learning and development manager

Henderson Brown Recruitment

Learning and Development Manager - PermanentLocation: LondonSalary: Competitive,plus benefitsWorking Hours: Full-time, hybrid working (blend of office and remote)Are you passionate about creating learning experiences that truly make an impact? We're seeking a Learning and Development Manager to lead the design and delivery of engaging, practical, and meaningful learning programmes across a Food Manufacturing environment. This is a key role in shaping a learning culture that supports high performance, strong leadership, and continuous improvement at every level of the business. Key Responsibilities Design and deliver learning strategies that build capability and close skills gaps across all levels. Lead apprenticeship, compliance, and leadership development programmes that align with business priorities. Implement structured training pathways and a skills matrix to support progression and performance. Manage a small team and oversee a learning platform to deliver and track training outcomes. Partner with Operations, Technical, and People teams to embed learning within daily performance. About You Experience in an L&D role within FMCG or Food manufacturing, or another fast-moving operational environment. Proven track record in delivering impactful learning strategies that drive measurable improvement. Skilled facilitator and creative learning designer, confident in engaging teams at all levels. Experienced in managing apprenticeship and compliance programmes. Strong leadership, project management, and interpersonal skills, with the ability to influence and inspire. Why ApplyThis is an opportunity to take ownership of the learning and development function within a growing, people-focused organisation. You'll have the freedom to innovate, shape development programmes from the ground up, and make a real impact on how people learn, grow, and perform. If you're ready to lead change, inspire others, and build a culture of continuous learning, we'd love to hear from you.

Learning and Development Manager

Mercure Hotels

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 We are seeking a dynamic and experienced Training Manager to join our team in Hurghada, Egypt. As a key member of our organization, you will be responsible for developing, implementing, and overseeing comprehensive training programs that enhance employee skills, boost performance, and drive organizational success.
 
 
 <ul>
 <li>
 Design, develop, and deliver engaging training programs for staff at all levels across the organization
 </li>
 <li>
 Conduct thorough needs assessments to identify skill gaps and create tailored training solutions
 </li>
 <li>
 Implement innovative training methodologies, including e-learning and blended learning approaches
 </li>
 <li>
 Collaborate with department heads to align training initiatives with organizational goals and strategies
 </li>
 <li>
 Mentor and coach managers and supervisors to enhance their leadership and training abilities
 </li>
 <li>
 Evaluate the effectiveness of training programs and make data-driven improvements
 </li>
 <li>
 Develop and maintain up-to-date training materials, including manuals, presentations, and e-learning modules
 </li>
 <li>
 Monitor and report on key training metrics to demonstrate ROI and identify areas for improvement
 </li>
 <li>
 Ensure compliance with Egyptian labor laws and regulations in all training activities
 </li>
 <li>
 Manage training budgets and resources efficiently
 </li>
 <li>
 Stay current with industry trends and best practices to continuously enhance our training offerings
 </li>
 <li>
 Foster a culture of continuous learning and professional development throughout the organization
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, Education, or a related field
 </li>
 <li>
 Minimum of 5 years of experience in training and development, with at least 3 years in a management role
 </li>
 <li>
 Professional certification such as Certified Professional in Learning and Performance (CPLP) or equivalent is preferred
 </li>
 <li>
 Proven track record in designing and implementing successful training programs
 </li>
 <li>
 Strong leadership skills with the ability to motivate and inspire teams
 </li>
 <li>
 Excellent communication and presentation skills in both English and Arabic
 </li>
 <li>
 In-depth knowledge of adult learning principles and instructional design methodologies
 </li>
 <li>
 Proficiency in needs assessment, curriculum development, and performance management
 </li>
 <li>
 Experience with e-learning platforms and instructional design software
 </li>
 <li>
 Strong analytical and problem-solving skills to assess training needs and measure outcomes
 </li>
 <li>
 Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS)
 </li>
 <li>
 Understanding of Egyptian labor laws and regulations as they pertain to employee training and development
 </li>
 <li>
 Excellent project management skills and ability to handle multiple initiatives simultaneously
 </li>
 <li>
 Flexibility to work extended hours and travel to other locations within Egypt as needed
 </li>
 <li>
 Demonstrated ability to work collaboratively in a fast-paced, dynamic environment
 </li>
 <li>
 Strong attention to detail and commitment to maintaining high-quality standards in all training initiatives
 </li>
 </ul>
</div>

