learning and development specialist

University of Pittsburgh

<div><div><p><b>Learning and Development Specialist</b></p></div><div>
Organization Development - Pennsylvania-Pittsburgh - (26004151)</div><div></div><div><p><b><br>
Required Experience</b></p><ul><li>
2-5+ years&rsquo; experience designing and delivering training programs</li><li>
Demonstrated experience facilitating both in-person and virtual/hybrid training sessions</li><li>
Experience working with adult learners in a professional or higher education setting</li><li>
Experience designing learning objectives, courses, and training materials</li><li>
Experience with needs assessments or training needs analysis</li></ul><p><b>
Preferred Experience</b></p><ul><li>
Experience in a higher education, nonprofit, or large complex organizational setting</li><li>
Experience training on a variety of workplace topics, such as professional communication, time management, difficult conversations, supervisor skills, performance management, etc.</li><li>
Experience designing learning experiences grounded in adult learning theory and instructional design best practices that align with organizational goals</li><li>
Experience partnering with subject matter experts (SMEs) to build content</li><li>
Experience working with a diverse population of staff and faculty stakeholders</li></ul><p><b>
Preferred Technical Skills</b></p><ul><li>
Proficiency with Learning Management Systems (LMS)</li><li>
Proficiency with virtual facilitation platforms (e.g, Zoom, Microsoft Teams)</li><li>
Experience with e-learning design tools (e.g., Articulate 360 (Storyline/Rise)</li><li>
Familiarity with learning design models (e.g., ADDIE, Bloom's Taxonomy)</li><li>
Facility with Microsoft Office/PowerPoint for content creation</li><li>
Basic data/reporting skills to track training metrics, completion rates, and evaluation feedback</li></ul><p></p><p><b><br>
Core Competencies</b></p><ul><li>
Exceptional facilitation skills with the ability to create engaging, learner-centered experiences that encourage participation, discussion, and knowledge application across in-person, virtual, and hybrid environments</li><li>
Ability to translate complex or technical information into accessible, engaging content</li><li>
Strong project management and organizational skills; ability to manage multiple concurrent training initiatives</li><li>
Collaborative self-starter&mdash;ability to work well in a small team environment while also managing workload autonomously</li><li>
Adaptability&mdash;able to pivot between topics, audiences, delivery modes (virtual vs. in-person)</li><li>
Strong customer service orientation and a collaborative, consultative approach with departments and leadership</li><li>
Cultural competence and ability to design inclusive training for a diverse university community</li></ul><p>
Portfolio or work samples demonstrating instructional design, facilitator materials, or e-learning development preferred</p></div><div><div><b>
Job Summary</b></div><p>
Determines training needs, develops instructional programs to meet management and employee requirements, and conducts studies to determine program effectiveness. Coordinates and conducts courses and seminars and compiles training manuals and other aids.</p></div><div><div><b>
Essential Functions</b></div><p>
This position combines instructional design and learning facilitation. The successful candidate is equally excited by designing engaging learning experiences as they are confidently delivering them.</p><p>
&bull; Deliver Organization Development (OD) workshops as appropriate in topics such as Customer Service, Performance Management, and Supervisor Skills. &bull; Deliver weekly Faculty Staff and Development (FSDP) workshops related to professional and personal skill development. &bull; Deliver additional programs to meet the ongoing needs of the University community as part of an OD intervention. &bull; Recognize and accommodate various learning styles while creating energizing learning experiences that meet the needs of the targeted audience. This will include consideration of a wide range of age groups, work experience levels, and learners at different career stages. &bull; Work with subject matter experts and other stakeholders to proactively identify and analyze workforce learning and development needs. &bull; Determine and state learning objectives and create content that matches the objectives for both on[1]line and classroom environments, depending on need. &bull; Update existing programming content to meet specific client needs and reflect current trends. &bull; Create or assist in the creation of supporting material/media (audio, video, simulations, role plays, games, etc.) &bull; Ability to develop and measure learning outcomes. Also, decide on the criteria used to judge learners&rsquo; performance and develop assessment instruments. &bull; Maintain project documentation. &bull; Cultivate and maintain relationships with stakeholders (subject matter experts, technical professionals, communication professionals, faculty, etc.)</p></div><div><div><b>
Physical Effort</b></div><p>
Ability to travel between campus locations or other locations in the Pittsburgh area, when applicable, for in-person sessions.</p><p>
Moderate physical effort required. May be required to stand/move for several hours at a time. May be required to move objects up to 50 pounds with or without assistance of equipment.</p></div><p></p><div><p><i><br>
The University of Pittsburgh is an equal opportunity employer / disability / veteran.</i></p><div><br>
</div></div><div><div><b>
Assignment Category</b></div> Full-time regular</div><div><div><b>
Job Classification</b></div> Staff.Training Specialist</div><div><div><b>
Job Family</b></div> Academic &amp; Student Services</div><div><div><b>
Job Sub-Family</b></div> Academic Services</div><div><div><b>
Campus</b></div> Pittsburgh</div><div><div><b>
Minimum Education Level Required</b></div> Bachelor's Degree</div><div><div><b>
Minimum Years of Experience Required</b></div> 1</div><div><div><b>
Will this position accept substitution in lieu of education or experience? </b></div>Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.</div><div><div><b>
Additional details about Required Licensure/Certification</b></div> &bull; Bachelor&rsquo;s degree in Education, Human Resources, Business, or related field &bull; Master's degree preferred &bull; Relevant certifications (e.g., instructional design, teaching, facilitation, DDI, ATD, CPTD, or related professional credentials) preferred</div><div><div><b>
Work Schedule</b></div> Monday - Friday, 8:30 a.m. - 5:00 p.m.</div><div><div><b>
Work Arrangement</b></div> Hybrid: Combination of On-Campus and Remote work as determined by the department.</div><div><div><b>
Hiring Range</b></div> $55,000-$60,000</div><div><div><b>
Relocation Offered</b></div> No</div><div><div><b>
Visa Sponsorship Provided</b></div> No</div><div><div><b>
Background Check</b></div> For position finalists, employment with the University will require successful completion of a background check</div><div><div><b>
Child Protection Clearances</b></div> Not Applicable</div><div><div><b>
Required Documents</b></div> Resume, Cover Letter</div><div><div><b>
Optional Documents</b></div> Not Applicable, Other (review job description for more details)</div></div>

