learning and development officer

EPAM Systems

<div>We are seeking a proactive and strategic Learning and Development Manager based in T&uuml;rkiye (preferably Izmir) to join our People team and serve as a key advisor at the leadership level.
This role will focus on aligning global learning objectives with local business priorities, fostering talent development in the region, and promoting EPAM&rsquo;s learning culture within the local market.
The ideal candidate will possess strong expertise in L&amp;D, exceptional stakeholder engagement abilities, and a passion for achieving business outcomes through targeted learning strategies.
Responsibilities<ul><li>
Serve as a strategic partner to business leaders in T&uuml;rkiye to align learning strategies with regional talent development needs</li><li>
Foster trust-based relationships with local leadership, People team members, and subject matter experts (SMEs) to advance L&amp;D initiatives</li><li>
Conduct assessments to identify skills gaps and prioritize learning needs for the region</li><li>
Develop and deliver learning solutions that integrate global goals with local business context</li><li>
Promote the importance of L&amp;D initiatives to ensure buy-in at all levels and encourage learner participation</li><li>
Represent EPAM at conferences and industry gatherings to highlight training capabilities and strengthen the employer brand</li><li>
Establish partnerships with universities to support initiatives such as mentoring programs and internships</li><li>
Collaborate with global L&amp;D teams to sustain alignment while leading localized implementation efforts</li><li>
Evaluate and report on the effectiveness of L&amp;D efforts in driving business results</li></ul>
Requirements<ul><li>
8+ years of expertise in Learning &amp; Development, ideally within commercial organizations</li><li>
Background in stakeholder management, instructional design, and development of regional L&amp;D strategies</li><li>
Strong communication and presentation proficiency</li><li>
Familiarity with educational institutions or university collaboration programs</li><li>
Capability to assess training needs and create learning solutions to address them</li><li>
High level of independence, ownership, and decision-making flexibility</li><li>
Competency in navigating matrixed organizations and integrating with global teams</li><li>
B2+/C1 English language skills</li></ul>
Nice to have<ul><li>
Professional certifications in L&amp;D such as CPTD, CIPD, or equivalent</li><li>
Background in establishing new learning strategies or scaling L&amp;D in emerging markets</li><li>
Familiarity with LMS platforms, learning technologies, and global learning standards</li><li>
Understanding of event coordination for industry gatherings focused on L&amp;D or HR</li></ul>
We offer<ul><li>
CONTINUOUS UPSKILLING, LEARNING &amp; DEVELOPMENT<ul><li>
Diversity of tasks and projects</li><li>
Assessment center for objective review of competency level</li><li>
Personal development plan</li><li>
Mentoring programs and leadership development</li><li>
Certification and professional development support</li><li>
Access to learning platforms including more than 2,500 internal courses and the LinkedIn Learning library with 20,000+ courses</li><li>
English courses taught by certified teachers</li></ul></li><li>
CORPORATE BENEFITS<ul><li>
Extra leave days</li><li>
Referral bonuses</li></ul></li><li>
COMPENSATION PACKAGE<ul><li>
Competitive compensation paid in USD</li><li>
Regular salary and performance reviews</li></ul></li><li>
MEDICAL &amp; HEALTHCARE<ul><li>
Private health insurance</li><li>
Well-being events</li></ul></li><li>
WORKING ENVIRONMENT<ul><li>
Recreation areas and kitchens</li><li>
Tea, coffee, and snacks</li><li>
Well-being events</li><li>
Sports equipment and game consoles</li><li>
IT Equipment</li><li>
Microsoft's Software Assurance Home Use Program (HUP)</li></ul></li></ul>
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.</div>

