line crew supervisor

Galloway Company

With a rich multigenerational history and a reputation for creating and delivering products and services that delight our customers (so they can delight theirs), Galloway Company is a recognized leader in the dairy processing industry.
<br><br>
Galloway is looking for an Operations Leader – A Crew to lead and support our 24/7 operations while working a 12-hour shift rotation.
<br><br>
In this role, you will oversee the day to day operations of the plant, ensuring safety, product quality, employee performance, and production targets are consistently met. You will be the first line of defense for troubleshooting operational issues, coordinating cross-functional efforts, and ensuring effective communication across all shifts. The ideal candidate is a strong leader who can coach teams, build collaboration, and drive continuous improvement.
<br><br>
<b>Primary Job Accountabilities and Responsibilities:</b><br>
<ul>
<li>A Champion for the food safety management system & employee safety initiatives</li>
<li>Create a culture where employees can thrive personally and professionally</li>
<li>Ensure housekeeping is maintained in accordance with our food safety and personal safety standards</li>
<li>Effectively sharing communications with the plant workforce and acting to respond with solutions to resolve operational issues or actively engage additional resources to troubleshoot and resolve the issues (1st point of escalation for on-shift issues)</li>
<li>Ensure labor scheduling aligns with staffing standards and daily production needs; manage call ins per the Union contract.</li>
<li>Ensure all operators are properly trained and training reviews are completed in a timely manner</li>
<li>Develop and maintain positive business relationships with employees</li>
<li>Completely understand the language in the union contract and manage workforce to it</li>
<li>Develop and execute effective manufacturing process SOPs to maximize yield while meeting customer quality and delivery expectations</li>
<li>Recommend, manage and communicate continuous improvement practices to improve departmental KPI performanceServe as the primary point of contact for troubleshooting and optimization—addressing issues in programming, process controls, equipment, diagnostics, and more.</li>
<li>Provide direction for Maintenance, Electricians, and Lab staff on your shift.</li>
<li>Efficiently coordinate and manage your operational activities in support of the Company’s objectives</li>
</ul>
<b>Required Knowledge, Experience and Education:</b><br>
<ul>
<li>Associate or bachelor’s degree in operations management preferred, high school diploma or equivalent required.</li>
<li>Minimum of 3-5 years’ experience in a manufacturing organization</li>
<li>Ability to work collaboratively in a highly regulated industry</li>
<li>Good organizational skills and ability to monitor and coordinate activities under your direction</li>
<li>Developed skills in leadership, management, interpersonal, communication, analytical, organizational, decision making, conflict resolution, negotiating, influencing and transferring knowledge</li>
<li>Solid computer skills to include MS Office applications</li>
</ul>
Galloway Company offers an attractive and competitive compensation and benefits package, which includes health insurance, quarterly bonus program, wellness programs, 401k Plan with company match, paid time off, life insurance, STD/LTD, Employee Stock Purchase Plan and much more.
<br><br>
<b>TO APPLY:</b><br>
If you are interested in applying for the Operations Leader – A Crew position, please click on the Apply button to complete an online application and upload your resume by March 30, 2026.
<br>Upon receipt of this information, you will receive an invitation to complete a Culture Survey. Resumes will be reviewed once the Culture Index Survey is completed. Galloway Company is an equal opportunity employer.
<br><br>
Galloway Company is an Equal Opportunity Employer. Galloway Company does not discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant's consideration for employment on a basis prohibited by local, state or federal law. Galloway Company will not discriminate against any applicant for employment because of age, race religion, color, disability, sex, sexual orientation or national origin.

