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assistant manager demand planning Jobs in Cairo

assistant manager demand planning

logistics coordinator

Nawy

<div>
 The Logistics Supervisor at Nawy Real Estate is responsible for overseeing and coordinating the daily logistics activities to ensure efficient and timely delivery of goods.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise the logistics team and coordinate warehouse and transportation activities
 </li>
 <li>
 Ensure the accurate and timely processing of shipping and receiving operations
 </li>
 <li>
 Coordinate and schedule deliveries to meet project timelines and customer requirements
 </li>
 <li>
 Monitor inventory levels and work with warehouse staff to maintain stock accuracy
 </li>
 <li>
 Communicate with suppliers, vendors, and transportation providers to resolve any logistics issues
 </li>
 <li>
 Ensure compliance with safety regulations and company policies
 </li>
 <li>
 Prepare and maintain logistics documentation and reports for management review
 </li>
 <li>
 Support continuous improvement initiatives to optimize logistics and warehouse operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in logistics, supply chain management, or related field preferred
 </li>
 <li>
 Proven experience as a logistics supervisor or in a similar role, preferably in real estate or construction
 </li>
 <li>
 Good knowledge of logistics and warehouse management systems
 </li>
 <li>
 Strong organizational and leadership skills
 </li>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines
 </li>
 <li>
 Proficiency in Microsoft Office applications
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Bachelor degree in any field
 </li>
 <li>
 1-3 years of experience in any relatable field
 </li>
 <li>
 Exceptional organizational skills, a keen eye for detail, and the ability to spot errors with accuracy and efficiency
 </li>
 <li>
 Good communication skills and the ability to collaborate with team members
 </li>
 <li>
 Solid time management skills and the ability to prioritize tasks
 </li>
 </ul>
</div>

Logistics Supervisor

Foundever

<div>
 
 Job Title: Admin and Operations Officer
 
 
 
 
 Job Overview
 
 
 
 The Logistics Admin is responsible for coordinating travel arrangements and supporting logistics related to employees, client, and vendor travel. The role requires strong organizational and communication skills to ensure all travel activities and related arrangements are managed efficiently.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Arrange and manage travel bookings, including flights and other trip arrangements.
 </li>
 <li>
 Coordinate travel logistics to support employees during business trips.
 </li>
 <li>
 Handle both individual and group visa applications and related documentation.
 </li>
 <li>
 Provide general travel-related support and respond to travel inquiries when needed.
 </li>
 <li>
 Support the coordination of client and vendor visits, ensuring appropriate logistical arrangements are in place.
 </li>
 <li>
 Checking documents and applying file verification
 </li>
 <li>
 Coordinate with embassies and handle appointment issues
 </li>
 <li>
 Responding to inquiries
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Weekends (Saturday &amp; Sunday)
 </li>
 <li>
 9 hours (Including an hour as a break)
 </li>
 <li>
 The position may also require occasional on-call availability to support employees while traveling.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2 Years of experience.
 </li>
 <li>
 Holding roles with visa support is a plus.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Good English (B1&ndash;B2 minimum)
 </li>
 <li>
 Good knowledge of airlines and travel coordination processes.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 Job Summary
 
 
 
 
 Skills/Knowledge/Abilities
 
 
 
 
 Primary Job Responsibilities
 
 
 
 
 Education
 
 
 
 
 Experience Target
 
 
 
 
 Specialized Certifications
 
</div>

Admin and Operations Officer

Kellanova

<div>
 
 
 Purpose of the role
 
 
 
 This position serves as the primary point of contact for the Europe Logistics, Freight forwarders and Supply chain finance teams.
 
 
 Coordinate end-to-end logistics operations, from the time an order is produced by Supply Planning till it is delivered at destination.
 
 
 The role is performance-driven, with a strong focus on key performance indicators (KPIs), particularly Docs on Time, shipments on time and monitoring transit times.
 
