lead trainer

Skillzone Institute LLC

Job Title: Lead AI &amp; Automation Engineer (Corporate Trainer)Location: Dubai, UAE (Mainland / On-site)Reporting to: Managing Director / CEO1. Core MissionTo develop and deliver industry-leading training programs that go beyond theory. You will teach students and corporate clients how to &quot;AI-fy&quot; every aspect of their business&mdash;from coding and data analysis to automated customer journeys&mdash;ensuring they save at least 40% of their operational time through technology.2. Technical Knowledge &amp; &quot;Must-Know&quot; ProgrammingThe candidate must be proficient in the following languages and frameworks to lead your &quot;Technical Skills&quot; permit category:<ul><li>Primary Language: Python (Expert level). Must be able to teach libraries like Pandas, NumPy, Scikit-learn, and PyTorch for data automation.</li><li>Web &amp; Automation: JavaScript/TypeScript. Essential for teaching web scraping and building custom automation scripts.</li><li>Database: SQL. To teach how AI interacts with large-scale business databases.</li><li>Low-Code/No-Code: Expert mastery of Zapier, Make.com, and Interakt/WhatsApp API (crucial for your current institute operations).</li></ul>3. &quot;AI in Everything&quot; Usage RequirementsWe are looking for a trainer who uses AI as their &quot;co-pilot&quot; in every task. They must be able to teach:<ul><li>AI for Coding: Using GitHub Copilot or Cursor to refactor and debug code 5x faster.</li><li>AI for Operations: Automating lead follow-ups, invoice generation (QuickBooks/Odoo integration), and CRM updates.</li><li>AI for Content: Advanced Prompt Engineering for high-quality marketing assets and video beat-syncing.</li><li>AI for Analytics: Using LLMs to analyze financial reports and predict business trends.</li></ul>4. Key Responsibilities<ul><li>Syllabus Engineering: Create a 12-week &quot;AI Business Transformation&quot; course for KHDA approval.</li><li>Practical Labs: Set up a &quot;Digital Automation Lab&quot; where students build live bots during class.</li><li>Corporate Consulting: Assist the MD in selling customized AI workshops to Dubai-based SMEs.</li><li>Compliance: Ensure all curriculum aligns with the Dubai Economic Agenda (D33) and the UAE AI Strategy 2031.</li></ul>5. Candidate Requirements (The &quot;KHDA Filter&quot;)<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s in Computer Science or Software Engineering (Must be MOFA Attested).</li><li>Teaching Portfolio: Proven track record of training groups of 20+ professionals.</li><li>UAE Context: Familiarity with the Dubai regulatory landscape and local business culture.</li><li>The &quot;Demo&quot; Challenge: Candidates will be required to build a working automation bot in 30 minutes during the final interview.</li></ul>Job Types: Full-time, Part-time, Contract, Permanent, Temporary Contract length: 12 monthsPay: AED2,500.00 - AED5,500.00 per monthExpected hours: 48 per weekApplication Question(s):<ul><li>Salary Expectation?</li><li>How Soon Can You Join?</li></ul>Work Location: In person