Learning and Development Manager

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">LEARNING &amp; DEVELOPMENT MANAGER</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose:
We are seeking a Learning &amp; Development Manager to join our amazing team. If you have a warm personality, a keen eye for detail, and a love for creating calming environments, we&rsquo;d love to meet you. 
Key Responsibilities:<ul><li>
Assist in the development and delivery of comprehensive training programs for employees at all levels.</li><li>
Collaborate with department heads to identify training needs and develop customized training solutions.</li><li>
Facilitate training sessions, workshops, on the job trainings &amp; seminars.</li><li>
Evaluate the effectiveness of training programs and make recommendations for improvement.</li><li>
Maintain accurate records of training activities and employee progress.</li><li>
Support in managing the training budget and resources.</li><li>
Stay updated with industry trends and best practices in training and development.</li></ul> 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Human Resources, Education, or a related field.</li><li>
3 years of experience in learning and development, training, or a similar role.</li><li>
Strong presentation and facilitation skills.</li><li>
Excellent written and verbal communication skills.</li><li>
Ability to work independently and as part of a team.</li><li>
Proficiency in Microsoft Office and learning management systems (LMS).</li><li>
Certification in training and development (e.g., CPTD, ATD) is a plus.</li></ul> 
What's in it for you?<ul><li>
Exciting learning and development programmes to help progress your career</li><li>
Exclusive rates at The Ned for staying and eating for you, your family and friends</li><li>
Regular social events</li><li>
Employee assistance program &ndash; 24/7 advice and support</li><li>
Reward and recognition initiatives</li></ul> 
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion program is central to making that vision a reality.
Apply today and join us as Learning &amp; Development Manager! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div>

LEARNING & DEVELOPMENT MANAGER

TIVOLI

<div>Company Description 
Rising above the fairways of the LA VIE Club Golf Course, Tivoli La Vie Muscat Hotel &amp; Residences is a distinctive new address with a western lifestyle in the Omani capital. Part of the prestigious LA VIE development, the property offers a sophisticated stay just ten minutes from Muscat International Airport and close to the Oman Convention &amp; Exhibition Centre. 
Job Description 
As the Learning and Development Manager at Tivoli La Vie Muscat Hotel &amp; Residences, you will play a pivotal role in shaping the hotel&rsquo;s culture, service standards, and operational excellence from the ground up. Responsible for the development and execution of all training and development programs during the pre-opening phase and post-opening operations, you will ensure our team members are equipped with the skills and values needed to deliver exceptional guest experiences in line with Tivoli&rsquo;s luxury brand standards.
Key Responsibilities:
Pre-Opening Phase:<ul><li>
Develop and implement the Pre-Opening Training Plan in alignment with Tivoli brand standards and operational goals.</li><li>
Conduct Training Needs Analysis across departments to determine role-specific training requirements.</li><li>
Coordinate with department heads and the corporate office to schedule and deliver brand immersion, induction, and skills training programs.</li><li>
Design and deliver Train-the-Trainer programs to develop departmental training champions.</li><li>
Support recruitment and onboarding by ensuring all new hires receive consistent and engaging training experiences.</li><li>
Work closely with project teams to integrate L&amp;D strategies with operational timelines.</li></ul>
Post-Opening Phase:<ul><li>
Establish a continuous learning culture that supports career growth, retention, and performance excellence.</li><li>
Maintain training records and evaluate the effectiveness of programs using KPIs and feedback.</li><li>
Facilitate soft skills, leadership development, and service excellence workshops.</li><li>
Partner with operational leaders to identify talent gaps and support succession planning.</li><li>
Lead compliance and mandatory training programs (e.g., health &amp; safety, fire safety, brand compliance).</li><li>
Manage performance improvement initiatives and coaching plans when required.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Human Resources, Education, Hospitality Management, or related field.</li><li>
Minimum 3&ndash;5 years of L&amp;D experience in a luxury hotel environment; pre-opening experience is highly desirable.</li><li>
Strong knowledge of hospitality service standards, training methodologies, and adult learning principles.</li><li>
Excellent presentation, facilitation, and communication skills.</li><li>
Fluency in English is required; Arabic is an advantage.</li><li>
Proficiency in MS Office; experience with Learning Management Systems (LMS) preferred.</li><li>
Ability to work under pressure and adapt to the dynamic demands of a pre-opening project.</li></ul> 
Additional Information<ul><li> 
A unique opportunity to shape the culture and standards of a prestigious new property in Muscat.</li><li>
Competitive salary and benefits in line with industry standards.</li><li>
Career development opportunities within Minor Hotels Group (Tivoli&rsquo;s parent company).</li><li>
A collaborative and forward-thinking working environment.</li></ul></div>

