logistics customer service

Antal International

A multinational company in Ras Al Khaimah is seeking a Customer Service executive - Logistics. The role involves tracking shipments, managing customer service, and handling shipping documentation like Letter of Credit and bids. Candidates should possess strong negotiation skills, knowledge of RAK customs, and ability to train staff. This role is crucial for ensuring customer satisfaction and optimizing logistics processes.

Global Logistics Customer Service Leader

Robust Hoses LLC

Job Opening: Customer Service Representative (Female ONLY)Location: Umm Al Quwain, UAEDescription: Robust Hoses LLC is looking for a dedicated Customer Service Representative with a strong background in logistics, specifically in import and export. Knowledge of hydraulic and industrial hoses and fittings is a plus. Candidates must be willing to relocate to Umm Al Quwain.Responsibilities:<ul><li>Handle customer inquiries and provide support</li><li>Manage logistics operations, including import and export processes</li><li>Coordinate with suppliers and customers to ensure timely delivery</li><li>Maintain accurate records of transactions and shipments</li><li>Resolve any issues related to logistics and customer service</li></ul>Requirements:<ul><li>Experience in logistics, particularly in import and export</li><li>Strong customer service skills</li><li>Knowledge of hydraulic and industrial hoses and fittings is advantageous</li><li>Excellent communication and organizational skills</li><li>Willingness to relocate to Umm Al Quwain</li></ul>How to Apply: If you meet the above requirements and are ready to join our team, please submit your CV to HR@robusthoses.com.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>customer service: 3 years (Required)</li></ul>

Customer Service Representative

AEROPICT LOGISTICS SOLUTIONS PVT LTD

<ul><li>Respond to customer queries via phone, email, or chat.</li><li>Provide updates on shipment status, delivery timelines, and delays.</li><li>Address complaints or service issues promptly and professionally.</li><li>Track and monitor shipments using logistics software or tracking systems.</li><li>Coordinate with warehouses, carriers, and internal departments to ensure smooth delivery.</li><li>Help resolve issues like lost or damaged goods, incorrect deliveries, or customs delays.</li><li>Prepare and maintain shipping documents, delivery notes, and customer records.</li><li>Generate regular reports on service performance and customer feedback.</li><li>Act as a liaison between customers and logistics providers to resolve issues.</li><li>Escalate complex problems to the appropriate team or manager.</li><li>Assist in updating standard operating procedures.</li></ul>ONLY FEMALE CANDIDATESMUST HAVE EXPERIENCE IN LOGISTICS SECTORJob Types: Full-time, PermanentPay: &#8377;12,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Support Executive (Logistics) -Female

Client of Talent Bridge HR Consultancy Dubai

About the Role: 
Our client, a logistics company in Dubai, is seeking a Customer Service Representative (CSR) with strong billing and invoicing expertise to support their freight, warehousing, and customs clearance operations. The successful candidate will be responsible for reviewing and generating invoices, resolving billing discrepancies, and supporting collections. This role requires excellent communication skills, attention to detail, and proficiency in Russian to liaise effectively with clients.
 Key Responsibilities 
<ul>
 <li>Review and generate invoices for logistics services, including freight, warehousing, and customs clearance.</li>
 <li>Collaborate with operations teams to validate billing data and resolve discrepancies.</li>
 <li>Respond to customer inquiries regarding invoices, charges, and payment status.</li>
 <li>Resolve disputes related to overcharges, incorrect billing, or missing documentation.</li>
 <li>Monitor and manage billing queues to ensure timely processing of transactions.</li>
 <li>Maintain accurate billing records and ensure documentation is complete.</li>
 <li>Work closely with Accounts Receivable on overdue invoices and collections.</li>
 <li>Provide billing support during audits or financial reviews.</li>
 <li>Suggest process improvements to reduce errors and improve efficiency.</li>
 <li>Maintain professionalism in communication with clients, vendors, and coworkers.</li>
</ul>
 Candidate Requirements 
<ul>
 <li>Proficiency in Russian (mandatory) and fluent English.</li>
 <li>Excellent communication, problem-solving, and customer service skills.</li>
 <li>High attention to detail and accuracy in financial documentation.</li>
 <li>Technical Skills: MS Office Suite proficiency (Excel, Word, Outlook at minimum).</li>
 <li>Ability to work independently and as part of a team in a fast-paced environment.</li>
</ul>

Customer Service Rep. (CSR)

