library services manager

Muskegon Area District Library

Become a District Manager at the Muskegon Area District Library to help others find information and learn, create community spaces, promote literacy and equity, and support the preservation of knowledge. This position will be most rewarding for those with a passion for learning, helping others, and creating community relationships, offering diverse opportunities in various library settings and a positive community impact.This Library District Manager will be managing three locations with four permanent staff and has responsibilities including:&middot; Manages (plans, organizes, directs) daily operations of multiple library facilities: Dalton Branch, Holton Branch, Montague Branch.&middot; Implements and monitors policies and procedures.&middot; Collaborates with coworkers on appropriate services, developing outreach strategies and materials to engage with the community.&middot; Professionally executes or facilitates services in a safe and responsible way.&middot; Builds and manages a portfolio of community partnerships, including schools, neighborhood associations, and other groups for the purpose of expanding library services into the community as well developing new programs through innovative connections to the assets of community partners.&middot; Organizes and hosts public events and works as part of a team to create and facilitate the agenda in a range of settings or locations.&middot; Communicates and builds strong community bonds by working with local community leaders.&middot; Selects and hires/contracts with vendors, authors, or other outside agencies to assist with programs or services.&middot; Attends local municipal meetings representing MADL.&middot; Works with the Library Board and Friends of the Library groups as necessary.&middot; Acts as liaison with township maintenance/ supervisors and the library administrative staff to assure proper building maintenance and operation.&middot; Develops, writes, or coordinates grant functions, stipends, and financial aid opportunities.&middot; Develops and implements goals, programs, and procedures for the branch(es), coordinates activities and essential tasks.&middot; Recruits and interviews for open staff positions.&middot; Manages and supervises staff and volunteers in day-to-day activities, including scheduling, training, disciplining, and conducting performance evaluations.&middot; Responds to requests or refers the questions to Administration when appropriate.&middot; Resolves complaints and requests with discretion and good judgement in keeping with MADL policies.&middot; Markets the library by developing and/or assisting with public service-oriented programming and press interviews.&middot; Prepares and maintains required reports and records using approved formats in a timely fashion.&middot; Actively participates in ensuring the Code of Conduct and Library Privacy Act is followed.&middot; Participates in general functions for library cleanliness and appearance.&middot; Customer service via phone or in-person.&middot; Incumbents holding MLIS professional degrees may also participate in collection development or other appropriate library services or functions.Job Type: Full-timePay: $62,000.00 - $70,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Relocation assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Library services: 3 years (Preferred)</li></ul>Ability to Commute:<ul><li>Twin Lake, MI 49457 (Preferred)</li></ul>Work Location: In person

Library District Manager

The New York Public Library

<div><div><div><div><div>Overview 
The mission of the New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities. To deliver on this promise, we provide free access to physical and electronic resources in neighborhoods throughout the Bronx, Manhattan, and Staten Island.</div><div> 
</div><div>The New York Public Library is seeking a bright, dynamic, and enthusiastic manager to provide leadership and direction to a team of public service professionals in the Countee Cullen Library. With over 26,000 patron visits per year, the Library offers comprehensive library services to all those who live, work and study in the heart of Harlem, by offering patrons access to a wide range of books, information and knowledge. The staff of the Countee Cullen Library work diligently to provide access to a responsive collection and deliver relevant programs that connect library patrons to reading.</div><div> 
</div><div>The Library Manager must have a passion for creating an environment of teamwork that embraces change and excellent customer service. They must possess effective management skills and experience, and be knowledgeable about the administrative and programmatic operations of public libraries in an urban setting.</div><div>
 
