loan processor

Guild Mortgage Company LLC

<div><p><b>Guild Mortgage Company</b>, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.</p>
<p><b>
Position Summary</b></p>
<p>
The Transaction Coordinator plays an important role in the organization by performing, under direct supervision, a number of activities related to assisting originators build complete loan files for submission. This role may perform Lead to Contract and/or Contract to Close duties.</p>
<p><b>
Essential Functions</b></p>
<p>
Lead to Contract duties:</p>
<ul>
<li>Assist originator in appointment setting with prospective and new applicants.</li>
<li>Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from lead to appointment.</li>
<li>Provide administrative support managing various client databases (lead tracker, MyCircle, Zillow, etc.). Send new clients online pre-qualification link on behalf of originator.</li>
<li>Pull and prep web applications and other administrative based duties, including updating credit reports and AUS findings, for licensed teammates.</li>
<li>Set and confirm appointments for the originator and manage calendar.</li>
<li>Prepare and send thank you cards to referral sources and new clients.</li>
<li>Act as a point of contact for the customer and referral source, keeping them informed throughout the process, subject to the limitations as set forth in Guild&rsquo;s SAFE Act and Consumer Privacy/Safeguarding in Information policies.</li>
<li>Run credit on loans assigned to an originator.</li>
<li>Request status updates from pre-approved clients and referral sources (weekly TBD calls).</li>
<li>Contact expired, pre-approved clients to gather necessary documentation for licensed teammates to update pre-approval documentation and/or letters.</li>
<li>Provide marketing support by coordinating, creating, obtaining compliance approval, tracking, and distributing advertising materials as needed.</li>
<li>Manage monthly compliance-approved email marketing to realtors.</li>
</ul>
<p>Contract to Close duties:</p>
<ul>
<li>Monitor key dates related to loan transactions and respond accordingly.</li>
<li>Send loan forms, disclosures agreements, and other supporting documentation to customers for completion and signature; manage the collection of completed documents accordingly.</li>
<li>Manage assigned originator's database; tracking active loan(s) and entering data as needed.</li>
<li>Maintain customer contact to ensure follow-up of loan application and answer basic customer inquiries, providing quality customer service, subject to Guild&rsquo;s SAFE Act policy.).</li>
<li>Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.</li>
<li>Order out 4506T, SSA, Credit Supplements, AccountCheck and Work Number as needed.</li>
<li>Prepare and submit loan applications to processing, helping to resolve any subsequent file issues and escalating processor conditions as required assisting processor in clearing any conditions placed on loan(s).</li>
<li>Provide any necessary administrative assistance through production and underwriting process.</li>
<li>Provide status updates to referral sources on active loans, subject to Guild&rsquo;s policies on Consumer Privacy and Safeguarding of Information.</li>
</ul>
<p>Additional common duties:</p>
<ul>
<li>Subject to the limitations set forth in Guild&rsquo;s SAFE Act policy, collect supporting documentation from customer, gathering necessary documentation for pre-approval.</li>
<li>Maintain referral source relationships through quick response time and excellent custom service.</li>
<li>Keep up to date with company approved programs and software systems; implement and execute new systems for team and clients.</li>
<li>Answer customer inquiries related to active loan, and/or loan application status.</li>
<li>May provide clerical and administrative support on an as needed basis.</li>
<li>Per law and/or company practice, this role is prohibited from submitting documents to underwriting; assisting borrowers with the completion of their application or explanation of documents, loan programs, or qualification criteria and quoting rates.</li>
<li>Per company policy and investor guidelines: this role is prohibited from ordering written (non-third party) employment, income, deposit, mortgage or rental verifications under any circumstances. This also includes:</li>
<li>Acting as a primary point of contact for the customer, and keeping the customer informed throughout the process.</li>
<li>Assisting Originator with obtaining an accurate and thorough 1003.</li>
<li>Analyzing customer&rsquo;s credit and financial scenario and determining appropriate loan product(s).</li>
<li>Pricing loan in accordance with Guild&rsquo;s policies and communicating fees to operations team.</li>
<li>Quoting rates and making commitments regarding locking to customer.</li>
<li>Discussing product features with customer.</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>High school diploma or equivalent preferred, along with a minimum of one year total experience in Mortgage lending or related field.</li>
<li>Does not require an active MLO licensing.</li>
<li>Ability to manage multiple priorities; strong detail orientation and highly organized.</li>
<li>Works with a strong sense of urgency and responsiveness.</li>
<li>Passionate about delivering excellence in customer service.</li>
<li>Demonstrated patience and professionalism when interacting with both internal and external customers.</li>
<li>Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.</li>
<li>Strong verbal and written communication skills. Basic math skills.</li>
<li>Ethical, with a commitment to company values.</li>
</ul>
<p><b>Supervision</b></p>
<ul>
<li>No direct or indirect reports.</li>
<li>Low level of independent judgment and discretion used in decision-making; executes standard core job responsibilities with only minor variation and escalates more complex issues for advice and resolution.</li>
<li>Travel: 0%</li>
</ul>
<p><b>Requirements</b></p>
<ul>
<li>Physical: Work is primarily sedentary; mobility in an office setting.</li>
<li>Manual Dexterity: Frequent use of computer keyboard and mouse.</li>
<li>Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.</li>
<li>Environmental: Office environment &ndash; no substantial exposure to adverse environmental conditions.</li></ul><br>
<p></p>
<p>
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&amp;D, LTD and 401(k) with employer match.</p>
<p>
Guild Mortgage Company is an Equal Opportunity Employer.</p>
<p>
This position offers eligibility for incentive compensation.</p>
<p>
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant&rsquo;s geographical location.</p></div>

