learning and development analyst

Accenture

<div>Job Description
Job Title - Instructional Design - Analyst - T&amp;O- (S&amp;C GN)
Management Level: 11 - Analyst
Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai
Must have skills: Instructional Design OR Storyboarding OR Articulate Storyline
Good to have skills: Whatfix, walk me, ADDIE model
Experience: Minimum 2-3 year(s) of experience is required
Educational Qualification: Any Bachelors Fulltime
Job Summary:
As a Talent &amp; Organization (T&amp;O) professional in the S&amp;C Global Network, you&rsquo;ll help clients across a variety of industries in the areas of Learning Design and Development, Change Management and HR Transformation. You&rsquo;ll use your expertise to develop exciting new learning strategies and solutions. You&rsquo;ll help clients manage organizational change and smooth the transition process. Essentially, you&rsquo;ll be part of the team that is creating the workforce of the future! Roles &amp; Responsibilities:
Although no two days at Accenture are the same, as an Instructional Designer Analyst in our T&amp;O practice, a typical day might include:<ul><li>Support team/ project through various phases of learning design and development based on the identified business problem, audience profile, and evaluation methodology.</li><li>Help develop standards and templates for the proposed learning solution.</li><li>Create effective training materials mapping the client&rsquo;s needs using learning modalities such as Instructor-led training, Web-based training, virtual Instructor-led training, simulations, videos, interactive learning nuggets, and performance support materials.</li><li>Collaborate with stakeholders such as Subject Matter Experts, team leads, media and technology teams to support iterations to the learning material for improved business outcomes.</li><li>Creatively visualize the content and work with the visual design team to convey the course content/key messages impactfully.</li><li>Write impactful storyboards by understanding the raw content and repurposing it based on audience, content, modality, and other considerations.</li><li>Perform quality checks on the training deliverables to meet the standard quality benchmarks.</li><li>Bring your best skills forward to excel in the role:</li><li>Proficiency in content development and instructional design, research and information gathering, content analysis, knowledge of latest trends in the learning industry.</li><li>Understanding of industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools.</li><li>Work in a problem-solving global environment with Cross cultural competence.</li><li>Possess excellent interpersonal and writing skills with a strong business acumen.</li></ul>
Professional &amp; Technical Skills:<ul><li>Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations</li><li>Desired work experience: 2-3 years in instructional design and content development with an understanding of training and design strategy</li><li>Adept at gathering and understanding source content to create engaging courses based on the target audience</li><li>Experience in applying proven learning methodologies and emerging technologies for adult learning</li></ul>
Additional Information:<ul><li>A transparent career path designed for rapid career progression</li><li>A supportive culture that is serious about training, coaching and continuous learning</li><li>A global network where only state-of-the-art tools and technologies will do</li></ul>
&middot; A bighearted environment with opportunities to give back to our local communities &middot; An opportunity to work on transformative projects with key G2000 clients &middot; Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. &middot; Ability to embed responsible business into everything&mdash;from how you service your clients to how you operate as a responsible professional. &middot; Personalized training modules to develop your strategy &amp; consulting acumen to grow your skills, industry knowledge and capabilities &middot; Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.</div>
 
<ul><li>Graduate/Post Graduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations</li><li>Desired work experience: 2-3 years in instructional design and content development with an understanding of training and design strategy</li><li>Adept at gathering and understanding source content to create engaging courses based on the target audience</li><li>Experience in applying proven learning methodologies and emerging technologies for adult learning</li></ul>

GN-T&O – Talent Development and Learning – Analyst

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction 
Designation: Learning Exp Design &amp; Dev Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? The Learning Experience Design and Development Analyst develops training content based on detailed design specifications, using prescribed templates and guidelines. 
What are we looking for? Education: &bull; Graduate in any discipline - prefer degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent experience. Work Experience: &bull; Require content writing or practical industry experience. &bull; Minimum 2-4 years. working experience preferably in the learning industry. &bull; Knowledge of authoring tools such as Articulate suite, Claroflow etc. &bull; Exposure to learning methodologies such as Gagne, ADDIE, and adult learning theories &bull; Exposure to writing or designing training for global, corporate audience o Strong content writing skills o Good communication skills (verbal and written) o Attention to detail to ensure quality o Able to work with moderate supervision from the Lead/Manager o Knowledge of Microsoft Office tools (Word and PowerPoint) o Exposure to at least one instructional approach (web-based, instructor-led, or virtual instructor-led training)
 
