live chat support agent

Arabian Web Publishing Group

- Should have very good command over spoken and special written English. - Live chat support to all related web users - Can communicate with Internal/external staff for their day to day queries &amp; their quick fix. - Preferably a graduate with minimum 1 year experience. - Experience in Customer services role, preferably from a support/call center - Strong communication and follow-up skills - Have working knowledge of computer software&rsquo;s like MS word, excel.Job Type: Full-timePay: Rs40,000.00 - Rs48,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Correspondence Executive (Email/Live Chat)/CS Support Agent - URGENT

ADF Medical

<div>
 
 JOB OPENING &mdash; Live Chat Support (Fully Remote)
 
 
 ADF Medical Services Inc.
 
 
 
 We're hiring a responsive and professional
 
 Fully Remote Live Chat Support
 
 agent to assist our patients and clients through our digital chat platform in real time. If you're a fast typist with great written communication skills and a passion for helping people online &mdash; this role is for you.
 
 
 
 Role:
 
 Live Chat Support Agent (Fully Remote)
 
 
 
 Department:
 
 Customer Support &amp; Patient Services
 
 
 
 Location:
 
 Fully Remote
 
 🕐 Type:
 
 Full-Time / Part-Time
 
 
 
 Requirements
 
 
 
 
 What You'll Do:
 
 
 
 <ul>
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 Respond instantly to patient and client inquiries through our live chat platform
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 Provide accurate and helpful information on services, appointments, billing, and support
 </li>
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 Manage multiple live chat conversations simultaneously with speed and professionalism
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 Log and document all chat interactions accurately in our CRM system
 </li>
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 Identify and escalate urgent or unresolved issues to the appropriate team promptly
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 Deliver a consistently warm and professional patient experience in every chat
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 Follow all company communication guidelines and service quality standards
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 Adhere strictly to HIPAA guidelines and patient confidentiality protocols at all times
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer:
 
 
 
 <ul>
 <li>
 Competitive pay
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 Health, dental &amp; vision benefits (full-time employees)
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 Paid time off &amp; paid holidays
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 Flexible shift options including evenings and weekends
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 100% remote &mdash; work from anywhere
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 Supportive team environment and ongoing coaching
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 Career growth and advancement opportunities within ADF Medical Services
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 </ul>
</div>

Live Chat Support-Fully Remote

ASK Development

Position: Live Chat Officer Location: IslamabadRequirements:<ul><li>Minimum Qualification: Graduation (14 years or above)</li><li>Fluent English communication skills</li><li>Excellent typing speed</li><li>Age limit: Up to 32 years (Male &amp; Female)</li><li>Willing to work in rotational shifts</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Chat support: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Fresh Graduate

Iyrix Technologies

At Iyrix Tech We are looking for a proactive and tech-savvy Chat &amp; Technical Support Specialist to join our team and deliver exceptional customer support.Key Responsibilities<ul><li>Provide real-time support to customers via live chat and email</li><li>Assist users with onboarding, setup, and troubleshooting</li><li>Handle technical queries related to the SaaS platform</li><li>Identify bugs/issues and report them to the development team</li><li>Maintain high response time and customer satisfaction</li><li>Document common issues and create help guides/FAQs</li><li>Collaborate with sales and product teams when needed</li></ul>Requirements<ul><li>1+ year experience in customer support or technical support (preferably SaaS)</li><li>Strong written English communication skills</li><li>Familiarity with tools like Intercom, Zendesk, Freshdesk, or similar</li><li>Ability to handle multiple chats simultaneously</li><li>Problem-solving mindset and attention to detail</li><li>Availability for flexible shifts (including night shift if required)</li></ul>Nice to Have<ul><li>Basic understanding of CRM systems</li><li>Prior experience supporting international clients (US/UK)</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Remote flexibility</li><li>Growth opportunities in a fast-scaling SaaS company</li><li>Performance-based bonuses</li></ul>Pay: Rs45,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>When can you join?</li><li>Shift timings are 5pm to 2am, is it okay for you?</li></ul>Experience:<ul><li>Chat Support: 1 year (Required)</li></ul>Work Location: In person

Chat & Technical Support Specialist (45k - 75k)