Transaction Coordinator

HCLTech

<div>
 <p>
  <strong>
   Walkin Drive at HCL Tech Hyderabad - Consumer Lending &amp; US Mortgage
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Time and Venue
  </strong>
 </p>
 <p>
  21st February , 11.00 AM - 2.00 PM
 </p>
 <p>
  HCLTech office, Phoenix Avance Business Hub, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Process: Consumer Loan Application review (Auto Loans)
  </strong>
 </p>
 <p>
  <strong>
   Job Location : Hyderabad, India
  </strong>
 </p>
 <p>
  <strong>
   Experience: 3 to 12years
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Please note that immediate to 30days notice period candidates will be preferred.
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Description 1:
   </u>
  </strong>
 </p>
 <p>
  The process is part of the Consumer Loan application review , and it involves Back-office operations review and analysis of data and Auto Loan documents.
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Maintain a working knowledge of product-level requirements, loan limits, and other policy details for auto loans (all channels), credit cards, personal loans and lines of credit, and deposit accounts.
  </li>
  <li>
   Monitor various application queues to ensure applications are advanced through the consumer application origination process.
  </li>
  <li>
   Analyze and review documentation related to consumer applications with an emphasis on accuracy, legitimacy, and completeness of required documentation.
  </li>
  <li>
   Review documentation and clear stipulations as it pertains to Customer Identification Program (CIP).
  </li>
  <li>
   Review loan packets for completion and compliance prior to sending for loan disbursal.
  </li>
  <li>
   Clear any prior-to-fund conditions before passing application to funding.
  </li>
  <li>
   Maintain a working knowledge of current consumer application fraud trends, leveraging internal tools and resources to review applications for potential fraud, especially as it pertains to document review.
  </li>
 </ul>
 <p>
  <strong>
   Job requires:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Good written and oral communication skills in English.
   </strong>
  </li>
  <li>
   Minimum of one (1) year of experience in financial services or one (1) year of experience in a funding or processing role, is required.
  </li>
  <li>
   Good knowledge of Banking and Lending principles
  </li>
  <li>
   Good Analytical skills and Logical reasoning
  </li>
  <li>
   Should be a team player with good interpersonal skills
  </li>
  <li>
   Diploma required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Description 2:
   </u>
  </strong>
 </p>
 <p>
  <strong>
   Process: Appraisal Order (Home Equity)
  </strong>
 </p>
 <p>
  <strong>
   Job Location : Hyderabad, India
  </strong>
 </p>
 <p>
  <strong>
   Experience: 3 to 12years
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Please note that immediate to 30days notice period candidates will be preferred.
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Overview
  </strong>
 </p>
 <p>
  The Home Equity Appraisal Coordinator is responsible for managing the full appraisal workflow for Home Equity loan products. This includes determining the correct appraisal type, placing and tracking orders with Appraisal Management Companies (AMCs), verifying documentation, and maintaining accurate and compliant appraisal records. The ideal candidate has strong organizational skills, works independently, and brings prior experience handling
  <strong>
   Home Equity
  </strong>
  <strong>
   appraisal orders.
  </strong>
 </p>
 <p>
  <strong>
   Home Equity Appraisal Management:
  </strong>
 </p>
 <ul>
  <li>
   Review Home Equity loan files to determine the appropriate appraisal product (AVM, exterior-only, full appraisal, etc.).
  </li>
  <li>
   Submit appraisal requests to the appropriate Appraisal Management Company (AMC) based on product type and lender guidelines.
  </li>
  <li>
   Manage and monitor the flow of all Home Equity appraisal orders to ensure compliance with expected turn times.
  </li>
  <li>
   Communicate proactively with AMCs, appraisers, and internal Home Equity teams to resolve issues or delays.
  </li>
 </ul>
