leasing specialist

Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
 
Leasing Specialist
 
Job Title: Leasing Specialist
 
Division: Multifamily
 
Status: Non-Exempt
 
JOB SUMMARY: The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
 
<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
<ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
#LI-ED2
 
WHAT WE OFFER: 
<ul>
<li>Competitive Salaries & Bonuses</li>
<li>Medical, Dental & Vision Plans</li>
<li>401(k) Plan with Employer Matching Contributions</li>
<li>Paid Time Off (PTO) & 10+ Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Paid Birthday Off (Multifamily)</li>
<li>Flexible Spending Accounts</li>
<li>Company-Paid Long-Term Disability</li>
<li>Company-Paid Life Insurance</li>
<li>Short-Term Disability</li>
<li>Health Savings Account with Employer Contributions</li>
<li>Pre-Tax Commuter Benefit (Corporate)</li>
<li>Wellness Perks</li>
<li>FinFit Financial Wellness Program</li>
<li>Legal Resources</li>
<li>Employee Apartment Discount</li>
<li>Employee Referral Program</li>
<li>Employee Assistance Program</li>
<li>Tuition Reimbursement</li>
<li>Insta Pay Eligible</li>
<li>Volunteer & Community Service Opportunities</li>
<li>Employee Recognition & Awards</li>
</ul>
Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.
 
Veteran Friendly
 This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
 Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Leasing Specialist

Panther Residential Management

<div>Description:

Leasing Specialist
Reports to: Community Manager
Status: Non-Exempt
Position Overview
The Leasing Specialist plays a key role in driving occupancy and creating a strong resident experience. This role is responsible for managing the full leasing cycle&mdash;from first contact through move-in&mdash;while delivering a high level of service to both prospective and current residents.
This position blends sales, customer service, and operations, and is critical to the overall performance of the community.
What You&rsquo;ll Do
Leasing &amp; Sales<ul><li>
Manage the full leasing process, including responding to leads, conducting tours, and closing leases</li><li>
Follow up consistently with prospects to maintain strong conversion ratios</li><li>
Present the community, apartments, and amenities in a way that aligns with company standards and expectations</li><li>
Maintain knowledge of local market conditions and competing properties</li></ul>
Customer Experience<ul><li>
Provide a positive, responsive experience for both prospects and current residents</li><li>
Handle inquiries, concerns, and requests in a professional and timely manner</li><li>
Support resident retention through engagement and service</li></ul>
Operations &amp; Administration<ul><li>
Prepare and process lease paperwork accurately and in a timely manner</li><li>
Maintain leasing traffic, prospect data, and follow-up records</li><li>
Review and audit lease files for accuracy and completeness</li><li>
Assist with move-in readiness, including unit inspections and coordination</li></ul>
Marketing &amp; Community Engagement<ul><li>
Support marketing efforts to drive traffic and visibility</li><li>
Assist with resident events and community initiatives</li><li>
Identify opportunities to improve traffic, leasing performance, and overall experience</li></ul>
What We&rsquo;re Looking For<ul><li>
Strong communication and interpersonal skills</li><li>
Comfortable in a sales-driven environment with performance expectations</li><li>
Organized and able to manage multiple priorities at once</li><li>
Ability to handle a fast-paced environment and shifting priorities</li><li>
Professional, reliable, and accountable</li><li>
Team-oriented with a willingness to support the broader community</li></ul>
BENEFITS<ul><li>
Health, Dental &amp; Vision insurance offered after 30 days of employment</li><li>
Company paid Group Life Insurance and Short Term Disability</li><li>
Voluntary AD&amp;D Insurance and Long-Term Disability</li><li>
401(k) with Company match after 6 months of employment</li><li>
15 days of PTO/2 Personal Days</li><li>
7* Observed/Paid Holidays (*Veterans are also eligible for Veterans Day)</li><li>
Company provided apparel/uniforms</li></ul>
Requirements:

