line rider

Al Hamd Legal Translation LLC

<p><b>Job Title: Bike Rider (Delivery Executive)</b><br/><b>Location:</b> Abu Dhabi<br/><b>Job Type:</b> Full-time<br/><b>Salary:</b> AED 2000 - 3000 per month</p><p><b>About Al Hamd Legal Translation</b></p><p>Al Hamd Legal Translation is a UAE Ministry of Justice-certified translation company, delivering fast, accurate, and legally certified translation services. With branches across Ajman, Deira, Al Barsha, Fujairah, Abu Dhabi, and Sharjah, we proudly serve corporates, government entities, and individuals.</p><p>We are currently seeking <b>Bike Riders</b> to join our Abu Dhabi branch (Salam Street) to support day-to-day document deliveries and assist with related tasks.</p><p><b>Job Description:</b></p><p>We are hiring <b>Bike Riders</b> for fast and reliable delivery services! Join our dynamic team and earn a steady income with flexible working hours.</p><p><b>Responsibilities:</b></p><ul><li>Pick up and deliver document to customers in a timely manner</li><li>Follow routes and time schedule</li><li>Ensure delivery items are handled safely</li><li>Collect payments when required</li><li>Provide excellent customer service</li></ul><p><b>&#9989; Requirements:</b></p><ul><li>Valid UAE Motorcycle Driving License</li><li>Smartphone with internet access</li><li>Communication skills in English and Hindi (Arabic or Malayalam is a plus)</li><li>Punctual, reliable, and professional demeanor</li></ul><p><b>Benefits:</b></p><ul><li>Flexible working hours</li><li>Paid 30-day annual leave</li><li>Fuel reimbursement (if applicable)</li><li>Career growth opportunities</li></ul><p>How to Apply? Send your CV &amp; cover letter to <b>career@alhamd.ae</b> with the subject line &quot;Admin cum Assistant Accountant &ndash; Application.&quot;</p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,000.00 per month</p>

Bike Rider

Keeta

1.Design and optimize the rider training system with key metrics-driven goals new hire training pass rate, customer complaint rate, customer satisfaction, and rider on-time service rate. Develop overall plans and pacing for onboarding training, regular training, and refresher courses. Define objectives, content, delivery formats, and evaluation methods for each training module.<br>2.Organize and implement training roll-out plans. Prepare detailed training schedules, assign instructors, secure venues, and set up online tools. Coordinate design of online and offline class formats, hands-on simulations, and other learning activities. Training contents include application operations, compliance requirements, service experience, safety and fulfillment, and reward and penalty mechanisms.<br>3.Design assessments and evaluations. Create closed-book and online quizzes, simulation drills, and practical observation checklists. Collect training feedback, class ratings, and operational performance data. Produce monthly and quarterly analysis reports to identify gaps and drive continuous improvement.<br>4.Drive cross-functional collaboration and training expansion. Partner closely with fulfillment-experience operations, 3PL management, and customer-service teams to respond rapidly to business needs. Manage regional roll-out of training programs. Cultivate and certify an internal trainer (Rider Trainers/Patrollers) to scale training coverage. 1.Compete with global players: Broaden your international business perspective and gain practical, hands-on experience.<br>2.Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment.<br>3.Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that s rapidly evolving.

