library staff

OGDEN CITY SCHOOL DISTRICT

<div>Title: Staff Assistant I
Classification Title: Library Staff Assistant
Calendar: A1, School Days
ESP Salary Schedule: Range 20 Step 1 
Hours: 3.9/Day 19.5/Week
Location: Mound Fort Jr High 
This position is for the 2026-2027 school year - August 2026 
General Purpose 
Under the direction of the building principal and district library specialists, this position is responsible for overseeing the school library including: creating and maintaining a welcoming reading environment, overseeing classes during library time, delivering provided library instruction to classes, offering read-alouds, maintaining the collection, and managing circulation. 
Main Tasks and Responsibilities<ul><li>
Be familiar with and follow district library policies and procedures.</li><li>
Help support district library goals and initiatives.</li><li>
Assist students at the circulation desk, checking books and material in and out.</li><li>
Help students find books based upon their interests.</li><li>
Re-shelve books and other Media Center materials.</li><li>
Help coordinate usage of the Media Center by classes.</li><li>
Work with district library specialists to purchase books and maintain a record of budgeted monies for library materials.</li><li>
Inventory Media Center materials and weed out as needed.</li><li>
Keep the Media Center clean and well organized.</li><li>
Create displays throughout the Media Center and in the halls to engage students and promote reading.</li><li>
Communicate with students and parents about overdue books through email or print notices.</li><li>
Maintain Media Center materials; clean and repair books.</li><li>
Encourage student reading by devising programs that promote reading engagement.</li><li>
Give students direction in using the Dewey Decimal system, alphabetical and numerical systems, and other forms of reference material, as well as Utah&rsquo;s Online Library.</li><li>
Provide instruction for students and teachers on how to access and find books using SORA and Destiny.</li><li>
Select and read stories following the story reading template provided to students.</li><li>
Process new materials for inclusion in the Media Center.</li><li>
Be aware of copyright policy.</li><li>
Ensure equipment is operational.</li><li>
Oversee activities in the Media Center.</li><li>
Attend in-service meetings with district library specialists.</li><li>
Read and evaluate books and materials for possible use in the Media Center.</li><li>
May supervise student and/or adult volunteers in shelving books.</li><li>
Other duties as assigned</li></ul>
Education and Experience 
<ul><li>
48 college credit hours or a passing score on the ParaPro test</li><li>
Six (6) months of related experience</li><li>
Knowledge and skill in understanding and using alphabetical and numerical systems, in organizing and maintaining catalog systems, and in handling finances</li></ul> 
Working Conditions and Physical Requirements 
<ul><li>
The job occasionally requires light physical exertion including walking, standing, motor vehicle operation and other forms of light physical activity.</li><li>
The job occasionally requires a moderate level of physical exertion such as handling medium weight materials (11-50 pounds), extensive standing, walking, crawling, bending, stooping or climbing, or assisting special education students with their physical needs.</li><li>
Work is carried out in an agreeable environment as generally represented by normal office conditions and little or no unpleasant elements.</li><li>
Work is occasionally carried out in mildly disagreeable conditions. Work involves exposure to unpleasant elements such as noise, ventilation, crowded nature of work, exposure to outside weather conditions, pressures related to sensitive situations, sitting;/standing in one position for an extended period of time, etc., that yield a perceptible level of discomfort.</li><li>
Typically involves contact with students, parents, teachers, principal, assistant principal and/or other staff members.</li></ul></div>

Library Staff Assistant [ESP3521]

