maintenance service dispatcher

Pritchard Industries

<div>Chase Center

Dispatcher - Part Time (as needed for events)
 
Pay Rate: $34.02

The ideal candidate must be bilingual (English &amp; Spanish) and have a flexible schedule, as hours may vary depending on event needs. Weekend availability is required.

Position Summary:

The Event Cleaning Staff Dispatcher serves as the central communication hub during events. This role is responsible for receiving, prioritizing, and dispatching janitorial service requests to ensure the arena remains clean, safe, and guest‑ready. The Event Cleaning Staff Dispatcher monitors event activity communicates with team leads, tracks task completion and helps maintain service standards throughout the venue. 


Key Responsibilities
<ul>
<li>Service Request Management</li>
<li>Monitor incoming requests from radio channels and event staff.</li>
<li>Log and prioritize all cleaning and maintenance requests in real time.</li>
<li>Dispatch janitorial staff to designated areas efficiently and effectively.</li>
<li>Track completion of all assigned tasks to ensure timely resolution.</li>
</ul>
 Event Support
<ul>
<li>Maintain an active awareness of event timelines, high‑traffic moments, and potential cleanup needs.</li>
<li>Coordinate with Floor Supervisors to anticipate staffing needs.</li>
<li>Provide support during pre-event setup, live events, and post-event cleanup.</li>
</ul>
Communication
<ul>
<li>Serve as the primary contact point for all janitorial-related requests during events.</li>
<li>Communicate clearly via radio, phone, and internal messaging tools.</li>
<li>Escalate issues to supervisors or building operations when necessary (e.g., spills requiring special equipment, plumbing issues, safety hazards).</li>
</ul>
Documentation &amp; Reporting
<ul>
<li>Maintain records of requests, staff dispatches, and task completion.</li>
<li>Assist with end-of-event reporting, including identifying patterns or recurring needs.</li>
<li>Provide feedback on staffing performance and workflow improvements.</li>
</ul>
Safety &amp; Compliance
<ul>
<li>Promote safe work practices and ensure compliance with arena policies.</li>
<li>Report unsafe conditions immediately and coordinate the appropriate response.</li>
<li>Ensure staff is following established protocols for chemical use and equipment handling.</li>
</ul>
Qualifications Required
<ul>
<li>Previous experience in customer service, operations, or facilities-related role.</li>
<li>Strong communication skills, both verbal and written.</li>
<li>Ability to multitask in a fast-paced, high-pressure environment.</li>
<li>Basic computer skills and familiarity with work order or ticketing systems.</li>
<li>Ability to remain calm, organized, and professional during busy events.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in janitorial, housekeeping, or event operations.</li>
<li>Familiarity with radio communication procedures.</li>
<li>Knowledge of large venue operations (arenas, stadiums, convention centers).</li>
</ul>
Physical &amp; Work Environment Requirements
<ul>
<li>Ability to work on-site during live events, including nights, weekends, and holidays.</li>
<li>Ability to walk the arena as needed to inspect areas or verify completion of tasks.</li>
<li>Work takes place in a dynamic environment with loud noise, large crowds, and constant activity.</li>
</ul>
Benefits
<ul>
<li>Opportunity for growth</li>
</ul>
Pritchard participates in E-Verify

#LI-DNI</div>

Event Cleaning Staff Dispatcher

Cobalt Service Partners

Service Dispatcher Location: Waukesha, WI (On-site) Schedule: Monday &ndash; Friday, 8:00 a.m. &ndash; 4:30 p.m. Position Summary Automatic Entrances of Wisconsin (AEW) is seeking an experienced Service Dispatcher to coordinate daily field operations for our 26‑person installation and service team. You will be the nerve center of our operation&mdash;scheduling calls, optimizing routes, quoting jobs, and ensuring technicians have the parts, information, and customer details they need to deliver world‑class service. This role will handle heavy inbound calls and emails, so the ideal candidate will have customer service experience and be extremely detail oriented! Key Responsibilities Schedule and dispatch technicians for service and preventative‑maintenance calls Prioritize emergencies and adjust the daily plan in real‑time to maximize technician utilization Generate and follow‑up on service quotes (labor, parts, travel) using ServiceTitan or similar field‑service software Serve as primary point of contact for customers, providing status updates and ETA notifications Coordinate parts orders Monitor KPIs such as first‑time‑fix rate, on‑time arrival, and callback percentage; flag issues to the Director of Service Maintain accurate job notes, photos, and documentation in the CRM Qualifications 2+ years dispatching or coordinating field service teams in the trades, construction, facilities, or logistics (preferred, not required) Hands‑on experience with ServiceTitan, FieldEdge, Salesforce Field Service, or comparable software (ServiceTitan strongly preferred) Proven ability to build accurate quotes and interpret labor/material pricing Strong geographic knowledge of Wisconsin and route‑planning skills Exceptional multitasking, communication, and customer‑service abilities Proficiency with Microsoft 365; comfortable with multiple‑screen workstation High‑school diploma or equivalent; trade‑school or associate degree a plus Compensation &amp; Benefits Hourly Rate: $25-30 per hour (commensurate with experience) Paid Time Off (PTO) after 90 day probationary period Health Savings Account (HSA) with company contributions Comprehensive medical, dental, and vision insurance 401(k) plan with 5% company match Professional development: access to ServiceTitan Academy &amp; manufacturer training About AEW Automatic Entrances of Wisconsin is the dominant Stanley Access distributor in the state, specializing in automatic door installations, service, and cutting‑edge access control solutions. Our mission is to keep Wisconsin moving safely and efficiently through every automated entrance we install or service. AEW is an Equal Opportunity/Affirmative Action Employer. As set forth in AEW's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Applicants may receive a copy of AEW's AA plan upon request.

