machine adjuster

Allcat Claims Service, LLC

<div><p>This position is for our subsidiary:</p>
Parker Loss Consultants, LLC<p>
To know more, visit us at http://parkerlossconsultants.com/Home</p><p></p><p><b>
Now Hiring: Inland Marine Desk Adjuster (Remote &ndash; Temporary W-2)</b></p><p>
We&rsquo;re seeking an experienced <b>Inland Marine Desk Adjuster</b> to support our team in a temporary W-2 role. If you have a strong background in inland marine claims and excel in a remote, fast-paced environment, this is a great opportunity to put your expertise to work.</p><p><b>
What You&rsquo;ll Do:</b></p><ul><li>
Manage inland marine claims involving construction equipment, cargo, and specialized property from initial review through resolution</li><li>
Analyze documentation, photos, estimates, and reports to determine coverage and liability</li><li>
Communicate with policyholders, field adjusters, and vendors to gather and verify claim details</li><li>
Negotiate fair and timely settlements</li><li>
Maintain accurate and organized claim files while meeting deadlines</li></ul><p><b>
What We&rsquo;re Looking For:</b></p><ul><li><b>
2+ years of inland marine adjusting experience required</b></li><li>
Proven ability to handle claims in a desk/remote environment</li><li>
Strong analytical, organizational, and negotiation skills</li><li>
Excellent written and verbal communication</li><li>
Active adjuster license (preferred or ability to obtain)</li></ul><p><b>
Position Details:</b></p><ul><li>
Temporary W-2 assignment</li><li>
Fully remote</li><li>
Competitive pay based on experience</li></ul><p>
Join our team and contribute your inland marine expertise in a flexible, remote role where your skills make an immediate impact.</p><p></p><p>
Looking to hire 3 people for this assignment.</p><p>
#parkerloss</p></div>

Inland Marine Desk Adjuster (Remote – Temporary W-2)

UPCIC

<div><p><b>Know your rights</b></p><p>
Inform yourself of your rights and responsibilities by reviewing the content provided in the list below.</p><ul><li>
Employment Eligibility (e-Verify): English &amp; Spanish</li><li>
Right to work: English / Spanish</li></ul><p></p><p>
It's fun to work in a company where people truly BELIEVE in what they're doing!</p><p>
We're committed to bringing passion and customer focus to the business.</p><p></p><p>
The Field Adjusters primary responsibility is to manage, investigate and resolve assigned property claims. This position is dedicated to providing customer service to policyholders by providing fair and timely resolutions of claims. The Field Adjuster understands insureds needs and provides advice in order to deliver appropriate solutions.<br>
<br>
The following are the usual, basic and essential functions of the position. These functions are not to be construed as an exhaustive list of all responsibilities, duties and skills required.</p><p></p><p>
Please note the field adjuster must live in the area or be willing to relocate.<br>
<br>
<b>Essential Job Functions</b></p><ul><li>
Communicate with independent adjusters and other experts to gather information on claims</li><li>
Negotiate and explain settlements with the insured and/or their representatives</li><li>
Answer incoming telephone calls from agents, public adjusters, insureds, and other vendors</li><li>
Review and analyze written information</li><li>
Knowledge of multiple policy forms</li><li>
Prepare reports based on the policy language</li><li>
Prepare detailed estimates of the damage</li><li>
Understanding of estimating software</li><li>
Rely on training and guidance from management to plan and accomplish goals</li><li>
Experience writing Property estimates using Xactimate or related software</li><li>
Ability to climb on ladders to inspect roofs</li><li>
Ability to carry a 40-pound ladder</li><li>
Supports catastrophe operations as needed to include working extended hours during designated CATs</li></ul><p><b>
Required Knowledge, Skills &amp; Ability</b></p><ul><li>
High School Diploma or GED</li><li>
2+ years property field adjusting experience</li><li>
Working knowledge of Microsoft Office including Word, Excel and Outlook</li><li>
Must possess Insurance License</li><li>
Possession of other state license as required by management</li><li>
Ability to work independently as well as a team player</li><li>
Ability to multi-task</li><li>
Computer savvy</li><li>
Basic calculator skills</li><li>
Working knowledge of ISO policies</li><li>
Valid driver&rsquo;s license</li><li>
Vehicle provided at Company discretion</li><li>
Bilingual preferred #ZR</li></ul><p></p><p><b>
Benefit Highlights</b></p><ul><li>
Industry leading medical, dental and vision insurance plan</li><li>
401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)</li><li>
Generous PTO policy</li><li>
Eligible for performance based bonuses</li></ul></div>

