luxury retail manager

Miraval Resorts & Spas

<div>
 
 
 Be Part of Something Transformational
 
 
 
 
 
 
 
 Red Sea Global
 
 is honored to partner with
 
 Miraval The Red Sea
 
 who marks the pioneering expansion for
 
 Miraval Resorts &amp; Spas
 
 into the Kingdom of Saudi Arabia, bringing three decades of wellness expertise to one of the world's most pristine marine environments.
 
 
 
 
 
 As part of the Hyatt portfolio and The Red Sea Project, this transformative destination continues
 
 Miraval Resorts and Spas
 
 , legacy as a global leader in luxury wellness, offering transformational and immersive experiences that nurture physical and emotional wellbeing. The adults only, all inclusive, digital detox sanctuary welcomes all to discover "A Life In Balance" through mindful connection with nature's extraordinary beauty along Saudi Arabia's Red Sea coast
 
 
 We are now inviting passionate, grounded, and growth-minded individuals to join us in shaping this extraordinary journey. Want to be part of a visionary brand shaping the future of wellness? this is your opportunity.
 
 
 
 
 
 Welcome to
 
 Miraval The Red Sea
 
 :
 
 Where Wellness is a Way of Life.
 
 
 
 
 
 
 
 
 GENERAL ROLE
 
 :
 
 
 <ul>
 <li>
 The Retail Manager at Miraval The Red Sea is responsible for the overall operation, merchandising, financial performance, and guest experience in both the Lobby Boutique and Spa Boutique.
 </li>
 <li>
 This role oversees daily retail activities, inventory control, visual merchandising, staff training, and the development of retail strategies aligned with Miraval&rsquo;s brand ethos and luxury positioning.
 </li>
 <li>
 The Retail Manager plays a key role in maximizing revenue opportunities, ensuring seamless integration of retail into the broader wellness journey, and creating meaningful connections with guests through curated retail experiences.
 </li>
 </ul>
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 
 
 Please note that the responsibilities outlined below are not exhaustive. Miraval The Red Sea colleagues continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Retail Manager you will need to:
 
 
 
 
 
 
 1. Retail Operations Leadership
 
 
 <ul>
 <li>
 Oversee daily operations of the Lobby Boutique and Spa Boutique, ensuring exceptional guest service and smooth workflow.
 </li>
 <li>
 Lead and supervise the retail team, including Retail Supervisors and Retail Associates.
 </li>
 <li>
 Maintain cleanliness, organization, and luxury presentation standards in both retail spaces.
 </li>
 <li>
 Implement operational procedures and standards to ensure efficiency and compliance.
 </li>
 </ul>
 
 
 
 
 
 2. Financial Management &amp; Sales Strategy
 
 
 <ul>
 <li>
 Develop and manage retail budgets, monitor costs, and drive profitability.
 </li>
 <li>
 Analyze sales data, monitor KPIs, and adjust strategies to meet financial targets.
 </li>
 <li>
 Develop pricing strategies, promotions, and incentive programs to drive sales.
 </li>
 <li>
 Ensure accurate cash handling, POS transactions, and reporting.
 </li>
 </ul>
 
 
 
 
 
 3. Guest Experience &amp; Engagement
 
 
 <ul>
 <li>
 Deliver personalized retail experiences that reflect Miraval&rsquo;s philosophy of mindfulness and luxury.
 </li>
 <li>
 Train team members on product knowledge, storytelling, and upselling techniques to enhance guest engagement.
 </li>
 <li>
 Proactively engage with guests to understand preferences and provide tailored recommendations.
 </li>
 <li>
 Manage guest feedback and implement service recovery when necessary.
 </li>
 </ul>
 
 
 
 
 
 4. Merchandising &amp; Product Management
 
 
 <ul>
 <li>
 Curate a selection of products aligned with Miraval&rsquo;s brand values and guest preferences.
 </li>
 <li>
 Plan and execute visual merchandising strategies that elevate the retail environment.
 </li>
 <li>
 Collaborate with suppliers and the Procurement team to source unique, high-quality products.
 </li>
 <li>
 Oversee inventory management, stock levels, and timely reordering to avoid stockouts or overstocking.
 </li>
 </ul>
 
 
 
 
 
 5. Team Development &amp; Performance
 
 
 <ul>
 <li>
 Recruit, onboard, and train retail team members.
 </li>
 <li>
 Conduct regular coaching sessions, performance evaluations, and succession planning.
 </li>
 <li>
 Foster a positive and collaborative team culture grounded in Miraval&rsquo;s values.
 </li>
 <li>
 Promote professional development and continuous learning within the retail team.
 </li>
 </ul>
 
