liability claims representative

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  Make your mark in Claims
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 Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
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  How You Will Create An Impact
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 As a Liability Claims Adjuster you will handle a portfolio of lower-complexity Liability claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure, while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
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 <ul>
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   Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service
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   Working with the Team Manager to ensure effective vendor and litigation management on Complex claims within a personal allocation
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   Internal stakeholder communication where required
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   Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
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   Contribute to maintenance of best practice procedures for Line of Business (LoB) Complex claims, consistent with global best practice
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   Demonstrate a basic standard of technical claims competence for handling moderate to lower complexity complex claims
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   Handle complex claims allocated within agreed level of authority limit
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   Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense
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   Effective communication of key Complex claims and LoB portfolio messages to internal Stakeholders
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   Financial control through consistent reserve and other financial transaction discipline
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   Accurate and consistent policy interpretation
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  </li>
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 <strong>
  What You Will Need To Succeed
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 <ul>
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   Basic specialist knowledge in LoB technical claims topics
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   Policy language skills enabling accurate and consistent policy wording interpretation
  </li>
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   A basic knowledge of legal / regulatory and litigation / procedural requirements for their line of business
  </li>
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   Experience in effectively following up on recommendations from technical claims audits and continuous claim handling improvement
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   Good communication skills, both written &amp; verbal
  </li>
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   Time management &ndash; ability to manage &amp; prioritize workload and diary management
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   Ability to contribute effectively within a team environment
  </li>
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   Ability to work with claims stakeholders to effectively direct claims strategy
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  </li>
 </ul>
 Ready to make a bigger impact? We look forward to reviewing your application.
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 Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we&rsquo;re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits
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 #insurancecareers #insurancejobs #claimsadjuster #claimsexaminer #tortlaw #paralegalcareers
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  Enjoy Benefits That Take Care Of What Matters
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 At AIG, our people are our greatest asset. We know how important it is to protect and invest in what&rsquo;s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security&mdash;as well as your professional development&mdash;to bring peace of mind to you and your family.
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  Reimagining insurance to make a bigger difference to the world
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 American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world&rsquo;s most far-reaching property casualty networks. It is an exciting time to join us &mdash; across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
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  Welcome to a culture of belonging
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 We&rsquo;re committed to creating a culture that truly respects and celebrates each other&rsquo;s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG&rsquo;s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
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  AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
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 </em>
 AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
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  Functional Area
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 CL - Claims
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 AIG Claims, Inc.
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Liability Claims Adjuster

Pierce County Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><br>
<br>
<br>
<div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<p></p><div><p><b>Why it's a great opportunity: </b>In this crucial role for Pierce County you will oversee and manage the small team that handles first and third-party liability claims and lawsuits both against and in support of Pierce County. These claims and lawsuits include property, right of way, personal injury, and other complicated claims. You will work with your team, various Departments, Pierce County lawyers, claimants, outside insurance companies, and Plaintiff attorneys representing their clients. The work your team does will be performed through Origami (the County&rsquo;s RMIS), Workday, Pierce County LYNX, and other programs, while providing data to Departments on liability knowledge, statistics, and outcomes.</p><p><b>
Why it's a great department: </b>The Finance &amp; Enterprise Services Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship. Finance &amp; Enterprise Services staff provide a broad portfolio of high-impact, countywide services, including budgeting and performance management, fiscal services, procurement and contracting, information technology, general services, fleet services, and risk management.</p><p>
Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and decision support that informs leadership and shapes County priorities. The Finance &amp; Enterprise Services Department is focused on creating a culture where employees can help improve service delivery to make a meaningful impact on County operations and the community. The Department leads with safety, empowerment, and collaboration to create an environment where every person can contribute, challenge ideas, and continuously improve.</p><p>
Learn more about the Finance &amp; Enterprise Services Department here.</p><p><b>
How to be successful in the role: </b>Your success will depend on strong communication and interpersonal skills, a high level of attention to detail, adherence to rules and processes, direct and effective negotiation, and the ability to maintain strict confidentiality and discretion. You will also need to recognize the importance of customer service, showing compassion and understanding when working through stressful situations and challenging circumstances.</p><p><b>
Your future in this role: </b>You will have access to professional development through robust online learning and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career while directly impacting the communities in Pierce County.</p><p><b>
Core daily responsibilities:</b></p><ul><li>
Supervise and coordinate the work of Risk Investigators, including establishing claims management procedures and workflow priorities; assigning, reviewing, and approving work; setting performance goals and expectations; conducting annual and midyear performance evaluations; and identifying and coordinating staff training and development needs.</li><li>
Act as Risk Investigator on complex claims and lawsuits filed against Pierce County, as directed by the Risk Manager. Provide input to the Risk Manager and Prosecuting Attorney&rsquo;s Office Civil Division in the negotiation and settlement of litigated cases.</li><li>
Utilize the County&rsquo;s Risk Management Information System (RMIS) to manage caseloads, monitor performance measures, and review claims and investigative activities of Risk Investigators.</li><li>
Prepare and analyze loss data and reports through the RMIS for audits, quarterly and financial reporting, actuarial studies, insurance renewals, and other operational and regulatory purposes.</li><li>
Provide claims trend analysis and reporting to support effective fiscal management of the County&rsquo;s Self Insurance Fund.</li><li>
Assist the Risk Manager with annual property and casualty insurance renewal submissions.</li><li>
Ensure consistent interpretation of laws, rules, policies, and procedures.</li><li>
Maintain effective communication and working relationships with internal departments, legal counsel, law enforcement agencies, insurance brokers and carriers, and claimants.</li><li>
Ensure timely and effective communication and information sharing among excess carriers, the Risk Management Division, and the Prosecuting Attorney&rsquo;s Civil Division.</li></ul><p>
A classification description with a more detailed list of essential functions can be found here.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><ul><li>Postsecondary education in public safety, human resource management, public or business administration, or a closely related field may substitute for up to two (2) years of the required experience on a year-for-year basis.</li><li>
Four (4) years of progressively responsible professional experience in property and liability claims adjudication, accident investigations, settlement negotiations, report writing, safety or risk management audits, and insurance policy review and interpretation.</li><li>
A resume and cover letter are required for this position.</li></ul><p>
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>To be considered for this opportunity please:</b></p><ul><li>
Complete and submit a detailed online Pierce County Employment Application by selecting &quot;APPLY&quot; above or go to: www.piercecountywa.org/jobs.</li><li>
If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.</li><li>
If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.</li><li>
Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.</li></ul><p>
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.</p><p>
Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.</p><p>
Guided by the County Executive&rsquo;s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.</p></div><p></p>
</div><div></div><div><div><p>We are unable to sponsor or take over sponsorship of an employment visa at this time.</p></div></div></div>