Livingston Parish Library

<div>Location: Albany/Springfield Branch
Status: Part Time (20 hours weekly) Temporary Assignment/Contract Work
Schedule: Tuesday 9:00 am - 3:00 pm; Thursday: 2:00 pm - 8:00 pm; alternating Friday/Saturday: 9:00 am - 5:00 pm 
General Information:
Library support staff perform a variety of duties that help the library serve its communities and help the patrons who visit library locations. The level of duty and responsibility assigned to an employee is related to their relative educational background and experience.
Support staff may be required to perform any of the following duties:<ul><li>
Serving patrons with a strong customer support attitude at the library service desk, both in person and over the phone</li><li>
Processing library materials for distribution</li><li>
Assist co-workers and supervisors with special projects or programs, as assigned</li><li>
Assists patrons in using library services</li><li>
Maintains materials of the branch library</li><li>
Assists with library programming</li><li>
Performs other duties as assigned by the branch manager.</li></ul>
A potential employee of the Livingston Parish Library should possess the following:<ul><li>
Strong customer service skills</li><li>
Strong telephone skills</li><li>
Positive attitude toward work</li><li>
Basic math skills</li><li>
Basic computer knowledge</li></ul>
Job requirements for this position include:<ul><li>
Education: A minimum of a high school diploma, or equivalent, is required</li><li>
Ability to work night and weekend hours on a rotating schedule</li><li>
Ability to bend, stoop, carry at least 25 pounds, and push a loaded book truck</li><li>
Must be able to stand for extensive periods of time during the workday</li></ul>
The library support staff position is broken into three (3) classifications. The general job descriptions for each, including duties and responsibilities, are linked below.<ul><li>
Library Assistant I</li><li>
Library Associate I</li><li>
Library Associate II</li></ul>
Livingston Parish Library is an equal opportunity employer. Applicants understand that a criminal background check is a condition of employment, contractual arrangement, or volunteer work with the Livingston Parish Library.</div>

Library Support Staff - Part Time (Temporary)

Trails Regional Library

Along with your Resume please submit an online application to our employment email. You will find the application on our website, click on &quot;About&quot; then &quot;Employment Opportunities&quot;.Trails Regional LibraryLibrary Clerk II &ndash; 19 HourJob DescriptionSUMMARYLibrary staff members are essential contact staff for the library with our patrons and are expected to maintain an environment of professionalism and customer service. An appreciation of libraries is a must. Under the direction of the Public Services Manager, Library staff members provide services to patrons of all ages as well as organize, coordinate and carry out Storytime, and other library-orientated programs at the branch level.HOURS OF WORK (19-hour position)Up to 19 hours per week. Hours are subject to change according to the needs of the library system. Evening hours and Saturdays will be included in the schedule. This position may be asked to attend programs at other branches in the system so some travel may be required. All appointments to positions at Trails Regional Library shall be for a probationary period of six months.REQUIREMENTSEducation and Experience Minimum of high school diploma or equivalent. Some college is helpful, but this job could be performed by an intelligent, well-organized individual. Experience with event planning, i.e. story times, book clubs, events, etc. is required. Computer experience including word processing, email and the use of the Internet are job requirements. General knowledge on a variety of topics is necessary to help library patrons find the information and resources they need.Essential Duties1. Greet patrons of varying cultures, ages, and abilities in a consistently friendly manner; provide assistance