OPERATIONS LEADER - A Crew

Metropolitan Transportation Authority

<div><div><div><div><b>Job ID:</b> 15329</div>
<div><b>Business Unit:</b> Metro-North Railroad</div>
<div><b>Location:</b> New York, NY, United States</div>
</div><div><div><b>Regular/Temporary:</b> Regular</div>
<div><b>Department:</b> Crew Management Administration</div>
<div><b>Date Posted:</b> Apr 13, 2026</div>
</div></div><div><p><b>Description</b>
</p><div><div><div><div><p><b>Job Title</b><b>: </b>Assistant Deputy Director- Crew Management Workforce</p><p><b><br>
Department:</b> Transportation Operations</p></div><div><p><b><br>
MTA Agency:</b><b> </b>Metro-North Railroad</p><p><b><br>
Primary Location(s):</b><b> </b>New York, NY</p></div><div><p><b><br>
Salary Range:</b><b> </b>$123,294 - $154,117</p><p><b><br>
Regulated/Safety Sensitive:</b><b> </b>Non-DOT Regulated/Not Safety Sensitive</p></div><div><p><b><br>
Union Affiliation:</b><b> </b>Non-agreement</p><p><b><br>
Closing Date </b>(if applicable)<b>:</b><b> </b>Until Filled</p></div><div><p><b><br>
Shift </b>(if applicable)<b>:</b></p><p><b><br>
Title 55-a (yes or no):</b><b> </b>Not Applicable</p></div><div><p><b><br>
Other:</b><b> </b>Telework eligible</p></div></div><p></p><div><b><br>
ABOUT THE AGENCY</b></div><div>
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.</div><div></div><div><br>
Metro-North Railroad reserves the right to remove this posting before the Application Deadline.</div><div></div><div><b><br>
JOB SUMMARY</b></div><div>
Oversee the planning and forecasting of train crew workforce demands to ensure effective and efficient utilization of Train &amp; Engine (T&amp;E) employees. Supervise Crew Management Center (CMC) staff in deploying daily T&amp;E workforce to meet business needs and ensure service and cost objectives are being met. Develop and ensure timely implementation of scheduling and other long-term workforce planning programs that align with special schedules, collective bargaining agreements (CBA) and budgetary initiatives.</div><div><b><br>
DUTIES AND RESPONSIBILITIES</b></div><ul><li>
Oversee the process and compliance with staffing train and engine employees to cover regularly scheduled assignments, planned/unplanned absences, increases/decreases in Capital Flag work, and changes to assignments for special/holiday schedules.</li><li>
Manage, plan, and ensure effective coordination of the weekly CBA job advertisement/bids and awards process and the establishment of Extra Lists to cover planned absences. Supervise CMC managers and represented staff in the execution of these duties.</li><li>
Oversee and enforce MNR policies and procedures up to and including attendance as it relates to Kronos/Attendance Tracking System (ATS)/Discipline Tracking System (DTS) policies of represented and non-represented staff in accordance with the disciplinary process.</li><li>
Address personnel issues as they arise; in compliance with MNR policies and procedures.</li><li>
Initiate and support and new processes and platforms in support of the Crew Management office.</li><li>
Supervise staff in the execution of schedule loads (including schedules for crew book changes, Holiday and Special Schedules, Service Changes, and other ad hoc schedule changes). Coordinate with CMC managers to resolve Crew Management System (CMS) issues and any scheduling discrepancies in the system.</li><li>
Ensure effective coordination, scheduling and implementation of MNR special schedules (e.g., Holidays, Yankee Stadium Events). Oversee the review, analyses, and provide managerial approval of schedule changes, including approving and tracking that schedule changes are properly input into the Crew Management System (CMS).</li><li>
Independently review, analyze, and provide approval of T&amp;E employee claims submitted on CMS pursuant to the relevant collective bargaining agreement.</li><li>
Lead coordination with Capital Trainmasters, Assistant. Superintendents, and Line Superintendents to effectively organize required Capital work schedules/assignments for crew book picks.</li><li>
Develop, implement, and modify both short and long-term reporting on labor costs, including vacations, holidays, vacated train assignments, guarantee and relief days, etc.</li><li>
Respond to service disruptions to support field operation by coordinating T&amp;E crews for ad hoc schedule based on qualifications, hours of service. Manage CMC support and implementation of emergency service plans and other duties as assigned in support of corporate/departmental goals.</li><li>
Provide support to other CMC managers to meet daily operational needs. Requires availability to work nights and weekends to ensure continuous, 24/7 management coverage for the office.</li><li>
Provide supervision and guidance to the CMC Workforce. Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.
</li><li>Performs other duties as assigned</li><li>
Complies with all policies and standards</li><li>
May be required to work hours outside regular work hours, as applicable</li><li>
Observes the work performed by contractors, as applicable</li><li>
Reviews invoices and approves them if the work has contractual standards, as applicable</li><li>
Addresses performance issues with the contractor when possible, as applicable</li><li>
