luxury retail manager

Aroma360, LLC

<div>Aroma360 is a leader in the scent marketing industry, providing luxurious scenting solutions for businesses and homes. Our mission is to enhance environments through the power of fragrance, offering high-quality products and exceptional customer experiences.
We are seeking an experienced and dynamic Luxury Sales Manager to oversee operations at our Aroma360 showroom. The ideal candidate will be a strong closer with a proven track record in selling contracts and securing long-term client relationships in a luxury retail environment. This role requires exceptional sales acumen, the ability to inspire a team, and the skills to maximize results through Salesforce/CRM management.
Lead by Example: Demonstrate exceptional sales skills and customer service, setting the standard for your team. Be actively involved in the showroom floor, assisting customers and closing sales.
Pillar in Sales: Be the driving force behind showroom sales, inspiring your team to reach and exceed their targets. Utilize your expertise to coach and mentor sales associates, ensuring the showroom meets its financial objectives.**
Key Responsibilities 
Showroom Management: Oversee the daily operations of the showroom, ensuring it is always visually appealing and meets the company's standards for luxury and sophistication.
Team Leadership: Lead, coach, and develop a team of sales associates to provide exceptional customer service and achieve sales targets. Conduct regular training sessions to keep the team updated on product knowledge and sales techniques.
Customer Experience: Ensure every customer interaction in the showroom is a positive and memorable experience. Address customer inquiries and resolve any issues promptly and professionally.
Sales Strategy: Develop and implement sales strategies to increase showroom traffic and sales. Monitor sales performance and provide regular reports to senior management.
CRM: Experience with Salesforce software preferred. Manage leads and your sales pipeline using Salesforce CRM.
Inventory Management: Manage showroom inventory, ensuring that stock levels are maintained and products are displayed attractively. Coordinate with the inventory team to receive and display new products promptly.
Event Planning: Plan and execute in-showroom events to promote new products and build customer relationships. Collaborate with the marketing team to develop promotional materials and strategies for these events. 
Brand Representation: Act as a brand ambassador for Aroma360, embodying the company's values. Maintain a high level of product knowledge to effectively communicate the benefits and features of our offerings.
Qualifications:
<ul><li>Minimum of 3-5 years of experience in luxury retail management or a similar role.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proven track record of achieving sales targets and managing budgets.</li><li>
Ability to work in a fast-paced environment and adapt to changing priorities.</li><li>
Passion for luxury products and a keen eye for detail.</li><li>
Proficient in Microsoft Office Suite and CRM software.</li></ul>
Benefits:
<ul><li>Competitive salary with performance-based bonuses.</li><li>
Up to 1% commission on total store sales.</li><li>
Comprehensive health, dental, and vision insurance.</li><li>
Paid time off and holidays.</li><li>
Employee discounts on Aroma360 products.</li><li>
Opportunities for professional development and growth within the company.</li></ul>
Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.</div>

Luxury Retail Sales Manager

<div>Lead with excellence at Aroma360, a global leader in premium scenting solutions.
At Aroma360, we create unforgettable scent experiences for homes and businesses worldwide. We are seeking a dynamic Luxury Sales Manager (Showroom Manager) to lead our Dubai boutique. As a brand ambassador and leader, you will inspire your team, elevate client experiences, and drive exceptional commercial performance while upholding the highest luxury standards.
What you'll do:
<ul><li>Lead, coach, and inspire a team of Luxury Sales Consultants to achieve and exceed boutique sales targets.</li><li>
Act as a role model on the showroom floor, demonstrating impeccable clienteling and closing skills.</li><li>
Drive client development strategies, building lasting relationships and expanding the boutique's client book.</li><li>
Ensure the highest standards of grooming, presentation, and boutique excellence at all times.</li><li>
Monitor KPIs and implement strategies to continuously elevate performance and service.</li><li>
Collaborate with corporate teams on visual merchandising, events, and brand initiatives.</li><li>
Uphold compliance with company policies and UAE labour standards.</li></ul>
What we're looking for:
<ul><li>Proven leadership experience in luxury retail or high-value sales, ideally as a Boutique Manager, Assistant Manager, or Team Leader.</li><li>
Strong track record of exceeding sales goals and driving team performance.</li><li>
Exceptional communication, coaching, and interpersonal skills.</li><li>
Impeccable grooming and elevated presence, aligned with luxury retail standards.</li><li>
Service-first mindset with the ability to manage VIP clientele and high-pressure situations with poise.</li><li>
Fluent in English; Arabic or additional languages are an advantage.</li><li>
Flexibility to work retail hours, including evenings, weekends, and UAE public holidays.</li></ul>
What we offer:
<ul><li>180,000 AED yearly base salary plus performance-based commission.</li><li>
Health insurance and visa sponsorship in line with UAE standards.</li><li>
Employee discounts and opportunities for career progression in a global luxury brand.</li><li>
A refined, collaborative work environment where leadership and excellence are celebrated.</li><li>
Step into a leadership role where luxury, service, and success define every moment.</li></ul>
Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.</div>

