liability claims manager

Pierce County Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><br>
<br>
<br>
<div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<p></p><div><p><b>Why it's a great opportunity: </b>In this crucial role for Pierce County you will oversee and manage the small team that handles first and third-party liability claims and lawsuits both against and in support of Pierce County. These claims and lawsuits include property, right of way, personal injury, and other complicated claims. You will work with your team, various Departments, Pierce County lawyers, claimants, outside insurance companies, and Plaintiff attorneys representing their clients. The work your team does will be performed through Origami (the County&rsquo;s RMIS), Workday, Pierce County LYNX, and other programs, while providing data to Departments on liability knowledge, statistics, and outcomes.</p><p><b>
Why it's a great department: </b>The Finance &amp; Enterprise Services Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship. Finance &amp; Enterprise Services staff provide a broad portfolio of high-impact, countywide services, including budgeting and performance management, fiscal services, procurement and contracting, information technology, general services, fleet services, and risk management.</p><p>
Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and decision support that informs leadership and shapes County priorities. The Finance &amp; Enterprise Services Department is focused on creating a culture where employees can help improve service delivery to make a meaningful impact on County operations and the community. The Department leads with safety, empowerment, and collaboration to create an environment where every person can contribute, challenge ideas, and continuously improve.</p><p>
Learn more about the Finance &amp; Enterprise Services Department here.</p><p><b>
How to be successful in the role: </b>Your success will depend on strong communication and interpersonal skills, a high level of attention to detail, adherence to rules and processes, direct and effective negotiation, and the ability to maintain strict confidentiality and discretion. You will also need to recognize the importance of customer service, showing compassion and understanding when working through stressful situations and challenging circumstances.</p><p><b>
Your future in this role: </b>You will have access to professional development through robust online learning and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career while directly impacting the communities in Pierce County.</p><p><b>
Core daily responsibilities:</b></p><ul><li>
Supervise and coordinate the work of Risk Investigators, including establishing claims management procedures and workflow priorities; assigning, reviewing, and approving work; setting performance goals and expectations; conducting annual and midyear performance evaluations; and identifying and coordinating staff training and development needs.</li><li>
Act as Risk Investigator on complex claims and lawsuits filed against Pierce County, as directed by the Risk Manager. Provide input to the Risk Manager and Prosecuting Attorney&rsquo;s Office Civil Division in the negotiation and settlement of litigated cases.</li><li>
Utilize the County&rsquo;s Risk Management Information System (RMIS) to manage caseloads, monitor performance measures, and review claims and investigative activities of Risk Investigators.</li><li>
Prepare and analyze loss data and reports through the RMIS for audits, quarterly and financial reporting, actuarial studies, insurance renewals, and other operational and regulatory purposes.</li><li>
Provide claims trend analysis and reporting to support effective fiscal management of the County&rsquo;s Self Insurance Fund.</li><li>
Assist the Risk Manager with annual property and casualty insurance renewal submissions.</li><li>
Ensure consistent interpretation of laws, rules, policies, and procedures.</li><li>
Maintain effective communication and working relationships with internal departments, legal counsel, law enforcement agencies, insurance brokers and carriers, and claimants.</li><li>
Ensure timely and effective communication and information sharing among excess carriers, the Risk Management Division, and the Prosecuting Attorney&rsquo;s Civil Division.</li></ul><p>
A classification description with a more detailed list of essential functions can be found here.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><ul><li>Postsecondary education in public safety, human resource management, public or business administration, or a closely related field may substitute for up to two (2) years of the required experience on a year-for-year basis.</li><li>
Four (4) years of progressively responsible professional experience in property and liability claims adjudication, accident investigations, settlement negotiations, report writing, safety or risk management audits, and insurance policy review and interpretation.</li><li>
A resume and cover letter are required for this position.</li></ul><p>
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>To be considered for this opportunity please:</b></p><ul><li>
Complete and submit a detailed online Pierce County Employment Application by selecting &quot;APPLY&quot; above or go to: www.piercecountywa.org/jobs.</li><li>
If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.</li><li>
If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.</li><li>
Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.</li></ul><p>
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.</p><p>
Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.</p><p>
Guided by the County Executive&rsquo;s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.</p></div><p></p>
</div><div></div><div><div><p>We are unable to sponsor or take over sponsorship of an employment visa at this time.</p></div></div></div>

