maintenance service dispatcher

Eastern Lift Truck

Eastern Lift Truck Co.
 
Service Dispatcher
 
Currently, we are seeking a Service Dispatcher to support our Upper Marlboro, MD location. We offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
 
Main Duties: 
Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
 Schedule and dispatch planned maintenance to ensure timely completion
 Receive service requests from customers and coworkers
 Enter information into the computer
 Assist with paperwork and prepare reports
 May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
 
Requirements: 
Dispatch experience desired
 Must possess unwavering customer service drive and focus
 Ability to multi-task and work in a fast-paced environment
 Must be a team player
 Pleasant phone demeanor
 Stable work history
 
Proficient with Microsoft Word and Excel
 
Compensation: 
This position is paid hourly with a pay range of $20.00/hr. to $25.00/hr. Compensation is based on experience.
 
Benefits: 
Medical, dental, vision, and prescription plan. 401k with partial company match, paid vacation and sick days, paid holidays, short- & long-term disability, and basic/supplemental life insurance policies.
 
Who is Eastern Lift Truck Co.?
 
Eastern Lift Truck Co., is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company.
 
Find out more at: www.easternlifttruck.com
 
“Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”

Service Dispatcher

Townsend Energy

<div>Townsend Energy, Danvers, MA.
Founded in 1931, we are the local name you can depend on for energy and HVAC for residential, and light commercial heating and cooling needs. We are deeply committed to providing exceptional customer service, our customers are and will continue to be at the center of everything we do!
We are an equal opportunity employer.
We are deeply committed to providing exceptional customer service; our customers are and will continue to be at the center of everything we do!
We have an immediate opening for an HVAC Service Dispatcher.
Job Summary:
The Service Dispatcher is responsible for coordinating and optimizing the service schedules for our HVAC divisions during the week. This position is an integral part of our operations team, working closely with other dispatchers, technicians, and customer service representatives to ensure timely responses to customer requests and maintain seamless communication between various departments.
Benefits:
<ul><li>Medical Insurance with company contribution for individuals and family; FSA and HSA options</li><li>
Vision and Dental Insurance</li><li>
Basic Life and AD&amp;D Insurance</li><li>
Long-Term Disability</li><li>
401k with company match</li><li>
80 hours of vacation; accrued</li><li>
40 hours of sick leave
</li><li>9 Paid Holidays, including floating holidays</li><li>
Employee Assistance Program</li><li>
Group Insurance Discount available to Townsend employees for home, auto, renter's and recreational vehicles</li><li>
Discount on Townsend Energy products and services</li><li>
Group rates for elective insurance benefits - Disability; Accident; Life; Cancer; Critical Illness; Hospital Confinement; supplemental Dental</li></ul>
Job Title: HVAC Service Dispatcher / Schedule Coordinator
Pay: $23.00 - $31.25 Per hour. We pay for experience
Work Hours: 7:30am - 3:30pm, Monday to Friday
Work Type: Full-Time
Location: Onsite in Danvers, MA
What you will be doing:
<ul><li>Answering incoming calls, and emails</li><li>
Handling customers inquiries, providing professional and courteous responses. Ensuring all customer service requests are promptly addressed and scheduled for appropriate action</li><li>
Plans and optimize service routes to maximize efficiency and driving times while considering technician availability</li><li>
Scheduling service callsdispatching technicians</li><li>
Coordinate and schedule planned maintenance accounts</li><li>
Updating customers with service status / lead time for service calls</li><li>
Accurately update and maintain records of service calls, and customer interactions in dispatch software system</li><li>
Maintains constant communication with other dispatchers, technicians, and customer service representatives to relay vital information, updates, and changes in schedules.</li></ul>
Qualifications / Skills:
<ul><li>2 + years related experience in an office setting in customer service, dispatching, scheduling or equivalent combination of education and experience</li><li>
Familiarity with heating oil, propane, gasoline, diesel, HVAC, or power generator industry is advantageous</li><li>
Excellent communication skills and ability to remain composed under pressure.</li><li>
Strong organizational skills, attention to detail, and ability to prioritize tasks effectively.</li><li>
Proficiency in using dispatch software, GPS, and other relevant tools.</li><li>
High school diploma or equivalent</li></ul>
Learn more about us online: www.townsendtotalenergy.com</div>

HVAC Service Dispatcher

Traveling By Faith Transportation Services Inc.