 <p>
  <strong>
   Documentation &amp; Data Management:
  </strong>
 </p>
 <ul>
  <li>
   Verify that all required documents needed for each appraisal are received accurately and completely.
  </li>
  <li>
   Input and maintain data from completed appraisal reports.
  </li>
  <li>
   Manage data received from third party vendors to ensure accuracy and compliance.
  </li>
  <li>
   Maintain organized, accurate, and upto date appraisal file records.
  </li>
 </ul>
 <p>
  <strong>
   Skills &amp; Competencies:
  </strong>
 </p>
 <p>
  Ability to work independently and manage multiple Home Equity orders at once.
 </p>
 <p>
  Strong time management and ability to meet tight deadlines.
 </p>
 <p>
  Exceptional accuracy and attention to detail.
 </p>
 <p>
  Dependable, organized, and committed to high integrity and confidentiality.
 </p>
 <p>
  Proficient in Excel, Outlook, and Word.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Strong verbal and written communication skills.
 </p>
 <p>
  <strong>
   Education &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Prior experience of ordering and managing Home Equity appraisals is required.
  </li>
  <li>
   Leadership experience (team lead, coordination, or process oversight).
  </li>
 </ul>
 <p>
  Experience in mortgage, lending, real estate
 </p>
</div>


Loan Analyst

Supreme Lending

<p></p><div><div><p><b>Job Description
</b></p><p><b>I. JOB SUMMARY:
 </b></p><p>Under the direction of the Post-Closing Manager, reviews and submits FHA and VA loan files for insuring or guarantee.</p>
<p><b>
II. DUTIES &amp; RESPONSIBLITIES:
</b></p><ul><li>Reviews for completion, a minimum of 10 assigned loan files per day and submits completed files for insuring/guarantee.</li>
<li>Updates the government insuring exceptions log with regard to incomplete files and notifies appropriate party as to the documentation required for completion.</li>
<li>Reviews and clears documentation received on incomplete loans.</li>
<li>Corrects deficiencies and communicates with appropriate government agency to resolve issues.</li>
<li>Processes principal reduction payments collected at closing prior to insuring or guarantee.</li>
<li>Insures FHA loans online by updating FHA Connection and completing the appropriate insuring screens.</li>
<li>Guarantees VA loans online by updating the VA portal and completing the appropriate screens.</li>
<li>Reviews loans through FHA Connection to determine which files require a binder per HUD request.</li>
<li>Submits FHA binder selections within the required timeframe, including audits, when appropriate.</li>
<li>Submits loan note guarantees on USDA loans to the appropriate investor.</li>
<li>Requests checks from accounting for USDA insuring; Sends check and package to the appropriate USDA office for insuring.</li>
<li>Scans insuring follow-up documentation into XDocs.</li>
<li>Maintains a professional image and adheres to standards consistent with company policies and procedures.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>III. JOB REQUIREMENTS:
</b></p><ul><li>High school diploma or equivalent.</li>
<li>Minimum of 2 years related mortgage experience, required.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Ability to meet deadlines.</li>
<li>Team player</li>
<li>Ability to adapt quickly to a rapidly changing environment.</li>
<li>Exhibit excellent PC skills.</li>
<li>Demonstrated excellent analytical skills with an attention to detail.</li>
<li>Display excellent time management, organizational and problem-solving skills.</li>
<li>Demonstrated ability to perform a number of complex tasks simultaneously and effectively.</li>
<li>Must be able to work regularly scheduled hours, arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods.</li>
<li>Must be able to work overtime on short notice, as required.</li>
</ul>
<p><b>DISCLAIMER:</b> The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the company.</p>
<div></div><div><div><b>
</b></div></div></div><div></div><div><div><div><div><b>Job Category: </b>Corporate Operations
</div><div><b>Job Type: </b>Full Time
</div><div><b>Work Type: </b>Hybrid Remote
</div><div><b>Job Location: </b>Dallas
</div><div><b>Job Number: </b>JO - 1441 - 22326</div></div></div></div></div>