Field Adjuster - Birmingham/Montgomery (Local Only)

McLarens

<div></div><div><div><div><div><div><div><div>Date: Apr 8, 2026
</div></div></div></div><div><div><div><div>Location:
Chicago - Remote, IL, US
</div></div></div></div><div><div><div><div>Company Brand: McLarens<br>
</div></div></div></div><p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Purpose</b></h2>
</div><div><p>
McLarens is searching for a <b>General Adjuster</b> working in a designated region with the ability to travel, as needed, to resolve various types of losses. This role&rsquo;s main responsibilities will be managing the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective. The General Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex exposures. We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self-starter.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2>
</div><div><ul><li>Receive and review claim intake daily.</li>
<li>Contact insurer, broker, and claimant to arrange appointment for first meeting.</li>
<li>Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.</li>
<li>Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.</li>
<li>Consult with construction contractors, engineers, and other experts for the purpose of determining damages.</li>
<li>Timely reporting to clients with clear and comprehensive content.</li>
<li>Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.</li>
<li>Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.</li>
<li>Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.</li>
<li>Prepare scope of damage, loss measure, and costs schedule.</li>
<li>Coordinate cost agreements with insured and claimant.</li>
<li>Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.</li>
<li>Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience and Qualifications</b></h2>
</div><div><ul><li>3-5 years of commercial/residential property claims experience.</li>
</ul><ul><li>4-year college degree.</li>
</ul><ul><li>Appropriate state adjuster license(s).</li>
<li>Regional claims experience.</li>
<li>Experience handling complex commercial losses preferred.</li>
<li>Established Broker/Carrier relationships.</li>
<li>Some experience with commercial and residential ISO policies to include manuscript interpretations.</li>
<li>Knowledge of Xactimate or other estimating platforms.</li>
<li>Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.</li>
<li>Excellent negotiation and communication abilities, both verbal and written.</li>
<li>Strong interpersonal and analytical skills.</li>
<li>Ability to plan and prioritize.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Physical Requirements</b></h2>
</div><div><ul><li>Travel to inspection sites. (regularly)</li>
<li>Move about indoors and outdoors to conduct inspections. (regularly)</li>
<li>Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs. (frequently)</li>
<li>Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)</li>
<li>May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)</li>
<li>Transport objects weighing up to or exceeding 50 pounds. (regularly)</li>
<li>Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)</li>
<li>Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)</li>
<li>Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)</li>
<li>Handle paperwork and files. (regularly)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Environment</b></h2>
</div><div><ul><li>May require working in outdoor weather conditions. (Occasionally)</li>
<li>May require working in stationary position. (Occasionally)</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
</div><div><ul><li>Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance</li>
<li>Health Saving/Flexible Spending - access to flexible spending and health savings accounts</li>
<li>Retirement - 401(k) program with company match</li>
<li>Pet Benefits - ensuring the well-being of your extended family.</li>
<li>Identity Theft Insurance - offering security and peace of mind.</li>
<li>Wellness Programs - supports financial, physical, and mental well-being.</li>
<li>Career Development - fostering growth and advancement in the workplace.</li>
<li>Community Day of Service/Float Holiday - our Day of Service promotes community involvement, and our personal float holiday can be used as desired.</li>
<li>Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.</li>
<li>Employee Assistance Program - designed to provide life balance support and counseling.</li></ul></div></div></div><p></p><p><b><br>
The workplace</b><br>
<br>
Since 1932, we&rsquo;ve been who people turn to in tough times. That&rsquo;s a huge responsibility. It&rsquo;s also a<br>
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services<br>
firm, with a global network that delivers consistently excellent service supported by deep local<br>
expertise.<br>
<br>
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural<br>
resources, our people get everything they need to impact lives on a global scale. We take our<br>
development seriously and offer careers that empower our people to strive for bigger goals and<br>
reach new heights. And we&rsquo;ve got the expertise to help them get there: our Loss Adjusters boast an<br>
average of over 20 years' experience.<br>
<br>
We&rsquo;re building a culture where talent shines. Where ambition is everything. And people come first.<br>
It's your career, so why compromise?</p><div><br>
What Drives Us:<br>
<br>
At McLarens, our commitments shape every experience- for our clients, our people, and the<br>
communities we serve.<br>
<br>
<ul><li>Purpose: Positively impacting people and communities across the globe.</li><li>Progress: Excellence, expertise, and growth opportunities.</li><li>Place: Our culture of empowerment, support and belonging.</li></ul><br>
<b>
The Benefits:</b></div>
<div>
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought<br>
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you<br>
thrive.<br>
<br>
Here&rsquo;s what else we offer:<br>
<br>
<ul><li>Compensation: Competitive salary and performance-related incentives.</li></ul></div><ul><li><br>
Development: Access to technical training, global knowledge-sharing, and career growth</li></ul>
opportunities.<br>
<br>
<ul><li>Wellbeing &amp; Flexibility: Support to balance professional and personal life (e.g., hybrid work,</li></ul>
flexible schedule where applicable).<br>
<br>
<ul><li>Global Exposure: Opportunity to work with colleagues and clients across different countries.</li></ul><br>
<ul><li>Inclusive Culture: A collaborative environment where your voice and contribution are valued.</li></ul><br>
<p></p>
<p><b>
Individual progress, global purpose. It&rsquo;s all here at McLarens.</b></p><br>
<p></p>
<p><i>
Our Company is an equal employment opportunity employer. The Company&rsquo;s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.</i></p><br>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Chicago</p></div></div></div><div></div>

