library customer service specialist

City of Detroit

JOB
<br>General PurposeUnder general supervision, provides general reference and/or specialized customer service within an assigned children/youth services program area of the Detroit Public Library (DPL); provides assistance to library customers such as analyzing library needs, selecting library materials, advises the public in the use of library materials and resources, and handles reference and information search requests; provides quality customer service; and supports organizational goals, policies and guidelines.SupervisionWorks under the general supervision of assigned Library – supervisor; and does not exercise supervisory responsibility.
<br><br>
EXAMPLE OF DUTIES
<br>Primary ResponsibilitiesThe following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.In children’s services area of assignment: · Provides instruction and assistance to customers in person, via telephone, and e-mail; locates library materials and other information using integrated library system, online databases, and Internet resources; searches shelves for materials; places; holds on materials for transfer from or to other DPL locations; accesses customer records and checks for accuracy of information and status of holds; calls other branches and libraries on behalf of customers; identifies appropriate resources for customers’ academic or personal research projects; assists customers with the selection of reading materials based on their interests; teaches customers one-on-one how to use the library catalog and databases to research projects and papers; helps customers in compiling bibliographic references; assists customers with the use of computers, printers, copy machines and other peripheral equipment; and responds to questions concerning library activities, events, and programs.· Selects books, videos, and audio materials to add to collections; prepares lists of items for purchase from online vendors; labels books and audiobooks in preparation for shelving; ensures that stamping and labeling is accurate; updates and maintains library database; evaluated gift books for addition to the collection, book sale, or discards; weeds books and other materials which are no longer appropriate for circulation or cannot be repaired; and repairs books and materials when possible.· Processes library materials which may include incoming and outgoing interlibrary loan materials; processes outgoing hold materials; pulls requested items from library collection and processes them for transit using library catalog; sends items via interdepartmental mail to requesting library agency/branch; receives incoming requested items for local customers; processes items for holds using library catalog; labels items for hold shelf and notifies the customer that items have arrived; and removes expired holds from the hold shelf.· Plans, develops, and conducts children/youth programs including computer based instruction for the local community; designs and prepares marketing information to publicize events; maintains meeting room calendar; oversees presentations; regulates the use of library space; directs and assists presenters entering building with equipment or resources; locates necessary audio visual equipment and coordinates logistics for event; facilitates programs or events; selects books for discussion, plans meetings; prepares discussion questions and participate and or leads in discussion; provides literacy tutoring to the public; and prepares lesson plans, worksheets, and tools to aid in learning to read.Provides library orientations to school and group visits; instructs them on use of library cards, library services, proper care and handling of books and library materials; mails library card applications to teachers and group leaders; and performs read aloud story time for groups.· Maintains various statistics such as daily reference statistics, disposal/acquisition statistics, meeting and activity statistics, and federal depository statistics.· Supports supervisor and assumes responsibilities in their absence related to building security and other library customer issues; arbitrates customer disputes regarding service or fines, library materials not returned or any other library related interactions; performs opening and closing routines; checks doors at closing, ensuring that library is ready for next day; supervises tidying of library by clerical assistants; and ensures building alarm system is properly set at close.· Performs miscellaneous duties such as typing; computer troubleshooting; creating displays to encourage traffic flow and visibility of materials; laminates shelf-reading, records audio selections of public domain materials; oversees supply inventory; processes gifts; maintains bulletin boards; may open and distribute departmental mail; prepares work schedules; and substitutes as reference librarian at other library locations as needed.Provides support to the assigned Library – supervisor on matters as directed; participates on a variety of committees as assigned; prepares and presents reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Library policies and procedures, rules and regulations.Ensures an environment of customer-responsive services, providing customer-responsive service and handling customer service issues.Develop content and deliver training programs for school and community groups.Performs other duties as assigned or required.
<br><br>
SUPPLEMENTAL INFORMATION
<br><b>Required Knowledge of:</b> · Basic principles and practices of library science.· Principles and techniques of library materials selection and cataloging.· Dewey Decimal system, the alphabetical systems of shelving, and computer searching techniques.· Books, publishing, the book trade, and book review media.· Basic reference tools and services.· Automated library information retrieval system.· Reference and circulation processes and procedures.· Understanding of different classification schemes for library materials.· Significant authors, associations and publishers of books and reference sources in the assigned field.· Project/program planning principles and practices.· Public and community relations principles and practices.· Other pertinent federal, state, and local laws, codes, and regulations.· Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.· Public library operations, services, and policies.· Customer service standards and procedures.Required Skill in: · Interacting with people of different social, economic, and ethnic backgrounds.· Analyzing, evaluating, and appropriately selecting popular level library materials.· Finding answers to general reference questions.· Assisting with the coordination of the development and maintenance of library collections.· Selecting materials and collections of contemporary significance and of permanent value.· Command of all reference tools used.· Library research techniques, including the use of technology.· Database records management.· Problem solving and decision-making.· Program design and development.· Presenting ideas and concepts orally and in writing.· Working cooperatively with internal and external customers in a professional, friendly and cooperative manner.· Responding to inquiries in effective oral and written communications.· Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.· Establishing and maintaining effective working relationships with Library and department staff, board members, outside agencies, and the general public.Physical Demands / Work Environment: · Work is performed in a standard library environment.· Subject to sitting, standing, walking, stair climbing, reaching, and lifting of objects up to 25 pounds. Must be able to push/pull library carts and lift/carry library materials.