 
 
 
 
 6. Collaboration &amp; Cross-Department Integration
 
 
 <ul>
 <li>
 Work closely with Spa &amp; Wellness Operations, Spa Manager, and Front Office to integrate retail into the guest journey.
 </li>
 <li>
 Collaborate with Marketing to create promotional campaigns, social media content, and in-store events.
 </li>
 <li>
 Partner with Finance and Procurement teams for financial reporting, inventory management, and compliance.
 </li>
 </ul>
 
 
 
 
 
 7. Compliance &amp; Safety
 
 
 <ul>
 <li>
 Ensure all retail operations comply with health, safety, and local regulations.
 </li>
 <li>
 Conduct regular audits and inspections to uphold standards.
 </li>
 <li>
 Train staff on safety procedures, loss prevention, and emergency protocols.
 </li>
 </ul>
 
 
 
 
 
 8. Administrative &amp; System Management
 
 
 <ul>
 <li>
 Maintain accurate records of inventory, sales, and operational reports.
 </li>
 <li>
 Utilize POS and inventory management systems to track performance and streamline operations.
 </li>
 <li>
 Prepare reports for senior leadership on financial results, guest trends, and operational insights.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Retail Management, Hospitality, or related field.
 </li>
 <li>
 Minimum 3-5 years of experience in luxury retail management, preferably within hospitality or spa environments.
 </li>
 <li>
 Proven track record in sales performance, team leadership, and financial management.
 </li>
 <li>
 Strong knowledge of luxury retail trends, merchandising, and guest service excellence.
 </li>
 <li>
 Familiarity with retail POS systems, inventory management software, and Microsoft Office Suite.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Fluent in English; Arabic language skills are advantageous.
 </li>
 </ul>
 
 
 
 
 
 WORK ENVIRONMENT
 
 
 <ul>
 <li>
 Flexible availability, including weekends, holidays, and evenings based on business needs.
 </li>
 <li>
 Work schedule determined by resort occupancy and operational demands.
 </li>
 <li>
 Mindful, guest-centric, and collaborative environment.
 </li>
 </ul>
 
 
</div>

Retail Manager

4141 Design Group / B&B ITALIA

Job Summary We are seeking a dynamic and energetic High End Furniture Showroom Manager/Sales professional to lead our luxury furniture retail space. This role combines leadership, sales expertise, and exceptional customer service to create an inspiring shopping experience for our discerning clientele. As a key driver of showroom success, you will oversee daily operations, manage a talented sales team, and ensure that every customer receives personalized attention. Your passion for high-quality furnishings and your ability to motivate others will help elevate our brand and foster long-term client relationships. This is an exciting opportunity for a proactive leader eager to thrive in a fast-paced, upscale retail environment.Key Responsibilities<ul><li>Sales Leadership: Drive showroom revenue by meeting/exceeding sales targets, mentoring staff on luxury sales techniques, and closing high-value deals.</li><li>Clientele &amp; Service: Provide white-glove service, cultivate a portfolio of high-net-worth clients, and build relationships with interior designers and trade professionals.</li><li>Visual Merchandising: Maintain impeccable showroom aesthetics, ensuring displays, lighting, and layout align with brand standards and seasonal trends.</li><li>Operations Management: Oversee daily operations, inventory accuracy, vendor relations.</li><li>Team Development: Recruit, train, and motivate sales associates to deliver superior customer experiences.</li></ul>Qualifications<ul><li>Experience: 5&ndash;7+ years of experience in luxury retail management, specifically in furniture, design, or high-end home furnishings.</li><li>Knowledge: Strong background in interior design, furniture construction, and luxury market trends.</li><li>Skills: Proven leadership ability, excellent communication skills</li><li>Education: Bachelor&rsquo;s degree in Business, Interior Design, or related field preferred.</li><li>Attributes: Detail-oriented, customer-first mindset, and ability to work a flexible schedule.</li><li>Proven management experience in retail sales or showroom environments, preferably within high-end furniture or luxury retail sectors</li><li>Strong leadership skills with experience supervising teams and fostering a positive work environment</li><li>Excellent communication skills; bilingual or multilingual abilities are highly desirable for serving diverse clientele</li><li>Demonstrated proficiency in negotiation, sales management, merchandising, inventory control, and retail math</li><li>Ability to manage multiple priorities effectively through excellent organizational skills and time management</li><li>Knowledge of marketing strategies relevant to upscale retail environments and customer engagement techniques</li></ul>Join us in creating an inspiring space where luxury meets exceptional service! We value energetic leaders who are passionate about delivering memorable shopping experiences while driving business growth. If you thrive in a fast-paced setting that rewards innovation and teamworkPay: $75,000.00 - $95,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

