luxury restaurant manager

Riviera Dining Group

<div>RDG introduces its first restaurant-concept brand, MILA, which offers guests a culinary journey through exquisite MediterrAsian cuisine, opened in January 2020 in Miami Beach. Combining genuine hospitality, fine dining, and a sophisticated nightlife atmosphere, MILA has quickly become a premier destination within Miami's upscale social scene.
At RDG, we are a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey. 
DREAM IT 
MILA has exceeded expectations in its initial two years, achieving remarkable success despite pandemic-related challenges and securing the #5 spot in The Restaurant Business Top 100 ranking. Building on this success, RDG has expanded into new concepts, including AVA MediterrAegean in Winter Park, Florida, CASA NEOS on the Miami River, Claudie (opened Feb 2025), and MM, a Membership Community. Upcoming projects include AVA&rsquo;s second location in Coconut Grove and Casa Neos Lounge (Fall 2025), Noora and HONŌ Japanese Steakhouse (Spring 2026). 
BUILD IT 
RDG's distinguished brand portfolio and exclusive membership program aim to create a network of venues and experiences that offer a unique lifestyle to guests and members in Florida. Our goal is to establish RDG as a leader in the luxury restaurant industry in the United States. 
GROW IT 
RDG has demonstrated rapid growth and is poised for significant economic expansion globally. We are actively exploring national markets such as New York City, Los Angeles, and Las Vegas, and international markets including Paris, London, Dubai, and Mexico City for potential expansion opportunities. 
Summary:
General Manager is responsible for operating a Japanese inspired steakhouse, lounge, rooftop lounge and members club in downtown Miami (December 2026). This position will report to our Sr. Director, Operations.
The HONO concept is positioned as a high-end Japanese steakhouse and culinary destination emphasizing premium cuts of beef (such as wagyu and A5 grade) and advanced aging and fire-based cooking techniques. The concept will likely blend traditional Japanese skill sets (butchery, robata, teppanyaki, binchotan) with a focus on dry-aged and custom-aged steaks and disciplined culinary execution. RDG&rsquo;s portfolio reflects a strategy of immersive, experiential dining concepts that combine world-class food with design, hospitality, and atmosphere. HONO fits within that pattern as a luxury steakhouse concept anchored in Japanese culinary traditions and elevated service. 
RESPONSIBILITIES:<div><ul><li>
Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team.</li><li>
Manage and train multiple Assistant General Managers and Captains.</li><li>
Oversee and lead HONO restaurant, lounge and rooftop venues.</li><li>
Ensure Occupational Safety and health Act, local health and safety codes, and company safety and security policy are met.</li><li>
Control Profit &amp; Loss (i.e., Budget attainment) by following cash control/ security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.</li><li>
Recruit, interview, and hire team FOH; conduct performance review, take discipline action, motivate, and train.</li><li>
Implement maintenance of equipment, facility, and grounds using a Preventive Maintenance plan based on company standard.</li><li>
Ensure food quality and 100% customer satisfaction.</li><li>
Demonstrate complete and timely execution of corporate &amp; marketing programs.</li><li>
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.</li></ul></div><ul><li>
Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged.</li><li>
Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.</li><li>
Proactively visit with and interact with guests and members; build loyalty and face/name recognition.</li><li>
Provide sound resolution(s) to guest complaints with poise and professionalism.</li><li>
Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)</li><li>
Regularly measure and evaluate service through restaurant service audits and leveraging guest/employee feedback.</li><li>
Maintain highest level of safety, security, sanitation, and cleanliness of facility.</li><li>
Manage team accountability.</li><li>
Maintain good rapport with vendors to ensure quality and consistency.</li><li>
Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.</li><li>
Sound decision making capability while protecting the restaurant/company in instances of urgency.</li><li>
Assist in conducting quarterly restaurant staff evaluations.</li><li>
Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.</li></ul> 
Requirements/Qualifications:<div><ul><li>
A minimum of 8 years previous management experience as a GM or Director in a fine dining/luxury, high volume, recognized dining, and cocktail bar/lounge venue setting.</li><li>
Previous experience managing an upscale/luxury Japanese dining experience is desirable.</li><li>
Pre-opening experience in a restaurant and lounge concept is desirable.</li><li>
Bachelor&rsquo;s degree in business administration, or related field of study or any equivalent combination of education and/or experience is required.</li><li>
Must be detail oriented and possess effective communication and written skills.</li><li>
State complaint food handling certificate</li><li>
Work collaboratively with Human Resources on coaching and Learning &amp; Development opportunities.</li><li>
Ability to multi-task.</li><li>
Must be a team player.</li><li>
Self-motivated and performance driven.</li><li>
Punctuality and regular and reliable attendance.</li><li>
Effective communication, written and interpersonal skills.</li><li>
Time management skills.</li><li>
Maintain confidentiality of company information and recipe data</li></ul></div></div>

