live chat assistant remote

ADF Medical

<div>
 <strong>
  JOB OPENING &mdash; Live Chat Assistant (Remote)
 </strong>
 <strong>
  ADF Medical Services Inc.
  <br/>
  <br/>
 </strong>
 We're hiring a friendly and attentive
 <strong>
  Remote Live Chat Assistant
 </strong>
 to provide real-time online support to our patients and clients. If you're a quick typist with a warm personality and strong written communication skills &mdash; this role is perfect for you.
 <br/>
 <br/>
 <strong>
  Role:
 </strong>
 Live Chat Assistant (Remote)
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Customer Support &amp; Patient Services
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Fully Remote
 <strong>
  🕐 Type:
 </strong>
 Full-Time / Part-Time
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to patient and client inquiries instantly through our live chat platform
  </li>
  <li>
   Provide helpful and accurate information on services, appointments, billing, and support
  </li>
  <li>
   Manage multiple live chat conversations simultaneously with speed and professionalism
  </li>
  <li>
   Log and document all chat interactions accurately in our CRM system
  </li>
  <li>
   Identify and escalate urgent or unresolved issues to the appropriate team
  </li>
  <li>
   Deliver a consistently warm, helpful, and professional experience in every chat
  </li>
  <li>
   Follow all company communication guidelines and service quality standards
  </li>
  <li>
   Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay
  </li>
  <li>
   Health, dental &amp; vision benefits (full-time employees)
  </li>
  <li>
   Paid time off &amp; paid holidays
  </li>
  <li>
   Flexible shift options including evenings and weekends
  </li>
  <li>
   Supportive team environment and ongoing coaching
  </li>
  <li>
   Career growth and advancement opportunities within ADF Medical Services
  </li>
 </ul>
</div>


Live Chat Assistant-Remote

<div>
 <strong>
  JOB OPENING &mdash; Live Chat Agent
 </strong>
 <strong>
  ADF Medical Services Inc.
  <br/>
  <br/>
 </strong>
 We're hiring an energetic and professional
 <strong>
  Live Chat Agent
 </strong>
 to deliver real-time support to our patients and clients online. If you're a fast typist with a friendly attitude and strong written communication skills &mdash; this role is perfect for you.
 <br/>
 <br/>
 <strong>
  Role:
 </strong>
 Live Chat Agent
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Customer Support &amp; Patient Services
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Fully Remote
 <strong>
  🕐 Type:
 </strong>
 Full-Time / Part-Time
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to patient and client inquiries instantly through our live chat system
  </li>
  <li>
   Provide helpful and accurate information on services, appointments, billing, and support
  </li>
  <li>
   Manage multiple live chat conversations simultaneously with speed and professionalism
  </li>
  <li>
   Log and document all chat interactions accurately in our CRM system
  </li>
  <li>
   Identify and escalate urgent or unresolved issues to the appropriate team
  </li>
  <li>
   Deliver a consistently positive and professional patient experience in every chat
  </li>
  <li>
   Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay
  </li>
  <li>
   Health, dental &amp; vision benefits (full-time employees)
  </li>
  <li>
   Paid time off &amp; paid holidays
  </li>
  <li>
   Flexible shift options including evenings and weekends
  </li>
  <li>
   Supportive team environment and ongoing coaching
  </li>
  <li>
   Career growth and advancement opportunities within ADF Medical Services
  </li>
 </ul>
</div>


