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learning executive

Anantara

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
KEY DUTIES AND RESPONSIBILITIES 
Please note that this is not an exhaustive list of everything that needs to be done. Minor Hotels Team Members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: 
Training Strategy and Planning:<ul><li>
Assist in identifying the training needs of the hotel/property.</li><li>
Coordinate and track all trainings being carried out in the hotel/property.</li></ul>
Training Operations:<ul><li>
Deliver hotel/property-wide training courses for all Team Members.</li><li>
Meet with departmental trainers regularly and provide training, coaching and support to ensure training effectiveness. Provides help in coordinating training for these trainers too.</li><li>
Lead the Orientation process for all new Team Members.</li><li>
Promote and inform Team Members about all training programs/initiatives.</li><li>
Display leadership in guest hospitality, exemplify excellent customer service and create a positive atmosphere for guest relations and experiences.</li><li>
Help Team Members identify specific behaviors that will contribute to service excellence.</li></ul><ul><li>Ensure Team Members receive ongoing training to understand guest expectations.</li><li>Use effective training methods to ensure Team Members have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li>Observe service behaviors of Team Members and provide feedback to individuals and/or managers.</li></ul> 
Evaluating Training Programs Effectiveness<ul><li>
Monitors enrolment and attendance of training classes.</li><li>
Meet regularly with participants to assess progress and address concerns.</li><li>
Partner with operational leaders to assess if Team Members demonstrate effective technical and leadership skills.</li><li>
Review guest comments, guest satisfaction results, emotional audit and other data to identify areas for improvement.</li><li>
Ensure adult learning principles are incorporated into training programs.</li></ul> 
Training Program Plans and Budgets<ul><li>
Identify performance gaps and work with managers to develop and implement appropriate training to improve performance.</li><li>
Assist with making any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li>
Assist in establishing guidelines so Team Members understand expectations and parameters.</li></ul> 
Managing Training Budgets<ul><li>
Assists with the development of the Training budget as required.</li><li>
Assists with managing budget in alignment with Human Resources and hotel/property financial goals.</li><li>
Assists with managing department controllable expenses to achieve or exceed budgeted goals.</li></ul> 
Onboarding<ul><li>
Assist in the on-boarding process of newly hired team members based on MINOR standards.</li></ul> 
Employee Appreciation<ul><li>
Assist in organizing social activities for the team members (sport activities, excursions, town hall meetings, communication meetings, tea time with GM, MINOR founder day activities, other CSR activities etc.).</li></ul> 

Qualifications 
<ul><li>
A genuine interest in supporting the personal and professional development of all hotel employees.</li><li>
An affinity with people, an open, approachable, and culturally sensitive nature.</li><li>
Ability to work effectively at department head level to ensure team members are released for training attendance.</li><li>
Ability to coach people and take responsibility for developing their performance, giving feedback and guidance.</li><li>
Passion about improving customer service, focus on achieving results.</li><li>
Operational experience in any hotel function.</li><li>
An aptitude for and interest in learning and understanding new delivery mechanisms, including web-enabled training.</li><li>
Strong knowledge and familiarity with Microsoft Office software.</li></ul></div> <div id='job-id'>Job Id: Oe73K+cN29Rt4LgBBPtDWyokZ5tyD7XLRCLVLNiINXQQZatZ6m75GSdzt4QA95WWuWCyr2bnDxXQOXEsXwD9jzNCkoU+1Iifds+FE5/6b4ENptxbGjAzwvrnQZv71GoYC0i5iFxX25vI5iecOHdoI0mB</div>

Learning Executive

Classera

<div>
 Job Title: Senior Account Executive &ndash; Training &amp; Upskilling (Government &amp; Corporate Sector, Qatar) Location: Qatar Department: Enterprise Sales &ndash; Training Solutions Reports to: Sales Manager GCC Type: Full-time
 
 
 
 Role Overview
 
 
 
 We are seeking a high-performing Senior Account Executive to lead Classera&rsquo;s business development and strategic sales in the training and upskilling sector across Qatar, with a focus on both government entities and corporate clients. This role is responsible for driving the adoption of Classera&rsquo;s workforce development platform, digital training solutions, and skilling programs that support Qatar&rsquo;s Vision 2030 goals and the digital transformation of national talent.
 
 
 You will lead engagements with ministries, public agencies, state-owned enterprises, and large private sector organizations to design and deliver impactful learning initiatives.
 