High End Furniture Showroom Manager/ Sales

Ali Al Mulla Group

Retail &amp; Corporate ManagerAli Al Mulla Group | UAE We are seeking a dynamic and experienced Retail &amp; Corporate Manager to lead our multi-store operations and drive business growth across retail, corporate, and government sectors. This role is ideal for a results-driven professional with a strong background in luxury retail, preferably in perfumes.Key Responsibilities<ul><li>Oversee daily operations across multiple stores to ensure high performance and profitability</li><li>Drive sales growth and achieve targets across retail and corporate channels (B2B &amp; B2G)</li><li>Monitor KPIs, analyze performance, and implement improvement strategies</li><li>Lead and develop store managers and teams to maintain excellence in service and sales</li><li>Ensure all stores meet brand standards in visual merchandising, cleanliness, and customer experience</li><li>Manage inventory effectively to ensure stock availability and minimize losses</li><li>Handle escalated customer issues and maintain high satisfaction levels</li><li>Implement cost-control measures to improve overall profitability</li><li>Ensure compliance with company policies, as well as health and safety regulations</li><li>Collaborate with marketing teams to execute promotions and business strategies</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration or related field</li><li>Male non-Arab-Europe-RUssian-only</li><li>5&ndash;7 years of retail management experience, preferably in luxury retail/perfumes</li><li>Proven experience managing multiple stores and teams</li><li>Strong leadership, communication, and organizational skills</li><li>Experience in corporate sales (B2B/B2G) is a strong advantage</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>Job Type: Full-timeLicense/Certification:<ul><li>UAE driving license (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

Retail Operations Manager

Christian Dior

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The Deputy Boutique Manager supports the Boutique Manager in driving the commercial success, operational excellence, and team development of the Solitaire boutique. As a key leader within the boutique, the role ensures Dior&rsquo;s standards of client experience, retail performance, and team engagement are consistently delivered. The Deputy Boutique Manager acts as a role model for the team and assumes responsibility for the boutique in the absence of the Boutique Manager. 
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Business Leadership &amp; Commercial Performance 
<ul><li>Support the Boutique Manager in achieving and exceeding boutique sales targets. 
</li></ul><ul><li>Monitor key retail KPIs including sales turnover, conversion rate, average transaction value, and units per transaction. 
</li></ul><ul><li>Lead daily business follow ups and sales briefings with the team. 
</li></ul><ul><li>Identify opportunities to maximize boutique performance. 
</li></ul><ul><li>Support cross category collaboration to optimize business results. 
</li></ul>Client Experience &amp; Client Development 
<ul><li>Ensure an exceptional luxury client experience aligned with Dior standards. 
</li></ul><ul><li>Develop relationships with high value clients and VIPs. 
</li></ul><ul><li>Encourage client appointments, private presentations, and client outreach. 
</li></ul><ul><li>Support the team in building and maintaining strong client portfolios. 
</li></ul><ul><li>Monitor consistency of service across the boutique. 
</li></ul>Team Leadership &amp; People Development 
<ul><li>Support the Boutique Manager in leading and motivating the team. 
</li></ul><ul><li>Provide coaching on sales techniques and product knowledge. 
</li></ul><ul><li>Ensure clear communication of targets and expectations. 
</li></ul><ul><li>Support recruitment, onboarding, and team development. 
</li></ul><ul><li>Participate in performance reviews and development plans. 
</li></ul>Boutique Operations &amp; Compliance 
<ul><li>Ensure smooth daily boutique operations. 
</li></ul><ul><li>Oversee opening and closing procedures. 
</li></ul><ul><li>Monitor stock management and inventory accuracy. 
</li></ul><ul><li>Ensure compliance with company policies and procedures. 
</li></ul><ul><li>Maintain visual merchandising and boutique presentation standards. 
</li></ul>Leadership Support 
<ul><li>Act as main support to the Boutique Manager. 
</li></ul><ul><li>Take responsibility for the boutique in the absence of the Boutique Manager. 
</li></ul><ul><li>Coordinate with regional teams including HR, Retail Operations, and Merchandising. 
</li></ul><ul><li>Ensure clear communication across the boutique team. 
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3>Experience 
<ul><li>5 to 7 years experience in luxury retail. 
</li></ul><ul><li>Previous supervisory or management experience. 
</li></ul><ul><li>Proven track record in driving sales performance. 
</li></ul>Soft Skills 
<ul><li>Leadership and team influence 
</li></ul><ul><li>Client centric mindset 
</li></ul><ul><li>Strong interpersonal communication 
</li></ul><ul><li>Problem solving and decision making 
</li></ul><ul><li>Ability to work under pressure 
</li></ul><ul><li>Adaptability and resilience 
</li></ul><ul><li>High level of professionalism 
</li></ul><ul><li>Accountability and ownership 
</li></ul><ul><li>Team motivation and engagement 
</li></ul><ul><li>Conflict management 
</li></ul>Hard Skills 
<ul><li>Luxury retail sales management 
</li></ul><ul><li>Clienteling and CRM management 
</li></ul><ul><li>Retail KPI monitoring and analysis 
</li></ul><ul><li>Sales performance tracking 
</li></ul><ul><li>Boutique operations management 
</li></ul><ul><li>Inventory and stock control 
</li></ul><ul><li>Cash handling and reporting 
</li></ul><ul><li>Visual merchandising standards 
</li></ul><ul><li>Team coaching and training 
</li></ul><ul><li>Client portfolio management 
</li></ul><ul><li>Microsoft Office and reporting tools 
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">CHRISTIAN DIOR
 