 
 
 
 
 
 A Taste of What You&rsquo;ll be doing
 
 
 <ul>
 <li>
 Making sure 0-12 weeks orders are loaded on time.
 </li>
 <li>
 Coordinate Correspond and Monitor FF performance.
 </li>
 <li>
 Mitigate any charges related to D&amp;D at source or destination.
 </li>
 <li>
 Responsible for service Logistics functions; including inventory management, warehousing, and distribution
 </li>
 <li>
 Daily interaction with other business units including: planning, finance, maintenance, engineering, technical sales, compliance and production control
 </li>
 <li>
 Communicates resource levels, inventory levels, and inventory spend as required by internal process controls
 </li>
 </ul>
 
 
 
 
 
 Your Recipe for Success:
 
 
 <ul>
 <li>
 Bachelor Degree with extensive Supply Chain knowledge and at least 5 years management experience in large-scale Warehousing and Transport operations.
 </li>
 <li>
 Proven leadership skills, a clear and logical thinking approach and a strong personality, ability to deal with people at all levels of an organization.
 </li>
 <li>
 Solid communication with the ability to motivate and ability to deliver results.
 </li>
 </ul>
</div>

Logistics Manager, MENAT

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Receive shipments from customers at SuperJet stations and verify shipment details and documentation
 </li>
 <li>
 Perform a basic visual inspection to ensure shipments are properly packed and safe for transportation
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 <li>
 Record shipment information in the company system or approved logs
 </li>
 <li>
 Coordinate with SuperJet drivers regarding trip schedules and shipment loading
 </li>
 <li>
 Supervise the loading and unloading of shipments to ensure proper handling
 </li>
 <li>
 Hand over shipments at destination stations and obtain delivery confirmation or signatures
 </li>
 <li>
 Follow all safety, operational, and station regulations
 </li>
 <li>
 Handle customers professionally and escalate any issues to management when necessary
 </li>
 <li>
 Maintain order and cleanliness in the shipment handling area
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 1-2 years of experience in a similar role in the shipping/logistics field is a preferable
 </li>
 <li>
 Bachelor&rsquo;s degree or high school diploma
 </li>
 <li>
 Familiarity with our industry is a plus
 </li>
 <li>
 Experience using the help desk and support tools
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Patience when handling tough cases
 </li>
 <li>
 Multi-tasking abilities
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Retail Coordinator (Assuit)

TTEC

<div>
 
 Transportation Coordinator &ndash; Cairo
 
 
 
 At TTEC, we're all about the Human Experience. Elevated. As a Transport Coordinator in Cairo, you'll be a part of creating and delivering amazing employee experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 The role is responsible for coordinating shift-based transport operations, including route planning, vehicle utilization, and real-time adjustments. It requires on-time performance while supporting ramp-ups, new campaigns, and seasonal demand fluctuations. The role also places strong focus on ensuring reliable and secure transport services for all employees while managing escalations and employee concerns.
 
 
 You will form part of a greater team and report to the Transport Manager within the Facilities Department.
 
 
 
 During a Typical Day You Will
 
 
 
 <ul>
 <li>
 Coordinating shift-based transport operations
 </li>
 <li>
 Route planning and vehicle utilization
 </li>
 <li>
 Manage real-time operational changes (absenteeism, overtime, peak volumes)
 </li>
 <li>
 Maintain on-time pick-up and drop-off performance
 </li>
 <li>
 Adjust routes dynamically based on headcount fluctuations
 </li>
 <li>
 Support ramp-ups, new campaigns, and seasonal demand increases
 </li>
 <li>
 Cost control - monitor cost per seat, route optimization, and vehicle utilization
 </li>
 <li>
 Reviewing and validating trip sheets
 </li>
 <li>
 Reviewing and validating vendor invoices
 </li>
 <li>
 Data reporting using transport management system
 </li>
 <li>
 Handling escalations and incident investigation
 </li>
 <li>
 Address employee complaints and incident reports promptly
 </li>
 <li>
 Ensure vehicle compliance, driver vetting, and safety standards
 </li>
 <li>
 Ensure safe, secure, and reliable transport for all employees
 </li>
 <li>
 Maintain proper documentation and record keeping
 
