life coach

Tuerk House, Inc

<p></p><div><div>REPORTS TO: Admissions or Clinical Director</div><div></div><div><br>
FLSA: Non-Exempt</div><div></div><div><br>
About Us:</div><div></div><div><br>
Tuerk House is a non-profit behavioral health system that serves nearly 300 patients a day, regardless of their ability to pay, through an innovative, integrative model of care that encompasses all aspects of recovery. It opened its doors in 1970 in Baltimore, providing lifelong healing and recovery, transforming lives and giving hope to individuals, families, and communities. Tuerk House has also been awarded Joint Commission Accreditation, the gold standard of health care. Patients and families can have peace of mind knowing that we deliver quality, safe care!</div><div></div><p><br>
Join Tuerk House and make a meaningful impact on the lives of individuals and families seeking recovery and support!</p><div>
JOB SUMMARY/OBJECTIVE:</div><div></div><div><br>
The Peer Recovery Coach (PRC) supports the Admissions or Clinical Director by serving as a role model, mentor, advocate, and motivator for clients in recovery. The PRC assists clients in identifying and accessing appropriate resources for long-term stability. This role involves follow-up with former patients who have successfully left the program, with a particular focus on those who did not complete the recovery process. The PRS will provide ongoing engagement, support, and encouragement, updating the Kipu system with client outcomes.</div><div></div><div><div><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>
Client Support: Identify obstacles to accessing services and work collaboratively with clients and their Individual Recovery Management Team to address these challenges.</li><li>
Discharge Planning: Ensure that all clients have appropriate discharge plans in place that are clearly understood. Provide support as needed for implementation.</li><li>
Community Connections: Facilitate connections to mutual self-help groups when appropriate.</li><li>
Peer Advocacy: Provide peer support that prioritizes clients' voices and needs, helping them to establish their goals and objectives.</li><li>
Needs Assessment: Assist clients in identifying areas where they need professional support and communicate these needs to clinical staff.</li><li>
Transportation: Transport clients to appropriate referral sources or safe environments as necessary.</li><li>
Resource Coaching: Coach clients on the independent use of community resources.</li><li>
Ongoing Engagement: Maintain contact with clients via phone and/or email to offer continued peer support and re-engagement assistance post-program.</li><li>
Recovery Education: Provide educational support for clients at all phases of their recovery journey, from pre-recovery engagement to sustained recovery maintenance.</li><li>
Community Relations: Develop and maintain relationships with community groups and agencies.</li><li>
Documentation: Complete necessary documentation, reports, and data capture in accordance with Stabilization Center processes.</li><li>
Referrals: Refer clients to appropriate community services and document referrals and outcomes.</li><li>
Conduct client room searches to ensure program compliance, check for contraband and cleanliness.
</li><li>Additional Duties: Perform all other duties as assigned.</li></ul><div>
REQUIRED EDUCATION, CERTIFICATIONS AND/OR EXPERIENCE:</div><ul><li>
High school diploma or GED equivalent required.</li></ul></div><div><ul><li>
Completion of Connecticut Community for Recovery (CCAR) training required OR obtained within the first six (6) months of employment.</li><li>
Zero (0) to two (2) years or more experience in field or related field</li><li>
CPR/AED and de-escalation skills certification preferred.</li><li>
A valid driver&rsquo;s license may be required depending on the business unit placement.</li><li>
Previous experience in a peer recovery support role or similar environment preferred</li></ul><p>
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:</p><ul><li>
Proficiency in MS Office (Outlook, Word, Excel) and ability to learn in-house software.</li><li>
Strong organizational skills and attention to detail.</li><li>
Personal belief in recovery and the recovery process.</li><li>
Excellent written and verbal communication skills, with the ability to interact effectively with staff, clients, and the public.</li><li>
High energy, flexibility, and strong interpersonal skills to work effectively within a team.</li><li>
Ability to engage clients flexibly based on their individual needs.</li><li>
Respect for and maintenance of professional boundaries with all individuals.</li><li>
Ability to follow written and verbal instructions accurately.</li><li>
Proficiency in reading, understanding, and speaking English.</li></ul><div>
Background: This position requires successful background and drug test completion</div><div></div><div><br>
Physical Requirements:</div></div><div><ul><li>
Prolonged periods of sitting at a desk and working on a computer.</li><li>
Must be able to lift up to 25 pounds at times.</li><li>
This role requires the individual to possess full physical mobility, including the ability to bend, lift, twist, reach, and perform other physical activities necessary for the safe and effective execution of job duties.</li></ul><div></div><p><br>
SALARY AND BENEFITS:</p><p><i>
The compensation for this position will vary depending on factors such as your location, skills, job-related knowledge, and experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Tuerk House provides comprehensive benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, short term disability, life insurance, pet insurance, parental leave, and an employee assistance program. Eligibility requirements apply.</i></p><p>
Company Benefits:</p><ul><li>
Generous PTO: Enjoy a competitive paid time off policy to promote work-life balance.</li><li>
Health Benefits: Comprehensive health, dental, and vision insurance to support your overall well-being.</li><li>
Employee Assistance Program (EAP): Assistance for a variety of personal and professional matters.</li><li>
HRSA Eligibility: Eligible for Health Resources and Services Administration (HRSA) benefits, providing additional support and resources.</li><li>
401K Match</li></ul><div></div><p><br>
Equal Employment Opportunity (EEO)</p><p>
Tuerk House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p>
APPLICATION PROCESS:</p><p>
If you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please contact this employer to ask for accommodation or an alternative application process. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the application and employment process.</p><div><i>
This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job description.</i></div></div></div><p></p>

