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lobby ambassador

Hilton

<div><p>Lobby Ambassador</p><p>
A Lobby Ambassador ensures the satisfaction of Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested.</p><p><b><br>
What will I be doing?</b><br>
<br>
As Lobby Ambassador, you will ensure the satisfaction of Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Lobby Ambassador contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints</li><li>
Process accurately check-ins and check-out</li><li>
Ensure that all Guest supplies and amenities are offered and replenished to the required standards</li><li>
Stay current with all hotel services as well as VIP requests and special events</li><li>
Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity</li><li>
Project a professional manner with an emphasis on hospitality and Guest service</li><li>
Comply with Hotel security, fire regulations and all health and safety legislation</li><li>
Executive tasks as instructed by the Guest Relation Supervisor or Manager</li><li>
Serve your role and Team in an environmentally-conscience manner</li></ul><p><b>
What are we looking for?</b><br>
<br>
Lobby Ambassador serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Previous Front Office experience in the hotel, leisure or retail sector</li><li>
Calm, efficient and organised</li><li>
Excellent personal presentation and communication skills</li><li>
A passion for delivering exceptional levels of Guest service</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous experience in Executive Lounge in a hotel environment</li><li>
Multi-lingual</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
<br>
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.</p><p>
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our <b>Go Hilton Team Member Travel</b> discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!</p><p>
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div><br /> <div id='job-id'>Job Id: AZXvCiC6s1elqrgNVOk5n5U/GHK5hUP+80bqOdk3d7JKzxgm7qiJmBe7QLDCKExSAGS/A46qeZFvjQvVtl94sUu2j+uHuvPbrfnwfZHbCzEn0N/1lcRz</div>

Lobby Ambassador

Rixos

<div><b>Company Description</b><p><br>
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Lobby Ambassador and build your career with us.</p><b><br>
Job Description</b><br>
<ul><li>
Welcome all arrival guests with highest standards and depart all departure guests while assisting with any requests.</li><li>
To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.</li><li>
Ensures that all guests are greeted upon the arrival &amp; departure of the hotel</li><li>
Offer consistently professional, friendly, warm and engaging service</li><li>
Coordinate and manage communication between guests and staff</li><li>
Be available for guests at all times as a point of contact</li><li>
Ensure sufficient stocking of welcome beverage and welcome troley</li><li>
Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time</li><li>
Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up</li></ul><br>
<b>
Qualifications</b><p><br>
Your experience and skills include:</p><ul><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times.</li><li>
Strong interpersonal and problem solving abilities.</li><li>
Ability to work well under pressure in a fast paced environment.</li><li>
Ability to work cohesively and collaboratively as part of a team.</li><li>
University<b> </b>Degree in Hotel Management , fresher or a minimum of 1 year experience in a similar role in a 5 star hotel.</li><li>
Russian-speaking candidates are preferred</li></ul></div><br /> <div id='job-id'>Job Id: 4FBccITxkxY4s+wMqdDS/Z3L6hrlTrcc9+aqIOjUGsJl7bTibXl159S09k4eYt/KycZSZKvzLnq8G1z/a/2KPsEgnRfhaAhfa5EwqnOFJ2HAMuBktJvk1R+g7c/DIiB0RkSk3rzm6QK6GK9KYdT6tY4bS4i44JrYyg==</div>

Lobby Ambassador (Russian Speaker)