General Manager – HONO (Restaurant & Lounge) – Late 2026

Accor

<div><div>Company Description</div> 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers.<div> 
Job Description</div> 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Oversee the daily operations of the Singaporean specialty restaurant, ensuring a seamless, intuitive, and refined service experience in alignment with Raffles standards of excellence.</li><li>
Ensure the restaurant environment reflects the rich heritage and multicultural identity of Singaporean cuisine, blending elegance with vibrant authenticity in ambiance, presentation, and service flow.</li><li>
Conduct daily briefings and meticulous inspections to ensure consistency in food quality, service rituals, cleanliness, and attention to detail.</li><li>
Maintain strict control of inventory, sourcing, and cost management, ensuring the use of authentic ingredients while optimizing efficiency and minimizing waste.</li><li>
Ensure full compliance with HACCP standards, local regulations, and Raffles operational policies.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Curate a soulful and immersive Singaporean dining journey, where each guest experience is personalized, memorable, and emotionally engaging.</li><li>
Bring dishes to life through storytelling, sharing the heritage, cultural influences, and inspirations behind each offering, reflecting Singapore&rsquo;s diverse culinary identity.</li><li>
Anticipate guest needs with intuition and grace, ensuring seamless service delivery that feels both effortless and bespoke.</li><li>
Handle guest feedback and service recovery with empathy, discretion, and a commitment to turning moments into lasting impressions.</li><li>
Build meaningful relationships with guests, recognizing preferences and creating a sense of belonging that encourages return visits.</li></ul>
Team Leadership &amp; Development:<ul><li>
Lead and inspire a team of Heartists&reg;, fostering a culture of passion, pride, and excellence in every interaction.</li><li>
Coach and develop team members on service artistry, Singaporean cuisine knowledge, and personalized guest engagement.</li><li>
Embed Raffles service culture through continuous training, storytelling, and role modeling of brand values.</li><li>
Ensure high standards of grooming, professionalism, and emotional intelligence within the team.</li><li>
Support talent development, succession planning, and the growth of future leaders within the Raffles family.</li></ul>
Financial Performance &amp; Commercial Focus:<ul><li>
Drive revenue growth through strategic upselling, promotions, and optimization of average check value.</li><li>
Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets.</li><li>
Prepare forecasts, analyze trends, and implement action plans to improve profitability.</li><li>
Collaborate with marketing and events teams to promote the Singaporean restaurant through campaigns, activations, and partnerships.</li><li>
Ensure accurate billing, cash handling, and compliance with financial procedures.</li></ul>
Brand, Culture &amp; Pre-Opening Excellence:<ul><li>
Bring to life the spirit of Raffles through the restaurant concept, blending timeless elegance with the vibrant soul of Singaporean cuisine.</li><li>
Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals.</li><li>
Contribute to the development of SOPs, guest journey mapping, and service choreography aligned with Raffles standards.</li><li>
Champion a culture of belonging, creativity, and excellence, where every team member contributes to creating &ldquo;magic&quot;.</li><li>
Collaborate cross-functionally to ensure a seamless and elevated guest journey across all touchpoints.</li></ul>
Health, Safety &amp; Compliance:<ul><li>
Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies.</li><li>
Conduct regular audits and ensure corrective actions are implemented promptly.</li><li>
Promote a safe working environment for colleagues and guests at all times.</li></ul><div> 
Qualifications</div> 
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree or diploma in Hospitality Management, Food &amp; Beverage, or a related field.</li><li>
Minimum 3&ndash;5 years of experience in a luxury hotel or high-end specialty restaurant, with exposure to Singaporean or Southeast Asian cuisine preferred.</li><li>
Strong understanding of luxury service standards and guest engagement.</li><li>
Pre-opening experience is highly advantageous.</li></ul>
Competencies:<ul><li>
Inspirational leadership with a passion for people development</li><li>
Deep appreciation for Singaporean cuisine and cultural storytelling</li><li>
Exceptional communication and interpersonal skills</li><li>
Strong commercial awareness and financial acumen</li><li>
Attention to detail with a commitment to excellence</li><li>
Emotional intelligence and ability to create meaningful guest connections</li></ul><div> 
Additional Information</div> 
<ul><li>
Strong understanding of Raffles &amp; Fairmont service culture and emotional luxury philosophy.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Speciality Restaurant Manager - Singaporean

