lean six sigma specialist

Chemplast Sanmar Limited

<div>
 
 Dear Candidate,
 
 
 
 
 
 Greetings from Sanmar Group!
 
 
 
 
 
 We have an opportunity for Operation Excellence for our chemical plant located in Berigai, Hosur.
 
 
 
 
 
 Location : Berigai
 
 
 
 
 
 Experience : 8 &ndash; 15 years
 
 
 
 
 
 
 JOB SUMMARY:
 
 
 
 To lead and institutionalize continuous improvement across the organization by deploying Lean, Six Sigma, and other operational excellence methodologies. This role focuses on improving efficiency, quality, safety, and cost competitiveness through loss identification, loss eradication and loss prevention in a structured way with the involvement of all the stakeholders.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS:
 
 
 
 
 Operational Excellence:
 
 
 <ul>
 <li>
 Develop and deploy the Operational Excellence roadmap aligned with business and plant strategies.
 </li>
 <li>
 Establish KPIs and dashboards to track performance, monitor project outcomes, and highlight areas for further improvement.
 </li>
 <li>
 Drive Loss Identification, Eradication, and Prevention across all operational areas by conducting structured assessments and implementing sustainable solutions.
 </li>
 <li>
 Analyze and categorize operational losses (productivity, quality, material, time, energy, process, people-related) using tools like Loss Tree, Pareto, and RCA.
 </li>
 <li>
 Lead cross-functional projects to address chronic issues and deliver measurable results in cost, quality, delivery, and safety.
 </li>
 <li>
 Collaborate with leadership and functional teams to prioritize improvement areas and enable strategic initiatives.
 </li>
 <li>
 Facilitate kaizen events, improvement projects, value stream mapping (VSM), and 5S to eliminate waste and optimize processes.
 </li>
 <li>
 Build a culture of continuous improvement by coaching employees and managers, and delivering training on Lean, TPM, and problem-solving approaches.
 </li>
 <li>
 Support digitalization, automation, and data-driven decision-making initiatives to improve operational visibility and responsiveness.
 </li>
 <li>
 Ensure sustainability of improvements through standardization, documentation, audits, and change management practices.
 </li>
 </ul>
 
 
 
 
 
 OCCUPATIONAL HEALTH AND SAFETY
 
 :
 
 <ul>
 <li>
 Know the work safe safety requirements that apply to the work and ensure that are followed.
 </li>
 <li>
 Aware of all known or reasonably foreseeable health and safety hazards where they work
 </li>
 <li>
 Adhere to OH&amp;S Compliances and implement the correctives action at work place.
 </li>
 <li>
 Consult and cooperate with the Occupational Health and Safety Committee members, and cooperate with others carrying out occupational health and safety duties.
 </li>
 <li>
 Follow policy and objective at work place.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Proficient in Lean, Six Sigma (added advantage), TPM, 5S, and process improvement tools.
 </li>
 <li>
 Working knowledge of loss analysis frameworks, root cause analysis (RCA), and failure mode &amp; effects analysis (FMEA).
 </li>
 <li>
 Excellent facilitation, coaching, and stakeholder engagement abilities.
 </li>
 <li>
 Digital mindset with experience using tools like Power BI, Excel, Visio, Minitab, or equivalent.
 </li>
 <li>
 Ability to lead change, influence cross-functional teams, and deliver under pressure.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Chemical Engineering, Operations, or Business (Master&rsquo;s preferred).
 </li>
 <li>
 Minimum 8 to 15 years of experience in operational excellence, manufacturing, or supply chain roles.
 </li>
 <li>
 Proven track record in driving cost savings, efficiency improvements, and waste elimination initiatives.
 </li>
 <li>
 Certified Lean Six Sigma Green or Black Belt (added advantage).
 </li>
 </ul>
 
 
 
 
 
 Accountability
 
 
 <ul>
 <li>
 % reduction in identified losses (material, time, quality, energy, etc.).
 </li>
 <li>
 Number and impact of completed improvement projects (cost savings, productivity gains).
 </li>
 <li>
 5S audit scores
 </li>
 <li>
 Suggestions / Kaizens implemented.
 </li>
 <li>
 Operational Excellence maturity level improvements across departments.
 </li>
 <li>
 Number of employees trained or certified in Continuous Improvement tools.
 </li>
 </ul>
 
 
 