Peer Recovery Coach

Rowan University

<div>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 The schedule will fall between operational hours of 8:00am - 8:00pm, Monday through Friday based on departmental needs with expectations of at least one evening shift per a week.
 <br/>
 <br/>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 This position is based at Rowan Online&rsquo;s dynamic and interactive team hub, located in downtown Glassboro, NJ. Rowan Online Success Coaches thrive in our contemporary collaborative workspace, intentionally designed to facilitate meaningful connections and innovative thinking. In addition to the synergistic work environment, this role is eligible to participate in Rowan's Flexible Work Arrangement (hybrid work) policy. To ensure exceptional support for our online learners, in-office and remote days follow a consistent pattern, with regular adjustments for strategic meetings and special events. This student-centered role occasionally requires evening and weekend hours, along with occasional local travel to provide diverse engagement opportunities with Rowan Online&rsquo;s learning community.
 <br/>
 <br/>
 <strong>
  What is the opportunity?
  <br/>
  <br/>
 </strong>
 Rowan Online is committed to expanding access, empowering students, and elevating the impact of high-quality digital education. We believe in fostering independence, curiosity, empathy, and leadership through flexible online pathways, meaningful engagement, and exceptional learning experiences. If you believe in the power of transformative online education, champion innovation, value inclusion, and are dedicated to helping students thrive, there is a place for you here. The Rowan Online Success Coach (PSS3) plays a vital role in ensuring students feel supported from enrollment confirmation through graduation. This position centers on proactive outreach, personalized academic planning, and data-informed engagement to promote retention, persistence, and timely degree completion. Success Coaches serve as trusted partners, guiding students through registration, transfer credit questions, and resource navigation while building meaningful, student-first relationships.
 <br/>
 <br/>
 <strong>
  What is in it for you?
  <br/>
  <br/>
 </strong>
 You will have the opportunity to make a measurable impact on student success and persistence in a growing online division of Rowan University. This role offers meaningful student interaction, cross-functional collaboration, and the ability to shape the online student experience through data-informed coaching. Eligible employees receive comprehensive NJ State health, dental, and retirement benefits; generous accrued time off and paid holidays; and tuition reimbursement for employees, spouses, and dependents to attend Rowan University, Glassboro (undergraduate degrees only for spouses and dependents).
 <br/>
 <br/>
 <strong>
  What will you be doing?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will proactively engage and manage a caseload of online students across degree and certificate programs, providing personalized academic guidance and holistic support.
  </li>
  <li>
   You will develop individualized degree plans, assist with registration, provide preliminary transfer credit estimates, and guide students from admission through first-term enrollment and beyond.
  </li>
  <li>
   You will communicate regularly with students via phone, email, text, and virtual meetings, ensuring accurate and timely documentation of all interactions in the system of record.
  </li>
  <li>
   You will leverage reports and dashboards to identify trends, prioritize outreach, and intervene early with students who may be at risk.
  </li>
  <li>
   You will serve as a concierge for university resources, connecting students to academic, financial, and personal support services, and participate in orientations, webinars, recruitment events, and engagement initiatives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What do we require from you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree from an accredited institution. Preference: Master&rsquo;s degree in Higher Education, Counseling, Student Affairs, or a related field.
  </li>
  <li>
   At least two years of experience in academic advising, counseling, student success, or student affairs, preferably in higher education (additional relevant education may substitute for experience).
  </li>
  <li>
   Experience working with online, adult, transfer, or non-traditional students is strongly preferred.
  </li>
  <li>
   Ability to work effectively in a technology-driven environment with frequent data use and high student interaction.
  </li>
  <li>
   Proficiency with student information systems, CRM platforms, and advising tools (e.g., Banner, Starfish).
  </li>
  <li>
   Strong written, verbal, and interpersonal communication skills.
  </li>
  <li>
   Demonstrated customer service orientation and ability to build trust with diverse student populations.