 
 
 Key Responsibilities
 
 
 
 Strategic Sales &amp; Market Expansion
 
 
 <ul>
 <li>
 Define and execute a growth strategy for Classera&rsquo;s training and skilling solutions in Qatar across the public and private sectors.
 </li>
 <li>
 Drive pipeline development and sales execution for workforce development initiatives, upskilling projects, and national capability-building programs.
 </li>
 <li>
 Lead high-stakes engagements with government ministries, civil service bodies, HR and L&amp;D departments, and enterprise executives.
 
 
 </li>
 </ul>
 Consultative Selling &amp; Solution Design
 
 
 <ul>
 <li>
 Understand organizational learning challenges and design tailored solutions leveraging Classera&rsquo;s training platform, content, certifications, and analytics.
 </li>
 <li>
 Develop compelling proposals, business cases, and presentations aligned with the client&rsquo;s transformation and human capital goals.
 </li>
 <li>
 Navigate complex procurement processes, RFQs/RFPs, and government buying protocols.
 
 
 </li>
 </ul>
 Account Growth &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Build and maintain long-term relationships with key decision-makers in Qatar&rsquo;s government and corporate sectors.
 </li>
 <li>
 Manage large strategic accounts and ensure continuous value delivery and renewal.
 </li>
 <li>
 Identify upsell and cross-sell opportunities, including expansion into new departments, regions, or business units.
 
 
 </li>
 </ul>
 Collaboration &amp; Market Engagement
 
 
 <ul>
 <li>
 Collaborate cross-functionally with product, content, and implementation teams to deliver customized solutions.
 </li>
 <li>
 Represent Classera at strategic events, exhibitions, government forums, and business councils in Qatar.
 </li>
 <li>
 Track industry trends, government policy updates, and national skilling initiatives to stay ahead of market shifts.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Education, HR, or a related field (Master&rsquo;s is a plus).
 </li>
 <li>
 5&ndash;8 years of enterprise sales experience, with a proven track record of closing large-scale government or corporate deals.
 </li>
 <li>
 Experience in the training, EdTech, HRTech, or workforce development sectors is strongly preferred.
 </li>
 <li>
 Strong understanding of Qatar&rsquo;s national development agenda, including Qatar Vision 2030, and digital skilling mandates.
 </li>
 <li>
 Fluent in English and Arabic; exceptional communication and executive presentation skills.
 </li>
 <li>
 Familiarity with Qatar&rsquo;s procurement laws, tendering processes, and public sector contracting is a plus.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Strategic selling and value-based consultative approach
 </li>
 <li>
 Strong public and private sector relationship builder
 </li>
 <li>
 Able to manage long sales cycles and complex stakeholder environments
 </li>
 <li>
 Results-driven with strong forecasting and pipeline discipline
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive compensation and senior-level bonus plan
 </li>
 <li>
 High-impact role with visibility in national initiatives
 </li>
 <li>
 Opportunities for regional leadership and career growth
 </li>
 <li>
 A mission-driven team transforming learning and workforce readiness across the region
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: FkYFuFI2qIHVpfwRu2jA9Iv8//SboeGa8Iq3JTbGxKA3u4A+8z4+nI/C7zisLwNmj2NPPKrl3rzUSudMudv+eGmE6YM0/6f7mA==</div>

Sales Account Manager VT - Qatar

Starlink Qatar

<div>
 
 The Head of Enterprise Technology is responsible for leading the strategic direction, development, and implementation of technology solutions across the organization. This includes overseeing the technology infrastructure, ensuring security and operational efficiency, and driving innovation to support business objectives. The role also champions the adoption of emerging technologies such as AI, machine learning, and data-driven platforms to future-proof the organisation&rsquo;s digital capabilities.
 
