machine adjuster

McLarens

<div></div><div><div><div><div><div><div><div>Date: Mar 19, 2026
</div></div></div></div><div><div><div><div>Location:
Austin - Remote, TX, US
</div></div></div></div><div><div><div><div>Company Brand: McLarens 
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader">Purpose</h2>
</div><div>
McLarens is searching for a General Adjuster working in a designated region with the ability to travel, as needed, to resolve various types of losses. This role&rsquo;s main responsibilities will be managing the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective. The General Adjuster needs to be able to work in a collaborative and responsive fashion with varying levels of supervision resolving complex exposures. We are looking for an exceptional problem solver, proactive thinker, strong communicator, team player, and self-starter.</div></div><div><div><h2 class="jobSectionHeader"> 
Key Accountabilities</h2>
</div><div><ul><li>Receive and review claim intake daily.</li></ul>
<ul><li>Contact insurer, broker, and claimant to arrange appointment for first meeting.</li></ul>
<ul><li>Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.</li></ul>
<ul><li>Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.</li></ul>
<ul><li>Consult with construction contractors, engineers, and other experts for the purpose of determining damages.</li></ul>
<ul><li>Timely reporting to clients with clear and comprehensive content.</li></ul>
<ul><li>Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.</li></ul>
<ul><li>Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.</li></ul>
<ul><li>Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.</li></ul>
<ul><li>Prepare scope of damage, loss measure, and costs schedule.</li></ul>
<ul><li>Coordinate cost agreements with insured and claimant.</li></ul>
<ul><li>Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.</li></ul>
<ul><li>Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Experience and Qualifications</h2>
</div><div><ul><li>3-5 years of commercial/residential property claims experience.</li></ul>
<ul><li>Appropriate state adjuster license(s).</li></ul>
<ul><li>Regional claims experience.</li></ul>
<ul><li>Experience handling complex commercial losses preferred.</li></ul>
<ul><li>Established Broker/Carrier relationships.</li></ul>
<ul><li>Some experience with commercial and residential ISO policies to include manuscript interpretations.</li></ul>
<ul><li>Knowledge of Xactimate or other estimating platforms.</li></ul>
<ul><li>Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.</li></ul>
<ul><li>Excellent negotiation and communication abilities, both verbal and written.</li></ul>
<ul><li>Strong interpersonal and analytical skills.</li></ul>
<ul><li>Ability to plan and prioritize.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Essential Physical Requirements:
</h2></div><div><ul><li>Travel to inspection sites. (regularly)</li></ul>
<ul><li>Move about indoors and outdoors to conduct inspections. (regularly)</li></ul>
<ul><li>Ability to position self to inspect confined spaces, ascend and descend stairwells and ladders, traverse roofs, and work atop roofs (frequently)</li></ul>
<ul><li>Ability to maintain balance while traversing on narrow, slippery, or sloping surfaces. (regularly)</li></ul>
<ul><li>May exert up to 20 pounds of force frequently or constantly while moving objects. (Regularly)</li></ul>
<ul><li>Transport objects weighing up to or exceeding 50 pounds. (regularly)</li></ul>
<ul><li>Transport, unfold, and extend OSHA approved ladder which may exceed 50 pounds. (frequently)</li></ul>
<ul><li>Ability to operate a laptop/computer, phone, other office productivity machinery (calculator, printer, etc.), and measuring devices. (regularly)</li></ul>
<ul><li>Manual dexterity and coordination to extend hands and arms in various directions, using fingers in repetitive motion for keyboarding and writing. (regularly)</li></ul>
<ul><li>Handle paperwork and files. (regularly)</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Work Environment:
</h2></div><div><ul><li>May require working in outdoor weather conditions. (Occasionally)</li></ul>
<ul><li>May require working in stationary position. (Occasionally)</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Benefits:</h2>
</div><div><ul><li>Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance</li></ul>
<ul><li>Health Saving/Flexible Spending - access to flexible spending and health savings accounts</li></ul>
<ul><li>Retirement &ndash; 401(k) program with company match</li></ul>
<ul><li>Pet Benefits &ndash; ensuring the well-being of your extended family.</li></ul>
<ul><li>Identity Theft Insurance &ndash; offering security and peace of mind.</li></ul>
<ul><li>Wellness Programs - supports financial, physical, and mental well-being.</li></ul>
<ul><li>Career Development &ndash; fostering growth and advancement in the workplace.</li></ul>
<ul><li>Community Day of Service/Float Holiday &ndash; our Day of Service promotes community involvement, and our personal float holiday can be used as desired.</li></ul>
<ul><li>Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.</li></ul>
<ul><li>Employee Assistance Program - designed to provide life balance support and counseling.</li></ul></div></div></div> 
The workplace 
 