Librarian II- Children/Youth Services

Seminole County

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>Enriching the library experience for our customers by providing customer service that connects library customers to information, resources and services. The library paraprofessional works to engage the customer individually or in groups for library programming. Delivers information services (reference and readers advisory) to customers, using reference research technology and teaches information literacy.</div><p><i>
**Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description.</i></p><p><i>
 </i><i>**Additional compensation based on licensure.</i></p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><p><b>Note</b>: <b><i>These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.</i></b></p><p>
Provides customer service and paraprofessional library work in a main library or library branch, which includes general reference, adult or children's programming.</p><p></p><p><br>
Responsible for providing quality customer service, maintains level of efficiency and standards of service.</p><p></p><p><br>
Performs work using analytical, organizational, and communicative skills to assist people in finding information and using it effectively for professional and personal use.</p><p></p><p><br>
Plans and implements work activities and programming pertinent to the specialty area.</p><p></p><p><br>
Uses an integrated online operating system, print and electronic resources to assist customers.</p><p></p><p><br>
Prepares and submits regular and special statistical and other reports as requested.</p><p></p><p><br>
Selects books and materials for customers as part of the school library partnership. Gathers books on a specific topic for teacher pickup.</p><p></p><p><br>
Perform other duties as assigned or as may be necessary.</p><p></p><p><br>
In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.</p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><div><i>Completion of Bachelor's Degree and two (2) years library experience is required.</i><br>
<br>
<i>A comparable amount of education, training, or experience may be substituted for the minimum qualification</i></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Requirements</b></h2></div>
<p></p><div><p>Knowledge of principles and practices of library science; library system organization; methods and techniques.</p><p></p><p><br>
Knowledge of literature and reading trends.</p><p></p><p><br>
Knowledge of an online, integrated library operating system, including knowledge of circulation functions, public catalog, and research functions.</p><p></p><p><br>
Proficiency with a PC and software at the level necessary to successfully complete the tasks of the job is required. Proficiency with MS Word and Excel is required.</p><p></p><p><br>
Knowledge of reference services, virtual reference services and databases.</p><p></p><p><br>
Must possess and maintain a valid Florida Driver's License.</p><p></p><p><br>
All employees must attend Seminole County Required Trainings.</p><p></p><p><br>
Department Specific trainings per position may be required.</p><p></p><p><br>
Ability to communicate library mission, services, and resources to the public; communicate effectively both orally and in writing.</p></div></div></div><p></p>