<div><div>Company Description</div> 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers.<div> 
Job Description</div> 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Oversee the daily operations of the Mediterranean restaurant, ensuring a seamless, intuitive, and refined service experience in alignment with Raffles standards of excellence.</li><li>
Ensure the restaurant environment reflects the rich heritage and multicultural identity of Mediterranean cuisine, blending elegance with vibrant authenticity in ambiance, presentation, and service flow.</li><li>
Conduct daily briefings and meticulous inspections to ensure consistency in food quality, service rituals, cleanliness, and attention to detail.</li><li>
Maintain strict control of inventory, sourcing, and cost management, ensuring the use of authentic ingredients while optimizing efficiency and minimizing waste.</li><li>
Ensure full compliance with HACCP standards, local regulations, and Raffles operational policies.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Curate a soulful and immersive Mediterranean dining journey, where each guest experience is personalized, memorable, and emotionally engaging.</li><li>
Bring dishes to life through storytelling, sharing the heritage, cultural influences, and inspirations behind each offering, reflecting the Mediterranean's diverse culinary identity.</li><li>
Anticipate guest needs with intuition and grace, ensuring seamless service delivery that feels both effortless and bespoke.</li><li>
Handle guest feedback and service recovery with empathy, discretion, and a commitment to turning moments into lasting impressions.</li><li>
Build meaningful relationships with guests, recognizing preferences and creating a sense of belonging that encourages return visits.</li></ul>
Team Leadership &amp; Development:<ul><li>
Lead and inspire a team of Heartists&reg;, fostering a culture of passion, pride, and excellence in every interaction.</li><li>
Coach and develop team members on service artistry, Mediterranean cuisine knowledge, and personalized guest engagement.</li><li>
Embed Raffles service culture through continuous training, storytelling, and role modeling of brand values.</li><li>
Ensure high standards of grooming, professionalism, and emotional intelligence within the team.</li><li>
Support talent development, succession planning, and the growth of future leaders within the Raffles family.</li></ul>
Financial Performance &amp; Commercial Focus:<ul><li>
Drive revenue growth through strategic upselling, promotions, and optimization of average check value.</li><li>
Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets.</li><li>
Prepare forecasts, analyze trends, and implement action plans to improve profitability.</li><li>
Collaborate with marketing and events teams to promote the Mediterranean restaurant through campaigns, activations, and partnerships.</li><li>
Ensure accurate billing, cash handling, and compliance with financial procedures.</li></ul>
Brand, Culture &amp; Pre-Opening Excellence:<ul><li>
Bring to life the spirit of Raffles through the restaurant concept, blending timeless elegance with the vibrant soul of Mediterranean cuisine.</li><li>
Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals.</li><li>
Contribute to the development of SOPs, guest journey mapping, and service choreography aligned with Raffles standards.</li><li>
Champion a culture of belonging, creativity, and excellence, where every team member contributes to creating &ldquo;magic&quot;.</li><li>
Collaborate cross-functionally to ensure a seamless and elevated guest journey across all touchpoints.</li></ul>
Health, Safety &amp; Compliance:<ul><li>
Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies.</li><li>
Conduct regular audits and ensure corrective actions are implemented promptly.</li><li>
Promote a safe working environment for colleagues and guests at all times.</li></ul><div> 
Qualifications</div> 
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree or diploma in Hospitality Management, Food &amp; Beverage, or a related field.</li><li>
Minimum 3&ndash;5 years of experience in a luxury hotel or high-end restaurant, with exposure to Mediterranean cuisine preferred.</li><li>
Strong understanding of luxury service standards and guest engagement.</li><li>
Pre-opening experience is highly advantageous.</li></ul>
Competencies:<ul><li>
Inspirational leadership with a passion for people development</li><li>
Deep appreciation for Mediterranean cuisine and cultural storytelling</li><li>
Exceptional communication and interpersonal skills</li><li>
Strong commercial awareness and financial acumen</li><li>
Attention to detail with a commitment to excellence</li><li>
Emotional intelligence and ability to create meaningful guest connections</li></ul><div> 
Additional Information</div> 
<ul><li>
Strong understanding of Raffles &amp; Fairmont service culture and emotional luxury philosophy.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Restaurant Manager - Mediterranean - Raffles The Red Sea