Government Insuring Specialist

Signature Title Professionals, Inc

<p>Title experience required.</p><p>Full time position for an experienced real estate title processor/closer. Local title insurance agency offering competitive pay and a nurturing workplace environment. Title Agent license not required but definitely a plus.</p><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $60,000.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul><p>Physical Setting:</p><ul><li>Office</li></ul><p>Schedule:</p><ul><li>8 hour shift</li><li>Monday to Friday</li></ul><p>Supplemental Pay:</p><ul><li>Bonus pay</li></ul><p>Experience:</p><ul><li>Title processing: 2 years (Preferred)</li><li>title closer: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>Spanish (Preferred)</li><li>Portuguese (Preferred)</li></ul><p>Work Location: In person</p>

Title Insurance Processor/Closer

Lendmarq

<div><p><b>About Lendmarq Capital LLC:</b></p><p></p><p><br>
Lendmarq is a direct real estate lender providing specialty bridge and term loan products to residential real estate investors throughout the country. Our company is headquartered in Miami, FL with offices in Westport, CT, and NYC.</p><p>
We specialize in providing business-purpose mortgage loans for non-owner-occupied investment properties. We offer fix/flip, bridge loans, ground-up construction, and long-term rental financing. Lendmarq and its affiliates have extensive real estate experience and are known for their best-in-class service, and ability to execute.</p><p><b><br>
About The Role:</b></p><p>
As a Loan Coordinator at Lendmarq, you will play a pivotal role in our nationwide real estate operations, overseeing the loan process from inception to completion. Your responsibilities will include hands-on management of each loan file, ensuring that all conditions are met, and proactively addressing any challenges that arise to facilitate smooth transactions. You will collaborate closely with clients, brokers, correspondents, and vendors throughout the transaction.</p><p></p><p><b><br>
What You'll Do:</b></p><ul><li>
Review loan conditions and analyze problems to find effective solutions for clearance.</li><li>
Identify and address processing pipeline issues, proposing solutions to enhance efficiency.</li><li>
Build and maintain strong relationships with clients, providing exceptional service, addressing concerns promptly, and fostering long-term partnerships.</li><li>
Work closely with technology systems and tools to streamline processes and improve efficiency.</li><li>
Act as a primary point of contact for clients, providing assistance, answering queries, and guiding them through the loan application process.</li><li>
Continuously evaluate and refine loan processing workflows and procedures to optimize efficiency, streamline operations, and enhance the overall client experience.</li><li>
Maintain and update loan application pipelines, tracking the status of each application, identify bottlenecks, and proactively address issues to ensure timely processing.</li><li>
Coordinate with loan officers, underwriters, and closing agents to facilitate seamless communication and coordination throughout the loan processing lifecycle.</li><li>
Analyze credit and background for each file to ensure their loan profile falls within our guidelines.</li></ul><p><b>
Qualifications:</b></p><ul><li>
Prepare and organize loan documentation, ensuring all required forms and contracts are completed accurately and in accordance with company policies and regulatory requirements.</li><li>
Maintain effective communication on loan status with partners and coding and maintain Salesforce information.</li><li>
Coordinate timelines with borrower&rsquo;s title companies, insurance agents, appraisers, and third-party vendors to obtain necessary information.</li><li>
Know your processing pipeline, identifying speed bumps, bottlenecks, and proposing solutions.</li><li>
Identify and communicate risks and pitfalls to avoid when working through loan files.</li><li>
Maintain a high level of confidentiality and security while handling personal information, both verbally and in written documentation.</li><li>
Strong problem-solving skills and ability to think critically under pressure.</li><li>
Proficiency with technology and the ability to adapt to new software</li><li>