Learning and Development Specialist

RR Donnelley

<div><b>Company Description</b><p><br>
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry&rsquo;s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.</p><b><br>
Job Description</b><p><br>
The Learning and Development Specialist is crucial in supporting RRD's training and development initiatives and will primarily focus on manufacturing training and apprenticeship programs with the goal of delivering programs to employees aimed at aligning employee performance with organizational goals and objectives. This key role is responsible for developing, maintaining, and improving our standardized offerings as well as assisting local leadership with coordinating training that may include classroom, e-learning, and on-the-job training. Duties require interacting with various departments and all levels of the organization, from site leadership to subject matter experts (SMEs) and trainees.</p><p>
Shift: Monday - Friday, 9AM - 5PM (overtime and weekend as needed)</p><p>
Salary: $64,500</p><p>
Responsibilities:</p><ul><li>
Perform needs analysis through relationships with local leadership, stakeholders, and staff to identify training needs.</li><li>
Plan, implement, and evaluate learning interventions to achieve business objectives</li><li>
Create engaging and challenging courseware and training materials.</li><li>
Implement appropriate solutions for a variety of mediums, including classroom facilitation and online delivery, in a timely manner.</li><li>
Coordinate and/or assist in various training activities within the facility (e.g., apprentice programs, manufacturing training, safety compliance, orientation programs, job knowledge, and leadership development).</li><li>
Develop standardized training/apprenticeship metrics to evaluate the success of all training initiatives.</li><li>
Support local personnel in the implementation of Apprenticeships and related training.</li><li>
Track employee progress in online learning and compliance course completion via Learning Management System Apply standard evaluation methodologies for measuring training effectiveness and analyze evaluation data.</li><li>
Create reports to present findings to mid-level management or HR partners.</li><li>
Make recommendations to partners for changes on how to improve employee performance or adjust training programs to maximize effectiveness and execute those changes</li><li>
Drive analysis of skills development expectations for each role in assigned location(s) and create related documentation in support of performance and training needs through observation and stakeholder interviews.</li><li>
Serves as a liaison between local managers and Corp HR/Learning &amp; Development Demonstrates knowledge of principles and practices of adult learning theories, training and development, and training design and their successful application within the workplace environment.</li><li>
Develops, manages, and delivers training.</li><li>
Perform other related duties and participate in special projects as assigned.</li></ul><p></p><b><br>
Qualifications</b><br>
<ul><li>
Bachelor's degree in a discipline related to functional work</li><li>
2 or more years years of progressive work experience</li><li>
Excellent verbal and written communication skills</li><li>
Strong presentation and facilitation skills</li><li>
Proficient with Google Workspace collaboration tools</li><li>
Understanding of Adult Learning Theory</li><li>
Adept with a variety of multimedia training platforms and methods</li><li>
Ability to evaluate and research training options and alternatives</li><li>
Ability to design and implement effective training and development solutions</li></ul><br>
<b>
Additional Information</b><p><br>
The national pay range for this role is $64,500 - $98,000 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.</p><p>
#LI-Onsite</p><p>
#LI-NH1</p><p>
#WLPHX</p><div></div><p>
RRD is an Equal Opportunity Employer, including disability/veterans</p>
<p>
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.</p>
<p>
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.</p></div>

Learning and Development Specialist 1st Shift (Onsite)