General Adjuster

Sedgwick

<div><p>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
</p><p></p><p>Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
</p><p>Certified as a Great Place to Work&reg;
</p><p>Fortune Best Workplaces in Financial Services &amp; Insurance
</p><p></p>General Adjuster
<div><p><b>PRIMARY PURPOSE: </b>To investigate claims against insurance or other companies for personal, casualty, or property loss or damages; attempts to effect out-of-court settlement with claimant.
</p><p></p><p><b>ESSENTIAL FUNCTIONS and RESPONSIBILITIES
</b></p><ul><li>Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock)
</li><li>Examines claim form and other records to determine insurance coverage.
</li><li>Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
</li><li>Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
</li><li>Estimates cost of repair, replacement, or compensation.
</li><li>Prepares report of findings and negotiates settlement with claimant.
</li><li>Recommends litigation by legal department when settlement cannot be negotiated.
</li><li>Attends litigation hearings.
</li><li>Revises case reserves in assigned claims files to cover probable costs.
</li><li>Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
</li></ul><p></p><p><b>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
</b></p><ul><li>Performs other duties as assigned.
</li><li>Supports the organization's quality program(s).
</li><li>Travels as required.
</li></ul><p></p><p><b>QUALIFICATIONS
</b></p><p></p><p><b>Education &amp; Licensing
</b></p><p>Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
</p><p></p><p><b>Experience
</b></p><p>Five (5) years of related experience or equivalent combination of education and experience required.
</p><p></p><p><b>Skills &amp; Knowledge
</b></p><ul><li>Strong oral and written communication, including presentation skills
</li><li>PC literate, including Microsoft Office products
</li><li>Demonstrated commitment to timely reporting
</li><li>Strong customer service skills
</li><li>Strong interpersonal skills
</li><li>Attention to detail and accuracy
</li><li>Good time management and organizational skills
</li><li>Ability to work independently or in a team environment
</li><li>Ability to meet or exceed Performance Competencies
</li></ul><p><b>WORK ENVIRONMENT
</b></p><p>When applicable and appropriate, consideration will be given to reasonable accommodations.
</p><p><b>Mental </b><b>: </b>Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
</p><p><b>Physical </b><b>:
</b></p><ul><li>Must be able to stand and/or walk for long periods of time.
</li><li>Must be able to kneel, squat or bend.
</li><li>Must be able to work outdoors in hot and/or cold weather conditions.
</li><li>Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
</li><li>Be able to lift/carry up to 50 pounds
</li><li>Be able to push/pull up to 100 pounds
</li><li>Be able to drive up to 4 hours per day.
</li><li>Must have continual use of manual dexterity.
</li></ul><p><b>Auditory/Visual </b><b>: </b>Hearing, vision and talking
</p><p></p><p>The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
</p><p></p><p>As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $70k-$80k. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. We are always accepting applications.
</p></div><p></p><p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.
</p><p></p><p>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
</p><p></p><h2 class="jobSectionHeader"><b>If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</b></h2></div>