Liability Claims Supervisor

Sedgwick

<div><p>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
</p><p></p><p>Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
</p><p>Certified as a Great Place to Work&reg;
</p><p>Fortune Best Workplaces in Financial Services &amp; Insurance
</p><p></p>Liability Claims Associate | Blue Ash, OH - Hybrid
<p></p><div><div><div><b>Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
</b><br>
<ul><li>A stable and consistent work environment in an office setting
</li><li>Career development and promotional growth opportunities through increasing responsibilities
</li><li>A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs
</li></ul></div><p></p><p><b>PRIMARY PURPOSE OF THE ROLE: </b>To analyze reported lower-level workers compensation claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.
</p><p></p><p><b>OFFICE LOCATION/SCHEDULE
</b></p><p>Blue Ash, OH
</p><p>Open to Hybrid after onboarding and training period
</p><p><b>37.5 hour work week
</b></p><p></p><p><b>ARE YOU AN IDEAL CANDIDATE? </b>We are looking for an enthusiastic candidate to fill a Liability Associate position. Ideal candidates will thrive in a collaborative team environment, show motivation and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
</p><p></p><p><b>ESSENTIAL RESPONSIBILITIES MAY INCLUDE
</b></p><ul><li><p>Handles lower-level liability and/or physical damage claims under close supervision.
</p></li><li><p>Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
</p></li><li><p>Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency.
</p></li><li><p>Communicates claim action/processing with claimant, client and appropriate medical contact.
</p></li><li>Ensures claim files are properly documented and claims coding is correct.
</li><li><p>May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims.
</p></li><li><p>Maintains professional client relationships.
</p></li></ul><p></p><p><b>QUALIFICATIONS
</b></p><ul><li><p>Education &amp; Licensing: High school diploma or GED required
</p></li><li><p>Skills: Strong oral and written communication, computer literate &ndash; including Microsoft Office, organizational skills required
</p></li><li><p>Experience: <b>Clerical or customer service experience, experience in medical office </b>preferred or equivalent combination of education and experience preferred<br>
</p></li></ul><p><br>
<b>TAKING CARE OF YOU
</b></p><ul><li><p>Flexible work schedule.
</p></li><li><p>Referral incentive program.
</p></li><li><p>Career development and promotional growth opportunities.
</p></li><li><p>A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
</p></li></ul></div><div></div><div><p><b>WORK ENVIRONMENT REQUIREMENTS </b><b>INCLUDE
</b><br>
When applicable and appropriate, consideration will be given to reasonable accommodations.
</p><p>Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
</p><p>Physical: Computer keyboarding
</p><p>Auditory/Visual: Hearing, vision and talking
</p></div><p></p>.
</div><p></p><p>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
</p><p></p><h2 class="jobSectionHeader"><b>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</b></h2></div>

