lead front desk agent

Comfort Inn and Suites Pauls Valley

A Front Desk Agent, or a Front Desk Attendant, is responsible for ensuring guests at a property have a satisfying stay. Their duties include greeting and welcoming customers, checking guests in and out, and issuing room keys.A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:<ul><li>Greeting guests upon their arrival and providing a hospitable welcome</li><li>Recording client information in the company&rsquo;s internal database and directing them to their designated rooms</li><li>Receiving calls, conducting room reservations, and verifying existing bookings</li><li>Processing customer payments and presenting them with the bill upon check-out</li><li>Keeping the front desk neat, orderly, and sanitized at all times</li></ul>Job Types: Full-time, Part-timePay: From $11.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Hotel: 2 years (Preferred)</li></ul>Location:<ul><li>Pauls Valley, OK 73075 (Preferred)</li></ul>Shift availability:<ul><li>Night Shift (Required)</li><li>Overnight Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Pauls Valley, OK 73075 (Required)</li></ul>Ability to Relocate:<ul><li>Pauls Valley, OK 73075: Relocate before starting work (Required)</li></ul>Work Location: In person

Hotel Front Desk Agent

Courtyard by Marriott

We are looking for a Hotel Front Desk Agent to serve as our guests&rsquo; first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we&rsquo;d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities<ul><li>Perform all check-in and check-out tasks</li><li>Manage online and phone reservations</li><li>Inform customers about payment methods and verify their credit card data</li><li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li><li>Welcome guests upon their arrival and assign rooms</li><li>Provide information about our hotel, available rooms, rates and amenities</li><li>Respond to clients&rsquo; complaints in a timely and professional manner</li><li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li><li>Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests</li><li>Upsell additional facilities and services, when appropriate</li><li>Maintain updated records of bookings and payments</li></ul>Skills<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li><li>Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS</li><li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li></ul>Job Types: Full-time, Part-timePay: $14.00 - $16.00 per hourBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Ability to Commute:<ul><li>Middleburg Heights, OH 44130 (Required)</li></ul>Work Location: In person

City Express by Marriott

Job Summary We are seeking an energetic and friendly Part-Time Front Desk Agent to be the welcoming face of our hospitality establishment. In this role, you will be responsible for providing exceptional guest services, managing front desk operations, and ensuring a smooth check-in and check-out process. Your enthusiasm and professionalism will set the tone for a memorable guest experience, making visitors feel valued and comfortable from their first interaction with us. This position offers a dynamic environment where your hospitality skills will shine, contributing to our reputation for outstanding guest relations.City Express by Marriott is a modern, guest-focused hotel brand known for delivering efficient service and comfortable stays. Located conveniently near the airport, we serve a diverse range of travelers&mdash;from business professionals to vacationers&mdash;providing a welcoming and seamless experience from check-in to check-out.Duties<ul><li>Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently</li><li>Manage multi-line phone systems with professionalism, providing accurate information and courteous assistance</li><li>Handle guest inquiries, requests, and complaints promptly to ensure satisfaction</li><li>Maintain accurate records of reservations, guest information, and billing details</li><li>Support night audit procedures by reconciling accounts and preparing reports as needed</li><li>Provide information about hotel amenities, local attractions, and services to enhance guest stays</li><li>Collaborate with housekeeping and maintenance teams to address guest needs swiftly and effectively</li></ul>Qualifications<ul><li>Proven experience in hospitality management or hotel front desk operations is preferred</li><li>Bilingual or multilingual skills to communicate effectively with diverse guests are highly desirable</li><li>Strong customer service skills with a friendly, approachable demeanor</li><li>Knowledge of hotel management systems and multi-line phone systems is advantageous</li><li>Excellent phone etiquette and communication skills are essential</li><li>Ability to handle night audit responsibilities or willingness to learn this aspect of hotel management</li><li>Previous hotel or resort experience will be considered a plus</li></ul>This position is for Tuesday-Thursday 3pm-11pmJoin our team as a Part-Time Front Desk Agent and become an integral part of creating welcoming, memorable experiences for every guest. Your enthusiasm for hospitality management combined with your dedication to guest satisfaction will make a lasting impact!Pay: $19.29 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Part-Time Front Desk Agent

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Bellevue on Seattle's Eastside
 
 
 
 
 Summary
 
 
 
 
 
 Hyatt Regency Bellevue on Seattle's Eastside
 
 
 is in search of a friendly and reliable
 
 
 Front Office Agent
 
 
 to join our
 
 
 Front Office
 
 
 team.
 
