learning and development manager

Rosewood Abu Dhabi

<div>
 OUR PURPOSE AND CULTURE
 
 
 
 
 We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
 
 
 As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
 
 
 THE TEAM
 
 
 
 
 The Human Resources team at Rosewood Abu Dhabi is dedicated to creating an exceptional associate experience while fostering a culture of learning, growth, and service excellence. Reporting to the Assistant Director of Human Resources, the Talent Development Manager works closely with department leaders, operational teams, and associates across the hotel to drive learning initiatives, uphold Rosewood brand standards, and support the continued development of our people.
 
 
 YOUR ROLE
 
 
 
 
 As Talent Development Manager, you will play a pivotal role in shaping the associate experience and cultivating a culture of continuous learning, engagement, and excellence. You will lead the hotel's training and development strategy, ensuring associates are equipped with the skills, knowledge, and confidence to deliver exceptional guest experiences while embodying Rosewood's guiding principles and service philosophy.
 
 
 Working collaboratively with Human Resources and operational leaders, you will oversee onboarding, leadership development, quality assurance initiatives, learning programs, and associate engagement activities that support both individual growth and the overall success of Rosewood Abu Dhabi.
 
 
 HOW YOU&rsquo;LL MAKE THE PLACE
 
 
 
 <ul>
 <li>
 Lead the design, delivery, and evaluation of learning and development programs that support associate growth and operational excellence.
 </li>
 <li>
 Champion Rosewood Brand Standards and LQA initiatives through regular audits, training interventions, and follow-up action plans.
 </li>
 <li>
 Oversee the onboarding journey, ensuring new associates experience a seamless and engaging Discovery program and probationary follow-up process.
 </li>
 <li>
 Manage leadership and talent development initiatives, including management development, mentorship, cross-training, internship, and graduate programs.
 </li>
 <li>
 Analyze feedback, audit results, guest satisfaction data, and engagement survey outcomes to identify training opportunities and drive continuous improvement.
 </li>
 <li>
 Develop and manage annual training plans, monthly training calendars, budgets, and training records to ensure effective execution and compliance.
 
 </li>
 </ul>
 COULD THIS BE YOU?
 
 
 
 <ul>
 <li>
 You are passionate about learning and development and thrive in creating meaningful growth opportunities for others.
 </li>
 <li>
 You have experience delivering training and talent development initiatives within a luxury hospitality environment.
 </li>
 <li>
 You possess excellent facilitation, coaching, and presentation skills, with the confidence to engage audiences at all levels.
 </li>
 <li>
 You are highly analytical and able to translate guest, quality, and engagement data into impactful development solutions.
 </li>
 <li>
 You are proficient in Microsoft Office applications, particularly PowerPoint, and can create engaging, professional learning materials.
 </li>
 <li>
 You are a collaborative relationship builder who works effectively across departments and inspires a culture of service excellence and continuous improvement.
 
 </li>
 </ul>
 OUR BENEFITS
 
 
 
 
 As part of our team, you&rsquo;ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.
 
 
 OUR COMMITMENT TO YOU
 
 
 
 
 At Rosewood Hotel Group, your voice is heard &ndash; and valued. We&rsquo;re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We&rsquo;re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them &ndash; and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
 
</div>

Talent Development Manager

Hermès

<div>
 
 JOB TITLE:
 
 
 LEARNING &amp; DEVELOPMENT MANAGER
 
 
 
 
 REPORTS TO:
 
 HR DIRECTOR
 
 
 
 LOCATION:
 
 DUBAI HEAD OFFICE
 
 
 
 ORGANISATION UNIT:
 
 HUMAN RESOURCES
 
 
 
 SCOPE OF JOB:
 
 
 
 Assume responsibility for setting the Learning &amp; Development direction HME to reach the 5 days of learning for all employees each year through the creation and delivery of meaningful learning programmes.
 
 
 The L&amp;D manager will lead the Retail Training Manager to focus on development within the retail community and proactively focus on head office and management development to reinforce this community with aligned training. Collaborate with the HRBP community to identify and support with the development of key talent.
 