Rider Training

Specialized Bicycle Components

<div>Senior Product Manager, Road &amp; Gravel<div>
Are you Specialized? As a Senior Product Manager for Road &amp; Gravel , you will lead with vision, empathy, and relentless drive&mdash;translating the voice of riders into innovative, high-performance products that define the future of Road &amp; Gravel cycling. Fueled by deep curiosity and a passion for rider experience, you&rsquo;ll uncover insights from athletes and riders around the world and turn them into meaningful product strategies. Your resilience will power you through the complexities of cross-functional collaboration, global market demands, and the fast pace of product innovation. In this role, you&rsquo;ll champion the Road &amp; Gravel category from concept to launch, shaping the product line with a forward-thinking mindset and a commitment to excellence that inspires those around you.</div><div></div><div><br>
How you&rsquo;ll make a difference.</div><ul><li>
Demonstrated Leadership: Serve as a voice for Road &amp; Gravel, driving category strategy from concept through launch.</li><li>
Rider Insights: Gather global rider feedback and translate insights into product briefs and strategies.</li><li>
Product Line Management: Build and maintain a product line vision that meets rider needs, business objectives, and brand goals.</li><li>
Profitability &amp; Pricing: Partner with finance and sales to establish pricing strategies, maximize margins, and meet financial targets.</li><li>
Product Specifications: Own product specifications, costs, and timelines; ensure alignment with GTM plans and internal systems.</li><li>
Innovation Roadmap: Collaborate with engineers and designers to define the innovation pipeline and explore new concepts.</li><li>
Trend Leadership: Stay ahead of style, performance, and functionality trends in road and gravel cycling.</li><li>
Cross-Functional Leadership: Act as the category champion&mdash;connecting athletes, retailers, sales teams, and executives.</li><li>
Colors &amp; Graphics: Partner with Design to deliver world-class graphics and limited-edition designs.</li><li>
Go-to-Market: Work closely with marketing and Rider Promise teams to create compelling storytelling and ensure on-time delivery.</li></ul><div></div><div>
What you need to win.</div><ul><li>
Strategic Thinking: Ability to create and execute a clear product vision for the category.</li><li>
Presentation Skills: Expertise in building and delivering presentations for internal and external stakeholders.</li><li>
Rider-Centric Mindset: Passion for cycling and performance; ability to turn rider feedback into actionable product improvements.</li><li>
Leadership &amp; Influence: Proven ability to align and inspire cross-functional teams toward a shared goal.</li><li>
Analytical &amp; Systems Skills: Advanced Excel and Microsoft Office knowledge; ability to learn PLM systems (e.g., Flex).</li><li>
Adaptability: Willingness to travel (20%, domestic and international) to meet riders and vendors.</li><li>
Curiosity &amp; Collaboration: A humble, curious mindset with a drive for real innovation.</li><li>
Resilience: Ability to navigate ambiguity and stay focused on delivering results.</li></ul><div></div><div>
Preferred Qualifications</div><ul><li>
5+ years of experience in product management or a related function.</li><li>
Strong presentation and storytelling skills.</li><li>
2+ years in the sporting goods or cycling industry (preferred).</li><li>
Solid understanding of retail strategies and product line structure.</li><li>
Knowledge of manufacturing processes, including foams, plastics, and additive technologies.</li><li>
Experience managing development timelines and coordinating with global vendors.</li></ul><div>
PAY</div><div>
Below is a summary of compensation elements for this role at the company if based in the following locations:</div><div>
California Base Pay Range: $86,000 -141,000</div><div>
At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.</div><div></div><div>
BENEFITS</div><div>
Along with competitive pay, as a full-time teammate you are eligible for the following benefits beginning 30 days from date of hire. Benefits include:</div><ul><li><div>
PPO, EPO, HMO Kaiser and HDHP competitive Healthcare benefit plans offered (which include coverage for acupuncture and physical therapy)</div></li><li><div>
Dental and Vision plan</div></li><li><div>
Health Savings Account with a company paid HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA</div></li><li><div>
401(k) Matching up to $5,000 plus company paid retirement plan fees</div></li><li><div>
Profit Sharing Plan</div></li><li><div>
Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance</div></li><li><div>
Employee Assistance program</div></li><li><div>
Sick, Vacation and Paid Holidays</div></li><li><div>
Employee discounts and perk program</div></li><li><div>
Parental Leave</div></li><li><div>
Specialized bike for new baby</div></li><li><div>
Education and events reimbursement</div></li></ul><div>
For additional information on benefits and perks, please visit: https://benefits.specialized.com</div><div></div><div>
WHAT WE OFFER</div><div>
We are a dynamic and multicultural team within an innovative and growing environment. You can look forward to a modern working space, lunch rides, social security- and many other benefits.</div><div>
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone &ndash; especially those from marginalized groups &ndash; to apply to our job postings and help us earn the position as the rider&rsquo;s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!</div></div>

