lead qa analyst

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division</div><div>
Computrition is a company within the Jonas Operating Group of Constellation Software. Computrition provides enterprise-level software systems for foodservice and nutrition management. Its solutions help users with:</div><ul><li>Food production operations, including costing and planning.</li><li>Inventory control and ordering.</li><li>Nutrition care management and analysis.</li><li>Retail Point-of-Sale (PoS) solutions.</li><li>Healthcare room service management.</li></ul><div></div><div>
The Position</div><div>
We are seeking a high-impact Lead Automation Analyst to join our team. The hired individual will own automation strategy end-to-end: from framework design to pipeline integration and defect detection.</div><div>
This is not a QA support role. You&rsquo;ll lead the charge to reduce manual testing, improve CI/CD efficiency, and ensure quality throughout our UI migration and AWS readiness efforts. If you&rsquo;re a builder who treats test automation like a product, you&rsquo;ll thrive here.</div><div></div><div>
The successful hire will be located and work out of the Contour Software Karachi/Lahore/Islamabad office, working as part of the resource-center team, as an extension of the division-based R&amp;D department.</div><div></div><div>
Why This Role Matters</div><div>
The risk of regressions will increase significantly during Computrition&rsquo;s tech stack transitions. We need someone who has:</div><ul><li>Built automation that engineers actually trust</li><li>Delivered ROI by reducing test time</li><li>Improved defect detection and release velocity</li></ul><div>
What High Performance Looks Like in Year 1</div><ul><li>Automate at least 20% of high-risk regression flows within the first 6 months</li><li>Demonstrate a 70% reduction in manual regression hours per release by month 12</li><li>Integrate automated smoke tests into CI pipelines within 3 months</li><li>Identify and stabilize top 5 flaky tests per quarter</li><li>Track test performance with basic dashboards (pass/fail, runtime, test count) by end of Q2</li><li>Begin mapping test failures to defect root causes and production escapes</li></ul><div></div><div>
Key Responsibilities</div><ul><li>Automation &amp; Frameworks</li></ul><div>
o Build and maintain UI automation using Playwright (JavaScript)</div><div>
o Translate manual tests and user stories into automated test coverage</div><div>
o Apply scalable patterns (POM / Component Model) for reusable test code</div><ul><li>Testing Strategy &amp; Debugging</li></ul><div>
o Prioritize tests that cover critical workflows and reduce regression risk</div><div>
o Debug failing tests quickly; collaborate with devs to resolve root causes</div><div>
o Identify and stabilize flaky tests</div><ul><li>CI/CD &amp; Infrastructure</li></ul><div>
o Integrate tests into Azure DevOps pipelines</div><div>
o Ensure fast, reliable test feedback across environments</div><div>
o Contribute to AWS readiness using service mocks, dashboards, and observability tools</div><ul><li>Collaboration &amp; Process</li></ul><div>
o Work closely with developers, QA, and PMs to understand workflows and prioritize coverage</div><div>
o Maintain traceability between user stories, manual tests, and automation</div><div>
o Promote QA best practices and mentor others (even informally)</div><div></div><div>
Required Qualifications &amp; Skills</div><ul><li>BS degree in computer science, software engineering, or equivalent.</li><li>5+ years of professional experience in QA with recent 3+ years focused on UI automation.</li><li>Expertise in Playwright and API automation (Postman + Newman).</li><li>Hands-on experience with BrowserStack or similar cross-browser/device testing platforms.</li><li>Proven experience implementing and managing automation processes.</li><li>Strong skills in DOM inspection, selectors, and browser debugging.</li><li>Experience integrating test automation into Azure DevOps.</li><li>Comfortable in Git workflows and distributed teams.</li><li>Strong English communication, both written and spoken, is a must.</li><li>Strong focus on attention to detail is a must.</li><li>Knowledge of software testing methodologies and the Software Development Life Cycle.</li><li>Outstanding organizational skills and attention to detail with an ability to take direction and communicate effectively.</li><li>Strong time management. Use time effectively and efficiently, concentrating efforts on the most important priorities.</li><li>Action-oriented, capable of working with little or no direction at times.</li></ul><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Lead SQA Automation Analyst