AI lead & automation Trainer

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>05/05/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Work Experience
<div>&bull; 15+ years of progressive experience in defensive driving training, assessment, or standards body work.
</div></div><div>Job Opening Status
<div>Open
</div></div><div>Industry
<div>Manufacturing
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div>The Subject Matter Expert (SME) is the senior technical authority on this contract. You will be the most credible voice on defensive driving and safe journey management inside company , and one of the most senior technical voices in Oman&rsquo;s road-safety ecosystem. You will lead our team of auditors, personally evaluate trainers and assessors in the field, sign off every audit report before it reaches OPAL, and represent company at executive level.<h1 class="jobSectionHeader"> 
Role Focus:</h1> 
Be the technical authority on DD and SJM standards 
Advise OPAL on every aspect of the OPAL Defensive Driving Training &amp; Assessment Standard (DDTAS), the OPAL Road Safety Standard (including Section 6 on Journey Management), and the OPAL STAR standards for centre recognition, course approval, and assessment. Track international best practice and propose updates so Oman&rsquo;s standards stay world-class. Lead any standard revision and update operational procedures within 10 working days. 
Lead the audit programme 
Plan and personally lead the annual evaluations and re-evaluations of approved DDTPs, DDACs, and SJMTPs. Conduct trainer and assessor evaluations across the full range: knowledge interview, certificate verification, classroom observation, in-vehicle observation, and feedback skills. Approve every audit report before it is issued. 
Report and represent at executive level 
Lead the weekly, monthly, and quarterly reports to OPAL. Attend operational, contract, and executive meetings as Company's senior technical voice. Make sure every report carries clear authorship and is supported by audit evidence. 
Develop people and build national capability 
Run the structured CPD programme for trainers, assessors, and programme managers across the country. Mentor your audit team. Identify and develop a successor inside Company. Help OPAL build a national DD trainer certification standard and develop relationships with Omani universities and colleges. 
Modernise the training ecosystem 
Lead the annual review of training materials. Bring in interactive, scenario-based, and simulation-based methods. Help DDTPs integrate IVMS and DFMS data into their content. 
Own the operations manual and quality system 
Build and maintain the DDSB operations manual, SOPs, audit checklists, and inspection instruments. Update them within 10 working days of any standard revision. Contribute to the Safety Culture digital audit platform. 
Protect the integrity of the function 
Maintain absolute independence. Comply with the contractual conflict-of-interest restrictions covering Company subsidiaries and affiliated entities, both during and after the contract. Show no bias to any provider.<div></div><h3 class="jobSectionHeader"> 
Requirements</h3><h2 class="jobSectionHeader">
Experience</h2><ul><li> 
 15+ years of progressive experience in defensive driving training, assessment, or standards body work.</li><li> 
 5+ years in a defensive driving standards body, oversight, or evaluation role (OPAL or equivalent regulatory framework strongly preferred).</li><li> 
 Demonstrable record of leading evaluations of DD training providers, assessment centres, and trainer / assessor competency.</li><li> 
 Hands-on familiarity with OPAL standards (DDTAS, OPAL Road Safety Standard, STAR Centre Recognition, STAR Course Approval).</li><li> 
 Working experience with Safe Journey Management &mdash; JMS audit, journey-plan review, IVMS monitoring, night-driving authorisation.</li><li> 
 Audit and quality-assurance track record, including managing non-conformances and writing evidence-based reports.</li><li> 
 Reporting experience at executive level (weekly, monthly, quarterly cycles).</li></ul><h2 class="jobSectionHeader"> 
Certifications</h2><ul><li> 
 RoSPA International Master Trainer (or equivalent recognised international DD trainer accreditation).</li><li> 
 RoSPA Diploma in Driving and Coaching (Gold Grade preferred).</li><li> 
 OPAL Certified DD Trainer and Manager.</li><li> 
 Royal Oman Police (ROP) Approved Driving Instructor.</li><li> 
 Safe Journey Management (SJM) certification.</li><li> 
 Valid OPAL Defensive Driving Permit (Light Vehicle and Heavy Vehicle).</li><li> 
 ISO 9001 Internal Auditor (or equivalent quality-auditing certification).</li></ul><h2 class="jobSectionHeader"> 
Education</h2><ul><li> 
 Recognised qualification in driver training, road safety, transport management, occupational health &amp; safety, or a related field. Degree level or equivalent professional certification preferred.</li></ul><h2 class="jobSectionHeader"> 
Languages</h2><ul><li> 
 Arabic &mdash; native or fluent (essential).</li><li> 
 English &mdash; fluent (essential).</li></ul><h2 class="jobSectionHeader"> 
Driving licence</h2><ul><li> 
 Valid Omani licence &mdash; Light Vehicle minimum, Heavy Vehicle preferred.</li></ul><h1 class="jobSectionHeader"> 
Preferred Previous Experience</h1><ul><li> 
 Prior service as an OPAL SME under any DDSB contract.</li><li> 
 Experience with Oman&rsquo;s major operators (PDO, OXY, Petrofac and others) on DD requirements.</li><li> 
 Experience designing CPD programmes and training trainers, assessors, and managers.</li><li> 
 Hands-on experience with SafetyCulture, iAuditor, or similar digital audit platforms.</li><li> 
 Experience contributing to national-level training standards or accreditation frameworks.</li><li> 
 Academic relationships with universities or colleges on curriculum and trainer pathways.</li><li> 
 Behavioural Based Fleet Risk Management &mdash; Cranfield University or equivalent.</li><li> 
 NSC America Driver Training Course or equivalent.</li><li> 
 Diamond Advanced Motorist or equivalent advanced driving qualification.</li><li> 
 EAL Level 3 Assessor; ISO 9001:2015 or 45001 Lead Auditor; IOSH Managing Safely or NEBOSH IGC.</li></ul></div><div></div>