 
 If you are interested kindly send your updated resume to pt8@sanmargroup.com
 
</div>

Business Excellence

FrieslandCampina

<div><div><div><div><div><div>The Continuous Improvement Specialist &ndash; Utilities will lead improvement initiatives across steam, power, refrigeration, compressed air, and water systems. The role focuses on analyzing utility performance, identifying efficiency gaps, executing lean/energy improvement projects, and ensuring stable, reliable, and cost‑effective operations.</div> 
</div><div></div><div><div>
</div></div></div></div></div><div><div><div><div><div>What we ask
<div>Education
Bachelor&rsquo;s degree in Mechanical, Electrical, Chemical, or Industrial Engineering
Experience
2&ndash;5 years experience in utilities or process industry
Skills<ul><li>Strong analytical and problem‑solving skills</li><li>Ability to lead continuous improvement, Kaizen, or Six Sigma projects</li><li>Knowledge of boilers, chillers, compressors, water treatment, and energy systems</li><li>Experience analyzing SCADA/EMS/PI data</li><li>Strong communication and cross‑functional collaboration skills</li></ul>
</div></div><div>What we offer
<div>At FrieslandCampina, you'll immerse yourself in a unique, globally connected culture, where collaboration with colleagues across all our businesses is part of daily life. Alongside a competitive salary and comprehensive benefits package, we&rsquo;re dedicated to your ongoing development, offering abundant opportunities for hands-on learning. Our informal, friendly environment fosters teamwork with passionate professionals who share your drive for excellence. At FrieslandCampina, we empower you with the autonomy and confidence to make a meaningful impact &mdash; helping to nourish the world while advancing your career.
</div></div></div></div></div></div><div><div><div><div><div>Vacancy description</div>
</div><div><div><div>We are seeking a proactive Continuous Improvement Specialist specializing in utility operations. The selected candidate will evaluate system performance, conduct energy and efficiency studies, lead improvement initiatives, and collaborate with engineering and production teams to ensure optimized steam, refrigeration, power, and compressed air systems. The role requires strong data-driven thinking, hands-on problem solving, and the ability to drive sustainable improvements.</div>
</div></div></div></div></div><div><div><div><div><div>Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.</div></div></div></div></div></div>

Continuous Improvement Specialist

Intuit

<div>Category Customer Success, Customer Experience
Location San Diego, California; Atlanta, Georgia; Mountain View, California
Job ID 19754</div>
 <div><div>Company Overview
<div>Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
</div></div><div>Job Overview
We have an immediate opportunity for LEAN Business Partner in San Diego, CA or Southern California.
You will join the LEAN Transformation and Continuous Improvement team, which leads the way in establishing a culture and mindset of process excellence. You will also be responsible for implementing process re-engineering and optimization initiatives using LEAN and Continuous Improvement methodologies, concepts, and principles.
In this role, you will collaborate with Intuit internal stakeholders to strategize, create, and execute the complete LEAN methodology, along with change management and optimization initiatives for essential global processes across Intuit Sales &amp; Partner Operations. Your responsibilities will include implementing the Intuit Lean Management System standard practices, simplifying processes, conducting daily improvements, workshops (VSM &amp; Kaizen), and overseeing end-to-end process optimization projects. 
Responsibilities<ul><li>
Lead Gembas, implement standards workshops, streamline flows, and implement Rapid Improvement Events for Intuit value streams</li><li>
Coach teams to increase Lean maturity (Daily Management, Problem Solving)
</li><li>Facilitate Value Stream Mapping workshops, documenting outcomes to facilitate process improvement initiatives</li><li>
Deliver more complex re-engineering and simplification/standardization/optimization of identified global cross-functional processes as directed</li><li>
Participate in the development of Continuous Improvement Transformation Community and Culture through active involvement in a variety of workshops, forums and training sessions related to LEAN and other Process Excellence concepts and practices</li><li>
Implement Change Management related to LEAN implementations</li></ul> 
Qualifications<ul><li>
Certified Lean Six Sigma Green (LSSGB) or Black Belt (LSSBB) from a reputed company</li><li>
Bachelor&rsquo;s degree in Engineering / Business Operations / Finance / Management</li><li>
Extensive track record implementing Lean Management Systems (Daily Management, Problem Solving, Coaching, Gemba practice, Standard Work, Leader Standard Work)
</li><li>Strong experience with Suppliers / Partners development global programs.</li><li>
The breadth of knowledge of complex Lean and Six Sigma tools, methodology and statistical analysis</li><li>
Knowledge and understanding of the high technology/software industry business models and core processes</li><li>
Ideally a Change Management certified professional &ndash; Prosci - ADKAR, Kotter, etc.</li></ul>
The experience you need to excel in the role:<ul><li>
7 to 10 years of professional experience driving large, cross-functional LEAN and continuous improvement initiatives with demonstrable business results</li><li>
Working on large, global process re-engineering initiatives in large, complex global organizations, mainly focused on product management and learning development initiatives.</li><li>
Improving Value Propositions and Revenue Growth via LEAN Implementations</li><li>
Strong facilitation skills in managing senior stakeholder relationships, partnerships, interactions, and workshops.</li><li>
Directing work efforts in a matrixed environment to achieve objectives effectively and efficiently</li><li>
Understanding and facilitating change in a challenging and dynamic environment &ndash; handling challenges from senior stakeholders, pushback from business-as-usual teams and a lack of understanding/appreciation of the benefits of LEAN</li></ul> 
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit&reg;: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Bay Area California $ 192,500- 260,000
Southern California $ 185,000- 250,000</div></div>