Key Responsibilities 
Under the general direction of the Associate Director :</div><ul>
<li>Manages the day to day operations of the branch including information, circulation, outreach, and programming services.</li>
<li>Serves as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies.</li>
<li>Has overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch&rsquo;s operational budget.</li>
<li>Develops and implements strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance.</li>
<li>Builds partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch&rsquo;s relationship with their diverse community.</li>
<li>Partners with Programming units to develop and facilitate innovative programs for the community&rsquo;s diverse patron base.</li>
<li>Maintains and updates the Library&rsquo;s collection profile, including merchandising the material and communicating collection needs to the Collection Development team.</li>
<li>Focuses overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed.</li>
<li>Collaborates with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational.</li>
<li>Stays current in public library matters through professional development, involvement in professional organizations, interlibrary organizations, and attending professional meetings, conferences or workshops.</li>
<li>Performs related duties as required.</li>
</ul></div></div></div>Required Education, Experience &amp; Skills
<div><div><div><div>Required Education &amp; Experience
</div><ul><li>Bachelor's degree; or an equivalent combination of education and experience.</li>
<li>ALA accredited Master&rsquo;s degree in Library and Information Studies preferred.</li>
<li>Experience creating, conducting and/or participating in community training, programming and outreach preferred.</li>
<li>Experience working with all age groups preferred.</li>
</ul><div>Required Skills
</div><ul><li>Substantial public library experience working in a variety of roles displaying administrative, supervisory, and leadership skills appropriate to the position.</li>
<li>Successfully demonstrated commitment to providing consistent, high-quality public services.</li>
<li>Excellent interpersonal, oral, and written communication skills including the ability to serve as an enthusiastic ambassador for the Library.</li>
<li>Successfully demonstrated experience supervising, training, and mentoring staff</li>
<li>Demonstrated ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendations.</li>
<li>Ability to work well independently and collaboratively across the Library to get things accomplished.</li>
<li>Creativity, flexibility, and initiative in accommodating community and staff needs.</li>
<li>Commitment to diversity and inclusion.</li>
<li>Experience implementing or enforcing library policies and procedures.</li>
<li>Knowledge and understanding of emerging library technologies, service and programming trends for people of all ages in urban public libraries.</li>
<li>Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices.</li>
</ul><div>Managerial/Supervisory Responsibilities:
</div><ul><li>Hires and manages all staff in building.</li>
<li>Oversees branch programmatic and supplies budget.</li>
<li>Monitors personnel budget.</li>
</ul></div></div></div>More...
<div><div><div><div>Core Values 
All team members are expected and encouraged to embody the NYPL Core Values:
</div><ul><li>Be Helpful to patrons and colleagues</li>
<li>Be Resourceful in solving problems</li>
<li>Be Curious in all aspects of your work</li>
<li>Be Welcoming and Inclusive
</li></ul><div>Work Environment
</div><ul><li>Public service library</li></ul><div>
Physical Duties
</div><ul><li>Lifting up to 15 lbs.</li>
<li>Remaining stationary for periods of time</li>
<li>Daily use of a computer</li>
</ul><div>Physical Required? 
No 
 
Union/Non Union 
Local 1930 
 
Schedule
</div><ul><li>35 hours per week to be scheduled during regular branch hours
</li></ul><div>The New York Public Library Salary Statement 
</div><div>This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed. 
 
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.</div><div> 
</div><div>Union Salaries are determined by collective bargaining agreement(s).</div></div></div>
</div>About The New York Public Library
<div><div>The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations&mdash;including research and branch libraries&mdash;throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.</div></div></div>