Layka Recruitment

This is a fantastic opportunity for a Customer Service Specialist to join a company committed to providing quality, innovative value and logistics services. Salary up to £30,000, 25 days holiday, salary sacrifice car / cycle scheme. Key Tasks: <ul> <li>Timely and effective communication with Customers, partners & internal departments via e-mail & telephone.</li><li>Effective monitoring to ensure deliveries are completed within the agreed timelines.</li><li>Pro-active problem solving with customers and colleagues when issues arise.</li><li>Resolve Credit Management Queries where necessary.</li><li>General Day to Day administrative duties.</li></ul> Duties: <ul> <li>Provision of PODs to meet customer requirements where necessary.</li><li>Provide KPI and reports both externally and internally where required</li><li>Ensure consignments are rated correctly in order to Invoice in an accurate and timely manner.</li><li>Ensure that all Delivery and Collection consignments are conforming to correct information.</li><li>Liaise with Operations and overseas offices to ensure customer commitments are delivered upon.</li><li>Updating / Verifying the Order Management System with customer booking details.</li></ul> Skills: <ul> <li>Knowledge of the freight transport industry</li><li>Be Customer focused with dedication in your service delivery to meet Customer needs.</li><li>Ability to maintain positive mind-set when working under pressure, re-prioritising workload where necessary.</li><li>Be reliable with the ability to multitask and have strong problem-solving skills.</li><li>Strong attention to detail, accuracy and numeracy.</li><li>Excellent IT skills with the ability to learn new systems quickly as required.</li><li>Excellent communication skills both verbal/written with a polite, courteous and professional telephone manner</li></ul>

Customer Service Specialist

CMA CGM

<div>
 
 CMA CGM Group, founded by Jacques R. Saad&eacute;, is a leading worldwide shipping &amp; logistics group.
 
 
 Now headed by Rodolphe Saad&eacute;, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
 
 
 
 
 Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
 
 
 
 
 
 Role &amp; Responsibilities:
 
 
 <ul>
 <li>
 Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 </li>
 <li>
 Coordinate internally and/or respond to customer queries related to shipment
 </li>
 <li>
 Monitor shipment according to customer status and track &amp; trace upon delivery
 </li>
 <li>
 Record and update information on customer profiles
 </li>
 </ul>
 
 
 
 
 
 Skills and Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 </li>
 <li>
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 </li>
 <li>
 Strong ability to manage multiple tasks and priorities effectively,
 </li>
 <li>
 Proactive approach with strong problem-solving and communication skills,
 </li>
 <li>
 Fluency in written &amp; verbal English is a must
 
 (part of the interview will take place in English),
 
 </li>
 <li>
 Able to work in the office 4 days per week (hybrid) in Istanbul.
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Working in an agile, flexible, digital, and social culture
 </li>
 <li>
 Flexible working hours
 </li>
 <li>
 Working 40 hours a week
 </li>
 <li>
 Hybrid working
 </li>
 <li>
 Birthday day off
 </li>
 <li>
 Fruit Day: every Wednesday
 </li>
 <li>
 Happy hours
 </li>
 <li>
 Yearly bonus
 </li>
 <li>
 Transportation
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Meal Allowance (Cash/monthly)
 </li>
 <li>
 Employee Assistance Program
 </li>
 </ul>
 
 
 
 
 During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our
 
 Employee Candidate Privacy Notice.
 
 
 
 
 
 
 
 We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&amp;I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
 
 
 
 
 
 Come along on CMA CGM's adventure!
 
</div>

Customer Service Professional

Fast Track Jobs

* Position :- Import - Customer Service* Experience Required: 1-5 Years* Sectors: Air / Sea* Background: Logistics Only* Male Female Preference: Any* Location: Fort, Mumbai.Customer Service &ndash; Import&#61623; Handling shipments Air / Sea (LCL, FCL, AIR)&#61623; Following up with the counterpart/co-loaders on daily routing orders &amp; updating the same to client on daily basis.&#61623; Preparing CAN copies and sending Cnee with arrival Details&#61623; Resolving the issues &amp;amp; query of customers regarding daily routing orders.&#61623; Execute order request &ndash; calls / email&#61623; Email suppliers, carrier &amp;amp; customers with shipping updates&#61623; Track shipments and confirm receipt &amp;amp; arrivals of shipments.&#61623; Ensure customer experience by addressing customer concerns and resolving issues&#61623; Responsible for answering and routing phone calls, handling enquires&#61623; Preparing Daily status report, updating DSR on daily basis &amp;amp; sending to respective Cnee with proper updates.Working Days : Monday to SaturdayFor Interview share your Resume on Avinash.FastTrackJobs@gmail.comRegardsAvinash Ghadshi7021780764Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;60,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Import CS Freight forwarding

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