Utah State University

<div>Overview:
<div>
Come join our high-trust, highly engaged, and impactful Human Resources team as an Organizational Development and Training Specialist. In this role, you will support university-wide learning, leadership development, and organizational effectiveness initiatives that enhance employee growth, engagement, and performance.</div><div></div><div><br>
This position will contribute to the design, coordination, and delivery of training programs, onboarding experiences, leadership development initiatives, and organizational improvement efforts. The Specialist will collaborate with HR partners and campus leaders to identify development needs, create learning resources, facilitate training sessions, support change initiatives, and use data to improve employee experiences.</div><div></div><div><br>
If you have experience in training, organizational development, facilitation, or employee development and want to make a meaningful impact on employee growth, leadership capability, and workplace culture, we encourage you to apply.</div><div></div><div><br>
This position reports directly to the Organizational Development &amp; Training Supervisor and works closely with Talent Management and Organizational Effectiveness team members and campus partners. This position may be filled as an Organizational Development and Training Specialist I or II based on the candidate&rsquo;s qualifications and experience.</div>
Responsibilities:
<div><b>
Leadership Development and Training</b></div><ul><li>
Develop, coordinate, and facilitate training programs focused on leadership development, Title IX compliance, professional skills, workplace practices, and employee growth.</li><li>
Create and maintain training materials and learning resources, including presentations, guides, job aids, and digital content.</li><li>
Partner with HR and campus stakeholders to identify development needs and support leadership development, performance management, and employee growth initiatives.</li></ul><div><b>
Onboarding and Employee Development</b></div><ul><li>
Support the planning, delivery, and facilitation of employee onboarding, orientation, and development programs.</li><li>
Maintain related learning resources and gather feedback to identify opportunities for improvement.</li></ul><div><b>
Process Improvement and Change Management</b></div><ul><li>
Collaborate with HR and campus departments to improve processes, workflows, and employee experiences.</li><li>
Develop training materials, communications, and other resources that support process improvements and organizational change initiatives.</li><li>
Facilitate discussions, training, and feedback activities that help employees understand and adapt to change.</li></ul><div><b>
Team Development and Coaching</b></div><ul><li>
Support team development, collaboration, and engagement through workshops, facilitated discussions, and learning activities.</li><li>
Provide developmental coaching and guidance within established programs and areas of expertise.</li></ul><div><b>
Data and Program Evaluation</b></div><ul><li>
Collect, analyze, and report on participation, survey, and feedback data to evaluate program effectiveness and identify opportunities for improvement.</li><li>
Use data-driven insights to enhance training and employee development initiatives.</li></ul><div><b>
Culture and Engagement</b></div><ul><li>
Support employee engagement, recognition, and culture-building initiatives.</li><li>
Assist with surveys, focus groups, listening sessions, and other efforts to improve employee experience and organizational culture.</li></ul><div><b>
Program Administration</b></div><ul><li>
Coordinate training logistics, communications, records, learning management system information, vendor relationships, and other administrative functions supporting development programs.</li></ul>
Qualifications:
<div><b>
Minimum Qualifications</b><br>
<i>Organizational Development and Training Specialist I</i></div><ul><li>
Bachelor&rsquo;s degree in organizational development, training and development, instructional design, human resources, business administration, education, psychology, or a related field; or equivalent experience.</li><li>
Up to one year of relevant experience in training, employee development, organizational development, human resources, education, or a related field.</li></ul><div><i>
Organizational Development and Training Specialist II</i></div><ul><li>
Bachelor&rsquo;s degree in organizational development, training and development, instructional design, human resources, business administration, education, psychology, or a related field; or equivalent experience.</li><li>
Three years of relevant experience in training, organizational development, employee development, human resources, facilitation, or a related field.</li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Master&rsquo;s degree in organizational development, human resources, instructional design, education, business administration, or related field.</li><li>
Experience facilitating leadership development programs, workshops, or team development sessions.</li><li>
Experience with organizational change management methodologies (e.g., ADKAR).</li><li>
Experience using learning management systems (e.g., Cornerstone, Absorb, Canvas, Workday Learning).</li><li>
Experience with process improvement methodologies such as Lean, Agile, or Design Thinking.</li><li>
Experience working in higher education or a complex organizational environment.</li><li>
Experience using employee assessments such as DISC, StrengthsFinder, or 360-degree feedback tools.</li></ul><div><b>
Knowledge, Skills, and Abilities</b></div><ul><li>
Knowledge of adult learning principles and training program development.</li><li>
Ability to design, deliver, and evaluate training programs for diverse audiences.</li><li>
Strong facilitation, presentation, and communication skills.</li><li>
Ability to build collaborative relationships with employees, leaders, and campus partners.</li><li>
Ability to analyze data and use findings to improve programs and services.</li><li>
Ability to manage multiple projects and priorities.</li><li>
Ability to maintain confidentiality and handle sensitive information appropriately.</li><li>
Proficiency with Microsoft Office Suite and learning technologies.</li></ul>
Required Documents:
<div>
Along with the online application, please attach:</div><ul><li>
Resume to be uploaded at the beginning of your application in the Candidate Profile under &ldquo;Resume/CV&rdquo;.</li><li><div>
Answer the following during your application:</div><ul><li><div>
Please describe your interest in the field of organizational development and training.</div></li><li><div>
Please describe how your education, experience, and interests have prepared you for this role.</div></li><li><div>
Please provide examples that demonstrate your ability to help others learn and grow, collaborate to solve problems, and identify opportunities for process improvement.</div></li><li><div>
Please provide examples that demonstrate your ability to present information and communicate effectively with diverse audiences.</div></li></ul></li></ul><div>
**Document size may not exceed 10 MB.**</div>
Advertised Salary: $44,000 - $59,000 Commensurate with experience, plus excellent benefits ADA:
<div>
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions (such as typing).</div>
University Highlights:
<div>
Founded in 1888, Utah State University is Utah&rsquo;s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.</div><div></div><div><br>
USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State&rsquo;s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.</div><div></div><div><br>
Competing at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, officially joining on July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025&ndash;26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.</div><div></div><div><br>
Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.</div><div></div><div><br>
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university&rsquo;s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.</div><div></div><ul><li><br>
updated 07/2026</li></ul>
Notice of Non-discrimination:
<div>
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.</div><div></div><div><br>
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.</div><div></div><div><br>
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.</div><div></div><div><br>
In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.</div><div><br>
</div><div>The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU&rsquo;s non-discrimination policies:</div><div></div><div><div><div><b><br>
Matthew Pinner</b></div><div>
Executive Director
</div><div>Civil Rights &amp; Title IX Office</div><div>
matthew.pinner@usu.edu</div><div>
435-797-1266 | Old Main Rm. 401D</div><div>
1475 Old Main Hill, Logan, UT 84322</div></div><div></div><div><div><b><br>
Cody Carmichael</b></div><div>
Title IX Coordinator
</div><div>cody.carmichael@usu.edu</div><div>
435-797-1266 | Old Main Rm. 402D</div><div>
1475 Old Main Hill, Logan, UT 84322</div></div></div><div></div><div><br>
For further information regarding non-discrimination, please visit crtix.usu.edu or contact:</div><div><br>
</div><div>U.S. Department of Education
</div><div>Denver Regional Office</div><div>
303-844-5695| OCR.Denver@ed.gov</div><div></div><div><br>
U.S. Department of Education
</div><div>Office of Assistant Secretary for Civil Rights</div><div>
800-421-3481 | OCR@ed.gov</div><div></div><ul><li><br>
updated 10/2025</li></ul></div>

