lead customer service representative

Pak Mac - Apple Authorized Service Provider

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 Company Description
 
 
 
 Pak Mac, established in 1995, is one of the highest-rated Authorized IT Reseller and Service Provider companies in Pakistan. We focus on fulfilling the expectations and requirements of our customers with perfection. Pak Mac has successfully gained trust and recognition in the marketplace, providing hardware, software, and technical support. We ensure quality in order processing and product delivery and work daily to keep our customers updated with recent technological advancements. We deal in IT brands such as Apple, Dell, HP, Lenovo, among others.
 
 
 
 
 
 Location: Shop: M-03, Mezzanine Floor,&nbsp;IT Tower, Hali Road, Gulberg 3, Lahore, Pakistan.
 
 
 Salary: 30,000/- to 40,000/-
 
 
 Timings: 10:30am to 6:30pm (Monday to Saturday)
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Inside Sales Representative, located in Lahore. The Inside Sales Representative will be responsible for daily tasks including lead generation, managing customer accounts, ensuring customer satisfaction, and providing excellent customer service. The role also includes identifying customer needs, presenting suitable solutions, and closing sales.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
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 Inside Sales and Lead Generation skills
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 Customer Satisfaction and Customer Service skills
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 Account Management skills
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 Excellent communication and interpersonal skills
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 Proven ability to meet sales targets and deadlines
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 Experience in the IT industry is a plus
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 Proficiency in computer hardware and software is advantageous
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 </ul>
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Inside Sales Representative

IZIL Beauty

JOB TITLE: Customer Service RepresentativeDEPARTMENT: EcommerceREPORTS TO: CS LeadOverview: We are hiring a customer service representative to manage customer queries and complaints based in RAK. You will also be asked to process orders, modifications, and escalate complaints across several communication channels.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers always.*Responding promptly to customer inquiries in all communication channels. Communicating with customers through various channels. Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support.Follow each role SOPSRequirements:High school diploma, general education degree, or equivalent.*Ability to stay calm when customers are stressed or upset. Experience working with customer support.Minimum 1 to 2 years customer support experience. Strong phone contact handling skills and active listening Familiar with CRM systems and practices (Plus)Customer orientation and ability to adapt/respond to different types of charactersCustomer Service Representative*Excellent communication and presentation skillsAbility to multitask, prioritize and manage time effectively Preferred age below 30 to 35 years.Bilingual Arabic and English (writing &amp; speaking).Skills &amp; Proficiencies:Customer Service Skills*Listening Skills Phone SkillsPatience Negotiation Positive AttitudeOrganizational Skills AdaptabilityAbility to Work Under Pressure English speakerComputer skills specially excelJob Type: Full-timePay: AED3,000.00 - AED3,200.00 per monthAbility to commute/relocate:<ul><li>Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Proficient In computer Knowledge</li><li>Preference Unmarried candidate</li><li>working Hours 8 and 6 days of working, 1 days off</li></ul>Experience:<ul><li>Customer service : 2 years (Preferred)</li></ul>Language:<ul><li>Must be fluent in Arabic and English (spoken and written) (Preferred)</li><li>Arabic &amp; English (Preferred)</li></ul>

Customer Service Representative - Female

Shawer.Finance

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 Company Description
 
 
 
 
 
 Shawer.Finance is a financial services company dedicated to providing fast, flexible, and reliable loan solutions to individuals and businesses. Our mission is to empower clients to achieve their financial goals through transparent processes, customized financing plans, and exceptional customer support. Whether it&rsquo;s personal, home, or business financing, we make access to capital simple and stress-free.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time on-site role for an Inside Sales Representative located in Cairo. The Inside Sales Representative will be responsible for generating leads, managing customer accounts, and ensuring customer satisfaction. Day-to-day tasks include contacting potential clients, providing excellent customer service, and actively managing relationships with existing clients to achieve sales targets.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong skills in Inside Sales, Lead Generation, and Account Management
 </li>
 <li>
 Excellent Customer Service and Customer Satisfaction skills
 </li>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Proven ability to achieve sales targets and handle client accounts
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 Ability to work effectively in a fast-paced environment
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 Bachelor&rsquo;s degree in Business, Finance, or related field is a plus
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 Experience in the financial services industry is a plus
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 </ul>
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MK Information System

