loyalty program manager

RocParty

We are a fast-growing specialty retail company focused on party supplies, seasonal celebrations, and event-related products. With multiple store openings planned across the Bay Area and expansion nationwide, we are seeking a hands-on Marketing Manager to lead our in-store marketing engine end-to-end. You will own the annual holiday calendar, design every store-level campaign, build out the loyalty program, and create the event playbook that drives traffic and sales across our growing store fleet.We are also seeking a creative all-rounder Social Media &amp; Content Manager who can write, design, shoot, and edit. You will produce the full library of in-store and digital marketing assets &mdash; posters, signage, social posts, short videos, and lifestyle content &mdash; that bring our seasonal stories to life.Marketing Manager Key Responsibilities<ul><li>Build the annual holiday marketing calendar (Halloween, Thanksgiving, Christmas, Valentine's, Easter, Independence Day, back-to-school, birthdays, etc.) with clear themes, mechanics, and timelines.</li><li>Develop store-level promotional plans &mdash; pricing, bundles, gift sets, BOGO, limited-time offers, raffles, group-buy, and add-on incentives &mdash; aligned with inventory and consumer demand.</li><li>Define visual merchandising and atmosphere standards for every campaign: windows, end-caps, themed installations, signage, and POS materials. Walk stores to ensure perfect execution.</li><li>Brief and partner with internal creative (copy/design/video) and external print/print-at-scale vendors; oversee asset development from concept to in-store delivery.</li><li>Build, run, and continuously improve the loyalty/membership program &mdash; tier design, benefits, points, exclusive perks, member-only events, and re-engagement of dormant members.</li><li>Segment members (new, active, VIP, dormant) and design differentiated lifecycle campaigns to drive retention, repeat purchase, and referrals.</li><li>Train store teams on every campaign launch &mdash; rules, talk tracks, key product hooks, and member-program scripts &mdash; so promotions translate cleanly at the register.</li><li>Lead local event execution: community pop-ups, in-store activations, partnerships with local schools/community groups, and influencer/creator events.</li><li>Own the marketing budget; track campaign ROI in real time, kill what isn't working, and double down on what is.</li><li>Deliver a clean post-mortem after every major campaign with KPIs (foot traffic, conversion, AOV, member acquisition, repeat rate, ROI) and a clear next-cycle plan.</li></ul>Marketing Manager Qualifications<ul><li>Bachelor's degree or above; Marketing, Brand, Event, or Communications-related majors preferred.</li><li>3+ years of in-store/offline retail marketing experience, ideally in specialty, seasonal, fashion, beauty, or consumer-products retail.</li><li>Strong holiday-marketing playbook &mdash; can run an entire calendar of campaigns, from concept to in-store execution to recap, on your own.</li><li>Hands-on experience designing or operating a customer loyalty / membership program (tiers, points, perks, lifecycle campaigns).</li><li>Sharp aesthetic sense for visual merchandising, store atmosphere, and event design.</li><li>Highly numbers-literate: comfortable monitoring campaign data, calculating ROI, and adjusting strategy in-flight.</li><li>Excellent partner-management skills &mdash; internal teams, print vendors, influencers, and local community partners.</li><li>Self-starter with high energy, strong project management, and the ability to thrive in a fast-paced, multi-store environment.</li></ul>Social Media Manager Key Responsibilities<ul><li>Write and design every campaign asset: in-store posters, signage, price tags, window graphics, banners, flyers, coupons, social posts, and announcements.</li><li>Design seasonal visual systems &mdash; themed graphics, color palettes, and templates &mdash; for Halloween, Christmas, Thanksgiving, Independence Day, and other key holidays.</li><li>Produce short-form video content (TikTok, Reels, YouTube Shorts) and lifestyle imagery showcasing products, store experience, and behind-the-scenes moments.</li><li>Run day-to-day social channels (TikTok, Instagram, Facebook, Pinterest, Xiaohongshu/Rednote when applicable): plan content calendars, post on schedule, and engage with the community.</li><li>Iterate creative quickly across campaign phases &mdash; pre-launch teasers, launch hero assets, mid-campaign refresh, and clearance/wrap-up materials.</li><li>Proof every asset: copy, prices, dates, terms &mdash; zero typos, zero pricing errors, zero broken claims.</li><li>Build and maintain a clean, organized creative asset library (templates, source files, brand fonts/colors) so the team can move fast.</li><li>Coordinate with print shops and in-store teams on materials, sizing, paper stock, and on-time delivery to each store.</li><li>Provide image and video assets to performance marketing and channel partners as needed.</li></ul>Social Media Manager Qualifications<ul><li>Bachelor's degree preferred; majors in Visual Design, Graphic Design, New Media, Communications, or related fields are a plus.</li><li>2+ years of in-house or agency experience in design + copy; retail or seasonal-product experience strongly preferred.</li><li>Fluent in Photoshop, Illustrator, Canva, and CapCut/Premiere/Final Cut; can independently take a brief from idea to finished file.</li><li>Strong copywriting in English: punchy headlines, social captions, in-store messaging, and clean campaign rules.</li><li>Sharp aesthetic sense and an instinct for U.S. holiday culture; culturally aware and able to avoid sensitive missteps.</li><li>Detail-obsessed and fast &mdash; comfortable producing many versions in a peak-season sprint.</li><li>Familiarity with TikTok, Instagram, and Pinterest creative best practices; basic video shooting and editing skills.</li><li>Team player who responds well to feedback, hits deadlines, and brings new ideas to the table.</li></ul>Pay: $80,000.00 - $150,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Retail Industry Marketing: 3 years (Preferred)</li></ul>Work Location: In person

