lead customer service representative

Circle K

<div>Store 2706484: 950 E. Firetower Road, Winterville, North Carolina 28590<h1 class="jobSectionHeader">
Shift Availability</h1>
Flexible Availability 
Time Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. 
As a Lead Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li><li>
Leading a team of employees</li><li>
Entry level employee supervision</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Entry level management experience</li><li>
Sales associate or cashiering experience</li><li>
High School Diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Lead Customer Service Representative

<div>Store 2723442: 3406 E US 70 Hwy, Durham, North Carolina 27703<h1 class="jobSectionHeader">
Shift Availability</h1>
Flexible Availability 
Time Type
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. 
As a Lead Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li><li>
Leading a team of employees</li><li>
Entry level employee supervision</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Entry level management experience</li><li>
Sales associate or cashiering experience</li><li>
High School Diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Lead Customer Service Representative, Full or Part Time

<div>Store 4706313: 21860 West Rd, Woodhaven, Michigan 48183<h1 class="jobSectionHeader">
Shift Availability</h1>
Days &amp; Evenings &amp; Overnight 
Time Type
Part time
Lead Customer Service Representative
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. 
As a Lead Customer Service Representative, you will enjoy:
<ul><li>Medical, Vision, Dental, &amp; Life Insurance/Short &amp; Long Term Disability</li><li>
Flexible Schedules</li><li>
Weekly Pay</li><li>
Large, Stable Employer</li><li>
Fast Career Opportunities</li><li>
Work With Fun, Motivated People</li><li>
Task Variety</li><li>
Paid Comprehensive Training</li><li>
401K With a Competitive Company Match</li><li>
Flexible Spending/Health Savings Accounts</li><li>
Tuition Reimbursement</li></ul>
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! 
You are good at:<ul><li>
Selling products to customers</li><li>
Providing excellent customer care</li><li>
Communication and friendly conversation</li><li>
Performing at a quick pace while having fun</li><li>
Working as part of a team to accomplish daily goals</li><li>
Coming up with great ideas to solve problems</li><li>
Thinking quickly and offering suggestions</li><li>
Leading a team of employees</li><li>
Entry level employee supervision</li></ul>
Great if you have:<ul><li>
Retail and customer service experience</li><li>
Entry level management experience</li><li>
Sales associate or cashiering experience</li><li>
High School Diploma or equivalent</li><li>
Motivation to advance in your career!</li><li>
Willingness to learn and have fun!</li></ul>
Physical Requirements:<ul><li>
Ability to stand and/or walk for up to 8 hours</li><li>
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>
Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>
Push/pull with arms up to a force of 20 pounds</li><li>
Bend at the waist with some twisting up to one hour a shift</li><li>
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul><h2 class="jobSectionHeader"> 
Circle K is an Equal Opportunity Employer. 
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company&rsquo;s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.</h2>
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish</div>

Lead Team Member

Raymour & Flanigan

<div><div>Who we are:
</div><div>With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more! 
</div><div></div><div>What you'll do:
</div><div>As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened. 
</div><div></div><div>What we need from you is:
</div><ul><li>Consistently to provide genuine, friendly, personable, and professional service.
</li><li>Effective communication, interpersonal, and organizational skills in person and on the phone.
</li><li>Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
</li><li>Liaison between senior leadership and team members.
</li><li>Proactively resolve escalated customer issues.
</li><li>Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
</li><li>Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
</li></ul><div>We can't wait to get to know you!</div><div> 
</div><div>or copy and paste the following link if using a mobile device 
</div><div></div><div>https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf 
</div><div></div>Raymour &amp; Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Raymour &amp; Flanigan proudly supports a drug and smoke-free work environment.
<div>Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)</div></div>