MAISON
 
</h2><div>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; wrote Christian Dior.
 
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div>

Deputy Boutique Manager Riyadh KSA- ONLY SAUDI Nationals

CHAUMET

<div>
 
 Le poste
 
 
 
 
 Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet&rsquo;s history is merged with the French History and that of the Empress Jos&eacute;phine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
 
 
 
 In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet Middle East as the
 
 Assistant Boutique Manager of The Avenues in Kuwait.
 
 
 
 You will represent the Maison by:
 
 
 Being the second leader in charge of the boutique in The Avenues, Kuwait. He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI&rsquo;s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management.
 
 
 
 Les missions
 
 
 
 
 Commercial Performance &amp; Business Growth
 
 
 
 <ul>
 <li>
 Sales &amp; KPI Excellence: Optimize sales performance and consistently exceed ambitious targets and KPIs, ensuring alignment with Maison Chaumet's global objectives and upholding the highest standards of client reception and boutique attractiveness.
 </li>
 <li>
 Strategic Client Development: Identify and implement strategies for "up-selling" and cross-selling, focusing on Chaumet's iconic collections to enhance average transaction value and drive new client acquisition.
 </li>
 <li>
 Operational Efficiency: Proactively optimize boutique activities to enhance efficiency, productivity, and profitability, supported by insightful sales and KPI analysis.
 
 
 </li>
 </ul>
 
 Boutique Management &amp; Team Leadership
 
 
 
 <ul>
 <li>
 Team Inspiration: Inspire, motivate, and empower team members to achieve individual and collective sales and service excellence, fostering a collaborative and high-performing environment.
 </li>
 <li>
 Operational Oversight: Ensure flawless day-to-day operations, including pristine boutique maintenance, impeccable service standards, precise cash desk management, efficient after-sales service, and strategic staff scheduling.
 </li>
 <li>
 Leadership Support: Actively assist the Boutique Manager in all aspects of boutique operations, contributing to strategic decision-making and continuous team development.
 </li>
 <li>
 Market Intelligence: Monitor luxury market trends and competitor activities to maintain Chaumet's competitive edge.
 
 
 </li>
 </ul>
 
 Clienteling &amp; Relationship Mastery
 
 
 
 <ul>
 <li>
 Elite Client Management: Develop and enrich a high-value client database, serving as a trusted point of contact to maximize client engagement and long-term relationships with Chaumet.
 </li>
 <li>
 Personalized Client Experiences: Implement advanced strategies to retain and upgrade clientele through personalized outreach and the expert utilization of CRM and clienteling tools.
 </li>
 <li>
 Service Perfection: Drive continuous improvement in client experience, developing action plans to consistently exceed expectations and elevate Mystery Shopper results.
 