Marketing Manager/ Social Media Manager - Retail

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
Reporting to: Marketing Director.
Location: Dubai, United Arab Emirates. 
Position Purpose:
Own overall Customer Loyalty Strategy for Sephora Middle East. Provide expertise and leadership to define and implement customer loyalty strategies that successfully build profitable, long-term customer relationships across all channels. Partner with cross-functional teams, business partners, and channel execution groups to define and design an impactful promise for the loyalty program, and to ensure proper implementation, activation and measurements are in place. Lead the development of experience and communications strategies rooted in business and brand goals, customer data and channel-level best practices. Provide strategic direction into the data and technology needed to support the implementation and execution of the loyalty strategy and specific program management. 
You will excel and enjoy this position if you are ready to actively handle the following missions:
Strategy
<ul><li>Lead the development and execution of CRM strategy and function, including data gathering and quality, database understanding, targeting, marketing deployment and loyalty program enhancement and management.</li><li>
Evolve and optimize email, direct mail, SMS and touchpoint strategy to maximize customer loyalty and drive retention</li><li>
Evolve loyalty program to be a powerful loyalty driver that is consistent with the vision of the brand</li><li>
Drive strategic decision making through effective communication at a senior management level</li><li>
Support cross functional initiatives by serving as a thought leader across the company, providing consultation and best practices for CRM and customer engagement.</li><li>
Define key priorities for implementation and technologies needed and build data supported Business cases for strategic solutions</li><li>
Lead strategy roadmap and end-to-end execution of lifecycle campaigns to increase conversion and success against KPIs by leveraging channels</li><li>
Establish strong relationship with Products, Data science, Design, and other counterparts, collaborate on prioritization for roadmap and resolve dependencies</li><li>
Lead, manage and optimize all customer service processes and call center directives to ensure the best in class customer service from our call center teams.</li></ul> 
Customer Insight
<ul><li>Set KPIs targets and assess the impact of CRM project short and long term</li><li>
Conduct market research in partnership with the central team to better understand new consumer expectations and rework the loyalty promise accordingly</li><li>
Prioritize and scope analysis request from cross functional teams (Marketing, retail, e-commerce) to ensure the right level of support is provided in a timely way (store cannibalization, retention of B&amp;M customers online during lockdown&hellip;)</li><li>
Establish analytics and reporting structure to educate other leaders about customers and CRM tactics</li><li>
Drive analysis of customer value and behavior data to produce actionable insights to embed onto life cycle campaigns that drive business strategies and value</li></ul> 
Loyalty Program<ul><li>
Define and manage the SBP marketing plan / calendar including all activations and brand priorities in partnership with omnichannel and category teams ensuring smooth coordination with external and internal teams.</li><li>
Manage all aspects of marketing, media planning and PR related to the Loyalty program as well as the execution of the related direct marketing campaigns (target, offer&hellip;)</li><li>
Interpret campaign performance data and turn them into actionable business insights and communication guidelines</li><li>
Build story telling for the brands using reports to show the profitability of participating/ contributing to the loyalty program gifts</li><li>
Partner with Category Managers teams to lead the negotiation with brand suppliers on gifting and offers that will be used for the program</li><li>
Monitor closely on all the plans implementation, schedule and activities for all markets and offers to guarantee the consistency and right the image of SBP in all materials.</li><li>
Develop Beauty Pass members experiences that money can&rsquo;t buy and leverage on personalization to create unique customer journey to pamper our best members and grow their engagement.</li><li>
Build the brand love for the loyalty program buy building a strong promise and communicating loudly about the perks.</li></ul> 
 Team Structure &amp; Talent Management<ul><li>
Recommend appropriate organizational, budgetary and resource changes as needed.</li><li>
Develop key structures and workflows that contribute to the success of the CRM team and coordination with local and cross functional teams.</li></ul> 
Do not hesitate to apply if you have:<ul><li>
The successful candidate for this role is not only a strategic thinker and problem solver able to break down business needs into technical requirements.</li><li>
Preferred experience of 6-8 years in Retail/Consumer Goods/FMCG or/and Fashion Industry with excellent track record of CRM/Loyalty Programs.</li><li>
Arabic is preferred, not mandatory.</li><li>
She/He has a track record of being a cross-functional collaborator who can lead with influence and drive multiple priorities in a fast-paced environment by working closely with Product, Data Science, Engineering, Marketing, and Retails Teams and flexibility to travel.</li></ul> 
Here, you will find:<ul><li>
Community: In which authenticity is embraced, and the strength of our differences fuels our collective spirit.</li><li>
Culture of Empowerment: Learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead.</li><li>
Work that Brings Fulfilment: From delighting clients every day, to inspiring our industry at large, every action makes a difference.</li></ul><div></div><div> 
Join us and belong to something beautiful</div></div>