Since 1932, we&rsquo;ve been who people turn to in tough times. That&rsquo;s a huge responsibility. It&rsquo;s also a 
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services 
firm, with a global network that delivers consistently excellent service supported by deep local 
expertise. 
 
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural 
resources, our people get everything they need to impact lives on a global scale. We take our 
development seriously and offer careers that empower our people to strive for bigger goals and 
reach new heights. And we&rsquo;ve got the expertise to help them get there: our Loss Adjusters boast an 
average of over 20 years' experience. 
 
We&rsquo;re building a culture where talent shines. Where ambition is everything. And people come first. 
It's your career, so why compromise?<div> 
What Drives Us: 
 
At McLarens, our commitments shape every experience- for our clients, our people, and the 
communities we serve. 
 
<ul><li>Purpose: Positively impacting people and communities across the globe.</li><li>Progress: Excellence, expertise, and growth opportunities.</li><li>Place: Our culture of empowerment, support and belonging.</li></ul> 

The Benefits:</div>
<div>
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought 
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you 
thrive. 
 
Here&rsquo;s what else we offer: 
 
<ul><li>Compensation: Competitive salary and performance-related incentives.</li></ul></div><ul><li> 
Development: Access to technical training, global knowledge-sharing, and career growth</li></ul>
opportunities. 
 
<ul><li>Wellbeing &amp; Flexibility: Support to balance professional and personal life (e.g., hybrid work,</li></ul>
flexible schedule where applicable). 
 
<ul><li>Global Exposure: Opportunity to work with colleagues and clients across different countries.</li></ul> 
<ul><li>Inclusive Culture: A collaborative environment where your voice and contribution are valued.</li></ul> 


Individual progress, global purpose. It&rsquo;s all here at McLarens. 


Our Company is an equal employment opportunity employer. The Company&rsquo;s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. 
</div></div></div></div> 
Nearest Major Market: Austin</div></div></div><div></div>

