by sending out invitations, compiling test results, co-facilitating in Treatment Team Meeting discussions, and completing/compiling pertinent documentation.</li>
<li>Lead admission and discharge process for clients within the program.</li>
<li>Assist the Clinician/Consultant with linkages with the Education and Life Skills Specialist and other program staff including Nurses, Wellness Specialists, etc; work to keep all service providers informed regarding changes in programming, special needs, etc</li>
<li>Lead or co-lead a milieu group, as requested.</li>
<li>May be required to specifically monitor the progress of certain clients, as assigned. This may include work with clients on community living skills.</li>
<li>Regular participation in supervision meetings (with the director and supervisees) and team meetings for the sharing of ideas, feedback, and department planning.</li>
<li>Responsible for quality assurance compliance, including but not limited to participating in peer supervision, peer utilization reviews, compliance with service delivery criteria and reporting requirements for youth served.</li>
<li>Responsible for timely Quality Assurance compliance as related to employee&rsquo;s roles and functions, including leading collaboration with the QA/PSA Compliance Manager on proactive or corrective actions.</li>
<li>Participate in on-call rotation for urgent client needs and reporting.</li>
<li>Other duties as assigned.</li>
</ul>
QUALIFICATIONS:
<ul><li>Bi-lingual English and Spanish required</li>
<li>Master&rsquo; Degree in behavioral services preferred.</li>
<li>Bachelor&rsquo;s degree with three years of case management experience is required, one year of which being in refugee-serving case management role.</li>
<li>Previous supervisory experience strongly preferred.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Federally funded program requiring the following vaccinations:
<ul><li>Varicella: two doses of varicella vaccine (at least 4 weeks apart)
<ul><li>OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness)</li>
<li>OR titers indicating varicella immunity</li>
<li>OR documentation from healthcare provider verifying previous infection.</li>
</ul></li><li>MMR: Two doses of MMR vaccine (at least 4 weeks apart)
<ul><li>OR titers indicating immunity to all three diseases (Measles, Mumps, and Rubella)</li>
</ul></li><li>DTaP or DTap
<ul><li>Complete primary vaccination series. If primary vaccination series completed in childhood, one DTaP dose in adulthood.</li>
</ul></li><li>Influenza: Single dose annually during flu season.</li>
</ul></li><li>Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose, and objectives of the agency.</li>
<li>Subscription to the Statement of Faith of Wedgwood Christian Services and agreement with the goal, purpose and objectives of the agency.</li>
</ul>
HOURS OF WORK: Monday-Friday business hours, participation in on-call rotation required
BENEFITS:
<ul><li>403(b) retirement plan with employer match</li>
<li>Medical Plans with great coverage options</li>
<li>Free supplemental virtual PCP care with medical plan</li>
<li>Flexible Spending Accounts</li>
<li>Health Savings Accounts</li>
<li>Dental and Vision plans</li>
<li>Pet insurance</li>
<li>Legal insurance</li>
<li>A Locally Partnered Employee Assistance Program</li>
<li>Competitive paid time off</li>
<li>Direct deposit</li>
<li>Federal Student Loan Forgiveness through PSLF</li>
<li>Paid Holidays</li>
<li>We also offer a variety of employer paid benefits for full time staff</li>
<li>Short term disability</li>
<li>Long term disability</li>
<li>Life insurance up to 2x your annual salary</li>
<li>No-cost, employer paid training and re-certification provided to staff</li>
<li>Wedgwood has full gymnasium and state-of-the art 24-hour wellness center filled with a wide variety of workout equipment, available to staff at no cost.</li>
<li>Walking trail that leads around the beautiful campus.</li>
<li>Through community partnerships, Wedgwood employees and in some cases family members, are eligible for application and tuition fee discounts for several local colleges and universities.</li>
</ul>
Wedgwood Christian Services
Since 1960, Wedgwood Christian Services has been dedicated to aggressively taking on the toughest problems facing children and families through residential care, counseling services, and community programs. Our goal is to support and help restore the physical, social, intellectual, emotional and spiritual well-being of children, adults, and families in our community.
Wedgwood is a local West Michigan agency, with offices bordering the coast of the beautiful Lake Michigan. Our main office is headquartered in Grand Rapids, Michigan, ranked in the top tier of the Best Places to Live in America according to Business Insider. 
 
Mission: Wedgwood Christian Services extends God's love to youth, adults, and families through professional counseling and educational services. 
 
