leasing specialist

Harbor Group Management Company

<div>
 Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
 
 
 Leasing Specialist
 
 
 Job Title: Leasing Specialist
 
 
 Division: Multifamily
 
 
 Status: Non-Exempt
 
 
 JOB SUMMARY: The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
 
 
 <ul>
 <li>
 Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
 </li>
 <li>
 Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
 </li>
 <li>
 Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.
 </li>
 <li>
 Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
 </li>
 <li>
 Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
 </li>
 <li>
 Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
 </li>
 <li>
 Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
 </li>
 <li>
 Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.
 </li>
 <li>
 Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
 </li>
 <li>
 Conduct follow-up communication with prospects and new residents to ensure satisfaction.
 </li>
 <li>
 Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.
 </li>
 <li>
 Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).
 </li>
 <li>
 Keep guest cards updated and perform follow-ups on all leads.
 </li>
 <li>
 Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.
 </li>
 <li>
 Ensure leasing office and tour path are presentable and meet show standards at all times.
 
 
 </li>
 </ul>
 QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 
 
 <ul>
 <li>
 High School Diploma or equivalent.
 </li>
 <li>
 Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.
 </li>
 <li>
 Proficient with Microsoft Office and Property Management software experience is a must.
 </li>
 <li>
 Experience utilizing social media (Facebook, Instagram, etc.) is preferred.
 </li>
 <li>
 Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
 </li>
 <li>
 Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
 </li>
 <li>
 Must be customer-service oriented with the ability to interact professionally with residents and vendors.
 </li>
 <li>
 Flexibility to work weekends if required by the property.
 </li>
 <li>
 Valid driver&rsquo;s license required (for operating golf carts if applicable).
 
 
 </li>
 </ul>
 Veteran Friendly
 
 
 This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
 
 
 Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
</div>

Leasing Specialist

BSR REIT

BSR recognizes our people are our greatest asset. Our teams set us apart from our competition and are focused on serving and satisfying our resident customers and earning their trust. We have successfully met these objectives by: Empowering our team members to make timely and responsible decisions and to take the actions necessary to achieve exceptionally high customer satisfaction; Knowing our residents in order to understand their needs and expectation. Our team members work hard to provide and exceptional living experience for our residents at a community they are proud to call home; and Providing training and development opportunities for all team members. Come join an outstanding team who cares about our residents and strives for excellence every day! Currently, BSR has an immediate opening for a Leasing Specialist. The Leasing Specialist performs a variety of duties associated with leasing and marketing the apartment community. The Leasing Specialist will be responsible for the following: Provide information about the apartment and the community to the prospective residents and schedule visits to the community Determine the needs and respond promptly to resident needs and concerns in a professional manner Quickly close new sales and lease apartments Use effective sales techniques on the telephone and in person to maximize the conversion of traffic to leases Effectively explain all lease and community policies to new and current residents Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc. Analyze concerns associated with apartments which are slow to lease and offers recommendations to the Property Manager Conduct follow up activity with all residents in order to establish positive resident relations Accurately and efficiently prepares and assists with all leasing paperwork Maintain current resident files Maintain accurate record of daily prospect calls and visits Completes service requests and communicates to service/maintenance department and enters information into the database Answering phones, typing, filing and other clerical functions as deemed necessary. Follow all policies and procedures defined by BSR REIT Perform all other duties as assigned Requirements: High school diploma or GED equivalent required Valid Driver's license required 1-2 years apartment leasing experience General working knowledge of computers and computer programs (MS Word, MS Excel, Resman) Warm, engaging personality Friendly, energetic with great people skills Excellent at both phone and in person sales Ability to communicate effectively Read and write English fluently Good organizational skills Good verbal skills Strong customer service skills Ability to close a sale Ability to operate general office equipment Ability to multi-task and commit to high performance in a busy work environment BSR REIT offers a competitive benefit program to assist team members with everyday life such as medical expenses and providing financial protection in the event of a major illness or injury. BSR offers the following benefits: Medical insurance, dental insurance, vision insurance, healthcare savings account, short term disability Monthly company contributions to healthcare savings account Company paid long term disability and life insurance Apartment Discounts up to 50% off monthly rent 401k Plan w/employer match Paid holidays Paid Time off EOE M/F/D/V

Apartment Managing Professionals

<div>Description:

JOB SUMMARY:
The Leasing Specialist is responsible for greeting prospective residents, showcasing the features of the property, and matching their needs with the perfect apartment. Key duties include maintaining a professional and friendly demeanor with residents and coworkers, marketing promotions, completing weekly prospect reports, and ensuring recently vacated properties are cleaned and ready for viewing. The Leasing Specialist will also maintain a minimum closing ratio, update online advertising to reflect current pricing and availability, and stay informed on local market conditions. Strong communication skills, sales experience, and proficiency in Microsoft Office are required, with experience in Resman property management software preferred.
ESSENTIAL FUNCTIONS:<ul><li>
Greet prospective residents, effectively communicate the property&rsquo;s features, and address inquiries in a professional manner.</li><li>
Maintain a courteous, approachable, and professional demeanor with prospective and current residents, as well as colleagues.</li><li>
Assess prospects&rsquo; living preferences and budget to match them with suitable apartment options.</li><li>
Promote available leasing incentives and discounted offers to prospective residents.</li><li>
Prepare and submit weekly prospect reports to the Community Director.</li><li>
Achieve and maintain a minimum closing ratio of 33%.</li><li>
Update online advertising platforms daily to ensure accurate representation of current pricing and apartment availability.</li><li>
Record and maintain a daily engagement score of 90-100% in Knock.</li><li>
Stay informed on local market trends and conditions to ensure competitive positioning.</li><li>
Ensure that recently vacated units are thoroughly cleaned and prepared for prospective resident viewings.</li></ul>
Requirements:

SKILLS AND QUALIFICATIONS:<ul><li>
Minimum of 2 years of prior experience as a Leasing Agent is preferred.</li><li>
High School Diploma or equivalent required; Bachelor&rsquo;s degree preferred.</li><li>
Exceptional written and verbal communication skills, with the ability to effectively engage across digital platforms and in-person interactions.</li><li>
Demonstrated success in sales with a proven track record.</li><li>
Strong interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.</li><li>
Proficiency in Microsoft Office and related software is required.</li><li>
Experience with Resman property management software is preferred.</li><li>
Ability to multitask, stay organized, and consistently meet deadlines.</li></ul>
PHYSICAL DEMANDS:<ul><li>
Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.</li><li>
Occasional property tours with prospective residents as needed.</li></ul>
WORKING CONDITIONS:<ul><li>
General office conditions.
</li><li>Exposure to weather conditions when walking and working on the property</li></ul></div>

Harbor Group Management

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
 
Leasing Specialist
 
Job Title: Leasing Specialist
 
Division: Multifamily
 
Status: Non-Exempt
 
JOB SUMMARY: The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
 
<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 <ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
Veteran Friendly
 This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
 
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
 
Leasing Specialist
 
Job Title: Leasing Specialist
 
Division: Multifamily
 
Status: Non-Exempt
 
JOB SUMMARY: The Leasing Specialist is responsible for driving occupancy and resident satisfaction in a multi-family community. This role includes showing and leasing apartments to prospective residents, coordinating marketing initiatives, assisting in resident retention efforts, and supporting the Property Manager in daily operations to ensure a positive living experience and strong financial performance.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.
 
<ul>
<li>Greet prospective residents, conduct property tours, and showcase available apartments and amenities.</li>
<li>Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.</li>
<li>Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.</li>
<li>Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.</li>
<li>Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.</li>
<li>Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.</li>
<li>Coordinate resident referral programs, employer outreach, and participate in local networking efforts.</li>
<li>Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.</li>
<li>Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.</li>
<li>Conduct follow-up communication with prospects and new residents to ensure satisfaction.</li>
<li>Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.</li>
<li>Maintain accurate records of prospect and resident interactions using property management software (e.g., Yardi, OneSite).</li>
<li>Keep guest cards updated and perform follow-ups on all leads.</li>
<li>Assist with rent collection, manage delinquent accounts, and support administrative tasks as assigned by the Property Manager.</li>
<li>Ensure leasing office and tour path are presentable and meet show standards at all times.</li>
</ul>
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 <ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.</li>
<li>Proficient with Microsoft Office and Property Management software experience is a must.</li>
<li>Experience utilizing social media (Facebook, Instagram, etc.) is preferred.</li>
<li>Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li>
<li>Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.</li>
<li>Must be customer-service oriented with the ability to interact professionally with residents and vendors.</li>
<li>Flexibility to work weekends if required by the property.</li>
<li>Valid driver’s license required (for operating golf carts if applicable).</li>
</ul>
#LI-DD1
 
Veteran Friendly
 This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
 
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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