lead case manager

Crosswinds Youth Services

Please send updated resumes to Human.resources@cyskids.org to be concerned for this position. Performs and array of services to youth and/or their families. Duties will include case management and the coordination of client services, clients served, and group planning and facilitation. Responsible for monitoring the progress of services and to provide follow up services, if needed, after program completion. Responsible for planning, linkage, coordination and advocacy for all necessary services for the youth. Travel is necessary throughout the Brevard County area. Upholds client confidentiality, respect to clients, and performs in a professional manner in all situations. Functions as part of a treatment team and works a minimum of 40 hours a week and some evening work required.Full benefits packet available.Job Type: Full-timePay: $22.12 per hourBenefits:<ul><li>403(b) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Case management: 2 years (Preferred)</li></ul>Work Location: In person

Lead Case Manager

Axis Senior Resource

About us:At Axis Senior Resource dba Axis Case Management, we are committed to enhancing the lives of individuals through compassionate and personalized care. We are a dedicated team that values a balanced work-life culture and a collaborative, supportive work environment. If you are passionate about making a difference in the lives of others and seeking opportunities for professional growth, this is the company for you!Position Overview:An Assisted Living Facility Transitions Case Manager (ALFT CM) is responsible for coordinating comprehensive, person centered care for individuals with complex health and social needs. The ALFT Case Manager works collaboratively with members, healthcare providers, social services, care homes, member support systems, and community organizations to ensure that individuals receive the necessary services and support for improved health outcomes. This role involves developing individualized care plans, monitoring patient progress, and advocating for resources to address medical, behavioral health and social needs.<ul><li>This Job Description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of responsibilities, duties or skills required.</li><li>The responsibilities and expectations outlined herein may be subject to change at any time based on business needs, organizational priorities or management discretion.</li><li>Employees may be required to perform other duties as assigned.</li></ul>Key Responsibilities:<ul><li>Report directly to your supervisor.</li><li>CREATE, UPDATE and REVIEW Care Plans (CP) (Reviews are to be done QUARTERLY OR AS NEEDED!)</li><li>Reach out within 48 hours after being assigned a new member to the following: Member, PCP, Social Services (SS) in Skilled Nursing Facilities (SNF), Home Health (HH), Hospice, Social Worker (SW), Behavioral Health (BH), Responsible Party (RP), Caregiver (CG), Durable Power of Attorney (DPOA) or family.</li><li>Review initial assessment (IA) within 48 hours of completion</li><li>Create Care plan (CP) within 30 days of completed IA</li><li>Review monthly Home Visit Monitoring (HVM) documentation to ensure needs are being met.</li><li>Completed home visits must be reported to your supervisor daily via Blink, tracked via TripLog, and updated on the Monthly Service Tracker.</li><li>Weekly contacts with members are mandatory.</li><li>Communicate weekly with the member/their POA or RP AND the B&amp;C or ALF</li><li>Ensure members receive the following services at least once a year:</li></ul>o Primary Care Physician (PCP) visito Lab worko Annual Health Maintenanceo Vaccinationso Visiono Dentisto Podiatristo Audiology<ul><li>Check and review Care Gaps regularly.</li><li>Update 7 Core Services quarterly</li><li>Determine eligibility for Social Security Income (SSI), State Disability Insurance (SSDI) and other state programs such as CalFresh, California Assistance Program for Immigrants (CAPI), Home and Community-Based Alternatives (HCBA), Adult Protect Services (APS), In-Home Support Services (IHSS), Behavioral Health (BH), and other applicable community based resources.</li><li>Educate care homes (B&amp;C/ALF) on reporting any changes in level of care, behavior or adverse medication reactions to the PCP, and to the ALF CM within 24 hours of any occurrence. This includes any hospital admissions and discharges.</li><li>Report members needing Medication Reconciliation to the Assessment Nurse Coordinator (ANC).</li><li>Review Medication Reconciliation with member after ANC completion.</li><li>Responsible for notifying your supervisor of any changes to a member&rsquo;s physical location status within 24 hours.</li><li>Responsible for monitoring Medi-Cal benefit end dates and assisting members to renew their benefits to ensure there is not a loss in coverage.</li></ul>Qualifications:<ul><li>STRONG Organizational Skills</li><li>Excellent communication skills</li><li>Committed to improving the lives of the elderly and underrepresented community members</li><li>Must be competent with computer use and the ability to multi-task.</li><li>Ability to act when there is a sense of urgency.</li><li>Valid Drivers License</li><li>Negative TB test</li><li>Car Insurance</li></ul>Key Attributes:<ul><li>Empathetic, patient-focused attitude with a passion for enhancing the well-being of individuals.</li><li>Strong communication skills, both verbal and written, with the ability to engage effectively with patients, families and healthcare teams.</li><li>Ability to work independently and as part of a collaborative team.</li><li>Organized and detail-oriented with strong time-management skills.</li><li>Professional conflict resolution skills and the ability to manage sensitive situations with care and respect.</li><li>Ability to adapt to change.</li></ul>Axis Senior Resource is an equal opportunity employer and values diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.Pay: From $25.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee assistance program</li><li>Employee discount</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li></ul>Work Location: In person