Nestlé USA

<div>Foods you love. Brands you trust. And a career that empowers you to grow. 
 
At Nestl&eacute; USA, we&rsquo;re all working towards the same goal &ndash; to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity &ndash; and responsibility &ndash; to be there for every moment in our consumers&rsquo; lives. 
Joining Nestl&eacute; means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. 
 
This position is not eligible for Visa Sponsorship. 
Nestl&eacute;+, encompassing six Nestl&eacute; Operating Companies in the U.S., is seeking a Learning and Development Manager to join our U.S. Learning and Development team. We&rsquo;re looking for a strategic, future-focused digital learning leader with a holistic mindset and a passion for innovation. 
In this role, you will lead the design and execution of enterprise-wide learning solutions that drive digital fluency and build critical capabilities across the organization. You&rsquo;ll bring deep expertise in learning and development, with a strong foundation in instructional design, solution development, and scalable implementation. 
You will shape and deliver a learning-led digital strategy informed by business needs, industry best practices, and close collaboration with stakeholders across Digital, IT, and business functions. The ideal candidate is a learning strategist who can translate digital capability into impactful, learner-centered experiences. 
Key responsibilities include conducting needs analyses, designing and delivering digital training programs, managing instructional design projects, and facilitating both in-person and virtual learning sessions. You&rsquo;ll work closely with business leaders, HR partners, and fellow L&amp;D professionals to ensure solutions are relevant, effective, and aligned with organizational goals. 
Primary responsibilities:<ul><li> 
Strategy &amp; Planning<ul><li>
Lead the development and delivery of a comprehensive digital fluency learning strategy, grounded in needs assessments, stakeholder feedback, and L&amp;D best practices to build broad-based digital fluency and support organizational goals</li><li>
Create and maintain an annual roadmap for digital learning solutions that aligns with broader L&amp;D and Digital transformation strategies</li><li>
Contribute to enterprise discussions around digital competencies, proficiency expectations, and development strategies to close identified capability gaps</li><li>
Stay current with learning and technology trends, digital workplace innovations, and emerging capabilities in the L&amp;D industry to inform strategy and delivery</li></ul></li></ul><ul><li> 
Needs Assessment &amp; Stakeholder Engagement<ul><li>
Assess and analyze digital learning needs by collaborating with business leaders, HR Business Partners, and Digital/IT stakeholders, using data and strategic priorities</li><li>
Partner with key stakeholder groups (including Digital, IT, and Corporate L&amp;D) to assess, prioritize, and deliver learning solutions that address enterprise-wide digital capability needs and stay informed on long-term digital roadmaps, incorporate relevant trends, and ensure alignment across learning initiatives</li><li>
Engage with leadership teams when digital enablement or people development initiatives intersect, ensuring L&amp;D strategy is integrated and proactive</li><li>
Act as a key communication link between the L&amp;D function and internal stakeholders on all matters related to digital learning initiatives</li><li>
Provide strategic facilitation and consulting to HR and business leaders on best practices for digital learning adoption, trends, and impact</li></ul></li></ul><ul><li> 
Design &amp; Development<ul><li>
Design and deploy enterprise-scale learning programs that increase digital readiness and competence, leveraging a mix of delivery formats (e.g., live, blended, experiential, and asynchronous)</li><li>
Collaborate with instructional designers (internal or external) to create high-impact, scalable digital learning content and experiences</li><li>
Work closely with Corporate and Functional L&amp;D teams to ensure digital learning strategies align with and complement broader enterprise capability-building efforts</li><li>
Facilitate learning sessions and focus groups (virtual or in-person) to gather learner insights, test new ideas, and co-create digital learning content</li></ul></li></ul><ul><li> 
Implementation &amp; Measurement<ul><li>
Ensure all digital learning offerings are integrated into enterprise systems (e.g., LMS) and accessible across the organization</li><li>
Evaluate and measure the impact of digital learning programs using established metrics, feedback loops, and continuous improvement processes</li><li>
Manage digital learning projects from strategy through implementation, ensuring on-time and within-budget delivery</li></ul></li></ul> 
Qualifications: 
<ul><li>
BS/BA in Business Administration, Human Resources, training and development, organization development, or a related field required.</li><li>
MS/MA/MBA is preferred.</li><li>
Position requires up to 15% travel.</li><li>
5+ years in Learning and Development with emphasis on building enterprise capability building and solution development specific to digital fluency, working across all organization levels.</li><li>
Working knowledge of digital transformation trends and tools; able to interpret digital needs and align them with learning solutions.</li><li>
Strong instructional design skills, with experience in both content creation and deployment across various modalities.</li><li>
Exceptional collaboration and communication skills, with the ability to engage technical and non-technical stakeholders.</li><li>
Proficiency with learning platforms and tools (e.g., LMS, digital content libraries, e-learning authoring tools).</li></ul> 
Skills: 
<ul><li>
Expertise in facilitation, instructional design, and scalable learning solutions</li><li>
Strong emotional intelligence and stakeholder engagement</li><li>
Proven ability to lead and implement large-scale, cross-functional projects</li><li>
Excellent communication and storytelling skills with business relevance</li><li>
Strategic thinker with strong business acumen and innovation mindset</li><li>
Skilled in simplifying complex concepts and creating learner-centered solutions</li><li>
Comfortable taking initiative, adapting quickly, and working independently</li><li>
Proficient in Microsoft Office; strong project and program management capabilities</li><li>
Effective collaborator with coaching, negotiation, and interpersonal strengths</li><li>
Trusted partner with a customer-focused approach to learning delivery</li></ul> 
It is our business imperative to remain a very inclusive workplace. 
 