CRM and Loyalty Director

Black pearl

<div><div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>04/15/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Hospitality
</div></div><div>City
<div>Doha
</div></div><div>Country
<div>Qatar
</div></div><div>Zip/Postal Code
<div>00000
</div></div><div>Number of Positions
<div>1
</div></div></ul></div><div><h3 class="jobSectionHeader">Job Description</h3>
<div>Our client&rsquo;s Membership program is a flagship initiative designed to connect the community with a vast cultural landscape of museums and exclusive experiences. We are seeking a Membership Marketing Manager to build and maintain a high-performing marketing engine that drives acquisition and brand awareness for this program. 
As the Membership Marketing Manager, you will owns all promotional and acquisition marketing for the membership program. You will operate as a strategic partner to the Membership team, translating commercial objectives into compelling campaigns and managing the full marketing funnel, from initial awareness to conversion.. 
Key Responsibilities<ul><li> 
 Go-to-Market Strategy: Develop and execute the comprehensive GTM strategy for membership launches, tier promotions, and seasonal acquisition pushes.</li><li> 
 Funnel Optimization: Design and refine the full marketing funnel, utilizing audience targeting, segmentation, and landing page UX optimization to drive conversion.</li><li> 
 Agency &amp; Media Management: Lead creative and media agencies by developing structured briefs and defining media strategy to ensure performance-driven planning and buying.</li><li> 
 Ambassador &amp; Creator Program: Develop and manage a robust ambassador program, identifying and cultivating relationships with key opinion leaders to build credibility and reach.</li><li> 
 Performance Tracking &amp; Reporting: Define and track KPIs including CPA, conversion rates, and ROI, presenting data-driven insights and recommendations to senior leadership.</li><li> 
 Membership Team Partnership: Act as the primary liaison to the Membership operations team, staying aligned on programming, events, and member experience developments.</li><li> 
 Cross-Portfolio Coordination: Align membership campaign timing with broader activations, such as F&amp;B events or gallery openings, to leverage cross-promotion and portfolio synergies.</li><li> 
 Budget Management: Own and manage the marketing budget allocated to membership initiatives, ensuring spend is aligned with commercial targets and priorities.</li><li> 
 Brand Standards &amp; Alignment: Ensure all membership communications adhere to the organization&rsquo;s visual identity and tone-of-voice standards while remaining consistent with the overarching publishing calendar.</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li> Education: Bachelor&rsquo;s degree in Marketing, Business, or related field.</li><li> 
 Experience:8&ndash;10 years in marketing, with specific expertise in subscription, membership, or loyalty programs.</li><li> 
 Competencies: Strong background in performance marketing, media briefing, and ambassador program management.</li><li> 
 Attributes: Commercially driven, highly analytical, and comfortable managing multiple stakeholders and agencies simultaneously.</li><li> 
 Regional Knowledge: GCC or Middle East experience is strongly preferred.</li></ul> 
Work Location: 
Qatar 
To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram 
Follow the Black Pearl channel on WhatsApp. 
Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com.</div></div></div>