Shyena Solutions Private Limited

<p><b>Key Responsibilities</b></p><ul><li>Collaborate with <b>stakeholders, clients, and internal teams</b> to understand business goals, challenges, and opportunities.</li><li>Translate business objectives into <b>clear, detailed, and actionable user stories</b>, use cases, and functional specifications.</li><li>Partner with <b>UX/UI design teams</b> to ensure product designs align with business needs and user expectations.</li><li>Conduct <b>requirement analysis, gap analysis, and process mapping</b> for new product initiatives and enhancements.</li><li>Work closely with <b>product managers</b> to define <b>product vision, roadmap, and success metrics</b>.</li><li>Facilitate <b>workshops, stakeholder interviews, and design sprints</b> to elicit requirements and validate solutions.</li><li>Collaborate with <b>engineering teams</b> throughout the development lifecycle to clarify requirements and support implementation.</li><li>Support <b>QA teams</b> in defining test scenarios and validating deliverables against requirements.</li><li>Analyse product performance using <b>data-driven insights</b> and recommend enhancements or process improvements.</li><li>Document and maintain <b>business process workflows, product backlogs, and system documentation</b>.</li><li>Mentor junior analysts and contribute to establishing best practices in business analysis and agile delivery.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li><b>Bachelor&rsquo;s or Master&rsquo;s degree</b> in Business Administration, Computer Science, Engineering, or related field.</li><li><b>10+ years of experience</b> as a Business Analyst in software product or technology-driven organizations.</li><li>Proven experience in <b>end-to-end product lifecycle management</b> &mdash; from ideation to deployment.</li><li>Strong understanding of <b>Agile/Scrum methodologies</b> and familiarity with tools like <b>JIRA, Confluence, Miro, or Figma</b>.</li><li>Expertise in <b>requirement elicitation, stakeholder management, and business process modeling (BPMN/UML)</b>.</li><li>Strong analytical and problem-solving abilities; comfortable working with data and KPIs.</li><li>Excellent communication skills &mdash; able to interact effectively with both technical and non-technical stakeholders.</li><li>Experience collaborating with <b>UI/UX design teams</b> and understanding user-centered design principles.</li><li>Domain experience in [e.g., FinTech, HealthTech, SaaS, eCommerce, or Enterprise Software] is a plus.</li><li>Certifications like <b>CBAP, CCBA, PMI-PBA, or Agile BA</b> are an advantage.</li></ul><p><b>Key Competencies</b></p><ul><li>Strategic Thinking &amp; Business Acumen</li><li>Stakeholder Management</li><li>Analytical &amp; Critical Thinking</li><li>Documentation &amp; Presentation Skills</li><li>Cross-Functional Collaboration</li><li>Adaptability &amp; Continuous Learning</li></ul><p><b>Why Join Us</b></p><ul><li>Work on cutting-edge digital products that make an impact.</li><li>Collaborate with a team of passionate designers, engineers, and product innovators.</li><li>Opportunity to influence product strategy and shape customer experiences.</li></ul><p>Competitive compensation, flexible working options, and a culture of innovation.</p><p>Job Type: Full-time</p><p>Pay: &#8377;456,427.11 - &#8377;1,567,711.81 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Lead Business Analyst

