logistics customer service

Swarm Transport

Job Summary:We are seeking a proactive and detail-oriented Logistics Customer Service Associate to join our growing team. This entry-level role is ideal for candidates looking to build a career in logistics and supply chain management. The associate will be responsible for tracking shipments, coordinating pickups and deliveries, summarizing customer instructions for warehouse execution, and ensuring timely and accurate communication with clients.Key Responsibilities:<ul><li>Track inbound and outbound shipments and provide timely updates to clients.</li><li>Coordinate pickup and delivery arrangements with carriers and warehouse staff.</li><li>Interpret and summarize client instructions into clear, actionable tasks for the warehouse team.</li><li>Respond to customer inquiries via email and phone, ensuring prompt and professional communication.</li><li>Investigate and resolve delivery issues or delays, keeping customers informed throughout the process.</li><li>Maintain accurate records of client communications and logistics activities.</li><li>Collaborate with internal teams to ensure customer expectations are met and exceeded.</li><li>Escalate urgent or complex issues when needed while maintaining ownership of customer satisfaction.</li></ul>Requirements:<ul><li>High school diploma or equivalent; associate degree in logistics or related field is a plus.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication abilities.</li><li>Attention to detail and accuracy in data entry and communication.</li><li>Ability to work under pressure, multitask, and meet deadlines.</li><li>Proactive and resourceful with a customer-first mindset.</li><li>Basic proficiency with email, spreadsheets, and logistics software (training provided).</li><li>English and Spanish</li></ul>Work Environment:<ul><li>Office-based, Monday through Friday. 8:00AM TO 5:00PM</li><li>Fast-paced logistics environment requiring responsiveness and adaptability.</li></ul>Join us as we strive to provide outstanding service to our customers while fostering your growth within the company!Job Type: Full-timePay: $16.00 - $19.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Logistics Customer Service Associate (Entry-Level)

FUKU

<div>English + French Bilingual Customer Service Representative (Logistics Project) 
 
Location: Cairo, Egypt
 
Employment Type: Full-Time
 
Work Arrangement: On-site / project-based delivery environment
 
Application Email: hr@callnovo.com 
 
About the Role
 
Callnovo is seeking an English + French Bilingual Customer Service Representative for a logistics project based in Cairo. The role involves supporting customer communication and service coordination in a fast-paced, process-driven environment. Candidates must demonstrate strong spoken and written communication skills in both English and French, excellent customer-handling abilities, and the capacity to follow service workflows accurately. 
 
Key Responsibilities 
<ul><li>Handle customer inquiries through voice and written channels in both English and French.</li><li>Support logistics-related service communication, including order follow-up, issue handling, and status coordination.</li><li>Provide clear, professional, and empathetic customer support while maintaining efficiency.</li><li>Accurately record customer interaction details in the required system.</li><li>Follow project Standard Operating Procedures (SOPs), quality standards, escalation rules, and turnaround requirements.</li><li>Coordinate with internal teams when issues require cross-functional support.</li><li>Meet service quality, attendance, productivity, and compliance expectations.</li></ul> 
Requirements 
<ul><li>Fluent in English and French, both spoken and written.</li><li>Customer service experience in BPO, contact center, logistics support, e-commerce support, or similar service environments.</li><li>Strong communication, problem-solving, and documentation skills.</li><li>Comfortable working in a structured, target-driven operating environment.</li><li>Able to use CRM or ticketing tools and basic office software.</li><li>Demonstrates stable work discipline, reliability, and a good teamwork mindset.</li></ul> 
Preferred Qualifications 
<ul><li>Experience supporting logistics, shipping, order management, or supply-chain related customer service.</li><li>Experience in bilingual customer communication for international accounts.</li><li>Familiarity with QA standards, service metrics, and escalation handling.</li></ul> 
What We&rsquo;re Looking For
 
We are looking for a responsive, organized, and service-minded individual who can manage customer interactions with patience and professionalism. Candidates who can maintain quality while working efficiently will excel in this role. 
 