Roles and Responsibilities: &bull; Develop storyboards for learning assets such as eLearning, instructor-led, videos etc. adhering to project specific standards and tools. &bull; Write or edit training content to support the overall learning goals and objectives. &bull; Develop virtual trainings using authoring tools such as Articulate, Claroflow etc. &bull; Review your own deliverables for completeness, compliance with standards, functionality, and consistency with the detailed design prior to sending to supervisor for review. &bull; Collaborate with peers and other teams such as Graphics team, Tech teams. via professional communication channels to build relationships. &bull; Review and revise content based on feedback from internal and client reviewers or stakeholders, raise content discrepancy issues to supervisor as needed. &bull; Report status to Instructional Design Leads daily. &bull; Receive and action feedback related to deliverables and own performance.
 
Any Graduation

Learning Exp Design & Dev Analyst

Skill required: Talent Development- Instruction Design - Learning Delivery Instruction 
Designation: Learning Exp Design &amp; Dev Senior Analyst 
Qualifications:Any Graduation
 
Years of Experience:5 to 8 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? The Learning Experience Design and Development Senior Analyst develops training content based on design specifications, using prescribed templates and guidelines 
What are we looking for? Education: &bull; Graduate in any discipline - prefer degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent experience. Work Experience: &bull; Require training design and development experience in a L&amp;D setup &bull; Minimum 5-6. years of working experience in training design and development &bull; Hands-on experience of atleast one or similar authoring tools such as Articulate suite, Claroflow etc. &bull; Good understanding of learning methodologies such as Gagne, ADDIE, and adult learning theories &bull; Experience in designing training for global, corporate audience o Good understanding of Instructional Design principles ? Ability to understand, build on and implement high-level designs ? Proven experience in more than one instructional approach (web-based, instructor-led, or virtual instructor-led training) ? Exposure to digital learning approaches (videos, micro learning, simulations, gamified learning) o Strong content writing skills o Strong communication skills (verbal and written) o Attention to detail to ensure quality o Able to work with minimal supervision from the Lead/Manager o Good experience in using Microsoft Office tools (Word and PowerPoint)
 
Roles and Responsibilities: &bull; Perform training solutions production on all types of development projects o Develop understanding about the subject matter through materials provided and individual research. o Develop course outlines and storyboards for learning assets such as eLearning, instructor-led, videos etc. adhering to project specific standards and tools. o Write or edit training content to support the overall learning goals and objectives. o Review your own deliverables for completeness, compliance with standards, functionality, and consistency with the design prior to sending to supervisor for review. ? This role should expect to garner minimal feedback/change requirements from their supervisor. o Conduct peer reviews as required for compliance to standards, functionality etc. o Contribute to best practice/lessons learned developed on the job. o Support supervisor in onboarding and mentoring new team members, and other admin. tasks as required. o Review and revise content based on feedback from internal and client reviewers or stakeholders, resolve conflicting feedback. o Communicate with subject matter experts and other stakeholders for inputs, feedback, walkthroughs on training deliverables.
 
Any Graduation

Learning Exp Design & Dev Senior Analyst

Shreeji Education Zone

Shreeji Education Zone (SEZ), Rajkot is hiring a Data Analyst to manage, analyze, and interpret real academic and behavioral data inside an AI-assisted learning environment.This is a data &amp; analytics role, not a teaching job.You will work with attendance data, test performance, syllabus progress, task completion, and student behavior patterns, and help convert raw academic activity into structured insights and decisions.Core Responsibilities <ul><li>Maintain and analyze structured academic datasets:</li><li>Attendance records</li><li>Test scores and error patterns</li><li>Syllabus progress timelines</li><li>Work/task completion data</li><li>Doubt frequency and resolution trends</li><li>Ensure data accuracy, consistency, and integrity</li><li>Identify patterns, gaps, and anomalies in student performance</li><li>Prepare internal summaries and insights for academic planning</li><li>Work closely with internal dashboards and tracking systems</li><li>Support data-driven decision making for operations and learning design</li></ul>Tools &amp; Skills <ul><li>Data handling &amp; analysis mindset</li><li>Dashboards, spreadsheets, internal tools</li><li>Logical thinking and pattern recognition</li><li>Structured data logging and validation</li><li>Interest in analytics, AI, or applied data science</li></ul>Who Should ApplyIdeal for:<ul><li>Fresh graduates (BSc, BCA, BTech, BE, BSc IT, Statistics, Maths, Science)</li><li>Candidates interested in real-world data, not dummy datasets</li><li>People who enjoy observing patterns and systems</li></ul>You don&rsquo;t need:<ul><li>Prior teaching experience</li><li>Advanced coding knowledge</li></ul>You must have:<ul><li>Strong logic</li><li>Discipline</li><li>Willingness to work on-site and handle responsibility</li></ul>Additional ExpectationsFor candidates with 1&ndash;4 years experience:<ul><li>Prior exposure to data analysis, operations, or analytics roles</li><li>Ability to independently manage datasets and workflows</li><li>Strong ownership of data quality and reporting</li><li>Capability to suggest process or tracking improvements</li></ul>Growth Path<ul><li>Senior Data Analyst (Education Systems)</li><li>Learning Analytics Lead</li><li>Academic Operations Manager</li><li>AI-Assisted Learning Analyst</li></ul>Job Type: Full-timePay: ₹10,820.55 - ₹42,317.33 per monthBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Ability to commute/relocate:<ul><li>Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Education Data Analyst | Learning Analytics & Operations (On-Site)