 
 
 DIRECT REPORTS:
 
 2 (Retail training Manager, L&amp;D Executive)
 
 
 
 Responsibilities
 
 
 
 
 VISION / STRATEGIC THINKING
 
 
 
 <ul>
 <li>
 Define and implement the regional L&amp;D strategy aligned with HR Director, the regional B+2 business goals and the Herm&egrave;s group learning vision.
 </li>
 <li>
 Collaborate with the retail training manager to agree the annual retail learning plan in line with the vision and focuses of HME.
 </li>
 <li>
 Drive innovation in learning through digital tools including My Click H, My Campus and regionally The Hub, experiential learning and blended learning approaches.
 </li>
 <li>
 Monitor trends in the industry and region to highlight best practices to develop the learning offer.
 </li>
 <li>
 Collaborate with Europe/Global and regional HR teams to align talent initiatives with the Herm&egrave;s Group processes and regional talent objectives.
 
 
 </li>
 </ul>
 
 HEAD OFFICE &amp; MANAGEMENT DEVELOPMENT
 
 
 
 <ul>
 <li>
 Take ownership of all head office employee learning and development including needs analysis, delivery or sourcing of suitable training and roll out and follow up to ensure its positive impact.
 </li>
 <li>
 Act as a key partner to the HRBPs, HR Director and management team to identify and develop key talent.
 </li>
 <li>
 Design and deliver key talent development programmes including:
 
 
 </li>
 </ul>
 Management Development Programmes
 
 
 UAE National specific development paths
 
 
 High potential and leadership development initiatives across the region.
 
 
 <ul>
 <li>
 Collaborate with HRBPs on business needs and the development of identified successors to create tailored learning plans to build strength across the HME team.
 </li>
 <li>
 Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across the store in the Middle East.
 
 
 </li>
 </ul>
 
 MEASURE LEARNING IMPACT
 
 
 
 <ul>
 <li>
 Evaluate training effectiveness and continuously improve learning content and delivery methods.
 </li>
 <li>
 Ensure all administration related to Retail Learning practices is accurately maintained for annual HR reporting.
 </li>
 <li>
 Manage L&amp;D performance against key metrics to track the department&rsquo;s commercial impact.
 </li>
 <li>
 Proactively manage the L&amp;D department budget.
 
 
 </li>
 </ul>
 
 TEAM DEVELOPMENT
 
 
 
 <ul>
 <li>
 Lead and develop the L&amp;D team to ensure all members are able to perform and deliver at their best.
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Develop and launch key Learning &amp; Development programmes for HME that align with the regional HR and Commercial strategy.
 </li>
 <li>
 Able to act as the key referent for all L&amp;D support and partner with varied stakeholders.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic environment.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Highly organised with a strong retail (or similar industry) understanding.
 </li>
 <li>
 Ability to roll out and communicate key initiatives and drive clear, commercial conclusions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 7 years of experience in HR management, with a focus on talent Development, Training or Learning &amp; Development preferably within retail or a similar client orientated industry.
 </li>
 <li>
 Proven experience of building and managing talent programmes.
 </li>
 <li>
 Strong understanding of learning frameworks and employee development.
 </li>
 <li>
 Excellent communication and facilitation skills.
 </li>
 <li>
 Excellent strategic thinking, communication, and interpersonal skills.
 </li>
 <li>
 Proficiency in HR software and Microsoft Office Suite.
 
 
 </li>
 </ul>
 
 This job description is intended to outline the primary duties, responsibilities, and qualifications for the role. It is not an exhaustive list of all tasks or responsibilities. As business needs evolve, job duties may change and employees may be required to take on additional responsibilities or participate in new projects consistent with the nature and level of the position. Flexibility, adaptability, and willingness to support the broader objectives of the organization are expected as part of this role.
 