 
 
 
 
 
 
 Accountability &amp; Responsibilities of Role:
 
 
 
 
 
 
 
 
 Strategic Technology Leadership
 
 
 <ul>
 <li>
 Develop and execute a forward-looking technology strategy aligned with corporate goals and digital transformation agendas.
 </li>
 <li>
 Serve as a key member of the executive leadership team, contributing to enterprise-wide strategic planning and decision-making.
 </li>
 <li>
 Identify and evaluate emerging technologies and trends to drive innovation, competitive advantage, and operational excellence.
 </li>
 <li>
 Align technology initiatives with business priorities, ensuring measurable impact on growth, efficiency, and customer experience.
 </li>
 </ul>
 
 
 
 
 
 Innovation &amp; Emerging Technologies
 
 
 <ul>
 <li>
 Spearhead the identification, experimentation, and enterprise-wide deployment of cutting-edge technologies including AI, machine learning, intelligent automation, and advanced data analytics to drive transformative business outcomes.
 </li>
 <li>
 Champion a bold innovation agenda by establishing innovation labs, incubating high-impact pilots, and fostering a culture of curiosity, agility, and continuous learning across cross-functional teams.
 </li>
 <li>
 Forge and nurture high-value strategic partnerships with leading technology firms, disruptive startups, and top-tier academic institutions to anticipate trends, co-create solutions, and maintain a competitive edge in a rapidly evolving digital landscape
 </li>
 </ul>
 
 
 
 
 
 Technology Governance &amp; Risk Management
 
 
 <ul>
 <li>
 Establish robust IT governance frameworks, policies, and standards to ensure compliance, security, and ethical use of technology.
 </li>
 <li>
 Oversee cybersecurity strategy and risk management, ensuring resilience against evolving threats.
 </li>
 <li>
 Ensure data privacy, regulatory compliance, and responsible AI practices across all technology platforms.
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence
 
 
 <ul>
 <li>
 Oversee the daily operations of IT, OT, and ET functions, ensuring high availability, scalability, and performance of systems.
 </li>
 <li>
 Implement and monitor KPIs and SLAs to drive service excellence and continuous improvement.
 </li>
 <li>
 Lead enterprise architecture and systems integration to support seamless digital experiences.
 </li>
 </ul>
 
 
 
 
 
 Talent &amp; Culture
 
 
 <ul>
 <li>
 Build and lead a high-performing, diverse technology team with a focus on leadership development, upskilling, and succession planning.
 </li>
 <li>
 Promote a collaborative, agile, and inclusive culture that attracts and retains top technology talent.
 </li>
 <li>
 Champion digital literacy and change management across the organisation.
 </li>
 </ul>
 
 
 
 
 
 Financial &amp; Vendor Management
 
 
 <ul>
 <li>
 Develop and manage the technology budget, ensuring cost-effectiveness and ROI on technology investments.
 </li>
 <li>
 Negotiate and manage vendor contracts, ensuring alignment with strategic goals and service quality expectations.
 </li>
 </ul>
 
 
 
 
 
 Communication &amp; Influence
 
 
 <ul>
 <li>
 Communicate complex technology concepts to non-technical stakeholders with clarity and impact.
 </li>
 <li>
 Present updates to the board and executive team on technology performance, risks, and opportunities.
 </li>
 <li>
 Act as a visible technology ambassador internally and externally, representing the organisation at industry forums and events.
 </li>
 </ul>
 
 
 
 
 
 Market Analysis &amp; Insights:
 
 
 <ul>
 <li>
 Conduct regular research and analysis to identify trends and opportunities.
 </li>
 <li>
 Provide insights and recommendations to the executive team to inform strategic decisions.
 </li>
 <li>
 Stay abreast of new technology developments and emerging technologies that will support the transformation agenda in Starlink
 </li>
 </ul>
 
 
 
 
 
 
 Position Requirements:
 
 
 
 
 
 
 
 
 Educational Background:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related field.
 </li>
 <li>
 Master&rsquo;s degree (e.g., MBA, MSc in Technology Management) is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 15+ years of progressive experience in technology leadership roles, with 7+ years in senior or executive positions driving enterprise-wide innovation, digital transformation, and platform modernization.
 </li>
 <li>
 Proven track record in leading the end-to-end transformation of E-Commerce platforms, integrating AI-driven personalization, intelligent automation, and scalable cloud-native architectures to enhance customer experience, operational efficiency, and revenue growth.
 </li>
 <li>
 Demonstrated success in spearheading large-scale, cross-functional innovation initiatives, from concept to deployment, leveraging AI, machine learning, data analytics, and automation to deliver measurable business impact.
 </li>
 <li>
 Deep expertise in emerging technologies, enterprise architecture, cloud ecosystems, cybersecurity, and data strategy, with a strong ability to align technology with strategic business goals.
 </li>
 <li>
 Skilled in building and leading high-performing, multidisciplinary teams, managing multimillion-dollar budgets, and orchestrating complex vendor and partner ecosystems, including startups, academia, and global tech providers.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Delivering Results &amp; Fostering Ownership
 