Principal Customer Experience Professional

Pfizer

<div>
 
 Use Your Power for Purpose
 
 
 
 At Pfizer, our mission is to cultivate a best-in-class culture of continuous improvement and project management, empowering colleagues and streamlining effective processes. Your contributions help foster an environment where breakthroughs are not just possible but inevitable, ensuring that our work consistently meets the highest standards of excellence and impact.
 
 
 
 What You Will Achieve
 
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Collaborate with the continuous improvement team to enhance and monitor operational excellence.
 </li>
 <li>
 Partner with engineers to learn and implement techniques for improving packaging equipment reliability and efficiency.
 </li>
 <li>
 Propose and implement improvements in site process technology focusing on quality, cost, and capacity optimization.
 </li>
 <li>
 Lead, support, and coach data analysis using appropriate Operational Excellence (OpEx) tools including Six Sigma, Lean, and/or Innovation.
 </li>
 <li>
 Conduct shared investigations with technical, compliance, and operations process team members.
 </li>
 <li>
 Integrate Good Manufacturing Practices (GxP) and regulatory compliance into all project scopes, designs, and construction work.
 </li>
 <li>
 Identify, analyze, prioritize, and execute business solutions, performing root cause analysis to eliminate repeat issues.
 </li>
 <li>
 Support Quality and Safety investigations by coaching on Six Sigma methodologies and conducting safety inspections.
 
 
 </li>
 </ul>
 
 Here Is What You Need (Minimum Requirements)
 
 
 
 <ul>
 <li>
 High school diploma (or equivalent) with 8+ years of experience or associate&rsquo;s degree with 6+ years of experience or BA/BS with 2+ years of experience or MBA/MS with any years of relevant experience
 </li>
 <li>
 Solid understanding of Process Monitoring systems, including knowledge of PLC/computer systems
 </li>
 <li>
 Ability to work effectively with site colleagues through the change process
 </li>
 <li>
 Strong verbal and written English communication capabilities
 </li>
 <li>
 Functional knowledge of Microsoft SharePoint and Office applications, particularly Excel
 </li>
 <li>
 Ability to organize data and plan for the future
 </li>
 <li>
 Experience in fostering a Continuous Improvement Culture
 </li>
 <li>
 Experience Performing Method 1s
 </li>
 <li>
 Experience in Lean (5S, VSM, TPM, SMED, etc)
 
 
 </li>
 </ul>
 
 Bonus Points If You Have (Preferred Requirements)
 
 
 
 <ul>
 <li>
 Relevant pharmaceutical experience
 </li>
 <li>
 Demonstrated ability to effectively coach and mentor colleagues
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Ability to lead and influence cross-functional teams
 </li>
 <li>
 Lean or Six Sigma Belt Certification
 </li>
 <li>
 Ability to manage multiple projects simultaneously and meet deadlines
 
 
 </li>
 </ul>
 
 Physical/Mental Requirements
 
 
 
 Ability to sit, stand, or kneel for long periods of time. Perform somewhat complex mathematical calculations and analysis.
 