Liability Claims Supervisor

Sedgwick

<div><p>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
</p><p></p><p>Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
</p><p>Certified as a Great Place to Work&reg;
</p><p>Fortune Best Workplaces in Financial Services &amp; Insurance
</p><p></p>Liability Claims Associate | Blue Ash, OH - Hybrid
<p></p><div><div><div><b>Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
</b><br>
<ul><li>A stable and consistent work environment in an office setting
</li><li>Career development and promotional growth opportunities through increasing responsibilities
</li><li>A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs
</li></ul></div><p></p><p><b>PRIMARY PURPOSE OF THE ROLE: </b>To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.
</p><p></p><p><b>OFFICE LOCATION/SCHEDULE
</b></p><p>Blue Ash, OH
</p><p>Open to Hybrid after onboarding and training period
</p><p><b>37.5 hour work week
</b></p><p></p><p><b>ARE YOU AN IDEAL CANDIDATE? </b>We are looking for an enthusiastic candidate to fill a Liability Associate position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
</p><p></p><p><b>ESSENTIAL RESPONSIBILITIES MAY INCLUDE
</b></p><ul><li><p>Handles lower-level liability and/or physical damage claims under close supervision.
</p></li><li><p>Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
</p></li><li><p>Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
</p></li><li><p>Communicates claim action/processing with claimant, client and appropriate medical contact.
</p></li><li>Ensures claim files are properly documented and claims coding is correct.
</li><li><p>May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
</p></li><li><p>Maintains professional client relationships.
</p></li></ul><p></p><p><b>QUALIFICATIONS
</b></p><ul><li><p>Education &amp; Licensing: High school diploma or GED required
</p></li><li><p>Skills: Strong oral and written communication, computer literate &ndash; including Microsoft Office, organizational skills required
</p></li><li><p>Experience: <b>Clerical or customer service experience, experience in medical office </b>preferred or equivalent combination of education and experience preferred<br>
</p></li></ul><p><br>
<b>TAKING CARE OF YOU
</b></p><ul><li><p>Flexible work schedule.
</p></li><li><p>Referral incentive program.
</p></li><li><p>Career development and promotional growth opportunities.
</p></li><li><p>A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
</p></li></ul></div><div></div><div><p><b>WORK ENVIRONMENT REQUIREMENTS </b><b>INCLUDE
</b><br>
When applicable and appropriate, consideration will be given to reasonable accommodations.
</p><p>Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
</p><p>Physical: Computer keyboarding
</p><p>Auditory/Visual: Hearing, vision and talking
</p></div><p></p>.
</div><p></p><p>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
</p><p></p><h2 class="jobSectionHeader"><b>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</b></h2></div>

Liability Claims Associate | Blue Ash, OH - Hybrid

Great West Casualty Company

<div><p>We are hiring a <b>Liability Claims Adjuster</b> to work in a hybrid capacity from our Bloomington, IN office with 3 days in office and 2 days remote.
</p><p></p><p>Are you a confident decision-maker looking to take the next steps in your career? Do you have experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as a <b>Liability Claims Adjuster</b>!</p>
<p>
</p><p>This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims.</p>
<p>
</p><p><b>Location</b>: Bloomington, IN (robust relocation package offered)</p>
<p>
</p><p><b>In this position, you will:</b></p>
<p>
</p><ul><li>Manage an inventory of claim files while providing exceptional customer service.</li><li>Utilize your negotiation skills to strategically move claims toward resolution.</li><li>Understand medical aspects of claims management.</li><li>Retain and direct defense counsel.</li></ul>
<p>
</p><p><b>Qualifications:</b></p>
<p>
</p><ul><li>Experience handling commercial or auto liability bodily injury claims.</li><li>Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency.</li><li>Above-average teamwork, communication, and customer service skills.</li><li>Ability to work in a fast-paced environment with varying claim volume.</li></ul>
<p>
</p><p></p><p><b>Your Future Starts Here: Benefits That Support Your Lifestyle</b></p>
<ul>
<li>Competitive Compensation
</li><li>Generous paid time off and paid company holiday schedule</li>
<li>Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA</li>
<li>Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs</li>
<li>Community volunteer opportunities</li>
<li>Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle</li>
<li>Scholarships for dependents and tuition reimbursement to further your education</li>
<li>Company paid continuing education and monetary awards for professional development</li>
<li>Opportunities for a hybrid work schedule (three days in the office, two days remote)</li>
</ul>
<p></p><p><b>Who we are:</b></p>
<p>
For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.</p>
<p>
</p><p></p><p>To learn more about Great West and our office locations, please visit our website www.gwccnet.com.</p>
<p>
</p><p><b>Great People.</b></p>
<p><b>
Great Careers.</b></p>
<p><b>
Great West Casualty Company.</b></p>
<p>
</p><p><b>Great West Casualty Company is an Equal Opportunity Employer.</b></p></div>