 : Drive for improving business results and attaining higher levels of performance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Leading Teams:
 
 Demonstrating the drive required to succeed in a demanding work environment by taking ownership, aligning, building, enabling and inspiring effective teams, not limited to own team. Creating momentum and gaining commitment towards a common goal.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Building Customer Value
 
 : Gaining insights into internal and/or external customers&rsquo; experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expectations and beyond.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Shaping Strategy:
 
 Ability to make sense of complex data, trends and dynamics on continually evolving basis, understand and anticipate the potential impact these may have, and use them to shape the direction of the business
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Driving Change:
 
 Recognizing and anticipating the need for change. Demonstrating openness, flexibility and support for change, aligning people to move in new and challenging directions. Dealing effectively with uncertainty, and adapting to new situations and ways of working while staying focused, organized and positive.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Networking &amp; Influencing Collaboratively:
 
 Developing rapport with a diverse range of people. Building and leveraging networks horizontally and vertically. Proactively influencing and persuading others to gain support for initiatives. Maintaining collaborative stakeholder relationships.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: vy3KnlOHEcZx5u8RIbPjjiZsVQP2iZy1cZtBtNeIptW2X17DxAsjQMKGaVodOY8DUSN4S48hRV/CtgPI405iC6LHXIPs2PErBQ==</div>

Head of Enterprise Technology

Grant Thornton

Hiring: Executive HR &amp; AdministrationRoles and ResponsibilitiesA minimum of 5 years of experience in the same role.&middot; At least 4 years of experience in Qatar.&middot; A minimum of 4 years of experience in preparing office/HR-related letters and contracts.&middot; Hands-on experience in managing and resolving administrative and HR-related queries.&middot; Responsible for handling company and employee documents, ensuring proper management and organization.&middot; Experience in document filing and control, with prompt action for renewals and other time-sensitive tasks.&middot; Quick learning ability to implement changes/updates to the firm&rsquo;s HR and administrative policies.&middot; Strong understanding of Qatar's labor laws and regulations.&middot; Excellent organizational and communication skills.&middot; Bachelor's degree (major in human resources, business administration, or a related field).&middot; Local availability is preferred.&middot; Salary - negotiableDesired Candidate ProfileA minimum of 5 years of experience in the same role.&middot; At least 4 years of experience in Qatar.&middot; A minimum of 4 years of experience in preparing office/HR-related letters and contracts.&middot; Hands-on experience in managing and resolving administrative and HR-related queries.&middot; Responsible for handling company and employee documents, ensuring proper management and organization.&middot; Experience in document filing and control, with prompt action for renewals and other time-sensitive tasks.&middot; Quick learning ability to implement changes/updates to the firm&rsquo;s HR and administrative policies.&middot; Strong understanding of Qatar's labor laws and regulations.&middot; Excellent organizational and communication skills.&middot; Bachelor's degree (major in human resources, business administration, or a related field).&middot; Local availability is preferred.&middot; Salary - negotiableApply at careers@qa.gt.comJob Types: Full-time, PermanentPay: QAR4,500.00 - QAR6,500.00 per monthExpected Start Date: 31/07/2025 <div id='job-id'>Job Id: xbwwhu+d/MA86c2AOysUcqOfwsJFGJfYg8ZbxjZaZL0AzDKiElaKLkUXaTNL+lMQbvLL74OTBX5XEv0fMGyabIICxiDdf90KxVbF21k0HbSzbNRw8SLnQtjQr909wSxSbw==</div>