 
 
 </li>
 </ul>
 Education | Experience
 
 
 <ul>
 <li>
 University Degree
 </li>
 <li>
 3+ years&rsquo; experience in transport
 </li>
 <li>
 Experience in a BPO, call center, or 24/7 high-volume operational environment (highly preferred)
 </li>
 <li>
 Solid inbound and outbound transport operations experience
 </li>
 <li>
 Strong geographical, logistical, and transport knowledge across Cairo
 </li>
 <li>
 Strong proficiency in MS Excel with a good understanding and experience working with booking systems and operational tools
 
 
 
 </li>
 </ul>
 
 About TTEC
 
 
 
 Our business is about making customers happy. That&rsquo;s all we do. Since 1982, we&rsquo;ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world&rsquo;s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don&rsquo;t take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
</div>

Transportation Coordinator

Symrise AG

<div>
 
 Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients, as well as functional ingredients. Its customers include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry, and producers of nutritional supplements and pet food.
 
 
 With sales of around &euro;5 billion in the 2024 fiscal year, the company ranks among the leading global suppliers. The Group, headquartered in Holzminden, Germany, operates in more than 100 locations across Europe, Africa and the Middle East, Asia, the United States, and Latin America.
 
 
 Together with its customers, Symrise develops new ideas and market-ready concepts for products that are an essential part of everyday life. Economic success and corporate responsibility are inextricably linked.
 
 
 Symrise - always inspiring more&hellip;
 
 
 
 
 
 About the Role
 
 
 
 The role is responsible for end‑to‑end customer order management and coordination, ensuring a high level of service from order receipt to final delivery. This position acts as a key interface between customers, sales, planning, production, logistics, and shipping, with full ownership of customer orders, shipments, and related issues.
 
 
 The role requires strong organizational skills, customer focus, and the ability to manage multiple stakeholders while ensuring accurate order processing, timely deliveries, and continuous improvement of customer service processes.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Receive and process customer purchase orders, ensuring accuracy and completeness.
 </li>
 <li>
 Enter customer orders into SAP, maintaining correct configurations and up‑to‑date master data.
 </li>
 <li>
 Coordinate with the planning team to confirm and align estimated dispatch dates.
 </li>
 <li>
 Send order confirmations to customers, including accurate and timely dispatch information.
 </li>
 <li>
 Monitor and analyze customer forecasts, track updates, and assess forecast accuracy in collaboration with the sales team.
 </li>
 <li>
 Act as the main point of contact for customers regarding order status, dispatch dates, scheduling, shipping documentation, and inquiries.
 </li>
 <li>
 Prepare and manage export shipping documentation, obtain required attestations, and ensure compliance with customer‑specific requirements.
 </li>
 <li>
 Manage customer complaints in SAP, conduct investigations, and provide clear closure reports.
 </li>
 <li>
 Expand and maintain the freight forwarder network, evaluate offers, monitor service quality, review invoices, and coordinate with accounting.
 </li>
 <li>
 Ensure effective communication and alignment between sales, production, planning, and shipping teams to meet customer commitments.
 </li>
 <li>
 Take full end‑to‑end ownership of customer shipments and proactively resolve issues.
 </li>
 <li>
 Communicate proactively with customers, keeping them informed of any changes, delays, or risks.
 </li>
 <li>
 Identify root causes of recurring issues and drive continuous improvement in customer service and logistics processes.
 </li>
 <li>
 Participate in monthly follow‑up calls with the EAME Customer Service Director.
 </li>
 <li>
 Analyze On‑Time Delivery (OTD) performance based on first confirmations and identify improvement areas.
 </li>
 <li>
 Review pending deliveries and coordinate with sales to define realistic dispatch dates.
 </li>
 <li>
 Ensure full compliance with environmental, health, and safety (EHS) rules and guidelines.
 </li>
 </ul>
 