Defensive Driving Subject Matter Expert (SME)

Milsoft Utility Solutions, inc.

<div>OMS / FIELDSYTE / IVR TRAINER 
Department : Training

Reports to : Training Team Lead/VP of Customer Service and Support

Location : Remote/In office

Classification : Salary/Exempt/Full-time 
JOB SUMMARY 
The Product Trainer is responsible for all onsite and/or virtual training associated with Milsoft&rsquo;s product lines. Knowledge of and the ability to train on other Milsoft applications are also required. This position will require extensive travel. 


ESSENTIAL FUNCTIONS<div> 
<ul><li>
Plans and delivers training courses on-site, regionally, and via webinar as necessary and at the direction of the Training Team Lead</li></ul>
<ul><li>Assesses relevant training needs for customers, in consultation with the Training Team Lead and other departmental heads, including necessary assessment methods and measurement systems</li></ul>
<ul><li>In conjunction with the Training Team Lead, the Product Trainer will create a functional curriculum and will schedule trainings</li></ul>
<ul><li>Assists appropriate company staff with the organization and scheduling of training venues, logistics, transportation, and accommodations in order to achieve efficient training attendance and delivery, including equipment and materials</li></ul>
<ul><li>Ensures that all training activities and materials are relevant and current</li></ul>
<ul><li>Develops and maintains self-knowledge in the relevant field at all times</li></ul>
<ul><li>MUST be available to travel extensively</li></ul>
<ul><li>Maintains regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures</li></ul>
<ul><li>Upholds, safeguards, and promotes Milsoft&rsquo;s values and philosophy relating particularly to ethics, integrity, and corporate responsibility</li></ul>
<ul><li>Any other duties that may be necessary or assigned from time to time; such duties do not normally change the level of the job</li></ul></div> 


QUALIFICATIONS<div> 
<ul><li>
Excellent presentation, interpersonal, team, and communication skills are vital</li></ul>
<ul><li>Must be proficient in understanding Milsoft&rsquo;s software applications and deployment requirements, and must demonstrate a high capability to communicate that knowledge to others</li></ul>
<ul><li>Proficient in Google Suite and MS Office products</li></ul>
<ul><li>Bachelor&rsquo;s degree preferred with a minimum of three years in roles associated with training, curriculum development, product deployment, and/or relating to the technical field(s)</li></ul>
<ul><li>Exceptional dedication to detail with high emphasis on goal achievement</li></ul></div></div>

Outage Management System (OMS) / FieldSyte / Interactive Voice Response (IVR) Trainer