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Learning & Development Manager

Hyatt

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>To ensure the effective planning, coordination, and delivery of all learning and development initiatives within the hotel, supporting the achievement of business objectives through continuous employee development. The Training Manager / Learning &amp; Development Manager is responsible for fostering a learning culture, enhancing employee performance and engagement, ensuring compliance with brand standards and mandatory training requirements and developing talent to meet current and future organizational needs. The role ensures that all training activities are conducted in accordance with company policies, brand guidelines and operational priorities.
Main Duties:
Operations
<ul><li> Develop and execute the annual Learning &amp; Development (L&amp;D) strategy aligned with Hyatt&rsquo;s business objectives and talent development goals.</li></ul>
<ul><li> Coordinate and facilitate onboarding, orientation, and induction programs for all new colleagues to ensure a positive and engaging employee experience.</li></ul>
<ul><li> Promote and reinforce Hyatt&rsquo;s purpose, values, culture, and brand standards across the organization.</li></ul>
<ul><li> Maintain high standards of learning service delivery and ensure training initiatives support operational excellence.</li></ul>
<ul><li> Develop, coach, and support Departmental Trainers to effectively deliver training within their respective areas.</li></ul>
<ul><li> Coordinate safety, security, and compliance-related training programs with certified Subject Matter Experts (SMEs) and relevant departments.</li></ul>
<ul><li> Conduct training needs analyses across departments to identify capability gaps and development opportunities.</li></ul>
<ul><li> Design, deliver, and evaluate learning programs, workshops, leadership development initiatives, and e-learning solutions.</li></ul>
<ul><li> Maintain training calendars, training records, attendance reports, and Learning Management System (LMS) data.</li></ul>
<ul><li> Source, evaluate, and manage external training providers, facilitators, and learning consultants.</li></ul>
<ul><li> Measure training effectiveness through assessments, feedback, observations, and operational performance indicators.</li></ul>
<ul><li> Ensure all training materials remain current, relevant, engaging, and aligned with Hyatt standards and business objectives.</li></ul>
Leadership
<ul><li> Foster a culture of continuous learning, growth, and professional development throughout the organization.</li></ul>
<ul><li> Partner with and coach leaders to develop their teams and identify talent development opportunities.</li></ul>
<ul><li> Support leadership development, career progression, and succession planning initiatives.</li></ul>
<ul><li> Position Learning &amp; Development as a strategic business partner that enhances performance, capability, and organizational effectiveness, rather than solely a training delivery function.</li></ul>
<ul><li> Serve as a trusted advisor to department heads on employee development, learning solutions, and performance improvement strategies.</li></ul>
<ul><li> Lead, mentor, and support Learning &amp; Development team members, trainers, facilitators and coordinators, where applicable.</li></ul>
Quality &amp; Compliance
<ul><li> Ensure all learning and development activities comply with Hyatt policies, legal requirements, and applicable industry regulations.</li></ul>
<ul><li> Maintain accurate and up-to-date training records, reports, and documentation on a monthly basis to support audit and compliance requirements.</li></ul>
<ul><li> Coordinate and monitor mandatory compliance training programs, including health and safety, ethics, data privacy, and other Hyatt-required learning initiatives.</li></ul>
</div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><div><ul><li>Bachelor's degree in Human Resources, Learning &amp; Development, Hospitality Management, or a related field.</li>
<li>5+ years of Learning &amp; Development experience, preferably in luxury hospitality.</li>
<li>Strong knowledge of training design, leadership development, and employee engagement.</li>
<li>Proven ability to deliver training programs and support talent development initiatives.</li>
<li>Excellent communication, coaching, and stakeholder management skills.</li>
<li><div>Hyatt experience and strong knowledge of compliance, brand standards, and mandatory training requirements preferred.</div></li></ul></div></div></div></div>

COMO LIFESTYLE

<div>
 
 
 About the Role
 
 
 
 At COMO Lifestyle, we believe exceptional guest experiences begin with exceptional people. We are looking for an experienced
 
 Learning &amp; Development Manager
 
 to drive learning, leadership capability, and service excellence across our lifestyle and dining concepts.
 