Service Dispatcher

TurnKey Real Estate Inc

<div>Are you a skilled organizer with a knack for problem-solving and coordinating? We're seeking a dedicated Maintenance Dispatcher to oversee the daily scheduling of our maintenance team. 
Benefits: PTO, Paid Holidays, Healthcare, 401(k). 
Compensation:
$17 - $20 hourly 
Responsibilities:<ul><li>
Scheduling and Coordination: Efficiently schedule maintenance tasks for our team of technicians and external vendors.</li><li>
Following up on work that needs to be completed.</li><li>
Tenant Relations: Address tenant concerns and complaints promptly, providing exceptional customer service and resolving issues effectively.</li><li>
Problem Diagnosis: Possess the ability to diagnose maintenance problems and recommend appropriate solutions.</li></ul> 

Qualifications:<ul><li>
Strong organizational and time management skills.</li><li>
Experience in scheduling and resource allocation.</li><li>
Excellent communication and interpersonal skills.</li><li>
Experience in Property Management or a similar field.</li><li>
Experience with Appfolio property manager, or a similar property management software.</li></ul> 

About Company 
Turnkey Real Estate Management Inc. provides full-service property management in Southwest Ohio. We are building better communities and creating happy, joyous homes for owners, tenants, employees, and contractors. Our core values consist of being God-Centered, family-focused, filled with Integrity, customer-focused, and exceeding expectations.
Our ideal candidate will share these core values. If you have a desire to be a part of a team that is leading the investment real estate industry, look no further!
Don't see the perfect opening?
We're always interested in connecting with talented professionals, whether for contract services or a future role that hasn't been advertised yet.
Equal Opportunity Employer</div>

Residential Maintenance Dispatcher

True Blue Mechanical

Job Title: DispatcherCompany: True Blue MechanicalLocation: Newark, DEJob Type: Full-TimeDescription: As a Dispatcher at Blues Heating Air Electric, you will be at the heart of our operations. This role involves coordinating the daily dispatch of personnel and vehicles, managing communications, and ensuring that all activities are completed efficiently. Your work will directly impact our success and customer satisfaction in the [industry].Responsibilities:<ul><li>Schedule and dispatch workers, equipment, or service vehicles.</li><li>Use dispatch software to keep track of vehicles and job statuses.</li><li>Communicate with customers and team members to provide updates and resolve issues.</li><li>Prioritize service calls and allocate resources accordingly.</li><li>Maintain records of dispatches, routes, and other relevant information.</li></ul>Requirements:<ul><li>Strong organizational and multitasking skills.</li><li>Excellent verbal and written communication abilities.</li><li>Experience in dispatch or a similar role is preferred but not essential.</li><li>Proficiency with computers and dispatch software.</li><li>Ability to work in a fast-paced and sometimes stressful environment.</li></ul>Benefits:<ul><li>Competitive salary.</li><li>Comprehensive benefits package including healthcare.</li><li>Opportunity for growth and advancement within the company.</li><li>Supportive team environment.</li></ul>How to Apply: If you're ready for a rewarding challenge, please submit your application, including a resume and a cover letter, via Indeed or email to: veronica@callrocketx.comPay: $20.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>HVAC Dispatch: 1 year (Required)</li></ul>Work Location: In person

Dynamic HVAC Dispatcher Needed - Newark DE

Sunbelt Rentals

<div>Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary<div>
Central Service Dispatcher 
 
Are you seeking an entrepreneurial, empowering workplace that allows you to: 
 
<ul><li>Develop a career track</li><li>Leverage your current skills while developing new skills</li><li>Work with an incredible team of people</li></ul> 
Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards. 
 