How to Apply
 
Please send your resume to hr@callnovo.com. Relevant bilingual customer service or logistics support experience is strongly preferred.</div>

English + French Bilingual Customer Service Representative Logistics Project

Hashtag Trend

We&rsquo;re hiring &lsquo;Customer Service Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;. Truck DispatchPerks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Requirements:<ul><li>Graduation/Intermediate</li><li>Fluent in English</li><li>6 months to 1year experience</li></ul>Timings: 6pm - 3am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, LahoreAPPLY AT: hr@webexenterprises.comor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

CSR - Truck Dispatcher

Confidential

<div>
 
 
 Job Summary
 
 
 
 The Customer Service Executive &ndash; Logistics is responsible for managing customer communications related to shipments, deliveries, and logistics operations. The role ensures timely updates, effective resolution of queries and escalations, and delivery of high service quality to ensure customer satisfaction.
 
 
 
 
 
 
 Job Type
 
 : Permanent
 
 
 
 Salary
 
 : 6K to 8K AED
 
 
 
 Working Hours
 
 : 12hrs || 6 days/week
 
 
 
 Transport and Trucking background
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage customer communication and provide timely updates on shipment and delivery status
 </li>
 <li>
 Handle customer queries related to logistics operations, delays, and service issues
 </li>
 <li>
 Address and resolve escalations in coordination with internal operations and transport teams
 </li>
 <li>
 Ensure accurate and proactive communication regarding delivery timelines and exceptions
 </li>
 <li>
 Coordinate with planning, dispatch, warehouse, and transport teams for issue resolution
 </li>
 <li>
 Maintain high standards of service quality and customer satisfaction
 </li>
 <li>
 Track shipments and provide real-time updates to customers as required
 </li>
 <li>
 Maintain records of customer interactions, complaints, and resolutions
 </li>
 <li>
 Identify recurring issues and support process improvements
 </li>
 <li>
 Ensure adherence to service level agreements (SLAs) and company policies
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer handling and conflict resolution ability
 </li>
 <li>
 Good understanding of logistics and supply chain operations
 </li>
 <li>
 Ability to work under pressure and manage multiple queries
 </li>
 <li>
 Problem-solving and coordination skills
 </li>
 <li>
 Proficiency in MS Office and logistics tracking systems
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Logistics, Supply Chain, or related field
 </li>
 <li>
 1&ndash;4 years of experience in customer service, preferably in logistics or transportation industry
 </li>
 <li>
 Experience with shipment tracking or transport coordination is an advantage
 </li>
 </ul>
 
 
</div>

Customer Service Representative Transport

Temco Logistics

<div>
 Temco Logistics is seeking a motivated and customer-focused Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will be detail-oriented, organized, and passionate about delivering excellent customer experiences.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide customers with accurate information regarding their orders, delivery status, and product details.
 </li>
 <li>
 Answer phone calls and respond to emails promptly, addressing customer questions, concerns, and requests.
 </li>
 <li>
 Ensure customers are satisfied with their delivery and installation services through follow-up communications.
 </li>
 <li>
 Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
 </li>
 <li>
 Monitor and track delivery schedules to provide customers with real-time updates.
 </li>
 <li>
 Maintain expert knowledge of Temco Logistics&rsquo; products and services to support customer inquiries effectively.
 </li>
 <li>
 Track office supply inventory and place orders as needed to ensure smooth office operations.
 </li>
 <li>
 Prepare and submit timely reports, presentations, and proposals as assigned.
 </li>
 <li>
 Collaborate with colleagues and other departments to maintain seamless operations and exceptional customer service.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Minimum of 2 years of experience in customer service or office administrative tasks.
 </li>
 <li>
 Outstanding communication and interpersonal skills to build and maintain positive customer relationships.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail to address customer inquiries accurately and efficiently.
 </li>
 <li>
 Excellent organizational skills to manage multiple tasks and priorities effectively.
 </li>
 <li>
 Proficiency in MS Office Suite and familiarity with office management software (ERP systems preferred).
 </li>
 <li>
 Knowledge of Temco Logistics&rsquo; delivery and installation services or a related logistics environment is a plus.
 </li>
 <li>
 Ability to adapt to a fast-paced, customer-driven environment.
 