Live Chat Agent

Lensa

<div>
 Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Amaze Health. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
 <br/>
 <br/>
 Amaze Health delivers concierge-style virtual care that feels like having a trusted &ldquo;doctor friend&rdquo; on call 24/7, for everything from sudden illnesses to chronic conditions and mental health. As a true partner, we simplify the healthcare maze, guiding patients with clarity, compassion, and confidence while empowering them to take control of their health. Beyond treatment, we provide partnership, helping people feel heard, supported, and cared for throughout their journey. Join us as we transform healthcare, one patient at a time.
 <br/>
 <br/>
 Amaze is seeking a compassionate and skilled Nurse Practitioner (NP) or Physician Assistant (PA), to join our dedicated virtual care team. We welcome Advanced Practice Providers (APPs) who are driven by empathy, continuous learning, and delivering patient-first solutions in a flexible, on-demand environment.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Uncover root causes: Ask thoughtful, intuitive questions over video or secure chat to understand the underlying issues behind illness, injury, or medical conditions.
  </li>
  <li>
   Deliver accurate diagnoses: Utilize clinical expertise, patient history, and remote diagnostic tools to provide precise and informed assessments in a virtual setting.
  </li>
  <li>
   Guide care decisions: Efficiently order, interpret, and follow up on lab tests, leveraging digital platforms to personalize and coordinate each patient&rsquo;s care plan.
  </li>
  <li>
   Prescribe with clarity: Electronically write prescriptions and clearly explain their proper usage, administration, and possible side effects, ensuring patients feel informed and confident through virtual or written communication.
  </li>
  <li>
   Collaborate as a team: Work closely with physicians, fellow APPs, and the extended care team to deliver seamless, coordinated care with a patient-first approach.
  </li>
  <li>
   Innovate under pressure: Respond to emerging challenges with creative, patient-centered solutions that adapt to the realities and opportunities of virtual care.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education &amp; Licensure: Active, unrestricted license as an APP. NPs must hold a compact nursing license.
  </li>
  <li>
   Experience: A minimum of four (4) years providing care in primary, family, urgent or emergency care.
  </li>
  <li>
   Key Attribute: Strong communication and digital literacy skills to connect with patients and team members alike in a virtual environment.
  </li>
  <li>
   Language: While not required, candidates who are bilingual in English and Spanish is preferred.
  </li>
  <li>
   Location: While this is a virtual position, applicants must live in one of the following states - Arizona, Colorado, Illinois, Missouri, Ohio, Pennsylvania or Texas.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   An inclusive culture that values diverse backgrounds and expertise, brought together in a virtual workspace.
  </li>
  <li>
   Opportunities to grow and innovate within a forward-thinking, technology-driven healthcare environment.
  </li>
  <li>
   Flexible, remote working arrangements to help you balance life and work.
   <br/>
   <br/>
  </li>
 </ul>
 If you&rsquo;re a dedicated healthcare professional ready to make a real difference, we want to hear from you. Help us empower healthier lives, one virtual visit at a time.
 <br/>
 <br/>
 Join our virtual care team today and advance your career while reaching patients wherever they need you most.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 Amaze provides an extensive benefits package featuring medical, dental, and vision coverage, along with paid time off and a 401(k) plan.
 <br/>
 <br/>
 Pay Range is $55- $70/hr
 <br/>
 <br/>
 Shift is four (4) - 10 hour days with rotating weekends
 <br/>
 <br/>
 If you have questions about this posting, please contact support@lensa.com
</div>