Liability Claims Adjuster

TruStage

<div><p>At TruStage, we&rsquo;re on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what&rsquo;s possible. We need you to help us shape what&rsquo;s next. You&rsquo;ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.</p><p></p><p>
Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition</p><p></p><p>
This Claims Specialist role is responsible for the investigation, communication, and settlement of Life and/or Involuntary Unemployment claims. This role is responsible for obtaining medical, employment or other information needed to make a claim decision and will make claim determinations and settle claims. This role is also responsible for educating customers on policy provisions, interpreting financial and non-financial information, and following claim requirements and procedures. May require examinations / licensing.</p><p></p><p><b>
Job </b><b>Responsibilities:</b><b>
</b></p><ul><li>Provide a high-quality customer service experience characterized by educating customers, keeping customers informed of next steps and answering customer questions.</li><li>
Maintain a compassionate and empathetic approach when interacting with claimants, ensuring their concerns are heard and addressed with professionalism and care.</li><li>
Review claim information to determine steps needed to complete the settlement of a claim.</li><li>
Initiate and complete claim settlement transactions.</li><li>
Actively engage in an inclusive team environment by providing guidance to other team members, participating in team meetings and team projects. Continuous improvement is a focus.</li><li>
Follow documented department claim procedures and requirements defined by claims good faith claim handling guidelines.</li><li>
Document phone calls and claim information accurately and proficiently.</li><li>
Identify opportunities to improve team performance and contribute to process enhancements.</li><li>
May be required to obtain and maintain relevant examinations and licensing.</li></ul><p></p><p>
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.</p><p></p><p><b>
Job Requirements:</b></p><ul><li>
Associate Degree or equivalent work experience. Bachelor&rsquo;s degree preferred</li><li>
2 + years of customer service experience, including demonstrated teleservice skills</li><li>
2 + years of Claim processing experience</li><li>
Excellent oral and written communication skills</li><li>
Fluency in verbal/written Spanish preferred</li><li>
Strong continuous improvement, analytical, critical thinking and problem solving; Decision-making experience is a plus.</li><li>
Demonstrated interpersonal and customer service skills</li><li>
Intellectual curiosity and the desire to learn</li><li>
Demonstrated ability to interpret medical and insurance documentation</li></ul><p></p><p><b>
Position Specific</b>:</p><ul><li>
Serve the Customer</li><li>
Drive for Results</li><li>
Knowledge of TruStage</li></ul><p></p><p>
If you&rsquo;re ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process.</p><p></p><p>
Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status.</p><p><br>
</p><p><b>Base Salary Range:</b></p>
$46,800.00 - $69,500.00<p><br>
</p><p>At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when &ldquo;life happens,&rdquo; you can focus on what&rsquo;s most important.</p><p></p><p><b>
Accommodation request</b></p><p>
TruStage is a place where everyone can bring their best self and thrive. If you need application or interview process accommodations, please contact the accessibility department.</p></div><p></p>

Lending Claims Specialist ll (Hybrid: Waverly, IA)