 
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Agent.
 
 
 If you have worked at other hotels as a front desk agent or you have an interest in hotel jobs, we'd love to hear from you!
 
 
 
 
 The hourly rate for this position is $27/hour.
 
 
 
 
 
 
 As a colleague, we have you covered with amazing benefits and perks!
 
 
 
 
 
 Benefits
 
 
 
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 Medical, after 30 days of employment
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 Vision Insurance
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 Dental Insurance
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 401(k) &amp; Retirement Savings Plan (RSP)
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 Basic Life Insurance
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 Short Term Disability Insurance
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 New Child Leave &amp; Adoption Assistance
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 <li>
 Paid Time Off
 </li>
 <li>
 Full-Time Colleagues:
 </li>
 <ul>
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 11 days (88 hours) earned for having 0 - 3 years of service
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 16 days (128 hours) earned for having 4 - 8 years of service
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 21 days (168 hours) earned for having 9+ years of service
 </li>
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 (6) Paid Holidays per year
 </li>
 </ul>
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 (6) Sick Days (earned based on hours worked)
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 Compassionate Leave
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 <li>
 Jury Duty Leave
 
 
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 </ul>
 
 
 Perks
 
 
 
 
 <ul>
 <li>
 Employee Assistance Program
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 Free Uniforms and Cleaning of your Uniform
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 Free parking
 </li>
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 Discounted Rooms at any participating Hyatt location starting on your first day of employment
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 Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
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 Free colleague meals during shift
 </li>
 <li>
 Hyatt Colleague discount program
 </li>
 <li>
 Tuition Reimbursement*
 </li>
 <li>
 ORCA Pass subsidy*
 </li>
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 *Eligibility requirements may apply
 
 
 </li>
 </ul>
 When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A true desire to satisfy the needs of others in a fast-paced environment
 </li>
 <li>
 Refined verbal and written communication skills
 </li>
 <li>
 Ability to stand for long periods of time
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 Availability to work an overnight shift as needed
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 Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends
 
 
 </li>
 </ul>
 
 Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
 
</div>

Front Office Agent ($27/hour)

Inn at Harbor Shores

Location: Southwest Michigan&rsquo;s Premier Resort &ndash; St. Joseph, MI Shifts: 6:00am-02:00pm ; 2:00 PM &ndash; 10:00 PM (occasional mid-shifts)The Inn at Harbor Shores is Southwest Michigan&rsquo;s premier resort, known for exceptional hospitality, extensive amenities, and creating memorable experiences for every guest. Our mission is simple: &ldquo;Make it the best experience ever&rdquo;&mdash;for both guests and associates.As a Guest Service Associate, you will be the first point of contact for every guest and a key part of our team. We are looking for someone with a passion for hospitality, a positive attitude, and excellent communication skills to provide world-class service to all visitors.Responsibilities:<ul><li>Perform all check-in and check-out duties efficiently and professionally</li><li>Manage reservations online and by phone</li><li>Guide guests through various payment methods and authorize credit card transactions</li><li>Register guest profiles, ensuring all details are accurate, including contact information, arrival &amp; departure dates, and special requests</li><li>Welcome and greet guests, assign rooms thoughtfully, and collect feedback at checkout</li><li>Provide detailed information about rooms, rates, and amenities</li><li>Respond promptly and professionally to guest complaints</li><li>Coordinate with housekeeping to ensure rooms are clean, comfortable, and fully equipped</li><li>Liaise with maintenance to maintain facility operations at peak performance</li><li>Confirm group reservations and arrange personalized services for events, weddings, and VIP guests</li><li>Upsell additional services, facilities, and room packages when appropriate</li><li>Maintain accurate guest records and log important details throughout their stay</li></ul>Qualifications &amp; Skills:<ul><li>Experience as a Front Desk Agent, Receptionist, or in a customer service-focused role</li><li>Familiarity with travel booking websites (e.g., Booking.com, Expedia, TripAdvisor)</li><li>Excellent communication and organizational skills</li><li>Positive, upbeat attitude, responsible demeanor, and professional appearance</li></ul>Join our team and help create lasting memories for our guests!Pay: From $20.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Guest Service/Front Desk: 2 years (Required)</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Work Location: In person