Nurse Practitioner or Physician Assistant - Remote

Ivy Rehab Network

<div><p><b>State of Location:</b></p>
Texas<p></p><p><b>
Position Summary:</b></p><p></p>
At Ivy Rehab, we're &quot;All About the People&quot;! As a Patient Engagement Advocate (Healthcare Call Center Representative), you will play a crucial role in our mission to help enable people to live their lives to the fullest.<p></p><p>
Join Ivy Rehab&rsquo;s dedicated team where you&rsquo;re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.</p><p></p><p><b>
Job Description:</b></p><p></p><div><div><div><div><div><p><b>
Assignment: </b>Temporary (90-Day Assignment) with Opportunity to Become Permanent
</p></div><div><p><b>Schedule:</b> Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST</p></div></div></div><div></div><p>
We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.<br>
<br>
The<b> Patient Engagement Advocate </b>(Healthcare Call Center Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a &ldquo;local&rdquo; patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.</p></div><p></p><div><p><b><br>
Your responsibilities will include:</b></p></div><div><ul><li><p>
Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.</p></li></ul></div><div><ul><li><p>
Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient&rsquo;s needs are handled with care.</p></li></ul></div><div><ul><li><p>
Leverage technology and knowledge base content modules to provide an experience that &ldquo;feels local&rdquo; from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid &ldquo;us vs them&rdquo; approach and demonstrate an inclusive &ldquo;we&rdquo; mentality.</p></li></ul></div><div><ul><li><p>
Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.</p></li></ul></div><div><ul><li><p>
Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.</p></li></ul></div><div><ul><li><p>
Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.</p></li></ul></div><div><ul><li><p>
Effectively inform and educate patients on insurance and about our financing/payment plan options.</p></li></ul></div><div><ul><li><p>
Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.</p></li></ul></div><div><ul><li><p>
Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.</p></li></ul></div></div><div><div><ul><li><p>
Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.</p></li></ul></div><div><ul><li><p>
May work in other channels such as outbound, email, chat, etc.</p></li></ul></div><div><ul><li><p>
Perform other duties as assigned.</p></li></ul></div><p></p><div><p><b><br>
To excel in this role, you should </b><b>possess</b><b>:</b></p></div><div><ul><li><p>
High School/GED or equivalent; College degree is preferable</p></li></ul></div><div><ul><li><p>
Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps</p></li><li><p>
Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.</p></li><li><p>
Minimum Internet speeds of 10 Mbps upload and 150 Mbps download; Latency &lt;50 ms; and Packet Loss &lt;2%</p></li><li><p>
Preferred typing aptitude of 50-70 WPM.</p></li></ul></div><div><ul><li><p>
Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)</p></li></ul></div><div><ul><li><p>
Demonstrated tenure in previous positions of at least 2-3 years</p></li></ul></div><div><ul><li><p>
Must have a dedicated, quiet workspace at home (with a door) to work without distractions</p></li></ul></div><div><ul><li><p>
Must be able to provide a reliable high-speed internet connection for remote work</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills and the ability to effectively engage with patients</p></li></ul></div><div><ul><li><p>
Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)</p></li></ul></div><div><ul><li><p>
Attention to detail</p></li></ul></div><div><ul><li><p>
Ability to work in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Must be technically savvy, with demonstrated experience working with multiple systems and apps</p></li></ul></div><p></p><div><p><b>
We welcome you to apply if you </b><b>hold</b><b> the following attributes:</b></p></div><div><ul><li><p>
Good listener</p></li></ul></div><div><ul><li><p>
Collaborative and team player</p></li></ul></div></div><div><div><ul><li><p>
Ability to display caring attitude and be empathetic</p></li></ul></div><div><ul><li><p>
Multi-task-carry on engaging conversation while following proper protocols for information capture</p></li></ul></div><div><ul><li><p>
Receptivity to coaching as well as understanding your strengths and opportunities for development</p></li></ul></div><p></p><div><p><b><br>
Why choose Ivy</b><b>?</b></p></div><div><ul><li><p><b>
Best Employer:</b> A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.</p></li></ul></div><div><ul><li><p><b>
Exceeding Expectations:</b> Deliver best-in-class care and witness exceptional patient outcomes.</p></li></ul></div><div><ul><li><p><b>
Exceptional Partnerships: </b>Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.</p></li></ul></div><div><ul><li><p><b>
Empowering Values:</b> Live by values that prioritize teamwork, growth, and serving others.</p></li></ul><p></p><p><i>
#LI-remote</i></p><p><i>
#LI-ST1</i></p></div></div><p></p><p><i>
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.</i></p><p></p><p>
ivyrehab.com</p></div><p></p>

Healthcare Call Center Representative (Temp-to-Perm)

Equivity

<div><div><b>We're accepting applications from any U.S. location - this is a remote position.</b></div><div></div><div><br>
Equivity is seeking a detail-driven Remote Legal Assistant to support electronic filing operations. This is a full-time position working Monday&ndash;Friday, 9:00 AM&ndash;6:00 PM Eastern Time with a 30-minute lunch.</div><div>
Live, real-time availability during scheduled hours is required.</div><div>
This role is ideal for someone who enjoys structured, high-volume workflows and takes pride in precision and efficiency.</div><div>
Experience e-filing in at least two jurisdictions is strongly preferred.</div><div></div><h3 class="jobSectionHeader"><b><br>
What You&rsquo;ll Do:</b></h3><ul><li>
Prepare and submit electronic filings following established procedures</li><li>
Monitor submission status and confirm successful filings</li><li>
Coordinate corrections and resubmissions when needed</li><li>
Track deadlines and ensure timely processing</li><li>
Maintain organized filing records and confirmations</li><li>
Communicate filing updates clearly to internal team members</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
What We&rsquo;re Looking For:</b></h3><ul><li>
Minimum 1 year experience in a legal assistant or legal administrative role</li><li>
Minimum 1 year experience e-filing in state court</li><li>
Strongly preferred: experience e-filing in at least two jurisdictions</li><li>
Strong attention to detail and commitment to accuracy</li><li>
Ability to follow defined processes and maintain consistency in high-volume work</li><li>
Comfortable working within structured workflows and managing deadline-driven tasks</li><li>
Comfortable quickly learning and working within new filing systems and platforms</li><li>
Clear written and verbal communication skills</li><li>
Ability to work independently in a remote setting</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Compensation &amp; Benefits:</b></h3><ul><li>
$20 per hour
</li><li>Medical, dental, and vision coverage</li><li>
Training will be provided</li><li>
Paid sick time</li><li>
Eight paid holidays</li><li>
Employee discounts and expense reimbursements</li><li>
Ongoing professional support</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Why Join Equivity:</b></h3><div>
Equivity was founded by an attorney and is led by legal professionals who understand the importance of precision and timeliness in legal operations. Our team works remotely within a structured, process-driven environment with clearly defined expectations. This role offers the opportunity to build specialized expertise in legal filing coordination while working within a consistent and well-supported workflow.</div><div></div><h3 class="jobSectionHeader"><b><br>
About Equivity:</b></h3><div>
Equivity provides virtual paralegal, administrative, reception, staffing, and marketing services to attorneys and businesses nationwide. Our team works remotely while maintaining a collaborative, professional environment built on long-term support, consistency, and client success.</div><div></div><div><br>
Learn more at www.equivityva.com.</div><div></div><div><br>
Equivity is an Equal Opportunity Employer committed to a diverse and inclusive workplace.</div><p>
E04JI802msqh4094yk8</p></div>