 
 
 
 
 This role partners closely with business leaders to build a high-performing workforce by designing impactful learning solutions, developing future leaders, and embedding a culture of continuous improvement. The ideal candidate has a strong background in the
 
 food &amp; beverage or hospitality industry
 
 , understands operational excellence, and excels at influencing stakeholders across multiple business functions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Learning Strategy &amp; Capability Development
 
 
 <ul>
 <li>
 Design and execute the Learning &amp; Development strategy to support COMO Lifestyle's business objectives and brand standards.
 </li>
 <li>
 Develop and facilitate engaging learning programmes covering service excellence, guest engagement, product knowledge, food safety, operational standards, and compliance.
 </li>
 <li>
 Lead leadership development initiatives for supervisors, managers, and high-potential talent to strengthen people management and coaching capabilities.
 </li>
 <li>
 Conduct training needs analysis through business performance, guest feedback, operational audits, and stakeholder consultation to identify capability gaps.
 </li>
 <li>
 Create blended learning solutions, including classroom training, on-the-job coaching, digital learning modules, and learning resources to enhance employee development.
 </li>
 </ul>
 
 
 
 
 
 Service Excellence &amp; Operational Standards
 
 
 <ul>
 <li>
 Champion a culture of service excellence by ensuring training programmes consistently reinforce COMO Lifestyle's luxury hospitality standards.
 </li>
 <li>
 Develop, review, and maintain operational Standard Operating Procedures (SOPs) across all F&amp;B concepts to ensure consistency and operational excellence.
 </li>
 <li>
 Conduct regular outlet visits, service observations, training audits, and mystery assessments to evaluate service delivery and identify improvement opportunities.
 </li>
 <li>
 Lead learning initiatives for new outlet openings, menu launches, seasonal campaigns, and operational change management.
 </li>
 </ul>
 
 
 
 
 
 Business Partnership &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Partner closely with Operations, HR, Culinary, Outlet Leaders, and cross-functional stakeholders to align learning initiatives with business priorities.
 </li>
 <li>
 Build strong relationships with key stakeholders to influence learning strategies and drive employee performance across multiple locations.
 </li>
 <li>
 Coach leaders on performance management, coaching conversations, and people development to strengthen internal leadership capability.
 </li>
 <li>
 Support onboarding programmes and talent development initiatives that improve employee engagement, retention, and succession planning.
 </li>
 </ul>
 
 
 
 
 
 Training Operations &amp; Analytics
 
 
 <ul>
 <li>
 Manage training calendars, learning records, competency assessments, and compliance documentation.
 </li>
 <li>
 Track learning effectiveness through KPIs, operational metrics, guest satisfaction scores, and post-training evaluations.
 </li>
 <li>
 Present regular training reports, insights, and recommendations to senior leadership to drive continuous improvement and business performance.
 </li>
 <li>
 Ensure all training content complies with food safety, workplace safety, and regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Learning &amp; Development, Hospitality Management, Business, or a related discipline.
 </li>
 <li>
 Minimum 5 years' experience in Learning &amp; Development, Training, or Organisational Development within the Food &amp; Beverage, hospitality, restaurant, or premium lifestyle industry.
 </li>
 <li>
 Proven experience developing
 
 leadership programmes
 
 and coaching managers across operational teams.
 </li>
 <li>
 Strong
 
 stakeholder management
 
 skills with the ability to influence and collaborate effectively across multiple departments and leadership levels.
 </li>
 <li>
 Experience supporting multi-site or multi-brand operations is highly preferred.
 </li>
 <li>
 Strong understanding of food &amp; beverage operations, guest experience, luxury service standards, and operational excellence.
 </li>
 <li>
 Skilled facilitator with excellent presentation, coaching, communication, and relationship-building abilities.
 </li>
 <li>
 Experience developing digital learning content and blended learning programmes.
 </li>
 <li>
 Strong analytical skills with the ability to interpret operational data and translate insights into actionable learning solutions.
 </li>
 <li>
 Proficient in Microsoft Office and Learning Management Systems (LMS) or other digital learning platforms.
 </li>
 <li>
 Passionate about people development, leadership capability, continuous improvement, and delivering exceptional guest experiences.
 </li>
 </ul>
 
 
 
</div>

Learning & Development Training Manager

Transguard Workforce Solutions

<div>
 
 Transguard Workforce Solutions continues to lead the UAE market as a trusted partner for innovative and fully integrated HR services. With more than a decade of experience and a highly skilled team, we are proud to support organizations across the region with tailored workforce solutions.
 