 
 
 Non-standard Work Schedule, Travel Or Environment Requirements
 
 
 
 Position is Mon-Fri approx 8a-5p with support on night shifts and weekends as needed to support projects, training, coaching, etc. Travel may be required but would not be regular and generally be less than 5% of the time.
 
 
 Work Location Assignment: On Premise
 
 
 
 Last Date To Apply:
 
 February 26, 2026
 
 
 The annual base salary for this position ranges from $82,700.00 to $133,900.00. In addition, this position is eligible for participation in Pfizer&rsquo;s Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life&rsquo;s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site &ndash; U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
 
 
 Relocation assistance may be available based on business needs and/or eligibility.
 
 
 
 Sunshine Act
 
 
 
 Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider&rsquo;s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
 
 
 
 EEO &amp; Employment Eligibility
 
 
 
 Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
 
 
 Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
 
 
 Continuous Imprv and Proj Mgmt
</div>

Operational Excellence Specialist

Caterpillar

<div>Career Area:
Strategy
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Driving Measurable Improvement. Shaping How Work Gets Done.
About the Role
We are seeking a Six Sigma Black Belt who thrives at the intersection of data, process excellence, and leadership. In this role, you will lead high‑impact improvement initiatives that directly influence business performance, quality, and customer satisfaction. You will serve as a change leader and technical expert, applying Lean and Six Sigma methodologies to solve complex problems, elevate organizational capability, and deliver sustainable results across manufacturing and business processes.
This role is ideal for someone who enjoys owning outcomes, mentoring others, and translating analysis into action.
What You&rsquo;ll Do:<ul><li>
Lead and manage a portfolio of Six Sigma and Lean improvement projects, delivering measurable gains in quality, cost, delivery, and efficiency</li><li>
Design and deploy Six Sigma tools, systems, and standards that embed continuous improvement into daily operations</li><li>
Apply DMAIC rigor to identify root causes, eliminate waste and variation, and sustain process improvements</li><li>
Coach and mentor Green Belts, providing technical guidance, training, and project support</li><li>
Partner with cross‑functional teams and leaders to align improvement work with business priorities</li><li>
Translate data into insight, using statistical and analytical tools to guide fact‑based decisions</li><li>
Influence change without authority, building trust and momentum across diverse stakeholder groups</li></ul>
What You Bring:
Problem Solving &ndash; Demonstrates a structured, practical approach to identifying and resolving operational and process challenges.<ul><li>
Clearly defines problems, documents options, and evaluates alternative solutions</li><li>
Considers multiple stakeholder perspectives to understand the full problem context</li><li>
Uses fact‑finding and diagnostic tools to assess data quality, risks, and trade‑offs</li><li>
Supports sound decision‑making by balancing impact, feasibility, and sustainability</li></ul>
Six Sigma Methodology &ndash; Applies Six Sigma DMAIC fundamentals to drive measurable improvements and eliminate root causes.<ul><li>
Selects meaningful metrics aligned to business priorities</li><li>
Uses core Six Sigma tools (trend analysis, Pareto charts, basic statistical methods) to assess performance</li><li>
Demonstrates the ability to investigate root causes affecting quality and customer satisfaction through fish-bone analysis</li><li>
Delivers cost‑effective improvements and monitors performance to sustain gains</li></ul>
Interpersonal Relationships &ndash; Works effectively across teams and levels to build trust, collaboration, and shared ownership of outcomes.<ul><li>
Adapts communication style to different people and situations</li><li>
Demonstrates respect for diverse perspectives and ways of working</li><li>
Demonstrates the ability to clarify roles and responsibilities to support effective teamwork</li><li>
Recognizes how interactions influence results and team dynamics</li></ul>
Analytical Thinking &ndash; Uses logical, data‑driven thinking to understand complex situations and guide decisions.<ul><li>
Frames problems clearly and assesses their significance and impact</li><li>
Compares solution options using structured analysis and visual tools</li><li>
Identifies key factors, constraints, and stakeholders influencing outcomes</li><li>
Combines data, logic, and practical judgment to reach well‑reasoned conclusions</li></ul>
Why This Role Matters
As a Six Sigma Black Belt, you won&rsquo;t just improve processes you&rsquo;ll shape how the organization thinks about quality, performance, and problem‑solving. Your work will have visible impact, influence leadership decisions, and help build a culture of continuous improvement.<div></div>
Top candidates will have:
Design or Development or Diagnostics Experience in Hydraulic Components and Systems, Hydraulic Installation or Electrical components<div></div>
Additional Information:
The primary location for this position is Tucson, AZ with a requirement to work on-site full-time at a Caterpillar facility.
Domestic relocation assistance is available
This position may require up to 5 % travel
Sponsorship is not available
Posting date: 03/03/2026 - 03/17/2026
Summary Pay Range:
$128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.<ul><li>
Medical, dental, and vision benefits*</li><li>
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*</li><li>
401(k) savings plans*</li><li>
Health Savings Account (HSA)*</li><li>
Flexible Spending Accounts (FSAs)*</li><li>
Health Lifestyle Programs*</li><li>
Employee Assistance Program*</li><li>
Voluntary Benefits and Employee Discounts*</li><li>
Career Development*</li><li>
Incentive bonus*</li><li>
Disability benefits</li><li>
Life Insurance</li><li>
Parental leave</li><li>
Adoption benefits</li><li>
Tuition Reimbursement</li></ul>
<ul><li>These benefits also apply to part-time employees</li></ul>
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.</div>