Escalates issues to other parties when needed, as applicable</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILLS AND ABILITIES</b></div><div><i>
Required:</i></div><ul><li>
Working knowledge of ACRE 1&amp;9 Collective Bargaining Agreements, MNR Operating Rules and Physical Characteristics, and Federal Rules regarding the operation of trains and equipment and Passenger Hours of Service</li><li>
Working knowledge of Transportation Line Operations, equipment programs, Mechanical, Engineering and Station functions.</li><li>
Strong leadership skills with the ability to organize, oversee and direct the activities of both subordinates and others.</li><li>
Strong planning, time management and organizational skills.</li><li>
Must possess quantitative and analytical skills to effectively determine and resolve service delivery problems.</li><li>
Strong verbal and written communication skills to effectively communicate with all levels in the organization and outside agencies.</li><li>
Working knowledge of Microsoft Office, Crew Management System (CMS), Terminal Management Information System (TMIS), and train tracking. Must be able to gain functional level skills on CMS within 3 months of hire.</li><li>
Must be flexible to work late evenings and weekends, and to be on-call seven days a week when required.</li><li>
Strong interpersonal skills with the ability to discuss and appropriately manage contractually based claims, grievances and other issues presented by union officials.</li><li>
Working knowledge of (or must gain within 6 months of hire) MTA, Metro-North and departmental policies and procedures. Strong ability to ensure compliance of policies and procedures for supervised staff.</li></ul><div></div><div><b><i><br>
The following is/are preferred:</i></b></div><ul><li>
Experience supervising represented employees at MNR, including knowledge of the grievance and discipline processes in the relevant collective bargaining agreements.</li></ul><div></div><div><b><br>
REQUIRED EDUCATION AND EXPERIENCE</b></div><ul><li>
Bachelor&rsquo;s Degree in Arts/Sciences (BA/BS) in transportation, Business, Engineering, Public Administration, or related field. Demonstrated equivalent education, experience or technical credentials to include an additional four (4) years of related experience may be considered in lieu of degree.</li><li>
Minimum 7 years of progressively complex experience in a Transportation Operations, Engineering, Maintenance of Way, or Maintenance of Equipment environment with emphasis on service delivery.</li><li>
Minimum 5 years of experience managing a professional staff and projects.</li></ul><div></div><div><b><i><br>
The following is/are preferred</i></b><b>:</b></div><ul><li>
Master&rsquo;s degree in Arts/Sciences (MA/MS) in Business Administration or related field.</li></ul><div></div><div><b><br>
LICENSES AND CERTIFICATIONS</b></div><div><i>
Required</i>: None</div><div></div><div><b><br>
BENEFITS</b><b> - </b>Managerial Benefits</div><p>
Transportation &amp; Financial Benefits</p><ul><li>
Commuting Made Easy &ndash; Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.</li><li>
Premium Health Coverage at Low Cost &ndash; Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.</li><li>
Secure Your Future &ndash; Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.</li></ul><div></div><p><br>
Time Off &amp; Work-Life Balance</p><ul><li>
Generous Time Away &ndash; Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.</li><li>
Holistic Support Services &ndash; Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.</li></ul><div></div><p><br>
Professional Growth &amp; Development</p><ul><li>
Learning &amp; Development Program &ndash; Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.</li><li>
Educational Investment &ndash; Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.</li></ul><div></div><p><br>
Employee Experience &amp; Community</p><ul><li>
Employee Assistance Programs &ndash; Comprehensive support services to help you navigate life's challenges with confidence and resources.</li><li>
Discounts &amp; Perks &ndash; Take advantage of MTA employee discount programs offering savings on products and services.</li><li>
Connect &amp; Belong &ndash; Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.</li></ul><div></div><div><b><br>
OTHER INFORMATION</b></div><ul><li>
Pursuant to the New York State Public Officers Law &amp; the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the &ldquo;Commission&rdquo;).</li><li>
Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.</li><li>
Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.</li><li>
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.</li></ul><p></p><p><b><br>
EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER</b></p><div>
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.</div><div></div><div><br>
If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.</div><div></div><p><b><br>
HOW TO APPLY:</b></p><div><b>
For Internal Applicants</b>: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.</div><div></div><div><b><br>
For External Applicants</b>: Visit www.mta.info, click the &ldquo;Careers&rdquo; link located in the footer under the &quot;The MTA&quot; section, then click on &ldquo;See All Open MTA Positions&rdquo;. Search for the desired position, click Apply, and follow the instructions.</div></div></div></div></div>