  </li>
  <li>
   Ability to use data and dashboards to guide outreach and intervention strategies.
  </li>
  <li>
   Must have a track record of measurable success and achievement.
  </li>
  <li>
   Welcomes the challenge to grow, learn, and improve in a collaborative environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Want to join?
  <br/>
  <br/>
 </strong>
 If you are energized by student success, thrive in a fast-paced and mission-driven environment, and are ready to make a meaningful impact in online higher education, we encourage you to apply.
 <br/>
 <br/>
 <strong>
  Salary &amp; Benefits
  <br/>
  <br/>
 </strong>
 In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is AFT: Range 21 ($63,833 - $73,416), with placement within the range determined by candidate's qualifications, professional experience, internal equity, and other factors.
 <br/>
 <br/>
 For internal applicants, salary is determined per the Pay Adjustment formula (NJAC 4A:3-4.9 &amp; 4.10)
 <br/>
 <br/>
 For eligible employees, benefits include: comprehensive NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).
 <br/>
 <br/>
 For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/
 <br/>
 <br/>
 <strong>
  Notes
  <br/>
  <br/>
 </strong>
 Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
 <br/>
 <br/>
 Only completed online applications submitted on or before the posted deadline will be considered.
 <br/>
 <br/>
 Rowan University is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available persons in every job. Rowan University prohibits unlawful discrimination based on race, color, creed, gender, gender identity, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sex, genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. All such discrimination is unlawful and prohibited by Rowan University. It is also our policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
</div>


Success Coach (PSS3), Rowan Online

THE COLLECTIVE

<div><h3 class="jobSectionHeader"><b>Summary</b></h3><p><b>
Join The Collective as a Showing Assistant and embark on a fulfilling career with a company dedicated to growth and opportunity. Located in the dynamic center of St. Louis at 1806 Crittenden Street, you will play a vital role in our real estate team by managing property showings and enhancing the overall client experience. This position offers a valuable chance to develop hands-on real estate knowledge and sharpen essential skills within a collaborative and fast-paced team setting.</b></p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Coordinate and conduct property showings for prospective buyers and renters in a professional and timely manner
</li><li>Provide detailed information about properties, including features, amenities, and neighborhood highlights
</li><li>Assist clients with scheduling appointments and follow-up communications to ensure a seamless showing experience
</li><li>Collaborate with real estate agents to prepare homes for showings, including staging and maintenance coordination
</li><li>Maintain accurate records of showings, client feedback, and property availability
</li><li>Support marketing efforts by capturing photos and videos during showings for promotional use
</li><li>Uphold company standards of customer service and professionalism at all times during client interactions</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Strong interpersonal and communication skills
</li><li>Ability to work flexible hours, including evenings and weekends
</li><li>Detail-oriented with excellent organizational skills
</li><li>Comfortable using smartphones, tablets, and real estate software applications
</li><li>Previous experience in real estate, customer service, or sales preferred
</li><li>Ability to navigate and provide accurate information about local neighborhoods and properties
</li><li>Professional appearance and demeanor
</li><li>Self-motivated with a strong work ethic and a positive attitude
</li><li>Ability to follow instructions and work independently as well as part of a team
</li><li>Commitment to providing exceptional client service and support
</li><li>Knowledge of St. Louis real estate market is an advantage</li><li>
We offer training, systems, and support to give you the tools to succeed</li><li>
Real estate license is required within 30 days of hire</li></ul><h3 class="jobSectionHeader"><b>
About-our-team</b></h3><p><b>
Our Collective Philosophy</b> We are redefining what success looks like in our industry. We believe that true success is not just measured by profits or milestones, but by the lasting impact we create together. Our vision is to build a legacy rooted in collaboration, where each individual&rsquo;s strengths are leveraged to create something greater than the sum of its parts. We will celebrate balance&mdash;where personal growth, professional achievement, and well-being coexist in harmony.</p><p>
We value GROWTH: Grit, Results, Only Leaders, Wealth, Teamwork, Humility.</p></div>