Remote Legal Assistant

UnifiedCommunications.com

<div><div><p>We are seeking a proactive and customer-centric AV Support Tech to provide technical assistance and solutions to customers utilizing our AV and Unified Communications products. The Support Agent will serve as a key point of contact for troubleshooting, addressing customer inquiries, and ensuring smooth operation of our AV systems and software. This role demands strong communication skills, a problem-solving mindset, and a passion for delivering high-quality customer experiences.</p>
<p><b>Core Values</b>:</p>
<p>Leadership &ndash; Lead with transparency, integrity, courage and heart.</p>
<p>Innovation &ndash; Fuel next-gen solutions through curious experimentation.</p>
<p>Knowledge &ndash; Achieve mastery via extreme learning and teaching.</p>
<p>Excellence &ndash; Work passionately to build a beloved company.</p>
<p>Relationship &ndash; Nurture amazing customer and partner relationships.</p>
<p>Convenience &ndash; Make it radically simple to do business with us.</p>
<p><b>Key Responsibilities</b>:</p>
<p><b>Customer Support</b>:</p>
<ul><li>Serve as the primary contact for customer technical issues via phone, email, and chat.</li>
<li>Troubleshoot and resolve hardware and software issues for AV systems, video conferencing tools (Microsoft Teams, Zoom), and related equipment.</li>
<li>Provide prompt and professional responses to customer inquiries, ensuring customer satisfaction.</li>
</ul>
<p><b>Technical Troubleshooting</b>:</p>
<ul><li>Diagnose and troubleshoot issues related to AV systems, structured cabling, audio/video conferencing, digital signage, and wireless networks.</li>
<li>Escalate complex issues to higher-level support teams or OEMs as needed.</li>
<li>Maintain documentation of technical support cases, including resolutions and follow-up actions.</li>
</ul>
<p><b>System Setup and Configuration</b>:</p>
<ul><li>Assist clients in setting up and configuring AV systems, including cameras, microphones, displays, and control systems.</li>
<li>Guide customers through product features and best practices for utilizing AV equipment.</li>
<li>Ensure that all client systems are properly configured and tested prior to live use.</li>
</ul>
<p><b>Customer Training and Knowledge Sharing</b>:</p>
<ul><li>Provide remote training to customers on AV system use and troubleshooting.</li>
<li>Develop and maintain knowledge base articles to assist customers with common technical issues.</li>
<li>Share knowledge and updates on the latest technology trends and best practices with clients.</li>
</ul>
<p><b>Collaboration and Escalation</b>:</p>
<ul><li>Work closely with the AV Lead Installer and other team members to resolve complex technical problems.</li>
<li>Collaborate with the installation teams and other cross-functional teams to identify, troubleshoot, and resolve product issues and ensure seamless customer service.</li>
<li>Escalate critical issues and system-wide problems to management and collaborate on resolutions.</li>
</ul>
<p><b>Requirements</b>:</p>
<ul><li>Experience in IT or AV technology support, with knowledge of video conferencing systems such as Microsoft Teams Rooms and Zoom Rooms.</li>
<li>Skilled in technical troubleshooting of audio/video conferencing systems. Experienced in remotely configuring and maintaining AV equipment across various AV spaces, ensuring optimal performance and functionality.</li>
<li>Ability to convey technical information effectively to both technical and non-technical audiences</li>
<li>A team player with strong organizational and multitasking abilities.</li>
<li>Strong time management, organizational, communication, and interpersonal skills.</li>
<li>A customer-focused mindset committed to delivering high-quality solutions and consistently exceeding customer expectations.</li>
<li>Excellent problem-solving skills with the ability to think creatively to resolve technical issues.</li>
<li>Technical certifications or training relevant to the role, including experience with Audio-Visual equipment and collaboration technology platforms like MS Teams and Zoom.</li>
<li>Extensive expertise in SBC, telephony setup, and configuration.</li>
<li>Experience with supported technology brands, such as HP/Poly, Logitech, Yealink, Crestron, Lenovo, QSC, Biamp, and Shure.</li>
<li>Proficient in troubleshooting with expertise in log analysis, PowerShell</li>
<li>Familiarity with ticketing and tracking systems.</li>
</ul>
<p><b>Desired Experience</b>:</p>
<ul><li>Experience in AV integration on the integrator and/or corporate side, with an emphasis on physical installation.</li>
<li>Knowledge of control systems, audio solutions, digital signage, and system integration.</li>
<li>Certifications include Microsoft (MS-100/101 or 102, MS-700/720/740), Basic IP networking and security, with a strong understanding and troubleshooting ability for MS Teams or Zoom phone clients, MS Teams/Zoom Rooms, Teams/Zoom phones and related OEM technologies.</li>
<li>Experience in operating and supporting live events in corporate, hospitality, or major event venues.</li>
<li>Perform regular inspections and health checks in conference rooms to ensure the proper functionality and upkeep of AV and network equipment.</li>
<li>Certification &ndash; CTS, CTS-I or CTS-D equivalent</li></ul></div></div>