Assistant Deputy Director - Crew Management Workforce

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are seeking an experienced and dynamic Linehaul (LH) Supervisor to join our logistics team. The ideal candidate will oversee and optimize our linehaul operations, ensuring efficient and timely movement of line haul end to end. This role is crucial in maintaining high service levels, and improving overall operational performance. You will need to thrive and deliver results in an ambiguous, fast paced, dynamic environment. If you have a quality focused, customer obsessed industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment. We'd love to hear from you.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 Overseeing the operation that focuses on Amazon's freight.
 <br/>
 <br/>
 <ul>
  <li>
   Support your team in daily management of Line Haul activities, including managing the logistics and transportation, ensuring timely and cost-effective delivery. LH supervisor will coordinate with carriers, shippers, and warehouses, handle documentation, and resolve any issues that arise during transit
   <br/>
   <br/>
  </li>
 </ul>
 A day in the life
 <br/>
 <br/>
 <ul>
  <li>
   Represent Amazon in communications with vendors.
  </li>
  <li>
   Optimize load planning and route efficiency to maximize asset utilization and minimize costs
  </li>
  <li>
   Ensure compliance with TGA regulations, hours of service rules, and company policies
  </li>
  <li>
   Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
  </li>
  <li>
   Coordinate with other departments, including FCs and SNOP and line haul carries.
  </li>
  <li>
   Troubleshoot and resolve operational issues in real-time
  </li>
  <li>
   Implement and maintain safety protocols to ensure driver and cargo security.
  </li>
  <li>
   Collaborate with vendors and carriers to negotiate rates and maintain strong relationships
  </li>
  <li>
   Participate in continuous improvement initiatives to enhance operational efficiency
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of Microsoft Office products and applications experience
  </li>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Work 40 hours/week, and overtime as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of Amazon Amnesty Floor Monitoring experience
  </li>
  <li>
   Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Afaq - Warehouse Branch
 <br/>
 <br/>
 Job ID: A3072836
</div>


Linehaul Supervisor , AMET - LH - Operations

Lanson B. Jones & Co.