Showing Assistant Pathway to a Big Life

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><div>Agile Coach</div><br>
<div><br>
</div><div>The Agile Coach is a cornerstone role in building and shaping a new Agile Center of Excellence from the ground up. This is a rare opportunity to help define how Agile comes to life across IT, working alongside teams as they take their very first steps on their Agile journey and experience the power of great execution.
</div><div>Rather than operating from the sidelines, this role embeds directly with delivery teams to make Agile real. The Agile Coach brings sprint ceremonies to life, strengthens delivery discipline, and partners closely with product owners, scrum leads, engineers, and IT leaders to drive meaningful progress. Through hands on coaching, the role removes blockers, addresses Agile anti patterns, and builds strong, resilient team dynamics in real time.
</div><div>This position is ideal for someone who thrives in the early stages of transformation, and is excited to influence mindsets, establish working norms, and help teams achieve their first wins while navigating early challenges. The Agile Coach will have a visible and lasting impact by setting the foundation for consistent delivery, scalable practices, and a shared understanding of what &ldquo;great Agile&rdquo; truly looks like, starting from day one.
</div><ul><li> Responsibilities
</li></ul><div>o Provide hands-on Agile coaching by embedding with delivery teams and leaders to strengthen execution, reinforce effective Agile practices, and improve delivery outcomes.
</div><div>o Coach teams, Product Owners, and Scrum Leads to improve flow, clarify roles, maintain healthy backlogs, and consistently deliver usable working outcomes.
</div><div>o Identify and address delivery blockers, Agile anti-patterns, and team or leadership behaviors that negatively impact predictability and throughput.
</div><div>o Support Agile adoption efforts by coaching teams and leaders through onboarding, launch, and stabilization phases, and helping the organization transition to Agile ways of working.
</div><div>o Reinforce consistent use of Agile tools and practices to ensure work remains visible, current, and aligned to agreed execution standards, enabling reliable insights and data driven improvement.
</div><div>o Partner with the Agile Center of Excellence to share lessons learned, support lightweight standards and training, and continuously improve Agile enablement approaches across IT.</div><br>
<div><br>
</div><ul><li> Qualifications
</li></ul><div>o 8+ years of related experience in Project Management or similar field.
</div><div>o Previous leadership experience preferred.
</div><div>o Intermediate knowledge of general Financial Services or Banking is preferred.
</div><div>o Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
</div><div>o Intermediate to advanced experience in IT project management managing large, complex projects with a proven track record of delivering projects on time, within budget, and to quality standards.
</div><div>o Advanced experience working with project management tools (e.g., Workfront, MS Project, or similar).
</div><div>o Strong understanding of IT systems, software development life cycles (SDLC), and cloud technologies while also demonstrating strong organizational and interpersonal skills with the ability to build relationships with team members, stakeholders, and external partners.
</div><div>o Advanced speaking and writing communication skills.
</div><div>o Project Management Professional Certification, Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification
</div><div>o May require up to 25% travel.</div><br>
<div><br>
</div><div>Salary Range- $100,000-$120,000 a year
</div><div>#LI-SP3
</div><div>#LI-VX1
</div></div></div></div><div><div><div><b>Location</b></div>
<div>Phoenix, AZ</div>
</div><div><div><b>Job Function</b></div>
<div>TECHNOLOGY</div>
</div><div><div><b>Role</b></div>
<div>Engineer</div>
</div><div><div><b>Job Id</b></div>
<div>415601</div>
</div><div><div><b>Desired Skills</b></div>
<div>Agile Coach</div>
</div><div><div><b>Salary Range</b></div>
<div>$100,000-$120,000 a year</div></div></div></div><div></div>