Senior Product Manager, Road & Gravel

<div>
 <p>
  <strong>
   <u>
    Job Description
   </u>
  </strong>
 </p>
 <p>
  1. Make local adjustments based on the standards and processes for judging and handling the responsibility formulated by the headquarters and local market conditions, and ensure effective implementation in the front-line team. Focus on controlling the quality of rider service and handling rider complaints, promote the adoption of online and automated tools locally, and reduce order and customer losses from delivery issues.
 </p>
 <p>
  2. Be responsible for the implementation of local fulfillment service indicators, focus on solving the top problems of local incoming lines, and optimize related service processes. For example, design a return processing plan for riders who cannot deliver based on local conditions, and make the delivery dispute processing of users, merchants, and riders online and automated.
 </p>
 <p>
  3. Develop localized SOPs, process mechanisms, and practical guidelines based on HQ standards; train frontline teams to ensure easy understanding and execution, using better service experience to reduce CPO.
 </p>
 <p>
  4. In combination with local culture and service delivery characteristics, formulate service standards and behavioral constraints for local riders, merchants, and users, design localized solutions, and establish efficient linkage with B-end, C-end, customer service, etc. to continuously improve service experience.
 </p>
 <p>
  5. Coordinate local resources to manage rider equipment assets, conduct usage inspections, adapt new equipment requirements from HQ to local needs, ensure smooth rider operations, and support keeta's positive brand building.
 </p>
 <p>
  6. Manage the local field inspection team, develop and execute inspection plans to ensure rider service, equipment usage, and delivery processes comply with company standards; regularly consolidate inspection results and ensure issue closure to improve overall service quality.
 </p>
 <p>
  <br/>
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  <strong>
   <u>
    Job Requirement
   </u>
  </strong>
 </p>
 <p>
  1. Bachelor&rsquo;s degree or above; experience in localizing service processes, with hands-on implementation in rider management or appeal systems preferred.
 </p>
 <p>
  2. Strong data sensitivity; able to use local NPS, CPO, and exception loss rate indicators to trace and solve problems.
 </p>
 <p>
  3. Proven experience solving complex problems locally, with the ability to identify and address key issues in challenging situations.
 </p>
 <p>
  4. Strong teamwork spirit and ability to collaborate effectively across departments, avoiding redundant efforts.
 </p>
 <p>
  5. Committed to building professional expertise and talent development mechanisms; able to balance standardized processes with flexible innovation.
 </p>
</div>


Rider Service Experience Manager

HungerStation | هنقرستيشن

<div>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Leading frontline teams and ensuring smooth site execution in line with Hungerstation's
  </li>
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   delivery mission.
  </li>
  <li>
   Lead and supervise Last Mile Team Leaders, ensuring shift coverage, performance, and
  </li>
  <li>
   adherence to targets.
  </li>
  <li>
   Monitor rider attendance, scheduling, and shift readiness in coordination with Team
  </li>
  <li>
   Leaders.
  </li>
  <li>
   Conduct regular team meetings, coaching sessions, and performance check-ins.
  </li>
  <li>
   Ensure rider teams are trained on delivery standards, safety protocols, and customer
  </li>
  <li>
   service.
  </li>
  <li>
   Ensure compliance with operational procedures, safety guidelines, and delivery standards.
  </li>
  <li>
   Address incidents, rider issues, and customer complaints in coordination with support
  </li>
  <li>
   teams.
  </li>
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   Monitor real-time delivery performance via Control Tower updates and take corrective
  </li>
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   action.
  </li>
  <li>
   Support audits, inspections, and site-level recovery plans in case of disruptions.
  </li>
  <li>
   Set performance objectives, provide necessary support, evaluate direct reports, and
  </li>
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   provide regular feedback on performance.
  </li>
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   Participate in the identification and recruitment of key talents for the function.
  </li>
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   Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor
  </li>
  <li>
   the workflow.
  </li>
  <li>
   Provide opportunities for team members to suggest, participate in, and contribute to
  </li>
  <li>
   improvement, innovation, and knowledge-sharing initiatives.
  </li>
  <li>
   Follow all relevant policies, procedures, and processes for the daily work to be carried out
  </li>
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   in a controlled and consistent manner.
  </li>
  <li>
   Contribute to the identification of opportunities for continuous improvement of processes
  </li>
  <li>
   and practices to enhance effectiveness.
  </li>
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   Uphold a high-performance working environment and promote HS&rsquo;s Values.
  </li>
 </ul>
 <p>
  <br/>
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 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
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  <br/>
 </p>
 <ul>
  <li>
   4 - 6 years of relevant experience.
  </li>
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   Strong knowledge of logistics and operational tools.
  </li>
  <li>
   Strong organizational and multitasking abilities.
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   Leadership and team management.
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   Attention to detail and operational excellence.
  </li>
  <li>
   Proficiency in logistics and fleet management software.
  </li>
  <li>
   Bachelor&rsquo;s degree in SC, Logistics, Business, or a relevant field is required.
  </li>
 </ul>
 <p>
 </p>
</div>