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a dynamic and experienced Training Manager to join our team in Hurghada, Egypt. As a key member of our organization, you will be responsible for developing, implementing, and overseeing comprehensive training programs that enhance employee skills, boost performance, and drive organizational success.<ul><li>
Design, develop, and deliver engaging training programs for staff at all levels across the organization</li><li>
Conduct thorough needs assessments to identify skill gaps and create tailored training solutions</li><li>
Implement innovative training methodologies, including e-learning and blended learning approaches</li><li>
Collaborate with department heads to align training initiatives with organizational goals and strategies</li><li>
Mentor and coach managers and supervisors to enhance their leadership and training abilities</li><li>
Evaluate the effectiveness of training programs and make data-driven improvements</li><li>
Develop and maintain up-to-date training materials, including manuals, presentations, and e-learning modules</li><li>
Monitor and report on key training metrics to demonstrate ROI and identify areas for improvement</li><li>
Ensure compliance with Egyptian labor laws and regulations in all training activities</li><li>
Manage training budgets and resources efficiently</li><li>
Stay current with industry trends and best practices to continuously enhance our training offerings</li><li>
Foster a culture of continuous learning and professional development throughout the organization</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Business Administration, Education, or a related field</li><li>
Minimum of 5 years of experience in training and development, with at least 3 years in a management role</li><li>
Professional certification such as Certified Professional in Learning and Performance (CPLP) or equivalent is preferred</li><li>
Proven track record in designing and implementing successful training programs</li><li>
Strong leadership skills with the ability to motivate and inspire teams</li><li>
Excellent communication and presentation skills in both English and Arabic</li><li>
In-depth knowledge of adult learning principles and instructional design methodologies</li><li>
Proficiency in needs assessment, curriculum development, and performance management</li><li>
Experience with e-learning platforms and instructional design software</li><li>
Strong analytical and problem-solving skills to assess training needs and measure outcomes</li><li>
Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS)</li><li>
Understanding of Egyptian labor laws and regulations as they pertain to employee training and development</li><li>
Excellent project management skills and ability to handle multiple initiatives simultaneously</li><li>
Flexibility to work extended hours and travel to other locations within Egypt as needed</li><li>
Demonstrated ability to work collaboratively in a fast-paced, dynamic environment</li><li>
Strong attention to detail and commitment to maintaining high-quality standards in all training initiatives</li></ul></div>