Executive HR & Administration

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">BAKLAVA CHEF - SPECIALITY - JUNIOR SOUS CHEF</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose:
We are seeking a highly skilled and dedicated Chef specializing in both Turkish and Arabic-style baklava for The Ned Doha, the ideal candidate will demonstrate mastery in creating exceptional baklava from scratch, including the ability to prepare authentic hand-made filo pastry. The role requires working independently and efficiently, with experience handling high-volume production while maintaining impeccable standards. 
Responsibilities:<ul><li>
Prepare authentic Turkish and Arabic-style baklava from start to finish, including making filo pastry in-house.</li><li>
Manage large-batch production for commercial sales without compromising on quality or presentation.</li><li>
High volume production during festivities (Ramadan etc&hellip;.)</li><li>
Work alone and as part of a team in the kitchen while maintaining an organized and clean environment.</li><li>
Ensure strict compliance with HACCP guidelines and best practices for food safety and hygiene.</li><li>
Understand and uphold the standards of a 5-star hotel or luxury food establishment in all aspects of food preparation, presentation, grooming standard and service.</li><li>
Maintain inventory, order supplies as needed, and minimize waste to control costs</li><li>
Innovate and suggest new variations of traditional baklava to enhance the menu.</li></ul> 
Qualifications &amp; Competencies:<ul><li>
Proven experience making both Turkish and Arabic baklava, including filo pastry preparation from scratch.</li><li>
Demonstrated ability to handle high-volume production with consistent quality.</li><li>
In-depth knowledge of HACCP safety procedures and commitment to food safety regulations.</li><li>
Familiarity with the operational standards of 5-star hotels or luxury establishments.</li><li>
Ability to work independently and manage all stages of pastry production.</li><li>
Attention to detail, creativity, and a passion for maintaining culinary excellence.</li><li>
Ability to take direction from the Executive Pastry Chef &amp; Executive Chef</li></ul> 
What&rsquo;s In It for you?<ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul> 
At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. 
Apply today and join us! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div> <div id='job-id'>Job Id: Ut0NcJgpvtWplfbyznyY/flV4SPrgtoXfA+hNNxcpTucRb1yznE50Q+55FEpNMNd3gxpHxzbBYvQtlHYmAgvNgVXfjpKP+EBELCNTAWSxpdoPHCJvlt3rzn46jdqW1nfqMI8</div>

SPECIALITY - JUNIOR SOUS CHEF

Boston Consulting Group (BCG)

<div>
 Who We Are
 
 
 Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
 
 
 To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures&mdash;and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
 
 
 What You'll Do
 
 
 As a dynamic, driven Executive Assistant (EA), you will provide executive administrative support for a team of Managing Director &amp; Partner(s), and/or Partner(s) taking full responsibility for the maintenance of a demanding schedule. Represent BCG to all internal and external contacts in a manner consistent with BCG&rsquo;s value statement.
 
 
 While consultants spend most of their time at the client site, back here at home office, the Operations Team that consists of a group of really smart, team-oriented people will surround you. EAs actively participate in office life, are flexible and willing to help fellow team members, and collaborate across functions.
 
 
 YOU'RE GOOD AT
 
 
 <ul>
 <li>
 Managing and maintaining busy outlook calendars highlighting potential conflicts, managing end-to-end travel logistics (bookings &amp; amendments of flights, hotels, cars etc), conference calls, meetings etc.
 </li>
 <li>
 Utilizing efficiency tools such as ShareCal and Loop to improve scheduling effectiveness
 </li>
 <li>
 Developing working relationships with external clients and their assistants to facilitate the information flow and scheduling process
 </li>
 <li>
 Embracing and utilizing AI-powered tools to enhance productivity and administrative efficiency; proactively seeking opportunities to upskill and integrate emerging technologies into daily workflows
 </li>
 <li>
 Maintaining and developing working relationships with various BCG support staff members to maintain information flow and scheduling process
 </li>
 <li>
 Organizing and scheduling client and internal meetings and events; prepare logistics/equipment arrangements
 </li>
 <li>
 Providing vacation cover to other Executive Assistants
 </li>
 <li>
 Coordinating meetings, arranging conference bridges, reserving conference rooms, organizing catering
 </li>
 <li>
 Where appropriate preparing and circulating meeting agendas and materials, attend meetings, take and distribute meeting notes, follow up on action items
 </li>
 <li>
 Providing administrative support to PA events: prepare invitation mailings, manage responses, arrange catering, venues and on the ground support
 </li>
 <li>
 Organizing and maintaining online systems for PA
 </li>
 <li>
 Managing client contacts for CRM/Contact Management
 </li>
 <li>
 Organizing and maintaining electronic filing system
 </li>
 <li>
 Preparing weekly timesheets and expense reports
 </li>
 <li>
 Maintain highest level of internal and external confidentiality
 