USAA

<div>
 <strong>
  Why USAA?
  <br/>
  <br/>
 </strong>
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 <br/>
 <br/>
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 As a dedicated
 <strong>
  Auto Adjuster
 </strong>
 you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed.
 <br/>
 <br/>
 Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion.
 <br/>
 <br/>
 We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office.
 <strong>
  This position is based in the Phoenix, AZ
 </strong>
 location. Relocation assistance is
 <strong>
  not
 </strong>
 available for this position.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
  </li>
  <li>
   Negotiates liability for comparative negligence (claimant or adverse carrier).
  </li>
  <li>
   Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.
  </li>
  <li>
   Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
  </li>
  <li>
   Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  </li>
  <li>
   Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions
  </li>
  <li>
   Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  </li>
  <li>
   Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
  </li>
  <li>
   Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.
  </li>
  <li>
   Applies intermediate knowledge of Auto Physical Damage to adjust claims.
  </li>
  <li>
   Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  </li>
  <li>
   May be assigned CAT deployment travel with minimal notice during designated CATs.
  </li>
  <li>
   Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  </li>
  <li>
   Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or General Equivalency Diploma
  </li>
  <li>
   1 year of customer service experience.
  </li>
  <li>
   Progressive experience handling low complexity auto non injury liability claims.
  </li>
  <li>
   Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  </li>
  <li>
   Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
  </li>
  <li>
   Demonstrated negotiation, investigation, communication, and conflict resolution skills.
  </li>
  <li>
   Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
  </li>
  <li>
   Successful completion of a job-related assessment may be required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Sets You Apart
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One or more years of auto liability claims experience managing claims from initial contact through resolution
  </li>
  <li>
   Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills
  </li>
  <li>
   At least two years of customer service experience, demonstrating strong communication and problem-solving skills
  </li>
  <li>
   Proven experience with comparative negligence and shared liability determinations
  </li>
  <li>
   Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions
  </li>
  <li>
   Proficiency with Guidewire or similar claims management systems
  </li>
  <li>
   Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU)
  </li>
  <li>
   Military experience through service or as a military spouse
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation range:
 </strong>
 The salary range for this position is: $51,370 - $86,680
 <strong>
  .
  <br/>
  <br/>
 </strong>
 <strong>
  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation:
 </strong>
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 <br/>
 <br/>
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 <br/>
 <br/>
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 <br/>
 <br/>
 <strong>
  Benefits:
 </strong>
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 <br/>
 <br/>
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 <br/>
 <br/>
 <em>
  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
  <br/>
  <br/>
 </em>
 <em>
  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 </em>
</div>


Auto Adjuster

<div><b>Location</b> Phoenix, Arizona
<div><div><div><b>Job ID</b></div><div>
R0116675</div></div>
<div><div><b>Date posted</b></div><div>
04/08/2026</div></div>
</div><div><p><b>Why USAA?</b></p><p>
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.</p><p></p><p>
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.</p><p></p><p><b>
The Opportunity</b></p><div></div><div><div><div><div><div><div><div><div><div><p>
As a dedicated <b>Auto Adjuster</b> you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed.</p><p></p><p>
Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion.</p><p></p><p>
We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. <b>This position is based in the Phoenix, AZ </b>location. Relocation assistance is <b>not</b> available for this position.</p><p></p><p><b>
What you'll do:</b></p><ul><li><p>
Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.</p></li><li><p>
Negotiates liability for comparative negligence (claimant or adverse carrier).</p></li><li><p>
Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.</p></li><li><p>
Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).</p></li><li><p>
Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.</p></li><li><p>
Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions</p></li><li><p>
Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.</p></li><li><p>
Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.</p></li><li><p>
Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.</p></li><li><p>
Applies intermediate knowledge of Auto Physical Damage to adjust claims.</p></li><li><p>
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</p></li><li><p>
May be assigned CAT deployment travel with minimal notice during designated CATs.</p></li><li><p>
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</p></li><li><p>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</p></li></ul><p></p><p><b>
What you have:</b></p><ul><li><p>
High School Diploma or General Equivalency Diploma</p></li><li><p>
1 year of customer service experience.</p></li><li><p>
Progressive experience handling low complexity auto non injury liability claims.</p></li><li><p>
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</p></li><li><p>
Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.</p></li><li><p>
Demonstrated negotiation, investigation, communication, and conflict resolution skills.</p></li><li><p>
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.</p></li><li><p>
Successful completion of a job-related assessment may be required.</p></li></ul><p></p><p><b>
What sets you apart:</b></p><ul><li><p>
One or more years of auto liability claims experience managing claims from initial contact through resolution</p></li><li><p>
Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills</p></li><li><p>
At least two years of customer service experience, demonstrating strong communication and problem-solving skills</p></li><li><p>
Proven experience with comparative negligence and shared liability determinations</p></li><li><p>
Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions</p></li><li><p>
Proficiency with Guidewire or similar claims management systems</p></li><li><p>
Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU)</p></li><li><p>
Military experience through service or as a military spouse</p></li></ul><p></p><p><b>
Compensation range: </b>The salary range for this position is: $51,370 - $86,680<b>.</b></p><p></p><p><b>
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
</b></p></div></div></div></div></div></div></div></div></div><p><b>Compensation:</b> USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
</p><p></p><p>Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.</p><p></p><p>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.</p><p></p><p><b>
Benefits:</b> At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.</p><p></p><p>
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com</p><p></p><p><i>
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
</i></p><p></p><p><i>USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></p></div></div>