City of Jacksonville, FL

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<p></p><div><p>Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered &ldquo;yes&rdquo; to any of these questions, you need to complete your application now. Work for the city you love!!!</p><p>
The Risk Management Division is actively seeking a All Lines Claims Adujuster.</p><p>
Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.</p><p>
This position reports to the General Liabilities Claims Manager and is responsible for investigating all general liability claims.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Work</b></h2></div>
<p></p><div><ul><li>Investigates auto and general liability claims; completes field investigations, including in person interviews, witness canvasses, and scene investigations.</li><li>
Analyzes legal and financial exposure and determines liability; obtains and reviews medical records and bills; analyzes city, state, and federal documents for liability claims and establishes claim value.</li><li>
Makes decisions determining settlements, settlement values, payment processing or denial of claims utilizing knowledge of local, state, and federal laws up to their assigned settlement authority under the direction of the General Liability Claims Manager.</li><li>
Responds to on call scene claims within a rotation cycle with current adjusters.</li><li>
Analyzes coverage and determines liability; obtains and reviews medical records and bills for liability.</li><li>
Reviews local, state, and federal statutes as they apply to a particular claim.</li><li>
Attends and participates in depositions and mediations; works with the Office of General Counsel to develop and manage litigation strategy.</li><li>
Negotiates with claimants and attorneys involved in claim settlement and resolutions including mediations and arbitrations.</li><li>
Researches and makes decision regarding claim value and payment of a claim.</li><li>
Performs related work as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Open Requirements/Supplemental Information</b></h2></div>
<p></p><div><ul><li>Four years of education and/or professional experience as a claims adjuster including investigations.</li><li>
Associate Degree or higher from an accredited institution is preferred.</li><li>
Knowledge of Title 7 claims preferred.</li></ul><br>
<b>
Licensing/Certification/Registration:</b><br>
<ul><li>
FL All Lines Claims Adjuster License is required prior to appointment and must be maintained during employment in this class.</li><li>
Completes ongoing claims continuing education pursuant to state regulations.</li><li>
A valid driver&rsquo;s license is required prior to appointment and must be maintained during employment in this class.</li><li>
Must qualify prior to appointment, obtain, and maintain during employment a City of Jacksonville Certification as a Public Driver.</li></ul><b>
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. </b>Apply atwww.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school&rsquo;s name, classes taken, grades received, type of degree, and date degree was conferred.<br>
<br>
<b>The application system works best with Google Chrome or Edge with Chromium web browsers. </b>Please try to apply using one of these browsers.<b> </b>To ensure you receive email notifications, be sure to make &ldquo;info@governmentjobs.com&rdquo; a trusted sender. You may also track the status of your application and see notifications by logging into your account.<br>
<br>
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.<br>
<br>
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:http://www.coj.net/departments/employee-services/veterans-preference<br>
<br>
If a candidate believes he or she was not afforded veteran&rsquo;s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:<br>
<br>
Florida Department of Veterans Affairs<br>
Attention: Veterans&rsquo; Preference Coordinator<br>
11351 Ulmerton Road, Suite 311-K<br>
Largo, FL 33778-1630<br>
Email:VeteransPreference@fdva.state.fl.us</div></div></div><p></p>

All Lines Claims Adjuster

ACCREDITED INSURANCE

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Claims Manager provides strategic oversight and direction for a portfolio of claims managed by program administrators and/or TPAs across multiple lines of business. This role ensures claim adjudication is consistent with policy and contract language, regulatory requirements, and company standards while driving continuous improvement in vendor performance, claims outcomes, and operational efficiency. The Claims Manager is accountable for oversight of claim portfolios handled by program administrators/TPAs and ensuring compliance with governance standards, reporting requirements and audit protocols. Additionally, the Claims Manager will drive continuous improvement in claims handling quality, referral efficiency, and oversight workflows.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
 Provide strategic oversight of claim handling within assigned programs, ensuring accurate coverage determinations, liability assessments, reserving, and damages evaluations.</li>
<li>Oversee program administrator/TPA claim investigations, performance, and reporting to ensure alignment with Accredited&rsquo; s standards and obligations.</li>
<li>Review claim notices and reports for accuracy and completeness; confirm timely escalation of high exposure, litigated, or disputed matters.</li>
<li>Ensure appropriate interpretation and application of contract language, with decisions grounded in governing agreements and applicable law; evaluate reinsurance contract response and loss allocation, as applicable.</li>
<li>Monitor claim activity and develop reporting for leadership on emerging risks, portfolio trends, and potential disputes.</li>
<li>Support counsel in arbitration, litigation, and dispute resolution, contributing to strategic positioning.</li>
<li>Maintain diary control and verify reserves and file updates accurately reflect company exposure.</li>
<li>Lead or contribute to special projects, policy development, and process improvements across the claims function.</li>
<li>Collaborate with leadership across Underwriting, Legal, Reinsurance, and Operations to strengthen claims governance and outcomes.</li>
<li>Provide oversight of casualty and specialty claims, including general liability, products</li>
<li> liability, commercial auto, and professional lines.</li>
<li>Ensure appropriate evaluation of liability, damages, and reserving in complex bodily injury and litigated matters.</li>
<li>Lead oversight of litigation management, aligning defense strategy with business objectives.</li>
<li>Monitor emerging casualty risks (e.g., nuclear verdicts, social inflation) and escalate portfolio concerns to leadership.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills &amp; Experience</b></h3><br>
<ul>
<li>
Must possess casualty claims expertise, including complex liability and litigated claims.</li>
<li>Experience leading and managing external partners, including TPAs and MGAs, with a focus on vendor performance and quality outcomes.</li>
<li>Experience working in vendor-heavy adjusting environments; prior TPA and/or client service experience is preferred.</li>
<li>Strong analytical, organizational, interpersonal, and communication skills, with the ability to influence external partners and internal stakeholders, manage multiple priorities, and adapt in fast-paced, deadline-driven environments.</li>
<li>Ability to balance strategic oversight with operational execution while working independently and exercising sound judgment.</li>
<li>Familiarity with reinsurance structures, delegated authority models, and contract interpretation.</li>
<li>5&ndash;10 years of experience handling multiline commercial claims, including admitted, non-admitted, and program business.</li>
<li>Ability to work in the office (New York or Orlando highly preferred) up to three days per week.</li>
<li>Willingness to travel occasionally (approximately 2&ndash;4 trips annually).</li>
</ul><div>Education:</div><ul>
<li>Bachelor&rsquo;s degree in business, finance, or related field.</li>
<li>Professional designations (CPCU, AIC, etc.) are a plus.</li>
<li>Insurance adjuster license (or ability/willingness to obtain) required in applicable jurisdictions.</li></ul><div><br>
</div><div>
The applicable base salary range for this role is $120,000 to $130,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.<br>
<br>
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings, as well as employee assistance programs.<br>
<br>
Accredited is an Equal Opportunity Employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic.</div><div></div><h3 class="jobSectionHeader"><b><br>
About Accredited Insurance</b></h3><div>
A leading program manager operating across the US, UK and Europe, Accredited is the only dedicated program partner to provide A- rated insurance capacity in each of the US, UK and Europe, writing admitted and non-admitted business in all 50 US states.<br>
</div><div>A.M. Best, a global credit rating agency specializing in the insurance industry affirms the Financial Strength Rating of A- (Excellent), with a Financial Size Rating of IX for Accredited Specialty Insurance Company, Accredited Surety and Casualty Company Inc. (also referred to as Accredited America) and Accredited Insurance (Europe) Limited (Malta), collectively known as Accredited.<br>
</div><div>Accredited America offers a broad range of insurance solutions in 50 states and the District of Columbia. The strength behind Accredited America is Accredited Surety and Casualty Company, Inc. and Accredited Specialty Insurance Company, both of which are rated A- by AM Best.<br>
</div><div>Accredited Insurance (Europe) Limited is a Maltese based insurer providing capacity solutions in the UK and across Europe, across a number of different product lines. Accredited Europe is A- rated by A.M. Best.</div></div>