 
 </li>
 </ul>
 
 Chaumet Brand Ambassador
 
 
 
 <ul>
 <li>
 Maison Storyteller: Be an exemplary ambassador for Chaumet, passionately promoting its rich heritage, craftsmanship, and unique creations through compelling storytelling that creates emotional connections with clients.
 </li>
 <li>
 Visual Excellence: Ensure the precise implementation and maintenance of visual merchandising guidelines, reflecting Chaumet's prestige and aesthetic vision.
 </li>
 <li>
 Values &amp; Projects: Actively embody and promote Chaumet's values, contributing to Maison projects and delivering unforgettable, culturally rich client moments.
 
 
 </li>
 </ul>
 
 Votre profil
 
 
 
 <ul>
 <li>
 8-9 years progressive luxury retail experience, with 2+ years in a supervisory/management role (e.g., Supervisor, Deputy Store Manager, Assistant Boutique Manager), preferably in luxury jewellery.
 </li>
 <li>
 Bachelor's Degree or equivalent is preferred
 </li>
 <li>
 Fluent English required; fluency in Arabic is strongly preferred.
 </li>
 <li>
 Strong commercial drive, goal-oriented, passionate about luxury jewellery
 </li>
 <li>
 Excellent administrative and financial acumen, proficient in retail management systems.
 </li>
 <li>
 Highly empathetic, exceptional interpersonal and client-centric skills (storytelling, communication), strong business acumen, and proven strong leadership abilities.
 </li>
 </ul>
</div>

Assistant Boutique Manager - Kuwait

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
 
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. 
 
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What you'll be doing
Our Retail Manager is responsible for ensuring that our Beauty Department maximizes their commercial performance and deliver the most exceptional Guest Experience in the market. The retail manager will be accountable for driving customer, partnership and people experience across multiple luxury departments.
Key Responsibilities
Drive the Business<ul><li>
Lead by example and represent the brand by communicating its values and vision though all activities and interactions with customers, brand partners and stakeholders</li><li>
Define, execute, and monitor the makeup, skincare and fragrance brands' action plan to achieve sales targets and KPIs</li><li>
Manage the client database to build strong relationships with our community and create strategic future potential selling opportunities</li><li>
Stay ahead of the latest global and local trends, products and competitors and share actionable feedback with relevant stakeholders across buying, creative, partnerships and VM.</li><li>
Think hybrid by leveraging all type of point of sales online and offline.</li></ul>
Team Leadership and Development<ul><li>
Provide a clear vision to the team about the brand and store&rsquo;s vision and key future directions</li><li>
Identify, recruit, develop and retain strong talents; building a solid succession pipeline</li><li>
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li><li>
Act as a coach for the team members and promote a growth mindset by leveraging the Group&rsquo;s available learning tools and platforms and constantly monitor the team&rsquo;s development plans and professional growth.</li><li>
Ensure performance improvement plans are discussed and documented in a transparent manner.</li></ul>
Customer Experience<ul><li>
Develop an omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li><li>
Use effective clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand&rsquo;s different activities, offerings, activations, etc.</li><li>
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li></ul>
Operational Excellence<ul><li>
Ensure all sales and operational policies and procedures (SOP&rsquo;s) are followed and maintained in the store.</li><li>
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.</li><li>
Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand&rsquo;s VM guidelines.</li><li>
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li><li>
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li></ul>
What you&rsquo;ll need to succeed<ul><li>
Extensive experience within a Beauty Retail Store, with a specialization and passion in skincare, makeup and fragrances.</li><li>
Open to relocate to Abu Dhabi.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Retail Manager - Beauty, Abu Dhabi

Chaumet

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>Located in the heart of Place Vendome, the Maison Chaumet is a major actor in the luxury sector and represents the symbol of the Parisian jewellery excellence since its creation in 1780. Thanks to its exceptional knowledge passed from one generation to the other, Chaumet&rsquo;s history is merged with the French History and that of the Empress Jos&eacute;phine. Currently in transformation and anchored in modernity, Maison Chaumet is now part of a global repositioning context with strong growth in sales within the LVMH group.
In this dynamic and challenging growth context, you will have the opportunity to contribute to the development of Chaumet Middle East as the Assistant Boutique Manager of The Avenues in Kuwait.
You will represent the Maison by:
Being the second leader in charge of the boutique in The Avenues, Kuwait. He/she works closely with the Boutique Manager to contribute to run properly the Boutique, meeting KPI&rsquo;s and striving to achieve assigned goals. He/she is responsible for clienteling, commercial performance, visual merchandising, operations, sales, profitability, team and management. 
 