Qualifications<ul><li>
High school diploma or GED required</li><li>
Previous customer service or sales experience preferred</li><li>
Basic computer skills and ability to learn property management software (e.g., Onesite)</li><li>
Valid driver&rsquo;s license and reliable transportation required</li></ul>
Schedule &amp; Expectations<ul><li>
Ability to work a flexible schedule, including weekends</li><li>
Consistent attendance is essential to support community operations</li><li>
May be required to work additional hours based on business needs</li></ul>
Physical Requirements<ul><li>
Regularly required to sit, stand, walk, and use hands</li><li>
Occasionally lift up to 20 pounds</li><li>
Ability to tour the community and walk units as needed</li></ul>
Work Environment<ul><li>
Office and on-site community environment</li><li>
Regular interaction with residents, prospects, and team members</li><li>
Moderate noise level typical of an office setting</li></ul>
Acknowledgement
This job description outlines the general nature of the role and is not intended to be a complete list of all duties or responsibilities.</div>

Shea Apartment Communities

<div><div><h2 class="jobSectionHeader">Job Brief</h2>

Discounted apartment, $750 Sign On Bonus, FT Benefits, 3 weeks PTO
</div>
<div><div><div><div>Employment Status:
</div><div>Full Time</div>
</div><div><div>Pay Range:
</div><div>$18.50 - $21.80</div>
</div><div><div>Dept.:
</div><div>Lofts on Monaco Row</div>
</div>
</div></div><div>Now Hiring: Apartment Leasing Specialist (aka Community Vibes Creator)
At Shea Properties, we do not just rent apartments, we create vibrant communities. As a Leasing Specialist, you will be the face of the experience, matching future residents with their perfect home and shaping the community experience they will enjoy every day. This is not your average sales position, it is about connection, creativity, and growth.
What We Offer - Benefits and Perks:<ul><li>
Competitive Wages</li><li>
Monthly Bonus Potential</li><li>
Annual Discretionary Bonus</li><li>
Generous Apartment Discount</li><li>
Mobile Phone Allowance</li><li>
Medical, Dental, Vision, Life, Critical Illness, and Accident Insurance</li><li>
401(k) Retirement Plan - Traditional &amp; Roth</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
Shea Wellness Programs &ndash; Mental, Physical, Financial</li><li>
Tuition Reimbursement</li></ul>
Opportunities to Grow your Career through Coaching, Training &amp; Leadership Development Programs
Shea Apartments
At Shea Apartments we create communities where associates and residents thrive. We are a leading property management company and have a culture of respect for the individual. We believe your career should be more than just a job. That is why we invest in your growth. offering opportunities to learn, lead, and make an impact. Join us and become part of a team that values teamwork, innovation, and excellence within a friendly, inclusive environment.
Responsibilities - Bring Your Customer Service &amp; Sales Skills<ul><li>
Present and lease our beautiful community to prospective residents and secure renewals with professionalism and amazing presentation.</li><li>
Provide exceptional customer experience by creating a welcoming environment for both residents and prospects.</li><li>
Creatively promote the community through comp research and marketing</li><li>
Your excellent communication will help you address inquiries from current and future residents while managing daily leads.</li><li>
Personalize your approach to tours for prospective residents as you gather intel on their needs and desires for their apartment home.</li><li>
Ensure compliance with critical records by conducting thorough move-in appointments and being detail oriented in completing all administrative tasks.</li><li>
Continually demonstrate the Shea core values and customer care service standards.</li><li>
Follow safety and compliance rules and procedures.</li></ul>
Note: This is not an all-inclusive list of job responsibilities.
Successful Leasing Specialist Qualifications:<ul><li>
Demonstrated proficiency in time management and organization.</li><li>
Strong verbal and written communication skills</li><li>
Six months&rsquo; sales and/or customer service experience in at least one of the following industries: property management, hospitality, retail, real estate.</li><li>
Apartment leasing experience preferred.</li><li>
Basic math and computer skills and including Microsoft Office Suite</li><li>
Be available and willing to work weekends.</li><li>
Able to travel, as required.</li><li>
High School diploma or equivalent required</li></ul>
While performing the duties of the Leasing Specialist be prepared to:<ul><li>
Stand, walk, sit, reach, kneel, crouch or stoop for long periods of time.</li><li>
Lift and move up to 25 lbs.</li></ul> 
Shea Properties is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.</div></div>