 
 </li>
 </ul>
 What You'll Bring
 
 
 <ul>
 <li>
 Strong service orientation:
 </li>
 <ul>
 <li>
 Maturity and flexibility to work both independently and in cooperation with others
 </li>
 <li>
 High level of self-motivation and initiative
 </li>
 <li>
 Willingness to exercise good judgment and make decisions based on logic and common sense
 </li>
 </ul>
 <li>
 Excellent organizational skills
 </li>
 <ul>
 <li>
 Ability to anticipate alternate solutions and be prepared with contingency plans as needed in a calm and efficient manner
 </li>
 <li>
 Superior attention to detail and accuracy
 </li>
 <li>
 Follow through/ownership of tasks to completion
 </li>
 <li>
 Willingness to consistently check and double-check all aspects of Partner/Principals schedule (including travel, client meeting preparations and materials)
 </li>
 </ul>
 <li>
 Ability to multi-task and complete a variety of projects in a fast-paced environment
 </li>
 <li>
 Ability and willingness to work overtime on projects and tasks as required
 </li>
 <li>
 Knowledge and experience of the Middle East and local practices
 </li>
 <li>
 Proficient computer skills: Windows, Word, Excel, PowerPoint, Outlook
 </li>
 <li>
 Organizational skills: ability to handle competing priorities and to work effectively in a Challenging, fast-paced environment
 </li>
 <li>
 Service oriented, flexible, attentive to detail team player
 </li>
 <li>
 Ability to respect all BCG information as personal and confidential
 </li>
 <li>
 A minimum of 4-5 years&rsquo; experience in a fast-paced environment supporting senior executives is strongly preferred.
 
 </li>
 </ul>
 Who You'll Work With
 
 
 You'll be working within a closely-knit EA team made up on Senior Executive Assistants, Executive Assistants and Admin Assistants all reporting into one of the four Team leaders who report into the Admin Services Senior Manager. You'll be supporting a team of Managing Director &amp; Partner(s), and Partner (s) and you'll work with the other administrative team members to back each other up and help each other out when things get extra busy or when someone is out of the office. The team is very collaborative and enjoys learning and mentoring each other. Your manager will be a great resource for support and trouble-shooting and will provide developmental guidance and support as your grow your career at BCG.
 
 
 Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
 
 
 BCG is an E - Verify Employer. Click here for more information on E-Verify.
</div>
 <div id='job-id'>Job Id: JVq83AuTerLVCjBriHDsZQ0VtEXWwR3zto+dRezkNErwAHXN40SoxyxHs3+tS5rQum8iVtqYwYF/nYdgwimEgBSrwO25hKsdEgaB06Jx6gkX4/3Fmz7WJgxjoGlipr4cvTFjKCFV42jRQ4N3/NzPZONxuK/Qj3IW2d2ov8eXd/Nzp3/sK36Io6WpqFj2itzHpHd6ltnIgL9v9aR7rK3uJDxMMCyeYqD0C/+0eBuH2AGYH7Vg8nmObw==</div>

Executive Assistant

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 The Assistant Director of Food &amp; Beverage supports the Executive Assistant Manager &ndash; F&amp;B in leading the Food &amp; Beverage division to achieve world-class service and operational excellence. This role plays a key part in executing strategic initiatives and driving the day-to-day performance of all F&amp;B outlets, ensuring alignment with the department&rsquo;s long-term vision.
 
 
 Key responsibilities include assisting in the achievement of revenue and profitability targets, maintaining high standards of quality and service, supporting cost control and expense management efforts, and fostering a strong, motivated team culture. The Assistant Director actively contributes to recruitment, development, and retention of top local and international talent, while promoting innovation and creativity across the division. This position ensures operational consistency, guest satisfaction, and a continued reputation for excellence in all aspects of the Food &amp; Beverage experience.
 
 
 
 Primary Responsibilities
 
 
 
 
 OVERSEEING DAILY OPERATIONS AND ACHIEVING TARGETS
 
 
 