Claims Manager, Casualty and Specialty

CBCS

<div><p>We are seeking an experienced Account Manager with strong Third-Party Administrator (TPA) or claims experience to manage client relationships and drive performance across auto liability, general liability, and/or workers' compensation programs. This role serves as the key liaison between clients and internal claims teams, ensuring service excellence, operational efficiency, and strong program outcomes throughout the lifecycle of each account.</p>
<p><b>
Key Responsibilities</b></p>
<ul>
<li>Serve as the primary point of contact for assigned accounts, managing relationships from onboarding through renewal</li>
<li>Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on claim performance, trends, and outcomes</li>
<li>Monitor claims handling quality and TPA performance, ensuring adherence to best practices, service standards, and regulatory requirements</li>
<li>Partner with adjusters, supervisors, and leadership to resolve escalations and improve claim outcomes</li>
<li>Analyze claims data (frequency, severity, lag time, expenses) to recommend cost containment and program optimization strategies</li>
<li>Support implementation of new accounts, ensuring a smooth transition of claims handling and reporting</li>
<li>Assist with contracts, renewals, and financial reconciliation, including claim costs and program performance</li>
<li>Participate in sales presentations and finalist meetings, showcasing claims expertise and service capabilities</li>
</ul>
<p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>3&ndash;7+ years of experience within a TPA, insurance carrier, or claims organization</li>
<li>Strong background in auto liability, general liability, and/or workers' compensation claims</li>
<li>Proven experience in a client-facing, consultative, or account management role</li>
<li>Bachelor's degree preferred</li>
<li>Industry designations such as AIC, CPCU, or similar are a plus</li>
</ul>
<p><b>Skills &amp; Expertise</b></p>
<ul>
<li>Deep understanding of claims lifecycle, coverage, and TPA service delivery models</li>
<li>Strong analytical skills with the ability to interpret and present claims data</li>
<li>Excellent communication and presentation skills with client-facing confidence</li>
<li>Highly organized with the ability to manage multiple accounts and priorities</li>
<li>Proficient in claims systems, Microsoft Office (especially Excel/PowerPoint), and CRM tools</li>
</ul>
<p><b>About Cottingham &amp; Butler Claims Services (CBCS)</b></p>
<p>
At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of &quot;better every day&quot; constantly pushing ourselves to be better than yesterday &ndash; that's who we are and what we believe in.</p>
<p>
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.</p></div>

Claims Account Manager

Search 5477+ Liability claims manager jobs near you this June. New roles added regularly across leading industries. Apply today.