<div><div>Description
The Floating Leasing Specialist is responsible for presenting and leasing a community to prospective residents, leasing apartments, providing customer service, renewals, and participating in the marketing of the community. The Floating Leasing Specialist works in conjunction with the property management team that they are assigned to on a daily basis to achieve the leasing goals established for the property as well as the goals of Shea Properties. The Floating Leasing Specialist will be required to assist on various properties in the region as needed. The Floating Leasing Specialist works in conjunction with the property management team to achieve the leasing goals established for the property as well as the goals of Shea Properties. The pay range for this position is $22.00 - $24.00.hour. The Floating Leasing Specialist is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, dental, vision, 401K, disability, life insurance, discounted apartment (based on availability) and cell phone allowance.
The Floating Leasing Specialist, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.
Job Duties<ul><li>
Participates in lineup every morning.</li><li>
Opens and inspects the models and the market &ldquo;ready&rdquo; vacants daily to ensure they are presentable in accordance to established standards. Ensures leasing center is open and ready for business on time each day.</li><li>
Maintains office presentation in a professional manner. Assists with closing and securing the office and models daily.</li><li>
Answers telephone and email leads by responding to leasing inquiries.</li><li>
Responds to all Vaultware, PopCard and internet leads on a daily basis.</li><li>
Writes and posts a minimum of three Craigslist ads daily and possibly more if directed by Supervisor to do so.</li><li>
Must follow Yieldstar pricing procedures as directed by supervisor.</li><li>
Greets and presents property to prospective residents through personalized tours. Gathers information regarding needs, and qualification of prospective resident. Conducts follow-up with prospects.</li><li>
Leases apartments by actively marketing and promoting the apartment community.</li><li>
Responsible for accurately and timely Yardi input for all telephone, email and walk-in traffic. Also responsible for inputting rentals and cancellations.</li><li>
Compiles welcome paperwork with lease, associated addendums and forms in compliance with policies and procedures. Establishes move-in appointments for reviewing the lease and lease documents with new residents.</li><li>
Upon move-in, completes a thorough walk through of apartment and community amenities with the new residents.</li><li>
Gathers competitive market information weekly/monthly through telephone calls, internet research and site visits.</li><li>
Prepares routine reports (weekly and quarterly market survey) and shares information with on-site management team. Shops the competition to compare sales technique, pricing strategy and merchandising.</li><li>
Works with the team assigned to ensures all information is input into Yardi by the close of each business day.</li><li>
Champions their individual Leasing Fundamentals process.</li><li>
Assists in maintaining an accurate and current priority wait list and assures all prospects are kept in constant communication with leasing availability.</li><li>
Provides customer service per Shea core values and customer care service standards.</li><li>
Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.</li><li>
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.</li></ul> 
Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)<ul><li>
Effective written and verbal communication</li><li>
Six months sales and/or customer service experience in at least one of the following industries: property management, hospitality, retail, real estate.</li><li>
Apartment leasing experience preferred</li><li>
Familiar with Microsoft Office products (Word/Excel/Outlook)</li><li>
Yardi preferred</li><li>
Basic math skills</li><li>
Time management and organization skills</li><li>
High School diploma or equivalent required</li><li>
College degree or some college preferred</li></ul> 
Work Environment
The Floating Leasing Specialist works on-site at several apartment communities and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours are usually scheduled from 8:50 a.m. &ndash; 5:50 p.m. The position is required to work weekend days (Sat/Sun). However, the Floating Leasing Specialist should be flexible with availability depending on the needs of the property. Must be able and willing to travel, if needed, 10-25% of the time. Must have reliable transportation to work at different locations based on assignment for the day.
Physical Requirements
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to occasionally drive during the course of work. 
Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V</div></div>