DUTIES AND RESPONSIBILITIES 
Assist Central Service Manager in the following: 
Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment 
Creating and monitor road mechanic&rsquo;s schedules. 
Creating and monitor receipt and maintenance schedules for company equipment. 
Review daily and weekly driver logs in accordance with company and DOT standards. 
Perform daily truck inspections in accordance with company and DOT standards. 
Work closely with other store locations in order to assist them in meeting their customer&rsquo;s equipment needs. 
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals. 
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution 
Provide adequate feedback to the Region or District PC&rsquo;s regarding the timely delivery and receipt of equipment. 
Follow Standard Operating Procedures. 
 
QUALIFICATIONS 
High School Education 
Working knowledge of the DOT Federal Motor Carrier Safety Regulations 
Customer Service &amp; Dispatch training a plus 
At least two years prior knowledge of the applications of various construction/industrial equipment. 
Working knowledge of the delivery area. 
Able to effectively communicate. 
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time 
 
This description is not an all- inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position. 
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class.</div>
Base Pay Range: $56,304.00 - 77,418.00<div>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. 
 
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:<ul><li>
Health, Dental and Vision plans</li><li>
401(k) Match</li><li>
Volunteer time off</li><li>
Short-term and long-term disability</li><li>
Accident, Life and Travel insurance, as well as flexible spending</li><li>
Tuition Reimbursement Options</li><li>
Employee Assistance Program (EAP)</li><li>
Length of Service Awards</li></ul>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):<ul><li>
12-25 vacation days depending on years of service</li><li>
5 sick days</li><li>
6 holidays</li><li>
2 half day holidays</li><li>
2 floating holidays</li><li>
1 inclusion day</li><li>
1 volunteer day</li></ul> 
Gear up for an exciting career! 
 
Sunbelt Rentals supports service members. Veterans encouraged to apply.</div></div>

Central Service Dispatcher

Eagle Systems, Inc.

<div>Eagle Systems, Inc. is currently hiring for a full-time Contractor Manager Dispatcher in the Baltimore, MD market.
Eagle Group has been a part of the transportation industry for more than 90 years starting with Eagle Livery in 1903 and has grown to over 24 terminals nationwide.
Eagle Systems utilizes cutting-edge technology to improve visibility and create efficiencies to meet and exceed our client's expectations and provide our drivers with tools that make them successful.
Eagle Systems is employee-focused and understands that each of our dispatch team members are critical and invaluable to our success.
Qualifications:<ul><li>
Knowledge of Ports and Railroads</li><li>
Knowledge of FMCSA Regulations, safety rules and DOT preventable truck maintenance</li><li>
Experience working with owner operator drivers</li><li>
Excellent written and verbal communication skills</li><li>
Capable of working independently as well as in a team environment</li><li>
Knowledge of logs related to commercial/intermodal carriers</li><li>
Computer skills-must be confident utilizing the Google suite of products (docs, sheets, Gmail, etc) and Microsoft Excel</li><li>
Bilingual in Spanish and English preferred but not required</li></ul>
Responsibilities:<ul><li>
Daily dispatching of Independent Contractors</li><li>
Order entry and setting delivery appointments</li><li>
Daily contact with customers</li><li>
Safety-logs, tracking and obtaining daily/monthly required documents</li><li>
Equipment tracking in port and rail systems</li><li>
Accuracy with Driver Pay</li><li>
Assist with customer service requests</li><li>
Assist with dispatch and driver needs</li><li>
Assist with other office duties as needed</li></ul>
Compensation: $54,000-$60,000/year depending upon experience<ul><li>
Employer paid medical/dental/vision</li><li>
Paid vacation, sick and holiday</li><li>
401k with company match</li><li>
Employee Stock Ownership Program (ESOP)</li><li>
Salaried position based on experience</li></ul>
Equal opportunity employer, including protected veterans and people with disabilities.</div>