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl&eacute;. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl&eacute; seeks such skilled and qualified individuals to share our mission where you&rsquo;ll join a cohort of others who have chosen to call Nestl&eacute; home. 
The Nestl&eacute; Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. 
This position is not eligible for Visa Sponsorship. 
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy. 
Job Requisition: 359775</div>

Learning & Development Manager - Digital Capability

Mandarin Oriental

<div>
 Emirates Palace Mandarin Oriental, Abu Dhabi is looking for Learning &amp; Development Manager to join our People &amp; Culture team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Emirates Palace is the definition of an unrivaled Arabian fantasy. From a 1.3 km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace offers award-winning 5-star luxury hospitality and authentic local experiences with 394 luxurious rooms and suites along with award-winning culinary cuisines.
 
 
 
 About The Job
 
 
 
 Based at the Emirates Palace Mandarin Oriental, Abu Dhabi / within the People &amp; Culture Department, the Learning &amp; Development Manager is responsible for creation, implementation, and facilitation of all colleagues&rsquo; trainings and learning programs. The Learning &amp; Development Manager reports to the Director of Learning &amp; Development and Quality.
 
 
 
 As Learning &amp; Development Manager, you will be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Analyzing learning and development needs in all areas of the hotel
 </li>
 <li>
 Developing a strategy for learning and development of all colleagues
 </li>
 <li>
 Ensuring colleagues training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests meeting environment)
 </li>
 <li>
 Designing, delivering and arranging training programs to address specific training needs
 </li>
 <li>
 Assisting all department heads with making and implementing training decisions in their areas
 </li>
 <li>
 Managing the performance and development for all colleagues
 </li>
 <li>
 Maximizing learning by providing a creative, fun and exciting environment in delivering trainings such as: MOve In orientation, On-Job Training, Group Training Techniques program, Interviewing for Success, Presenting for Success, MOve Up and any new training programs as provided by Corporate Learning &amp; Development
 </li>
 <li>
 Reporting on training completion rates across the Property
 </li>
 <li>
 Supporting all efforts to enliven our Company&rsquo;s Mission, Vision, Pillars and Legendary Quality Experiences throughout the hotel
 </li>
 <li>
 Controlling training expenses and managing expenditures to meet the property&rsquo;s needs while remaining within budget guidelines
 
 
 </li>
 </ul>
 
 As Learning &amp; Development Manager, We Expect From You
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Hospitality Management, Organizational Development or relevant field.
 </li>
 <li>
 Professional certification in Learning &amp; Development / Training is an advantage. Additional hospitality certifications (e.g., Forbes, Leading Hotels of the World) preferred.
 </li>
 <li>
 Minimum 2 years of progressive experience in L&amp;D, preferably in luxury hospitality or high-end service environments.
 </li>
 <li>
 Ability to perform training needs analysis and align learning interventions with operational goals.