Now Hiring: NEMT Dispatcher / Operations SupportWe are seeking a dependable, organized, and detail-oriented NEMT Dispatcher to join our team. The ideal candidate must be able to multitask in a fast-paced environment, communicate professionally, and help ensure smooth daily transportation operations.Job Responsibilities:<ul><li>Answer incoming phone calls professionally and efficiently</li><li>Monitor drivers on the Bambi platform</li><li>Conduct morning driver check-ins and driver readiness checks</li><li>Complete next-day trip confirmations</li><li>Prepare and manage driver schedules</li><li>Conduct weekly vehicle maintenance checks</li><li>Complete daily member surveys</li><li>Monitor driver gas purchases through the RoadFlex account</li><li>Assign drivers to the correct vehicles in Verizon Connect</li><li>Post GasBuddy gas prices for drivers</li></ul>Qualifications:<ul><li>Strong communication and customer service skills</li><li>Good organizational and multitasking abilities</li><li>Comfortable using dispatch platforms and technology</li><li>Able to work independently and as part of a team</li><li>Transportation or dispatch experience preferred</li></ul>We are looking for someone who is:<ul><li>Reliable</li><li>Professional</li><li>Detail-oriented</li><li>Able to thrive in a fast-paced environment</li><li>Strong with follow-up and documentation</li></ul>If you are interested in joining a growing NEMT team and helping keep daily operations running smoothly, we would love to hear from you.Pay: $14.00 per hourWork Location: In person

NEMT Dispatcher/Operations Support

Dead River Company

<div>Join Our Team - Find Your Future!

Position Summary:

This position plays a key role in service dispatching, billing, inventory, payroll, accounts payable and productivity to ensure a high level of customer satisfaction and an efficient, profitable department. Frequent communication with the Service Manager is essential to discuss and preplan upcoming and ongoing schedules for a successful service department. Serves as a Dead River Company trusted advisor by adhering to our Brand Promise, Guarantees and Pledges and our Co-Worker Guarantees and Pledges.
Essential Functions:
<div>
<ul><li>Coordinates the handling of incoming service related calls from customers. Ensures the timely and accurate input of customer information into the computer system. Assists with the resolution of more complex customer service issues.</li></ul>
<ul><li>Plans, schedules and coordinates the efficient assignment of service technicians for tune-ups, repairs, and installations.</li></ul>
<ul><li>Monitors and ensures timely input to the computer system of parts and labor information needed to generate an invoice for service work performed.</li></ul>
<ul><li>Reconciles billable and non-billable time for service technicians.</li></ul>
<ul><li>Administers the service contract program including setting up new contracts, renewing and terminating contracts, and scheduling annual contract maintenance work.</li></ul>
<ul><li>Oversees the control of inventory replacement by ensuring accurate recording of parts used and the efficient use of the parts replacement system.</li></ul>
<ul><li>Monitors and ensures compliance with the company gas check program by contacting customers, explaining the program, and scheduling technicians. Occasionally inputs gas check information into the computer system.</li></ul>
<ul><li>Ensures that dispatchers are trained and cross-trained on various administrative procedures, coordinates and delegates the duties of the service department and schedules and approves employee hours.</li></ul>
<ul><li>Ensures the timely and accurate coding and processing of service department accounts payable in accordance with company policy.</li></ul>
<ul><li>Monitors progress and goal achievement in the LP tank requalification program.</li></ul>
</div>
Highly Competitive Compensation and Industry Leading Benefits - Paid weekly!
<ul>
<li>Health Insurance &ndash; Premiums as low as $6 for full time employees!</li>
<li>Dental insurance and Vision Insurance</li>
<li>Company Provided Life insurance, Short-term and Long-Term disability</li>
<li>401(k) plan with company match</li>
<li>Paid time off and paid holidays</li>
<li>Tuition assistance for employees and scholarships available for employees&rsquo; children</li>
<li>Discounts on our products and services</li>
<li>Opportunities for growth throughout our footprint.</li>
</ul>
 Other Tasks

Performs other work-related duties as assigned.

Experience:

Previous supervisory experience and a knowledge of energy products, equipment and basic service is beneficial.