Accor

<div><div>Company Description</div><p><br>
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.</p><p>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><div><br>
Job Description</div><p><b><br>
What you will be doing:</b></p><ul><li>
Provide a seamless and personalized arrival experience, engaging first-time visitors and offering directions</li><li>
Anticipate guest needs and exceed expectations</li><li>
Recognize and welcome repeat guests, elite members, and VIPs</li><li>
Offer prompt, professional, and discreet service</li><li>
Confidently respond to guest inquiries with strong product knowledge</li><li>
Creatively resolve incidents to turn around negative experiences</li><li>
Remain available and proactive in guest interactions</li><li>
Assist with hotel facilities and promotions</li><li>
Handle cashiering and administrative duties related to lobby operations</li><li>
Coordinate pre-arrival communications and ensure readiness</li><li>
Promote upselling and cross-selling opportunities</li><li>
Uphold Accor values and service standards</li><li>
Perform other duties as assigned</li></ul><div><br>
Qualifications</div><p><b><br>
Your experience and skills include:</b></p><ul><li>
Excellent communication and interpersonal skills</li><li>
Previous experience in guest relations or front office preferred</li><li>
Passion for hospitality and creating memorable guest moments</li><li>
Ability to multitask and work collaboratively across departments</li><li>
Thriving in fast-paced environments and love creating memorable guest experiences.</li><li>
Tech-savvy with Opera or similar systems</li><li>
Guest-oriented, approachable, and genuinely service-minded</li></ul><div><br>
Additional Information</div><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><b>
Why work for Accor?</b></p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p></p><p><b><br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</b></p></div><br /> <div id='job-id'>Job Id: duInF1OhrANpe8HFk/SyN/AFfdrLyjiCwCcHXbfvrAUVojEiKDkNVQqPG6nCif1ZUeQ9BoaZNBHkbY4fuXt1vKxNKAoon0sv8Itydl84lIkZHndbjxRyfhR3TXUuKBs2oTc1vH/Ef2yfoCYJ</div>

PULLMAN

<div><b>Company Description</b><p><br>
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.</p><p>
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><p>
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.</p><b><br>
Job Description</b><p><b><br>
What you will be doing:</b></p><ul><li>
Provide a seamless and personalized arrival experience, engaging first-time visitors and offering directions</li><li>
Anticipate guest needs and exceed expectations</li><li>
Recognize and welcome repeat guests, elite members, and VIPs</li><li>
Offer prompt, professional, and discreet service</li><li>
Confidently respond to guest inquiries with strong product knowledge</li><li>
Creatively resolve incidents to turn around negative experiences</li><li>
Remain available and proactive in guest interactions</li><li>
Assist with hotel facilities and promotions</li><li>
Handle cashiering and administrative duties related to lobby operations</li><li>
Coordinate pre-arrival communications and ensure readiness</li><li>
Promote upselling and cross-selling opportunities</li><li>
Uphold Accor values and service standards</li><li>
Perform other duties as assigned</li></ul><br>
<b>
Qualifications</b><p><b><br>
Your experience and skills include:</b></p><ul><li>
Excellent communication and interpersonal skills</li><li>
Previous experience in guest relations or front office preferred</li><li>
Passion for hospitality and creating memorable guest moments</li><li>
Ability to multitask and work collaboratively across departments</li><li>
Thriving in fast-paced environments and love creating memorable guest experiences.</li><li>
Tech-savvy with Opera or similar systems</li><li>
Guest-oriented, approachable, and genuinely service-minded</li></ul><br>
<b>
Additional Information</b><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b></p><p>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><b>
Why work for Accor?</b></p><p>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><p></p><p><b><br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</b></p></div><br /> <div id='job-id'>Job Id: JMn/LlAyjLl94h+9rf1IvXTZJbBNfL5AmdxYKKmxJc4Xq6mgcYTz91lBHfHwS9owEViURWAnqp862p++SrcYIi2mZiwwPdWsJFxIRSOKNpMtPcHYVC2TWFhgvRh/70jdoep3NjQAf+4=</div>

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><p>
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.</p><p>
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in an island resort setting, spread across lush botanical gardens.</p><b><br>
Job Description</b><p><br>
You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye.</p><p>
You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel.</p><p>
While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role.</p><p>
Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.</p><p></p><b><br>
Qualifications</b><ul><li><br>
High School Diploma</li><li>Passionate about hospitality</li><li>Positive learning attitude</li><li>Good communication skills</li><li>Good level of English</li></ul></div><br /> <div id='job-id'>Job Id: jYv824rrTJpeLX+AxHb+Vq0R0rp0lsPZiUwgsWtWteE0zgZqrUPjGRTPRRhqnUYa4CptxaHhz4r50RA0VP4c4Bi1heiKVkZhysPaKSmz5BTMcdgjB+e5e48oNAlISOb81AH5mz4q2Q==</div>