CalAIM Lead Case Manager

Mt Olivet Rolling Acres

<div>Job Summary: 
Responsible for providing daily support to staff through trainings, meeting shadows, and being available for questions as they arise. In addition to providing contracted case management services to a partial/reduced case load in Hennepin County.
Mount Olivet Rolling Acres &ndash; MORA &ndash; is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro. Due to continued growth in our Case Management department, we are seeking a Case Manager for clients in Hennepin, Anoka, &amp; Dakota Counties. Office location is in Chanhassen. 
 
An array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians &amp; Families, and a unique therapeutic Summer Camp for Youth with Autism. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children. 
 
Salary: $63,100 annual salary 
CML Tier 2-$64,400 annual salary 
CML Tier 3-$65,700 annual salary
Schedule: 40 hours, M-F daytime/business hours. 
 
Benefits: Full time employees receive a comprehensive and competitive benefit package, including:<ul><li>
MORA can provide supervision for Social Worker Licensing</li><li>
Generous tuition reimbursement and scholarship opportunities!</li><li>
Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within</li><li>
Medical insurance with company sponsored health reimbursement account and health savings account</li><li>
Dental insurance</li><li>
Life insurance; employee, spouse and children&rsquo;s coverage options</li><li>
Long-term disability</li><li>
Flexible spending; medical and dependent care</li><li>
403b retirement plans that match after 1 years of employment</li><li>
Paid time off up to 200 hours; 7.69 hours accrual per pay period</li><li>
Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)</li><li>
Awards for outstanding employee performance and promotion opportunities</li></ul>
Key Duties and Responsibilities:<ul><li>
Conduct all functions as laid out in Case Manager Job Description</li><li>
Maintains billing and audit goals for their case load
</li><li>Weekly 1:1s with identified staff (minimum of 30 minutes per staff)</li><li>
Day to day support to staff via office hours, email, or other consultation (more in office time expected)</li><li>
Provide expert support on policies, programs, and consultation to staff on team</li><li>
Follow up with staff to support them with audits, billing, and other vital case management duties and goals</li><li>
Conduct training for staff and shadow meetings when needed</li><li>
Assures quality, person-centered services for individuals served</li><li>
Participate, attend and/or chair committees, teams and or focus groups as needed or as assigned</li><li>
Works harmoniously with and shows respect for employees, supervisors, providers and clients</li><li>
Other duties as assigned</li></ul>
Minimum Qualifications:<ul><li>
Bachelor&rsquo;s degree from an accredited college or university with major in Social Work, Psychology, Special Education, Nursing, Human Services, Sociology or closely related field</li><li>
Qualify as a QDDP/QIDP, if working the DD waiver program</li><li>
Waiver case management experience, specifically in a contracted setting</li><li>
Proven interpersonal skills</li><li>
Proven communication skills</li><li>
Must understand the person-centered process</li><li>
Agreement with MORA&rsquo;s Mission, Vision, &amp; Values as well as continuous quality improvement process
</li><li>Must pass Department of Human Services background check and maintain &ldquo;qualified&rdquo; status</li><li>
Must not be excluded from working in government health programs by the Office of Inspector General</li><li>
Must be able to successfully complete company&rsquo;s physical job demands document</li><li>
Must have a current valid driver&rsquo;s license and must have insurance as required by state law
</li><li>Proven leadership skills</li></ul>
Desirable Qualifications:<ul><li>
Three years of experience with persons with developmental disabilities/related condition, mental health and/or aging population</li><li>
Social Work licensure</li><li>
Minimum of one-year experience as a case manager at Mount Olivet Rolling Acres</li><li>
Supervisory experience</li></ul>
Cherishing the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees. Healthy. Happy. Human. Join us. MORAcares.org/careers/ 
 
Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer. 
Mount Olivet Rolling Acres
7200 Rolling Acres Road 
Victoria, MN 55386
Our Services
Careers
About Us
www.moracares.org
952-474-5974
TtUxqK03jD</div>

Lead Case Manager (CM) Hennepin County

Evergreen Treatment Services

<div>Description:

Title: Community Justice (LEAD) Case Manager
Location: Rainier Beach
Schedule: Monday-Friday 8:30am-5pm
Salary Range: $73,500-$75,500
Working at Evergreen Treatment Services makes a big difference in our community!<ul><li>
ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years. Learn more about our mission and values.</li><li>
Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.</li><li>
Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members. Check out the compelling stories told by our patients, clients, and staff members that provide more information and a clear picture regarding our organization&rsquo;s essential work.</li></ul>
REACH Mission and Values
The REACH Program of Evergreen Treatment Services works with individuals experiencing homelessness and behavioral health conditions to help them achieve stability and improved quality of life. The REACH mission is to foster community health and safety through outreach, relationship, healing interventions and systems advocacy for people who use drugs. REACH provides outreach-based-care coordination, multidisciplinary clinical services, and supports to access and maintain housing. All services are based in principles of harm reduction that offer respect and dignity to individuals moving through stages of change in their lives.
REACH incorporates a racial equity lens that includes naming the impact and actively dismantling systems of oppression rooted in White Supremacy, while addressing the root causes perpetuating historical trauma and immense suffering in individuals&rsquo; lives. We are committed to building a robust behavioral health response that diverts people away from jail by rebuilding community and providing services to ensure those presently marginalized aren&rsquo;t just surviving, but able to thrive.
REACH offers an array of services ranging from survival support provided where folks are living outside to linkages to essential resources such as housing, assistance to resolve legal issues, health care, entitlements and easily accessible treatment for substance use disorders and mental health conditions.
The REACH team is passionate about creating a hospitable and welcoming environment for all people while providing quality services on an individually tailored basis to our clientele. REACH values diversity of lived experience, is committed to racial equity and social justice, and appreciates hard work, creativity, and a good sense of humor. People who have been impacted by the criminal legal system are encouraged to apply.
This dynamic position plays an important role in helping ETS accomplish our mission!
Job Summary:<ul><li>
The Case Manager &ndash; LEAD role is part of the REACH team that supports ETS&rsquo; mission through fostering cohesion by providing engagement and intensive case management services to individuals suspected of low-level drug offenses and/or prostitution.</li><li>
The Case Manager will provide direct services to a case load of approximately 25-30 individuals. Case managers provide outreach, long-term engagement and supportive services for participants through intensive case management activities and collaboration with LEAD partners, service providers, housing providers and other community organizations.</li><li>
The position is full-time onsite, and the days and hours are Monday-Friday 8:30am-5pm.</li></ul>
Responsibilities:<ul><li>
Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.</li><li>
Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.</li><li>
Provide Outreach and Intensive Case Management services for assigned participants:</li><li>
Engage participants on the street and at social service provider facilities to establish a working relationship and offer services.</li><li>
Assess participants for severity of chemical dependency and housing status and determine needs for other services, e.g., medical, mental health.</li><li>
Assist participants in gaining access to a variety of funding programs (e.g., SSI, ABD, VA).</li><li>
Assist participants in finding housing and maintaining occupancy.</li><li>
Develop and implement with the participant&rsquo;s input an individualized Service Plan which addresses the needs of the participant for food, clothing, shelter, and health care and substance use disorder treatment or reduction/elimination of drug/alcohol use through self-change methods. Update this Plan periodically to reflect movement toward or attainment of articulated goals and the emergence of new participant needs and to help the participant move toward the achievement of autonomy.</li><li>
Develop and maintain a working relationship with Sobering Center staff, DSHS workers, chemical dependency treatment providers, mental health providers, health care providers, shelter providers, landlords, detox centers, Assessment Center staff, protective or representative payees, and other community programs which may support participants.</li><li>
Provide structured Intensive Case Management services consistent with program policies.</li><li>
Develop and maintain collaborative relationships with LEAD partners including Seattle Police Department, King County Sheriff, King County and City of Seattle Prosecutor&rsquo;s office.</li><li>
Provide advocacy and support for participants within the criminal justice system including court appearances and written communication.</li><li>
Attend regularly scheduled Operational Work Group Meetings and the staffing of participants with partners.</li><li>
Accompany participants to appointments as needed.</li><li>
Assist participants in developing a spending plan and in shopping.</li><li>
Advocate for the participant with a wide variety of other service providers:</li><li>
Assist participants in gaining entry into service programs.</li><li>
Develop relationships with housing resources and assist the participant in gaining access to appropriate housing.</li><li>
Identify gaps and barriers in available community resources and advocate for systemic changes.</li><li>
Attend REACH and LEAD team meetings and other required meetings.</li><li>
Develop and maintain participant files for assigned caseload according to program, contract and state requirements.</li></ul>
Note: New and/or different duties and responsibilities may be assigned to this job at any time.
Requirements:

Qualifications:
Education and/or Relevant and Lived Experience (if applicable):<ul><li>
High school diploma or equivalent required. Further education/training is desirable.</li><li>
The ability to respectfully engage and develop a working alliance with the people we are serving is essential. Understanding of harm reduction along with a demonstrated passion for serving individuals experiencing homelessness and co-occurring disorders required. Street outreach experience a plus. Skills necessary to provide advocacy and support for participants within the criminal justice system including court appearances and written communication. Ability to advocate and effectively communicate and problem solve under pressure in high stress situations.</li></ul>
Knowledge and Skills:<ul><li>
Have an understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.</li><li>
Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.</li><li>
Strong interpersonal skills and verbal/ written communication skills.</li><li>
Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.</li><li>
Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.</li><li>
Flexible team player, with excellent attention to detail.</li><li>
Ability to maintain confidentiality and use discretion when handling highly sensitive information.</li><li>
Ability to set boundaries, resolve conflict and de-escalate issues.</li><li>
Computer literate, with basic knowledge of Microsoft Office Suite (or equivalent suites such as Google Workspace), as well as a high level of initiative in keeping current with technological changes. Skills needed include basic functions such as utilizing MS Outlook email and calendaring programs (or equivalent) and sending attachments, using MS Teams or equivalent chat, call, and videoconference features, and navigating search engines such as Edge or Google and carrying out browser searches and website benchmarking steps.</li></ul>
Equipment Used:<ul><li>
 Computer, photocopier, fax machine, phone, and possible use of the program vehicle.</li><li>
 Possible use of a program vehicle, for which a valid Driver&rsquo;s License and acceptable driving would be required.</li></ul>
Inclusivity and Reasonable Accommodation:
Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be
considered for employment without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran, or disability status. Note that a
Washington State Patrol criminal background check will be conducted periodically as a
condition of ongoing employment, and candidates with prior criminal convictions will
be invited to provide additional context as needed.
ETS will reasonably accommodate qualified individuals with a disability so that they
can perform the essential functions of a job unless doing so causes a direct threat to
these individuals or others in the workplace and the threat cannot be eliminated by
reasonable accommodation, or if the accommodation creates an undue hardship for
ETS. We also seek to provide reasonable accommodation for the interview process</div>