Agile Coach

Western Alliance Bank

<div><p><b>Job Title:</b></p>
Senior IT Project Manager - Agile Coach<p></p><p><b>
Location:</b></p>
Block 23<p></p><p><b>
What you'll do:</b></p>
The Agile Coach is a cornerstone role in building and shaping a new Agile Center of Excellence from the ground up. This is a rare opportunity to help define how Agile comes to life across IT, working alongside teams as they take their very first steps on their Agile journey and experience the power of great execution.<br>
<br>
Rather than operating from the sidelines, this role embeds directly with delivery teams to make Agile real. The Agile Coach brings sprint ceremonies to life, strengthens delivery discipline, and partners closely with product owners, scrum leads, engineers, and IT leaders to drive meaningful progress. Through hands on coaching, the role removes blockers, addresses Agile anti patterns, and builds strong, resilient team dynamics in real time.<br>
<br>
This position is ideal for someone who thrives in the early stages of transformation, and is excited to influence mindsets, establish working norms, and help teams achieve their first wins while navigating early challenges. The Agile Coach will have a visible and lasting impact by setting the foundation for consistent delivery, scalable practices, and a shared understanding of what &ldquo;great Agile&rdquo; truly looks like, starting from day one.<ul><li>
Provide hands-on Agile coaching by embedding with delivery teams and leaders to strengthen execution, reinforce effective Agile practices, and improve delivery outcomes.</li><li>
Coach teams, Product Owners, and Scrum Leads to improve flow, clarify roles, maintain healthy backlogs, and consistently deliver usable working outcomes.</li><li>
Identify and address delivery blockers, Agile anti-patterns, and team or leadership behaviors that negatively impact predictability and throughput.</li><li>
Support Agile adoption efforts by coaching teams and leaders through onboarding, launch, and stabilization phases, and helping the organization transition to Agile ways of working.</li><li>
Reinforce consistent use of Agile tools and practices to ensure work remains visible, current, and aligned to agreed execution standards, enabling reliable insights and data‑driven improvement.</li><li>
Partner with the Agile Center of Excellence to share lessons learned, support lightweight standards and training, and continuously improve Agile enablement approaches across IT.</li></ul><p></p><p><b>
What you'll need:
</b></p><ul><li>8+ years of related experience in Project Management working in an Agile environment.</li><li>
Bachelor's degree in related field required.</li><li>
Previous leadership experience preferred.</li><li>
Intermediate knowledge of general Financial Services or Banking is preferred.</li><li>
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.</li><li>
Intermediate to advanced experience in IT project management managing large, complex projects with a proven track record of delivering projects on time, within budget, and to quality standards.</li><li>
Advanced experience working with project management tools (e.g., Workfront, MS Project, or similar).</li><li>
Strong understanding of IT systems, software development life cycles (SDLC), and cloud technologies while also demonstrating strong organizational and interpersonal skills with the ability to build relationships with team members, stakeholders, and external partners.</li><li>
Advanced speaking and writing communication skills.</li><li>
Project Management Professional Certification, Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification</li><li>
May require up to 25% travel.</li></ul><p></p><p><b>
Benefits you&rsquo;ll love:</b><br>
We offer all the important things you'd want &mdash; like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you&rsquo;ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!</p><p></p><p><b>
About the company:</b></p><p>
Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands &mdash; Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank &mdash; that remain part of the company&rsquo;s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.</p><p></p><p>
Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.</p><p></p><p>
&copy; Western Alliance Bancorporation</p></div>