 
 We are currently hiring a
 
 Assistant Manager Learning Platforms
 
 on behalf of a prestigious client, based in their Dubai office.
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 The Assistant Manager &ndash; Learning Platforms is responsible for driving the ongoing enhancement, automation, and technical governance of company's learning management systems and digital learning platforms. The role owns the platform roadmap from a functional perspective &mdash; ensuring learning technology is stable, scalable, and continuously improved to support the company's learning and development agenda. The incumbent works closely with the Talent &amp; Development team to translate learning strategy into platform capability, while partnering with IT and vendors to deliver system changes, integrations, and automations.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 Platform Management &amp; Enhancement
 
 
 <ul>
 <li>
 Own the day-to-day administration, configuration, and performance of the Bank's learning platform(s) and tools.
 </li>
 <li>
 Identify, prioritize, and implement platform enhancements, upgrades, and new feature rollouts in line with business and user needs.
 </li>
 <li>
 Maintain a structured change and enhancement roadmap for learning systems, in coordination with the Head of HR Platforms &amp; Operations.
 </li>
 <li>
 Conduct regular platform audits to identify gaps, inefficiencies, or opportunities for improvement.
 </li>
 <li>
 Maintain learning curricula, certification workflows, and system configurations required to support mandatory, regulatory, risk, AML, sanctions, conduct, information security, and other compliance training requirements.
 </li>
 <li>
 Ensure learning platform functionality aligns with evolving regulatory obligations, internal policies, and audit recommendations.
 </li>
 </ul>
 
 
 
 
 
 Automation &amp; Process Improvement
 
 
 <ul>
 <li>
 Drive automation of manual learning administration processes (enrolments, certifications, compliance tracking, reporting, notifications.
 </li>
 <li>
 Design and implement workflow automations that reduce turnaround time and manual effort across the learning lifecycle.
 </li>
 <li>
 Explore and pilot new technologies (AI-enabled learning tools, integrations, self-service capabilities) to modernize the learning experience.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Partner closely with the Head of Talent &amp; Development to understand learning priorities and translate them into platform requirements.
 </li>
 <li>
 Act as the key liaison between HR, IT, and external vendors on all platform-related changes, system integrations, and technical issues.
 </li>
 <li>
 Support Talent &amp; Development in the digital delivery of learning initiatives, including talent &amp; leadership development, competency framework enablement, career pathing, and mandatory/compliance training.
 </li>
 </ul>
 
 
 
 
 
 System Integrity, Reporting &amp; Compliance
 
 
 <ul>
 <li>
 Ensure data integrity, security, and accuracy across the learning platform(s).
 </li>
 <li>
 Develop and maintain dashboards and reports on learning platform usage, learning metrics, and system performance for HR and business stakeholders.
 </li>
 <li>
 Ensure learning platforms comply with internal governance, regulatory, and audit requirements.
 </li>
 <li>
 Establish and maintain controls to ensure learning data integrity, accuracy, auditability, and regulatory compliance.
 </li>
 <li>
 Monitor mandatory training compliance rates and implement proactive interventions to improve completion performance across the Bank.
 </li>
 <li>
 Ensure system controls, workflows, and user access management comply with internal risk, governance, and information security standards.
 </li>
 </ul>
 
 
 
 
 
