legal operations lead

ALLIED PUBLIC ADJUSTERS INC

<div>If you&rsquo;re a seasoned leader who has experience in legal operations, enjoys building scalable processes, and are driven by data-led improvements, come lead with us. 
 
At Allied Public Adjusters, we don&rsquo;t just adjust claims &ndash; we advocate for policyholders and uncover the full truth behind every loss. Since 1997, we&rsquo;ve worked on behalf of policyholders to demand what&rsquo;s right using technical expertise, field investigations, and uncompromising quality. 
 
Our legal team is not just made of lawyers &ndash; they are protectors of our clients&rsquo; rights, strategists in the face of insurance resistance, and trusted leaders in our organization. As the Legal Operations Manager, you&rsquo;ll lead our legal team, drive performance through efficiency improvements and training, and scale our legal operations without sacrificing precision. 
 
Company Description 
 
Core Values: Go-Getters, Relationship Builders, Intelligent Experts, Truth Champions 
 
Allied Public Adjusters is committed to uncovering the full extent of losses through detailed investigations and providing comprehensive claim demands based on our discoveries. With a legacy since 1997, we combine state-licensed expertise with an in-house assortment of legal professionals, construction estimators, accountants, and adjusters. At Allied, we're not just about claims; we're about people. Join us as we advocate for transparency, equity, and the rightful interests of our community. 
 
Role: 
 
As Legal Operations Manager, you are responsible for designing, implementing, and managing the processes, tools, and resources that enable the legal function to operate efficiently, effectively, and in alignment with business objectives. This role acts as the operational backbone of the legal team, driving improvements in legal claim management, workflow automation, vendor oversight, and compliance tracking. 
 
You&rsquo;ll work closely with the VP of Operations to scale capacity, build SOPs, implement KPIs, deliver training and develop a legal culture that delivers excellence on every file. 
 
Responsibilities: 
<ul>
<li>Work closely with Sales, Marketing, and Operations to align legal processes with overall business goals.</li>
<li>Collaborate closely with our VP of Operations to align the legal team with other operational departments and provide legal expertise.</li>
<li>Supervise, mentor, and manage a team of staff attorneys to ensure adherence to standardized procedures.</li>
<li>Assign casework, monitor performance, and ensure deadlines and quality standards are met.</li>
<li>Provide ongoing training and professional development for the Operations Division.</li>
<li>Help oversee litigation strategy related to property insurance claims.</li>
<li>Review and approve legal correspondence and complex legal settlement agreements.</li>
<li>Maintain awareness of changes in insurance laws and public adjusting rules across jurisdictions.</li>
<li>Ensure the company complies with all state and federal regulations governing public adjusting and legal practice.</li>
<li>Uphold ethical practices and manage conflicts of interest.</li>
<li>Participate in cross departmental strategic planning, budgeting, and process improvement initiatives.</li>
<li>Ensure the legal team provides exceptional internal service with a strong focus on advocacy and results.</li>
</ul> 
What will success look like in the role after one year? 
<ul>
<li>Implement, measure, and get live reporting on KPIs for the team.</li>
<li>Consistent and timely delivery of high-quality legal work that meets established KPIs.</li>
<li>A highly engaged, accountable, and continually improving legal team culture.</li>
<li>An expanded, refined external vendor network effectively meeting organizational needs.</li>
<li>Regularly conducted quarterly trainings across multiple departments.</li>
</ul> 
Qualifications: 
<ul>
<li>Juris Doctor (JD) from an accredited law school.</li>
<li>Active license to practice law in California; multi-state licensure a plus.</li>
<li>Ability to become licensed in other jurisdictions.</li>
<li>Minimum of 7 years&rsquo; experience in legal operations, preferably with experience in insurance law, civil litigation, and/or public adjusting.</li>
<li>Proven experience overseeing property insurance claims litigation is preferred.</li>
<li>Strong leadership, mentorship, and team development skills.</li>
<li>Excellent legal research, writing, and oral advocacy skills.</li>
<li>High-level organizational and case management abilities.</li>
<li>Proficient with legal case management systems and technology tools.</li>
<li>Experience working with public adjusting firms.</li>
</ul> 
Salary: 
<ul><li>
$115,000 - $125,000 annually</li></ul> 

Benefits: 
<ul>
<li>401(k) with 3% non-elective contribution.</li>
<li>Health and dental insurance.</li>
<li>Car and phone allowance.</li>
<li>Generous paid holidays and paid time-off.</li>
<li>Opportunities for career advancement and professional growth.</li>
</ul> 
Our Core Values 
 
We Show Up with G.R.I.T. 
 