 
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Commercial Performance &amp; Business Growth 
 
 
<ul><li>Sales &amp; KPI Excellence: Optimize sales performance and consistently exceed ambitious targets and KPIs, ensuring alignment with Maison Chaumet's global objectives and upholding the highest standards of client reception and boutique attractiveness.
</li><li>Strategic Client Development: Identify and implement strategies for &quot;up-selling&quot; and cross-selling, focusing on Chaumet's iconic collections to enhance average transaction value and drive new client acquisition.
</li><li>Operational Efficiency: Proactively optimize boutique activities to enhance efficiency, productivity, and profitability, supported by insightful sales and KPI analysis. 
</li></ul> 
Boutique Management &amp; Team Leadership 
 
 
<ul><li>Team Inspiration: Inspire, motivate, and empower team members to achieve individual and collective sales and service excellence, fostering a collaborative and high-performing environment.
</li><li>Operational Oversight: Ensure flawless day-to-day operations, including pristine boutique maintenance, impeccable service standards, precise cash desk management, efficient after-sales service, and strategic staff scheduling.
</li><li>Leadership Support: Actively assist the Boutique Manager in all aspects of boutique operations, contributing to strategic decision-making and continuous team development.
</li><li>Market Intelligence: Monitor luxury market trends and competitor activities to maintain Chaumet's competitive edge. 
 
 
 
</li></ul>Clienteling &amp; Relationship Mastery 
 
 
<ul><li>Elite Client Management: Develop and enrich a high-value client database, serving as a trusted point of contact to maximize client engagement and long-term relationships with Chaumet.
</li><li>Personalized Client Experiences: Implement advanced strategies to retain and upgrade clientele through personalized outreach and the expert utilization of CRM and clienteling tools.
</li><li>Service Perfection: Drive continuous improvement in client experience, developing action plans to consistently exceed expectations and elevate Mystery Shopper results. 
 
 
 
</li></ul>Chaumet Brand Ambassador 
 
 
<ul><li>Maison Storyteller: Be an exemplary ambassador for Chaumet, passionately promoting its rich heritage, craftsmanship, and unique creations through compelling storytelling that creates emotional connections with clients.
</li><li>Visual Excellence: Ensure the precise implementation and maintenance of visual merchandising guidelines, reflecting Chaumet's prestige and aesthetic vision.
</li><li>Values &amp; Projects: Actively embody and promote Chaumet's values, contributing to Maison projects and delivering unforgettable, culturally rich client moments.
</li></ul></div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>8-9 years progressive luxury retail experience, with 2+ years in a supervisory/management role (e.g., Supervisor, Deputy Store Manager, Assistant Boutique Manager), preferably in luxury jewellery.
</li><li>Bachelor's Degree or equivalent is preferred
</li><li>Fluent English required; fluency in Arabic is strongly preferred.
</li><li>Strong commercial drive, goal-oriented, passionate about luxury jewellery
</li><li>Excellent administrative and financial acumen, proficient in retail management systems.
</li><li>Highly empathetic, exceptional interpersonal and client-centric skills (storytelling, communication), strong business acumen, and proven strong leadership abilities.
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">CHAUMET
 
MAISON
 
</h2><div>In the heart of Place Vend&ocirc;me in Paris, Chaumet crafts jewelry that melds audacity and elegance. Combining tradition and modernity, the artisans of Chaumet&rsquo;s High Jewelry workshop pass on their exceptional know-how to create masterpieces of lightness and movement, including the Maison&rsquo;s famed tiaras. Chaumet&rsquo;s emblematic collections are inspired by the multi-faceted personality of Empress Jos&eacute;phine, the Maison&rsquo;s first prestigious client, who designated Chaumet as her official jeweler. Since the founding of the Maison in 1780, Chaumet&rsquo;s timeless style has continually evolved with the times and influences of the world for more than 240 years.
 
The first jeweler to set up shop on Place Vend&ocirc;me in 1812, Chaumet has made this mythic nexus of Parisian jewelry its beating heart. Chaumet celebrated its 240th anniversary in 2020 with the inauguration of its magnificently renovated address at 12, Place Vend&ocirc;me. Bridging tradition and modernity, 12 Vend&ocirc;me embodies the soul of Chaumet through three exceptional spaces: the boutique welcoming clients, the historic grand salons &ndash; notably the Salon Chopin &ndash; and the High Jewelry workshop, where dreams come alive&hellip;.</div></div></div></div></div></div></div>

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