Venco Imtiaz Contracting Co

Job Summary:The Learning &amp; Development Manager is responsible for designing, implementing, and managing training and talent development programs that enhance the technical, behavioral, and leadership capabilities of employees at all levels. The role focuses on building a performance-driven culture across construction sites, head office, and support departments by aligning learning initiatives with business goals, project requirements, and regulatory compliance.This position requires a deep understanding of construction operations, workforce skill development, competency frameworks, and UAE labor and safety standards.Key Responsibilities:<ul><li>Develop and implement the company&rsquo;s annual L&amp;D strategy aligned with organizational objectives and workforce planning.</li><li>Conduct comprehensive training needs analyses (TNA) across departments and projects to identify technical and behavioral skill gaps.</li><li>Establish competency matrices for various functions &mdash; including engineering, site supervision, HSE, QA/QC, and support staff.</li><li>Design and manage structured learning programs covering technical skills, safety compliance, leadership, and soft skills.</li><li>Coordinate with external training providers, certification bodies, and government institutions (e.g., MOHRE, KHDA, IOSH, NEBOSH).</li><li>Develop induction and onboarding programs for new hires and graduate engineers.</li><li>Introduce blended learning methods (classroom, e-learning, on-the-job training, and toolbox talks).</li><li>Implement site-based learning plans addressing construction productivity, quality, and safety performance.</li><li>Collaborate with Project Managers and HSE teams to ensure workers and supervisors receive regular safety and trade-specific training.</li><li>Support upskilling of foremen, supervisors, and engineers for career progression.</li><li>Design and roll out leadership development programs for mid-level and senior managers.</li><li>Support succession planning through structured talent reviews and individual development plans (IDPs).</li><li>Facilitate mentoring, coaching, and cross-functional development initiatives.</li><li>Measure training effectiveness through post-training assessments, feedback surveys, and performance metrics.</li><li>Maintain L&amp;D dashboards, KPIs, and compliance records for internal and external audits.</li><li>Optimize training budgets and recommend cost-effective solutions for maximum impact.</li><li>Ensure all mandatory and statutory trainings (e.g., HSE, first aid, fire safety, scaffolding) are conducted and documented per UAE regulations.</li><li>Maintain training records in ERP or HRIS systems and prepare monthly reports for management review.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s degree preferred).</li><li>Minimum 10&ndash;15 years of progressive HR or L&amp;D experience, preferably within the construction or engineering sector in the UAE/GCC.</li><li>Strong knowledge of adult learning principles, competency-based frameworks, and training design methodologies.</li><li>Experience in implementing e-learning platforms or digital learning systems.</li><li>Excellent communication, facilitation, and stakeholder management skills.</li><li>Certification in L&amp;D, Training Management, or Instructional Design (e.g., CIPD, ATD, SHRM) is an advantage.</li></ul>Key Competencies:<ul><li>Strategic Learning &amp; Workforce Planning</li><li>Performance &amp; Competency Management</li><li>Leadership Development</li><li>Training Evaluation &amp; ROI Measurement</li><li>Coaching &amp; Facilitation</li><li>Change Management &amp; Employee Engagement</li></ul>Job Type: Full-time

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
Job Purpose:
To assist in planning, implementing, and managing learning and development programs that enhance employee performance, service quality, and career progression across the hotel. The role ensures that all training initiatives meet the standards of Minor Hotels and support the company&rsquo;s culture of excellence.
Key Responsibilities:<ul><li>
Assist in developing and delivering training programs aligned with Minor Hotels&rsquo; brand standards, operational procedures, and guest experience expectations.</li><li>
Support induction and onboarding programs for new employees to ensure seamless integration into hotel operations and understanding of company culture.</li><li>
Coordinate departmental training in areas such as guest service, housekeeping, food &amp; beverage, front office, and safety procedures.</li><li>
Collaborate with department heads to identify skills gaps, performance trends, and training needs, and implement targeted training interventions.</li><li>
Assist in leadership development programs for supervisory and managerial staff, including coaching, mentoring, and succession planning support.</li><li>
Monitor and evaluate training effectiveness using assessments, feedback surveys, and performance data; recommend and implement improvements.</li><li>
Maintain accurate and up-to-date training records, reports, and documentation in compliance with Minor Hotels&rsquo; policies and audit requirements.</li><li>
Support implementation and maintenance of e-learning and digital learning platforms, ensuring staff engagement and completion of mandatory modules.</li><li>
Ensure all training initiatives reinforce company values, service excellence, customer focus, and operational efficiency.</li><li>
Assist with L&amp;D budget planning, cost control, and coordination with external training vendors, consultants, and accreditation bodies.</li><li>
Support the implementation of brand audit action plans by providing training and coaching to departments to close performance gaps.</li><li>
Coordinate mandatory compliance training (e.g., safety, hygiene, fire life safety, code of conduct) to ensure full hotel compliance.</li><li>
Assist in organizing employee engagement activities, recognition programs, and internal development events to strengthen colleague motivation and retention.</li><li>
Facilitate cross-training and career development programs to support internal mobility and succession planning.</li><li>
Support Quality Assurance (QA) initiatives by aligning training programs with guest satisfaction results (GSI) and operational KPIs.</li><li>
Participate in HR and L&amp;D-related reporting, monthly training summaries, and presentations for management review.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Human Resources, Hospitality, Business Administration, or related field.</li><li>
3&ndash;5 years&rsquo; experience in Learning &amp; Development, preferably within hotels or hospitality.</li><li>
Experience in designing, delivering, and evaluating training programs.</li><li>
Knowledge of hospitality operations, guest service standards, and quality assurance.</li><li>
Strong presentation, communication, and interpersonal skills.</li><li>
Familiarity with LMS systems and training evaluation tools is a plus.</li></ul> 
Additional Information 
Key Competencies:<ul><li>
Strong organizational and project management skills.</li><li>
Coaching and mentoring abilities.</li><li>
Ability to influence and collaborate with multiple departments.</li><li>
Adaptability to dynamic hotel operations.</li><li>
Commitment to excellence, guest service, and professional growth.</li></ul></div>