Customer Service Lead starting at $19 hourly

<div><div>Who we are:
</div><div>With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! That's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
</div><div></div><div>What you'll do:
</div><div>As a Customer Service Lead, you will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently as well as support a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
</div><div></div><div>What we need from you is:
</div><ul><li>Consistently to provide genuine, friendly, personable, and professional service.
</li><li>Effective communication, interpersonal, and organizational skills in person and on the phone.
</li><li>Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
</li><li>Liaison between senior leadership and team members.
</li><li>Proactively resolve escalated customer issues.
</li><li>Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
</li><li>Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.</li>
</ul>
<div>We can't wait to get to know you!</div>
<div>
For a more detailed look into this role click here</div>
<div>
or copy and paste the following link if using a mobile device</div>
<div>
</div><div>https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2025/1/clientdata_1147511/17/1555/395a1ba7-098e-4321-9995-e7770996098d.docxhttps://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf</div>
<div>
</div>Raymour &amp; Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Raymour &amp; Flanigan proudly supports a drug and smoke-free work environment.
<div>
Customer service representative Customer Service Lead Customer Service Assistant Manager Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management) 
</div> 
Req Benefits: Raymour &amp; Flanigan offers competitive compensation and a comprehensive benefits package: * Excellent Health, Dental &amp; Vision Coverage * 401(k) with a Company Match * Paid Vacation and Holidays * Health Savings Account * Flexible Spending Account * Training and Development * Tuition Reimbursement Program * Generous Merchandise Discount * Short &amp; Long Term Disability * Group Life Insurance * Specified Disease Insurance</div>

State of Ohio

<div><div>Lead Customer Service Investigator (Investigator)
Service Monitoring &amp; Enforcement Department (SMED)
Consumer Services Division (CSD)
Hourly Rate: $27.92 
About The Service Monitoring &amp; Enforcement Department:
The Service Monitoring and Enforcement Department&rsquo;s (SMED) mission is to enforce consumer safeguards, to resolve consumer complaints and to ensure Ohio utility consumers receive safe and reliable services. SMED is organized into three divisions.
Consumer Services Division (CSD)
CSD includes the PUCO Call Center. Staff in this division educates consumers on their rights and responsibilities for safe and reliable service and mediates simple complaints between consumers and various utility companies. Staff will also mediate more complex disputes by collecting the facts from both parties and applying PUCO policies, rules, and regulations to resolve the dispute, including those received via the chairman, commissioners, and/or legislative liaison. CSD staff audits regulated utility and household goods companies to ensure these companies are following PUCO rules and regulations governing consumer safeguards. 
What You Will Do:
In this position as a Lead Customer Service Investigator, you will:<ul><li>
Serve as the primary point of contact and lead resource for the assigned section of the Customer Service Division (CSD) in the supervisor&rsquo;s absence</li><li>
Provides subject-matter expertise on complex or escalated hotline inquiries and investigations involving utility services, electric, gas, telecommunications, water, and household goods</li><li>
Conduct detailed research and data analysis to support case resolution, policy evaluation, and program evaluation</li><li>
Deliver benchmarking insights and performance comparisons to utility company leadership</li><li>
Perform on-site inspections and audits of utility companies; interview stakeholders to identify and address customer service concerns</li><li>
Monitor utility customer service operations, programs, and compliance activities</li><li>
Prepares confidential correspondence and analytical reports containing statistics and findings that support recommendations for corrective action to the company and PUCO leadership</li><li>
Advise utility companies on the Commission's interpretation of rules, regulations, and non-compliance violations</li></ul> 
Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County. 
** This is a customer service position that does not involve law enforcement investigations
Our organization currently follows a hybrid work structure where employees can work remotely or from the office as needed and based on operational need. This is subject to change with limited notice. A teleworking agreement must be approved by management 
PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at the PUCO Central Office. The PUCO offers flextime work schedules that allow an employee to start the day as early as 6:00am or as late as 10:30am. Flex-time schedules are based on operational need and require supervisor approval.
Salary Information: Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness incentives. 
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul>
Qualifications<div>
30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints &amp; alleged violations appearing in job posting/approved position description; valid driver's license.
 