Membership Marketing Manager

PrintFresh LLC

<div>Printfresh is searching for a hands-on, deeply motivated Retention Marketing Specialist to own and evolve our email, SMS, and loyalty channels. The ideal candidate is a builder at heart &mdash; someone who loves rolling up their sleeves, brings data-backed instincts to their work, and takes real pride in the performance of every send. You'll be the voice behind how we stay in meaningful contact with our community and an instrumental part of our team during an exciting period of growth.
This is a full-time position with a hybrid schedule- you must be able to work in our Philadelphia office on Tues/Wed/Thurs.
Responsibilities<ul><li>
Build and maintain the email and SMS calendar to align with revenue goals, product releases and availability, and marketing promos.</li><li>
Work collaboratively with the marketing and ecom teams to ensure all email marketing aligns with our content calendar and reflects our brand voice and vision.</li><li>
Plan, write, brief in, test, and deploy all email and SMS campaigns &mdash; this role requires end-to-end ownership.</li><li>
Update and optimize all automated email and SMS flows on a seasonal basis.</li><li>
Manage, update, and optimize email and SMS on-site captures.</li><li>
Own A/B testing, segmentation strategy, and list hygiene.</li><li>
Track, report on, and act on KPIs &mdash; you use data to make decisions.</li><li>
Partner with the ecommerce team on landing page and conversion rate opportunities.</li><li>
Oversee our loyalty program, the Dream Team, and make recommendations for program updates and member perks to keep the audience engaged and growing.</li><li>
Dig into competitor programs, industry trends, and emerging DTC tactics to consistently bring new retention ideas to the table.</li><li>
Own lapsed-customer strategy: identify who's slipping away, why, and build the campaigns to win them back.</li></ul> 

Requirements 
<ul><li>
3-5 years of professional marketing experience required, including at least 2 years in email or SMS marketing</li><li>
Proficiency with Klayvio for email, experience with Klaviyo SMS a plus</li><li>
Adobe Creative Suite skills a plus; comfort briefing designers is a must</li><li>
Prior DTC e-commerce experience a plus</li><li>
Excellent copywriting and proofreading skills</li><li>
Exceptional organizational and project management skills</li><li>
Scrappy, resourceful, and energized by building</li><li>
Prior experience at a high-growth brand in the $30M&ndash;$150M range is a strong plus</li></ul> 
Benefits 
 
What We Offer<ul><li>
Health and dental insurance</li><li>
PTO and paid holidays</li><li>
401(k) with company match</li><li>
Employee discount on all Printfresh products</li></ul>
About Our Culture
At Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:<ul><li>
Do the Right Thing</li><li>
Just Say It</li><li>
Do What It Takes</li><li>
Just Off-Center</li><li>
Customer-Centric</li><li>
Learning Oriented</li></ul>
Why Join Printfresh?<ul><li>
Join a fast-growing, creative team dedicated to pushing the boundaries of fashion and design.</li><li>
Work in an environment that encourages innovation, collaboration, and professional growth.</li></ul></div>