Community Justice Case Manager - Rainier Beach

Asylum Seeker Assistance Project

ABOUT USAsylumWorks was founded in 2016 to address the holistic needs of individuals and families navigating the U.S. immigration system. Our mission is to empower newcomers seeking safety to overcome health, employment, and legal challenges. Our interdisciplinary approach combines Health &amp; Wellness, Employment &amp; Education, and Legal Navigation services to help clients rebuild healthy, safe, and self-sufficient lives. Services are free and available to newcomers living in the Washington, D.C. metro region, regardless of language or country of origin.JOB DESCRIPTIONThe Clinical Lead serves as a senior clinical case manager specializing in client services who provides consultative mentorship and subject matter expertise to peers while maintaining a full caseload. The Clinical Lead strengthens clinical quality of services through peer consultation, modeling of best practices, and structured knowledge-sharing.This role is full-time and exempt. The Clinical Lead reports directly to the Health &amp; Wellness Program Manager. AsylumWorks offers a hybrid work environment. Following the initial onboarding period, employees may be eligible to work remotely up to three days per week contingent on role requirements and supervisor approval.Direct Service Provision (70%) <ul><li>Provide clinical case management* to approximately 20-25 client households at a time</li><li>Conduct trauma-informed new client intake interviews</li><li>Establish trust and rapport to create safe and supportive working relationships with clients</li><li>Assess, monitor, and evaluate client needs across the bio-psycho-social-spiritual-legal wellness spectrum</li><li>Assist clients in developing strengths-based, client-led wellness plans with goals that can be achieved as part of a 6-month service plan.</li><li>Work with clients to develop coping skills needed to manage the emotional distress</li><li>Help clients identify, understand and manage the ongoing effects of trauma</li><li>Provide referrals to help clients to access community resources to meet urgent and unmet basic needs</li><li>Something about care coordination</li><li>Serve as point of contact and liaison for volunteers, Good Neighbors, and other helpers as needed</li><li>Ensure all client interactions are documented as case notes in a timely and consistent manner</li><li>Attend regular professional development opportunities and trainings</li></ul>*Clinical case management is a technical social work modality that utilizes clinical skills to perform 13 distinct activities, including, but not limited to, engagement of the client, assessment, planning, linkage with resources, consultation with families, collaboration with immigration legal, health and mental health providers, client psychoeducation, and crisis intervention. AsylumWorks staff do not diagnose clients or provide psychotherapy. If a preliminary diagnosis is identified, clients interested in mental health services will be referred to an external provider. Clinical Mentorship (10%) **<ul><li>Promote a culture of consistent application of culturally responsive, trauma-informed case management practices to strengthen peer learning across the team.</li><li>Provide weekly clinical consultation to assigned Case Managers on a rotational basis.</li><li>Coach/help the case manager brainstorm how to approach complex client situations, new populations, and referrals.</li><li>Model strengths-based documentation and best practices.</li><li>Offer outside perspective on complex cases, trauma-informed practice, etc.</li><li>Provide suggestions on how to effectively and efficiently manage time to meet case load targets.</li><li>Share resources and best practices to enhance service delivery.</li><li>Identify emerging clinical themes or practice gaps and elevate them to the Program Manager to inform team training and support.</li></ul>Project Management (20%) <ul><li>Support implementation of grant-related project activities in alignment with established workplans and logic models.</li><li>Provide clinical expertise into program design and service approaches.</li><li>Assist with special projects as assigned by the Program Manager.