 
<ul><li>Or Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. exp. conducting investigations &amp;/or inspections; valid driver&rsquo;s license.
</li></ul> 
<ul><li>Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints &amp; alleged violations appearing in job posting/approved position description; valid driver's license.
</li></ul> 
<ul><li>Or equivalent of Minimum Class Qualifications for Employment noted above.
</li></ul> 
Job Skills: Investigation
</div>Supplemental Information
Applications must clearly indicate how the applicant meets the minimum qualifications for the position. All answers to the supplemental questions must be supported by information provided in the work experience and/or education sections on your application. If you have attached supporting documents in the past, you must make them relevant on your current application. If you do not demonstrate how you meet minimum qualifications in the application, your application may be disqualified from consideration. Answering the supplement questions does not prove you meet the minimum qualifications.
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

Lead Customer Service Investigator (Investigator)

Spinnaker Resorts

<div>WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia &ndash; Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company&rsquo;s exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY 
The In-House Marketing Lead is responsible for leading the In-House department by example, training staff, growing and developing the In-House program. The In-House Marketing Lead will also provide on-site tour generation at timeshare check-in, on-site tour generation via telephone, and on-site promotional events for the purpose of timeshare solicitation. 
RESPONSIBILITIES<ul><li>
Supervise personnel, which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, problem resolution, scheduling In-House staff and monitoring attendance of team</li><li>
Growing/Developing the In-house program to maximize tour production and sales</li><li>
Working with Marketing Manager to handle all changes and challenges within the department</li><li>
Participate in setting tour goals and be involved in communication with other team members related to performance/expectations along with the Marketing Manager</li><li>
Representing sales/marketing at check-in on Friday - Wednesday</li><li>
Booking owners and guests at check-in and throughout the week for a timeshare tour with our in house department</li><li>
Booking owners and guests via telephone for a timeshare tour with our in house department</li><li>
Providing concierge services to our owners and guests at check-in and via telephone</li><li>
Assisting owners and guests with issues by referring information to owner services</li><li>
Entering all booking data into SPI for generating tour arrival reports</li><li>
Planning, hosting and/or attending as applicable special on property events throughout the week such as a breakfast, BBQ&rsquo;s, cocktail party, orientations for the owners and guests</li><li>
Creating and delivering invitations and other correspondence to the timeshare villas for the purpose of generating tours</li><li>
Maintaining levels of tour volume, gifting limits, and penetration goals as dictated by management</li><li>
Performing other related duties &amp; special projects as requested</li></ul> 
REQUIRED KNOWLEDGE, SKILLS, and QUALIFICATIONS 
<ul><li>
Previous Management and/or supervisory experience</li><li>
Ability to effectively deal with people and situations</li><li>
Ability to communicate effectively, both orally and in writing</li><li>
Ability to establish priorities, work independently, and proceed with objectives without supervision</li><li>
Ability to handle and resolve recurring problems</li><li>
Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments</li><li>
Ability to analyze and solve problems</li><li>
Ability to foster a cooperative work environment</li><li>
Employee development and performance management skills</li><li>
General knowledge of vacation ownership concepts</li><li>
Excellent phone etiquette</li><li>
Proficient with Microsoft Office</li><li>
Type 30+ words per minute</li></ul> 
 OPTIONAL SKILLS A PLUS<ul><li>
Knowledge of Spinnaker Resorts and/or the timeshare industry</li><li>
Prior experience in Sales/Customer Service</li></ul>
BENEFITS (if eligible)<ul><li>
Weekly Pay and Direct Deposit</li><li>
Health Insurance (Medical/Vision/Dental)</li><li>
Company-Paid Life Insurance</li><li>
Paid Time Off (PTO) Program</li><li>
Paid Vacation and Holiday Pay</li><li>
401 (K) Retirement Plan with a Company Match (based on eligibility)</li><li>
Employee Wellness Programs</li><li>
Fitness Center Reimbursement</li><li>
Ongoing Professional Development Opportunities</li><li>
Employee Family &amp; Friends Discounted Stays</li><li>
Various Employee Discounts (Local Businesses and National Retailers)</li><li>
Employee Recognition and Appreciation Events (Annual Employee Picnic &amp; Holiday Party)</li><li>
Company-Supplied Uniforms and Equipment (Applicable Positions)</li><li>
Flexible Work Schedules</li></ul></div>

Lead In House Marketing Representative

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Lead Customer Service Representative

Lead Customer Service Representative, Full or Part Time

Lead Team Member

Customer Service Lead starting at $19 hourly

Customer Service Lead starting at $19 hourly

Lead Customer Service Investigator (Investigator)

Lead In House Marketing Representative