Ability to work autonomously while also being a team player.</li><li>
Exceptional organizational skills and attention to detail.</li><li>
Self-motivated and enthusiastic in achieving personal and company goals.</li><li>
Exceptional organizational skills with the capability to maintain a well structured workflow and easily retrieve information and documents as needed.</li><li>
Flexibility to adapt to peak periods of heavy workload and pressure.</li><li>
Ambitious and motivated with a strong desire to grow their career in the real estate finance industry.</li></ul><p></p><p><b><br>
What We Offer:</b></p><p>
We believe in supporting our employees both professionally and personally. Our comprehensive benefits package includes:</p><ul><li><b>
Health Insurance</b> &ndash; Robust medical coverage with costs primarily covered by the employer.</li><li><b>
401(k) Retirement Plan</b> &ndash; Plan for your future with our retirement savings program.</li><li><b>
Commuter Benefits Program</b> &ndash; Save on your daily commute with pre-tax transportation options.</li><li><b>
Employee Assistance Program (EAP)</b> &ndash; Access free and confidential support for personal or professional challenges.</li><li><b>
Financial Wellness Resources</b> &ndash; Tools and guidance to help you reach your financial goals.</li><li><b>
Paid Time Off</b> &ndash; Enjoy 15 days of PTO annually, plus company-observed holidays.</li><li><b>
Sick Leave</b> &ndash; Take care of your health with 5 paid sick days per year.</li></ul></div>

Copy of Loan Coordinator

Jeff Cook Real Estate

<p><b>Jeff Cook Real Estate | Mortgage Division</b></p><p>Are you organized, detail-oriented, and excited to support high-performing loan officers in a fast-paced mortgage environment? Jeff Cook Real Estate&rsquo;s Mortgage Division is looking for a <b>Mortgage Loan Officer Assistant (LOA)</b> to work closely with our licensed Loan Officers, help manage loan pipelines, and ensure an outstanding borrower experience.</p><p><b>What You&rsquo;ll Do</b></p><p>As a Mortgage Loan Officer Assistant (LOA), you will:</p><ul><li>Support Loan Officers throughout the loan origination process, from Lead to application and through closing.</li><li>Assist in preparing, organizing, and tracking loan documentation to ensure completeness and compliance.</li><li>Communicate with borrowers, real estate agents, title companies, underwriters, and internal teams to gather required documents and updates.</li><li>Enter and maintain accurate loan data in the loan origination system.</li><li>Follow up on missing items and outstanding conditions to help loans stay on track and close on time.</li><li>Provide excellent customer service by answering questions and updating borrowers and partners about loan status.</li><li>Provide administrative support as needed (calls, emails, scheduling, client follow-up).</li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>Strong attention to detail</b> and commitment to accuracy.</li><li>Excellent <b>communication and customer service skills</b>.</li><li>Ability to <b>multitask, prioritize</b>, and work efficiently in a team environment.</li><li>Professional demeanor and responsiveness when working with clients and referral partners.</li><li>Familiarity with mortgage lending practices and documentation (preferred but not always required).</li></ul><p><b>Preferred (but Not Required)</b></p><ul><li>Previous experience in mortgage, real estate, customer service, administrative support, or loan processing.</li><li>Knowledge of loan origination software (e.g., Encompass).</li></ul><p><b>Why Work With Us</b></p><ul><li>Supportive team culture with opportunity to grow your career in mortgage.</li><li>Exposure to real estate and mortgage referral partners.</li><li>Competitive compensation based on experience.</li></ul><p>Job Type: Full-time</p><p>Pay: $65,000.00 - $85,000.00 per year</p><p>Application Question(s):</p><ul><li>Have you worked in mortgage lending or a related administrative role before?</li><li>Are you comfortable communicating with clients and referral partners daily?</li><li>Do you have experience with mortgage loan documentation or LOS software? If so which ones?</li><li>Are you currently licensed? Which states and what is your NMLS #? </li></ul><p>Work Location: Hybrid remote in Summerville, SC 29486</p>