in selecting, locating or using library materials and equipment.2. Develop, with the approval of the Branch Manager, and carry out in public, story times or other library events.3. Work with the Branch Manager and other branch staff to plan and provide events/displays at the branch level related to programming, including the Summer Reading Program.4. Perform the basic routines of the library-i.e. checking in and checking out library materials, assisting patrons with the computers, requesting materials for patrons, registering borrowers, checking overdue notices, collect fees for library cards, lost or damaged materials, and shelving materials on any of the shelves.5. Work at varying paces to respond to the needs of patrons.6. Work well with other staff members to provide exemplary service to all patrons.7. Assist patrons by retrieving materials from top shelves or bottom shelves if patrons cannot get it themselves.8. Assist patrons with basic use of Internet resources and more detailed assistance with on-line resources provided by the library including interlibrary loan and online databases.9. Perform some light janitorial/building maintenance; for instance, sweeping, cleaning the bathroom when needed, snow removal and treatment of sidewalks, or shutting off utilities.10. Perform general office activities including photocopying, filing, mailing, corresponding by telephone or in writing in English, etc.11. Maintain a working knowledge of the policies and procedures of the library system.12. Handle patron concerns or inappropriate behaviors with tact and diplomacy, making reports and referrals as necessary to the supervisor. Staff may encounter behavior by patrons such as viewing inappropriate images or language on the public access computers.13. Troubleshoot computer equipment according to the procedures set by the library system.14. Attend work regularly as scheduled and perform tasks as assigned.15. Work alone in the branch when the need arises.16. All other duties as assigned.Skills or Knowledge Required1. Enthusiasm for working with the public and a wide variety of people.2. Ability to perform in public by doing story times, book clubs, library events, etc.3. Good language, spelling, writing and organizational skills.4. Plan and provide programming (events) and displays at the branch level in conjunction with other branch staff to meet programming objectives.5. High degree of accuracy and reasonable speed in shelving.6. Develop an advanced familiarity with the library&rsquo;s collection of fiction and non-fiction.7. Maintain an understanding and appreciation of current fiction and non-fiction titles.8. Knowledge of Windows Operating System, spreadsheets, word-processing software are required, the library provides MS Office products on all staff and public computers.9. Knowledge of Internet browsers and email programs are required.10. Prior knowledge of Canva helpful.11. Work without direct supervision.Physical RequirementsReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential physical requirements of this position.1. Lift and set up tables and chairs.2. Operate computers, printers and copy machines.3. Place items on shelves at ground level and up to 7 feet above ground level.4. Tolerate dust and mold encountered by working with books and other library materials or in library buildings.5. Communicate with patrons and staff in person and on the telephone in English.6. Spend up to 4 hours without sitting.7. Travel to meetings and mandatory training sessions.8. Keep building and grounds free of snow, ice or debris when necessary.9. Vision, which permits the employee to produce and review a wide variety of library materials, written reports and related materials in both electronic and printed form.COMPENSATION AND BENEFITS1. Salary Track: C2. Benefits: This position will receive the following paid benefits as detailed in the library's Personnel Policies: 16 hours of sick leave annually and Employee Assistance Program access.Job Type: Part-timePay: From $16.70 per hourWork Location: In person