Machint Solutions Pvt Ltd

<p>Founded in 2018 and headquartered in Hyderabad (Serilingampally), Telangana, Machint&#8239;Solutions&#8239;Limited is an Indian&#8209;based IT and consulting firm specializing in digital transformation and intelligent automation.</p><p>The company&rsquo;s core expertise covers Hyper&#8209;Automation and Intelligent Process Automation (IPA) using low&#8209;code and no&#8209;code platforms, Business Process Management (BPM), Robotic Process Automation (RPA), Artificial Intelligence (AI) / Machine Learning (ML), digital engineering, quality assurance and enterprise consulting.</p><p>Machint Solutions is seeking to hire a Lead Business Analyst to lead a team of junior BAs.</p><p><b>Job Description: </b> 5+ years of technology consulting in the financial industry Proficient with Agile Lifecycle Management tools (e.g. Jira, Rally, VersionOne, etc.) Participate in / facilitate discussions to discover solutions, as well as capturing and transforming business and technology requirements into high-quality User Stories and Acceptance criteria Support the software development environment with emphasis in the Requirement Analysis, Planning and Testing phases Proactively manage and mitigate risks and issues across Scrum team Elicit, analyze, document, help prioritize, and manage requirements from multiple stakeholders Manage the activities, tasks, and deliverables of application releases throughout the Agile SDLC</p><p><b>Skills Required: </b>A highly analytical approach to problem-solving, with an attention to detail An intuition for user experience; you design for delight, and deliver through continual innovation Appetite to learn by collaborating with top talent in finance to understand their complex business process Experience in working for large Financial Corporations Being agile to changes in priorities, including prioritizing requirements based on return on investment A good communicator who can convey complex concepts in a clear and concise manner</p><p>Interested candidates may share resume on ram.n@machint.com for immediate interview slots.</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;85,000.00 - &#8377;90,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul>

Andersen Lab

<p>The IT company Andersen invites an <b>Lead QA Engineer in Abu Dhabi</b> to join its team for working with a company from UAE.<br/>This position requires on-site in the <b>Abu Dhabi</b> office, but we are also open to considering candidates from other countries for relocation.</p><p>The customer is a government entity that manages public affairs and oversees various corporate and philanthropic projects. The company is embarking on a transformative digital journey to enhance its operational efficiency and customer experiences.</p><p>The project focuses on digital transformation in the UAE to develop and support digital solutions, enhance social services, strengthen public engagement, advance international relations, and optimize administrative processes.</p><p><b>Responsibilities: </b></p><ul><li>Developing and implementing comprehensive test strategies for both manual and automated testing.</li><li>Leading and mentoring the QA team, ensuring adherence to best practices and quality standards.</li><li>Designing, executing, and maintaining test cases, test plans, and test scripts for functional, regression, and performance testing.</li><li>Developing and maintaining automated test suites using Selenium, Appium, or other automation tools.</li><li>Performing API testing using tools like Postman or similar frameworks.</li><li>Conducting performance testing using JMeter and analyzing system behavior under load (understanding of how it works).</li><li>Identifying, documenting, and tracking bugs, ensuring timely resolution through collaboration with development teams.</li><li>Working closely with developers, product managers, and stakeholders to understand requirements and refine test scenarios.</li><li>Implementing CI/CD pipelines for automated testing and integrating tests with DevOps workflows.</li><li>Continuously improving QA processes, tools, and methodologies to enhance software quality and efficiency.</li><li>Staying updated with industry trends, emerging technologies, and best practices in testing.</li></ul><p><b>Must-have: </b></p><ul><li>Experience as a Tech Lead for 2+ years.</li><li>Strong experience in both manual and automation testing across web, mobile, and API layers for 4+ years.</li><li>Proficiency in automation frameworks like Selenium, Appium, or Cypress.</li><li>Hands-on experience in scripting languages like JavaScript for automation.</li><li>Good understanding of API testing tools like Postman.</li><li>Familiarity with CI/CD pipelines and integrating automated tests into DevOps workflows.</li><li>Knowledge of software development lifecycle (SDLC) and Agile methodologies.</li><li>Strong analytical skills with the ability to identify, troubleshoot, and document defects effectively.</li><li>Experience in database testing and writing SQL queries.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Level of English &ndash; from Intermediate+ and above.</li></ul><p><b>Nice-to-haves: </b></p><ul><li>Experience in performance testing using JMeter.</li></ul><p><b>Reasons why this job would be interesting to you: </b></p><ul><li>Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others. Andersen cooperates with such businesses as Samsung, Siemens, Johnson &amp; Johnson, BNP Paribas, Ryanair, Mercedes, TUI, Verivox, Allianz, T-Systems, etc..</li><li>The opportunity to change the project and/or develop expertise in an interesting business domain.</li><li>Job conditions &ndash; you can work both fully remotely and from the office or can choose a hybrid variant.</li><li>Guarantee of professional, financial, and career growth! The company has introduced systems of mentoring and adaptation for each new employee.</li><li>The opportunity to earn an additional up to 1,000 USD per month by participating in the company's activities.</li><li>Access to the corporate training portal, where the entire knowledge base of the company is collected and which is constantly updated.</li><li>Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).</li><li>Certification compensation (AWS, PMP, etc).</li><li>Referral program.</li><li>English courses.</li><li>Private health insurance and compensation for sports activities.</li></ul><p>Join us!</p><p>Your personal data is protected in accordance with GDPR regulations. Learn more: https://andersenlab.com/privacy-policy</p><p>https://people.andersenlab.com/</p><p>Job Type: Full-time</p>