HIRING NOW &ndash; Sales RepresentativeCompany: MK Information System Industry: Printer &amp; Photocopier ServicesAbout Us: MK Information System is a fast-growing technology and service provider specializing in printers, copiers, and IT support solutions. We are looking for a proactive and goal-driven Sales Representative to join our team and help expand our customer base across Qatar.Key Responsibilities:<ul><li>Identify and pursue new customers, projects, and business opportunities.</li><li>Manage inquiries, quotations, revisions, and client communications efficiently.</li><li>Prepare and process Quotations, LPOs, Delivery Notes, and Service Reports with accuracy and attention to detail.</li><li>Use Microsoft Office tools proficiently for documentation and reporting.</li><li>Engage in upselling and apply effective sales closing techniques to secure customer approvals.</li><li>Maintain consistent follow-ups on quotations and customer requests.</li><li>Conduct cold calls and lead generation activities to drive new business.</li><li>Collaborate and coordinate with existing suppliers; identify new vendors to obtain competitive pricing and better deals.</li><li>Work effectively in a fast-paced environment and handle multiple client requirements simultaneously.</li></ul>Qualifications &amp; Skills:<ul><li>Prior sales experience in the printer, copier, or office equipment industry is preferred.</li><li>Strong communication and negotiation skills.</li><li>Self-motivated, organized, and target-oriented.</li><li>Excellent customer service attitude with problem-solving ability.</li><li>Ability to work independently and as part of a team.</li></ul>Compensation &amp; Details:<ul><li>Salary: QAR 2,000 &ndash; 2,500 (All-inclusive)</li></ul>Opportunity for salary increase based on performance.<ul><li>Visa: Freelance Visa preferred</li></ul>How to Apply:If you are interested, contact us via: WhatsApp: +974 3131 1185 Email: helpdesk@mkinfosys.netJob Type: Full-timePay: QAR2,000.00 - QAR2,500.00 per month

Sales Representative

COSMO SALON

Job Title: Customer Service Representative - Cosmo Salon (Only Females)Location: Cosmo Salon PIA Road, LahoreJob Type: Full-TimeJob Summary:We are looking for an experienced and enthusiastic Customer Service Representative to join our team at Cosmo Salon. As a Customer Service Representative, you will be responsible for making review calls to our clients after they visit the salon. You will provide an excellent customer service experience in a friendly and professional manner.Responsibilities:<ul><li>Contact clients after they visited Cosmo Salon to review their experience</li><li>Ensure that clients are satisfied with their experience and answer any queries</li><li>Record any feedback from clients in our customer service database</li><li>Work with the team to ensure customer satisfaction and loyalty</li><li>Handle any customer complaints in a professional and timely manner</li><li>Maintain high levels of customer service and professionalism</li><li>Follow up with customers to ensure their satisfaction</li></ul>Qualifications:<ul><li>Previous experience in customer service is preferred</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Positive attitude and strong work ethic</li><li>Organizational and problem-solving skills</li><li>Proficient with Microsoft Office and other software</li><li>Female applicants only</li></ul>Hours: 8 hours per day, Monday to SaturdayJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>Customer Service Representative: 1 year (Preferred)</li></ul>Work Location: In person

Calling agent - Cosmo Salon (Female Only)

Cross Path's LLC.