General Adjuster

Sedgwick

<div>By joining Sedgwick, you'll be part of something truly meaningful. It&rsquo;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there&rsquo;s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America&rsquo;s Greatest Workplaces National Top Companies
Certified as a Great Place to Work&reg;
Fortune Best Workplaces in Financial Services &amp; Insurance
General Adjuster
<div>PRIMARY PURPOSE: To investigate claims against insurance or other companies for personal, casualty, or property loss or damages; attempts to effect out-of-court settlement with claimant.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Handles complex losses locally unassisted up to designated authority; assists on larger losses, including handling accounting-based losses (business interruption and stock)
</li><li>Examines claim form and other records to determine insurance coverage.
</li><li>Interviews, telephones, or corresponds with claimant and witnesses regarding claim.
</li><li>Consults police and hospital records; and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
</li><li>Estimates cost of repair, replacement, or compensation.
</li><li>Prepares report of findings and negotiates settlement with claimant.
</li><li>Recommends litigation by legal department when settlement cannot be negotiated.
</li><li>Attends litigation hearings.
</li><li>Revises case reserves in assigned claims files to cover probable costs.
</li><li>Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
</li></ul>ADDITIONAL FUNCTIONS and RESPONSIBILITIES
<ul><li>Performs other duties as assigned.
</li><li>Supports the organization's quality program(s).
</li><li>Travels as required.
</li></ul>QUALIFICATIONS
Education &amp; Licensing
Bachelor's degree from an accredited college or university preferred. Must have earned the IIA-AIC designation and be actively pursuing another professional insurance designation. Appropriate state adjuster license is required.
Experience
Five (5) years of related experience or equivalent combination of education and experience required.
Skills &amp; Knowledge
<ul><li>Strong oral and written communication, including presentation skills
</li><li>PC literate, including Microsoft Office products
</li><li>Demonstrated commitment to timely reporting
</li><li>Strong customer service skills
</li><li>Strong interpersonal skills
</li><li>Attention to detail and accuracy
</li><li>Good time management and organizational skills
</li><li>Ability to work independently or in a team environment
</li><li>Ability to meet or exceed Performance Competencies
</li></ul>WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical :
<ul><li>Must be able to stand and/or walk for long periods of time.
</li><li>Must be able to kneel, squat or bend.
</li><li>Must be able to work outdoors in hot and/or cold weather conditions.
</li><li>Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
</li><li>Be able to lift/carry up to 50 pounds
</li><li>Be able to push/pull up to 100 pounds
</li><li>Be able to drive up to 4 hours per day.
</li><li>Must have continual use of manual dexterity.
</li></ul>Auditory/Visual : Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
</div>Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
<h2 class="jobSectionHeader">If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.</h2></div>

RDCL Services

Job description:RDCL Services is seeking independent and detail-oriented 1099 Independent Field Adjuster to support our projects in Shreveport, LA and the surrounding area. This contract role involves conducting on-site surveys and photographing and documenting damage on residential homes with active roofing insurance claims on behalf of a nationwide roofing partner. The ideal contractor is comfortable working in diverse environments, has strong attention to detail, and can communicate effectively with clients.Responsibilities:<ul><li>Conduct on-site surveys to collect photographs and document damage related to residential insurance claims</li><li>Collaborate with project managers to provide survey results.</li><li>Utilize specialized tools and software for efficient data collection.</li><li>Adhere to safety protocols and project guidelines while on-site.</li><li>Maintain professional communication with clients, contractors, and internal teams.</li></ul>Requirements:<ul><li>Prior experience in claims adjusting is required</li><li>Ability to work independently and travel to various job sites.</li><li>Ability and willingness to get on residential rooftops to document roof damage</li><li>Must have a minimum 24' ladder, smart phone, and reliable transportation</li><li>Strong problem-solving skills and keen attention to detail.</li><li>Valid driver&rsquo;s license and reliable transportation.</li><li>Ability to lift and carry necessary equipment.</li></ul>Contract Details:<ul><li>Compensation: $100 per assessment (plus travel if applicable)</li><li>Flexible Schedule: Work is project-based, allowing for control over your schedule.</li><li>Independent Work: Ideal for contractors who prefer autonomy in their work.</li><li>Opportunities for ongoing contract work with RDCL Services.</li></ul>Pay: From $100.00 per dayBenefits:<ul><li>Flexible schedule</li><li>Referral program</li></ul>Work Location: In person

Independent Field Adjuster (1099)