6 Sigma Black Belt

Information Technology Senior Management Forum

<div><div>Posted Date
2/23/2026
</div><div>Description
<div>Principal Associate, Process Manager (Hybrid)
As a Principal Process Manager for Capital One&rsquo;s Retail Bank Customer Protection Organization, you will be part of a talented, people-first organization responsible for supporting &amp; transforming the customer and agent servicing experiences. You will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy &amp; implementation as it supports Customer and agent experiences. You will influence and gain buy-in from key stakeholders to ensure technology and processes deliver breakthrough business results.
The ideal candidate will have demonstrated the ability to:<ul><li>
Drive resolution of complex problems by applying process expertise to interpret against policies, guidelines or processes</li><li>
Facilitate discussions by asking the right questions and identify/involve the right stakeholders to correct breakdowns and recommend improvements</li><li>
Lead cross-functional projects by defining and aligning scope, acceptance criteria, and priorities to ensure timelines and budget are met while caring for up and downstream process impacts</li><li>
Implement a structured approach to problem solving focused on defining problems and solutions based on data while using a variety of process management techniques and tools like Visual Management, Business Process Management, root cause analysis and Lean</li><li>
Develop and nurture strong and effective working relationships with key business partners, with Line of Business leaders, and cross functional partners to ensure all areas are represented in the ideation, design and execution of their objectives through operational readiness and automated solutions</li><li>
Identify opportunities to leverage AI-driven insights to create actionable business outcomes for leadership</li><li>
Maintain lines of communication with peers and leadership to identify opportunities on cross-team synergies and alignment</li><li>
Partner, collaborate and influence upstream and downstream processes, and internal partners to deliver results</li><li>
Lead stakeholder engagement efforts and utilize exceptional communication, teamwork and influence skills to foster team alignment and drive process success</li><li>
Effectively communicate and influence partners across the company and across multiple levels of the organization.</li><li>
Autonomously drive process requirements on large cross functional teams</li><li>
Self manage personal bandwidth to juggle multiple priorities caring for visibility into delivery targets, commitments and progress</li><li>
Coach and mentor team members on process tools and methodologies</li><li>
Create and promote positive team environment by fostering a culture of innovation and sharing of best practices (ex: positive attitude, team spirit, set high standards, coach team members, and provide feedback)</li></ul>
General Responsibilities:<ul><li>
Autonomous oversight of process improvement work and collaborating with cross functional teams on larger initiatives</li><li>
Collect, analyze, and measure data to proactively identify trends and gaps to provide the business with actionable insights and recommendations</li><li>
Understand customers&rsquo; needs of the process and driving end to end customer process improvements</li><li>
Identify and implement process improvements driving issue resolution/risk mitigation activities</li><li>
Evaluate where manual steps and workflows can be automated or streamlined</li><li>
Utilize generative AI to accelerate process documentation (maps/FMEAs), synthesize large data sets for root cause analysis, identify hidden inefficiencies, and create standardized analysis assets (e.g., Gems)</li><li>
Act as a subject matter expert to effectively partner with others to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions</li><li>
Provide clear and timely communications, updates, and escalations to stakeholders</li><li>
Proactively manage through identification and resolution of risks across the value stream to maintain Well-Managed processes</li><li>
Document processes (utilizing Business Process Management artifacts - e.g. maps, and diagrams) and projects (creating project reports, presentations, business cases, and diagrams)</li><li>
Advocate and share job specific strengths for the betterment of the broader team or body of work</li></ul>
Location: West Creek 5 (Richmond, VA) or Center 2 (McLean, VA) or 802 Delaware Ave (Wilmington, DE) - this role is Hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.
Basic Qualifications:<ul><li>
High School Diploma, GED, or equivalent certification</li><li>
At least 3 years of experience in Process Management</li><li>
At least 2 years of stakeholder management experience</li></ul> 
Preferred Qualifications:<ul><li>
Bachelor's Degree or Military Experience</li><li>
BPM, Lean, or Six Sigma Certification</li><li>
At least 1 year of experience leveraging AI prompting to drive process efficiency</li><li>
At least 1 year of customer service experience</li><li>
At least 1 year of fraud or claims experience</li><li>
At least 1 year of experience using Jira</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $108,900 - $124,300 for Principal Process Manager 