Contractor Manager-Dispatcher

Bailey Plumbing Inc

TO BE CONSIDERED FOR THIS POSTION, PLEASE COMPLETE THE ASSESSMENT LINK BELOW-https://assessment.predictiveindex.com/bo/984C/OfficeManagement_Apr2025_15196Customer Service Representative : Join a TEAM that Values YOU: 3 Reasons Why You&rsquo;ll Want to Work for us TODAY!We are looking for applicants to be highly motivated; love to be part of a team, but work well individually; welcome learning new things; enjoy interacting with people; and be ready for a new challenge every single day&hellip;3 Reasons You&rsquo;ll LOVE Working for Us&hellip;1. Our employees must win! We realize that the only way to have happy customers is to have a happy team of people serving them! We do everything imaginable to support our people, lift them up to make them better, and ensure that they&rsquo;re successful. And for doing a great job, they receive tremendous financial rewards&mdash;as well as incredible career satisfaction. This is a workplace you&rsquo;ll enjoy being a part of.2. Our customers must win! We do everything imaginable to ensure that our customers are 100% satisfied and absolutely love our services. If they don&rsquo;t, we do whatever is necessary to make them wildly happy they did business with us&mdash;so much so that they insist on telling their friends and family!3. Our company must win! We believe if we&rsquo;ve done absolutely everything possible to make sure our customers win and our employees win, we will naturally win. And we must win&mdash;and be financially successful&mdash;to help more customers and provide more opportunity for our employees and their families.Job SummaryThe Plumbing Service Dispatcher is responsible for coordinating and scheduling service calls, managing technician routes, and ensuring timely and efficient customer service. This role serves as the communication hub between customers, technicians, and management to support smooth daily operations.The Dispatcher supports the day-to-day operations of the company and is the primary point of contact for customers. The Dispatcher answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, will work diligently to solve the problem, to the customers satisfaction. A Dispatcher will also assist by efficiently scheduling and dispatching technicians to calls. This role requires the dispatcher to think critically to ensure they are dispatching the best fit technician for the call. As part of this responsibility, the Dispatcher will develop and manage reports, and interact with field personnel to schedule calls efficiently. A successful Dispatcher must have the ability to function as a part of a team and be able to think creatively and critically.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:<ul><li>Schedule and dispatch plumbing technicians to service calls based on urgency, location, and skill set.</li><li>Communicate with customers to confirm appointments, provide updates, and handle inquiries. Good communication with the client is essential! Make sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated. Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members&rsquo; spirit.</li><li>Monitor technician progress and adjust schedules as needed to optimize efficiency</li><li>Maintain accurate records of service calls, customer information, and job status</li><li>Handle incoming calls, emails, and service requests in a professional manner</li><li>Coordinate emergency service requests and prioritize urgent jobs</li><li>Provide technicians with job details, directions, and customer notes</li><li>Track job completion and follow up with customers to ensure satisfaction</li><li>Assist with invoicing, work orders, and documentation as needed</li><li>Collaborate with management to improve dispatch processes and customer service</li><li>Debrief technicians after each call and make sure they collected payment.</li><li>Obey company Code of Ethics and the Team Rules</li></ul>Requirements:&middot; High school diploma/GED required&middot; Associate degree preferred but not required&middot; Self-starter, reliable, flexibility with hours&middot; Strong customer service skills&middot; Present and communicate professionally (written and verbal)&middot; Excellent interpersonal communication skills on a professional and technical level&middot; Able to work both independently and as part of a team&middot; Strong knowledge of Microsoft Excel, Word and PowerPoint.&middot; Must be a critical thinker - Strong English composition skills&middot; Telephone etiquette and working knowledge of email systems&middot; Ability to develop tools that create efficiencies within department&middot; Bilingual a plus, not requiredQualities and Characteristics<ul><li>Multi-Task-Oriented</li><li>Friendly Phone Voice</li><li>Problem-solving skills and attention to detail</li><li>Organized</li><li>Proficiency with scheduling software, CRM systems, and basic computer applications</li><li>Self-Starter</li><li>Speed and Precision on Data Entry</li><li>Can Work with a Team or independently</li></ul>Preferred Skills<ul><li>Knowledge of plumbing terminology and services</li><li>Experience with dispatch or field service management software- Service Titan</li><li>Ability to read maps and optimize routing</li><li>Strong customer service mindset</li></ul>Working Environment:<ul><li>Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer</li><li>Service center environment with moderate noise level due to representatives talking, computers, printers, and floor activity</li><li>Dress code is business casual</li></ul>Schedule: Monday-Friday (subject to change)Normal Business Hours 8:00-5:00 pm (subject to change)NO APPLICATION WILL BE CONSIDERED UNTIL ASSESSMENT IS COMPLETE-https://assessment.predictiveindex.com/bo/984C/OfficeManagement_Apr2025_15196Pay: $25.00 - $45.00 per hourShift:<ul><li>Day shift</li><li>Split shift</li></ul>Experience:<ul><li>Dispatching: 1 year (Preferred)</li><li>Customer service: 3 years (Preferred)</li></ul>Work Location: In person

Plumbing Service Dispatcher

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