 Compliance Learning Governance
 
 
 <ul>
 <li>
 Act as the system owner for all mandatory and compliance-related learning within the learning platform.
 </li>
 <li>
 Ensure accurate assignment, tracking, completion monitoring, certification management, and escalation of mandatory training requirements across the Bank.
 </li>
 <li>
 Partner with Compliance, Risk, Information Security, Internal Audit, and HR stakeholders to implement new regulatory learning requirements and maintain associated learning records.
 </li>
 <li>
 Produce regulatory, audit, and management information reports relating to mandatory training completion, overdue training, attestation requirements, and compliance learning effectiveness.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Information Systems, Business Administration, or related field.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 5 years of experience in HR systems/platforms, with specific exposure to Learning Management Systems (LMS) or Learning Experience Platforms (LXP).
 </li>
 <li>
 Strong understanding of learning and development methodologies and trends. Having worked as part of a Learning &amp; Development function is preferred.
 </li>
 <li>
 Prior experience within banking or financial services is preferred.
 </li>
 <li>
 Demonstrated experience in system enhancement, automation, or digital transformation projects.
 </li>
 <li>
 Strong functional knowledge of LMS/LXP platforms (e.g., Disprz, Oracle, Cornerstone, SuccessFactors Learning, Do Cebo, or similar).
 </li>
 <li>
 Working knowledge of automation tools, system integrations, and reporting/analytics.
 </li>
 <li>
 Strong stakeholder management and cross-functional collaboration skills.
 </li>
 <li>
 Analytical mindset with attention to detail and process orientation.
 </li>
 <li>
 Project management skills, with ability to manage multiple initiatives concurrently.
 </li>
 <li>
 Strong communication skills, both written and verbal.
 </li>
 </ul>
</div>

Assistant Manager Learning Platforms

Big Ticket

<div>
 
 Company Overview
 
 
 
 Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.
 
 
 At Big Ticket, we&rsquo;re more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.
 
 
 
 Purpose and Objectives for the Role
 
 
 
 Big Ticket is going through a period of real growth and transformation, and this role sits right at the centre of it. We need someone who can build and lead our learning and talent development capability, making sure our people have the skills, confidence, and career visibility to grow alongside the business.
 
 
 This is not a role where you maintain what already exists. You will be building from the ground up: designing learning frameworks, rolling out systems, defining career and succession pathways, and connecting all of it to the performance and engagement agenda. The work spans three clear areas: enhancing our learning and development capability, supporting strategic business planning through talent and capability assessment, and protecting the Big Ticket culture through meaningful engagement.
 
 
 
 Overall Responsibilities
 
 
 