Core Values: Integrity, Compassion, Excellence, and Diversity</div>

Lead Case Manager (Spanish Required)

HCA Florida Ocala Hospital​

<div><h5 class="jobSectionHeader">Introduction</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Lead Case Manager today with HCA Florida Ocala Hospital.<h5 class="jobSectionHeader">
Benefits</h5>
HCA Florida Ocala Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Lead Case Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Case Manager (CM) ensures high-quality, patient-centered care by managing Rehabilitative care to ensure optimum outcomes. The CM provides, coordinates, and directs care specific to the needs of each Rehab patient. The CM collaborates with the Rehab Program Director and Facility Case Management Director regarding departmental functions. The CM coordinates efforts within the Rehabilitation team.
What you will do in this role:<ul><li>
You will provide program orientation to patients/families/caregivers. Orientation will include the case manager's role, Rehab philosophy, and continued stay and discharge criteria. Orientation will also include Medicare and insurance benefits, grievance procedures, treatment plan process, and rights and responsibilities.</li><li>
You will act as the coordinator of patient/family/caregiver education. You will promote the participation of the patient/family/caregiver in team discussions related to plans, goals, and status. This will be conducted through Family Conferences and other interactions.</li><li>
You will ensure the implementation of the patient's treatment plan that supports the patient's strengths, abilities, needs, and preferences. You will facilitate the involvement of the patient throughout the rehabilitation process.</li><li>
You will document the findings of the Discharge Planning Evaluation (DPE) and psychosocial assessments. You will communicate the social, financial, or discharge needs and preferences of the patient/family/caregiver.</li><li>
You will assume accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.</li></ul><h6 class="jobSectionHeader"> 
What qualifications you will need:</h6><ul><li>
Florida RN license and/or approved multistate RN license required. Compact license holders have 60 days to obtain the Florida license after relocation.</li><li>
BLS-AHA Provider issued card required within 30 days of start</li><li>
Registered Nurse Diploma</li><li>
Associates Degree in Nursing or Diploma in Nursing required</li><li>
Bachelor&rsquo;s Degree in Nursing preferred</li><li>
Three years of nursing experience in acute care setting is required</li><li>
Case Management experience preferred</li></ul> 
HCA Florida Ocala Hospital is a 323-bed facility. We are located in the heart of Ocala, Florida. Our hospital is a part of Ocala Health. Our facility is an ACS Level I Trauma Center. We are the region's only Comprehensive Stroke Center. We are committed to patient-centered care! We offer a host of quality and award-winning services. Our services include orthopedic, cardiovascular, emergency, and neurological care, robotic and weight loss surgery, and rehabilitation services.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Lead Case Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Vynca

<div>Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs. 
 
We&rsquo;re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart. Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together. Join us in this transformative movement where you can contribute to making a profound difference every day. 
 
At Vynca, our mission is to provide comprehensive care for more quality days at home.<h1 class="jobSectionHeader">
About the job</h1>
We're seeking an exceptional Case Manager (internal title: Lead Care Manager (LCM)) to join our Enhanced Care Management (ECM) team. Under the direction of the Director of Enhanced Care Management, ECM Clinical Manager and/or ECM Program Manager, the LCM serves as the client&rsquo;s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client&rsquo;s needs and care. The LCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner. The LCM collaborates and communicates with client&rsquo;s caregivers/family support persons, other providers and others in the Care Team in order to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.
 
 
This is a hybrid position that requires traveling throughout the Orange County area up to 5 days per week. Candidates wishing to be considered must reside within a 20 miles radius of the assigned territory due to frequency of travel.
This is a critical role that we're looking to fill as soon as possible.<h1 class="jobSectionHeader"> 
What you&rsquo;ll do</h1>
Hybrid (in-field and remote) care management duties as described below:<ul><li>
Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports</li><li>
Oversees the development of the client care plans and goal settings</li><li>
Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services</li><li>
Connect clients to other social services and supports that are needed</li><li>
Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)</li><li>
Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles</li><li>
Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system</li><li>
Evaluate client&rsquo;s progress and update SMART goals</li><li>
Provide mental health promotion</li><li>
Arrange transportation (e.g., ACCESS)</li><li>
Complete all documentation, including outcome measures within the timeframes established by the individual care plans</li><li>
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems</li><li>
Complete monthly reporting to ensure program compliance</li><li>
Attend training as assigned</li></ul><h1 class="jobSectionHeader">
Your experience and qualifications</h1><ul><li>
2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations</li><li>
Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, both in the field and remotely, with flexibility for potential evenings and weekends.</li><li>
Working knowledge of government and community resources related to social determinants of health</li><li>
Clean driving record, valid driver's license, and reliable transportation</li><li>
Excellent oral and written communication skills</li><li>
Positive interpersonal skills required</li><li>
Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet</li><li>
Bilingual (English/Spanish), strongly preferred</li></ul>
Additional Information<ul><li>
The hiring process for this role may consist of applying, followed by a phone screen, online assessment(s), interview(s), an offer, and background/reference checks.</li><li>
Background Screening: A background check, which may include a drug test or other health screenings depending on the role, will be required prior to employment.</li><li>
Job Description Scope: This job description is not exhaustive and may include additional activities, duties, and responsibilities not listed herein.</li><li>
Vaccination Requirement: Employees in patient, client, or customer-facing roles must be vaccinated against influenza. Requests for religious or medical accommodations will be considered but may not always be approved.</li><li>
Employment Eligibility: Compliance with federal law requires identity and work eligibility verification using E-Verify upon hire.</li><li>
Equal Opportunity Employer: At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.</li></ul></div>