Library Clerk II - Part-time

CABARRUS COUNTY

<div><div><div><h2 class="jobSectionHeader">Description</h2></div> 
<div> 
Applicants are encouraged to apply early. The application review process will take place immediately and continue until the position is filled. This recruitment may close any time after the first review or when a sufficient number of qualified applications have been received.
Hiring range for this position is $49,816.00 - $59,550.40. Initial placement for new employees is customarily at entry level through 35% percentile. Pay grade for this position is 18.
This full-time position is located at the Kannapolis Branch. The work schedule is as follows: Monday, Tuesday, and Thursday from 8:00 a.m. to 5:00 p.m.; Wednesday from 11:00 a.m. to 8:00 p.m.; and Friday from 9:00 a.m. to 6:00 p.m. This position also requires working every third Saturday.
This position serves as the Librarian responsible for supervising four full-time Public Services staff members. The role primarily provides service at the front desk, oversees and develops programming for teen and adult patrons, and assists with addressing operational issues in the absence of the Branch Manager. 
 
General Definition of Work: 
Performs intermediate professional work for teen and adult services in the Public Services division of the Kannapolis library, which includes programming, outreach, collection development, and readers' advisory. Promotes and exemplifies excellent customer service standards. Serves on the library supervisory team and works collaboratively with other supervisors and managers. Responsible for training, supervision, and evaluation of full time Public Service staff. Additional duties as assigned. Work is performed under the regular supervision of the Branch Manager or Library Director. Supervision may be exercised over a small group of subordinate personnel.</div>
<div><h2 class="jobSectionHeader">Examples of Duties</h2></div>
<div>Essential Functions/Typical Tasks: 
Overseeing supervising, and participating in a specific phase or phases of library operations which may include reference, circulation, children's services, or technical services; monitors operations and continuously improves quality, performance and effectiveness of the specific library department; assisting patrons with library services; overseeing the preparation and maintenance of library records and files. 
(These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)<ul><li>
Responsible for supervising, training, and evaluating staff and has substantial influence in hiring and other employment decisions.</li><li>
Interpret policies, procedures, and standards to department staff.</li><li>
Prepares and presents programs for children and their families, teens, and/or adults; publicizes those programs.</li><li>
Assists patrons with the location, selection, checking in and out of library materials.</li><li>
Provides general library services at circulation desk; registers patrons; checks in and out books and other materials; empties book drop.</li><li>
Creates and maintains bibliographies for reader's advisory. Creates displays.</li><li>
Provides reference and reader's advisory services.</li><li>
Assists library patrons with the use of library computers and related technology and equipment.</li><li>
Resolves unusual or difficult questions.</li><li>
Instructs patrons in the use of library equipment.</li><li>
Tracks and reports relevant statistics.</li><li>
Oversees the material deselecting process for specific collections.</li><li>
Handles financial transactions according to County policy.</li><li>
Reshelves books and materials; shelf reads and straightens shelves.</li><li>
Assigns or conducts library tours as needed.</li><li>
Reviews books and materials; make recommendations for new purchases; makes recommendations on purchase of equipment and/or supplies.</li><li>
Troubleshoots minor computer and related peripheral issues.</li><li>
Coordinates the activities of volunteers.</li><li>
Orders supplies.</li><li>
Opens and closes library as assigned.</li><li>
Performs related tasks as required.</li></ul>
 
Knowledge, Skills and Abilities: 
Considerable knowledge of the principles, methods and practices of modern library science; of reference source material; and of equipment and materials utilized in library operations and as a service to patrons. General knowledge of educational programs for citizens participation in the use of library facilities; of arranging displays of an educational or cultural nature; and of publishing vendors from which to acquire materials, supplies, equipment and services. Working knowledge of office equipment and computers and applicable software applications. Ability to apply modern principles and practices of library science; to use reference materials; to demonstrate the use of library equipment; to solve problems within scope of responsibility; to establish and maintain effective working relationships with community leaders, professional groups, associates and the general public; and to speak and write effectively. 
 
Management Preference:<ul><li>
3 years of public library experience.</li><li>
1 year of experience as a supervisor.</li><li>
1 year of scheduling experience.</li><li>
Enjoys working with people and excels at providing customer service.</li><li>
Has excellent communication skills and is skilled at presenting to diverse groups.</li><li>
Familiar with reader's advisory practices and a variety of authors and literary topics.</li><li>
Comfortable integrating technology and digital methods of service. Night and weekend availability required.</li></ul></div>
<div><h2 class="jobSectionHeader">Minimum Education / Experience requirements</h2></div>
<div>Education and Experience: 
Graduation from an ALA accredited library school with MLIS and some experience in professional library work. 
 
At the discretion of Management, non-accredited ALA universities/programs may be considered as long as North Carolina Public Library Certification can be obtained. It is the responsibility of the applicant to research the eligibility requirements for the North Carolina Public Library Certification. 
 
Some county job postings indicate that you can qualify with an &quot;equivalent combination of education and experience.&quot; If this language is included in the job description, it means you may qualify through either education, your years of directly related experience, or a combination of both. 
 
If you have indicated that you have earned a certificate, diploma, or degree from a technical school, college, or university, please note that Cabarrus County will verify your educational credentials. Official transcripts must clearly show the specific credential awarded to ensure accurate validation. 
 
Special Requirements: 
Eligible for North Carolina Public Library Certification. May require possession of an appropriate driver's license valid in the state of North Carolina. 
 
Physical Requirements: 
This is medium work requiring the exertion of 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects; work requires climbing, stooping, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions.</div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div> 
<div> 
Supplemental and Contact Information:
Cabarrus County selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence. 
 
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application. Applicants who obtained their education outside of the United States and its territories are expected to assume responsibility for having their academic degrees validated as equivalent to a degree conferred by a regionally accredited college or university in the United States. 
 
Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. &quot;See Resume&quot; or &quot;See Attachment&quot; will NOT be accepted. 
 
If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. 
 