Organizational Development & Training Specialist I or II

Oracle

<div><div><p><b>Role Overview
</b></p></div><div><p>As Training Specialist, you will serve as a senior individual contributor responsible for designing, delivering, and improving training programs for Oracle Cloud Infrastructure data center operations and support teams. This role helps ensure field teams are prepared to execute safely, follow approved procedures, respond to abnormal conditions, and maintain reliable operations in mission-critical environments.
</p></div><div><p>You will partner with training leadership, Data Center Operations, Engineering, Reliability, Site Deployment, Safety, Security, and technical SMEs to convert operating standards and field lessons into practical learning content. The role requires strong facilitation skills, documentation discipline, technical curiosity, and the ability to build trust with both learners and operational leaders.</p></div></div>
<br><div><div><div><p><b>Key Responsibilities
</b></p></div><div><ul><li><p>Develop, deliver, and continuously improve training content for data center technicians, engineers, supervisors, and operational support teams.
</p></li></ul></div><div><ul><li><p>Support role-based training paths covering safety, access control, critical environment basics, maintenance execution, MOP/SOP/EOP expectations, incident response, and site readiness.
</p></li></ul></div><div><ul><li><p>Facilitate instructor-led sessions, workshops, onboarding programs, refresher training, and train-the-trainer activities.
</p></li></ul></div><div><ul><li><p>Partner with technical SMEs to validate course accuracy for electrical, mechanical, controls, fire/life safety, security, and operational workflows.
</p></li></ul></div><div><ul><li><p>Create practical learning materials, including job aids, knowledge checks, field qualification guides, hands-on exercises, and scenario-based training.
</p></li></ul></div><div><ul><li><p>Maintain training records, completion tracking, qualification evidence, and readiness reporting in approved systems of record.
</p></li></ul></div><div><ul><li><p>Review incident learnings, audit findings, procedure updates, and field feedback to identify training improvements.
</p></li></ul></div><div><ul><li><p>Support training readiness for new site launches, expansions, transitions, remediation projects, and major operational changes.
</p></li></ul></div><div><ul><li><p>Coordinate training logistics, learner communications, attendance, materials, evaluations, and follow-up actions.
</p></li></ul></div><div><ul><li><p>Measure training effectiveness through feedback, assessments, field observations, completion data, and stakeholder input.
</p></li></ul></div><div><ul><li><p>Promote consistent training standards across sites while adapting delivery methods to local operational needs.
</p></li></ul></div><div><ul><li><p>Mentor less experienced trainers, field SMEs, and site partners on facilitation quality and documentation expectations.
</p></li></ul></div><div><p><b>Ideal Candidate Profile
</b></p></div><div><ul><li><p>8+ years of experience in technical training, data center operations, facilities operations, maintenance, reliability, safety, workforce development, or a related field.<br>
</p></li></ul></div></div><p></p><div><div><ul><li><p>Experience developing and delivering training for technical, operational, industrial, utility, military, manufacturing, or mission-critical teams.
</p></li></ul></div><div><ul><li><p>Working knowledge of data center facilities operations, maintenance practices, safety programs, procedures, and operational readiness.
</p></li></ul></div><div><ul><li><p>Experience managing training records, learning content, qualification tracking, assessments, and stakeholder reporting.
</p></li></ul></div><div><ul><li><p>Strong facilitation, business writing, learner engagement, and cross-functional coordination skills.
</p></li></ul></div><div><ul><li><p>Bachelor's degree in education, operations, engineering, facilities management, organizational development, or equivalent practical experience.
</p></li></ul></div><div><p><b>Skills and Competencies
</b></p></div><div><ul><li><p>Strong instructional delivery with the ability to make technical topics clear, practical, and relevant.
</p></li></ul></div><div><ul><li><p>Operational discipline in maintaining accurate training records, version control, and readiness tracking.
</p></li></ul></div><div><ul><li><p>Ability to partner effectively with field teams, SMEs, managers, and learners across multiple sites.
</p></li></ul></div><div><ul><li><p>Strong written communication and documentation skills .
</p></li></ul></div><div><ul><li><p>Continuous improvement mindset focused on training quality, field adoption, and measurable capability gains.
</p></li></ul></div><div><ul><li><p>Comfort operating in fast-changing environments where training priorities shift with operational risk.
</p></li></ul></div><div><p><b>Preferred Skills / Certifications
</b></p></div><div><ul><li><p>Experience with learning management systems, content authoring tools, training dashboards, or qualification tracking platforms.
</p></li></ul></div><div><ul><li><p>Familiarity with BMS/EPMS, CMMS, DCIM, MOP/SOP/EOP governance, critical environment safety, and site operations practices.
</p></li></ul></div><div><ul><li><p>ATD, CPTD, OSHA, NFPA, Six Sigma, PMP, CMRP, or related technical training certification.
</p></li></ul></div><div><ul><li><p>Experience supporting hyperscale data centers, colocation facilities, utilities, critical manufacturing, military, or high-availability operations.
</p></li></ul></div><div><ul><li><p>Experience creating field-based learning programs, simulations, hands-on labs, or scenario-based assessments.
</p></li></ul></div><div><p><b>Physical Demands / Work Environment
</b></p></div></div><div><div><p>This role operates in office, remote collaboration, classroom, training lab, and active data center environments. The position may require travel to sites and training locations. Site visits may involve walking large facilities, standing for extended periods, using stairs, and following all safety, PPE, security, and access-control requirements.
</p></div><div><p><b>Why Oracle Cloud Infrastructure?
</b></p></div><div><ul><li><p>Global impact at cloud scale supporting mission-critical infrastructure for customers around the world.
</p></li></ul></div><div><ul><li><p>Technically rigorous environment where reliability, safety, documentation, and operational readiness matter every day.
</p></li></ul></div><div><ul><li><p>Culture built on ownership, operational excellence, continuous improvement, and cross-functional partnership.<br>
</p></li></ul></div><p></p><div><ul><li><p>Long-term career development across cloud infrastructure, data center operations, construction delivery, and global portfolio leadership.</p></li></ul></div></div></div>