Case Manager

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Lead Care Manager to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>1+ years of general work experience (Case Management preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of case management experience</li>
<li>Experience with motivational interviewing</li>
<li>Knowledge of medical terminology</li>
<li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $22-$25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Case Manager (Remote Flexible, Spanish Speaking)

Miami Rescue Mission Inc

<div>Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody&rsquo;s life.
ABOUT US
The Caring Place (@Miami Rescue Mission &amp; Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education &amp; computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for &ldquo;at-risk&rdquo; youth.
We are currently seeking a FT Lead Case Manager at the Broward Outreach Center in Hollywood, FL,<div><div><div> 
JOB SUMMARY
The Lead Case Manager (LCM) reports to the Behavioral Health Manager (BHM) and provides case management services, crisis intervention, support and referral services for clients, while assisting the Behavioral Health Manager (BHM) with day-to-day operations related tasks. The LCM will be responsible for assisting the Behavioral Health Manager with compiling timely outcome reports per program guidelines, requirements, service point, and other duties as needed.
CORE DUTIES/RESPONSIBILITIES:<ul><li>
Provides assistance to Emergency Services Case Managers team with professional demeanor and cooperativeness</li><li>
Communicates effectively with the Behavioral Health Manager.</li><li>
Participates in staff file peer reviews of care plans and client file, performs follow-up to determine quantity and quality of service provided client and status of client&rsquo;s case</li><li>
Attends staff meetings for case review and consultation on difficult or unusual cases</li><li>
Collaborates with Behavioral Health to ensure cohesiveness and meets regularly for crisis assessment team meetings weekly</li><li>
Compiles timely monthly outcome reports per program guidelines and requirements, service point, and other duties as needed for the Behavioral Health Manager</li><li>
Conducts needs assessments with all clients assigned, verifies data collected in intake, and makes recommendations for services</li><li>
Ensures that all data entry information and initial care plans, case notes, and follow ups are entered into service point database daily</li><li>
Monitors all cases assigned, keeps files up to date and in accordance with established policies and procedures and funding requirements</li><li>
Properly documents all outcome measures for reporting purposes and all data is entered within three (3) business days upon initial referral and/or discharge of the client</li><li>
Prepares accurate incident reports and keeps manager informed within a timely manner</li><li>
Establishes and maintains effective working relationships with clients, while maintaining appropriate boundaries</li><li>
Ensures that all clients are treated with respect and dignity and maintains client confidentiality</li><li>
Helps client to self-identify destructive attitudes and behavior patterns by increasing awareness of personal accountability</li><li>
Secures the cooperation of social service agencies and local community organization to meet client needs; advocates for the development and/or maintenance of services for clients refers client and assists with applications to Food Stamp office, Department of Children &amp; Families (DCF), Department of Motor Vehicles (DMV), Social Security Administration (SSA), Department of Health/Vital Statistics (DHS &ndash; birth certificates), etc.</li><li>
Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events</li><li>
Must be in agreement with and sign The Caring Place Statement of Faith</li><li>
Performs other related duties as assigned</li></ul>
EDUCATION/EXPERIENCE REQUIREMENTS:<ul><li>
Requires a High School diploma or GED; Addictions Training and/or Certification and/or a Bachelor&rsquo;s degree in social work preferred, Certified Addictions Professional (CAP) a plus</li><li>
Must have at least three (3) years of demonstrated experience working with the homeless population</li><li>
Must be able to compile timely monthly outcome reports per program guidelines and requirements, service point updates, and other reports as assigned</li><li>
Must possess excellent communication skills and be the liaison between Emergency Services Case Managers and the Behavioral Health Manager</li><li>
Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws, and within agency guidelines</li><li>
Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol / substance abuse addictions to make proper assessment for care plans, referrals, and linkage with excellent follow up skills</li><li>
Must possess knowledge of local community agencies, programs and resources available for clients</li><li>
Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation and sexual orientation</li><li>
Must have the ability to react quickly and calmly in an emergency</li><li>
Must be computer literate have experience with MS Office Suite (Word, Excel and Outlook)</li><li>
Must be able to understand, speak, read and write English and carry out oral and written instructions</li></ul>
PHYSICAL REQUIREMENTS:<ul><li>
Must be able to sit for extended periods, and have the ability to lift and/or pull objects weighing up to 25 pounds</li><li>
Must also be able to see, hear and speak, in order to interact with staff and the general public</li><li>
Must also be able to move around as needed to perform essential job duties</li></ul>
PERKS AND BENEFITS<ul><li>
Day off for Birthday/Work Anniversary</li><li>
Employee Discounts</li><li>
Holidays (12)</li><li>
Paid Time Off</li><li>
Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)</li><li>
Company Paid Life insurance</li><li>
403b Retirement Plan with 3% match</li></ul>
Only qualified candidates will be considered. Level 2 Background Screening is required. The Caring Place (@Miami Rescue Mission and Broward Outreach Centers is a drug-free workplace and Equal Opportunity Employer.</div></div></div></div>

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