Every day. In every role. Through every decision and every moment of every engagement. This is the ethos that defines us. So, let&rsquo;s define it for one another. 
 
Go-Getters: We pursue truth and fairness with speed and expertise. We are responsive, proactive, and committed to prompt, professional service. 
 
Relationship Builders: We nurture relationships based on mutual respect&mdash;challenging insurers when we must and helping them when we can, all in the spirit of resolving claim matters fairly. 
 
Intelligent Experts: We work to achieve mastery of our respective crafts, trusting our teammates to do the same. By focusing on core competencies, we create a team stronger than the sum of its parts. 
 
Truth Champions: We pursue truth above all else. To champion our clients&rsquo; interests most effectively, we seek precisely what is owed&mdash;nothing more and absolutely nothing less.</div>

Legal Manager

D-Wave

<div>D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. We are the world&rsquo;s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our quantum computers &mdash; the world&rsquo;s largest &mdash; feature QPUs with sub-second response times and can be deployed on-premises or accessed through our quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our quantum systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more. Learn more about realizing the value of quantum computing today and how we&rsquo;re shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com. 
You can read more about our company and our innovations in the pages of The Wall Street Journal, Time Magazine, Fast Company, MIT Technology Review, Forbes, Inc. Magazine, Wired and across many whitepapers. 
At D-Wave, we&rsquo;re helping customers realize the value of quantum computing today and are shaping the quantum-driven industrial and societal advancements of tomorrow. 
About the role 
D-Wave is seeking a highly organized, strategic, and tech-savvy Director, Legal Operations, to optimize legal workflows, implement legal technology solutions, and drive efficiency across the Legal team. This role will lead the transformation of the Legal function into a scalable, high-performing, and data-driven function. Reporting to the Chief Legal Officer &amp; General Counsel, you will be instrumental in defining and executing the company&rsquo;s overall legal operations strategy, aligning legal processes and systems with overall business goals in a fast-paced, dynamic environment. 
What you'll do 
<ul><li>
Define and execute the company&rsquo;s legal operations strategy, partnering with executive leadership to align legal processes with long-term business growth and objectives</li><li>
Drive transformation and scalability of the legal function through technology, automation, process optimization, and effective change management</li><li>
Define and drive adoption of new processes and technology across the Legal team</li><li>
Oversee budgeting, forecasting, and legal vendor management ensuring cost efficiency, ROI, and long-term financial planning for the Legal department</li><li>
Collaborate cross-functionally with internal teams (Finance, IT, HR, etc.) and external partners to align processes and delivery of company-wide initiatives</li><li>
Implement and manage core legal technology platforms (e.g., CLM, e-billing, document management, analytics), standardizing workflows and ensuring data integrity and operational consistency</li><li>
Establish and maintain metrics and reporting frameworks (KPIs, dashboards) to track efficiency, service quality, resource utilization, risks, and business impact</li><li>
Refine and maintain centralized legal resources, templates, playbooks, and knowledge bases, to ensure consistency and scalability across the Legal function</li><li>
Ensure governance, risk and compliance frameworks are in place to support legal operations, compliance with regulatory obligations, internal initiatives and audits as required</li><li>
Lead and develop the Legal Operations and administrative team, fostering a culture of accountability, inclusion, and continuous improvement</li><li>
Stay current on legal operations trends and best practices, continuously identifying opportunity for innovation and process improvement</li></ul> 
About You 
<ul><li>
Bachelor's degree in a relevant field (e.g. Business, Information Technology, or Legal Studies) advanced degree (MBA, JD, or similar) a plus</li><li>
15+ years&rsquo; experience in legal operations or a related function within an in-house legal department, what a proven track record of leading large-scale transformation initiatives</li><li>
Strategic mindset with strong business and financial acumen, able to connect legal operations strategy to broader company goals and measurable outcomes</li><li>
Demonstrated ability to lead projects and organizational change and drive successful adoption of new technologies, processes, and ways of working.</li><li>
Demonstrated success leading and developing teams</li><li>
Ability to implement governance and risk management frameworks to ensure operation compliance and data integrity</li><li>
Expertise in legal technology platforms (e.g., CLM, e-billing, document management, analytics), and experience integrating systems for scalability and efficiency</li><li>
Exceptional communication and influence skills, with the ability to partner effectively with senior executives and cross-functional leaders</li><li>
Strong analytical and problem-solving skills; comfortable using data and metrics to drive insights, decisions, and continuous improvement</li><li>
Self-motivated, proactive, and adaptable, thriving in a fast-paced, evolving environment</li></ul> 
A D-Waver's DNA 
<ul><li>
We look at the future and say &ldquo;why not&rdquo;; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.</li><li>
We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.</li><li>
We hold ourselves accountable for delivering results. We make decisions &amp; take responsibility so that we can act &amp; support each other.</li><li>
As leaders we motivate &amp; engage our teams to undertake beyond what they originally thought possible, by developing our teams &amp; creating the conditions for people to grow and empower themselves through enabling &amp; coaching.</li></ul>
Our Compensation Philosophy is Simple but Powerful:
We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they&rsquo;ve got &mdash; not because they&rsquo;re simply making money, but because they&rsquo;ve fallen in love with our vision, mission, values, and team. 
During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) . The final offer is determined by your proficiencies within this level. 
Inclusion:
We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave. 
The Fine Print:
No 3rd party candidates will be accepted 
It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law. 
The pay range for this role is: 
133,000 - 247,000 USD per year(Remote (United States))</div>