 </li>
 <li>
 Strong instructional design skills&mdash;both in-person and e-learning modalities.
 </li>
 <li>
 Familiarity with adult learning principles, blended learning techniques, and learning management systems (LMS).
 </li>
 <li>
 Capability to coach leaders and individual contributors.
 </li>
 <li>
 Deep understanding of luxury service principles and five-star hospitality standards.
 </li>
 <li>
 Ability to train colleagues on soft skills such as etiquette, guest engagement, personalization, and anticipatory service.
 </li>
 <li>
 Knowledge of brand-specific service standards
 </li>
 <li>
 Engaging public speaker and effective facilitator across all levels of colleagues.
 </li>
 <li>
 Empathy and cultural sensitivity when working with diverse teams.
 </li>
 <li>
 Ability to build rapport and influence across departments.
 </li>
 <li>
 Collaborative team player with strong leadership presence.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Hilton

<div>
 LXR Hotels &amp; Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests&mdash;and extraordinary opportunities for our team members.
 
 
 At LXR Hotels &amp; Resorts, we believe our people are the heart of our success. Investing in their growth ensures we continue to deliver the timeless luxury and exceptional service our guests expect. As a Learning &amp; Development Administrator, you will support the delivery of training and development programs that empower our Team Members to reach their full potential.
 
 
 
 What will I be doing?
 
 
 
 As Learning &amp; Development Administrator, you will:
 
 
 <ul>
 <li>
 Provide administrative support for all Learning &amp; Development activities across the hotel.
 </li>
 <li>
 Assist in the coordination, scheduling, and communication of training sessions, workshops, and orientations.
 </li>
 <li>
 Maintain accurate training records, attendance sheets, and e-learning completion reports.
 </li>
 <li>
 Support onboarding and induction programs to ensure new Team Members are welcomed and engaged from day one.
 </li>
 <li>
 Prepare training materials, handouts, and presentations as required.
 </li>
 <li>
 Assist in organizing Team Member engagement activities and recognition programs.
 </li>
 <li>
 Liaise with department trainers and managers to ensure training needs are met.
 </li>
 <li>
 Monitor and update the Learning Management System (LMS) to ensure compliance with Hilton standards.
 </li>
 <li>
 Handle general inquiries related to training and development with professionalism and efficiency.
 </li>
 <li>
 Perform additional tasks as required to support the smooth functioning of the Human Resources &amp; L&amp;D function.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 The ideal candidate will have:
 
 
 <ul>
 <li>
 Previous experience in an administrative role, ideally within Learning &amp; Development or Human Resources.
 </li>
 <li>
 Strong organizational and time management skills with excellent attention to detail.
 </li>
 <li>
 Proficiency in Microsoft Office; experience with Learning Management Systems is an advantage.
 </li>
 <li>
 Strong communication and interpersonal skills, with fluency in English (Arabic is a plus).
 </li>
 <li>
 A proactive and approachable personality with a genuine passion for supporting people&rsquo;s growth.
 </li>
 <li>
 Flexibility and the ability to manage multiple priorities effectively.
 