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 &ndash; 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are &quot;Under Review&quot; and will be screened by Human Resources for the most qualified applicants. 
 
For technical issues with your applications, please call the NEOGOV Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 704-920-2200.</div></div></div>

LIBRARIAN - PUBLIC SERVICES (KANNAPOLIS)

Umass Lowell

<div></div><div>Job no: 529643 
Position type: Staff Full Time 
Benefit Status: Benefited-Union 
Campus: UMass Lowell 
Department: Library 
Salary: Commensurate with experience and grade/range 
Applications Open: Mar 10 2026
 
Applications Close:
<div>General Summary of Position:

The University Library at UMass Lowell strives to provide excellent library service in a dynamic, responsive, and inclusive environment. A vital part of the Library&rsquo;s Access Services team, the Evening Supervisor supports daily operations by participating in building management (including opening &amp; closing procedures), student employee supervision, Interlibrary Loan, circulation desk functions, customer services, stacks maintenance, and other projects as assigned.
This position works with a high degree of independence during weekend and evening shifts, providing customer service and support for a wide range of library services and technology, enforcing library policies, managing the circulation desk, resolving non-routine problems, and serving as the primary resource for student employees during evening and weekend shifts. The Evening Supervisor contributes to a supportive team environment and works on projects that require close collaboration with other Access Services staff.
We seek candidates who have a strong customer service orientation, outstanding communication skills, supervisory experience, and good judgment; who like to work both independently and as part of a team; and who are enthusiastic about learning and skill-building in a fast-paced environment.
We want candidates to know that we are committed to helping our colleagues develop professionally throughout their time at UML; we do not expect all applicants to possess all of the preferred qualifications we list here. We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services to a diverse and engaged community.

Hours for this position are Sunday through Thursday 3 pm &ndash; 11 pm during the fall and spring semesters; summer hours: Monday through Friday, alternating days 9 am &ndash; 5 pm and 11 am &ndash; 7 pm. Flexibility around intersession, summer, and final exam periods may be needed.

Minimum Qualifications (Required):
<ul>
<li>Bachelor&rsquo;s degree, with 6 months of full-time work experience in a library setting OR 1-3 years of work experience in a customer service or public-facing work environment. Part- time experience directly relevant to the posting is calculated at 50%.</li>
<li>Evidence of working effectively with students, faculty, staff, and the community; commitment to providing equitable service to a diverse population</li>
<li>Demonstrated critical thinking and independent decision-making skills</li>
<li>Ability to balance multiple priorities and projects</li>
<li>Ability to communicate effectively orally and in writing; must be detail-oriented and organized</li>
<li>Ability to exercise discretion and ensure a high level of confidentiality.</li>
<li>Ability to establish and maintain effective working relationships.</li>
<li>Demonstrated experience with computer software such as Microsoft Office Suite
</li></ul>Preferred Qualifications:
<ul>
<li>At least 1 year of academic library experience
</li><li>Some supervisory experience
</li><li>Experience using library specific systems, such as OCLC WorldShare or ILLiad</li>
</ul>
Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is a full-time, benefited SEIU 888 Professional Union position, Grade P15. Salary anticipated based on range: minimum: $54,217 25th quartile: $61,672 and midpoint: $69,126. 
 
Initial review of applications will begin March 23, 2026 and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.
Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.</div></div>

Evening Supervisor/Library Access Associate - Lydon Library

City of Suffolk

JOB
 Under limited supervision, serves as the supervisor of Learning & Staff Development for the library. Responsible for researching, planning, implementing, coordinating, and evaluating learning and staff development for all staff and ensures that all services are in alignment with the library and city’s strategic goals. Responsible for developing and implementing all public and staff training and supervising, training, and evaluating staff in their ongoing skill development in partnership with other managers and supervisors, establishing proficiency standards for staff, researching and formulating long range goals, developing guidelines and procedures, and offering occasional public training and informational program development. Facilitates new library staff orientation and onboarding. Serves as the library’s Volunteer Coordinator. Reports to the Director of Libraries. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
 