Resort Front Desk Agent

Crescent Hotels & Resorts

<div>
 Save this job
 
 
 Email
 
 
 Tweet
 
 
 Facebook
 
 
 LinkedIn
 
 
 Compensation:
 
 $25.10 per hour
 
 
 
 
 Description
 
 
 
 At Crescent Hotels &amp; Resorts, we are a team of hospitality professionals that are deeply connected to &amp; proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
 
 
 We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health &amp; wellness programs, best in class learning and development or our travel discounts that &lsquo;feed your inner explorer&rsquo;, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
 
 
 Unpretentious but prestigious, Hotel Republic San Diego, Autograph Collection seamlessly blends contemporary comfort and boutique sophistication. Embrace excitement just steps from our hotel, courtesy of our convenient location.
 
 
 We Are Looking For Our Next Great Team Member To Join Us On Our Front Office Team. We Are Committed To Providing You With
 
 
 <ul>
 <li>
 Enjoy Hotel Room Discounts at Marriott Branded properties worldwide as well as our Crescent managed properties in North America for you &amp; your family members.
 </li>
 <li>
 Discounts with our Crescent managed properties in North America for you &amp; your family members. Discounts at Marriott brand hotels worldwide.
 
 
 </li>
 </ul>
 
 Here Is What You Will Be Doing Each Day
 
 
 
 As a Front Desk Agent, you would be responsible for:
 
 
 <ul>
 <li>
 Greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
 </li>
 <li>
 Responsible for performing the following tasks to the highest standards.
 </li>
 <li>
 Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
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 Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
 </li>
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 Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
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 Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
 </li>
 <li>
 Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
 </li>
 <li>
 PBX Experience
 
 
 </li>
 </ul>
 Compensation: $25.10 per hour
 
 
 
 Does this sound like you?
 
 
 
 You have prior experience as a Front Desk Agent in a hotel or prior experience in a high-volume industry dealing with customer. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit.
 
 
 At Crescent Hotels &amp; Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That&rsquo;s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
 
 
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
 
 
 This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
 
 
 Save this job
 
 
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 Tweet
 
 
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</div>

FRONT DESK AGENT

Senter Dermatology

Job Summary We are seeking an energetic and professional Lead Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a friendly, efficient environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.Responsibilities<ul><li>Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly</li><li>Manage multi-line phone systems, screen calls, and direct inquiries efficiently using proper phone etiquette</li><li>Handle appointment scheduling, calendar management, and coordinate meetings using tools like Google Workspace and Microsoft Office</li><li>Perform data entry, filing, and maintain accurate records with attention to detail and proofreading skills</li><li>Assist with clerical duties including copying, scanning, and organizing documents for easy retrieval</li><li>Provide customer support by addressing inquiries professionally and ensuring excellent service at all times</li><li>Lead the Front Desk Team</li></ul>Requirements<ul><li>Proven office experience or clerical background with strong organizational skills</li><li>Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications</li><li>Experience with multi-line phone systems and phone etiquette standards</li><li>Bilingual abilities are highly desirable to serve diverse client needs effectively</li><li>Strong typing skills with attention to accuracy; familiarity with data entry and proofreading processes</li><li>Knowledge of office management procedures such as filing systems, calendar management, and document handling</li><li>Customer service experience with a friendly demeanor and excellent communication skills</li><li>Personal assistant or medical/dental receptionist experience is a plus but not required</li><li>Ability to manage time effectively in a fast-paced environment; multitasking is essential</li></ul>Join us in delivering outstanding service while honing your administrative expertise! This role is perfect for motivated individuals eager to grow their career in office management or customer support within a vibrant organization.Job Type: Full-timeBenefits:<ul><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Lead Front Desk Medical Receptionist

Search 10000+ Lead front desk agent jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 lead front desk agent jobs Near Me

Hotel Front Desk Agent

Hotel Front Desk Agent

Part-Time Front Desk Agent

Front Office Agent ($27/hour)

Resort Front Desk Agent

FRONT DESK AGENT

Lead Front Desk Medical Receptionist