 
 
 </li>
 </ul>
 
 Why join LXR?
 
 
 
 At
 
 
 LXR Eastern Mangroves Abu Dhabi
 
 
 , you will be part of a team where individuality and growth are celebrated. Hilton offers world-class training, career development opportunities, and the chance to play a key role in shaping the learning journey of our Team Members.
 
 
 
 Work Locations
 
 
 
 LXR Eastern Mangroves Abu Dhabi
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 LXR by Hilton
 
 
 
 Job
 
 
 
 Human Resources
</div>

Learning & Development Administrator (Emiratis Only) - LXR Eastern Mangroves Abu Dhabi (Pre-Opening)

<div>Learning &amp; Development Manager at Waldorf Astoria Dubai International Financial Centre
A Learning &amp; Development Manager for the Waldorf Astoria Dubai International Financial Centre will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.
 
 
What will I be doing?
As a Learning &amp; Development Manager for Waldorf Astoria Dubai International Financial Centre, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. You will be also monitoring the implementation of training related to Forbes standards. Specifically, a Learning &amp; Development Manager will perform the following tasks to the highest standards:<ul><li>Support departments in developing cutting edge functional excellence and in developing leadership capabilities.</li><li>Act as a change catalyst in the cultural and organizational transformation of the hotel.</li><li>Drive Forbes Travel Guide training standards by embedding them into departmental learning programs and ensuring consistency in service delivery across the hotel.</li><li>Provide key input of Training aspects for all activities and plans of the hotel.</li><li>Manage the performance management and succession plan process.</li><li>Support individual and team development, career development, and training and experience-based learning.</li><li>Induct, coach, and mentor new Team Members and provide training regarding our guest satisfaction program.</li><li>Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments.</li><li>Partner with department to deliver training programs and other organizational and leadership development interventions.</li><li>Monitor and conduct learning and development reviews with each department.</li><li>Prepare annual training plans and training calendars for the hotel.</li><li>Work closely with the Department Heads to formulate and agree on comprehensive training procedures to improve our guest satisfaction results and our online scores and position.</li><li>Implement programs that allow the continuous improvement of processes.</li><li>Enforcing the Language of Luxury that is relevant to each department.</li></ul> 
What are we looking for?
A Learning &amp; Development Manager for the Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>Minimum of 3 years of experience in a similar role as Learning &amp; Development Manager in a luxury hotel.
</li><li>Solid knowledge of Forbes standards is required.</li><li>Previous experience in leading the partnership process with Forbes and achieving the Five-Star rating that verifies luxury hotels and elevate the guest experience.</li><li>Thorough knowledge of modern learning and development tools and technique.</li><li>Strong knowledge of statistics and ability to analyze and process information.</li><li>Exceptional communication and presentation skills.</li><li>Excellent people management skills.</li><li>Demonstrated ability to develop interpersonal relationships.</li><li>Committed to delivering a high level of customer service, both internally and externally.</li><li>Excellent grooming standards.</li><li>Flexibility to respond to a range of different work situations.</li><li>Ability to work on their own or in teams</li><li>Proficiency with computers and computer programs, including Microsoft Word, PowerPoint</li></ul><div>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: 
 
<ul><li>Tertiary qualifications, or other collegiate-level degree, in Training or Human Resources.</li><li>Previous experience in UAE.</li></ul> 

What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?</div>
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>

Learning & Development Manager at Waldorf Astoria Dubai International Financial Centre

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Learning & Development Manager at Waldorf Astoria Dubai International Financial Centre