Floating Leasing Specialist

Shea Properties

<div><div>Description
The Floating Leasing Specialist is responsible for presenting and leasing a community to prospective residents, leasing apartments, providing customer service, renewals, and participating in the marketing of the community. The Floating Leasing Specialist works in conjunction with the property management team that they are assigned to on a daily basis to achieve the leasing goals established for the property as well as the goals of Shea Properties. The Floating Leasing Specialist will be required to assist on various properties in the region as needed. The Floating Leasing Specialist works in conjunction with the property management team to achieve the leasing goals established for the property as well as the goals of Shea Properties. The pay range for this position is $20.00 - $22.00.hour. The Floating Leasing Specialist is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, dental, vision, 401K, disability, life insurance, discounted apartment (based on availability) and cell phone allowance.
The Floating Leasing Specialist, as with all Shea team members, is expected to conduct himself/herself in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.
Job Duties<ul><li>
Participates in lineup every morning.</li><li>
Opens and inspects the models and the market &ldquo;ready&rdquo; vacants daily to ensure they are presentable in accordance to established standards. Ensures leasing center is open and ready for business on time each day.</li><li>
Maintains office presentation in a professional manner. Assists with closing and securing the office and models daily.</li><li>
Answers telephone and email leads by responding to leasing inquiries.</li><li>
Responds to all Vaultware, PopCard and internet leads on a daily basis.</li><li>
Writes and posts a minimum of three Craigslist ads daily and possibly more if directed by Supervisor to do so.</li><li>
Must follow Yieldstar pricing procedures as directed by supervisor.</li><li>
Greets and presents property to prospective residents through personalized tours. Gathers information regarding needs, and qualification of prospective resident. Conducts follow-up with prospects.</li><li>
Leases apartments by actively marketing and promoting the apartment community.</li><li>
Responsible for accurately and timely Yardi input for all telephone, email and walk-in traffic. Also responsible for inputting rentals and cancellations.</li><li>
Compiles welcome paperwork with lease, associated addendums and forms in compliance with policies and procedures. Establishes move-in appointments for reviewing the lease and lease documents with new residents.</li><li>
Upon move-in, completes a thorough walk through of apartment and community amenities with the new residents.</li><li>
Gathers competitive market information weekly/monthly through telephone calls, internet research and site visits.</li><li>
Prepares routine reports (weekly and quarterly market survey) and shares information with on-site management team. Shops the competition to compare sales technique, pricing strategy and merchandising.</li><li>
Works with the team assigned to ensures all information is input into Yardi by the close of each business day.</li><li>
Champions their individual Leasing Fundamentals process.</li><li>
Assists in maintaining an accurate and current priority wait list and assures all prospects are kept in constant communication with leasing availability.</li><li>
Provides customer service per Shea core values and customer care service standards.</li><li>
Demonstrates the ability to handle resident concerns and direct them to the ACM and CM when appropriate.</li><li>
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.</li></ul> 
Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)<ul><li>
Effective written and verbal communication</li><li>
Six months sales and/or customer service experience in at least one of the following industries: property management, hospitality, retail, real estate.</li><li>
Apartment leasing experience preferred</li><li>
Familiar with Microsoft Office products (Word/Excel/Outlook)</li><li>
Yardi preferred</li><li>
Basic math skills</li><li>
Time management and organization skills</li><li>
High School diploma or equivalent required</li><li>
College degree or some college preferred</li></ul> 
Work Environment
The Floating Leasing Specialist works on-site at several apartment communities and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours are usually scheduled from 8:50 a.m. &ndash; 5:50 p.m. The position is required to work weekend days (Sat/Sun). However, the Floating Leasing Specialist should be flexible with availability depending on the needs of the property. Must be able and willing to travel, if needed, 10-25% of the time. Must have reliable transportation to work at different locations based on assignment for the day.
Physical Requirements
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to occasionally drive during the course of work. 
Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V</div></div>

Avanath Capital, LLC

<div>Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone's life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role: The Leasing Specialist is responsible for leasing, marketing, and maintaining positive resident relations within the community.