Assistant Learning and Development Manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 
 Job Purpose:
 
 
 
 To assist in planning, implementing, and managing learning and development programs that enhance employee performance, service quality, and career progression across the hotel. The role ensures that all training initiatives meet the standards of Minor Hotels and support the company&rsquo;s culture of excellence.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in developing and delivering training programs aligned with Minor Hotels&rsquo; brand standards, operational procedures, and guest experience expectations.
 </li>
 <li>
 Support induction and onboarding programs for new employees to ensure seamless integration into hotel operations and understanding of company culture.
 </li>
 <li>
 Coordinate departmental training in areas such as guest service, housekeeping, food &amp; beverage, front office, and safety procedures.
 </li>
 <li>
 Collaborate with department heads to identify skills gaps, performance trends, and training needs, and implement targeted training interventions.
 </li>
 <li>
 Assist in leadership development programs for supervisory and managerial staff, including coaching, mentoring, and succession planning support.
 </li>
 <li>
 Monitor and evaluate training effectiveness using assessments, feedback surveys, and performance data; recommend and implement improvements.
 </li>
 <li>
 Maintain accurate and up-to-date training records, reports, and documentation in compliance with Minor Hotels&rsquo; policies and audit requirements.
 </li>
 <li>
 Support implementation and maintenance of e-learning and digital learning platforms, ensuring staff engagement and completion of mandatory modules.
 </li>
 <li>
 Ensure all training initiatives reinforce company values, service excellence, customer focus, and operational efficiency.
 </li>
 <li>
 Assist with L&amp;D budget planning, cost control, and coordination with external training vendors, consultants, and accreditation bodies.
 </li>
 <li>
 Support the implementation of brand audit action plans by providing training and coaching to departments to close performance gaps.
 </li>
 <li>
 Coordinate mandatory compliance training (e.g., safety, hygiene, fire life safety, code of conduct) to ensure full hotel compliance.
 </li>
 <li>
 Assist in organizing employee engagement activities, recognition programs, and internal development events to strengthen colleague motivation and retention.
 </li>
 <li>
 Facilitate cross-training and career development programs to support internal mobility and succession planning.
 </li>
 <li>
 Support Quality Assurance (QA) initiatives by aligning training programs with guest satisfaction results (GSI) and operational KPIs.
 </li>
 <li>
 Participate in HR and L&amp;D-related reporting, monthly training summaries, and presentations for management review.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Hospitality, Business Administration, or related field.
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in Learning &amp; Development, preferably within hotels or hospitality.
 </li>
 <li>
 Experience in designing, delivering, and evaluating training programs.
 </li>
 <li>
 Knowledge of hospitality operations, guest service standards, and quality assurance.
 </li>
 <li>
 Strong presentation, communication, and interpersonal skills.
 </li>
 <li>
 Familiarity with LMS systems and training evaluation tools is a plus.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Key Competencies:
 
 
 
 <ul>
 <li>
 Strong organizational and project management skills.
 </li>
 <li>
 Coaching and mentoring abilities.
 </li>
 <li>
 Ability to influence and collaborate with multiple departments.
 </li>
 <li>
 Adaptability to dynamic hotel operations.
 </li>
 <li>
 Commitment to excellence, guest service, and professional growth.
 </li>
 </ul>
</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25174449
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.
 
 
 Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

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