Other Attributes:
<ul>
<li>Good communication and listening skill</li>
<li>Planning and scheduling skills</li>
<li>Desire to lead (assertiveness) and leadership skills</li>
<li>Accuracy, organization, and attention to detail</li>
<li>Analytical skills</li>
<li>Dependability</li>
<li> Courteous demeanor and professional appearance</li>
<li>Flexibility to work overtime</li>
<li>Ability to work in a dynamic environment without distraction</li>
</ul>
 Education:

A high school education or equivalent is required. Education beyond the high school level is desirable.

Contacts:

This position frequently deals with customers, other employees (technicians, drivers, and office personnel), the field service manager, and sales representatives (if applicable).

Certifications:

No licensing or testing is required for this position.

Equipment Used:

Normal office equipment is utilized including a computer terminal, personal computer, calculator, copier, fax machine, and telephone. In addition, the service dispatch supervisor will frequently communicate with service technicians via radio or cellular telephone transmissions.

Decisions Made:

This position must plan and schedule service dispatchers&rsquo; and service technicians&rsquo; time. The dispatcher makes decisions regarding routine tune-ups and maintenance scheduling. The lead service dispatcher in consultation with the field service manager and/or Administrative Service Manager makes more complex scheduling decisions. The position also handles customer and service related issues that cannot be satisfactorily resolved by the service dispatcher.

Safety Considerations:

Safety considerations relate to proper ergonomics in an office setting including proper work station and computer terminal setup for all service department administrative personnel.

Work Environment:

Most of the work is performed in an office setting with controlled temperatures. The heating season is typically faster paced than the rest of the year.

 Physical Requirements Assessment:
<ul>
<li>The position requires frequent sitting with occasional standing and walking</li>
<li>There is frequent use of the fingers to write, input data into a computer system, and handle paperwork</li>
<li>There is frequent communication involving both speaking and listening</li>
</ul>
 Weight or Force Moved:

There is rarely a need to lift or move an object weighing more than 10 pounds. Assistance is available for lifting heavier items.</div>

Lead Service Dispatcher

Beacon Hill

<div>
 
 
 Service Dispatcher - Richmond, VA
 
 
 
 We're hiring a Service Dispatcher to support a fast-paced service operations team. This role is responsible for coordinating technicians, managing service requests, and ensuring timely response for both emergency and scheduled work.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Dispatch technicians for service calls and emergencies
 </li>
 <li>
 Manage incoming requests and prioritize based on urgency
 </li>
 <li>
 Optimize daily schedules and adjust in real time
 </li>
 <li>
 Track job progress and maintain accurate documentation
 </li>
 <li>
 Coordinate preventative maintenance visits
 </li>
 <li>
 Communicate updates clearly with customers and internal teams
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 2+ year of experience in customer service, admin, scheduling, or dispatch
 </li>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Excellent communication and attention to detail
 </li>
 <li>
 Proficiency in Microsoft Office
 </li>
 <li>
 Experience in dispatch, logistics, or service-based industries is preferred
 </li>
 </ul>
 
 
 Additional Info
 
 
 <ul>
 <li>
 Onsite in Richmond, VA
 </li>
 <li>
 Monday-Friday 7:30am-4:40pm
 </li>
 <li>
 Temp-to-perm opportunity with growth potential
 
 </li>
 </ul>
 
 Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
 
 
 
 
 California residents:
 
 Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
 
 
 
 If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
 
 
 
 Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
 
 
 Company Profile:
 
 
 Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
 
 
 Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
 
 
 Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
 
 
 
 Benefits Information:
 
 
 
 Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
 
 
 
 
 
 We look forward to working with you.
 
 
 Beacon Hill. Employing the Future (TM)
 
</div>

Sunbelt Rentals

<div>Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary<div>
Central Service Dispatcher 
 
Are you seeking an entrepreneurial, empowering workplace that allows you to: 
 
<ul><li>Develop a career track</li><li>Leverage your current skills while developing new skills</li><li>Work with an incredible team of people</li></ul> 
Sunbelt Rentals-the fastest growing rental business in North America-is seeking a Central Service Dispatcher. As a Central Service Dispatcher, you will ensure prompt receipt and delivery of equipment from/to customers and other Sunbelt stores in accordance with company and DOT standards. 
 