Training Specialist

Seebiz SMC Pvt. Ltd.

<p><b>About QALAM</b></p><p>QALAM is a subsidiary of SeeBiz Pvt. Ltd. QALAM is a youth-focused initiative committed to empowering children and young people through impactful training, learning, and development programs.</p><p>As we grow towards becoming a registered Non-Profit Organization (NPO), we are looking for a passionate and organized professional to help build strong HR and learning systems while ensuring the smooth execution and documentation of all training activities.</p><p><b>Position Summary</b></p><p>The People Operations &amp; Learning Specialist will be responsible for managing the</p><p>complete learning ecosystem of QALAM. This includes maintaining training</p><p>records, coordinating batches, supporting recruitment and HR processes,</p><p>managing trainers and participants, and developing systems that enable</p><p>organizational growth. Experience working with NGOs, NPOs, or</p><p>educational/training organizations will be highly preferred.</p><p><b>Key Responsibilities</b></p><p><b>Learning &amp; Training Management</b></p><ul><li>Maintain complete records of all training programs and batches.</li><li>Track training schedules, start and end dates, attendance, and participant progress.</li><li>Maintain accurate headcount and participant databases for every batch.</li><li>Coordinate with trainers before, during, and after training sessions.</li><li>Ensure all training materials, reports, and evaluations are properly documented.</li><li>Prepare monthly and quarterly learning reports for management.</li></ul><p><b>HR &amp; People Management</b></p><ul><li>Support recruitment, onboarding, and employee documentation.</li><li>Maintain employee records and HR files.</li><li>Assist in developing HR policies and SOPs.</li><li>Coordinate performance reviews and employee development plans.</li><li>Support volunteer and intern management where required.</li></ul><p><b>Operations &amp; Organizational Growth</b></p><ul><li>Develop systems and processes for efficient program management.</li><li>Ensure accurate documentation for donors, partners, and future NPO compliance.</li><li>Coordinate with NGO partners, schools, and stakeholders when required.</li><li>Maintain training calendars and organizational databases.</li><li>Identify opportunities to improve learning quality and organizational effectiveness.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, Education, Social Sciences, or a related field.</li><li>Relevant experience in HR, Learning &amp; Development, Training Coordination, or NGO/NPO operations.</li><li>Experience working with NGOs, educational institutes, or training organizations will be preferred.</li></ul><p><b>Required Skills</b></p><ul><li>Strong organizational and documentation skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of HR practices and Learning &amp; Development processes.</li><li>Ability to manage multiple training programs simultaneously.</li><li>Proficiency in Microsoft Excel, Google Sheets, Microsoft Office, and Google Workspace.</li><li>Strong reporting and data management skills.</li><li>Problem-solving mindset with attention to detail.</li></ul><p><b>Preferred Attributes</b></p><ul><li>Experience with youth development or education programs.</li><li>Familiarity with NGO reporting and project management.</li><li>Ability to work independently and take ownership of responsibilities.</li><li>Passion for education, social impact, and community development.</li></ul><p><b>Reporting To</b></p><p>Founder / Program Director</p><p><b>Employment Type</b></p><p>Full-Time</p><p><b>Success Indicators</b></p><ul><li>All training records are updated and accurate.</li><li>Every batch is tracked from planning to completion.</li><li>HR documentation is complete and organized.</li><li>Training reports are submitted on time.</li><li>Efficient coordination with trainers, participants, and stakeholders.</li><li>Continuous improvement in learning operations and organizational systems.</li></ul><p>Work Location: In person</p>