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Fairmont The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Oversee the daily operations of the Turkish specialty restaurant, ensuring seamless service delivery aligned with Fairmont brand standards and luxury dining expectations.</li><li>
Ensure all aspects of restaurant readiness, including mise en place, cleanliness, ambiance, and table settings, reflect authenticity and excellence in Turkish dining culture.</li><li>
Conduct daily briefings and inspections to maintain consistency in food presentation, service rituals, hygiene, and safety standards.</li><li>
Monitor inventory levels, ordering processes, and cost controls, ensuring optimal stock management while minimizing waste.</li><li>
Ensure compliance with HACCP, local regulations, and company policies related to food safety and hygiene.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Curate an immersive and culturally authentic Turkish dining experience, incorporating storytelling, rituals, and personalized service.</li><li>
Engage with guests proactively, ensuring satisfaction, anticipating needs, and creating memorable dining moments.</li><li>
Handle guest feedback, complaints, and service recovery with professionalism, urgency, and a solution-oriented mindset.</li><li>
Collaborate with the culinary team to ensure menu knowledge is consistently delivered and that recommendations reflect authenticity and quality.</li><li>
Drive loyalty by building relationships with repeat guests and promoting signature experiences within the restaurant.</li></ul>
Team Leadership &amp; Development:<ul><li>
Lead, inspire, and develop a high-performing service team, fostering a culture of excellence, accountability, and collaboration.</li><li>
Conduct regular training sessions on Turkish cuisine knowledge, service standards, upselling techniques, and Fairmont service culture.</li><li>
Ensure team grooming, discipline, and professionalism align with luxury hospitality standards.</li><li>
Coach team members through continuous feedback, performance reviews, and development plans.</li><li>
Support talent development, succession planning, and internal mobility within the Food &amp; Beverage division.</li></ul>
Financial Performance &amp; Commercial Focus:<ul><li>
Drive revenue growth through strategic upselling, promotions, and optimization of average check value.</li><li>
Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets.</li><li>
Prepare forecasts, analyze trends, and implement action plans to improve profitability.</li><li>
Collaborate with marketing and events teams to promote the Turkish restaurant through campaigns, activations, and partnerships.</li><li>
Ensure accurate billing, cash handling, and compliance with financial procedures.</li></ul>
Brand, Culture &amp; Pre-Opening Excellence:<ul><li>
Ensure the restaurant concept reflects Fairmont brand positioning while honoring the authenticity of Turkish cuisine and hospitality traditions.</li><li>
Support pre-opening activities including recruitment, training, SOP development, and trial operations.</li><li>
Contribute to the creation and implementation of service standards, workflows, and operational manuals.</li><li>
Embed Fairmont culture and values within the team, promoting a sense of belonging and pride.</li><li>
Collaborate cross-functionally to ensure seamless guest journeys across all touchpoints.</li></ul>
Health, Safety &amp; Compliance:<ul><li>
Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies.</li><li>
Conduct regular audits and ensure corrective actions are implemented promptly.</li><li>
Promote a safe working environment for colleagues and guests at all times.</li></ul> 