 <ul>
 <li>
 Sets and clearly communicates the strategic direction for the Food &amp; Beverage department in coordination with the Managing Director, Hotel Manager, Executive Assistant Manager &ndash; F&amp;B, and Executive Chef
 </li>
 <li>
 Clearly describes and assigns responsibility and authority for the operation of the various food and beverage outlets
 </li>
 <li>
 Consistently improves the financial profitability, productivity and efficiency of the food and beverage department
 </li>
 <li>
 Prepares and monitors annual budget revenue goals and expenses for the Food and Beverage department and makes recommendations for adjustments if needed
 </li>
 <li>
 Reviews and analyses various financial results/reports to monitor overall Food and Beverage performance and takes any corrective actions that may be needed
 </li>
 <li>
 Monitors international and local market conditions/trends that impact menu offerings, business volume, and profitability.
 </li>
 <li>
 Executes inventory control and calculation for monthly analysis and reconciliation.
 </li>
 <li>
 With the Executive Assistant Manager &ndash; F&amp;B and Executive Chef, identifies opportunities to control food cost and other expenses
 </li>
 <li>
 Works closely with the Finance Department on policies, procedures, compliance and the monthly inventory processes
 </li>
 <li>
 Ensures that quality of service provided in all Food &amp; Beverage Outlets is maintained to the highest level
 </li>
 <li>
 Walks all Food &amp; Beverage front and back of the house areas on daily basis and notes any shortcomings and takes appropriate action immediately
 </li>
 <li>
 Ensures consistency of quality, taste, presentation, temperature of beverage served in all Food &amp; Beverage Outlets
 </li>
 <li>
 Ensures maximum creativity and consistency in all Food &amp; Beverage presentations
 </li>
 <li>
 Ensures application of procedure and regulation to colleagues concerning hygiene (HACCP or Food Safety) / Fire Safety / emergency procedures
 </li>
 <li>
 Reviews daily financial reports
 </li>
 <li>
 Shares information from Executive Committee with Food &amp; Beverage team
 </li>
 <li>
 Conducts daily Food &amp; Beverage Briefing, monthly Food &amp; Beverage Meeting and other scheduled meetings for Food &amp; Beverage department.
 </li>
 <li>
 Attends Department Head Morning Operations Briefing, Executive Committee Meeting, Business Review Meeting (P&amp;L) and other scheduled meetings
 </li>
 <li>
 Maintains proper and adequate control over purchase orders and requisitions
 </li>
 <li>
 Reviews Food &amp; Beverage Cost and ensures it is in line with budget and forecast
 </li>
 <li>
 Converses with guests in restaurants and bars to solicit comments and establish a loyal following and repeat business from the local market
 </li>
 <li>
 Controls casual labor &amp; overtime requisitions submitted by Managers
 
 
 </li>
 </ul>
 
 MARKETING PLAN AND REVENUE MANAGEMENT
 
 
 
 <ul>
 <li>
 Partners with Sales &amp; Marketing to increase exposure and coverage of the Food &amp; Beverage outlets in various local and international media
 </li>
 <li>
 Accurately forecasts financial performance
 </li>
 <li>
 Constantly reviews and control operational cost without impacting product or service quality and guest experience
 </li>
 <li>
 Works closely with Finance regularly in reviewing financial performance and taking corrective action as and when required
 </li>
 <li>
 Establishes budget / forecast / CAPEX in a timely manner
 </li>
 <li>
 Reviews monthly P&amp;L, writes GM Commentary and performance justification to ownership in a timely manner
 </li>
 <li>
 Plans business strategy and reviews ongoing action plan progress
 </li>
 <li>
 Establishes annual promotional calendar and menu plan with the Executive Assistant Manager &ndash; F&amp;B / Executive Chef / Hotel Manager / Managing Director
 </li>
 <li>
 Reviews all Food &amp; Beverage Outlets operation concepts and makes recommendation for changes as and when needed
 </li>
 <li>
 Obtains maximum publicity to maintain a high profile for the Food &amp; Beverage department
 </li>
 <li>
 Works closely with the Marketing Team on promotional strategies for the Food &amp; Beverage department.
 </li>
 <li>
 Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems in the best interest of the hotel as well as in a timely manner
 
 
 </li>
 </ul>
 
 Management and Leadership
 
 
 
 <ul>
 <li>
 Is a mentor and role model
 </li>
 <li>
 Proactive, innovative with in depth Food &amp; Beverage and market knowledge
 </li>
 <li>
 Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods
 </li>
 <li>
 Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meetings, training and arranges examinations for all colleagues to achieve higher standards and skills
 </li>
 <li>
 Drives the team to achieve established goals and builds strong team work
 </li>
 <li>
 Uses the performance review process to identify and develop talent, and manages performance issues via coaching effectively and in a timely manner
 </li>
 <li>
 Displays cultural affinity and shows empathy to all team members in a transparent and fair manner
 </li>
 <li>
 Coaches and trains managers to prepare them to move to the next level within 12 &ndash; 24 months
 </li>
 <li>
 Reviews the work performance of all colleagues to make sure established procedures and policies are being followed
 </li>
 <li>
 Enforces and upholds highest standards of discipline, fairness, ethical values and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building
 </li>
 <li>
 Observes colleague&rsquo;s individual performance, grooming and punctuality
 </li>
 <li>
 Regularly solicits feedback from Managers on performance of individual colleagues and/or personally observes colleagues&rsquo; performance
 </li>
 <li>
 Performs colleague appraisals and executes disciplinary actions if required
 </li>
 <li>
 Provides a level of Safety and Security for guests and colleagues
 </li>
 <li>
 Leads Food &amp; Beverage recruitment
 </li>
 <li>
 Ensures that grooming and hygiene practices of colleagues are in line with Raffles &amp; Fairmont brand standards
 