Director, Legal Operations

The Walt Disney Company (Corporate)

About The Role and Team:The Senior Manager, Legal Operations- New Technology (Tech) is responsible for managing multiple Management Operations workstreams in support of the General Counsel's strategic commitment to Operational Excellence, Inclusion and Development.In collaboration with the Director of Legal Operations and peers, the Senior Manager, Legal Operations - New Tech will be responsible for leading a team that explores new technology with a heavy emphasis on AI tools.This includes identifying tools, arranging pilots, measuring potential ROI; recommending changes and coordinating testing and training.This work includes acting as a liaison between legal and IT in support of the growth of our robust and seamless portfolio of Legal technology.The Senior Manager, Legal Operations New Technology (Tech) will provide collaborative leadership of initiatives that arise in support of the objectives of the department, helping to ensure smooth and optimize operations within the full department.What You Will Do:Identify/Measure/Test/Implement Legal Tech Portfolio <ul><li>Research new legal tech and partner with teams in and outside of legal to ensure alignment</li><li>Gather requirements to add tools</li><li>Create cohesive and comprehensive strategy with corresponding 1, 5 and 10 year plans</li><li>Plan necessary change management and process changes to complement the technology changes</li><li>Ensure compliance with all internal standards, policies and best practices</li><li>Regularly measure and report on legal tech value</li><li>Create and conduct communication plans to socialize changes</li><li>Collect, organize, prioritize, and project manage dozens of transformational leads and make recommendations based upon ROI data</li><li>Stay connected to and leverage enterprise technology transformation</li><li>Identify ways to improve collaboration with law firms and business</li></ul>Team Leadership<ul><li>Develop team members to optimize team productivity and effectiveness as well as employee experience</li><li>Pave the way for success for team members as they chart new or sensitive territory</li><li>Provide guidance on escalated issues</li><li>Oversee support teams and ensure their effectiveness</li><li>Ensure proper documentation is maintained</li><li>Partner with Enterprise IT support teams to remain compliant and to avoid conflicting changes</li><li>Lead strategic partner discussions with stakeholders at all levels within and outside legal</li></ul>Conduct Other Management Operation Initiatives <ul><li>Contribute or lead initiatives as they come up that relate to the objectives of the department</li><li>Ensure smooth and thorough communications are flowing within the department</li></ul>Required Qualifications & Skills:<ul><li>At least five (5) years' work experience in a legal or IT position developing, implementing, and supporting legal solutions and services, with increasingly responsible supervisory/management experience.</li><li>Ideally, the candidate also has experience managing other managerial/supervisory personnel.</li><li>Deep experience with Legal technology including AI</li><li>Demonstrated experience in leading project work and managing people</li><li>Able to communicate clearly and effectively to a diverse array of audiences, including senior executives</li><li>Capable of leading projects across teams</li><li>Ability to prioritize and multitask while meeting tight deadlines.</li><li>Ability to coordinate and liaise with multiple departments using strong project management skills.</li><li>Passionate about transforming business operations using technology with complimentary process and creating a culture of continuous improvement</li><li>Knowledgeable about Legal concepts and processes</li><li>Curious about data and the ability to analyze programs effectively</li><li>Proven ability to scale programs and grow them effectively</li><li>Experience developing teams and working with individuals early in their careers</li><li>Experience developing strategic or departmental planning materials that required consensus gathering from multiple constituents.</li></ul>Preferred Qualifications & Skills:<ul><li>Preferred experience with Legal and/or IT functions</li></ul>Education:<ul><li>Bachelor's degree</li></ul> The hiring range for this position in Burbank, CA is $139,200 to $186,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Senior Manager, Legal Operations - New Technology