</li></ul>**Clinical Mentorship Framework:I. PurposeTo promote consistent application of trauma-informed case management practices and strengthen peer learning across the team.II. Scope of Mentorship<ul><li>Provide peer consultation about client cases to assigned Case Managers on a rotating basis.</li><li>Coach/help the case manager brainstorm how to approach complex client situations, boundaries, and referrals.</li><li>Help mentee brainstorm how to support their client/client goals, work with new populations, etc.</li><li>Model strengths-based documentation and best practices.</li><li>Provide suggestions on how to effectively and efficiently manage time to meet case load targets.</li><li>Share resources and best practices to enhance service delivery.</li><li>Identify emerging clinical themes or practice gaps and elevate them to the Program Manager to inform team training and support.</li><li>Seek supervision and consultation when ethical dilemmas arise and maintain professional boundaries and client confidentiality as appropriate. (Note: Confidentiality does not apply if there is suspicion of harm to self, others, including child/elder abuse or neglect.)</li></ul>III. Boundaries and Protections Mentorship conversations are professional development discussions, not supervisory directives. Clinical Mentorship is voluntary, consultative and peer-based. H&amp;W staff practice in full compliance with the NASW Code of Ethics and applicable laws, using ethical principles to guide professional judgment and decision-making in all aspects of practice. The Clinical Lead does not:<ul><li>Provide clinical supervision toward licensure hours.</li><li>Sign off on clinical documentation for legal or licensing purposes.</li><li>Comment or evaluate program infrastructure- recommendations should come from the mentored employee to the H&amp;W PM</li><li>Evaluate staff performance or caseload</li><li>Make employment decisions</li><li>Assume liability for mentee case decisions</li></ul>All final case decisions remain the responsibility of the assigned Case Manager, with operational oversight resting with the Health and Wellness Program Manager.REQUIREMENTS<ul><li>LGSW required;</li><li>Fluency in English and another language;</li><li>Experience working with individuals who have experienced significant trauma and/or displacement;</li><li>Direct experience with crisis intervention, safety planning, and case management;</li><li>Desire to mentor others;</li><li>Exemplify high-quality clinical case management skills;</li><li>Ability to work collaboratively in an interdisciplinary, multicultural setting;</li><li>Able to multi-task in a high-volume, fast-paced environment;</li><li>A demonstrated awareness of cultural humility;</li><li>Strong interpersonal communication skills;</li><li>Valid U.S. Work Authorization;</li><li>Computer literate; and</li><li>An inherent desire to improve, create, and problem-solve.</li></ul>SALARY$60,000-67,000 commensurate with experience and licensure.BENEFITSAsylumWorks provides many benefits to full-time, salaried staff, including:<ul><li>100% Employer-Paid CareFirst Medical Insurance Plan with a vast network of healthcare coverage throughout D.C., Maryland, and Virginia;</li><li>Employer-subsidized Dental and Vision Insurance;</li><li>15 days of vacation leave per year in Year 1;</li><li>11 days of paid time off for Federal Holidays and the day after Thanksgiving;</li><li>2 Personal Days per year;</li><li>10 Medical/Sick Leave Days per year; and</li><li>Generous monthly tech stipend to cover costs related to mobile phone usage, data, and work-from-home equipment.</li></ul>HOW TO APPLYApplicants must send a resume and a cover letter to careers@asylumworks.org with the subject line: Clinical Lead Application, Spring 2026. Please combine the resume and cover letter into one PDF. Complete applications will be reviewed on a rolling basis.AsylumWorks is an Equal Opportunity Employer as defined by law.Pay: $60,000.00 - $67,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Education:<ul><li>Master's (Required)</li></ul>Ability to Commute:<ul><li>Washington, DC 20009 (Required)</li></ul>Work Location: Hybrid remote in Washington, DC 20009

Clinical Case Manager - Clinical Lead (LGSW)

Maniilaq Association

<div><div><div><div>Maniilaq Association is a P.L. 93-638 Native/Indian Preference/EEO Employer 