 
 </li>
 </ul>
 
 TRAINING, LEARNING AND DEVELOPMENT OF THE TEAM
 
 
 
 <ul>
 <li>
 Streamlines all training requirements and ensures that managers properly co-ordinate all arrangements for proper execution of instructions
 </li>
 <li>
 Ensures that colleagues are aware of hotel rules and regulations
 </li>
 <li>
 Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene
 </li>
 <li>
 Follows and monitors departmental training plan and calendar
 </li>
 <li>
 Works closely with F&amp;B Departmental Trainer to retain, develop and motivate team members
 
 
 </li>
 </ul>
 
 Other Responsibilities
 
 
 
 <ul>
 <li>
 Develops own knowledge and skills to grow as business partner and leader
 </li>
 <li>
 Ensures confidentiality of all matter
 </li>
 <li>
 Interacts with individuals outside the hotel including, but not limited to, clients, suppliers, government officials, competitors and other members of the local community. Meets regularly with key suppliers to ensure maximum service
 </li>
 <li>
 Provides honest, transparent, fair and timely feedback to the Executive Assistant Manager &ndash; F&amp;B / Hotel Manager / Managing Director
 </li>
 <li>
 Adheres to the highest ethical values
 </li>
 <li>
 Establishes productive, professional and collegial relationships with all other Exco and Department Heads
 </li>
 <li>
 Uses a Heartist&reg; approach &ndash; makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong
 </li>
 <li>
 Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect
 </li>
 <li>
 Contributes to the hotel&rsquo;s Corporate Social Responsibility efforts by supporting the Planet 21 program
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Profile
 
 
 
 
 Knowledge And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Hospitality Management or a relevant discipline
 </li>
 <li>
 Extensive experience (10+ years) in luxury hotel or resort settings, overseeing complex, multi-outlet food and beverage operations
 </li>
 <li>
 Prior work experience in Middle East is essential
 </li>
 <li>
 Accustomed to and comfortable with media exposure
 </li>
 <li>
 Strong working knowledge of Microsoft Office
 </li>
 <li>
 Fluency in English language is required; Fluency in additional languages is an advantage
 </li>
 <li>
 Involvement in reservations and understanding of Revenue Management processes
 </li>
 <li>
 Thrives in large scale operation and high-volume operation.
 </li>
 <li>
 Enjoys working in multi-cultural environment
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Extrovert, sociable, and avid representing Food &amp; Beverage and the Fairmont brand
 </li>
 <li>
 Team player with outstanding interpersonal skills with ability to communicate with all levels of stakeholders
 </li>
 <li>
 Service oriented with an eye for details, passion and innovative for Food &amp; Beverage
 </li>
 <li>
 Ability to work effectively and contribute in a team across divisional borders
 </li>
 <li>
 Good presentation and influencing skills
 </li>
 <li>
 Able to work and thrive within a culturally diverse environment
 </li>
 <li>
 Flexible and able to embrace and respond to change effectively
 </li>
 <li>
 Ability to work independently and has good initiative in dynamic environment
 </li>
 <li>
 Self-motivated and energetic, able to set priorities
 </li>
 <li>
 Flexible and adaptable to different working locations
 </li>
 <li>
 Inspiring and people person
 </li>
 <li>
 Commitment to professional values &ndash; brand conscious
 </li>
 <li>
 Visionary - able to lead the team to continuous improvement
 </li>
 <li>
 Innovates and sets trends
 </li>
 <li>
 Demonstrates sophistication, humbleness, personality, charisma, confidence, professional etiquette and pride
 </li>
 <li>
 Builds strong rapport and coordinated approach
 </li>
 </ul>
</div>
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Assistant Director of Food & Beverage - F&B Outlets

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