Diligent

<div><div>About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
<div>
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.</div>

Learn more at diligent.com or follow us on LinkedIn and Facebook</div>
The Director, Legal Operations at Diligent will lead efforts to improve the efficiency and effectiveness of the Legal department by optimizing workflows and project managing strategic legal initiatives. We are seeking a forward-thinking leader with a proven ability to collaborate with cross-functional teams to execute on transformative company initiatives and improve workflows in a global, fast-paced environment. We are particularly interested in a leader who can critically evaluate and implement emerging technologies, including Artificial Intelligence, to enhance the capabilities and efficiency of our legal team.

Key Responsibilities:
<ul>
<li>AI &amp; Legal Technology Innovation: Lead the evaluation, selection, and implementation of AI-powered and other legal technology solutions. Develop and champion use cases for AI in areas such as contract analysis, compliance monitoring, legal research, and workflow automation. Critically assess the risks, benefits, and ethical considerations of applying AI within a legal context to ensure responsible and effective deployment.</li>
<li>Team Leadership &amp; Development: Lead, mentor, and develop a junior team member, delegating tasks and fostering their professional growth within the legal operations function.</li>
<li>Project Management: Manage and support key projects across Diligent's global legal department, collaborating with cross-functional team members at all levels to execute Legal-driven initiatives efficiently.</li>
<li>Contract Automation: Build out contract automation and related workflows to streamline the contract management process, ensuring accuracy and efficiency.</li>
<li>Information Management: Create and maintain robust information management processes for the storage of critical legal documents, including contracts, corporate governance materials, policies, and project tracking information. You will ensure that our legal information is organized, accessible, and compliant.</li>
<li>Contract Summarization: Summarize contractual terms and other business and legal matters at scale across the organization, providing actionable insights to support decision-making processes.</li>
<li>Systems Expertise: Expertise with legal and business systems is essential. Proficiency with CRM (e.g., Salesforce) and CLM (e.g., DocuSign CLM) platforms is required. Experience with a variety of legal technology and AI tools is highly desirable.</li>
<li>Strategic Planning and Budgeting: Contribute to strategic planning efforts within the Legal department, helping to define priorities, set objectives, and manage budgets effectively to support the department's goals.</li>
<li>Continuous Development: Drive the adoption and optimization of tools to deliver meaningful improvements and measurable efficiencies for the legal team.</li>
<li>Proactive Mindset: You will thrive in this role if you possess a &quot;get stuff done&quot; mentality, taking initiative to drive projects forward and solve complex problems efficiently.</li>
</ul>
Required Experience/Skills:
<ul>
<li>5-8 Years of Experience: You should possess a minimum of 3 years of experience in a legal operations or similar role, with demonstrated success in driving technology-led projects for a legal department.</li>
<li>Proven experience in evaluating and implementing legal technology, with a deep understanding of AI applications in the legal domain (e.g., for e-discovery, contract analysis, legal research, or workflow automation).</li>
<li>Contract Management Tools: Experience with contract management and automation tools is essential, including Salesforce, Snowflake and DocuSign CLM.</li>
<li>Contract Template Maintenance: Proficiency in maintaining contract templates, including but not limited to NDAs, vendor agreements, commercial agreements, and data processing agreements.</li>
<li>Project Management: Experience leading initiatives in a fast-paced environment with a variety of business stakeholders.</li>
<li>Experience with global software/SaaS contracting</li>
<li>Excellent communication, analytical and writing skills across a variety of stakeholders, with the ability to present information clearly and concisely to different audiences.</li>
<li>Strategic thinker with the ability to think holistically while focusing on day-to-day project management and driving results</li>
<li>Experience with legal documents in language(s) other than English is a plus</li>
<li>Bachelor's degree</li>
</ul><div>
What Diligent Offers You
<ul>
<li>Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li>We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li>We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li>Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. 