Last Mile Operations Senior Supervisor

MS Holiday Homes

<p>We&rsquo;re looking for someone who can manage both rider financial operations and rider scheduling efficiently. The ideal candidate should be analytical, organized, and confident working with Google Sheets and basic numbers.</p><p>Key things to look for in the candidate:</p><p>1. Rider Payments &amp; Finance</p><p>Understands how to prepare and manage monthly payment sheets for riders and agencies.</p><p>Can calculate salaries, incentives, and management fees correctly.</p><p>Knows how to reconcile cash collected from riders (e.g., Cash on Delivery).</p><p>Able to build simple invoices using Google Sheets or Excel.</p><p>2. Rider Planning &amp; Scheduling</p><p>Can create rider schedules (shifts, off days, and peak-hour planning).</p><p>Understands over-supply and under-supply management &mdash; ensuring we have the right number of riders at the right time.</p><p>Should know how to draw delivery zones on maps (for example, using Google My Maps or similar tools).</p><p>Can forecast rider onboarding needs based on order volume and business growth.</p><p>Knows how to track average order duration and rider efficiency to use minimum riders for maximum orders.</p><p>Tools &amp; Skills:</p><p>Must be comfortable using Google Sheets and basic data formulas.</p><p>Basic understanding of operations metrics like order completion rate, average delivery time, and rider utilization.</p><p>Detail-oriented, reliable, and proactive in identifying performance gaps or payment issues.</p><p>Job Type: Full-time</p><p>Pay: AED4,500.00 - AED6,000.00 per month</p><p>Work Location: Remote</p>

Rider Operations Associate (Finance & Scheduling)

Delivery Hero

<div><b>Company Description</b><p><br>
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><p><b><br>
Role Summary</b></p><p>
The Sr. Team Lead Rider is a critical lead role responsible for overseeing front-line onboarding and compliance operations across the UAE. This position ensures that every rider entering the fleet meets mandated requirements, while simultaneously maintaining operational throughput, audit readiness, and compliance integrity.</p><p><br>
The role requires strong leadership, the ability to balance speed with accuracy, and a commitment to continuous process improvement.</p><p><b>
What&rsquo;s On Your Plate?</b></p><ul><li><p>
Lead and manage the daily operations of rider onboarding and compliance functions across multiple cities.</p></li><li><p>
Develop, implement, and monitor processes to ensure seamless onboarding and timely compliance with all mandated documents.</p></li><li><p>
Establish KPIs and regularly monitor progress to maintain onboarding velocity without compromising compliance accuracy.</p></li><li><p>
Anticipate potential backlogs or risks and proactively implement solutions to mitigate audit exposure or operational delays.</p></li><li><p>
Provide regular reporting, analysis, and recommendations to senior leadership to enhance onboarding and compliance outcomes.</p></li><li><p>
Supervise and coach the Onboarding Lead and Compliance Admin to achieve high-quality performance standards.</p></li><li><p>
Partner with internal stakeholders (Legal, Operations, HR, City Logistics teams) and external 3PLs to resolve bottlenecks and ensure smooth collaboration.</p></li></ul><b><br>
Qualifications</b><p><b><br>
What Did We Order?</b></p><p><b>
Education &amp; Experience</b></p><ul><li><p>
Bachelor&rsquo;s Degree required; Master&rsquo;s preferred.</p></li><li><p>
2&ndash;3 years of experience in large-scale operations, ideally in last-mile delivery, e-commerce, or mobility tech.</p></li><li><p>
Demonstrated experience managing senior operations staff and cross-functional projects.</p></li></ul><p><b>
Core Competencies</b></p><ul><li><p>
Operational Leadership &amp; Strategic Foresight: Ability to drive day-to-day execution while shaping long-term direction.</p></li><li><p>
Analytical Mindset: Skilled in leveraging data and dashboards not only to measure performance but also to translate insights into action.</p></li><li><p>
Stakeholder Management: Proven ability to influence, align, and build trust across teams and with external partners.</p></li><li><p>
People &amp; Process Development: Passion for coaching teams, building scalable frameworks, and raising the bar for compliance and operational excellence in a high-growth, fast-paced environment.</p></li></ul></div>

Sr. Team Lead Rider

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