Skill required: Talent Development - Learning Delivery Operations 
Designation: Learning Operations Analyst 
Qualifications:Any Graduation
 
Years of Experience:3 to 5 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Senior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectively. This role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typically include a mix of administrative, analytical and coordination tasks to ensure that learning and development activities run smoothly. 
What are we looking for? Education: &bull; Bachelor&rsquo;s degree &ndash; B.A / B.Com / B.Sc / B.Tech Work Experience: &bull; LMS experience of 1.5 years. &bull; Strong knowledge of typical scheduling methodology &bull; Professional experience of minimum 3years and above in service environment &bull; Personal organization to ensure work is monitored and completed in priority order and on time. &bull; Data collation / Analysis &bull; DSM / Onshore interaction &bull; Ability to work on own Initiative. &bull; MS Office skills: Ability to understand and make sense of large amounts of data in a complex environment, strong Excel &amp; Word skills, working knowledge of other MS Office Suite (Outlook, PowerPoint &amp; One Note) applications, ability to comprehend and quickly learn client data bases / menu based systems and ability to present data in a comprehensible format &bull; Client Interfacing skills (Email &amp; Phone): Good Email etiquette, strong email drafting &amp; keyboard skills and good phone etiquette / technique &bull; English language proficiency: Strong written &amp; verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly &bull; Good organizational, prioritisation and multi-tasking skills &bull; Strong analytical and problem-solving skills &bull; Multi-cultural awareness &bull; Passion for customer service &bull; Team player &bull; Attention to detail &bull; Focus on high data accurac &bull; Quality driven &ndash; in communications and all system transactions &bull; Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
 
Roles and Responsibilities: &bull; Oversee the planning and coordination of large-scale training programs and events. &bull; Collaborate with senior leadership to forecast training needs and allocate resources effectively. &bull; Coordinate with trainers, instructors, and external vendors to ensure availability and timely delivery of training sessions. &bull; Book and manage training venues, facilities, and necessary equipment. &middot; Manage and update the organization s LMS, including course setup, user enrollment, and tracking of training completion. &bull; Generate and analyze reports on training activities, completion rates, and participant feedback using the LMS. &bull; Troubleshoot and resolve any technical issues related to the LMS if needed. &middot; Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. &bull; Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules. &bull; Serve as a point of contact for training-related inquiries from employees, managers, and external partners. &bull; Communicate training schedules, changes, and updates to relevant stakeholders promptly. &middot; Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead. &bull; Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes. &bull; Provide leadership and guidance to junior scheduling analysts and administrative staff. &bull; Assist in maintenance of resource databases and /or scheduling tools, advising when known discrepancies are found. &bull; Assist in Process Improvement initiatives. &bull; Communicate LMS issues or potential enhancements to Delivery Management and Scheduling Team Lead.
 
Any Graduation

Learning Operations Analyst

Skill required: Talent Development - Learning Delivery Operations 
Designation: Learning Operations Senior Analyst 
Qualifications:Any Graduation
 