Panorama Orthopedics & Spine Center

<div>Description: 
Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Panorama Orthopedics &amp; Spine Center, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.
Why UMP? 
UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission&mdash;delivering high-quality spine care in a thriving clinical environment.
About Panorama Orthopedics &amp; Spine Center 
Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients&rsquo; quality of life. As part of this team, you&rsquo;ll work alongside top spine specialists in a supportive and forward-thinking practice.
Help us bring exceptional orthopedic care to the communities of Denver&mdash;where your expertise can truly make a difference.
Benefits:<ul><li>
Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount</li><li>
Dental &amp; Vision Insurance</li><li>
401(k) with Annual Employer Contributions</li><li>
Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&amp;D, legal assistance, and more</li><li>
Employee Assistance Program (EAP): Employer-paid support for life&rsquo;s challenges</li><li>
Generous Paid Time Off:
<ul><li>Up to 4 weeks of PTO starting out. (Increases with tenure)</li>
<li>7 paid holidays + 2 floating holidays</li>
</ul></li></ul>The Patient Appointment Scheduling Lead provides day-to-day operational support for a fully remote orthopedic call center by serving as a subject matter expert, resource, and point of escalation for call center staff. This role monitors and interprets performance dashboards across all call center departments, supports supervisory staff, and helps drive continuous improvement in service quality, efficiency, and the overall patient experience. The Lead also serves as a trainer and partners closely with another trainer to support new-hire onboarding, ongoing staff education, and consistent workflow execution. To ensure operational continuity and effective staff support, this position requires comprehensive cross-training across all call center departments.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
STAFF SUPPORT &amp; GUIDANCE<ul><li>
Answer and assist with patient calls in queue.</li><li>
Serve as a primary resource for call center staff by answering questions related to scheduling protocols, workflows, systems, and provider preferences.</li><li>
Provide real-time support to staff during daily operations to ensure accurate and timely patient scheduling.</li><li>
Assist with issue resolution and escalate concerns to supervisory staff as appropriate.</li><li>
Reinforce training standards and provide in-the-moment education to support accuracy, consistency, and adherence to workflows.</li><li>
Provide and serve as a trainer for new hire onboarding, ongoing staff education, and consistent workflow execution.</li><li>
Provide coverage, guidance, and subject matter expertise across all call center functions as needed.</li></ul>
PERFORMANCE OVERSIGHT &amp; REPORTING<ul><li>
Monitor and oversee dashboards and performance metrics for all call center departments.</li><li>
Identify trends, risks, and opportunities for improvement related to call volume, service levels, and scheduling accuracy.</li><li>
Prepare and share performance insights with supervisory and leadership teams.</li></ul>
LEADERSHIP, TRAINING &amp; COLLABORATION<ul><li>
Support supervisory staff with daily operations, staffing needs, and performance management.</li><li>
Provide feedback, coaching insights, and recommendations to support employee development and process improvement.</li><li>
Serve as a functional trainer, working collectively with another trainer to ensure smooth onboarding, cross-training, and ongoing education.</li><li>
Partners with training and quality teams to ensure workflows, updates, and best practices are consistently communicated, understood, and applied.</li></ul>
CONTINUOUS IMPROVEMENT<ul><li>
Assist with implementation of new processes, tools, and system updates.</li><li>
Promote consistency and standardization across call center departments.</li><li>
Support quality initiatives and help ensure compliance with organizational policies, procedures, and standards.</li><li>
Identify training gaps and recommend enhancements to support overall operational success.</li></ul> 
Requirements:

EDUCATION, CERTIFICATION/LICENSURE AND EXPERIENCE<ul><li>
High school diploma or equivalent required.</li><li>
Strong knowledge of orthopedic scheduling workflows and provider preferences.</li><li>
Ability and willingness to be cross-trained and functionally proficient in all call center departments, including general call queue, radiology scheduling, referrals, worker&rsquo;s compensation, and switchboard operations.</li><li>
Excellent communication, problem-solving, and organizational skills.</li></ul>
PREFERRED<ul><li>
Prior experience (3yrs min.) in healthcare call center or patient access experience.</li><li>
Experience interpreting call center metrics and dashboards</li><li>
Previous leadership, lead, supervisory, or training experience.</li><li>
Experience working in a remote call center environment.</li><li>
Familiarity with quality assurance and performance improvement initiatives.</li><li>
Experience with EHR and call center reporting systems.</li></ul>
SKILLS/ABILITIES<ul><li>
Ability to support and guide staff in a fast-paced, remote environment.</li><li>
Comfort and confidence facilitate training and knowledge-sharing.</li><li>
Functional versatility across multiple call center departments and workflows</li><li>
Strong analytical skills with the ability to interpret and explain performance data.</li><li>
Collaborative leadership style with the ability to influence without direct authority.</li><li>
High attention to detail and commitment to patient-centered service</li><li>
Comfortably providing constructive feedback and recommendations</li></ul>
Pay Information: $19.00-$22.00/hour, depending on experience.
We are currently accepting applications through March 19, 2026.
Panorama Orthopedics &amp; Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.</div>