Luxury Sales Manager

Confidential Jobs

<div>
 
 We are a leading luxury retailer in the Middle East, representing some of the world&rsquo;s most prestigious watch and jewellery brands. With a strong legacy in the luxury industry, we are committed to delivering an exceptional client experience, combining heritage, craftsmanship, and exclusivity. As we expand into Riyadh with our newest boutique, we are seeking an experienced Assistant Store Manager to play a key role in driving boutique success.
 
 
 
 
 
 
 Position:
 
 Assistant Store Manager
 
 
 
 Location:
 
 Riyadh, KSA
 
 
 
 Boutique:
 
 New Opening, Luxury Watches &amp; Jewellery
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the Store Manager in leading and managing all aspects of boutique operations to achieve sales and service excellence.
 </li>
 <li>
 Ensure an elevated client experience by fostering a client-first culture and developing strong relationships with VIP and loyal customers.
 </li>
 <li>
 Drive boutique performance by motivating the team, monitoring KPIs, and implementing effective sales strategies.
 </li>
 <li>
 Lead, coach, and develop the team to enhance their product knowledge, sales techniques, and overall performance.
 </li>
 <li>
 Oversee day-to-day operations, including stock management, visual merchandising, and adherence to brand guidelines.
 </li>
 <li>
 Collaborate with internal teams to ensure smooth operational processes and uphold brand standards.
 </li>
 <li>
 Act as a brand ambassador, staying informed about product craftsmanship, market trends, and industry developments.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 A dynamic leader with a passion for luxury retail and client relationship management.
 </li>
 <li>
 Minimum 3&ndash;5 years of experience in a leadership role within luxury retail.
 </li>
 <li>
 Proven ability to drive sales, lead a team, and enhance the client experience.
 </li>
 <li>
 Strong interpersonal and communication skills, with a talent for team motivation and client engagement.
 </li>
 <li>
 Strong organizational skills.
 </li>
 <li>
 Fluency in English is mandatory.
 </li>
 </ul>
 
 
</div>

Assistant Store Manager

Infinium Associates

We are seeking a dynamic and customer-focused Retail Store Manager to lead our premium jewellery showroom. The ideal candidate will be responsible for driving sales, ensuring exceptional customer service, managing store operations, and leading a motivated team in delivering a luxurious shopping experience.Key Responsibilities<ul><li>Sales &amp; Customer Experience</li><li>Drive showroom sales through effective team leadership and customer engagement.</li><li>Ensure high levels of customer satisfaction through personalized service and product knowledge.</li><li>Handle high-value transactions with discretion and professionalism.</li><li>Team Management</li><li>Recruit, train, and supervise showroom staff.</li><li>Set performance goals and conduct regular evaluations.</li><li>Foster a culture of excellence, integrity, and teamwork.</li><li>Store Operations</li><li>Oversee daily operations including inventory management, visual merchandising, and cleanliness.</li><li>Ensure compliance with company policies, safety standards, and audit requirements.</li><li>Manage stock levels and coordinate with supply chain for replenishments.</li><li>Reporting &amp; Analysis</li><li>Prepare daily/weekly sales reports and analyze performance metrics.</li><li>Monitor customer feedback and implement improvements.</li><li>Collaborate with regional managers to align store goals with brand strategy.</li></ul>Qualifications &amp; Skills<ul><li>Graduate in Business Administration, Retail Management, or related field.</li><li>15+ years of experience in luxury retail, preferably in jewellery or fashion.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Proficiency in POS systems, MS Excel, and inventory software.</li><li>Ability to manage high-pressure situations and resolve customer concerns tactfully.</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED8,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Luxury Retail Store: 10 years (Required)</li><li>Jewellry Showroom: 10 years (Required)</li></ul>