<p><b>Lanson B. Jones &amp; Co.</b> | Houston, TX <b>Pay:</b> $50,000 &ndash; $65,000 per year (based on experience) <b>Job Type:</b> Full-time <b>Schedule:</b> Monday &ndash; Friday, 7:00 AM &ndash; 4:00 PM (occasional extra hours during peak seasons)</p><p><b>Is This You?</b></p><p>You take pride in a perfectly edged bed line. You can switch from talking shop with your crew to walking a property with a homeowner without missing a beat. You'd rather work for a company that does fewer properties really well than one that's racing through 30 lawns a day.</p><p>If that sounds right, keep reading.</p><p><b>About Us</b></p><p>Lanson B. Jones &amp; Co. is one of Houston's premier high-end landscape companies, serving discerning residential and commercial clients across the Greater Houston area. We've built our reputation on quality work, dependable crews, and long-term client relationships. Learn more about us at <b>www.lansonbjones.com</b>.</p><p>We're growing and looking for a hands-on Landscape Maintenance Supervisor to lead one of our crews. This is a great opportunity for someone with solid landscape experience who is ready to step up (or continue growing) in a leadership role.</p><p><b>What You'll Do</b></p><p>As a Maintenance Supervisor, you'll run a crew of 4 to 8 team members and be the key point of contact for the high-end residential and commercial properties you service. Day to day, that looks like:</p><ul><li>Leading and supervising your maintenance crew on properties across the Greater Houston area</li><li>Scheduling work, managing crew hours, and making sure jobs get done on time and to our quality standards</li><li>Coaching and training crew members on techniques, safety, and equipment use</li><li>Keeping equipment in good working order and reporting issues before they become problems</li><li>Communicating with clients in a professional, friendly manner. Handling questions, walk-throughs, and small change requests on site</li><li>Helping prepare proposals and contracts for landscape maintenance, applications, and seasonal work</li><li>Spotting potential issues on a property and taking action before they turn into bigger problems</li><li>Tracking timesheets, billing posts, and paperwork accurately</li><li>Working alongside our Maintenance Operational Manager and other supervisors as part of a team</li></ul><p><b>What We're Looking For</b></p><p>We're hiring at the <b>Landscape Maintenance Supervisor I or II level</b>, with a preference for Supervisor II candidates.</p><p><b>Required:</b></p><ul><li>2+ years of experience in high-end lawn and landscape work (will consider 1+ for the right candidate with strong supervisory potential)</li><li>Bilingual English / Spanish (required to effectively lead our crews)</li><li>Valid Texas driver's license with a clean record and proper insurance</li><li>High school diploma or equivalent (two-year degree a plus)</li><li>Solid working knowledge of plant materials, lawn care techniques, and landscape equipment</li><li>Comfortable using basic tech: smartphone apps, email (Outlook), and tools like Microsoft Office, Teams, or Zoom</li><li>Able to lift 50 lbs regularly and up to 75+ lbs occasionally</li><li>Calm under pressure, organized, detail-oriented, and a self-starter</li></ul><p><b>Nice to have:</b></p><ul><li>3-4+ years in the high-end landscape industry</li><li>Prior crew lead or supervisor experience</li><li>Experience preparing proposals and managing client relationships directly</li><li>Two-year college degree or equivalent</li></ul><p><b>Have more experience than this role calls for?</b> We'd still like to hear from you. We're growing, and exceptional candidates can sometimes shape a role around their strengths.</p><p><b>What We Offer</b></p><ul><li><b>Competitive pay:</b> $50,000 &ndash; $65,000 per year, based on experience and level</li><li><b>Company vehicle</b> to drive while at work. No wear and tear on your personal vehicle and no gas out of pocket</li><li><b>Health insurance</b> with gap coverage to help cover deductibles and out-of-pocket costs</li><li><b>Paid time off</b></li><li>Steady, full-time work with one of Houston's most established high-end landscape companies</li></ul><p><b>Why You'll Like Working Here</b></p><ul><li><b>Real properties, real craft.</b> You'll work on landscapes worth taking pride in, not cookie-cutter mow-and-go accounts</li><li><b>A team that has your back.</b> You'll work alongside experienced supervisors and a Maintenance Operational Manager who actually answers their phone</li><li><b>Room to grow.</b> Strong supervisors at our company have a clear path to take on bigger crews, more accounts, or step into operations roles as we expand</li><li><b>First two weeks are about ramping up.</b> You'll shadow an experienced supervisor and get to know our properties, crews, and systems before running your own route</li></ul><p><b>Work Environment</b></p><p>You'll split your time between our field office headquarters and job sites across the Greater Houston area. Expect to work outdoors in all seasons and weather conditions, as well as in a climate-controlled office for planning, paperwork, and meetings.</p><p>Pay: $50,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Are you fluent in both English and Spanish (able to communicate professionally with English-speaking clients and lead Spanish-speaking crew members)?</li><li>Do you have a valid Texas driver's license with a clean driving record?</li><li>How many years of experience do you have working in the lawn and landscape industry?</li><li>Have you worked on high-end residential or commercial landscape properties (custom estates, premium HOAs, luxury commercial)?</li><li>Do you have experience leading or supervising a landscape crew?</li><li>How would you rate your knowledge of plants, shrubs, and trees commonly used in Houston-area landscapes?</li><li>This role requires regularly lifting up to 50 lbs and occasionally lifting 75+ lbs, working outdoors in all weather conditions. Can you perform these physical duties with or without reasonable accommodation?</li><li>Do you currently hold a Texas Department of Agriculture pesticide or fertilizer applicator license?</li></ul><p>Work Location: In person</p>