Retention Marketing Specialist (Email, SMS, Loyalty Program)

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Product Operations Manager - Analytics and Promotions
Overview-We are seeking a highly analytical and detail oriented Program Manager to support our data analytics and promotions. The role requires strong operational discipline, accuracy, and comfort working with large datasets. You will manage loyalty data analytics and promotions coordination and reporting 
The ideal candidate enjoys working with data, is advanced in Excel, and thrives in a reporting heavy environment. Structure, precision, and the ability to manage repetitive tasks with consistency are critical.
 
 
Role-We are looking for passionate and talented professionals, who share our vision for data-driven consulting and product development, to join us and take a leading role in shaping the growth of our team. 
As an analytics manager, you will have the opportunity to actively contribute to client engagements across the regions and types of projects, such as consulting services, test &amp; learn, value story and impact analysis, or building scalable advanced analytics solutions for Loyalty Product clients. 
We recruit for and value the following core competencies: 
<ul><li>Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.</li><li>Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.</li><li>Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.</li><li>Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard&rsquo;s solutions as high value solutions in sales and delivery conversations.
</li><li>Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.</li><li>Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.</li><li>Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.</li></ul>
Qualifications: 
<ul><li>Undergraduate or master&rsquo;s degree with 5+ years of experience in a data-driven consulting/analytics organization</li><li>Expertise on one or more of SQL, Python, Big data / Hadoop (Pyspark / ScalaSpark / SparkR), HQL, Hive, R</li><li>Strong Expertise on one or more data visualization tools like PowerBI and Tableau</li><li>Experience with campaign insights, A/B testing, data-driven product development, machine learning models for segmentation, forecasting, regression etc preferred</li><li>Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges</li><li>Exposure specifically in payments / retail banking / eCommerce / BFSI merchants / Loyalty / Marketing preferred</li><li>Ability to communicate complex ideas effectively &ndash; both verbally and in writing &ndash; in English and the local office language(s)</li><li>Demonstrated ability to build trust-based relationships with colleagues and clients
</li><li>Ability to multi-task in a fast-paced, deadline-driven environment</li><li>Advanced Word, Excel, PowerPoint and data analytics skills</li><li>Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Product Operations Manager - Analytics and Promotions

GOOD SEED COMMUNITY DEVELOPMENT CORPORATION

<div>
 Are you passionate about doing meaningful, impactful work with people you enjoy? Are you a well-organized, strategic problem-solver who thrives on leading projects and supporting others? If so, we invite you to join The Good Seed CDC as a Case Manager.
 
 
 
 Why You&rsquo;ll Love It Here
 
 
 
 At The Good Seed CDC, we are committed to building an inclusive and equitable workplace where everyone feels valued, respected, and empowered to thrive. We believe diverse backgrounds and experiences make us stronger and better equipped to serve our communities.
 
 
 <ul>
 <li>
 A culture rooted in purpose, respect, and collaboration.
 </li>
 <li>
 Opportunities for continuous learning and professional growth.
 </li>
 <li>
 Competitive benefits and flexibility to support work-life balance.
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 The Good Seed CDC is a mission-driven organization dedicated to helping individuals overcome homelessness through access to healthcare, housing, and a strong support network. We specialize in providing integrated services that support long term stability, healing, and community reintegration.
 
 
 
 Our Core Values
 
 
 
 <ul>
 <li>
 Dedication &ndash; We give our best every day.
 </li>
 <li>
 Collaboration &ndash; We work together as one team.
 </li>
 <li>
 Honesty &ndash; We build trust through transparency and loyalty.
 </li>
 <li>
 Innovation &ndash; We explore new ways to serve better.
 </li>
 <li>
 Curiosity &ndash; We ask thoughtful questions to find meaningful solutions.
 