 <ul>
 <li>
 Build and enhance Big Ticket&rsquo;s learning and development capability to directly support business transformation, ensuring the function is seen as a strategic enabler, not a support service.
 </li>
 <li>
 Design and manage a blended learning offer across online, offline, and professional qualification routes, creating structured learning paths that give people a clear line of sight to their development.
 </li>
 <li>
 Define career paths across the organisation so employees understand what growth looks like at Big Ticket and what they need to do to get there.
 </li>
 <li>
 Build development plans that are linked to capability requirements, succession planning, and future workforce needs, making sure we are developing people for where the business is going, not just where it is today.
 </li>
 <li>
 Design and deliver an executive leadership development track for senior leaders, alongside a separate management development programme for new and experienced managers.
 </li>
 <li>
 Launch and manage mentorship and coaching programmes that support development at all levels, creating a culture where learning from each other is the norm.
 </li>
 <li>
 Create and deliver soft skills workshops covering communication, problem-solving, collaboration, and other areas that help people succeed in their roles.
 </li>
 <li>
 Lead the rollout of the Learning Management System (LMS), from platform selection through to go-live, adoption, and ongoing engagement, making sure it becomes a tool people actually use.
 </li>
 <li>
 Explore and introduce digital learning tools, e-learning content, and learning analytics to make development accessible, scalable, and measurable.
 </li>
 <li>
 Bring in international best practices and adapt them to fit Big Ticket&rsquo;s culture and operating environment.
 </li>
 <li>
 Support strategic HR and business planning processes by conducting capability assessments that identify where the organisation&rsquo;s strengths and gaps sit.
 </li>
 <li>
 Own the succession planning process, including identification, pipelining, and readiness assessment, ensuring the business has the right talent in place for critical roles.
 </li>
 <li>
 Design structured learning needs analyses and solutions that are directly linked to business transformation projects and expansion plans.
 </li>
 <li>
 Act as a business partner and internal consultant, working closely with leaders across the organisation to diagnose capability gaps and recommend tailored solutions.
 </li>
 <li>
 Play a central role in maintaining and protecting the Big Ticket culture through engagement, with a focus on people management and personal development.
 </li>
 <li>
 Own and shape the employee engagement survey approach, with direct influence over how it is set up, rolled out, and acted upon, particularly in areas linked to L&amp;D and manager effectiveness.
 </li>
 <li>
 Design and deliver the full onboarding journey, from a new joiner&rsquo;s first day through to probation confirmation and objective setting, making sure people feel confident, connected, and clear on what&rsquo;s expected.
 </li>
 <li>
 Support the Performance Management process by linking learning initiatives to performance goals, capability building, and development outcomes.
 </li>
 <li>
 Introduce engaging initiatives like lunch-and-learns, knowledge-sharing sessions, and team-building activities that keep learning visible and part of everyday life at Big Ticket.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Strong consulting and business partnering skills. You know how to build trust, influence stakeholders, and work effectively at every level of the organisation.
 </li>
 <li>
 Hands-on experience with LMS platforms and e-learning tools, including selecting, implementing, and driving adoption.
 </li>
 <li>
 A strategic thinker who can also get into the detail. You&rsquo;re comfortable moving between long-term planning and day-to-day delivery.
 </li>
 <li>
 Proven ability to build programmes from scratch, as well as improve and scale existing ones.
 </li>
 <li>
 Strong understanding of performance management, succession planning, and how L&amp;D connects to both.
 </li>
 <li>
 Experience designing and delivering leadership development programmes, management training, and coaching or mentoring frameworks.
 </li>
 <li>
 Comfortable juggling multiple projects at once without things falling through the cracks.
 </li>
 <li>
 Experience with employee engagement measurement, survey design, and turning insight into action.
 </li>
 <li>
 International exposure or experience working in multicultural environments is a strong advantage.
 </li>
 <li>
 Executive Coaching certification or experience is a plus, but not essential.
 
 
 </li>
 </ul>
 
 Qualifications Required
 
 
 
 <ul>
 <li>
 A degree in HR, Business, Training and Development, Organisational Development, or a related discipline.
 </li>
 <li>
 Professional certifications such as CIPD would be a bonus.
 </li>
 <li>
 Extensive experience in Learning and Development, Talent Development, or Organisational Development.
 </li>
 <li>
 A track record of designing and delivering impactful learning and talent programmes in a corporate environment, ideally during a period of growth or transformation.
 </li>
 </ul>
</div>

Learning & Talent Development Manager

One&Only Resorts

<div>
 ( 12438 )
 
 
 At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Glistening on a private apex of Palm Island, One&amp;Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.
 
 
 With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an
 
 Assistant Manager, Learning &amp; Development
 
 to join the One&amp;Only team at
 
 One&amp;Only The Palm Resort
 
 in Dubai.
 
 
 With the global growth of our brands, you will be an integral spart of the Resort&rsquo;s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will focus on developing, planning and managing the learning and development programs for all colleagues in order to meet both the individual and organizational needs; and to ensure that the brand standards are adhered to.
 
 
 Suitable candidate will be reporting directly to the Cluster Learning &amp; Development Manager. He/She must be highly qualified and must have at least 2-3 years&rsquo; experience in an upscale luxury hospitality industry or five-star hotels. He/She must have a learning, coaching &amp; development background with strong attention to details, interpersonal skills and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Middle East/GCC experience is an advantage.
 
 
 At
 
 One&amp;Only
 
 creating
 
 JOY
 
 is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.
 
 
 Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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Assistant Manager, Learning & Development

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