Richmond, VA: $98,900 - $112,900 for Principal Process Manager 

Wilmington, DE: $98,900 - $112,900 for Principal Process Manager 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Principal Associate, Process Manager (Hybrid)
As a Principal Process Manager for Capital One&rsquo;s Retail Bank Customer Protection Organization, you will be part of a talented, people-first organization responsible for supporting &amp; transforming the customer and agent servicing experiences. You will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy &amp; implementation as it supports Customer and agent experiences. You will influence and gain buy-in from key stakeholders to ensure technology and processes deliver breakthrough business results.
The ideal candidate will have demonstrated the ability to:<ul><li>
Drive resolution of complex problems by applying process expertise to interpret against policies, guidelines or processes</li><li>
Facilitate discussions by asking the right questions and identify/involve the right stakeholders to correct breakdowns and recommend improvements</li><li>
Lead cross-functional projects by defining and aligning scope, acceptance criteria, and priorities to ensure timelines and budget are met while caring for up and downstream process impacts</li><li>
Implement a structured approach to problem solving focused on defining problems and solutions based on data while using a variety of process management techniques and tools like Visual Management, Business Process Management, root cause analysis and Lean</li><li>
Develop and nurture strong and effective working relationships with key business partners, with Line of Business leaders, and cross functional partners to ensure all areas are represented in the ideation, design and execution of their objectives through operational readiness and automated solutions</li><li>
Identify opportunities to leverage AI-driven insights to create actionable business outcomes for leadership</li><li>
Maintain lines of communication with peers and leadership to identify opportunities on cross-team synergies and alignment</li><li>
Partner, collaborate and influence upstream and downstream processes, and internal partners to deliver results</li><li>
Lead stakeholder engagement efforts and utilize exceptional communication, teamwork and influence skills to foster team alignment and drive process success</li><li>
Effectively communicate and influence partners across the company and across multiple levels of the organization.</li><li>
Autonomously drive process requirements on large cross functional teams</li><li>
Self manage personal bandwidth to juggle multiple priorities caring for visibility into delivery targets, commitments and progress</li><li>
Coach and mentor team members on process tools and methodologies</li><li>
Create and promote positive team environment by fostering a culture of innovation and sharing of best practices (ex: positive attitude, team spirit, set high standards, coach team members, and provide feedback)</li></ul>
General Responsibilities:<ul><li>
Autonomous oversight of process improvement work and collaborating with cross functional teams on larger initiatives</li><li>
Collect, analyze, and measure data to proactively identify trends and gaps to provide the business with actionable insights and recommendations</li><li>
Understand customers&rsquo; needs of the process and driving end to end customer process improvements</li><li>
Identify and implement process improvements driving issue resolution/risk mitigation activities</li><li>
Evaluate where manual steps and workflows can be automated or streamlined</li><li>
Utilize generative AI to accelerate process documentation (maps/FMEAs), synthesize large data sets for root cause analysis, identify hidden inefficiencies, and create standardized analysis assets (e.g., Gems)</li><li>
Act as a subject matter expert to effectively partner with others to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions</li><li>
Provide clear and timely communications, updates, and escalations to stakeholders</li><li>
Proactively manage through identification and resolution of risks across the value stream to maintain Well-Managed processes</li><li>
Document processes (utilizing Business Process Management artifacts - e.g. maps, and diagrams) and projects (creating project reports, presentations, business cases, and diagrams)</li><li>
Advocate and share job specific strengths for the betterment of the broader team or body of work</li></ul>
Location: West Creek 5 (Richmond, VA) or Center 2 (McLean, VA) or 802 Delaware Ave (Wilmington, DE) - this role is Hybrid, where you will be expected to spend 3 days per week working in office and the remainder of the week working virtually.
Basic Qualifications:<ul><li>
High School Diploma, GED, or equivalent certification</li><li>
At least 3 years of experience in Process Management</li><li>
At least 2 years of stakeholder management experience</li></ul> 
Preferred Qualifications:<ul><li>
Bachelor's Degree or Military Experience</li><li>
BPM, Lean, or Six Sigma Certification</li><li>
At least 1 year of experience leveraging AI prompting to drive process efficiency</li><li>
At least 1 year of customer service experience</li><li>
At least 1 year of fraud or claims experience</li><li>
At least 1 year of experience using Jira</li></ul>
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $108,900 - $124,300 for Principal Process Manager 