Library Manager - Countee Cullen Library

Massillon Public Library

MASSILLON PUBLIC LIBRARY POSITION DESCRIPTIONMassillon Public Library is looking to hire a Public Services Manager__________________________________________________________________________________________POSITION DETAILS:Position Title: Public Services ManagerReports To: DirectorPosition Type: Salaried, Exempt__________________________________________________________________________________________PURPOSE:&middot; To provide comprehensive service to all patrons.__________________________________________________________________________________________QUALIFICATIONS:&middot; High School diploma or GED required, Bachelor&rsquo;s degree in a related field, preferred&middot; At least 3 years of experience in a library setting, strongly preferred&middot; Supervisory experience with directly reporting staff, preferred&middot; Customer service experience, required; preferably in a library environment&middot; Experience in training others, a plus&middot; Ability to create a positive work environment&middot; Working knowledge of research databases and online catalogs, a plus&middot; Basic computer and clerical skills are required&middot; Valid driver&rsquo;s license required; Must be insurable by Library&rsquo;s auto insurance carrier&middot; Must have acceptable results on a criminal background check__________________________________________________________________________________________ESSENTIAL FUNCTIONS:&middot; Exercise independent judgement and discretion while managing and evaluating the operations and activities of Public Services functions&middot; Manage public service at Public Services desks, including, but not limited to:o Oversee service to patrons of all ages in functions such as: issuing library cards; collecting fees; checking materials in and out; finding and reserving materials; assisting patrons in researching any topic; performing Reader&rsquo;s Advisory; completing basic obituary and Local History searches; monitoring public computer operations, referring complex or persistent technology problems to the Technology Department; handling patron concerns in a courteous, tactful mannero Oversee materials handling such as: processing returned materials, including emptying book drop(s); assisting with sorting and packing of library materials received and sent via delivery service; operating ovens used to control pests; facilitating the flow of materials from one branch to another&middot; Interview, select, train, supervise, evaluate, and recommend decisions about employee status changes for Public Services department staff in cooperation with Human Resourceso Creating and coordinating of Public Services staff schedules and Public Services desk scheduleso Reviewing and approving employee time cards, insuring accuracy and completeness, as applicableo Planning and leading regular department meetings and training sessionso Recommending appropriate continuing education opportunities for staff&middot; Facilitate promotion of Library branding through displays and via coordination with Marketing Departmento Maintaining collection by shelving and participating in weeding and inventory projects as neededo Overseeing displays in Main Library public areaso Overseeing seasonal displays of information and resources such as tax forms, seeds, etc.&middot; Miscellaneous other managerial and general requirementso Perform opening/closing taskso Occasionally fill in at another branch or department if the need ariseso Will be required to serve as Notary Public at the Library&rsquo;s expenseo Coordinate with Circulation Quality Control Manager to recommend budget and manage allocated funds throughout the yearo Serve as back up to Circulation Quality Control Managero Follow appropriate cash handling procedureso Maintain regular and reliable attendanceo Demonstrate ability to get along with otherso Abide by established Library policieso Necessary physical aspects include, but are not limited to: standing, sitting, operating office equipment, climbing steps, lifting up to 35 lbs., pushing or pulling loaded carts, and working in a hot room with the ovenso Attend appropriate meetings and workshopso Perform other duties as assigned by supervisorNOTE: This position description states the nature and level of assignments normally given in this position; its list of tasks is not exhaustive.__________________________________________________________________________________________SCHEDULE: &middot; To be determined by the supervisor&middot; Will require working some nights and weekends__________________________________________________________________________________________HOW TO APPLY:To apply for this position, download an application from: https://www.massillonlibrary.org/careersPlease submit the completed application, a cover letter, and resume by mail to:Katie Brooks, Human Resources CoordinatorMassillon Public Library208 Lincoln Way EastMassillon, OH 44646&middot; The documents may also be scanned and submitted as email attachments to: brookska@massillonlibrary.org&middot; Deadline for application: April 24, 2026__________________________________________________________________________________________EQUAL OPPORTUNITY EMPLOYERJob Type: Full-timePay: $23.00 - $30.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Public Services Manager

Boston University

<div><div>The Boston University Libraries seek a User Services Manager to meet the research and curricular needs of Libraries users by providing leadership and management of BU Libraries&rsquo; service points operating outside of regular business hours. Reporting to the Head of Access Services and Library Experience, this position is responsible for daily operations of Libraries service points in the evenings and on weekends, including building access, customer service, circulation services, course reserves, triaged reference work, directional help, and other front-line services. The manager ensures continuity of service across shifts and branch locations and maintains expectations for service levels with their team of evening and weekend user services staff. This position contributes to the development of departmental policies and ensures their consistent implementation across operating hours as well as to projects aimed at the improvement and cohesion of user experience for library patrons, including leading project teams and organizing staff efforts to advance ongoing projects for improving collections and services.</div> 
<div></div>
<div></div>
<div>The User Services Manager will:</div>
<ul><li>Hire, train, schedule, supervise, develop, and evaluate personnel staffing service points in BU Libraries branches with shifts that commence after 3 p.m. Participate in a rotation with other User Services Managers and Head of Access Services and Library Experience as an on-call manager outside of regular work hours. Managers on call will, as necessary, receive notifications for unplanned absences, monitor staffing levels (full time staff and student), redeploy staff to meet shortfalls, answer staff questions, and address any escalated service issues or incidents.</li>
<li>Oversee and model excellent customer service at Libraries service points, aligned with the expectations of Libraries leadership and the Libraries Service Philosophy. Provide day-to-day leadership, prioritizing and delegating responsibilities and tasks. Identify and address emergent issues of staffing or service provision. Coordinate with the Boston University Police Department to support and ensure patron safety and building security.</li>
<li>Coordinate across the Access Services unit to identify areas for collaboration and support in service delivery. Maintain familiarity with various workflows and projects across the unit and identify opportunities for cross training. Produce training and documentation enabling both full time and student staff to support evolving departmental needs. Play a lead or key role in special projects aimed at improving and standardizing service.</li>
<li>Collaborate with other managers and colleagues responsible for service points across the library system, ensuring consistency of service quality and user experience. Facilitate resource sharing, including staffing, across branch service points. Participate on relevant departmental and library-wide committees and working groups as directed to advance emergent and long-term strategic needs of the libraries to advance and improve the experience of library users.</li></ul> 
 