 
 
 
 
 
 About you
 
 
 
 You are an experienced Customer Service professional with a strong background in order management, logistics coordination, and complaint handling within a B2B industrial or food ingredients environment. You bring a hands‑on, structured approach and are comfortable leading people, processes, and decisions in a fast‑paced, multinational context.
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Management, Logistics, Supply Chain, or a related field.
 </li>
 <li>
 University, college, or professional training background accepted.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 5+ years of experience in Customer Service, Order Management, Logistics Operations, or Service Operations.
 </li>
 <li>
 Prior exposure to complaint handling, end‑to‑end order processing, and customer service workflows is required.
 </li>
 <li>
 Supervisory or team‑lead experience is strongly preferred, with the ability to support and guide less experienced team members.
 </li>
 <li>
 Experience in B2B environments is essential.
 </li>
 <li>
 Background in food ingredients or similar manufacturing industries is a strong advantage.
 </li>
 <li>
 Experience in FMCG or multinational companies is a plus.
 </li>
 </ul>
 
 
 Role Scope &amp; Functional Knowledge
 
 
 <ul>
 <li>
 Strong understanding of order‑to‑cash processes, including:
 <ul>
 <li>
 <ul>
 <li>
 Receiving and processing customer orders
 </li>
 <li>
 SAP order entry and follow‑up
 </li>
 <li>
 Order confirmation and full order lifecycle tracking
 </li>
 </ul>
 </li>
 </ul>
 </li>
 <li>
 Solid experience in logistics management, both local (Egypt) and export, including:
 <ul>
 <li>
 <ul>
 <li>
 Shipment coordination
 </li>
 <li>
 Documentation preparation and customer communication
 </li>
 </ul>
 </li>
 </ul>
 </li>
 <li>
 Proven experience in complaint management, including registration in SAP, follow‑up, and closure.
 </li>
 <li>
 Good understanding of service workflows, quality standards, and customer expectations.
 </li>
 </ul>
 
 
 Leadership &amp; Soft Skills
 
 
 <ul>
 <li>
 Strong leadership capabilities, with the ability to supervise, coach, and develop team members.
 </li>
 <li>
 Ownership mindset, with clear accountability and decision‑making skills.
 </li>
 <li>
 Excellent communication skills, able to engage effectively with customers and internal stakeholders.
 </li>
 <li>
 Strong problem‑solving and analytical skills, with the ability to identify root causes and drive improvements.
 </li>
 <li>
 Ability to lead processes, not just execute them, and continuously improve ways of working.
 </li>
 </ul>
 
 
 Systems &amp; Technical Skills
 
 
 <ul>
 <li>
 SAP experience is required, particularly in customer service, order management, and complaint handling; experience in these areas is preferable.
 </li>
 <li>
 Excel skills (reporting, tracking, follow‑ups) are required.
 </li>
 <li>
 Comfortable working with systems, data, and structured processes.
 </li>
 </ul>
 
 
 Team &amp; Environment
 
 
 <ul>
 <li>
 You will be part of a Customer Service team composed of a Customer Service Head and four leaders, all reporting to the Customer Service Manager.
 </li>
 <li>
 The role includes supervising team members with less experience, ensuring consistency, quality, and service excellence.
 </li>
 </ul>
 
 
 Languages
 
 
 <ul>
 <li>
 Fluent English is mandatory.
 </li>
 <li>
 Arabic is required.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Our offer
 
 
 
 At Symrise, you will have the opportunity to grow professionally and enjoy inspiring experiences that contribute to the well‑being of millions of people across more than 160 countries.
 
 
 
 People are at the center of everything we do. This approach drives our above‑market growth and makes our company an exceptional place to develop your career.
 
 
 
 
 
 Committed to Diversity, Equity and Inclusion
 
 
 
 At Symrise, we value diversity in all its forms. We believe in equality, respect and inclusion as fundamental pillars of our culture. We welcome individuals of all backgrounds, genders, ages and beliefs, convinced that diversity fuels innovation.
 