Years of Experience:5 to 8 years
 
About Accenture 
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
What would you do? Senior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectively This role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typically include a mix of administrative, analytical and coordination tasks to ensure that learning and development activities run smoothly 
What are we looking for? Education: &bull; Bachelor&rsquo;s degree &ndash; B.A / B.Com / B.Sc / B.Tech Work Experience: &bull; LMS experience of 1.5 years. &bull; Strong knowledge of typical scheduling methodology &bull; Professional experience of minimum 3years and above in service environment &bull; Personal organization to ensure work is monitored and completed in priority order and on time. &bull; Data collation / Analysis &bull; DSM / Onshore interaction &bull; Ability to work on own Initiative. &bull; MS Office skills: Ability to understand and make sense of large amounts of data in a complex environment, strong Excel &amp; Word skills, working knowledge of other MS Office Suite (Outlook, PowerPoint &amp; One Note) applications, ability to comprehend and quickly learn client data bases / menu based systems and ability to present data in a comprehensible format &bull; Client Interfacing skills (Email &amp; Phone): Good Email etiquette, strong email drafting &amp; keyboard skills and good phone etiquette / technique &bull; English language proficiency: Strong written &amp; verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly &bull; Good organizational, prioritization and multi-tasking skills &bull; Strong analytical and problem-solving skills &bull; Multi-cultural awareness &bull; Passion for customer service &bull; Team player &bull; Attention to detail &bull; Focus on high data accuracy &bull; Quality driven &ndash; in communications and all system transactions &bull; Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
 
Roles and Responsibilities: &bull; Oversee the planning and coordination of large-scale training programs and events &bull; Collaborate with senior leadership to forecast training needs and allocate resources effectively &bull; Coordinate with trainers, instructors, and external vendors to ensure availability and timely delivery of training sessions &bull; Book and manage training venues, facilities, and necessary equipment. &middot; Manage and update the organization s LMS, including course setup, user enrollment, and tracking of training completion &bull; Generate and analyze reports on training activities, completion rates, and participant feedback using the LMS &bull; Troubleshoot and resolve any technical issues related to the LMS if needed. &middot; Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes &bull; Contact vendors, external instructors, facility owners etc. to arrange and confirm class schedules &bull; Serve as a point of contact for training-related inquiries from employees, managers, and external partners &bull; Communicate training schedules, changes, and updates to relevant stakeholders promptly. &middot; Escalate potential issues to Delivery Services Management, Capability Management and / or Scheduling Team Lead &bull; Respond to incoming mail in the Scheduling mailbox and respond within the timeframes stated in agreement and processes &bull; Provide leadership and guidance to junior scheduling analysts and administrative staff &bull; Assist in maintenance of resource databases and /or scheduling tools, advising when known discrepancies are found &bull; Assist in Process Improvement initiatives &bull; Communicate LMS issues or potential enhancements to Delivery Management and Scheduling Team Lead
 
Any Graduation

Learning Operations Senior Analyst

A. F. Ferguson & Co. (a member firm of the PwC network)

<div>
 
 
 Description
 
 
 
 At A.F.Ferguson &amp; Co, our vision is to be the first choice employer for professional staff. As a trusted business advisor, we work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths.
 
 
 At A.F.Ferguson &amp; Co, our vision is to be the employer of first choice for professional staff. As a trusted business advisor, we work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. Moreover, we aim to foster a culture where individuals can be themselves and are valued for their unique strengths.
 
 
 
 
 
 As a learning and Education Data Analyst at AFF, you will focus on designing and enabling innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.
 
 
 Driven by curiosity, you are a reliable and contributing member of the team. In our fast-paced environment, you are expected to adapt to working with a variety of stakeholders, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value and success as a team.
 
 
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 <ul>
 <li>
 Utilize intermediate to advanced Excel skills to manage, analyze, and report on training data.
 </li>
 <li>
 Develop and maintain reports and dashboards using Power BI to track training metrics and performance.
 </li>
 <li>
 Automate manual processes to improve efficiency.
 </li>
 <li>
 Monitor and ensure compliance with global learning and education requirements.
 </li>
 <li>
 Implement processes and controls to align training activities with Network Standards and regulations.
 </li>
 <li>
 Exhibit strong written and verbal communication skills to effectively interact with team members, trainers, and other stakeholders.
 </li>
 <li>
 Provide hands-on support during training sessions, including setup, coordination, and troubleshooting.
 </li>
 </ul>
 
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration or a related field, or equivalent work experience.
 
 
 
 
 
 
 Experience:
 
 Fresh graduates or candidates with up to 1 year of experience in a similar role, preferably within learning and development.
 
 
 
 
 
 
 Technical Skills:
 
 Intermediate to advanced proficiency in Microsoft Excel, including advanced formulas, pivot tables, and data analysis techniques.
 
 
 Knowledge of Power BI for report creation and data visualization.
 
 
 Familiarity with automation tools is preferred.
 
</div>

L&E Analyst

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