We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</div></div>

Novartis

<div><div><h3 class="jobSectionHeader">Summary
</h3><div>About the Role: 
Join our newly established Legal Innovation Hub (the &ldquo;Hub&rdquo;), a strategic Play a critical role in transforming the delivery and scaling of legal expertise across the organization. Positioned within the Hub, you will drive strategic initiatives, operational excellence, and digital innovation across the S&amp;L function. By combining legal acumen with deep technology and project management skills, you will partner with cross-functional teams to design and implement forward-thinking solutions that enhance efficiency, agility, and impact.</div>
</div><div><h3 class="jobSectionHeader">About the Role
</h3><div>Major accountabilities:
<ul><li>Design and execute strategic and operational roadmaps aligned with S&amp;L&rsquo;s global objectives. Oversee a portfolio of strategic projects and programs, ensuring alignment with organizational priorities, effective resource allocation, and timely delivery. Lead annual planning, Objectives and Key Results (OKR), and performance frameworks for the Hub.</li><li>
Act as delegate for the Lead &ndash; Strategic Projects &amp; Legal Operations in leadership meetings, decision-making forums, and external engagements as required. Legal Operations &amp; Process Excellence .Assess and determine suitable technology, aligning it effectively with proposed solutions.
</li><li>Act as a strategic advisor to leadership and cross-functional stakeholders. Develop toolkits, frameworks, and best practices for legal transformation</li><li>
Initiating and managing process improvements and automation projects to achieve efficiencies and enhance existing services. Implementing and maintaining quality control, adherence to agreed timelines and technical excellence in service delivery.
</li><li>Staying updated on legislative and regulatory developments in the pharmaceutical sector, industry best practices, and areas of focus/hot topics for external audits.</li><li>
Identify and resolve operational issues, communicate recommendations/solutions to local or global managers/partners. Deliver regular operational reports, Monthly/Quarterly KPI reports and, as needed, business reports.</li></ul>
Minimum Requirements:
<ul><li>12-15 years of overall work experience in legal operations, strategy, or consulting roles with LLB/LLM.</li><li>
Extensive experience in project and program management, with preference for PMP, PRINCE2, or Lean/Six Sigma certification.</li><li>
Strong understanding of legal processes, corporate legal departments, and regulatory environments. Excellent analytical, problem-solving, and strategic thinking skills, with a focus on innovation and driving change.</li><li>
Knowledge of change management principles and methodologies. Experience in developing and delivering training programs.</li><li>
Good experience with legal tech platforms, with hands-on implementation/configuration preferred.</li><li>
Excellent communication, stakeholder management, vendor management, and influencing skills.</li><li>
Ability to work independently and collaboratively within a fast-paced, matrixed environment.</li><li>
Strong team player who is dynamic and result oriented.</li><li>
Ability to build team dynamics, cross-functional training, and organizational efficiencies.</li><li>
Familiarity with process set-up, quality KPIs, operational tools, and operational issue management.</li><li>
Strong business focus and customer-centric approach.</li><li>
Proven ability to provide legal acumen/judgment to enhance decision making.</li></ul>
Preferred:<ul><li>
Prior experience with a Big 4 firm or ALSP is desirable.</li><li>
Proven track record of providing strategic legal counsel and operational support, ideally with experience in developing and implementing shared services or hub models.</li><li>
Familiarity with Gen AI applications in legal and emerging legal tech trends.</li><li>
Pharma background or experience in clinical trial contracting and related life sciences contracting processes preferred.</li></ul>
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Read our handbook to learn about all the ways we&rsquo;ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message</div> 