Job description:RDCL Services is seeking independent and detail-oriented 1099 Independent Field Adjuster to support our projects in Cleveland, OH and the surrounding area. This contract role involves conducting on-site surveys and photographing and documenting damage on residential homes with active roofing insurance claims on behalf of a nationwide roofing partner. The ideal contractor is comfortable working in diverse environments, has strong attention to detail, and can communicate effectively with clients.Responsibilities:<ul><li>Conduct on-site surveys to collect photographs and document damage related to residential insurance claims</li><li>Collaborate with project managers to provide survey results.</li><li>Utilize specialized tools and software for efficient data collection.</li><li>Adhere to safety protocols and project guidelines while on-site.</li><li>Maintain professional communication with clients, contractors, and internal teams.</li></ul>Requirements:<ul><li>Prior experience in claims adjusting is required</li><li>Ability to work independently and travel to various job sites.</li><li>Ability and willingness to get on residential rooftops to document roof damage</li><li>Must have a minimum 24' ladder, smart phone, and reliable transportation</li><li>Strong problem-solving skills and keen attention to detail.</li><li>Valid driver&rsquo;s license and reliable transportation.</li><li>Ability to lift and carry necessary equipment.</li></ul>Contract Details:<ul><li>Compensation: $100 per assessment (plus travel if applicable)</li><li>Flexible Schedule: Work is project-based, allowing for control over your schedule.</li><li>Independent Work: Ideal for contractors who prefer autonomy in their work.</li><li>Opportunities for ongoing contract work with RDCL Services.</li></ul>Pay: From $100.00 per dayBenefits:<ul><li>Flexible schedule</li><li>Referral program</li></ul>Work Location: In person

Allstate Insurance

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process&mdash;meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. 
 
You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same&mdash;whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. 
 
If you're looking for a career that blends technical know-how, customer service, and the freedom of field work, this is your chance to thrive in a role where your expertise truly matters.
Preferred Qualifications<ul><li>
You have 18 months+ experience in auto collision estimating using CCC or Mitchell</li><li>
You have a High School Diploma or a GED</li><li>
Proficient written and verbal communication skills to effectively interact with customers</li><li>
Strong attention to detail and ability to write precise and comprehensive estimates</li><li>
Comfortable with utilizing technology and various platforms for claims processing</li><li>
Excellent time management and organizational skills to manage multiple assignments effectively</li><li>
Valid driver's license and willingness to travel as part of the job requirements</li></ul>
A day in the life of the Field Adjuster, and what it takes to do the job!<ul><li>
The Customer Service Expert &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.</li><li>
The Investigator &ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.</li><li>
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</li><li>
The Negotiator &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</li><li>
The Problem Solver &ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</li><li>
The Recorder &ndash; in this role, you&rsquo;ll ensure claims are documented accurately and in line with policy agreements. As you handle each case, you&rsquo;ll maintain clear, timely records in our claims system (which we&rsquo;ll train you on). Your attention to detail helps keep the process smooth, organized, and transparent from start to finish.</li></ul>
Work Location<ul><li>
This position is a field-based role. To be eligible for this role, you must be located in the following locations: Columbus, OH</li><li>
This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses</li></ul>
Company Car
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.
Please note, you may be required to attend 2 weeks of training held in person at our Dallas, TX office.
Notice of Licensing Requirement
<ul><li>As a condition of employment, you may be expected to obtain an adjuster&rsquo;s and/or appraisers' license in multiple markets
</li><li>All required licenses will need to be obtained within 60 days of hire</li><li>
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal</li><li>
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)</li></ul>
Benefits
Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings:<ul><li>
Competitive salary based on experience and qualifications</li><li>
Medical, dental, and vision coverage</li><li>
Allstate pension plan and 401(k) savings plan</li><li>
Ayco financial coaching</li><li>
Spring Health mental and emotional wellbeing resources</li><li>
Paid parental leave</li><li>
Adoption reimbursement</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Wellness incentives</li></ul>
#LI-BH3
Skills
Auto Estimating, Automotives, CCC ONE, Mitchell Estimating, Negotiation, Vehicle Appraisals, Vehicle Evaluation, Vehicle Valuation, Writing, Written Communication
Compensation
Compensation offered for this role is 60,000.00 - 97,125.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</div>