 
 </li>
 </ul>
 
 Job Overview
 
 
 
 Reporting to the Program Manager, the Case Manager delivers high-quality, client-centered case management services for individuals and families experiencing homelessness. You will manage a caseload of 15&ndash;20 participants, serving as their central point of contact.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Conduct initial and quarterly psychosocial assessments.
 </li>
 <li>
 Collaborate with participants on individualized service plans and housing stability goals.
 </li>
 <li>
 Build trusted, professional relationships with clients.
 </li>
 <li>
 Provide outreach, housing navigation, and ongoing support.
 </li>
 <li>
 Facilitate referrals to healthcare, mental health, substance use, and community services.
 </li>
 <li>
 Support clients in obtaining employment, benefits, and education opportunities.
 </li>
 <li>
 Accompany clients to key appointments as needed.
 </li>
 <li>
 Use a harm reduction, strength-based, and client-focused approach.
 
 
 </li>
 </ul>
 
 Growth Opportunities
 
 
 
 We are deeply invested in staff development. This role provides a clear advancement pathway&mdash;from Case Manager to Lead Case Manager and ultimately to Program Manager. We provide mentorship, resources, and tools for your continued professional growth.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Flexible work arrangements
 </li>
 <li>
 Paid vacation, sick leave, and holidays
 </li>
 <li>
 Mileage reimbursement
 </li>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 403(b) retirement plan
 </li>
 </ul>
</div>

Case Manager (HHSS - Housing Navigation + Tenancy)

mimojo

<div>
 
 The B2B Marketing &amp; Partner Growth Manager is responsible for defining and driving the marketing strategy that supports merchant acquisition and ecosystem growth. This role works closely with sales and account management teams to translate merchant performance insights, market intelligence, and opportunities into strong positioning, acquisition strategies, and marketing narratives.
 
 
 
 
 
 The role requires a strong understanding of the banking, loyalty, and card-linked offers ecosystem in the GCC, as well as the ability to connect data, market trends, and storytelling to support commercial growth. The role also oversees the communications and visibility function, guiding the company's positioning through PR, LinkedIn, industry events, and ecosystem partnerships.
 
 
 
 
 
 
 Essential Duties:
 
 
 <ul>
 <li>
 Define and lead the overall B2B marketing and partner growth strategy aligned with merchant acquisition objectives.
 </li>
 <li>
 Monitor the regional loyalty and card-linked offers ecosystem to identify competitors, platforms, trends, and market opportunities.
 </li>
 <li>
 Translate merchant performance data, partner insights, and market research into clear positioning and acquisition strategies.
 </li>
 <li>
 Work closely with sales to refine the merchant value proposition and develop acquisition materials that support commercial conversations.
 </li>
 <li>
 Identify strategic visibility opportunities across industry events, ecosystem partnerships, and market initiatives.
 </li>
 <li>
 Guide the overall communications strategy, including PR, LinkedIn positioning, and industry presence.
 </li>
 <li>
 Manage and mentor 2 team members
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 &nbsp;8+ years of experience in B2B marketing, partner marketing, or growth roles within fintech, banking, or loyalty platforms.
 </li>
 <li>
 Strong understanding of loyalty, rewards, or card-linked offers ecosystems in the GCC (UAE / Qatar preferred).
 </li>
 <li>
 Proven experience working closely with sales teams to support revenue growth.
 </li>
 <li>
 Experience leading marketing initiatives involving PR, events, positioning, and industry visibility.
 </li>
 <li>
 Experience translating data and insights into marketing strategies and positioning.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies / Skills
 
 
 
 
 Mandatory
 
 
 <ul>
 <li>
 Strategic thinking and commercial awareness
 </li>
 <li>
 Strong understanding of loyalty ecosystem dynamics and market trends
 </li>
 <li>
 &nbsp;Data-driven decision making
 </li>
 <li>
 Leadership and team development
 </li>
 <li>
 Strong communication and storytelling skills
 </li>
 </ul>
 
 
 
 
 
 Bonus
 
 
 <ul>
 <li>
 Comfortable working with data
 </li>
 <li>
 Curious about incorporating AI into processes to become more efficient
 </li>
 </ul>
 
 
 
</div>

B2B Marketing & Partner Growth Manager

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