 
 </li>
 </ul>
 Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits &copy;2025 Temco Logistics Product Authority, LLC. All rights reserved.
</div>

Warehouse Clerk - Carson

Madar Logistics Platform

<div>
 
 Madar
 
 is a leading Saudi digital logistics platform, owned by
 
 Elm
 
 transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.
 
 
 
 Role Overview:
 
 
 
 Serve as the main point of contact for assigned carrier accounts, ensuring smooth operational execution, timely issue resolution, and high service quality. The role focuses on maintaining strong relationships with carriers while ensuring service delivery aligns with company standards and customer expectations.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee day-to-day operational workflows related to orders, deliveries, and services.
 </li>
 <li>
 Coordinate with logistics, operations, customer support, and technical teams to ensure smooth service execution.
 </li>
 <li>
 Monitor ongoing operations and proactively identify and resolve potential issues.
 </li>
 <li>
 Handle customer and carrier escalations and ensure proper root-cause resolution.
 </li>
 <li>
 Track service performance against SLAs and take corrective actions when needed.
 </li>
 <li>
 Maintain regular follow-up with carriers to ensure service quality and issue resolution.
 </li>
 <li>
 Build and maintain strong relationships with assigned accounts to improve satisfaction and retention.
 </li>
 <li>
 Prepare operational reports and provide insights for performance improvement.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Logistics, Supply Chain, or a related field.
 </li>
 <li>
 Minimum of 3 years of experience in operations, logistics, or account management.
 </li>
 <li>
 Strong understanding of logistics operations and service delivery processes.
 </li>
 <li>
 Excellent coordination and communication skills.
 </li>
 <li>
 Ability to handle multiple tasks and work under pressure.
 </li>
 <li>
 Strong problem-solving and decision-making abilities.
 </li>
 <li>
 Experience in handling customer or carrier accounts is preferred.
 </li>
 <li>
 Good knowledge of data analysis and reporting tools (Excel or similar).
 </li>
 <li>
 Proficiency in Arabic and English (written and spoken)
 </li>
 </ul>
</div>

Account Supervisor (B2C Operation)

Madar

<div>Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.
Role Overview:
Serve as the main point of contact for assigned carrier accounts, ensuring smooth operational execution, timely issue resolution, and high service quality. The role focuses on maintaining strong relationships with carriers while ensuring service delivery aligns with company standards and customer expectations.
Key Responsibilities:<ul><li>
Oversee day-to-day operational workflows related to orders, deliveries, and services.
</li><li>Coordinate with logistics, operations, customer support, and technical teams to ensure smooth service execution.
</li><li>Monitor ongoing operations and proactively identify and resolve potential issues.
</li><li>Handle customer and carrier escalations and ensure proper root-cause resolution.
</li><li>Track service performance against SLAs and take corrective actions when needed.
</li><li>Maintain regular follow-up with carriers to ensure service quality and issue resolution.
</li><li>Build and maintain strong relationships with assigned accounts to improve satisfaction and retention.
</li>Prepare operational reports and provide insights for performance improvement. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in business administration, Logistics, Supply Chain, or a related field.
</li><li>Minimum of 3 years of experience in operations, logistics, or account management.
</li><li>Strong understanding of logistics operations and service delivery processes.
</li><li>Excellent coordination and communication skills.
</li><li>Ability to handle multiple tasks and work under pressure.
</li><li>Strong problem-solving and decision-making abilities.
</li><li>Experience in handling customer or carrier accounts is preferred.
</li><li>Good knowledge of data analysis and reporting tools (Excel or similar).
</li><li>Proficiency in Arabic and English (written and spoken).</li></ul></div>

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10000 logistics customer service jobs Near Me

Logistics Customer Service Associate (Entry-Level)

English + French Bilingual Customer Service Representative Logistics Project

CSR - Truck Dispatcher

Customer Service Representative Transport

Warehouse Clerk - Carson

Account Supervisor (B2C Operation)

Account Supervisor (B2C Operation)