Qualifications 
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree or diploma in Hospitality Management, Food &amp; Beverage, or a related field.</li><li>
Minimum 3&ndash;5 years of experience in a luxury hotel or standalone specialty restaurant, with exposure to Turkish or Middle Eastern cuisine preferred.</li><li>
Strong operational knowledge of fine dining service standards and restaurant management systems.</li><li>
Pre-opening experience is an advantage.</li></ul>
Competencies:<ul><li>
Strong leadership and team management skills</li><li>
Passion for Turkish cuisine, culture, and guest storytelling</li><li>
Excellent communication and interpersonal skills</li><li>
Financial acumen and commercial awareness</li><li>
Attention to detail and commitment to excellence</li><li>
Ability to thrive in a fast-paced, multicultural environment</li><li>
Problem-solving and decision-making capabilities</li></ul> 

Additional Information 
<ul><li>
Strong understanding of Raffles &amp; Fairmont service culture and emotional luxury philosophy.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Speciality Restaurant Manager - Turkish

<div>Company Description 
Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.
Raffles The Red Sea will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia&rsquo;s extraordinary Red Sea destination. Blending Raffles&rsquo; legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world&rsquo;s most discerning travellers. 
Job Description 
Key Responsibilities
Operational Supervision &amp; Quality Assurance:<ul><li>
Oversee the daily operations of the Singaporean specialty restaurant, ensuring a seamless, intuitive, and refined service experience in alignment with Raffles standards of excellence.</li><li>
Ensure the restaurant environment reflects the rich heritage and multicultural identity of Singaporean cuisine, blending elegance with vibrant authenticity in ambiance, presentation, and service flow.</li><li>
Conduct daily briefings and meticulous inspections to ensure consistency in food quality, service rituals, cleanliness, and attention to detail.</li><li>
Maintain strict control of inventory, sourcing, and cost management, ensuring the use of authentic ingredients while optimizing efficiency and minimizing waste.</li><li>
Ensure full compliance with HACCP standards, local regulations, and Raffles operational policies.</li></ul>
Guest Experience &amp; Service Excellence:<ul><li>
Curate a soulful and immersive Singaporean dining journey, where each guest experience is personalized, memorable, and emotionally engaging.</li><li>
Bring dishes to life through storytelling, sharing the heritage, cultural influences, and inspirations behind each offering, reflecting Singapore&rsquo;s diverse culinary identity.</li><li>
Anticipate guest needs with intuition and grace, ensuring seamless service delivery that feels both effortless and bespoke.</li><li>
Handle guest feedback and service recovery with empathy, discretion, and a commitment to turning moments into lasting impressions.</li><li>
Build meaningful relationships with guests, recognizing preferences and creating a sense of belonging that encourages return visits.</li></ul>
Team Leadership &amp; Development:<ul><li>
Lead and inspire a team of Heartists&reg;, fostering a culture of passion, pride, and excellence in every interaction.</li><li>
Coach and develop team members on service artistry, Singaporean cuisine knowledge, and personalized guest engagement.</li><li>
Embed Raffles service culture through continuous training, storytelling, and role modeling of brand values.</li><li>
Ensure high standards of grooming, professionalism, and emotional intelligence within the team.</li><li>
Support talent development, succession planning, and the growth of future leaders within the Raffles family.</li></ul>
Financial Performance &amp; Commercial Focus:<ul><li>
Drive revenue growth through strategic upselling, promotions, and optimization of average check value.</li><li>
Monitor financial performance, including revenue, labor costs, and cost of sales, ensuring alignment with budget targets.</li><li>
Prepare forecasts, analyze trends, and implement action plans to improve profitability.</li><li>
Collaborate with marketing and events teams to promote the Singaporean restaurant through campaigns, activations, and partnerships.</li><li>
Ensure accurate billing, cash handling, and compliance with financial procedures.</li></ul>
Brand, Culture &amp; Pre-Opening Excellence:<ul><li>
Bring to life the spirit of Raffles through the restaurant concept, blending timeless elegance with the vibrant soul of Singaporean cuisine.</li><li>
Support pre-opening initiatives including recruitment, onboarding, training programs, and the creation of bespoke service rituals.</li><li>
Contribute to the development of SOPs, guest journey mapping, and service choreography aligned with Raffles standards.</li><li>
Champion a culture of belonging, creativity, and excellence, where every team member contributes to creating &ldquo;magic&quot;.</li><li>
Collaborate cross-functionally to ensure a seamless and elevated guest journey across all touchpoints.</li></ul>
Health, Safety &amp; Compliance:<ul><li>
Ensure adherence to all health, safety, and hygiene standards in line with local regulations and company policies.</li><li>
Conduct regular audits and ensure corrective actions are implemented promptly.</li><li>
Promote a safe working environment for colleagues and guests at all times.</li></ul> 