Assistant Librarian Part-Time

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$56,392.00 - $63,615.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Michigan, MI</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Certified-Regular Civil Service</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>15</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>Detroit Public Library</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>04/23/2026</div>
</div></div></div><div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>0500</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<div><p><b>General Purpose</b></p><p>
Under general supervision, provides general reference and/or specialized customer service within an assigned children/youth services program area of the Detroit Public Library (DPL); provides assistance to library customers such as analyzing library needs, selecting library materials, advises the public in the use of library materials and resources, and handles reference and information search requests; provides quality customer service; and supports organizational goals, policies and guidelines.</p><b>
Supervision</b><p>
Works under the general supervision of assigned Library &ndash; supervisor; and does not exercise supervisory responsibility.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<div><p><b>Primary Responsibilities</b></p><p><i>
The following duties </i><b><i>ARE NOT </i></b><i>intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.</i></p><p><b>
In children&rsquo;s services area of assignment:</b></p><ul><li>Provides instruction and assistance to customers in person, via telephone, and e-mail; locates library materials and other information using integrated library system, online databases, and Internet resources; searches shelves for materials; places; holds on materials for transfer from or to other DPL locations; accesses customer records and checks for accuracy of information and status of holds; calls other branches and libraries on behalf of customers; identifies appropriate resources for customers&rsquo; academic or personal research projects; assists customers with the selection of reading materials based on their interests; teaches customers one-on-one how to use the library catalog and databases to research projects and papers; helps customers in compiling bibliographic references; assists customers with the use of computers, printers, copy machines and other peripheral equipment; and responds to questions concerning library activities, events, and programs.</li><li>Selects books, videos, and audio materials to add to collections; prepares lists of items for purchase from online vendors; labels books and audiobooks in preparation for shelving; ensures that stamping and labeling is accurate; updates and maintains library database; evaluated gift books for addition to the collection, book sale, or discards; weeds books and other materials which are no longer appropriate for circulation or cannot be repaired; and repairs books and materials when possible.</li><li>Processes library materials which may include incoming and outgoing interlibrary loan materials; processes outgoing hold materials; pulls requested items from library collection and processes them for transit using library catalog; sends items via interdepartmental mail to requesting library agency/branch; receives incoming requested items for local customers; processes items for holds using library catalog; labels items for hold shelf and notifies the customer that items have arrived; and removes expired holds from the hold shelf.</li><li>Plans, develops, and conducts children/youth programs including computer based instruction for the local community; designs and prepares marketing information to publicize events; maintains meeting room calendar; oversees presentations; regulates the use of library space; directs and assists presenters entering building with equipment or resources; locates necessary audio visual equipment and coordinates logistics for event; facilitates programs or events; selects books for discussion, plans meetings; prepares discussion questions and participate and or leads in discussion; provides literacy tutoring to the public; and prepares lesson plans, worksheets, and tools to aid in learning to read.</li></ul><ul><li>
Provides library orientations to school and group visits; instructs them on use of library cards, library services, proper care and handling of books and library materials; mails library card applications to teachers and group leaders; and performs read aloud story time for groups.</li></ul><ul><li>Maintains various statistics such as daily reference statistics, disposal/acquisition statistics, meeting and activity statistics, and federal depository statistics.</li><li>Supports supervisor and assumes responsibilities in their absence related to building security and other library customer issues; arbitrates customer disputes regarding service or fines, library materials not returned or any other library related interactions; performs opening and closing routines; checks doors at closing, ensuring that library is ready for next day; supervises tidying of library by clerical assistants; and ensures building alarm system is properly set at close.</li><li>Performs miscellaneous duties such as typing; computer troubleshooting; creating displays to encourage traffic flow and visibility of materials; laminates shelf-reading, records audio selections of public domain materials; oversees supply inventory; processes gifts; maintains bulletin boards; may open and distribute departmental mail; prepares work schedules; and substitutes as reference librarian at other library locations as needed.</li></ul><ul><li>