People Operations & Learning Specialist

<div><div><div><p>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.</p>
</div></div><div><div><div><div><p>Job Req Number: 122462<br>
Time Type: Full Time</p><p></p><p><br>
The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.</p><br>
<p></p>
<p>
The Operational Excellence Trainer is responsible for designing, developing, delivering, and maintaining operational, process, and Transport Management System (TMS) training programs that support employee onboarding, acquisitions, continuous learning, process excellence, system adoption, and change management across the Air &amp; Sea business. The role serves as the central training resource for operational systems, business processes, data quality, reporting, compliance requirements, and operational best practices. The Trainer will ensure employees are equipped with the knowledge, skills, and behaviours required to perform effectively while supporting future system migrations and technology transformation initiatives. The succesful candidate will be based in DSV Dubai.</p><br>
<p></p>
<p><b>
Reporting Line:</b></p>
<p>
Report to: Director, Operational Excellence, Air &amp; Sea, MEA</p>
<p>
Location: Dubai, UAE<br>
</p><p></p><p><b>Detailed Responsibilities:</b></p><br>
<p></p>
<p><b>
Training Strategy &amp; Development</b></p>
<ul>
<li>Develop and maintain a comprehensive Operational Excellence training framework in alignment and complementary to global standards</li>
<li>Design, create, and update training materials, presentations, SOPs, starter guides, reference manuals, quick reference sheets, and learning aids to reflect specific regional and/ or country requirements</li>
<li>Create standardized onboarding programs for new operational employees, management, acquisitions, refresher training, and Super User development.</li>
<li>Develop competency-based learning paths aligned to business requirements.</li>
<li>Ensure all content remains current with system, process, and business changes.</li></ul><br>
<p></p>
<p><b>
Training Delivery</b></p>
<ul>
<li>Deliver instructor-led training sessions both virtually and face-to-face across MEA Region</li>
<li>Facilitate onboarding programs for all new employees.</li>
<li>Conduct refresher and advanced training programs.</li>
<li>Deliver acquisition-related training and hypercare support.</li>
<li>Facilitate annual BSU specialist training and accreditation preparation.</li>
<li>Customize training delivery based on operational, management, finance, customs, warehouse, and support-function requirements.</li></ul><br>
<p></p>
<p><b>
Transport Management System (TMS) Training &amp; Systems Enablement</b></p>
<ul>
<li>Act as the primary training specialist for current and future operational systems.</li>
<li>Develop and maintain baseline TMS training content aligned to business requirements and operational processes.</li>
<li>Create role-based learning paths for Operations, Finance, Customs, Management, BSU, and Support Functions.</li>
<li>Deliver training covering system navigation, core functionality, operational workflows, data quality, reporting, billing, shipment lifecycle management, compliance, and productivity.</li>
<li>Develop transition training plans to support future TANGO implementation and adoption.</li>
<li>Support user readiness, knowledge transfer, and post-go-live stabilization during system migrations.</li>
<li>Act as liaison between Operations, Operational Excellence, IT, and system owners regarding training requirements and user adoption.</li></ul><br>
<p></p>
<p><b>
System Upgrades, Releases &amp; Change Adoption</b></p>
<ul>
<li>Develop and deliver training related to system upgrades, releases, enhancements, and new functionality.</li>
<li>Review release notes and system updates to determine training requirements and business impact.</li>
<li>Design communication and awareness material highlighting new functionality and process changes.</li>
<li>Facilitate release readiness sessions before major system deployments.</li>
<li>Conduct refresher and reinforcement sessions following system upgrades.</li>
<li>Create quick reference guides, user manuals, videos, and knowledge articles for newly released functionality.</li>
<li>Measure adoption and effectiveness of new features through feedback, assessments, and performance monitoring.</li>
<li>Support testing activities by participating in user acceptance testing (UAT) and developing business-focused test scenarios.</li>
<li>Provide ongoing support to ensure users maximize the value of system enhancements and continuous technology improvements.</li></ul><br>
<p></p>
<p><b>