AV Support Technician

VillageMD

<div><h1 class="jobSectionHeader"><b>About Our Company</b></h1><p>
We&rsquo;re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.</p><p></p><p>
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.</p><p></p><p>
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.</p><p></p><p><b>
Please Note: </b>We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.</p><p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><div><div><p><b>
Home Location:</b> 9055 Katy Fwy. Houston, TX 77024</p></div><p></p><div><p><br>
As a <b>Medical Assistant</b>, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.</p></div><p></p><div><p><b>
How You Will Get Things Done:</b></p></div><div><ul><li><p>
Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities</p></li></ul></div><div><ul><li><p>
Collects and documents vital signs, histories, and screenings</p></li></ul></div><div><ul><li><p>
Authorizes prescription refills as directed</p></li></ul></div><div><ul><li><p>
Prepares patients, room, and supplies for visits or examinations</p></li></ul></div><div><ul><li><p>
Performs phlebotomy and correctly processes specimens</p></li></ul></div><div><ul><li><p>
Cleans and maintains treatment rooms and equipment</p></li></ul></div><div><ul><li><p>
Other duties as assigned</p></li></ul></div><p></p><div><p><b>
How You Will Build Trust:</b></p></div><div><ul><li><p>
Demonstrates kindness and compassion in all patient interactions</p></li></ul></div><div><ul><li><p>
Performs quality controls and equipment checks.</p></li></ul></div><div><ul><li><p>
Participate in brand marketing, rotating throughout the vestibule, with a focus on engaging and increasing patient volume.</p></li></ul></div><p></p><div><p><b>
How You Will Innovate:</b></p></div><div><ul><li><p>
Prepares and administers PO, IM, and ID medications as directed by the Provider, utilizing the &ldquo;Rights of Vaccine or Medication Administration&rdquo;</p></li></ul></div><div><ul><li><p>
Provides instruction to the patient regarding medications and diet</p></li></ul></div><p></p><div><p><b>
Experience to Drive Change:</b></p></div><div><ul><li><p>
Certified Medical Assistant or eligible within 90 days of hire</p></li></ul></div></div><div><div><ul><li><p>
1 year of experience preferred</p></li></ul></div><div><ul><li><p>
Phlebotomy experience required</p></li></ul></div><div><ul><li><p>
Current BLS certification for healthcare providers preferred; required within 90 days of employment</p></li></ul></div><div><ul><li><p>
High School Diploma/Equivalency required</p></li></ul></div><div><ul><li><p>
Experience in primary care, family practice, internal medicine, urgent care or ER preferred</p></li></ul></div></div><p></p><h1 class="jobSectionHeader"><b>
About Our Commitment</b></h1><h2 class="jobSectionHeader"><b>
Total Rewards at VillageMD</b></h2><p>
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD&rsquo;s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.</p><p></p><h2 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h2><p>
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.</p><p></p><h2 class="jobSectionHeader"><b>
Safety Disclaimer</b></h2><p>
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.</p></div>

Medical Assistant - Memorial

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