 
Required Skills 
<div>
</div><ul><li>Bachelor&rsquo;s degree.</li>
<li>Minimum three years of relevant professional experience.</li>
<li>Excellent oral, written, and interpersonal communication skills.
</li>
</ul><div></div><div>For consideration, please submit a cover letter, CV, and list of professional references. The position will remain open until filled.</div>
<div></div>
<div>Working at Boston University Libraries</div>
<div>Boston University Libraries is a learning organization that supports BU librarians, archivists, and information and subject specialists seeking and sharing knowledge, practices, and perspectives that advance library collections services, and their own professional development. In a collaborative, supportive, and engaging work environment, BU Libraries expert staff assist multidisciplinary research and exploration, build distinctive collections and archives of enduring research value, and empower users to thrive amid an ever-changing information environment.</div> 
<div></div>
<div></div>
<div>Located in the heart of Boston, the BU Libraries are embedded in numerous vibrant regional and national library and information specialist networks. The BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, and the Coalition for Networked Information (CNI), and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities.</div> 
<div></div>
<div></div>
<div>Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with three primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.</div> 


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</div>

USER SERVICES MANAGER, University Libraries

Willamette University

<div><h1 class="jobSectionHeader">ABOUT WILLAMETTE UNIVERSITY:</h1>
Willamette University, founded in 1842, is a nationally-renowned private university enrolling 2800 students across five colleges. Our historic campus, adjacent to the Oregon State Capitol, hosts a distinguished undergraduate liberal arts college in Salem, Oregon. Our downtown Portland campus is home to the Pacific Northwest College of Art (PNCA). We offer a wide range of professional graduate programs, including Oregon&rsquo;s top-ranked MBA program, the Northwest&rsquo;s oldest law school, as well as MA/MFA programs at PNCA and master&rsquo;s degrees in data science and computer science.
Willamette University provides a high-value and comprehensive benefits package to eligible employees. Our Benefits Summary includes options for health, dental, life insurance, retirement, substantial paid time off, tuition and more. If you need assistance applying for a job or have any questions on recruitment at Willamette, please contact our HR Department, hr@willamette.edu or call us at 503-370-6210.
POSITION SUMMARY
The Access Services Manager at the Mark O. Hatfield Library is responsible for the daily management of circulation and related services at Willamette University&rsquo;s main undergraduate library. This position plays a central role in library patrons&rsquo; user experience. The incumbent oversees daily operations at the circulation desk, supervises student employees, and fosters a welcoming, responsive environment for students, faculty, staff, and the broader community. This role requires responsiveness in a high-demand environment and often serves as the primary&mdash;and sometimes sole&mdash;point of contact for library users, representing both the library and the University.
The position involves handling unexpected and complex situations requiring sound judgment and independent decision-making. In all areas of responsibility, the incumbent safeguards the confidentiality of departmental and administrative information, including personnel actions, performance evaluations, and records, exercising discretion in all communications. 
DUTIES
Primary<ul><li>
Oversee the daily operations of circulation services, including training, mentoring, and supervision of student employees</li><li>
Hire, train, schedule, and evaluate approximately 20 student workers</li><li>
Monitor course reserves, stacks maintenance, and the Library of Things collection</li><li>
Manage check-in and shelving of print periodicals</li><li>
Maintain appropriate levels of supplies and patron-use materials</li><li>
Lead the creation and maintenance of library displays</li><li>
Serve as first responder for safety and security issues; coordinate with Campus Safety and communicate concerns to staff</li><li>
Communicate with library users regarding materials, accounts, and services</li><li>
Maintain and update library signage and ensure accuracy of access-related information on the library website</li><li>
Perform copy cataloging and title withdrawals in the library system (Alma)</li><li>
Provide backup support to the Technical Services Manager for resource sharing activities</li><li>
Assist users in locating materials and understanding library resources and services</li><li>
Foster an inclusive student work environment that values diversity, equity, and cross-cultural engagement</li></ul>
Secondary<ul><li>
Participate in regular library staff meetings</li><li>
Engage with local and regional library consortia</li><li>
Serve on library and University committees</li><li>
Provide building supervision as needed, including occasional evenings or weekends</li><li>
Perform other duties as assigned</li></ul>
QUALIFICATIONS
Minimum<div><ul><li>