Mortgage Loan Officer Assistant (LOA)

Republic Finance

<div>Overview:
<div>
Are you looking for a long-term opportunity with a growing financial services company that <b>rewards performance</b> and <b>gives back to its community</b>? If so, please read on!</div><div></div><div><br>
This position earns a <b>competitive salary</b> of<b> $36,000 per year </b>(paid hourly), plus an <b>uncapped monthly bonus that averages $8,000 annually</b>! In addition, we offer<b> amazing benefits and perks</b>, including <b>health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability</b>. If this sounds like the right opportunity in the financial services industry for you, apply today!</div><div></div><div><br>
As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.</div><div></div><div><b><br>
ABOUT REPUBLIC FINANCE</b></div><div></div><div><br>
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and <b>we continue to expand into new states each year</b>! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.</div><div></div><div><br>
Our growing company offers a bright future for our employees. We work to provide a <b>clear career path and many growth opportunities</b> for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering <b>great benefits and competitive pay and by rewarding performance.</b></div><div></div><div><br>
Job responsibilities are as follows:</div><br>
<div></div><ul><li>
Actively seeks opportunities to originate new loan business with new and existing customers.</li><li>
Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.</li><li>
Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.</li><li>
Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.</li><li>
Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.</li><li>
Closes loans, assembles loan folders, and breaks down files.</li><li>
Consistently meets or exceeds loan goals.</li><li>
Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.</li><li>
Applies analytical skills to quickly and efficiently resolve any customer issues.</li><li>
Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.</li><li>
Processes insurance claims, follow-ups and payments daily and maintains insurance log.</li><li>
Provides excellent customer care through daily transactions, customer inquiries and problem resolution.</li><li>
Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.</li><li>
Answers incoming phone calls; checks branch&rsquo;s voicemail.</li><li>
Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.</li></ul>
Requirements:
<ul><li>High school diploma or equivalent.</li><li>
Minimum of 2 years of experience in a goal oriented, incentive based sales role.</li><li>
1+ years of experience in the consumer finance industry preferred.</li><li>
Professional demeanor, positive attitude, strong communication and customer relations skills</li><li>
Ability to work well independently, as well as a dedicated team member.</li><li>
Ability to work in a fast-paced environment and successfully navigate priorities.</li><li>
Proficiency with Windows and Microsoft Office Suite</li><li>
Valid driver's license, reliable transportation, and auto insurance</li><li>
Willingness to comply with our company policy regarding employment credit check, background checks and drug screening</li><li>
Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state&rsquo;s department of insurance.</li></ul>
Benefits:
<div>
We offer a competitive compensation and benefits package including:</div><br>
<div></div><ul><li>
Health, Dental, &amp; Vision Insurance</li><li>
15 days of Paid Time Off (PTO) to start + 1 additional personal day</li><li>
401k + employer match</li><li>
Company provided Life Insurance &amp; Long Term Disability</li><li>
Employee Assistance Program - Confidential mental health support</li></ul><div></div><div><br>
Additional benefits with Republic Finance include:</div><br>
<div></div><ul><li>
Access to LinkedIn Learning's library of 10,000+ professional development courses</li><li>
Employee of the Month Program</li><li>
Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital</li><li>
Professional offices with a friendly team environment</li><li>
Monthly incentive bonus pay</li><li>
Internal promotions</li></ul><div></div><div><i><br>
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.</i></div></div>

Sr. Consumer Loan Specialist - Sales Customer Service

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