Job Overview We are seeking a motivated and results-driven Business Development Representative to join our dynamic staffing agency. In this role, you will be responsible for identifying and developing new business opportunities, building relationships with potential clients, and driving sales growth. The ideal candidate will possess strong negotiation skills and a passion for technology sales, along with a proven track record in B2B sales.Responsibilities<ul><li>Conduct outbound calling to prospective clients to generate leads and set appointments</li><li>Engage in warm calling to follow up on previous interactions and nurture relationships</li><li>Utilize CRM software, such as Salesforce, to track leads, manage customer interactions, and report on sales activities</li><li>Collaborate with the marketing team to develop strategies for lead generation and client engagement</li><li>Provide exceptional customer service by understanding client needs and offering tailored staffing solutions</li><li>Negotiate contracts and agreements with clients to secure business partnerships</li><li>Maintain up-to-date knowledge of industry trends and competitor offerings to effectively position our services</li><li>Participate in team meetings to share insights and strategies for improving business development efforts</li></ul>Skills<ul><li>Strong negotiation skills with the ability to close deals effectively</li><li>Experience in B2B sales, particularly within the staffing or technology sectors</li><li>Proficient in telemarketing techniques and inside sales strategies</li><li>Familiarity with CRM software, especially Salesforce, for managing leads and customer relationships</li><li>Excellent communication skills in English, both verbal and written</li><li>Proven ability in customer service with a focus on client satisfaction</li><li>Knowledge of marketing principles related to lead generation and business development</li><li>Ability to perform outbound calling efficiently while maintaining professionalism</li></ul>Join our team as a Business Development Representative where you can leverage your skills in a fast-paced environment while contributing to the growth of our staffing agency.Job Types: Full-time, Part-timePay: $35,000.00 - $83,321.28 per yearExpected hours: 20 &ndash; 40 per weekBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Have you worked for a staffing agency before? </li></ul>Work Location: Remote

Business Development Representative- Staffing Agency

BidChat

ONLY CANDIDATES LOCATED IN GOA CURRENTLYPosition: Customer Support (Night shift, Goa)Experience: 3+ yearsJob Location: Remote Working (WFH)About UsAt Grassdoor Logistics Technologies we are redefining the landscape of Cannabis commerce by developing a Unified Operations Center which provides seamless, technology-driven solutions tailored to the unique needs of Cannabis businesses. Our platform is built to empower brands with the tools they need to establish, manage, and scale their online and offline presence while ensuring smooth, efficient, and compliant operations. Our technology has been adopted by Stiiizy, the biggest brand in the Cannabis industry. Join us and be a part of the team that is going to take over Cannabis commerce in the US.Position Overview:We are in search of an enthusiastic Support Representative to provide exemplary service to customers, employees, and assist in managing the logistics of driver scheduling. The ideal candidate will be a proactive problem solver with a customer-first mindset.Roles and Responsibilities: <ul><li>Customer and Driver Support</li></ul>Respond to customer and driver inquiries via phone, email, and chat, providing timely and effective solutions.Assist in coordinating driver schedules to ensure optimal coverage based on location and demand.<ul><li>Logistics and Operations:</li></ul>Support the lead in managing driver allocations and handling call-outs.Actively call in drivers to fulfill time-sensitive shifts to be picked up.Actively monitor and interact with software operational systems.Report any identified bugs outside of SOPs to level 1 support team.Collaborate with team lead to adjust operations in response to promotions and sales activities.<ul><li>Documentation and Feedback:</li></ul>Maintain detailed records of support interactions and feedback in CRM systems.Contribute to the upkeep of support documentation and training materials.Expectations:<ul><li>Deliver exceptional service and maintain positive customer and driver relationships.</li><li>Assist in optimizing driver logistics and resource allocation.</li><li>Demonstrate initiative in resolving operational challenges and contributing to improvements.</li><li>Keep abreast of product updates and service offerings to provide informed support.</li></ul>Qualifications:<ul><li>Previous experience in customer support or logistics is preferred.</li><li>Strong organizational and problem-solving skills.</li><li>Proficient in using CRM systems and standard business software.</li><li>Ability to adapt to evolving priorities and business needs.</li></ul>Location: RemoteWork Timing :US Shift-RotationalThis job can be searched at customer support , customer care , Customer representative , driver support, client supportJob Types: Full-time, PermanentBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li><li>Work from home</li></ul>Application Question(s):<ul><li>Do you have your own laptop?</li><li>Are you from Goa?</li><li>Do you have Fiber Internet Connection?</li><li>&quot;Do you have a power backup or inverter at home?</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Overnight Shift (Required)</li></ul>Work Location: Remote

Customer Support (Night shift, Goa)

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Inside Sales Representative

Customer Service Representative - Female

Inside Sales Representative

Sales Representative

Calling agent - Cosmo Salon (Female Only)

Business Development Representative- Staffing Agency

Customer Support (Night shift, Goa)