Retail Store Manager- Leading Jewellery Showroom

Gucci

<div>
 
 Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world&rsquo;s most desirable fashion houses. Eclectic, contemporary, romantic&mdash;Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
 
 
 
 
 
 Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.
 
 
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 
 
 Role Mission
 
 
 
 
 
 
 
 The TM is responsible for maximizing store performance in order to overachieve targets and goals with a strong focus on team management and development.
 
 
 Working on the shop floor, the TM is a dynamic and inspiring leader who has a strong retail background and relationship building skills both with the team and the clients.
 
 
 The TM is responsible for ensuring the team demonstrates exceptional service culture and client experience, representing the brand as a Gucci Ambassador by promoting its values.
 
 
 
 
 
 
 Team
 
 
 
 
 
 
 
 &bull;Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
 
 
 &bull;Working on the shop floor, the TM will be in constant contact with the team and what is happening on a daily basis.
 
 
 &bull;Provide support and ongoing feedback to client advisors to ensure their development, motivation and sense of belonging.
 
 
 &bull;Conduct regular performance conversations to discuss results and develop action plans.
 
 
 &bull;Conduct on spot coaching to ensure consistent client experience.
 
 
 &bull;Participate in attracting, recruiting and onboarding a high performing team.
 
 
 &bull;Partner with Store Manager and Human Resources for all employee relations issues to ensure effective resolution.
 
 
 &bull;Make sure that all the company policies and procedures are followed by all the team members.
 
 
 
 
 
 
 Client
 
 
 
 
 
 
 &bull;Lead and inspire the team on executing superior client experience, ensuring the hospitality mindset within the team.
 
 
 &bull;Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele.
 
 
 &bull;Lead the execution of clientelling activities with the store team, developing actions to reach the goals and KPIs.
 
 
 &bull;Demonstrate leadership by playing an active role on the sales floor.
 
 
 
 
 
 
 
 
 
 Product
 
 
 
 
 
 
 
 &bull;Monitor the performance of the assigned categories and proactively propose action plans to reach the targets.
 
 
 &bull;Partner with Merchandising team providing effective feedback on products, stock situation and specific requests for the store in order to grow the business.
 
 
 &bull;Collaborate with VM team in order to maximize the category potential while guaranteeing that the image of the store is maintained according to guidelines.
 
 
 &bull;Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Minimum of 2-4 years of sales management experience in retail, luxury retail, or service related industry.
 </li>
 <li>
 Bachelor&rsquo;s Degree in a related field is preferred.
 </li>
 <li>
 Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
 </li>
 <li>
 Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
 </li>
 <li>
 Ability to manage competing priorities in a fast-paced environment.
 </li>
 <li>
 Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
 </li>
 <li>
 Industry awareness and strong business acumen.
 </li>
 <li>
 Strong verbal and written communication skills and excellent organizational skills.
 </li>
 <li>
 Passion for the Fashion Industry.
 </li>
 <li>
 Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism.
 </li>
 <li>
 Flexibility to work a retail schedule which will include evenings, weekends and holidays.
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Entrepreneurial spirit
 </li>
 <li>
 Sales and Client focused
 </li>
 <li>
 Developing/coaching others
 </li>
 <li>
 Leading by example
 </li>
 <li>
 Relationship builder
 </li>
 <li>
 Effective communicator
 </li>
 </ul>
 