Patient Appointment Scheduling Lead

Woodridge Academy

Job Overview We are seeking a passionate and dedicated Lead Teacher to inspire and guide young learners in a dynamic educational environment. As a Lead Teacher, you will play a pivotal role in creating engaging, inclusive, and developmentally appropriate learning experiences for children. Your leadership will foster a nurturing classroom atmosphere that promotes curiosity, independence, and social-emotional growth. This position offers an exciting opportunity to make a meaningful impact on children's lives while collaborating with a team of committed educators.Responsibilities<ul><li>Develop and implement comprehensive lesson plans aligned with curriculum standards, incorporating diverse teaching strategies to meet individual student needs. </li><li>Lead classroom activities that promote literacy, math skills, speech therapy techniques, and early childhood development principles. </li><li>Manage classroom behavior through effective behavioral therapy techniques and positive behavior management strategies. </li><li>Assess student progress regularly using standardized testing, IEP (Individualized Education Program) goals, and formative assessments to tailor instruction accordingly. </li><li>Collaborate with specialists such as speech therapists, behavioral health professionals, and other educators to support students with disabilities or developmental delays. </li><li>Maintain detailed records of student development, IEPs, and behavioral reports while ensuring compliance with educational policies and regulations. </li><li>Mentor and support assistant teachers or teaching aides to foster a collaborative team environment focused on continuous improvement.</li></ul>Skills<ul><li>Proven experience in classroom management within early childhood education or special education settings. </li><li>Strong knowledge of childhood development, literacy education, math instruction, and curriculum development. </li><li>Expertise in working with children with autism, developmental disabilities, or those requiring early intervention services. </li><li>Excellent communication skills to effectively engage with students, parents, colleagues, and specialists. </li><li>Ability to design engaging lesson plans that incorporate Montessori or preschool methodologies when applicable. </li><li>Familiarity with IEP processes, behavioral health strategies, and behavioral therapy techniques. </li><li>Demonstrated proficiency in tutoring, mentoring, and providing individualized support for students with diverse needs. Join us as a Lead Teacher and be part of an inspiring team dedicated to nurturing the potential of every child through innovative teaching practices and compassionate care!</li></ul>Pay: $15.00 - $17.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Work Location: In person

Lead Teacher

IntouchCX

<div>
 
 About IntouchCX
 
 
 
 IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
 
 
 About The Job
 
 
 
 Are you looking for an exciting new challenge? IntouchCX is looking for you!
 
 
 As one of the world&rsquo;s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 
 
 We&rsquo;re hiring a Training Lead to oversee training initiatives by providing support and supervision to our Training Facilitators and Training Support staff. Our ideal candidate is a leader with a drive to create training policies, manuals and other educational media to support our learning and development initiatives.
 
 
 As Training Lead, You Will&hellip;
 
 
 <ul>
 <li>
 Promote an inclusive learning environment with a focus on employee engagement and retention
 </li>
 <li>
 Manage the client-partner relationship as the point of contact for the Training team
 </li>
 <li>
 Provide coaching and development based on performance evaluations to direct reports
 </li>
 <li>
 Analyze trainee performance and trends
 </li>
 <li>
 Participate in client-partner meetings
 </li>
 <li>
 Be responsible for various tasks such as business reviews, reporting obligations and project management
 </li>
 <li>
 Demonstrate an understanding of HR and local labor regulations
 </li>
 <li>
 Implement comprehensive professional development plans and training programs
 </li>
 <li>
 Provide direction for new training and professional development initiatives
 </li>
 <li>
 Uphold existing best practices of the training department, while developing and communicating new procedures
 </li>
 <li>
 Read, audit and parse technical information for action and analysis
 
 
 </li>
 </ul>
 As Training Lead, You Have&hellip;
 