Lead QA Engineer

CME Group

<div><div>The QA Analyst II is Automation test engineer who is technically strong and has the business knowledge to execute, analyze, deliver and support any feature in the application. The incumbent must establish and maintain testing environments as well as analyze, verify, and troubleshoot test results against requirements. The QA Analyst II is required to report task progress, suggest creative ideas and approaches for improvement, and escalate issues to the Sr. QA Analyst and Lead Analyst, Staff and work with PO/PM and EL's
<br>
<br>
Principal Accountabilities:
<br>
<ul><li>Own the senior QA member or Lead in identifying test scope, test risks, and test methodology.
</li></ul></div><ul><li>Work in POD model with agile adoption and lead the POD with TDD
</li></ul><ul><li>should be able to support deployments along with Senior staffs
</li></ul><ul><li>Must know how to deal with Prod incidents and respond with RCA
</li></ul><ul><li>Must be aware of Cloud / preferably Google cloud and services
</li></ul><ul><li>Should be handson with Testing tools - postman, Bruno, any load testing tools
</li><li>Create and maintain test documentation as per the POD / sprint
</li></ul><ul><li>should actively participate in sprint refinements to retros
</li><li>Execute test responsibilities with very minimal supervision.
</li><li>Interface and communicate with internal teams and external support groups for demos, prod incidents, deployment support
</li></ul><br>
Skills &amp; Software Requirements:
<br>
Must be experienced with SQL and Linux/UNIX with good knowledge in Java, Cloud . For QA position automation preferably selenium, hands on SQL/BQ required, apart from functional testing
<p></p><p><b>CME Group: Where Futures are Made
</b></p><p></p><p>CME Group is the world&rsquo;s leading derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career by shaping tomorrow. We invest in your success and you own it &ndash; all while working alongside a team of leading experts who inspire you in ways big and small. Problem solvers, difference makers, trailblazers. Those are our people. And we&rsquo;re looking for more.
</p><p></p><p>At CME Group, we embrace our employees' unique experiences and skills to ensure that everyone&rsquo;s perspectives are acknowledged and valued. As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.
</p><p></p><p><b>Important Notice: </b>Recruitment fraud is on the rise, with scammers using misleading promises of job offers and interviews to solicit money and personal information from job seekers. CME Group adheres to established procedures designed to maintain trust, confidence and security throughout our recruitment process.</p></div>