EXAMPLE OF DUTIES
 Manages, implements, and supervises the operations for Learning and Staff Development for the Suffolk Public Library.Hires, trains, supervises, and evaluates subordinate staff and provides guidance to volunteers in the work to be performed and ensures compliance with library policies and procedures.Manages the library’s learning management system and intranet. Performs administrative duties such as preparing and analyzing statistical reports, performing outreach to staff, monitoring discretionary spending of a budget, and delivering trainings and classes.Prepares statistical and financial reports for levels of service, attendance, transactions, etc. Prepares and produces financial/budgetary reports monthly.Designs, develops, and delivers employee training and development programs through a variety of formats including e-learning, instructor-led classes, and other performance aids; coordinates and oversees the design, development and delivery of such programs/services by library staff.Conduct assessments and analyses to define performance, skill and knowledge gaps and recommend training and development to drive individual and department-wide capability and performance improvement.Design and develop programs and curriculum, partner with internal subject matter experts (SME) and/or external vendors to achieve defined training, learning and development objectives.Develop and implement a comprehensive communication strategy for training and development programs.Establish and maintain individual and organizational performance evaluation methods for training content, delivery, activities, engagement and outcomes. Utilize metrics to validate knowledge transfer and return on investment.Partners with the library management team to recommend and develop employee engagement programs and activities that enhance employment experience.Identify training needs, recommending and implementing solutions, and evaluating and measuring effectiveness.Schedules training sessions, develops registration procedures, ensures that the facility is set up, ensures that employees are notified, and coordinates other practical elements involved with planning professional development activitiesLead the development and continuous improvement of a comprehensive training strategy ensuring strategic alignment of training and development with business goals.Utilize industry standards to design and conduct staff assessments; develop individual and/or group strategies; and analyze data to determine department current and future needs.Develop strategies to meet training needs; and develop short and long-range plans and objectives for training and staff development programs.Plan, develop and conduct training to a diverse group; coordinate with library managers and other City departments to develop and/or provide access to web-based instruction to promote research skills and information literacy; and develop training objectives and monitor employee learning.Identifies regional and national training resources and coordinates the Suffolk Public Library's participation.Assist on organizational development projects.Maintain current knowledge of trends, policies, methods and technologies in the library field.Implement changes when appropriate.Coaches and supports employees with developing their skills and improving job performance.Research, seek and manage professional development grants; and develop and monitor Suffolk Public Library training budget.Facilitates new library staff orientation and onboarding.Researches and implements new methods of training delivery to facilitate different learning styles and changing education needs.Coordinates continuing education opportunities for all staff and actively seeks out development opportunities to bring to library staff.Assesses the success of each training session, studies follow-up evaluations, prepares related reports, and recommends improvements.Serves as a resource staff to identify and access professional literature, training materials, and training opportunities.Partner with SME to plan, conduct and deliver Diversity, Equity, and Inclusion (DEI) learning identifying unconscious bias, gender norms, and terminology.Coordinates and implements DEI learning to include tutorial, in-person and virtual sessions; provide tools for continued DEI discussions that achieve long lasting impact. Assist with the design and delivery of programs and initiatives to attract, retain and promote a diverse and inclusive workforce.Develop, plan, and lead training programs; ensure all aspects meet departmental needs, areas such as leadership development, instructional best practices, and improvement initiatives.Selects or develops appropriate training materials such as handouts, training handbooks, demonstration models, multimedia visual aids, and reference materials.Attends or conducts staff meetings to exchange information; attends in-service training and/or professional classes, seminars, or conferences to further develop professional skills.Recruiting, training, and supervising new volunteers.Collecting volunteer information, availability, and skills, and maintaining an up-to-date database.Performs tasks at the circulation desk of the library including checking library materials in and out, preparing books to be shelved, registering and processing library cards, collecting materials for the book depository, and securing the library at the end of the business day.Directs, advises, provides, assists, and instructs patrons with locating library materials, answering reference and directional questions, and placing reserve requests.Maintains, selects, assigns, and develops a collection based on patron needs and interests.Receives, reviews, and responds to patron complaints.Monitor and evaluate library public services, facilities and staff in the absence of Library Management.May lead, facilitate, and participate in City and department teams to develop strategic plans, resolve problems, and improve current processes.Participates in the Library Supervisor Team to set strategic directions, evaluate policies and procedures, develop new programs, services and initiatives and communicate important information and changes with staff.Performs related work as required.
 