Landscape Maintenance Supervisor - Bilingual (Company Vehicle + Benefits)

Air Arabia

<div></div><div><div><div><div>Location: Cairo, Egypt
</div></div><div><div>Department: Operations
</div></div><div><div>Job ID: 16427
</div></div><div><div>Brand: Air Arabia Group</div></div></div></div><div></div>
<br><div><h2 class="jobSectionHeader"><b>Description</b></h2>
<div><div><div><div><h2 class="jobSectionHeader"><b>Job Purpose</b></h2>
</div><div><p>Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities</b></h2>
</div><div><p><b>Conduct:</b></p>
<div><ul><li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ul>
</div><p><b>Safety Measures:</b></p>
<div><ul><li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ul>
<ul><li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ul>
<ul><li>Administers first aid to passengers where necessary.</li></ul>
<ul><li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.</li></ul>
</div><p><b>Customer Service:</b></p>
<div><ul><li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.</li></ul>
<ul><li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ul>
<ul><li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ul>
<ul><li>Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ul>
<ul><li>Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities - Continued</b></h2>
</div><div><p><b>Crosschecking and Reports:</b></p>
<div><ul><li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ul>
</div><div><ul><li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ul>
</div><div><ul><li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ul>
</div><div><ul><li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ul>
</div><div><ul><li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.</li></ul>
</div><div><ul><li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
</li></ul><ul><li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications (Academic, training, languages)</b></h2>
</div><div><ul><li>Fluent in English Language.</li>
<li>Very good command of any of the following languages: <b>Russian, Spanish, Italian, or French.
</b></li><li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li>
<li>Training in First Aid, Safety and Emergency Procedures are an added value.
</li><li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li>
<li>Presentable, friendly, demonstrates cheerful and positive attitude even under stress.</li>
<li>Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.</li>
<li>Capable of handling difficult situations and angry customers without compromising corporate image.</li>
<li>Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.</li>
<li>Proactive, self-motivated, demonstrates initiative and positive teamwork competency.</li>
<li>Very good verbal and written communication skills.</li>
<li>Excellent time management and problem-solving skills.</li>
<li>Proficient in Microsoft Office.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Experience</b></h2>
</div><div><ul><li>Fresh graduates are encouraged to apply for this role.</li>
<li>Call Center experience with Russian, Spanish, Italian, or French accounts</li>
<li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li>
<li>Active cabin crew license is an advantage.</li>
<li>Capable of working in shift pattern and for extended working hours.</li>
<li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li>
<li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul></div></div></div></div></div>

Cabin Crew - Egypt (Languages Speakers)

<div>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 <br/>
 <br/>
 <strong>
  Conduct
  <br/>
  <br/>
 </strong>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Safety Measures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  </li>
  <li>
   Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  </li>
  <li>
   Administers first aid to passengers where necessary.
  </li>
  <li>
   Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.
  </li>
  <li>
   Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.
  </li>
  <li>
   Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.
  </li>
  <li>
   Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.
  </li>
  <li>
   Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.
   <br/>
   <br/>
  </li>
 </ul>
 Key Result Responsibilities - Continued
 <br/>
 <br/>
 <strong>
  Crosschecking And Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  </li>
  <li>
   Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
  </li>
  <li>
   Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
  </li>
  <li>
   Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
  </li>
  <li>
   Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.
  </li>
  <li>
   Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
  </li>
  <li>
   Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English Language.
  </li>
  <li>
   Very good command of any of the following languages: Russian, Spanish, Italian, or French.
  </li>
  <li>
   Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.
  </li>
  <li>
   Training in First Aid, Safety and Emergency Procedures are an added value.
  </li>
  <li>
   Fit to fly, has good general health, no serious medical conditions or chronic diseases.
  </li>
  <li>
   Presentable, friendly, demonstrates cheerful and positive attitude even under stress.
  </li>
  <li>
   Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.
  </li>
  <li>
   Capable of handling difficult situations and angry customers without compromising corporate image.
  </li>
  <li>
   Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.
  </li>
  <li>
   Proactive, self-motivated, demonstrates initiative and positive teamwork competency.
  </li>
  <li>
   Very good verbal and written communication skills.
  </li>
  <li>
   Excellent time management and problem-solving skills.
  </li>
  <li>
   Proficient in Microsoft Office.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fresh graduates are encouraged to apply for this role.
  </li>
  <li>
   Call Center experience with Russian, Spanish, Italian, or French accounts
  </li>
  <li>
   Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.
  </li>
  <li>
   Active cabin crew license is an advantage.
  </li>
  <li>
   Capable of working in shift pattern and for extended working hours.
  </li>
  <li>
   Shows high flexibility and adaptability to frequent changes and busy schedules.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.
  </li>
 </ul>
</div>