Bellman

Andaz

<div><div><p>Summary</p><div><p><b>
Duties and Responsibilities related to the Lobby Hostess role:</b></p><ul><li>
Act as the first point of contact for all guests entering the lobby, providing a warm, genuine, and culturally appropriate welcome</li><li>
Greet guests with a professional and friendly demeanor, addressing them by name whenever possible to create a personalized experience</li><li>
Gracefully manage the flow of guests in the lobby, preventing congestion and ensuring a smooth and pleasant arrival process.</li><li>
Escort guests to the reception desk, lounge, restaurant, or other hotel facilities as needed</li><li>
Serve as a primary resource for guests, proactively answering inquiries about hotel services, facilities, local attractions, and events in Doha</li><li>
Assist guests with reservations for hotel restaurants, spa treatments, or other internal services.</li><li>
Provide clear and accurate directions within the hotel and to external destinations.</li><li>
Handle guest requests promptly and efficiently, or direct them to the appropriate department (e.g., Front Desk, Bell Desk).</li><li>
Assist guests with transportation inquiries, coordinating with the doorman or valet services</li><li>
Maintain the impeccable presentation and ambiance of the lobby area, ensuring it is always clean, tidy, and welcoming</li><li>
Monitor the lobby environment, reporting any issues such as lighting problems, temperature discomfort, or maintenance needs to the relevant departments</li><li>
Coordinate with the Door Hosts to ensure seamless handling of guest arrivals, departures, and luggage</li><li>
Communicate effectively with the Front Desk and Guest Relations teams to anticipate the arrival of VIPs or guests with special requirements</li><li>
Manage waiting lists for restaurants or events hosted in the lobby area</li><li>
Maintain a log of guest feedback, comments, and concerns, reporting important information to management</li><li>
Assist with light administrative tasks as directed by the Front Office Manager</li><li>
Stay updated on all hotel promotions, daily events, and operational changes to provide accurate information to guests</li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Ideally with a relevant degree or diploma in Hospitality or Tourism management</li><li>
Minimum 2 years work experience in hotel operations</li><li>
Good customer service, communications and interpersonal skills are a must</li></ul></div></div></div><br /> <div id='job-id'>Job Id: LtIMINLnZYT49KjvXvKR6Eq5DOAVY7+F2xSRjEsBPglLfMkjJWc23jui4QQx0o4CSJ9h2OQRSHDQBggW4lpH7ftS59HIaB2H1zMuPVRN3LmwLtc4M5f7RpZOBQ==</div>

LOBBY HOSTESS

<div><p>Duty Manager - The Plaza Doha, LXR Hotels &amp; Resorts</p><p>
A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul><p><b>What are we looking for?</b></p><br>
<p>Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Previous supervisory experience in Front Office within the hotel/leisure/retail sector</li>
<li>Good knowledge of Health and Safety and security procedures</li>
<li>Calm, efficient and the ability to work well under pressure</li>
<li>Excellent leadership skills and exceptional communication skills</li>
<li>A passion for delivering exceptional levels of guest service</li>
<li>Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li>
<li>Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous role as a senior supervisor or Duty Manager in a similar quality hotel</li>
<li>A degree or diploma in Hotel Management or equivalent</li>
<li>In-depth knowledge of the hotel, leisure or service sector</li>
<li>Arabic Speaker</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><br /> <div id='job-id'>Job Id: jNr1lmGMhC770QFOcrFYTtUSIWsgm/ofp6YcPozfkhWSigKhca7qexnBoHgoAQC61elciIdKSB2KELbcGpxnI769rfy2CUGO9sF169jtQQVQkPrzeONxOxADAO/NXa98dYm7xcA1fE2VHwYVvy6mFihWG5i8</div>

Duty Manager - The Plaza Doha, LXR Hotels & Resorts

Explore 50+ Lobby ambassador in Doha, Qatar Jobs  this August. Find roles across top companies and apply now to boost your career.

50 lobby ambassador jobs IN Doha, Qatar Jobs

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Bellman

LOBBY HOSTESS

Duty Manager - The Plaza Doha, LXR Hotels & Resorts