Richmond, VA: $98,900 - $112,900 for Principal Process Manager 

Wilmington, DE: $98,900 - $112,900 for Principal Process Manager 
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate&rsquo;s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City&rsquo;s Fair Chance Act; Philadelphia&rsquo;s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).</div>
</div><div>Salary
108,900.00 - 124,300.00 Annual
</div><div></div><div><div>Type<div>
Full-time</div></div></div></div>

Principal Associate, Process Manager (Hybrid)

London International Studies and Research Center

Job Title: PMP &amp; Lean Six Sigma TrainerJob SummaryWe are seeking a highly experienced and certified PMP and Lean Six Sigma Trainer to deliver high-quality training programs to professionals and corporate clients. The ideal candidate will possess strong subject matter expertise, real-world project experience, and the ability to simplify complex concepts into practical, application-driven learning.Key Responsibilities: Training Delivery<ul><li>Deliver PMP (Project Management Professional) training aligned with PMI standards.</li><li>Conduct Lean Six Sigma (Green Belt / Black Belt) training sessions.</li><li>Facilitate both online and classroom-based sessions.</li><li>Deliver interactive, case-based, and practical training modules.</li><li>Guide candidates in exam preparation and certification readiness.</li></ul>Curriculum &amp; Content Development<ul><li>Develop and update course materials in line with the latest PMI and Lean Six Sigma standards.</li><li>Create real-world case studies and project simulations.</li><li>Prepare mock exams and practice assessments.</li><li>Ensure training content aligns with international accreditation standards.</li></ul>Practical Mentorship<ul><li>Mentor candidates on live project submissions (for Lean Six Sigma).</li><li>Provide guidance on DMAIC implementation.</li><li>Support PMP aspirants with application audits and exam strategies.</li><li>Conduct Q&amp;A and doubt-clearing sessions.</li></ul>Required Qualifications<ul><li>PMP&reg; Certification (Active and valid)</li><li>Lean Six Sigma Black Belt (Minimum Green Belt required; Black Belt preferred)</li><li>Bachelor&rsquo;s Degree (Master&rsquo;s preferred)</li><li>5+ years of project management experience</li><li>3+ years of training/teaching experience preferred</li></ul>Required Skills<ul><li>Strong knowledge of PMI PMBOK framework</li><li>Expertise in DMAIC methodology</li><li>Proficiency in project management tools (MS Project, Primavera, etc.)</li><li>Knowledge of Minitab (preferred for Six Sigma)</li><li>Excellent communication and presentation skills</li><li>Ability to handle diverse professional learners</li><li>Strong mentoring and coaching abilities</li></ul>Preferred Attributes<ul><li>Experience delivering international batches</li><li>Experience in corporate training environments</li><li>Strong industry exposure (IT, Construction, Manufacturing, Banking, etc.)</li><li>Excellent time management and organizational skills</li></ul>Work Mode<ul><li>Online / Offline / Hybrid</li><li>Flexible weekday or weekend batches</li></ul>Job Types: Full-time, PermanentPay: AED4,999.00 - AED5,000.00 per monthExperience:<ul><li>training lean six sigma and PMP: 3 years (Required)</li></ul>License/Certification:<ul><li>PMP or Lean Six Sigma certification (Required)</li></ul>

Trainer - Lean Six Sigma and PMP

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