The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.
<ul>
<li>An Aptitude for Connecting - Must possess a strong sense for creating a sense of community, as well as the drive to go the extra mile to create a positive experience for all residents and staff. Your success and purpose are driven by the relationships that you build within your communities, including vendor partners, regulatory, and social services partnerships. This includes adopting a collaborative approach to create consistent, favorable circumstances that foster success and effectiveness for the Organization and the communities.</li>
<li>An Authentic Attitude - Consistently demonstrate an open and professional attitude and approach when accessing and resolving resident and staff concerns. This includes, but is not limited to, seeking resources throughout the organization via the organization's support services and senior leadership.</li>
<li>An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.</li>
</ul>
Qualifications
<ul>
<li>Passion for providing exceptional customer service.</li>
<li>2+ years of sales and/or customer relations experience</li>
<li>Low-income housing and tax credit experience is highly desired.</li>
<li>Bilingual (English &amp; Spanish) highly desired.</li>
<li>Thrives in a fast-paced environment.</li>
<li>Flexible schedule that may include evenings and weekends.</li>
<li>Solid computer knowledge, Windows (Word, Excel), internet, and e-mail</li>
<li>Working knowledge of Yardi Voyager Property Management software</li>
</ul>
Key Accountabilities
<ul>
<li>Customer Service &amp; Sales</li>
<li><ul><li>At all times, regardless, provides A+ customer service.</li>
<li>Greet and qualify all prospects.</li>
<li>Record all telephone and in-person visits on guest cards.</li>
<li>Inspect models and available &quot;market-ready&quot;, communicate related service needs to Community Manager.</li>
<li>Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.</li>
<li>Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements.</li>
<li>Update availability report, process applications for approvals.</li>
<li>Ensure the apartment is ready for the resident to move in on the agreed date.</li>
<li>Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help the prospect, refer them to sister communities to meet the prospect's needs.</li>
<li>Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.</li>
<li>Assist in monitoring renewals. Distribute and follow up on renewal notices.</li>
</ul></li><li>Administrative</li>
<li><ul><li>Accept rental payments.</li>
<li>Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.</li>
<li>Maintain current resident files.</li>
<li>Distribute all company or community-issued notices.</li>
<li>Maintain accurate monthly commission records on leases and renewals for bonus purposes.</li>
<li>Assist the management team with other various tasks as required.</li>
<li>Consistently implement policies of the community.</li>
</ul></li><li>Resident Retention</li>
<li><ul><li>Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.</li>
<li>Quickly complete maintenance service requests and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.</li>
<li>Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests daily.</li>
<li>Maintain open communication with Community Manager and Maintenance Supervisor.</li>
<li>Contribute to the cleanliness and curb appeal of the community on a continuing basis.</li>
<li>Assist in planning resident events. Attend events and participate as a host for any event as directed by the Community Manager.</li>
</ul></li><li>Adherence to Property Management Rules, Regulations, and Guidelines</li>
<li><ul><li>Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.</li>
<li>Under the direction of the Compliance department and the Community Manager, manages compliance file maintenance, where applicable.</li>
</ul></li>
</ul>Physical Demands &amp; Working Conditions
<ul><li>The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.</li>
<li>Frequent sitting and walking</li>
<li>Repetitive use of the computer, keyboard, mouse, and phone</li>
<li>Reading, comprehending, writing, performing calculations, and communicating verbally.</li>
<li>May work in an elevated site, may walk on uneven ground.</li>
<li>Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.</li>
</ul>
How Avanath Supports You 
 
We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.
 
 
We offer:
<ul>
<li> Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.</li>
<li> Comprehensive Benefits &ndash; health, dental &amp; vision, 401(k), personal time off, paid holidays and more!</li>
<li>Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.</li>
<li> Development &ndash; a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching</li>
</ul>
Diversity &amp; Inclusion

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Our human capital is the most valuable asset we have, and Diversity, equity, and inclusion (&quot;DEI&quot;) are at the very core of Avanath's operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of our culture, our reputation, and our achievements.

We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Our organization's diversity initiatives include&mdash;but are not limited to&mdash;our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:

+ Respectful communication and cooperation between all employees.

+ Teamwork and employee participation, permitting the representation of all groups and employee perspectives.

+ Work/life balance through flexible work schedules to accommodate employees' varying needs.

+ Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity. 