QA Analyst II

The Cigna Group

<p></p><div><p>We are looking for a detail-oriented claims Analyst Lead to join our insurance team.</p><p><br>
You will be responsible for preparing claim forms, verifying information, and corresponding with agents and beneficiaries and also handle client inquiries, review policies, determine coverage, calculate claim amounts, and process payments.</p><p>
To be successful, you should have excellent organizational and interpersonal skills and also be able to work under pressure and perform a range of clerical functions with great attention to detail.</p><p></p><p><b>
Context :</b> Must have a Technical expertise with depth or breadth of knowledge within Claims, Responsible for researching and resolving escalated and complex claim issues in a timely manner. Identifies error trends and notifies the appropriate areas for correction, communicating/educating the necessary parties. Provides recommendations regarding process improvements. Communicates with service providers, attorneys, policyholders, and other involved parties. Provides guidance, coaching, and direction to more junior team members of the team. Acts independently working under limited supervision.</p><p></p><p><b>
Main Duties / Responsibilities :
</b></p><ul><li>A medical claims processor validates the information on all medical claims from patients seeking payment from their insurance company.</li><li>
Claims must be thoroughly reviewed to ensure that there is no missing or incomplete information.</li><li>
In addition, a processor must keep meticulous records of claims and follow up on lapsed cases.</li><li>
Medical claims processors are expected to have an extensive knowledge of medical terminology, as well as experience using a computer.</li><li>
Recording and maintaining insurance policy and claims information in a database system.</li><li>
Determining policy coverage and calculating claim amounts.</li><li>
Processing claims payments.</li><li>
Answering queries related to Policy coverage criteria and guidelines.</li><li>
Complying with federal, state, and company regulations and policies.</li><li>
Since medical claims processors must approve or deny payment to doctors, it is vital that they know how to correctly read and assess medical documents.</li><li>
Good communication skills are necessary to converse with doctors' offices or insurance companies if there is a problem with the claim.</li><li>
Performing other clerical tasks, as required.</li></ul><p><b><br>
Requirement :
</b></p><ul><li>Medical Qualification Background will be an added advantage.</li><li>
At least 5 years of experience as a claim or in a related role.</li><li>
Knowledge of Medical Terminologies, CPT codes and ICD-9 codes.</li><li>
Working knowledge of the insurance industry and relevant federal and state regulations.</li><li>
Computer literate and proficient in MS Office.</li><li>
Excellent critical thinking and decision-making skills.</li><li>
Good administrative and organizational skills.</li><li>
Strong customer service skills.</li><li>
Ability to work under pressure.</li><li>
High attention to details</li></ul><p></p><p><b>
About The Cigna Group
</b></p><p></p>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p></p><p><i>
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><p></p><p><i>
If</i><i> you require reasonable accommodation in completing the online application process, please email: </i><i>SeeYourselfEMEA@cigna.com</i><i> for support. Do not email </i><i>SeeYourselfEMEA@cigna.com</i><i> for an update on your application or to provide your resume as you will not receive a response.</i></p></div>

Claims Lead Analyst

InnovationTeam

<div><p><b>Job Title:</b> Senior Business Analyst</p><p></p><p><b><br>
Key Responsibilities</b></p><ul>
<li>Collaborate with stakeholders to gather and analyze business requirements.</li>
<li>Translate business needs into clear, structured system and functional specifications.</li>
<li>Prepare comprehensive requirements documentation (BRD, BRS, SRS), including use cases, user stories, data models, and process flows.</li>
<li>Facilitate effective communication between business and technical teams throughout the software development lifecycle.</li>
<li>Ensure requirements are accurately captured, validated, and traceable through development and testing.</li>
<li>Assist QA and development teams by clarifying requirements and resolving ambiguities during implementation.</li>
<li>Lead or participate in requirement review sessions and walkthroughs.</li></ul><p><br>
</p><p><b>Required Qualifications</b></p><ul>
<li>Bachelor&rsquo;s degree in Computer Science or a related field.</li>
<li>5+ years of experience as a Business Analyst or System Analyst.</li>
<li>Strong knowledge of business analysis methodologies including elicitation, stakeholder management, and documentation.</li>
<li>Proven experience gathering requirements and translating them into functional and technical specifications.</li>
<li>Experience designing solutions for mobile applicationsis a must.</li>
<li>Demonstrated ability to write BRD, BRS, and SRS documents with supporting artifacts (use cases, data models and ERDs, process flows, integration mappings).</li>
<li>Strong skills in process modeling (e.g., BPMN, flowcharts, state diagrams).</li>
<li>Proficiency with business analysis tools and platforms (e.g., Azure DevOps, Jira, Confluence, Microsoft Visio).</li>
<li>Good understanding of the SDLC and Agile/Scrum methodology.</li>
<li>Solid knowledge of SQL and relational databases.</li>
<li>Familiarity with BI tools such as Power BI or Tableau for data-driven insights.</li>
<li>Strong analytical and problem-solving skills with a focus on proposing effective solutions.</li>
<li>Excellent communication and collaboration skills across development, QA, and business teams.</li>
<li>Detail-oriented with the ability to meet tight deadlines in a fast-paced environment.</li>
<li>Fluent in Arabic and English.</li>
<li>Must be able to join immediately.</li></ul></div><p></p>

Senior Business Analyst

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