Assessment &amp; Competency Management</b></p>
<ul>
<li>Develop training assessments, quizzes, exams, and competency evaluations.</li>
<li>Establish and maintain pass-rate standards.</li>
<li>Measure training effectiveness and learner competency.</li>
<li>Conduct onboarding assessments and post-training evaluations.</li>
<li>Provide individual coaching and development recommendations.</li></ul><br>
<p></p>
<p><b>
Onboarding &amp; Employee Development</b></p>
<ul>
<li>Manage monthly onboarding programs for new employees.</li>
<li>Coordinate 30-, 60-, and 90-day onboarding reviews.</li>
<li>Support managers with employee development and capability-building plans.</li>
<li>Conduct training handovers to line managers following onboarding completion.</li>
<li>Provide ongoing coaching and support during employee integration.</li></ul><br>
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<p><b>
Continuous Improvement &amp; Operational Excellence</b></p>
<ul>
<li>Identify knowledge gaps and operational performance opportunities.</li>
<li>Use training feedback and operational metrics to drive continuous improvement initiatives.</li>
<li>Promote best practices, Lean principles, process adherence, and data quality standards.</li>
<li>Support BCM initiatives through targeted training interventions.</li>
<li>Assist with change management and user adoption activities.</li>
<li>Lead training-related change management initiatives associated with process improvements, system enhancements, and digital transformation projects.</li>
<li>Drive user adoption and business readiness for future platforms.</li>
<li>Identify opportunities to improve system utilization and operational efficiency through targeted training interventions.</li>
<li>Maintain a training roadmap aligned to operational priorities, business strategy, and technology evolution.</li></ul><br>
<p></p>
<p><b>
 Records, Compliance &amp; Reporting</b></p>
<ul>
<li>Maintain accurate training registers and attendance records.</li>
<li>Ensure compliance with HR, audit, and POPIA requirements.</li>
<li>Track training completion, competence levels, and adoption metrics.</li>
<li>Produce regular training reports and dashboards.</li>
<li>Maintain training documentation repositories.</li></ul><br>
<p></p>
<p><b>
Stakeholder Engagement</b></p>
<ul>
<li>Partner with Operations, Finance, Customs, Warehouse, Management, IT, HR, L&amp;D, and BCM teams.</li>
<li>Support branch and country-specific training requirements.</li>
<li>Conduct quarterly business reviews to identify training needs.</li>
<li>Act as an internal subject matter expert for operational systems and processes.</li></ul><br>
<p></p>
<p><b>
Minimum Qualifications</b></p><br>
<p></p>
<p><b>
Education</b></p>
<ul>
<li>Diploma or degree in Supply Chain Management, Logistics, Business Management, Industrial Engineering, Learning &amp; Development, Organizational Development, or a related field.</li></ul><br>
<p></p>
<p><b>
Experience</b></p>
<ul>
<li>Minimum 5 years' experience in freight forwarding and logistics.</li>
<li>Minimum 3 years' experience delivering training, coaching, or facilitation.</li>
<li>Strong operational experience across Air, Sea, Road, Customs, or Supply Chain functions.</li>
<li>Experience supporting system implementations, process improvement, or change management initiatives.</li></ul><br>
<p></p>
<p><b>
 Technical Knowledge</b></p>
<ul>
<li>Advanced knowledge of Transport Management Systems (TMS).</li>
<li>Strong understanding of freight forwarding operations.</li>
<li>Knowledge of Air Freight, Sea Freight, Customs processes, Billing and Finance processes, Data Quality, Operational Reporting, Power BI, and Learning Management Systems (LMS).</li>
<li>Experience with system migration projects is advantageous.</li>
<li>Exposure to TANGO/CW1 or similar next-generation logistics platforms will be beneficial.</li></ul><br>
<p></p>
<p><b>
Technical Competencies</b></p>
<ul>
<li>Training design and facilitation</li>
<li>Learning material development</li>
<li>TMS expertise</li>
<li>Process mapping and documentation</li>
<li>Data quality management</li>
<li>Business reporting and analytics</li>
<li>Operational Excellence methodologies</li>
<li>Change management</li></ul><p></p><p><b><br>
DSV &ndash; Global Transport and Logistics</b></p>
<p>
Working at DSV means playing in a different league.</p>
<p>
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.</p>
<p>
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.</p>
<p>
At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.</p>
<p><b>
Start here. Go anywhere</b></p><br>
<p></p>
<p>
Visit dsv.com</p></div></div></div></div></div>