Live Support Ltd

We Are Hiring: Technical Customer Support Executive (Live Chat)Shift Timing: 1:00 PM &ndash; 9:00 PM Salary: PKR 65,000 &ndash; 75,000 (depending on experience) Location: Gulberg II, LahoreJob Description: We are looking for a motivated and detail-oriented Technical Customer Support Executive to join our team. The selected candidate will be responsible for handling customer queries through live chat, providing timely technical assistance, and ensuring a high level of customer satisfaction. This role requires strong communication skills, problem-solving ability, and a basic understanding of technical systems and troubleshooting.Key Responsibilities:<ul><li>Respond to customer inquiries via live chat in a professional and timely manner</li><li>Identify customer issues and provide accurate technical solutions</li><li>Troubleshoot basic technical problems and guide customers step-by-step</li><li>Escalate complex issues to the relevant department when necessary</li><li>Maintain proper records of customer interactions and issues</li><li>Ensure customer satisfaction by delivering quality support</li><li>Stay updated with company products, services, and policies</li></ul>Requirements:<ul><li>Minimum Intermediate or Bachelor&rsquo;s degree preferred</li><li>Strong written communication skills (English)</li><li>Basic technical knowledge (software, internet, or related systems)</li><li>Ability to multitask and handle multiple chats simultaneously</li><li>Prior experience in customer support or call center is an advantage</li><li>Good problem-solving and analytical skills</li><li>Ability to work in a team environment</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Opportunities for growth and career development</li><li>Training and skill development</li></ul>How to Apply: Interested candidates can send their CV via WhatsApp at 0300-7449588Job Type: Full-timePay: Rs65,000.00 - Rs75,000.00 per monthWork Location: In person

Technical Customer Support (Live Chat)

Bybit

<div>
 
 
 Bybit Introduction：
 
 
 
 Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.
 
 
 Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.
 
 
 
 
 
 As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.
 
 
 
 
 
 
 Please note that the ability to read and type in both Arabic and English is a must!
 
 
 
 
 
 
 
 
 Job Description:
 
 
 
 <ul>
 <li>
 Assist clients on all inquiries via live chat or email.
 </li>
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 Ensure efficient and excellent customer service experience provided.
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 Be well equipped with the Company's platform/product including keeping abreast of general market conditions.
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 Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients.
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 Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management.
 </li>
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 Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.
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 Continuously seek improvement to enhance team&rsquo;s performance and work efficiency including overall work process.
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 </ul>
 
 
 
 
 
 
 Requirement:
 
 
 
 <ul>
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 Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity.
 </li>
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 Minimum diploma in business administration or business management with keen and sharp eye for numbers.
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 Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email).
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 Advantageous for candidates with experience working in financial institutions, fintech.
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 Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.
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 Proficient in
 
 English &amp; Arabic
 
 in communication and writing in order to liaise with dedicated market counterparts.
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 Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms.
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 Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance.
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 Able to perform 5 days' shift work including weekends &amp; Public Holidays (8am-5pm /4pm-1am /12am-9am).
 </li>
 </ul>
 
 
</div>

Customer Service Specialist (Emirati)

<div>
 
 Virtual Chat Support
 
 
 ADF Medical Services Inc.
 
 
 
 We're hiring a responsive and professional
 
 Virtual Chat Support
 
 agent to assist our patients and clients online. If you're a fast type with a helpful attitude and great written communication &mdash; we want to hear from you.
 
 
 
 Role:
 
 Virtual Chat Support Agent
 
 
 
 Department:
 
 Customer Support &amp; Patient Services
 
 
 
 Location:
 
 Fully Remote
 
 
 T
 
 ype:
 
 Full-Time / Part-Time
 
 
 
 Requirements
 
 
 
 
 What You'll Do:
 
 
 
 <ul>
 <li>
 Respond to patient and client inquiries in real time via live chat
 </li>
 <li>
 Provide helpful information on services, scheduling, and billing
 </li>
 <li>
 Handle multiple chat conversations simultaneously with professionalism
 </li>
 <li>
 Document all interactions accurately in our support system
 </li>
 <li>
 Escalate unresolved issues to the appropriate department
 </li>
 <li>
 Maintain patient privacy and confidentiality per HIPAA guidelines
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We're Looking For:
 
 
 
 <ul>
 <li>
 1+ year of chat support or online customer service experience
 </li>
 <li>
 Excellent written communication and grammar skills
 </li>
 <li>
 Typing speed of 45+ WPM with accuracy
 </li>
 <li>
 Comfortable managing multiple chats at once
 </li>
 <li>
 Reliable internet and a quiet home workspace
 </li>
 <li>
 Medical or healthcare background is a plus but not required
 </li>
 </ul>
</div>

Virtual Chat Support-ADF

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