</div><div><div>Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients&rsquo; lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we&rsquo;ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards</div></div></div>
 <div><div>Division
<div>Legal
</div></div><div>Business Unit
<div>Legal
</div></div><div>Location
<div>India
</div></div><div>Site
<div>Hyderabad (Office)
</div></div><div>Company / Legal Entity
<div>IN10 (FCRS = IN010) Novartis Healthcare Private Limited
</div></div><div>Functional Area
<div>Legal &amp; Intellectual Property &amp; Compl.
</div></div><div>Job Type
<div>Full time
</div></div><div>Employment Type
<div>Regular
</div></div><div>Shift Work
<div>No
</div></div><div>
</div><div><h3 class="jobSectionHeader">Accessibility and accommodation</h3>
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
</div><div>Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.</div></div><div></div>

Senior Manager – Legal Strategy & Operations

Contract Bazaar

Operations Manager &ndash; Legal ServicesAbout the CompanyContract Bazaar is a legal services and operations-driven organization offering high-quality, structured, and process-oriented legal support to clients. We are looking for an experienced Operations Manager to lead our service delivery and operational workflows. &quot;This is not a legal drafting or advisory role. It is a core operations and team management role within a legal services environment.&quot;Job SummaryThe Operations Manager will oversee day-to-day service delivery, team performance, workload allocation, TAT adherence, quality monitoring, and process improvement. The ideal candidate will come from a service industry operations background (KPO/BPO/LPO/outsourcing/professional services) with hands-on experience in team leadership, KPI tracking, and workflow management.Key Responsibilities<ul><li>Manage daily operations and ensure timely completion of client deliverables</li><li>Lead and supervise the operations team, ensuring efficiency and workload balance</li><li>Track TATs, SLAs, productivity metrics, and operational KPIs</li><li>Handle client escalations and support issue resolution</li><li>Implement and maintain SOPs, quality checks, and reporting structures</li><li>Drive process improvements to enhance efficiency and reduce turnaround time</li><li>Coordinate with internal teams such as Sales, Technology, and HR</li><li>Conduct training, performance evaluations, and skill development session</li></ul>Required Experience &amp; Skills<ul><li>4&ndash;7 years of experience in operations, service delivery, or process management</li><li>Minimum 2 years in a team lead or managerial role</li><li>Background in service-based industries (KPO/BPO/LPO/consulting/outsourcing/professional services)</li><li>Experience in TAT/SLA management, performance tracking, and reporting</li><li>Strong communication and stakeholder management skills</li><li>Proficiency in MS Office and operational tools</li><li>Exposure to the legal services industry is a plus, not mandatory</li></ul>Who Should Apply<ul><li>Candidates with strong experience in operations, service delivery, workflow management, and team leadership</li><li>Professionals from KPO, BPO, LPO, consulting, outsourcing, shared services, or similar environments</li><li>Applicants seeking operations roles, not legal drafting or litigation roles</li></ul>LocationNoida | On-site | Full-TimeJob Type: Full-timeWork Location: In person

Operations Manager – Legal Services

Uber

<div>About the Role :
 
 
Uber's Chief Legal Office (CLO) Operations team is seeking a Manager, Outside Counsel &amp; Vendor Operations to lead the end-to-end operations and optimization of our legal vendor ecosystem. This role will oversee the processes, systems, and strategic initiatives that support our law firm and vendor relationships, with a strong focus on vendor value optimization,billing compliance and operational scalability. They will be responsible for creating and executing programs to maximize cost savings while ensuring high-quality legal support for the entire department.
 