Qualifications 
Qualifications &amp; Experience:<ul><li>
Bachelor&rsquo;s degree or diploma in Hospitality Management, Food &amp; Beverage, or a related field.</li><li>
Minimum 3&ndash;5 years of experience in a luxury hotel or high-end specialty restaurant, with exposure to Singaporean or Southeast Asian cuisine preferred.</li><li>
Strong understanding of luxury service standards and guest engagement.</li><li>
Pre-opening experience is highly advantageous.</li></ul>
Competencies:<ul><li>
Inspirational leadership with a passion for people development</li><li>
Deep appreciation for Singaporean cuisine and cultural storytelling</li><li>
Exceptional communication and interpersonal skills</li><li>
Strong commercial awareness and financial acumen</li><li>
Attention to detail with a commitment to excellence</li><li>
Emotional intelligence and ability to create meaningful guest connections</li></ul> 

Additional Information 
<ul><li>
Strong understanding of Raffles &amp; Fairmont service culture and emotional luxury philosophy.</li><li>
A proactive and anticipatory approach to guest service, ensuring every moment is meaningful and memorable.</li><li>
Impeccable grooming and personal presentation aligned with ultra-luxury standards.</li><li>
Flexibility to work shifts, including weekends and public holidays.</li></ul></div>

Atlantis Resorts

<div>
 ( 19638 )
 
 
 A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.
 
 
 Crafted by the world&rsquo;s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.
 
 
 Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.
 
 
 
 About The Role
 
 
 
 We are looking for experienced F&amp;B Service candidates to join the Food and Beverage Division in Atlantis The Royal &ndash; the most extraordinary and diverse restaurant operations team in the region. If you&rsquo;re eager to work for renowned celebrity chefs, create memorable experiences and take your F&amp;B knowledge to the next level &ndash; we want to hear from you!
 
 
 
 Role
 
 
 
 Candidates from various backgrounds and with different experience levels are welcome to register their interest in future full-time opportunities for the roles below:
 
 
 <ul>
 <li>
 Attendant, Food and Beverage
 </li>
 <li>
 Waiter/Waitress
 </li>
 <li>
 Head Waiter/Head Waitress
 </li>
 <li>
 Captain/Supervisor
 </li>
 <li>
 Outlet Assistant Manager
 
 
 </li>
 </ul>
 Our F&amp;B Service professionals focus on providing unique restaurant experience for varied clientele (VIPs, celebrities, regular guests, groups) and actively using upselling techniques to exceed guest expectations and increase outlet revenue.
 