SUPPLEMENTAL INFORMATION
 Knowledge of education, training, and staff development techniques and philosophies. Knowledge of books, magazines, and related materials available to the public.Knowledge of OPAC, the library's filing system and various types of informational materials in the library.Knowledge of bookkeeping and/or accounting/clerical practices and procedures.Ability to use standard office machines and a variety of popular audio visual and computer equipment.Ability to maintain clerical records.Ability to follow established procedures and perform work requiring some detail.Ability to instruct patrons in the use of various office machines, computer programs and library reference materials.Ability to deal tactfully and courteously with library patrons and the general public.Ability to establish and maintain effective working relationships as necessitated by work assignments.Ability to effectively express ideas orally and in writing. Is able to exercise tact and courtesy in frequent contact with City employees, City officials, professionals, and the general public.Ability to establish and maintain effective working relationships as necessitated by work assignments.Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.Ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or directions from supervisors.Ability to read a variety of informational and legal documents, City and state codes, law books, etc. Requires the ability to prepare correspondence, memorandum, opinions, contracts, notices, petitions, etc. Must be able to speak with poise, voice control and confidence, and to articulate information to others.Ability to plan work and develop procedures; to learn and/or evaluate complex information in order to make judgments and decisions.Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including legal and municipal terminology.Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages.Ability to inspect items for proper length, width and shape.Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with (persons acting under stress) (emergency situations).

Library Learning and Staff Development Supervisor

University of Wisconsin–Madison

<div>Current employees: if you are currently employed at any of the universities of wisconsin, log in to workday to apply through the internal application process.
Job category:
University Staff
Employment type:
Regular
Job profile:
Library Assistant III
Job summary:<div>

The Access Services team at the University of Wisconsin - Madison Libraries connects patrons to the Libraries&rsquo; world-class collections, services, and spaces. Access Services manages circulation and service desks at College, Memorial, Steenbock, and Kohler Art Libraries. As the first point of contact for students, staff, researchers, faculty, and community members, Access Services staff have a dual mission of creating welcoming spaces and moving library materials efficiently.

</div><div>Reporting to the Access Services Neighborhood Coordinator, the Library Access Services Specialist will regularly work as the library&rsquo;s Manager on Duty. Managers on Duty oversee the general functioning of library services, coordinate circulation, supervise student staff, and exercise judgement in the application of policies and procedures. When not acting as Manager on Duty, the Specialist will contribute to departmental projects and initiatives and participate in student supervision.

</div><div>As an evening and weekend Manager on Duty, the Library Access Services Specialist will contribute to a safe and secure environment for the library's patrons, staff, collections, and contents by responding to security and emergency situations, handling facilities issues, and managing closing duties.

</div><div>Access Services staff work across campus libraries. Individuals in this unit are assigned to a home library where they have a dedicated workspace but regularly work in at least one other location. The home libraries currently being hired for are College Library (1 position) and Steenbock Library (1 position).

</div><div>The successful candidate will perform a variety of duties, including, but not limited to:</div><div><ul><li>
Facilitating and strengthening Access Services student staff members' relationship with the Libraries through management, hiring, training, and mentorship.</li></ul></div><div><ul><li>
Contributing to continuous improvement within the Access Services department including through policy development, aligning departmental strategy with library strategic directions, service assessment, and community building.</li></ul></div><div><ul><li>
Assisting patrons by providing support navigating UW-Madison resources and identifying areas for service improvement.</li></ul></div><div><ul><li>
Managing regular circulation services and collection maintenance tasks related to providing access to library patrons and community.</li></ul></div><div>
<ul><li>
Moving throughout library spaces frequently to assist patrons and address concerns.</li></ul>

This position is eligible for partial remote work. A remote work agreement may allow for a maximum of 20% remote per week.