Provides support to the assigned Library &ndash; supervisor on matters as directed; participates on a variety of committees as assigned; prepares and presents reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; ensures processes, policies and practices are interpreted and applied consistently and effectively; ensures accountability and compliance with all current and applicable state and federal laws, Library policies and procedures, rules and regulations.</li><li>
Ensures an environment of customer-responsive services, providing customer-responsive service and handling customer service issues.</li><li>
Develop content and deliver training programs for school and community groups.</li><li>
Performs other duties as assigned or required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p><b>Minimum Qualifications</b></p><p><b>
Education and Experience:</b></p><p>
Master&rsquo;s Degree in Library and Information Science from an ALA accredited institution and 18 months professional library experience<b>.</b></p><p><b>
Required Licenses or Certifications:</b></p><ul><li>Must possess a valid State of Michigan Driver&rsquo;s License.</li></ul><p><b>
Certifications Preferred:</b></p><ul><li>Level 2 Librarian Certification by the State of Michigan.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>Required Knowledge of:</b></p><ul><li>Basic principles and practices of library science.</li><li>Principles and techniques of library materials selection and cataloging.</li><li>Dewey Decimal system, the alphabetical systems of shelving, and computer searching techniques.</li><li>Books, publishing, the book trade, and book review media.</li><li>Basic reference tools and services.</li><li>Automated library information retrieval system.</li><li>Reference and circulation processes and procedures.</li><li>Understanding of different classification schemes for library materials.</li><li>Significant authors, associations and publishers of books and reference sources in the assigned field.</li><li>Project/program planning principles and practices.</li><li>Public and community relations principles and practices.</li><li>Other pertinent federal, state, and local laws, codes, and regulations.</li><li>Modern office procedures, methods, and equipment including computers and computer applications such as word processing, spreadsheets, and statistical databases.</li><li>Public library operations, services, and policies.</li><li>Customer service standards and procedures.</li></ul><p><b>
Required Skill in:</b></p><ul><li>Interacting with people of different social, economic, and ethnic backgrounds.</li><li>Analyzing, evaluating, and appropriately selecting popular level library materials.</li><li>Finding answers to general reference questions.</li><li>Assisting with the coordination of the development and maintenance of library collections.</li><li>Selecting materials and collections of contemporary significance and of permanent value.</li><li>Command of all reference tools used.</li><li>Library research techniques, including the use of technology.</li><li>Database records management.</li><li>Problem solving and decision-making.</li><li>Program design and development.</li><li>Presenting ideas and concepts orally and in writing.</li><li>Working cooperatively with internal and external customers in a professional, friendly and cooperative manner.</li><li>Responding to inquiries in effective oral and written communications.</li><li>Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.</li><li>Establishing and maintaining effective working relationships with Library and department staff, board members, outside agencies, and the general public.</li></ul><p><b>
Physical Demands / Work Environment:</b></p><ul><li>Work is performed in a standard library environment.</li><li>Subject to sitting, standing, walking, stair climbing, reaching, and lifting of objects up to 25 pounds. Must be able to push/pull library carts and lift/carry library materials.</li></ul></div></div></div><p></p>
<br><p></p><div><div><div><div><div><b>EMPLOYMENT BENEFITS</b></div></div><div><div><div><div><div><div>The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:<br>
<br>
<b>HEALTH</b><ul> <li><b>Medical - </b>Eligible for hospital, surgical, and prescription drug benefits. </li><li><b>Dental</b> </li><li><b>Vision</b></li></ul><b>INSURANCE</b><ul><li><b> </b><b>Life Insurance - </b>Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent. </li><li><b>Long-Term Disability Insurance (Income Protection Plan) - </b>The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.</li></ul><b>PAID TIME OFF</b><ul> <li><b>Sick Leave</b> </li><li><b>Vacation</b> </li><li><b>Holidays</b></li></ul><b>OTHER LEAVE BENEFITS</b><br>
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,<br>
<br>
<b>RETIREMENT BENEFITS</b><br>
<b>City Employees Retirement System</b><br>
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:<br>
<ul><li>Completion of thirty (30) years of service;</li><li>At age sixty (60) if you have at least ten (10) years of service, or </li><li>At age sixty-five (65) with eight (8) years of service.</li><li>In the event of disability, other eligibility rules apply);</li><li>An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;</li><li>Employees are vested after ten (10) years of service, regardless of age. </li></ul><br>
<b>ADVANCEMENT OPPORTUNITIES - </b>Employees have many opportunities for growth and career advancement throughout all City departments and divisions.<br>
<br>
<br>
<b><i>Have a successful career with the City of </i></b><b><i>Detroit</i></b><b><i>. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of </i></b><b><i>Detroit</i></b><b><i>.</i></b></div></div></div></div></div></div></div></div></div><p></p>