 
 
 About You
 
 
 
 We are looking for candidates with various food and beverage service backgrounds &ndash; casual and lifestyle dining, outdoor venues, fine dining/celebrity chef venues, in room dining, banquets. Depending on the role you should ideally have 1 &ndash; 5 years&rsquo; experience in a reputable international hotel chain or restaurant group. Demonstrating passion and in depth knowledge of your preferred service style dynamics and ability to deliver excellent service standards to our guests is a must in our F&amp;B Service team. To succeed in the role, you need to possess excellent interpersonal skills and build effective work relationship with service team, kitchen team and management.
 
 
 We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.
 
 
 With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.
</div>

Future Opportunities - F&B Service - Atlantis The Royal

Crosby Hotel LLC

<div>Role Summary
At Firmdale Hotels, exceptional hospitality is at the heart of everything we do. We are looking for a confident and commercially minded Food &amp; Beverage Administrative Coordinator to support revenue generation across our restaurants and events spaces while delivering a seamless and personalized guest experience.
This role is integral to the success of our Food &amp; Beverage operations, acting as a key point of contact for restaurant and event enquiries. Through thoughtful communication, attention to detail, and proactive coordination, you will help convert enquiries into confirmed bookings, maximize covers and event spend, and support the wider Food &amp; Beverage and Events teams.
Department: Food &amp; Beverage 
Reporting to: Food &amp; Beverage Manager
Key Responsibilities
Guest Experience &amp; Revenue Generation<ul><li>
Proactively convert event enquiries into semi-private or exclusive restaurant dining experiences</li><li>
Manage and convert Food &amp; Beverage reservations and event enquiries via phone and email, ensuring all interactions reflect warm and engaging service style in line with Firmdale standards of operation</li><li>
Maximize revenue through effective table management, timings of reservations, menu upselling, and prioritizing high-value and repeat guests</li><li>
Identify and communicate potential sales opportunities and qualified leads to the Sales &amp; Events team</li></ul>
Administration &amp; Operational Support<ul><li>
Maintain accurate and detailed booking records across all reservation systems</li><li>
Assist in preparing sales, reservations, and performance reports to support forecasting and business planning</li><li>
Ensure clear and consistent communication across Food &amp; Beverage, Events, Kitchen, Front Office, and other hotel departments</li><li>
Provide administrative support to Food &amp; Beverage Managers and Supervisors, including GM reports, menu development and formatting</li><li>
Support restaurant host teams and service operations during peak periods, acting as a liaison to ensure booking guidelines are followed</li></ul>
Skills &amp; Experience<ul><li>
Previous experience in hospitality reservations, events coordination, or sales support, ideally within a luxury or lifestyle hotel environment</li><li>
Strong commercial awareness with the ability to confidently convert enquiries into bookings</li><li>
A warm, professional, and engaging communication style with excellent phone and email etiquette</li><li>
Highly organized with exceptional attention to detail and a proactive approach</li><li>
Competent in Microsoft Office, particularly Excel; experience with OpenTable, POS systems, Opera and/or Delphi is advantageous</li><li>
Flexible, collaborative, and guest-focused, with a genuine passion for hospitality</li></ul>
Why Join Firmdale Hotels<ul><li>
A varied and rewarding role with a direct impact on Food &amp; Beverage and Events revenue</li><li>
The opportunity to work with distinctive restaurants, beautifully designed spaces, and a loyal guest following</li><li>
Exposure to high-profile events and premium hospitality experiences</li><li>
Ongoing training and development within an award-winning, people-focused luxury hotel group</li></ul></div>

Restaurant Reservations Coordinator at The Whitby

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Restaurant Reservations Coordinator at The Whitby