Senior IT Project Manager - Agile Coach

FirstLight Home Care

<p><b>JOB DESCRIPTION SUMMARY</b></p><p>The Franchise Business Coach is a key player on the Franchise Support team who serves as a business consultant to new franchise owners and their staff. The individual in this role leads field support efforts and maximizes success of each new franchise owner. The Franchise Business coach is responsible for the development and ongoing progress of every designated owner to enable achievement of their business results. This team member works to continually develop and enhance working relationships with each owner, build continual credibility and confidence in their mutual communications and coach owners in all areas of their FirstLight Home Care business. The Franchise Business Coach serves as the &ldquo;frontline&rdquo; operational support resource for every designated owner and is directly accountable for business results.</p><p><b>ESSENTIAL DUTIES</b></p><p>Essential job duties include the following items. Other duties must be performed as necessary or assigned.</p><p>▪ Coach, counsel and guide franchisees to enable business growth in key performance metrics such as hours per week (HPW), revenue, client count, revenue growth, and all ongoing operational and financial metrics to meet or exceed new and existing owner growth targets established by franchisor.</p><p>▪ Implement the franchise operating system in all areas with every owner to grow brand consistency and apply the practices of the Operations Manual for all FirstLight entities.</p><p>▪ Establish and lead sales and operational expertise for designated owners to ensure execution of and adherence to FirstLight Home Care system protocols, tools, processes, and approach is fully implemented and maximized always.</p><p>▪ Leverage expertise of internal technology offerings to contribute to ongoing support of franchise owner and systems adoption.</p><p>▪ Drive results meeting or exceeding business plan as defined by individualized goal design and key performance indicators (KPI) each operating year.</p><p>▪ Conduct site visits; provide individualized business consult with focus on business growth, achieving goals and brand standards.</p><p>▪ Serve as a first point of contact (POC) and liaison for franchise owners and operators; delegate support needs and operational inquires to respective department and subject matter experts for in-depth assistance and problem resolution.</p><p>▪ Provide direct and timely response to franchise inquiries on matters related to business operations including but not limited to accounting and finance, client care services, licensure and state regulatory requirements, technology and application platforms, sales, etc., via email, telephone, and intranet system.</p><p>▪ Support and collaborate with the FirstLight Home Care Corporate Team and Franchise system on tasks, responsibilities, and special projects involving franchise business operations.</p><p>▪ Facilitate region workshops, state meetings and business reviews as needed.</p><p><b>QUALIFICATIONS</b></p><p>To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.</p><ul><li>Bachelor&rsquo;s degree (B. A.) or equivalent years of college course work completion in Business Administration, Healthcare Administration, Public Health or related area of study; would prefer related business development, business ownership, or franchise support in the home care, senior care industry at a director level or above; or equivalent combination of education and experience.</li><li>Proficiency with Microsoft Office and Google Suite platform.</li><li>Proficiency in Client Relationship Management System, scheduling systems, and QuickBooks Desktop and or Online preferred.</li><li>Proficiency in Applicant Tracking Systems and or Human Resource Information Systems (HRIS) preferred.</li><li>Multi-state, multi-unit operations, management, or business ownership experience in home care, senior care, or home health care industry preferred.</li><li>Esteemed at building and fostering successful relationships with stakeholders.</li><li>Proven track record of working independently to meet or exceed business goals.</li><li>Experience meeting challenges to grow a business working through others and the demonstrated creativity to drive business growth.</li></ul><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Remote</p>