City of Suffolk

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<div><p>Under general supervision, provides professional customer and information services through reference interviews, research and bibliographic instruction, technological training and assistance, and promotes the library&rsquo;s collection and services through classes, events, and other programs and activities. Reports to the Library Manager or Library Services Coordinator.<br>
<br>
<i>To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.</i></p></div><br>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<div><p>.</p><ul><li>
Conduct reference interviews and research, which requires a broad knowledge of print, non-print and electronic resources, to determine the most complete and efficient method or source in order to satisfy the information needs of customers; develop appropriate search strategies to respond to ambiguous and/or complex search requests; may respond to system-wide requests for assistance with difficult reference questions to satisfy the customer&rsquo;s information needs; and demonstrate an awareness of materials, current events, trends and popular authors to respond to the information needs of customers.</li><li>
Respond to complex and/or recurring information requests by creating and maintaining supplementary information files such as bibliographies and ready reference files to have the information readily available.</li><li>
Instruct users in the use of the library catalog, electronic resources, print and non-print materials and library equipment to enable them to use the library resources independently; and interpret, explain and apply library policy and procedures to respond to customer concerns.</li><li>
Instruct and assists users with the public computers and other library technology and equipment.</li><li>
Process requests and provide information to customers about their circulation records and materials request to meet borrowing needs; search and update circulation system; and check materials in and out and register customers to maintain an accurate database.</li><li>
Refer customers to and/or directly contact, community, state and national agencies and organizations, if required, to satisfy the information needs of customers.</li><li>
Provide training to staff and volunteers to orient them to their tasks and responsibilities.</li><li>
Plans guidelines for tasks, organizes projects and performs duties in circulation, reference and public services.</li><li>
Develops and maintains the collection, processes items for rotation between facilities; reassigns, rotates, and shelves items; suggests purchases for the branch and system.</li><li>
Prepares statistical and financial reports for levels of service in reference, public usage, program participation, financial fees for lost inventory and equipment use. Coordinate with City Treasurer&rsquo;s Office for legal collections.</li><li>
Plans and coordinates classes, events, and other programs and special events, (e.g. story times, summer reading, etc.).</li><li>
Analyzes and assesses any risk factors associated with the facility and surrounding environment that may impact the safety of the public or staff due to weather conditions, power outages or unpredictable behavior from individuals and thieves.</li><li>
Secures the facility, including making sure the building is clear of patrons, equipment is turned off and alarm is activated.</li><li>
Electronically locates, modifies or creates bibliographic records for materials of various formats according to professional standards and practices.</li><li>
Assists in the daily review of new books/audio for circulation to ensure compliance with library practices and standards.</li><li>
Assists in maintaining and updating the library catalog and collection; repairs or discards damaged or obsolete material.</li><li>
Produces spine labels with appropriate genre, collection or award information according to library standards and practices.</li><li>
Monitors current and forthcoming reading and format trends to anticipate and meet patron needs; ensures required material is handled with priority.</li><li>
Acts on technical problems, then implements and utilizes all new hardware and software information in order to maintain and upkeep laptop and desktop computer.</li><li>
Performs related work as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2></div>
<div><p>A combination of higher education and/or experience equivalent to 5 years, 1 of which must have been in a library setting or closely related customer service field; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Requires a valid driver&rsquo;s license.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><ul><li>Knowledge of library routine and procedures.</li><li>
Knowledge of library bookmobile routines and procedures.</li><li>
Knowledge of library techniques, systems, and working manuals associated with bookmobile programs.</li><li>
Knowledge of OPAC, the library&rsquo;s filing system and various types of informational materials in the library.</li><li>
Knowledge of bookkeeping and/or accounting/clerical practices and procedures.</li><li>
Knowledge of the reading levels and interests of City residents served by the bookmobile.</li><li>
Knowledge of the geography of the City.</li><li>
Knowledge of literature for juveniles, young adults and adult patrons.</li><li>
Skilled in data entry, typing and operating general office equipment.</li><li>
Ability to use standard library methods and principles in bibliography, circulation and reference services.</li><li>
Ability to use a variety of office machines. Is able to follow established procedures and to perform work requiring some detail.</li><li>
Ability to instruct patrons in the use of various office machines, computer programs and library reference materials.</li><li>
Ability to express ideas effectively orally and in writing.</li><li>
Ability to maintain statistical records and prepare clear reports from them.</li><li>
Ability to deal tactfully and courteously with library patrons and the general public.</li><li>
Ability to establish and maintain effective working relationships as necessitated by work assignments.</li><li>
Knowledge of books, magazines, and related materials available to the public.</li><li>
Ability to follow established procedures and perform work requiring some detail.</li><li>
Ability to instruct patrons in the use of various office machines, computer programs and library reference materials.</li><li>
Ability to effectively express ideas orally and in writing. Is able to exercise tact and courtesy in frequent contact with City employees, City officials, professionals, and the general public.</li><li>
Ability to establish and maintain effective working relationships as necessitated by work assignments.</li><li>
Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.</li><li>
Ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or directions from supervisors.</li><li>
Ability to read a variety of informational and legal documents, City and state codes, law books, etc. Requires the ability to prepare correspondence, memorandum, opinions, contracts, notices, petitions, etc. Must be able to speak with poise, voice control and confidence, and to articulate information to others.</li><li>
Ability to plan work and develop procedures; to learn and/or evaluate complex information in order to make judgments and decisions.</li><li>
Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including legal and municipal terminology.</li><li>
Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages.</li><li>
Ability to inspect items for proper length, width and shape.</li><li>
Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with (persons acting under stress) (emergency situations).</li></ul></div></div></div><p></p>

