lead front desk agent

Thousand Hills Resort Hotel

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<h1 class="jobSectionHeader"><b>Universal Front Desk Agent</b></h1>
<p><b>Location:</b> Branson, MO, 65616</p>
<p><b>Company:</b> Thousand Hills Resort Hotel</p>
<h2 class="jobSectionHeader"><b>Job Description</b></h2>
<p>We are seeking a reliable and customer-focused Universal Front Desk Agent to join our team at Thousand Hills Resort Hotel in Branson, MO. The ideal candidate will be responsible for welcoming and checking in guests who arrive at the front desk, answering incoming calls, and providing excellent customer service throughout their stay.</p>
<h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
<ul><li>Greet and check in guests promptly and professionally upon arrival.</li>
<li>Answer phone calls and respond to guest inquiries in a courteous and efficient manner.</li>
<li>Use hotel systems and computer software to manage reservations, check-ins, and check-outs.</li>
<li>Assist guests with requests and provide information about hotel services and local attractions.</li>
<li>Maintain an organized and clean front desk area.</li>
<li>Coordinate with other hotel departments to ensure guest satisfaction.</li>
</ul><h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<ul><li>Previous experience as a front desk agent or in a customer service role preferred.</li>
<li>Proficient in using computer systems and hotel management software.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to multitask and handle stressful situations with professionalism.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Availability to work flexible hours, including weekends and holidays.</li>
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Universal Front Desk Agent

Motel 6 Roseville

<p>Motel 6 / Studio 6 has been a leader in the economy lodging segment since its inception in 1962. With over 1,200 locations across the U.S. and Canada, we are dedicated to providing clean, comfortable rooms and exceptional service at the lowest prices. Our commitment to quality and customer satisfaction has made us an iconic American brand.</p><p><b>Summary</b></p><p>We are seeking a Front Desk Agent to join our team at Motel 6 Roseville. In this role, you will be the first point of contact for our guests, providing them with excellent service and ensuring a smooth check-in and check-out process. Your contributions will be vital in maintaining our reputation for outstanding hospitality.</p><p><b>Responsibilities</b></p><ul><li>Greet guests warmly and assist them with check-in and check-out procedures.</li><li>Answer phone calls promptly and handle inquiries with professionalism.</li><li>Manage reservations and ensure accurate guest information is recorded.</li><li>Provide information about hotel amenities, local attractions, and services available.</li><li>Handle guest complaints or issues with empathy and resolve them efficiently.</li><li>Perform night audits as required to ensure accuracy of financial transactions.</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in a front desk or customer service role is preferred.</li><li>Strong communication skills with a focus on phone etiquette.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail.</li><li>Multilingual or bilingual skills are a plus but not required.</li><li>Knowledge of hospitality management principles is beneficial.</li></ul><p>If you have a passion for hospitality and enjoy creating memorable experiences for guests, we invite you to apply for the Front Desk Agent position at Motel 6 today!</p><p>Job Type: Full-time</p><p>Pay: $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Hotel Front Desk Agent

Hilton Garden Inn North Conway, NH

<p>Overview</p><p>We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.</p><p>Responsibilities</p><p>- Greet guests and provide them with exceptional service</p><p>- Check guests in and out efficiently</p><p>- Handle guest inquiries and resolve any issues promptly</p><p>- Operate phone systems and assist with reservations</p><p>- Perform night audit duties as needed</p><p>- Maintain a clean and organized front desk area</p><p>Experience</p><p>- Previous experience in guest services or hospitality is preferred</p><p>- Knowledge of front desk operations and procedures</p><p>- Strong communication and customer service skills</p><p>- Bilingual or multilingual abilities are a plus</p><p>- Familiarity with phone etiquette and handling customer inquiries</p><p>Job Type: Full-time</p><p>Pay: $16.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Experience:</p><ul><li>Hotel experience: 1 year (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>North Conway, NH 03860 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>North Conway, NH 03860: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Baymont Inn and Suites