 
Start Over with Job Search 
RETURNING APPLICANT? Login Now 
 
</div></div> 
<div><div>Lead Behavioral Health Telemedicine Case Manager</div> 
</div> 
<div><div><div><div><div>Job Code:</div><div> 2026:OTZ-070</div>
</div> 
<div><div>Location:</div><div> Kotzebue, Alaska</div>
</div> 
<div><div>Program:</div><div> Outpatient Services</div>
</div> 
<div><div>FT/PT Status:</div><div> Full Time</div> 
</div> 
 
</div></div></div> 
<div></div><div><div>Job Responsibilities:</div> 
</div> 
<div><div>MANIILAQ ASSOCIATION

02/26 
Title: Lead Behavioral Health Telemedicine Case Manager Range: TBD

Program: Outpatient Services Status: Non-Exempt
Housing Priority: TBD Covered: Yes 

POSITION SUMMARY

The Lead BH Telemedicine Case Manager is responsible for overseeing and supporting the daily operations of the integrated care case managers. Delegates assignments and provides guidance in accordance with their level of training and scope of practice. Works, in cooperation with medical providers to insure the quality of patient care. will promote health care delivery across the continuum that will enhance the client&rsquo;s quality of life, decrease fragmentation of care, while efficiently utilizing resources and containing cost. They will provide resource support to the Case Management Team. The Lead Behavioral Health Case Manager will use a process that includes screening and case finding, comprehensive multidimensional assessment, care/discharge planning, connection with available resources, implementation of the plan, and on going monitoring and re-assessment. The plan sets goals and time frames for achieved goals that are appropriate to the individual and his/her family and are agreed upon by the family and the treatment team. The Case Manager will manage patients with mental health and/or substance use disorder, opioid use disorder, and candidates for medical assisted therapy. This position reports directly to the Outpatient Services Manager and the Integrated Care Clinical Supervisor. 


PRINCIPAL DUTIES AND RESPONSIBILITIES
<div>
<ul><li>Oversee and support the nursing staff, which includes creating schedules, delegating assignments, mentoring new hires, and managing performance.</li></ul>
<ul><li>Manage and support the daily operations of the unit, including patient admissions, discharges, and transfers.</li></ul>
<ul><li>Address patient grievances, critical situations and Coordinate with physicians and other healthcare professionals to ensure continuity of care.</li></ul>
<ul><li>Works in coordination with the Outpatient Services Manager and Integrated Care program to develop, implement, and maintain the Psychiatric Case Management Program according to the program goals and objectives.</li></ul>
<ul><li>Identifies, develops and maintains a current resource database of federal, state, community, and institutional resources.
</li></ul><ul><li>Collect, manage and report program data for grant, board and quality assurance purposes.
</li></ul><ul><li>Attends team conferences and networks for relationship building and resource development.</li></ul>
<ul><li>Using the Nursing Process develops, implements, monitors and modifies a plan of care for and with the individual and family/caregiver consistent with medical, spiritual, cultural, social, and psychological requirements, through an interdisciplinary, collaborative team approach, and reflected in the EMR.</li></ul>
<ul><li>Understands the developmental needs of all ages of patients throughout the continuum of life. Is able to adjust care to those needs. Documentation reflects that understanding.</li></ul>
<ul><li>Monitors the clients&rsquo; progress toward goal achievement with periodic reassessments of changes in health status, and moving toward self-care whenever possible.</li></ul>
<ul><li>Provides tracking and follow-up of abnormal test results in collaboration with provider team concept.</li></ul>
<ul><li>Supports and participates in teaching and training to expand services, increase public awareness of chronic mental illness prevention control, and patient/caregiver involvement in decision making process.</li></ul>
<ul><li>Develops standards, policies, procedures, and protocols to support nursing case management evidence based practice.</li></ul>
<ul><li>Helps to maintain referrals to integrated behavioral health in the Outpatient program, including scheduling and assisting doctors with procedures during scheduled clinic hours.</li></ul>
<ul><li>Assists in the coordination of patient appointments in Anchorage and the implementation, maintenance and follow-up in coordination with MHC Providers.</li></ul>
<ul><li>Assures labs have been drawn as scheduled and assists in the coordination of medication reconciliation with the Primary Care Provider, and/or ANMC.</li></ul>
<ul><li>Establishes, participates in, and evaluates program improvement goals such as patient outcomes, cost savings, patient compliance, and return to productivity, patient safety/satisfaction, and medication reconciliation.</li></ul>
<ul><li>Coordinates and facilitates health promotion, illness and disability prevention, and health education activities through an expanded interdisciplinary team.</li></ul>
<ul><li>Participates in daily huddles in outpatient with the appropriate team members to include Providers, nurses, and unlicensed support staff.</li></ul>
<ul><li>Provides appropriate communication with others on the team as the need arises.</li></ul>
<ul><li>Maintains professional ethical standards of conduct at all times.</li></ul>
<ul><li>Demonstrates a positive customer service attitude at all times.</li></ul>
<ul><li>Utilizes team building, problem solving skills, and lean principles, in the on-going quality improvement initiatives.</li></ul>
<ul><li>Prepares and preps for patient&rsquo;s telemedicine sessions, records session length and arranges village telemedicine with a local CHAP. Works with registration to verify insurance eligibility.</li></ul>
</div></div>
</div> 
<div><div>Job Qualifications:</div> 
</div> 
<div><div>MINIMUM QUALIFICATIONS