Library Associate (Part-time)

Newport News Public Schools

<div><p><b>Job Summary:</b></p><p>
Position is responsible for providing assistance to the Media Specialist.</p><p></p><p><b><br>
Essential Duties:</b></p><p>
1. Maintains electronic database in the library automation system.
<br>
2. Assists students and teachers in the use of the library materials, including technology.</p><p>
3. Prepares displays, orders, reports, notices, letters, etc. as requested by School Library Media Specialist.</p><p>
4. Receives periodicals and prepares them for circulation.</p><p>
5. Cares for library materials; including managing book stock according to accepted library practice, shelving materials daily, repairing damaged materials, maintaining bar codes, etc.</p><p>
6. Provides superior customer service to students, teachers, and families.</p><p>
7. Provides clerical support in the main office during periods of high volume or as directed by building principal.</p><p>
8. Models nondiscriminatory practices in all activities.</p><p></p><p><br>
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)</p><p></p><p><b><br>
Other Duties:</b></p><p>
1. Performs any other related duties as assigned by the Principal &amp; Media specialist or other appropriate administrator.</p><p>
2. Provides back-up clerical coverage in the main office as needed.</p><p></p><p><b><br>
Minimum Qualifications (Knowledge, Skills and/or Abilities Required)
</b></p><p>Completion of a standard high school course of study or any equivalent combination of experience and training including keyboarding and other business courses and computer usage. Knowledge of standard office practices, procedures and equipment. Knowledge of business English, spelling and math, telephone etiquette. Knowledge of library organization and/or previous experience in library work preferred. Ability to establish and maintain effective working relationships with students, teachers, administrators and volunteers.</p><p></p><p><br>
In order to review the full posting, please review the following link: https://nnschools.org/hr/jobs/descriptions/Media_Asst_I.pdf</p></div>