Bachelor&rsquo;s degree (B.S. or equivalent)</li><li>
Excellent interpersonal and communication skills</li><li>
Ability to work the assigned schedule (11:00 AM&ndash;7:00 PM weekdays)</li><li>
Strong organizational and problem-solving skills</li><li>
Ability to exercise discretion and maintain confidentiality</li><li>
Ability to make independent decisions</li><li>
Proficiency with complex computer systems</li><li>
Ability to lift up to 20 pounds and perform shelving/stack maintenance</li></ul></div>
Preferred<ul><li>
Experience in a library and/or higher education environment</li><li>
Experience training and supervising others</li><li>
Understanding of and commitment to intellectual freedom</li></ul>
Typical Work Schedule: Monday to Thursday, 11 am to 7 pm, Friday 10 am to 6 pm with occasional weekends
Physical Demands &amp; Working Conditions: Ability to lift up to 20 pounds and perform shelving/stack maintenance.
Salary: $52,000 annually
You will need to upload the following two documents as part of your application materials in the &quot;My Experience&quot; section labeled Resume:<ul><li>
Cover letter addressing qualifications</li><li>
Current resume</li></ul>
Applications will be reviewed on a rolling basis until the position is filled.
Incomplete applications will not be considered.
BACKGROUND CHECK REQUIREMENT: 
All University positions require that candidates submit to a criminal conviction record check prior to hire. Conviction does not automatically preclude candidates from being hired. Nature of conviction will be considered relative to the duties of the position. 
REASONABLE ACCOMMODATIONS STATEMENT: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
INSTRUCTIONS FOR APPLICANTS:
Please read the following carefully before beginning the online application process. To be considered for employment at Willamette University, please complete our online employment application. Your application and all required attachments - listed at the bottom of the page - must be submitted for each individual job post that you are interested in applying. Once you submit your application you will not be able to edit your application.</div>

Access Services Manager

Cleveland Public Library

<div>Description 
 
 
PUBLIC SERVICES MANAGER II &ndash; COLLINWOOD CAMPUS
HOURS: 37.5 hours per week
Pay Grade: 6 ($67,100.00)
LOCATION: Collinwood Campus
EXTERNAL POSTING OPEN UNTIL FILLED 
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge. 
The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff. 
JOB SUMMARY: This position is responsible for the day-to-day operation of a library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library&rsquo;s mission and exemplify its core values. 
JOB REQUIREMENTS:
Education: Bachelors Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master&rsquo;s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university. 
WORK EXPERIENCE:
<ul><li>Four years&rsquo; supervisory experience, preferably in a union environment. Two years&rsquo; experience can be substituted for equivalent leadership experience in a community-based organization, professional association, or in a CPL lead worker capacity or equivalent.</li><li>
Two years&rsquo; experience working for an organization that provides community-based services, preferably in an urban setting.</li></ul> 
TECHNICAL EXPERTISE:
<ul><li>Knowledge of library theory, standards, and best practices. General principles and objectives of information technology systems and programs.
</li><li>Accomplish goals and tasks through others by delegation, follow-up and oversight.
</li><li>Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.
</li><li>Experience working with all levels within an organization is required.</li><li>
Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
</li><li>Working with community leaders, public officials, and other community stakeholders is preferred.</li><li>
Experience managing budgets, resources and people is required.
</li><li>Experience in public library, public-sector, and a union environment is preferred.</li>
Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred. 
<li>
</li></ul>LICENSES/CERTIFICATIONS REQUIRED:
Driver License: Required
Other License: N/A 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:<ul><li>
Plan and manage the day-to-day operations of a Library branch.</li><li>
Coordinate, schedule, supervise, and assign work assignments to staff. Provide direct supervision of staff including orientation, training, discipline, and performance evaluations. Comply with collective bargaining agreement(s). Ensure staff provide exceptional customer service to Library patrons and visitors.
</li><li>Plan and implement programming.</li><li>
Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc. Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.
</li><li>Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.</li><li>
Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.</li><li>
Assure effective and respectful relations with all Library personnel, patrons, and community representatives.</li><li>
Assist in the development, implementation, and evaluation of branch services and programs.</li><li>
Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.
</li></ul>Perform other duties as assigned. 
To Apply; please attach a current/updated resume and CV
EXTERNAL POSTING OPEN UNTIL FILLED</div>