Liability Claims Associate | Blue Ash, OH - Hybrid

Great West Casualty Company

<div><p>We are hiring a <b>Liability Claims Adjuster</b> to work in a hybrid capacity from our Bloomington, IN office with 3 days in office and 2 days remote.
</p><p></p><p>Are you a confident decision-maker looking to take the next steps in your career? Do you have experience working with bodily injury or commercial auto liability claims? Join Great West Casualty Company, a stable industry leader, as a <b>Liability Claims Adjuster</b>!</p>
<p>
</p><p>This position offers the opportunity for an ideal work-life balance and exposure to the commercial side of the industry. We foster a collaborative work environment, empower you to make decisions, and give you the autonomy to settle your claims.</p>
<p>
</p><p><b>Location</b>: Bloomington, IN (robust relocation package offered)</p>
<p>
</p><p><b>In this position, you will:</b></p>
<p>
</p><ul><li>Manage an inventory of claim files while providing exceptional customer service.</li><li>Utilize your negotiation skills to strategically move claims toward resolution.</li><li>Understand medical aspects of claims management.</li><li>Retain and direct defense counsel.</li></ul>
<p>
</p><p><b>Qualifications:</b></p>
<p>
</p><ul><li>Experience handling commercial or auto liability bodily injury claims.</li><li>Demonstrated success in exercising independent decision-making, problem-solving, and negotiation competency.</li><li>Above-average teamwork, communication, and customer service skills.</li><li>Ability to work in a fast-paced environment with varying claim volume.</li></ul>
<p>
</p><p></p><p><b>Your Future Starts Here: Benefits That Support Your Lifestyle</b></p>
<ul>
<li>Competitive Compensation
</li><li>Generous paid time off and paid company holiday schedule</li>
<li>Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA</li>
<li>Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs</li>
<li>Community volunteer opportunities</li>
<li>Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle</li>
<li>Scholarships for dependents and tuition reimbursement to further your education</li>
<li>Company paid continuing education and monetary awards for professional development</li>
<li>Opportunities for a hybrid work schedule (three days in the office, two days remote)</li>
</ul>
<p></p><p><b>Who we are:</b></p>
<p>
For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and over 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.</p>
<p>
</p><p></p><p>To learn more about Great West and our office locations, please visit our website www.gwccnet.com.</p>
<p>
</p><p><b>Great People.</b></p>
<p><b>
Great Careers.</b></p>
<p><b>
Great West Casualty Company.</b></p>
<p>
</p><p><b>Great West Casualty Company is an Equal Opportunity Employer.</b></p></div>

Chubb Insurance

<div><p>Major Duties &amp; Responsibilities
</p><ul><li>Under close supervision, receive assignments and review claim and policy information to provide background for investigation and may determine the extent of the policy&rsquo;s obligation to the insured, depending on the line of business.
</li><li>Contact, interview, and obtain statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc., to secure necessary claim information.
</li><li>Evaluate facts supplied by the investigation to determine the extent of liability of the insured, if any, and the extent of the company&rsquo;s obligation to the insured under the policy contract.
</li><li>Prepare reports on investigations, settlements, denials of claims, and individual evaluations of involved parties.
</li><li>Set reserves within authority limits and recommend reserve changes to the Team Leader.
</li><li>Review progress and status of claims with the Team Leader and discuss problems and suggested remedial actions.
</li><li>Prepare and submit to the Team Leader any unusual or potentially undesirable exposures.
</li><li>Assist the Team Leader in developing methods and improvements for handling claims.
</li><li>Settle claims promptly and equitably.
</li><li>Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments on claims.
</li><li>Inform claimants, insureds/customers, or attorneys of claim denials when applicable.
</li><li>Assist the Team Leader and company attorneys in preparing cases for trial by arranging for witness attendance and taking statements. Continue efforts to settle claims before trial.
</li><li>Participate in claim file reviews and audits with customers/insureds and brokers.
</li><li>Administer benefits timely and appropriately. Maintain control of the claims resolution process to minimize current exposure and future risks.</li></ul></div>
<br><div><ul><li>Preferred Qualifications: 1-3 years' experience in handling workers' compensation claims in Florida/Georgia/Alabama is preferred, with prior experience at ESIS or similar third-party administrators being advantageous, and/or Bachelor&rsquo;s degree or equivalent experience.
</li><li>Industry Knowledge: Strong familiarity with workers' compensation laws, medical terminology, and best practices in claims handling is preferred.
</li><li>Technical Skills: Demonstrated proficiency in claims management systems and the Microsoft Office Suite.
</li><li>Communication Skills: Excellent written and verbal communication skills, enabling effective interactions with external investigative sources and insureds over the phone.
</li><li>Team Collaboration: Proven ability to contribute effectively within a team environment, providing and receiving constructive feedback while identifying growth opportunities for both self and colleagues.
</li><li>Analytical Skills: Strong analytical and problem-solving abilities to navigate complex scenarios efficiently.
</li><li>Organizational Skills: Capable of managing multiple priorities and meeting deadlines in a fast-paced work environment.
</li><li>Customer Focus: Strong commitment to customer service, with a proactive approach to addressing and supporting customer needs.
</li><li>Judgment and Decision-Making: Confidence in personal judgment, with the ability to support and defend decisions made.
</li><li>Commitment to Excellence: Dedicated to maintaining high standards of behavior and performance.
</li><li>Adaptability: Flexible in adapting approaches and behaviors to fit specific situations effectively.
</li><li>Positive Representation: Strong focus on building and maintaining a positive image for Chubb and ESIS.</li></ul></div>
<br><div><div>Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.<br>
</div><div></div><br>
<div>At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.</div></div>