Franchise Business Coach - Home Care

Medline Industries

<div><p><b>Job Summary
</b></p>Lead, train, and coach agile teams in their adoption of Scrum practices. You will be accountable for establishing Scrum as defined in the Scrum Guide, ensuring everyone understands Scrum theory and practice. Your role will focus on enhancing the Scrum Team&rsquo;s effectiveness by enabling continuous improvement within the Scrum framework.
<p></p><p><b>Job Description
</b></p><p><b>MAJOR RESPONSIBILITIES:
</b></p><ul><li><p>Lead, train, and coach the organization in Business Agility including its Scrum adoption.
</p></li><li><p>Accountable for establishing Scrum as defined in the Scrum Guide, by helping everyone understand Scrum theory and practice.
</p></li><li><p>Accountable for the Scrum Team&rsquo;s effectiveness, through enabling the team to improve its practices within the Scrum framework.
</p></li><li><p>Coach team members in self-organization and cross-functionality.
</p></li><li><p>Coach other scrum masters on improving agile practices.
</p></li><li><p>Help the team focus on creating high-value increments that meet the Definition of Done.
</p></li><li><p>Help remove impediments to the team&rsquo;s progress.
</p></li><li><p>Ensure that all Scrum events take place and are positive, productive, and kept within the timebox.
</p></li><li><p>Help employees and stakeholders understand and enact an empirical approach for complex work.
</p></li><li><p>Remove barriers between stakeholders and Scrum Teams.
</p></li><li><p>Help the Product Owner find techniques for effective Product Goal definition and Product Backlog management.
</p></li><li><p>Help the Product Owner establish empirical product planning for a complex environment.
</p></li><li><p>Foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.
</p></li><li><p>Responsible for scaling scrum practices across teams and synchronizing work.
</p></li><li><p>Ability to advise leadership on shaping agile strategy. This involves advising on resolving impediments at the organizational level
</p></li><li><p>Create and advise on strategy for organization level metrics and reporting to surface bottlenecks and track improvements
</p></li><li><p>Ensure work being done by teams support larger business objectives including those that span cross functional boundaries
</p></li></ul><p></p><p><b>MINIMUM JOB REQUIREMENTS:
</b></p><p><b>Education:
</b></p><ul><li><p>Bachelor&rsquo;s Degree
</p></li></ul><p></p><p><b>Certification / Licensure:
</b></p><ul><li><p>None required.
</p></li></ul><p></p><p><b>Work Experience:
</b></p><ul><li><p>At least 5 years of direct work experience in a full-time Scrum Master role.
</p></li><li><p>At least 8 years of experience delivering features on a product/software team
</p></li></ul><p></p><p><b>Knowledge / Skills / Abilities:
</b></p><ul><li><p>Experience working both independently and in a team-oriented, collaborative environment
</p></li><li><p>Strong knowledge of agile &amp; scrum values and principles
</p></li><li><p>Excellent communication and interpersonal skills including verbal, written, synchronous, and asynchronous
</p></li><li><p>Ability to lead and facilitate others in stressful or uncomfortable situations
</p></li><li><p>Facilitation skills for teams and larger group events &amp; workshops to reach intended outcomes
</p></li><li><p>Agile Lifecycle Management (ALM) tool (e.g. Jira) configuration expertise
</p></li><li><p>Configuration or local admin skills in team virtual collaboration tools such as Microsoft Teams/Zoom, Confluence (wiki), and tool such as Miro/Mural
</p></li><li><p>Ability to learn, understand, and apply new technologies.
</p></li></ul><p></p><p><b>PREFERRED JOB REQUIREMENTS:
</b></p><p></p><p><b>Certification / Licensure:
</b></p><ul><li><p>Scrum Master Certification such as Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master/Advanced Scrum Master (SSM/SASM)
</p></li></ul><p></p><p><b>Work Experience:
</b></p><ul><li><p>At least 5 years of experience in fulltime Scrum Master role (i.e. not shared role/partial allocation) with increasing responsibility from Scrum Master to Chief (Senior) Scrum Master, etc. and focusing on the organization and enterprise level
</p></li></ul><p></p><p><b>Knowledge / Skills / Abilities:
</b></p><ul><li><p>Agile Scaling expertise and implementation experience (e.g. SAFe, LeSS, Scrum@Scale)
</p></li><li><p>Coach certification e.g. SAFe SPC, Scrum Alliance Certified Team/Enterprise Coach (CTC/CEC), ICAgile
</p></li><li><p>Product delivery experience
</p></li><li><p>ALM tool certification such as Jira Admin, Jira Managing Cloud Projects
</p></li></ul><p></p><p>Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization.
</p><p></p><p>The anticipated salary range for this position:
</p>$116,000.00 - $174,000.00 Annual
<p></p><p>The actual salary will vary based on applicant&rsquo;s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
</p><p></p><p>Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
</p><p></p><p>We&rsquo;re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here .
</p><p></p><p>Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.</p></div><p></p>

Scrum Master Sr

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