PUBLIC SERVICES MANAGER II - COLLINWOOD CAMPUS

Eldorado Memorial Library

Eldorado Memorial Public LibraryJob Description &ndash; Library DirectorSalary Schedule: $47,000 - $60,000 per year; 35 - 40 hours per weekSummary: Oversee operations of Eldorado Memorial Public Library.Essential Duties:<ul><li>Hire, direct, and supervise staff</li><li>Plan and direct regular staff meetings</li><li>Arrange for staff training</li><li>Facilitate staff communication</li><li>Oversee daily library procedures</li><li>Manage library infrastructure</li><li>Manage library collection and circulation</li><li>Manage library services</li><li>Manage library website</li><li>Advise board on policies for building and library services</li><li>Establish and evaluate library procedures</li><li>Attend all board meetings and report to the board monthly about the state of the library&rsquo;s finances, statistics, and planning</li><li>Prepare and submit necessary reports to the EML board, Illinois State Library, and other entities</li><li>Act as the library district&rsquo;s Freedom of Information Act officer</li><li>Manage record retention to comply with Illinois Local Records Act</li><li>Create the library&rsquo;s budget with the board&rsquo;s Finance Committee and adhere to the budget</li><li>Approve bills and prepare them for the bookkeeper</li><li>Record daily financial records for monthly report to the board</li><li>Deposit monies in appropriate amounts</li><li>Handle library correspondence</li><li>Handle complaints, problems, etc.</li><li>Comply with regulations and provisions of the Illinois Library Act</li><li>Seek, apply for, and administer grants</li><li>Ensure timely posting of library information</li><li>Represent the library at community events</li><li>Attend library meetings, conferences, and continuing education as approved by the board</li><li>Other duties as assigned</li></ul>EML&rsquo;s Library Director must also be proficient at all duties performed by the EML Lead Library Clerk.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily by the end of the first 90 days of service. Individuals are expected to be proficient at assigned tasks. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions.Education and/or Experience: The EML Board of Trustees appoints a qualified librarian as library administrator and delegates active management of the library to the library administrator. According to Serving Our Public, a qualified librarian is a person holding an MLS degree from an ALA-accredited program. Knowledge and/or prior experience in the following areas is preferred for this position: customer service, organization, working on a team, and working with computer hardware and software.Communication and Interpersonal Skill Requirements: The Library Director must be able to work with minimal supervision, be coachable, have good judgment, perform well under pressure, promote the library in a positive manner through interactions with patrons and visitors, readily adapt to change, and work with teammates, details, and patrons simultaneously. They will use email and other technology to connect and communicate with staff and patrons.Schedule: This job is a salary position and requires daytime, evening, and occasional weekend hours. Work schedules will be made to benefit the library&rsquo;s best interest.All staff members at Eldorado Memorial Public Library are expected to be on time, neatly groomed, respectful to staff members, courteous to patrons, and generally helpful.This is not intended and shall not be considered all inclusive or construed as an employment contract.Job Type: Full-timePay: $47,000.00 - $60,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Why do you want to work in a public library?</li></ul>Ability to Relocate:<ul><li>Eldorado, IL 62930: Relocate before starting work (Required)</li></ul>Work Location: In person

Library Director

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