ESIS Claims Representative, WC

Michigan Farm Bureau

<div>OBJECTIVE:
<div><b>
Senior Property Claims Representative Objective</b></div><div>
To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.</div>
RESPONSIBILITIES:
<div><b>
Senior Property Claims Representative Responsibilities</b></div><div>
Investigate, evaluate and control property and casualty claims under minimal supervision.</div><div></div><div><br>
Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.</div><div></div><div><br>
Maintain advanced knowledge of farm machinery, livestock and home furnishings.</div>
QUALIFICATIONS:
<div><b>
Senior Property Claims Representative Qualifications</b></div><div></div><div><b><br>
Required</b>: Bachelor&rsquo;s degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.</div><div></div><div><br>
Minimum five to seven years multi-line or property claims experience required.</div><div></div><div><br>
Advanced knowledge of insurance contracts written by the companies required.</div><div></div><div><br>
Advanced knowledge of company and divisional policies and procedures required.</div><div></div><div><br>
Must possess outstanding listening and superior customer service skills.</div><div></div><div><br>
Advanced knowledge of estimating systems and construction requirements and methods required.</div><div></div><div><br>
Must have access to high speed Internet at home if position is field-based.</div><div></div><div><br>
Must possess a valid driver license with an acceptable driving record.</div><div></div><div><br>
Designations in INS, AIC and/or similar professional insurance designation required.</div><div></div><div><b><br>
Preferred</b>: Designation in CPCU preferred.</div><div></div><div><b><br>
Note: </b><b>This is a work from home position in Michigan, primarily covering these Michigan counties: </b><b>Monroe, Wayne, Washtenaw, and Lenawee</b><b>.</b></div><div></div><div><br>
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.</div><div></div><div><br>
PM19</div></div>

Senior Property Claims Representative

FIRST ACCEPTANCE INSURANCE

<div><p>SUMMARY
<br>
This Auto Liability Specialist position reports into either Tampa, FL, or Nashville, TN, with the potential to work remotely full time. As an Auto Liability Specialist I, you are responsible for reviewing, evaluating, investigating, and settling claims over the phone and through written correspondence. The primary responsibility of this level of claims adjuster will be to manage first and third-party claims with low complexity coverage and legal liability issues.</p>
<div>
RESPONSIBILITIES<br>
<ul><li>Evaluate and investigate policy coverage, liability, and damages promptly following a set of general claims and statutory guidelines.</li><li>Assists internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service.</li><li>Establish and maintain appropriate diary of open claims following company guidelines.</li><li>Conduct thorough investigations, which can include obtaining necessary documents and forms from claimants and insureds and conducting recorded statements.</li><li>Ensure timely review of appraisals and partner with appraisers to determine accident-related damages.</li><li>Open and process correspondence related to assigned claims.</li><li>Recognize recovery opportunities regarding subrogation.</li><li>May perform other duties as assigned.</li></ul></div>
<div>
JOB REQUIREMENTS<br>
<ul><li>6 months - 1 year of property claims handling experience.</li><li>Proficient PC and Windows skills.</li><li>Effective verbal and written communication, time management, negotiation, organization and investigative skills.
</li><li>Possesses strong organizational and time management skills.
</li><li>Customer service orientation.
</li><li>Ability to perform basic math calculations (addition, subtraction, multiplication, and division) as well as the calculation of averages and percentages.
</li><li>Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits.</li><li>High School Diploma or equivalent required.</li><li>Associate&rsquo;s degree in the business field or equivalent experience preferred.</li><li>INS or other insurance-related courses preferred.</li></ul></div>
<p>
PHYSICAL DEMANDS:<br>
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
While performing the duties of this job, the employee is regularly required to do manual tasks, which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include possessing the capacity to learn, concentrate, think, and read. Oftentimes the employee will be communicating and interacting with others while working.</p>
<p><b><i>
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</i></b></p>
<p><b><i>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.</i></b></p>
<p>
#LI-REMOTE</p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

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