 If you want to be part of a team that celebrates collaboration and unique perspectives, we encourage you to apply.
 
 
 
 
 
 We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
 
 
 
 
</div>

Customer Services Supervisor & Logistics Specialist (m/w/d)

adidas

<div>
 
 Purpose &amp; Overall Relevance For The Organisation
 
 
 
 This diverse role will be responsible for a variety of tasks primarily managing the customer orders for a portfolio of nominated accounts or area.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure timely and accurate order entry and release of orders for processing.
 </li>
 <li>
 Review of order book to ensure customer requested delivery is achieved.
 </li>
 <li>
 To provide visibility to internal and external stakeholders on product information, stock availability, pricing, terms, routing, and any other specialty handling or services.
 </li>
 <li>
 Timely preparation of export documents and L/C negotiation
 </li>
 <li>
 Process, coordinate and investigate customer shipment claims or return requests following existing Company policies, procedures and programs.
 </li>
 <li>
 Provide assistance and support to internal partners including Sales, Marketing, Finance, Operations representatives relating to order processing.
 </li>
 <li>
 Support business on delivery of sales and financial targets and objectives
 </li>
 <li>
 Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external.
 </li>
 <li>
 Work towards both independent and team KPI&rsquo;s to improve business standards, service levels and financial results.
 </li>
 <li>
 Contribute to the development of business improvement opportunities wherever possible.
 </li>
 <li>
 Develop and review reports relating to order book KPI&rsquo;s and transactional activities of the team.
 </li>
 <li>
 To coordinate a cross-functional collaboration with internal stakeholders towards common goals set by the organization
 </li>
 <li>
 Manage adhoc projects and reports initiatives as required by the Line Manager.
 </li>
 <li>
 Ensure self-development plan alongside MYBEST initiatives as set by the business.
 
 
 </li>
 </ul>
 
 KPI&rsquo;s
 
 
 
 <ul>
 <li>
 Speed of execution.
 </li>
 <li>
 Customer Service Excellence.
 </li>
 <li>
 CS SLA &amp; Blueprints.
 </li>
 <li>
 Process enhancements &amp; efficiencies.
 </li>
 <li>
 Report enhancements.
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 <ul>
 <li>
 Customers.
 </li>
 <li>
 Sales Team.
 </li>
 <li>
 SCM (Operations, Purchasing, OBF&hellip;).
 </li>
 <li>
 Finance Team.
 </li>
 <li>
 Marketing Team.
 </li>
 <li>
 External Stakeholders (Forwarders, Banks&hellip;).
 
 
 </li>
 </ul>
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 A strong customer service focus.
 </li>
 <li>
 Excellent knowledge of Supply Chain and/or Logistics.
 </li>
 <li>
 A high level of problem solving ability.
 </li>
 <li>
 Superior attention to detail and accuracy.
 </li>
 <li>
 Excellent communication skills and a proven ability to develop long lasting relationships.
 </li>
 <li>
 Experience in working under pressure to meet deadlines and conflicting priorities.
 </li>
 <li>
 Strong Microsoft Office skills are essential.
 </li>
 <li>
 Strong ERP/SAP knowledge an added advantage.
 </li>
 <li>
 Team player with high planning, organizing and reporting abilities.
 </li>
 <li>
 Local language or French an added advantage.
 
 
 </li>
 </ul>
 
 Requisite Education And Experience / Minimum Qualifications
 
 
 
 <ul>
 <li>
 University degree in Business and administration, Supply Chain or Logistics.
 </li>
 <li>
 Minimum 2-3 years of overall work experience in customer service, supply chain or Logistics.
 
 
 </li>
 </ul>
 
 Language skills:
 
 English mandatory local language an added-on advantage
 
 
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Customer Service  & Commercial Operations Senior Specialist (B2B & Fashion)

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