<div>
 <strong>
  Why USAA?
  <br/>
  <br/>
 </strong>
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 <br/>
 <br/>
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 We offer a flexible work environment that requires an individual to be in the office 3 days per week,
 <strong>
  after completing 6 months in office
 </strong>
 . This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position.
 <br/>
 <br/>
 <strong>
  Start Date:
 </strong>
 June 15th
 <br/>
 <br/>
 <strong>
  Hours
 </strong>
 : 9:00am &ndash; 5:30pm ET
 <br/>
 <br/>
 <strong>
  As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout life of the claim while providing excellent service.
  <br/>
  <br/>
 </strong>
 Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
  </li>
  <li>
   Negotiates liability for comparative negligence (claimant or adverse carrier).
  </li>
  <li>
   Identifies coverage concerns, reviews prior loss history, determines, and builds Special Investigation Unit (SIU) referrals, when appropriate.
  </li>
  <li>
   Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
  </li>
  <li>
   Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
  </li>
  <li>
   Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions
  </li>
  <li>
   Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
  </li>
  <li>
   Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through outstanding service.
  </li>
  <li>
   Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.
  </li>
  <li>
   Applies intermediate knowledge of Auto Physical Damage to adjust claims.
  </li>
  <li>
   Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  </li>
  <li>
   May be assigned CAT deployment travel with minimal notice during designated CATs.
  </li>
  <li>
   Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  </li>
  <li>
   Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Diploma or General Equivalency Diploma.
  </li>
  <li>
   1 year of customer service experience.
  </li>
  <li>
   Progressive experience handling low complexity auto non injury liability claims.
  </li>
  <li>
   Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  </li>
  <li>
   Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
  </li>
  <li>
   Proven negotiation, investigation, communication, and conflict resolution skills.
  </li>
  <li>
   Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
  </li>
  <li>
   Successful completion of a job-related assessment may be required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Sets You Apart
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   One or more years of auto liability claims experience managing claims from initial contact through resolution.
  </li>
  <li>
   Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills.
  </li>
  <li>
   Proven experience with comparative negligence and shared liability determinations.
  </li>
  <li>
   At least two years of customer service experience, demonstrating strong communication and problem-solving.
  </li>
  <li>
   Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions.
  </li>
  <li>
   Proficiency with Guidewire or similar claims management systems.
  </li>
  <li>
   Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU).
  </li>
  <li>
   Military experience through service or as a military spouse.
   <br/>
   <br/>
  </li>
 </ul>
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 <br/>
 <br/>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation
 </strong>
 : The salary range for this position is:
 <strong>
  $51,370 - $86,680.
  <br/>
  <br/>
 </strong>
 <strong>
  USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
  <br/>
  <br/>
 </strong>
 <strong>
  Compensation:
 </strong>
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 <br/>
 <br/>
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 <br/>
 <br/>
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 <br/>
 <br/>
 <strong>
  Benefits:
 </strong>
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 <br/>
 <br/>
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 <br/>
 <br/>
 <em>
  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
  <br/>
  <br/>
 </em>
 <em>
  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 </em>
</div>


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