DUTIES AND RESPONSIBILITIES 
Assist Central Service Manager in the following: 
Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment 
Creating and monitor road mechanic&rsquo;s schedules. 
Creating and monitor receipt and maintenance schedules for company equipment. 
Review daily and weekly driver logs in accordance with company and DOT standards. 
Perform daily truck inspections in accordance with company and DOT standards. 
Work closely with other store locations in order to assist them in meeting their customer&rsquo;s equipment needs. 
Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals. 
Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution 
Provide adequate feedback to the Region or District PC&rsquo;s regarding the timely delivery and receipt of equipment. 
Follow Standard Operating Procedures. 
 
QUALIFICATIONS 
High School Education 
Working knowledge of the DOT Federal Motor Carrier Safety Regulations 
Customer Service &amp; Dispatch training a plus 
At least two years prior knowledge of the applications of various construction/industrial equipment. 
Working knowledge of the delivery area. 
Able to effectively communicate. 
Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time 
 
This description is not an all- inclusive description of all job duties. Job duties and responsibilities may be assigned which are not mentioned above at any time based on the demands of the company. Essential functions and overtime eligibility may vary based on the specific task assigned to the position. 
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer &mdash; Minority/Female/Disabled/Veteran and any other protected class.</div>
Accepting applications through 03/27/2026.
Base Pay Range: $61,934.00 - 85,159.80<div>
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. 
 
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:<ul><li>
Health, Dental and Vision plans</li><li>
401(k) Match</li><li>
Volunteer time off</li><li>
Short-term and long-term disability</li><li>
Accident, Life and Travel insurance, as well as flexible spending</li><li>
Tuition Reimbursement Options</li><li>
Employee Assistance Program (EAP)</li><li>
Length of Service Awards</li></ul>
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt&rsquo;s policies (unless specified in a collective bargaining agreement):<ul><li>
12-25 vacation days depending on years of service</li><li>
5 sick days</li><li>
6 holidays</li><li>
2 half day holidays</li><li>
2 floating holidays</li><li>
1 inclusion day</li><li>
1 volunteer day</li></ul> 
Gear up for an exciting career! 
 
Sunbelt Rentals supports service members. Veterans encouraged to apply.</div></div>

Central Service Dispatcher

Ambition Mechanical Services

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul></div><div><div>Job Description 
 
This is not an entry-level dispatch role. 
</div><div>We&rsquo;re looking for a high-level dispatcher who already knows how to run a board, manage multiple technicians, and keep a fast-moving service operation running at full capacity. 
</div><div>If you&rsquo;ve used ServiceTitan in a high-volume environment and know how to drive revenue through dispatch, this will feel like a step up&mdash;not just another job. 
</div><div>Key Responsibilities 
</div>Schedule and dispatch technicians using ServiceTitan based on priority, skill set, and location 
<ul><li>
</li>Manage high call volume and same-day service demand 
<li>
</li>Optimize routing and technician utilization to reduce downtime and increase revenue 
<li>
</li>Monitor technician progress and adjust schedules in real time 
<li>
</li>Handle urgent and escalated service requests with speed and accuracy 
<li>
</li>Maintain accurate job records, notes, and invoicing within ServiceTitan 
<li>
</li>Communicate clearly with technicians, customers, and internal teams 
<li>
</li>Track and improve KPIs such as: 
Technician utilization 
<li><ul><li>
</li>Job completion time 
<li>
</li>Revenue per technician 
<li>
</li>First-time completion rate 
<li>
</li></ul></li><li>Support after-hours or on-call rotation as needed</li>
</ul><div>Preferred Qualifications 
</div>Experience coordinating large teams (15&ndash;50+ technicians) 
<ul><li>
</li>Background in field service, construction, or skilled trades environments 
<li>
</li>Experience with maintenance agreements or recurring service customers 
<li>
</li><li>Strong understanding of scheduling efficiency and route optimization</li>
</ul><div>What You&rsquo;ll Do 
</div>Own the schedule and dispatch board from start to finish 
<ul><li>
</li>Keep technicians productive, moving, and fully utilized 
<li>
</li>Handle same-day demand and last-minute changes without breaking flow 
<li>
</li>Make real-time decisions that impact revenue and efficiency 
<li>
</li><li>Work directly with leadership to improve performance, not just maintain it</li></ul></div></div>

HVAC Service Dispatcher (ServiceTitan Required)

Search 10000+ Maintenance service dispatcher jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 maintenance service dispatcher jobs Near Me

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