This position is full-time, 100%.

Ongoing/Renewable

Schedules will vary to cover evening library hours. Some weekend evenings are required as part of a regular or rotational schedule. Evening staff will be part of an evening team that partners across our evening and late-night library locations. Typical academic year hours for this position are 3-11:30pm. Shifts may be adjusted earlier or later to accommodate changes to library hours.
</div>
Key job responsibilities:<ul><li>
May assist and educate both face-to-face and remote customers in the use of technologies and tools to create, seek, use, and manage information (5%)</li></ul><ul><li>
Interprets policies and procedures to answer non-routine questions and resolve complex issues (5%)</li></ul><ul><li>
Contributes to a safe and secure environment for the library's patrons, staff, collections and content (20%)</li></ul><ul><li>
Provides complex library services support in absence of a supervisory authority. Acts as a resource to other library staff (15%)</li></ul><ul><li>
Utilizes designated library systems, tools, standards, and practices to locate, retrieve, and organize; or describe, edit, preserve, and reformat a variety of library information resources (5%)</li></ul><ul><li>
Hires, trains, and guides student employees and monitors student workflows (15%)</li></ul><ul><li>
May create invoices, process complex orders, and resolve any purchasing discrepancies (0%)</li></ul><ul><li>
Provides complex support to the day-to-day operations of library services to provide guidance in the use of library information resources, operations, and policies; or to acquire, prepare, and preserve library information resources for use (10%)</li></ul><ul><li>
Conducts reference searches to locate relevant materials and answer questions as needed (5%)</li></ul><ul><li>
Contributes to the development of policies and procedures (10%)</li></ul><ul><li>
Utilizes library software and systems to retrieve, enter, and report on data using a wide variety of applications (5%)</li></ul><ul><li>
Participates in committee work within the library and the university (5%)</li></ul>
Department:
Libraries, Access Services
Compensation:
Starting hourly pay will be based on experience and qualifications. Well-qualified applicants can anticipate earning $19 per hour, with final salary based on experience and qualifications.<div>
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf</div><div> 
Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/).</div>
Required qualifications:<div><ul><li>
Excellent communication skills with the ability to collaborate effectively with colleagues, faculty, students, and other stakeholders</li></ul></div><div><ul><li>
Demonstrated strong problem-solving skills</li></ul></div><div><ul><li>
Demonstrated ability to independently prioritize workload, manage multiple projects and deadlines effectively, and follow-through on tasks</li></ul></div><div><ul><li>
Physical demands: Ability to lift 30 lbs with or without assistance, lift materials overhead, and stand or move for over 2 hours a day</li></ul></div>
Preferred qualifications:<div><ul><li>
Experience working in a library setting</li></ul></div><div><ul><li>
Experience leading teams or projects</li></ul></div><div><ul><li>
Ability to work independently and as a part of a team across multiple locations and modalities
</li></ul></div>Education:
High School Diploma or equivalent required
How to apply:<div>
Click the &quot;Apply&quot; button to start the application process. You will be prompted to upload the following documents:</div><div><ul><li>
Resume</li></ul></div><div><ul><li>
Cover Letter</li></ul></div><div>

Applicants should attach a cover letter and resume detailing their training and experience relating to the required and preferred qualifications referenced above. The application reviewers will be relying on written application materials to determine which qualified applicants will advance in the recruitment process.</div><div> 
References will be requested from finalists only and are not required with the initial application. Reference requests will be sent via email from SkillSurvey.</div><div> 
Failure to submit the required documents will result in no longer being considered for the position.</div>
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment.
Contact information:<div>
Caitlin Milnthorpe, caitlin.milnthorpe@wisc.edu, 608-263-4962</div><div>
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.</div>
Institutional statement on diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. 
 
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. 
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. 
 
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). 
 
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.</div>

Library Access Services Specialist

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