<p><b>Job Summary</b><br/>We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your positive attitude and organizational skills will help create a professional and inviting environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management and customer support skills in a dynamic setting.</p><p><b>Duties</b></p><ul><li>Greet visitors and clients warmly, ensuring a positive first impression</li><li>Answer multi-line phone systems promptly and professionally, directing calls efficiently</li><li>Manage appointment scheduling, calendar management, and coordinate meetings using Google Workspace and Microsoft Office tools</li><li>Handle data entry, filing, and document proofreading with accuracy and attention to detail</li><li>Maintain office supplies inventory and perform basic bookkeeping using QuickBooks or similar software</li><li>Support administrative tasks such as copying, scanning, and organizing files while ensuring confidentiality</li><li>Provide excellent customer support by addressing inquiries via phone or in person with courteous phone etiquette and professionalism</li></ul><p><b>Qualifications</b></p><ul><li>MUST HAVE WYNDHAM EXPERIENCE</li><li>Proven experience in office management, clerical roles, or as a receptionist within medical or dental settings preferred</li><li>Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, data entry, and general office software</li><li>Excellent organizational skills with the ability to multitask effectively in a fast-paced environment</li><li>Bilingual abilities are highly desirable to assist diverse client populations</li><li>Previous experience with multi-line phone systems, calendar management, and administrative support is essential</li><li>Demonstrated customer service skills with a friendly demeanor and professional phone etiquette</li><li>Ability to perform typing tasks efficiently while maintaining accuracy; proofreading skills are a plus</li><li>Familiarity with bookkeeping or basic accounting software such as QuickBooks is advantageous</li><li>Strong time management skills coupled with the ability to prioritize tasks effectively</li></ul><p>Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your dedication to excellent customer service combined with your organizational expertise will make a meaningful impact on our team&rsquo;s success.</p><p>Pay: $15.00 - $17.00 per hour</p><p>Work Location: In person</p>

Holiday Inn

<p><b>About us</b></p><p>We are professional and agile.</p><p>Our work environment includes:</p><ul><li>Modern office setting</li></ul><p><b>Front Desk Agent</b></p><p><b>We offer competitive salary and </b> opportunities for professional growth.</p><p>As a <b>Front Desk Agent</b>, you will be the face of our facility to our guests and patients. You will be checking in guests throughout their visit and helping to ensure a good customer experience. You will also be tracking all patient accounts and working to resolve issues.</p><p><b>Requirements:</b><br/>&middot;Minimum high school diploma or equivalent.<br/>&middot;Preferred 1-2 years customer service experience, but not required.<br/>&middot;Must have exceptional customer service skills.<br/>&middot;Must have exceptional patience while handling problems that arise.<br/>&middot;Must have exceptional organizational skills.<br/>&middot;Must have exceptional record-keeping skills.<br/>&middot;Must have exceptional computer skills with the ability to learn our automated system quickly.</p><p><b>Responsibilities:</b><br/>&middot;Greet guests arriving to the facility.<br/>&middot;Answer phone and direct calls accordingly.<br/>&middot;Book appointments and provide information to patients about their treatment options including counseling services, methadone maintenance, and treatment progress itself.<br/>&middot;Provide information to patients about their scheduled appointments and check-ins.<br/>&middot;Record all patient accounts on our medical records in a timely manner consistent with Hotel policies.<br/>&middot;Ensure consistent communication between staff regarding patient schedules, appointments, etc..<br/>&middot;Assist in patient scheduling via telehealth when available.<br/>&middot;Assist in patient tracking throughout the day as needed. Including counting cash at check-ins and collecting payments etc..<br/>&middot;Assist in patient communications throughout the day as needed. Including sharing patient stories and promoting our brand awareness.</p><p>Job Type: Part-time</p><p>Pay: $16.90 - $17.50 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Free parking</li></ul><p>Experience:</p><ul><li>Hotel experience: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

GF Hotels & Resorts

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 We&rsquo;re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You&rsquo;ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!
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  Compensation:
 </strong>
 $15 - $17 hourly
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The First Group Hospitality

<div>Overview:
<div>
Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for discerning individuals and families.</div><div></div><div><br>
For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.</div><div></div><div><br>
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.</div><div><br>
</div><div>As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement.</div><div><br>
</div><div>Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com</div>
Job Description:
<div>
The Front Office Agent is responsible for delivering excellent guest service by managing all front desk operations, including check-in, check-out, and guest inquiries. This role serves as the first point of contact for guests and plays a key role in creating a positive and welcoming experience.</div><div></div><div><br>
Key Responsibilities:</div><ul><li>
Greet and welcome guests in a professional and friendly manner.</li><li>
Handle check-in and check-out procedures efficiently and accurately.</li><li>
Manage room reservations, cancellations, and modifications.</li><li>
Respond to guest inquiries, requests, and complaints promptly and effectively.</li><li>
Maintain accurate guest records and update systems accordingly.</li><li>
Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction.</li><li>
Handle cash, billing, and payment transactions in line with hotel policies.</li><li>
Provide information about hotel services, facilities, and local attractions.</li><li>
Ensure the front desk area is clean, organized, and presentable at all times.</li><li>
Follow hotel policies, procedures, and service standards.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Previous experience in hospitality or customer service is preferred.</li><li>
Good communication and interpersonal skills.</li><li>
Proficiency in English; additional languages are an advantage.</li><li>
Strong problem-solving abilities and attention to detail.</li><li>
Professional appearance and customer-focused attitude.</li><li>
Ability to work flexible shifts, including nights, weekends, and holidays.</li></ul></div>

Front Desk Agent - KSA National

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Front Desk Agent - KSA National