 
You will partner closely with Legal, Finance, Procurement, Accounting, and Supplier Management teams to deliver seamless customer experiences, while ensuring financial and process discipline. You'll also play a critical role in developing your team, driving operational excellence, and modernizing our vendor operations function to support the evolving needs of the CLO.
 
 
What You'll Do
<ul><li>Set Strategy and Drive Execution : C reate and implement Uber' outside counsel engagement strategy, influencing and aligning with legal leadership and internal stakeholders. Define the priorities for vendor operations, aligning with broader legal operations and organizational goals, but also work in the trenches with the team to execute on established priorities.
</li><li>Optimize Value Realization : Oversee the law firm vendor l ifecycle, including selection, negotiation, management and billing. Negotiate global law firm agreements, including outside counsel requirement terms, hourly rates and alternative fee agreements. Create competitive rate intelligence and benchmarking to aid in negotiations and ad hoc rate approval and establish processes to improve turnaround time.
</li><li>Modernize and Scale Processes: Optimize CLO processes across vendor onboarding, contracting, billing and payment compliance workflows for outside counsel and legal vendors. Work with CLO SMEs to develop playbooks, and optimize the law firm engagement letter review process.
</li><li>Own E-Billing Platform Strategy and Performance : Guide the ongoing development, integration, and support model for our e-billing systems (e.g., SimpleLegal, Coupa), ensuring scalability and usability across stakeholders. Lead system integrations and data flows across e-billing, Salesforce, and financial systems; define KPIs and dashboards for spend analytics, cycle time, and vendor performance.
</li><li>Lead and Manage a global team : Provide day-to-day leadership and professional development for a global team of Program Managers focused on legal vendor management, and operational administration.
</li><li>Ensure Excellence in Billing Operations : Maintain oversight of daily billing operations, including spend request governance, PO and matter creation, invoicing accuracy, and timely payment processing, assisting with escalations as needed.
</li><li>Accruals and Budget Collaboration : Oversee operational processes with Accounting and Finance teams to support legal accruals, budget planning, forecasting, and reporting efforts
</li><li>Cross-Functional Collaboration : Act as the primary point of contact for vendor operations initiatives with Legal leadership, Finance, Procurement, and other key internal stakeholders.
</li><li>Drive Change Management and User Adoption: Lead change initiatives by developing training materials, delivering user education, and clearly communicating new processes to support global adoption across the department.
</li></ul>Basic Qualifications
<ul><li>10+ years of experience in legal operations, vendor management, procurement, or finance, including 3+ years of people management experience.
</li><li>Demonstrable experience with designing, negotiating and evaluating fee agreements and rates, including alternative fee agreements.
</li><li>Experience scaling legal billing operations or vendor management programs. A demonstrated understanding of how to develop, implement, and enhance processes.
</li><li>Working knowledge of legal billing and Procure-to-Pay (P2P) processes and experience with tools such as SimpleLegal, Coupa, or equivalent platforms.
</li><li>Experience reviewing, drafting and coordinating SME feedback for outside counsel engagement letters.
</li></ul>Preferred Qualifications
<ul><li>Demonstrated experience for innovation, leading cross-functional initiatives and improving operational workflows.
</li><li>Background in finance or economics preferred.
</li><li>Superior analytical and legal skills, mature judgment, innovative thinking and a desire to take the initiative and think two steps ahead.
</li><li>Strong, team-oriented collaborator, with confidence and flexibility to perform in nimble, rapidly changing and growing environments, as well as build relationships and gain credibility.
</li><li>Passionate about your work and a desire to have a big impact.
</li><li>Embody the highest standards of integrity, ethics and accountability.
</li>Enthusiasm about Uber and our mission! 
<li>
</li></ul> 
 
For San Francisco, CA-based roles: The base salary range for this role is USD$152,000 per year - USD$168,500 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Manager, Outside Counsel & Vendor Operations

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