Senior Operational Excellence Manager - Training

Katten

<div><div><div><div><div>Requisition ID:
</div><div><b>7379</b></div>
</div>
</div></div><div><p>Katten is a full-service law firm with approximately 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm&rsquo;s core areas of practice include corporate, financial markets and funds, restructuring, intellectual property, litigation, real estate, structured finance and securitization, transactional tax planning, private credit and private wealth. Katten represents public and private companies in numerous industries, as well as a number of government and nonprofit organizations and individuals.</p><p><b>
Technology Learning Specialist</b></p><p>
Under the general direction of the IT Training Manager and according to established Firm policies and procedures, is responsible for all aspects of the Firm's training program relative to desktop applications, its structure, and design. Conduct training of new employees and current staff on all levels. Maintains professionalism and strict confidentiality in all client and Firm matters.</p><p>
The Technology Learning Specialist position can be located in the Chicago, New York, Washington DC, Dallas, Charlotte, or Los Angeles office. Katten offers a hybrid work model, allowing the flexibility to work both on-site and remotely on a regular basis (KattenFlex).</p><p><b>
Essential Duties and Responsibilities include, but may not be limited to, the following</b>. Other duties may be requested and/or assigned. Essential functions are primary job duties that an individual must be able to perform successfully with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li><p>
Conduct new-hire training to include firm core applications and in some cases telephone systems, in a classroom environment, one-on-one training or remote (distance learning) training.</p></li><li><p>
Coordinate with office administrators, human resources staff, other administrative departments as needed, and practice group leaders to determine users' training needs. Assist in the development of training courses to meet those needs.</p></li><li><p>
Apply instructional design principles to develop effective learning objectives, course outlines, practice exercises, assessments, and supporting materials for instructor-led, virtual, blended, and self-paced training.</p></li><li><p>
Coordinate and conduct training sessions for existing employees during conversions and major upgrades. Ensure firm-wide consistency in training curriculum.</p></li><li><p>
Document training procedures, create training manuals, quick reference cards, etc., and keep all documentation up to date. Able to assist in creation of in-house e-learning content. Design, develop, and maintain in-house e-learning content, including screen recordings, tutorials, short instructional videos, simulations, and other digital learning resources.</p></li><li><p>
Develop technology training videos and e-learning assets using Camtasia or similar tools, including scripting, screen recording, editing, captioning, quality review, and publishing content for use in the firm&rsquo;s LMS or other approved training platforms.</p></li><li><p>
Coordinate with Help Desk and other IT staff to create and maintain application reference materials on the firm's DMS and intranet.</p></li><li><p>
Assist and coordinate training for other offices.</p></li><li><p>
Conduct video conference training sessions for other offices when required.</p></li><li><p>
Conduct firm offered training sessions placed on the LMS calendar. Assist in management of the LMS.</p></li><li><p>
Participate in special projects, as required.</p></li><li><p>
Evaluate publicly available training materials for possible use by the firm.</p></li><li><p>
Learn all new and upgraded software/hardware and assist in developing technical documentation and teaching aids such as training user guides, quick reference cards, demonstration models, multimedia visual aids, computer tutorials, and reference works.</p></li></ul><p><b>
Knowledge, Skills and Abilities</b></p><ul><li><p>
Associate's degree or equivalent and two or more years technical training experience specifically in developing, implementing, and conducting applications training pertaining to a large practice law firm; or equivalent combination of education and experience.</p></li><li><p>
Must be quality and results oriented with excellent writing skills and substantial experience in writing technical documentation (e.g., training manuals, quick reference guides, etc.). Strong conceptual understanding of desktop applications and MOS Certificate preferred.</p></li><li><p>
Computer proficient with advanced technical and working knowledge of all Microsoft Office Suite applications (including templates, macros, styles, etc.). Extensive knowledge of document formatting and an understanding of document management systems and Internet software. Working knowledge or ability to learn other applications/software (InterAction, iManage, Template &amp; Numbering suite, e-Mail Filing, etc.) the firm uses.</p></li><li><p>
Excellent analytical and technical skills requiring an aptitude for detail, precision, and logic with comprehensive knowledge of a Windows environment and the various applications utilized by the firm in order to provide training and write technical documentation.</p></li><li><p>
Proactive with the ability to identify, define, and analyze detailed support issues and problems and to recommend and implement solutions. Ability to interpret technical instructions in layman&rsquo;s terms and apply to practical situations.</p></li><li><p>
Exhibit high degree of initiative with demonstrated troubleshooting, problem resolution, and follow-through skills in order to manage multiple priorities in a fast-paced, detail-oriented, and consistently changing work environment with the ability to make decisions based upon results of research.</p></li><li><p>
Excellent interpersonal, verbal, and written communication skills with the ability to communicate with courtesy and diplomacy and efficiently follow written and verbal instructions.</p></li><li><p>
Ability to provide technical information and training to a diverse group of users having different levels of computer expertise including attorneys, support staff, and clients. In addition, maintain effective relationships with vendors and consultants.</p></li><li><p>
Dependable team player who works collaboratively and cooperatively with others in a team-oriented environment. Ability to act independently and make decisions within scope of the position's responsibilities.</p></li><li><p>
Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze data and communicate ideas and conclusions clearly and concisely in report format, written correspondence, e-mail, or verbally.</p></li><li><p>
Possess excellent knowledge of reading, writing, grammar, spelling, punctuation, proofreading, and formatting in order to interpret and analyze source data and write technical instructional/informational documentation.</p></li><li><p>
Ability to operate standard office equipment, including computer, printer, telephone, photocopier, scanner, calculator, facsimile, etc.</p></li><li><p>
Ability to occasionally retrieve and distribute files, technology-related items, written documentation, or office supplies weighing up to 20 pounds.</p></li></ul><p>
The annualized salary range for this position in the Washington D.C. office is $75,000 to $90,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law.</p><p>
We offer an outstanding benefit package which includes: medical/dental/vision, 401k with employer contribution, parental leave, transportation fringe benefit program, back-up care option, generous paid time off policy, and long-term and short-term disability policies.</p><p>
Katten Muchin Rosenman LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</p><p>
#LI-DNI</p></div></div><p></p>

Technology Learning Specialist

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