 
 <ul>
 <li>
 High School diploma or equivalent (required)
 </li>
 <li>
 Degree (or equivalent) in Human Resources, Instructional Design, Teaching or Organizational Development (preferred)
 </li>
 <li>
 Minimum of 3+ years working in a learning and development environment
 </li>
 <li>
 Curriculum development and/or graphical &amp; informational design experience
 </li>
 <li>
 Instructional design experience including production and management of e-learning content
 </li>
 <li>
 Experience developing and managing training programs and measuring their impact / ROI
 </li>
 <li>
 Experience in contact center management and training (preferred)
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Conflict resolution and problem solving skills
 </li>
 <li>
 Proficiency with G Suite and Microsoft Office applications
 </li>
 <li>
 Ability to learn and adapt to new systems (as required by the role)
 </li>
 <li>
 A resilient attitude and demonstrated adaptability
 </li>
 <li>
 A deep passion for collaboration and learning
 </li>
 <li>
 The ability to work both independently and in team settings within a fast-paced, entrepreneurial environment
 </li>
 <li>
 Proven experience in bringing a successful and innovative approach to learning
 </li>
 <li>
 Engaging communication and facilitator skills
 </li>
 <li>
 A strong business acumen and ability to make principled judgment calls
 </li>
 <li>
 The ability to work with advanced training tools and technology (CRMs, LMS)
 </li>
 <li>
 A proven track record in leadership development and performance management
 </li>
 <li>
 A background in client relationship management and front-line supervisor development
 </li>
 <li>
 Availability to work graveyard, weekends and/or holidays
 </li>
 <li>
 A willingness to work overtime as determined by business needs
 </li>
 <li>
 The ability to travel internationally as needed
 </li>
 </ul>
</div>

Training Lead

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 Are you looking for an exciting new challenge? IntouchCX is looking for you!
 As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.
 We’re hiring a Training Lead to oversee training initiatives by providing support and supervision to our Training Facilitators and Training Support staff. Our ideal candidate is a leader with a drive to create training policies, manuals and other educational media to support our learning and development initiatives.
 
As Training Lead, You Will…
 <ul>
<li>Promote an inclusive learning environment with a focus on employee engagement and retention</li>
<li>Manage the client-partner relationship as the point of contact for the Training team</li>
<li>Provide coaching and development based on performance evaluations to direct reports</li>
<li>Analyze trainee performance and trends</li>
<li>Participate in client-partner meetings</li>
<li>Be responsible for various tasks such as business reviews, reporting obligations and project management</li>
<li>Demonstrate an understanding of HR and local labor regulations</li>
<li>Implement comprehensive professional development plans and training programs</li>
<li>Provide direction for new training and professional development initiatives</li>
<li>Uphold existing best practices of the training department, while developing and communicating new procedures</li>
<li>Read, audit and parse technical information for action and analysis</li>
</ul>
As Training Lead, You Have…
 <ul>
<li>High School diploma or equivalent (required)</li>
<li>Degree (or equivalent) in Human Resources, Instructional Design, Teaching or Organizational Development (preferred)</li>
<li>Minimum of 3+ years working in a learning and development environment</li>
<li>Curriculum development and/or graphical & informational design experience</li>
<li>Instructional design experience including production and management of e-learning content</li>
<li>Experience developing and managing training programs and measuring their impact / ROI</li>
<li>Experience in contact center management and training (preferred)</li>
<li>Excellent written and verbal communication skills</li>
<li>Conflict resolution and problem solving skills</li>
<li>Proficiency with G Suite and Microsoft Office applications</li>
<li>Ability to learn and adapt to new systems (as required by the role)</li>
<li>A resilient attitude and demonstrated adaptability</li>
<li>A deep passion for collaboration and learning</li>
<li>The ability to work both independently and in team settings within a fast-paced, entrepreneurial environment</li>
<li>Proven experience in bringing a successful and innovative approach to learning</li>
<li>Engaging communication and facilitator skills</li>
<li>A strong business acumen and ability to make principled judgment calls</li>
<li>The ability to work with advanced training tools and technology (CRMs, LMS)</li>
<li>A proven track record in leadership development and performance management</li>
<li>A background in client relationship management and front-line supervisor development</li>
<li>Availability to work graveyard, weekends and/or holidays</li>
<li>A willingness to work overtime as determined by business needs</li>
<li>The ability to travel internationally as needed</li>
</ul>

Search 10000+ Lead trainer jobs near you this May. New roles added regularly across leading industries. Apply today.

10000 lead trainer jobs Near Me

AI lead & automation Trainer

Defensive Driving Subject Matter Expert (SME)

Outage Management System (OMS) / FieldSyte / Interactive Voice Response (IVR) Trainer

Patient Appointment Scheduling Lead

Lead Teacher

Training Lead

Training Lead