2026-2027 Library Media Assistant

School Administrative Unit 6

<div><p>Unity Elementary School is located in the beautiful and picturesque Upper Valley Area of New Hampshire. Unity is within driving distance to Mount Sunapee Ski Resort and all of the concerts and athletic events at Dartmouth College in Hanover. The Connecticut River flows nearby making kayaking and canoeing very convenient after work and on the weekends. Hiking trails are plentiful. Many would say it is a great location to raise a family, renew your sense of wonder and be part of a vibrant community supporting its schools. To learn more about Unity Elementary School visit:<br>
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https://ues.sau6.org/o/ues<br>
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Title: <b>Media/Library Specialist (ANTICIPATED)</b></p><p><b>
Unity Elementary School seeks an energetic, motivated educator to serve as Media/Library Specialist for grades K-8 for the upcoming 2026-2027 school year.</b></p><p><b>
The Media/Library Specialist will join a dynamic team and be a part of an enthusiastic, dedicated staff that is continuously moving on a journey to promote literacy for all students and build a broad and balanced library that reflects the diversity of the global community.</b></p><p><b>
The primary duties of the Media/Library Specialist are to:</b></p><ul><li><b>
Create a library program that turns the library into a full-service learning center that uses books and technology to promote literacy and equity for all students</b></li><li><b>
Collaborate with teachers to find meaningful and innovative ways of integrating literacy and STEM into the curriculum</b></li><li><b>
Deliver direct instruction to students around digital citizenship and the interactions between humans, technology, and information</b></li><li><b>
Responsible for working with elementary students in assisting with STEM-related curriculum initiatives, programs, and projects</b></li><li><b>
Curriculum will include project-based learning, digital literacy, computer programming, and coding, while incorporating disciplinary literacy skills and facilitating authentic learning</b></li><li><b>
Deliver engaging lessons that promote inquiry-based learning and encourage student exploration</b></li><li><b>
Provide instruction on research skills, digital citizenship, and the effective use of technology</b></li><li><b>
Teach students how to think computationally and create new technologies</b></li><li><b>
Ensure opportunities for library book check-out</b></li><li><b>
Assess and evaluate student progress through formal and informal assessments, providing feedback to support learning</b></li><li><b>
Create a positive and inclusive classroom environment that supports diverse learners and promotes collaboration</b></li><li><b>
Utilize technology and digital resources to enhance student learning and engagement in STEM subjects</b></li><li><b>
Work closely with other teachers, parents, and community partners to support student learning</b></li></ul><p><b>
Qualifications</b></p><ul><li><b>
The ideal candidate will inspire young learners through engaging and hands-on activities, fostering critical thinking and problem-solving skills through the authentic learning design process</b></li><li><b>
Elementary Teaching License or Library Media Specialist License (Grades K-12)</b></li></ul><p><b>
Experience in teaching elementary students</b></p><p></p><p>
The Unity School District is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of sex, race, color, religion, creed, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p><p>
In accordance with NH RSA 189:13-a, any offer of employment is conditional upon the successful completion of a comprehensive criminal background check and fingerprinting through the New Hampshire Department of Safety and the FBI.</p><p>
In accordance with the ADA (Americans with Disabilities Act), the District provides reasonable accommodations to qualified applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, please contact Unity Elementary School.</p><p><b>
Working Conditions:</b></p><div></div><div><div><div><p><b>
Notable Physical Activity Requirements</b></p><p><b><br>
Frequency (Constant, Frequent, Occasional, Unlikely)</b></p></div><div><p><b><br>
Sitting</b></p><p><br>
FREQUENT</p></div><div><p><b><br>
Standing</b></p><p><br>
OCCASIONAL</p></div><div><p><b><br>
Lifting/Pushing/Pulling &lt; 25lbs</b></p><p><br>
FREQUENT</p></div><div><p><b><br>
Lifting/Pushing/Pulling 25lbs - 50lbs</b></p><p><br>
OCCASIONAL</p></div><div><p><b><br>
Lifting/Pushing/Pulling &gt; 50lbs</b></p><p><br>
OCCASIONAL</p></div><div><p><b><br>
Stooping</b></p><p><br>
OCCASIONAL</p></div><div><p><b><br>
Bending</b></p><p><br>
OCCASIONAL</p></div><div><p><b><br>
Reaching</b></p><p><br>
FREQUENT</p></div></div></div></div><p></p>

Anticipated Library Media Specialist Teacher

Strategic Technology Institute Inc.