<div></div><div><div><div><div>Location: Dammam, Saudi Arabia, Saudi
</div></div><div><div>Department: Operations
</div></div><div><div>Job ID: 16367
</div></div><div><div>Brand: Air Arabia Group</div></div></div></div><div></div>
<br><div><h2 class="jobSectionHeader"><b>Description</b></h2>
<div><div><div><div><h2 class="jobSectionHeader"><b>Job Purpose</b></h2>
</div><div><p>Acts as the airline&rsquo;s ambassador; strives to achieve customers&rsquo; loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers&rsquo; experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle. Be ready and fit to operate ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities</b></h2>
</div><div><p>Conduct:</p>
<div><ul><li>Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends &ldquo;Briefing&rdquo; to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.</li></ul>
</div><p>Safety Measures:</p>
<div><ul><li>Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.</li></ul>
<ul><li>Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).</li></ul>
<ul><li>Administers first aid to passengers where necessary.</li></ul>
<ul><li>Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly.</li></ul>
</div><p>Customer Service:</p>
<div><ul><li>Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority&rsquo;s adopted procedures.</li></ul>
<ul><li>Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs.</li></ul>
<ul><li>Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions.</li></ul>
<ul><li>Contributes to maximizing on-board revenue and &ldquo;Charity Cloud&rdquo; program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets.</li></ul>
<ul><li>Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Key Result Responsibilities - Continued</b></h2>
</div><div><p><b>Crosschecking and Reports:</b></p>
<div><ul><li>Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.</li></ul>
</div><div><ul><li>Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.</li></ul>
</div><div><ul><li>Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.</li></ul>
</div><div><ul><li>Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.</li></ul>
</div><div><ul><li>Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of &lsquo;Cabin Supervisor&rsquo; when designated as such by the Captain.</li></ul>
</div><div><ul><li>Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
</li></ul><ul><li>Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications (Academic, training, languages)</b></h2>
</div><div><ul><li>Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus.</li>
<li>Training in First Aid, Safety and Emergency Procedures are an added value.
</li><li>Fit to fly, has good general health, no serious medical conditions or chronic diseases.</li>
<li>Presentable, friendly, demonstrates cheerful and positive attitude even under stress.</li>
<li>Customer service oriented, capable of understanding and attending to customers&rsquo; needs and requests.</li>
<li>Capable of handling difficult situations and angry customers without compromising corporate image.</li>
<li>Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results.</li>
<li>Proactive, self-motivated, demonstrates initiative and positive teamwork competency.</li>
<li>Very good verbal and written communication skills.</li>
<li>Excellent time management and problem-solving skills.</li>
<li>Proficient in Microsoft Office.</li>
<li>Fluent in English Language. Other languages are an advantage based on the Airline requirements</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Experience</b></h2>
</div><div><ul><li>Fresh graduates are encouraged to apply for this role.</li>
<li>Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value.</li>
<li>Active cabin crew license is an advantage.</li>
<li>Capable of working in shift pattern and for extended working hours.</li>
<li>Shows high flexibility and adaptability to frequent changes and busy schedules.</li>
<li>Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs.</li></ul></div></div></div></div></div>

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