Field Auto Adjuster - Columbus, OH

USAA

<div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
This hybrid role requires an individual to be in the office 3 days per week, after completing 6 months in office. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.
What you'll do:<ul><li>
Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.</li><li>
Negotiates liability for comparative negligence (claimant or adverse carrier).</li><li>
Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.</li><li>
Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).</li><li>
Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.</li><li>
Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions</li><li>
Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.</li><li>
Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.</li><li>
Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>
Applies intermediate knowledge of Auto Physical Damage to adjust claims.</li><li>
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>
May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul>
What you have:<ul><li>
High School Diploma or General Equivalency Diploma.</li><li>
1 year of customer service experience.</li><li>
Progressive experience handling low complexity auto non injury liability claims.</li><li>
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li><li>
Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.</li><li>
Demonstrated negotiation, investigation, communication, and conflict resolution skills.</li><li>
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.</li><li>
Successful completion of a job-related assessment may be required.</li></ul>
What sets you apart:<ul><li>
One or more years of auto liability claims experience managing claims from initial contact through resolution</li><li>
Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills</li><li>
At least two years of customer service experience, demonstrating strong communication and problem-solving skills</li><li>
Proven experience with comparative negligence and shared liability determinations</li><li>
Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions</li><li>
Proficiency with Guidewire or similar claims management systems</li><li>
Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU)</li><li>
Military experience through service or as a military spouse</li></ul>
Compensation range: The salary range for this position is: $51,370 - $92,060.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. 
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. 
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

Auto Adjuster - Non-Injury

<div>
 
 Why USAA?
 
 
 
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 
 
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 
 
 
 The Opportunity
 
 
 
 We offer a flexible work environment that requires an individual to be in the office 3 days per week,
 
 after completing 6 months in office
 
 . This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position.
 
 
 
 Start Date:
 
 June 15th
 
 
 
 Hours
 
 : 9:00am &ndash; 5:30pm ET
 
 
 
 As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout life of the claim while providing excellent service.
 
 
 
 Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
 </li>
 <li>
 Negotiates liability for comparative negligence (claimant or adverse carrier).
 </li>
 <li>
 Identifies coverage concerns, reviews prior loss history, determines, and builds Special Investigation Unit (SIU) referrals, when appropriate.
 </li>
 <li>
 Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
 </li>
 <li>
 Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
 </li>
 <li>
 Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions
 </li>
 <li>
 Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
 </li>
 <li>
 Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through outstanding service.
 </li>
 <li>
 Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.
 </li>
 <li>
 Applies intermediate knowledge of Auto Physical Damage to adjust claims.
 </li>
 <li>
 Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
 </li>
 <li>
 May be assigned CAT deployment travel with minimal notice during designated CATs.
 </li>
 <li>
 Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
 </li>
 <li>
 Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
 
 
 </li>
 </ul>
 
 What You Have
 
 
 
 <ul>
 <li>
 High School Diploma or General Equivalency Diploma.
 </li>
 <li>
 1 year of customer service experience.
 </li>
 <li>
 Progressive experience handling low complexity auto non injury liability claims.
 </li>
 <li>
 Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
 </li>
 <li>
 Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
 </li>
 <li>
 Proven negotiation, investigation, communication, and conflict resolution skills.
 </li>
 <li>
 Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
 </li>
 <li>
 Successful completion of a job-related assessment may be required.
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 One or more years of auto liability claims experience managing claims from initial contact through resolution.
 </li>
 <li>
 Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills.
 </li>
 <li>
 Proven experience with comparative negligence and shared liability determinations.
 </li>
 <li>
 At least two years of customer service experience, demonstrating strong communication and problem-solving.
 </li>
 <li>
 Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions.
 </li>
 <li>
 Proficiency with Guidewire or similar claims management systems.
 </li>
 <li>
 Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU).
 </li>
 <li>
 Military experience through service or as a military spouse.
 
 
 </li>
 </ul>
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 
 
 
 What We Offer
 
 
 
 
 Compensation
 
 : The salary range for this position is:
 
 $51,370 - $86,680.
 
 
 
 
 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
 
 
 
 
 Compensation:
 
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 
 
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 
 
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 
 
 
 Benefits:
 
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 
 
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 
 
 
 Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
 
 
 
 
 USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
</div>

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