<p><b>Job Summary</b><br/>We are seeking a dynamic and detail-oriented Librarian / ALMA Implementation Specialist to lead the integration and management of our library systems, with a focus on the Alma library services platform. This role combines expertise in collection management, cataloging, and data organization with project management skills to ensure seamless implementation of ALMA, an innovative library services platform. The successful candidate will enhance our library operations by optimizing resource access, improving metadata standards, and supporting digital initiatives. This paid position offers an exciting opportunity to shape our library&rsquo;s future through technology and strategic planning.</p><p>The Head Cataloger Librarian provides senior-level cataloging and library systems expertise to support the implementation and optimization of the Ex Libris ALMA/Primo Integrated Library System at the National Defense University Libraries. The role supports physical, digital, and special collections and performs work at the original cataloging and authority control level.<br/>Key Responsibilities:</p><p>Lead and support cataloging activities during and after migration to Ex Libris ALMA/Primo.<br/>Perform original and complex cataloging using MARC 21, RDA, and OCLC standards.<br/>Conduct metadata cleanup, normalization, and authority control for physical and digital collections.<br/>Support configuration, maintenance, and quality control of the ILS and discovery systems.<br/>Maintain accurate bibliographic and authority records to ensure high-quality discovery and access.<br/>Provide monthly status reports and coordinate with government library staff.</p><p><b>Duties</b></p><ul><li>Lead the implementation and configuration of the ALMA library services platform, ensuring alignment with institutional goals and workflows</li><li>Manage collection development processes, including acquisition, cataloging, classification, and metadata creation to improve resource discoverability</li><li>Oversee data management tasks such as database maintenance, archival processing, digitization projects, and resource description using Resource Description &amp; Access (RDA) standards</li><li>Develop and maintain integrated library systems (ILS), databases, and digital repositories to support efficient library operations</li><li>Collaborate with teams on grant proposal writing related to digital projects, archives management, and resource enhancement initiatives</li><li>Provide training and ongoing support for staff and users on library services, cataloging standards, and ALMA functionalities</li><li>Enhance user experience through customer service excellence, social media management for outreach, and effective communication of library resources and policies</li></ul><p><b>Requirements</b></p><p>Required Qualifications:</p><p>Master&rsquo;s Degree in Library Science from an ALA-accredited program.<br/>Minimum five (5) years of professional cataloging experience, preferably in academic or special libraries.<br/>Demonstrated experience with ILS migration or implementation (Ex Libris ALMA preferred).<br/>Advanced knowledge of metadata standards and authority control.<br/>Ability to work on site and meet federal security requirements.</p><ul><li>Proven experience with collection management, cataloging standards (such as MARC or Dublin Core), and archives management</li><li>Strong knowledge of integrated library systems (ILS), databases, metadata schemas, and digital resource platforms</li><li>Experience in project management, including planning, execution, and evaluation of system implementations or digital initiatives</li><li>Excellent communication skills for training staff, collaborating across departments, and engaging with external partners</li><li>Demonstrated organizational skills to handle multiple projects simultaneously while maintaining attention to detail</li><li>Familiarity with intellectual property law as it relates to digital content and resource sharing</li><li>Ability to adapt quickly to new technologies such as digitization tools and social media platforms for outreach purposes</li><li>Knowledge of archival standards like ISAD(G) or EAD is a plus</li></ul><p>Pay: $67,929.60 - $81,807.70 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Master&rsquo;s Degree in Library Science from an ALA-accredited program.</li><li>Experience with ILS migration or implementation (Ex Libris ALMA preferred)</li></ul><p>Education:</p><ul><li>Master's (Preferred)</li></ul><p>Location:</p><ul><li>Washington, DC 20319 (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Washington, DC 20319 (Preferred)</li></ul><p>Work Location: In person</p>

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