 
</div>

Team Manager

Christian Dior Couture

<div>
 Job responsibilities
 
 
 At
 
 Dior
 
 , our clients are at the heart of everything we do. We are looking for a
 
 Client Development Manager
 
 to lead clienteling excellence in our boutiques and elevate the Dior client journey to the next level.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Drive client recruitment, retention, and engagement through innovative clienteling strategies
 </li>
 <li>
 Train and coach boutique teams on CRM tools, outreach, and delivering &ldquo;extra-mile&rdquo; service
 </li>
 <li>
 Build authentic, lasting relationships with top clients while supporting the team on the shop floor
 </li>
 <li>
 Manage client activation campaigns, boutique events, and gifting strategies
 </li>
 <li>
 Track and analyse key KPIs to continuously improve clienteling performance
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 ✔ Proven experience in luxury retail, client development, or CRM management
 
 
 ✔ Strong coaching and training skills to inspire boutique teams
 
 
 ✔ A client-first mindset with a passion for creating memorable experiences
 
 
 ✔ Analytical ability to manage data, reports, and KPIs with precision
 
 
 ✔ Professional presence as a true
 
 Dior Ambassador
 
 
 
 This is a unique opportunity to join one of the world&rsquo;s most prestigious luxury brands and shape the future of client engagement in our boutiques.
 
 
 Apply now and bring your expertise to Dior.
</div>

Country Client Development Manager | Kuwait

Chalhoub Group

<div>On behalf of Zimmermann, we are hiring for a Retail Manager to oversee our existing stores in UAE, and who will be part of the growth of the brand in the Middle East. 
Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
What you'll be doing
The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&amp;P adherence and KPI&rsquo;s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include: 
<ul>
<li>
Ensure client satisfaction and achieve consistent sales &amp; KPIs.</li>
<li>Develop strategies and action plans for sales targets.</li>
<li>Maximize sales through service strategies, tracking performance, and motivating teams.</li>
<li>Regularly report performance and mentor Store Managers.</li>
<li>Provide feedback on stock issues and ensure product knowledge among team members.</li>
<li>Manage and grow the client database in compliance with GDPR.</li>
<li>Ensure accurate client details and product availability for appointments.</li>
<li>Communicate with clients about new launches and organize appointments.</li>
<li>Develop teams in client service, brand, and product knowledge.</li>
<li>Train stores in online fulfillment and policies.</li>
<li>Lead and motivate teams to achieve KPIs.</li>
<li>Provide feedback and conduct regular meetings to discuss performance and development.</li>
<li>Lead and inspire the retail team.</li>
<li>Oversee recruitment and onboarding of Store Managers.</li>
<li>Manage stock accurately and efficiently.</li>
<li>Monitor stock losses and work with B&amp;P team for consolidations.</li>
<li>Manage store expenses and ensure timely reporting.</li>
<li>Maintain high Visual Presentation standards.</li>
<li>Assist with new store setups and ensure weekly floral arrangements.</li>
<li>Provide feedback on maintenance and ensure timely completion of works.</li>
<li>Drive in-store events and manage them per company expectations.</li>
<li>Enter client details post-event and send &ldquo;thank you&rdquo; notes.</li>
<li>Report event details to management.</li>
</ul>
What you&rsquo;ll need to succeed<ul>
</ul><ul>
<li>Experience managing a network of stores in luxury retail, within the UAE</li>
<li>Experience in Women's Ready to Wear</li>
<li>Ability to maximize and drive sales performance of your stores</li>
<li>Ability to set and drive clienteling activities
</li><li>Strong interpersonal skills and experience managing multiple stakeholders</li>
</ul>
What you&rsquo;ll need to succeed
<ul><li>The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.</li>
</ul>
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Retail Manager - Zimmermann, UAE

Search 10000+ Luxury retail manager jobs near you this September. New roles added regularly across leading industries. Apply today.