An Associate or Diploma in Nursing from an Accredited College. Current licensure as a Registered Nurse in the United States with at least two years psychiatric experience, BLS/CPR and additional Case Management experience preferred. Must pass psychiatric mental health nursing certification (RN-BC) in two years. Must be able to pass the core competencies assigned to this position and maintain the educational requirements of the department. Ability to utilize various computer programs, including EHR/RPMS, Microsoft Office, and Excel database programs, iCare, CMET, AFHCAN, Vidyo, and Cerner. Demonstrates a wide theory base and sound clinical skills in order to interact in an effective manner with physicians, health team members, community agencies, and clients/families with diverse opinions, values, and religious and cultural ideals. Ability to work autonomously with little direction and be directly accountable for practice. Demonstrates leadership qualities including time management, verbal and written communication skills, problem solving, decision making, priority setting, work delegation, and work organization. Ability to lift up to 70 pounds and spend long periods of time standing or walking. Employee may be exposed to communicable diseases and hazardous materials.</div> 
</div> 
<div><div>Other Job Information (if applicable):</div> 
</div> 
<div><div>DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required of personnel in this job, and the employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet those conditions.</div></div></div></div>

Lead Behavioral Health Telemedicine Case Manager

Pair Team

<div><h2 class="jobSectionHeader">About Pair Team</h2> 


At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions.

At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare. 


Our Values
<ul>
<li>Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li>Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li>Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li>Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li>Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader">In the News</h3>
<ul><li>Forbes: For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li>TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li>Axios: Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"> 
About the Opportunity</h2>

Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.

We seek a full-time Bilingual Member Services Representative to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. The Bilingual Member Service Representative will hold the title of a Lead Case Manager. 

This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home 

<h3 class="jobSectionHeader">
What You'll Do</h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul> 

<h3 class="jobSectionHeader">
What You'll Need</h3>
<ul><li>3+ years of general work experience (healthcare call environments preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li>Bilingual &ndash; English/Spanish</li>
<li>Telehealth experience in high volume call settings (inbound and outbound)</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader">Preferred Qualifications:</h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of healthcare call center experience</li>
<li>Experience with motivational interviewing</li>
<li>Metrics driven
</li><li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul> 

<h3 class="jobSectionHeader">
Because We Value You</h3>
<ul><li>Salary: $25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><div> 
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.

Pair Team participates in E-Verify to verify employment eligibility for new hires. 
 
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.

We do not conduct any TA business outside of our @pairteam.com emails. If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.

Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</div></div>

Bilingual Member Services Representative (Remote, Spanish Speaking)

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