#SW</div>

Viola

Overview# Real Estate Marketing &amp; Leasing Specialist &mdash; Worcester, MA**Viola LLC** | Full-time | $41,600 base + bonus (mid-performance ~$72,000, strong performers $80,000+)THE ROLEViola LLC is a family-owned residential portfolio of 100+ units across Worcester, and more coming. We buy more every year. We need one person who owns the entire path from &quot;someone searches for an apartment&quot; to &quot;rent hits the account on the first.&quot;That means marketing the units, answering the phone, standing in the apartment at 5:30 on a Tuesday, screening the applicant properly, signing the lease, and staying on top of the ledger after they move in. If you want to do only the fun half of that list, this isn't the job.You'll report directly to our portfolio manager.WHO WE AREIn 2025 the Worcester Housing Authority recognized us for excellence &mdash; one of only two real estate companies to receive the recognition that year.WHAT YOU'LL ACTUALLY DO- Own our website, listing syndication, and local SEO &mdash; you're responsible for whether we show up when someone searches for an apartment in Worcester- Take inbound inquiries and qualify prospective tenants against our screening criteria- Show units in person, on your own schedule, including evenings and weekends- Close. Applications, leases, deposits, move-in coordination- Walk vacant units before showings and make sure they present properly &mdash; you're the last set of eyes before a prospect sees it- Keep clean records in our property management systemWHAT WE'RE PAYING**Base salary &mdash; $41,600** (approximately 40-hour weeks)**Lease-up bonus &mdash; $24,000 target**$500 per unit. Expect 3 to 5 each month, totaling $1,500 to $2,500 in bonuses monthly.**Monthly collection bonus &mdash; $7,200 target**Paid monthly against collected rent across the portfolio:Collected | Monthly bonus| 95% | $500 || 96% | $600 || 97% | $700 || 98% | $800 || 99% | $900 || 100% | $1,000 |**Annual collection bonus &mdash; up to $10,000**Paid in addition to the monthly bonus above. Measured across the portfolio against HUD Fair Market Rent: at or above FMR, $10,000. Within 10% of FMR, $5,000. Within 15%, $2,500. Below that, no annual bonus. Vacancy and delinquency both count against it, which is deliberate &mdash; we want you filling units *and* caring who you put in them.**Health coverage &mdash; $4,800**A $400 monthly tax-free stipend toward the individual plan of your choice.**Vehicle &mdash; approximately $3,000**Mileage reimbursed at the IRS standard rate for all portfolio travel, roughly $250 per month.**Time off**Two weeks paid vacation, plus Massachusetts earned sick time.**On volume:** we expect 3 to 5 new leases per month. That is not an aspirational number &mdash; it comes from normal turnover across existing inventory plus the vacant units that come with our acquisitions. We're targeting 10&ndash;20% portfolio growth per year and we underwrite roughly half of what we buy as delivered vacant. The pipeline is real and it's getting bigger.Someone performing at the middle of these expectations earns in the low seventies. Someone genuinely good at this clears $80,000. We'd rather tell you the truth about that up front than advertise a number nobody hits.## What we need from you- Demonstrable SEO and digital marketing ability &mdash; be ready to talk about listings you've written, sites you've improved, and what moved- Valid driver's license, reliable vehicle, and an insurable driving record- Availability for evening and weekend showings; this is when renters look. Roughly 40 hours a week, but you set most of your own schedule around showing demand- Weekly video calls with the partner for real-time updates and market momentum- Organized enough to keep a ledger, a calendar, and thirty prospects straight at once- Spanish fluency is a meaningful plus &mdash; a significant share of our applicant and resident base in Worcester is Spanish-speakingPrior residential leasing or property management experience is welcome but not required. We will train the right person on the multifamily side, including full fair housing training. We can't train drive.FIRST 90 DAYSFormal review at 30, 60, and 90 days so you know exactly where you stand. Employment is at-will.Offers are contingent on a background and driving record check completed after a conditional offer is extended, with your written authorization.TO APPLYEmail a resume and a short note telling us one thing you'd change about how a Worcester apartment gets marketed today. We read those.Send to: paulsaleba@gmail.com---*We are an equal opportunity employer. We comply fully with federal and Massachusetts fair housing law, and we expect the same of everyone on our team. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, genetic information, veteran status, or any other protected characteristic.*Pay: $65,600.00 - $83,400.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: Hybrid remote in Worcester, MA 01604

Real Estate Marketing & Leasing Specialist — Worcester, MA

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Real Estate Marketing & Leasing Specialist — Worcester, MA