maintenance service supervisor

Narsee Monjee Institute of Management Studies

<div><p><b>Maintenance Supervisor
</b></p><p>Maintenance supervisor act as a link between senior management and the rest of the maintenance team by serving as the primary channel for the flow of information within a facility. They are expected to organize, supervise, and direct maintenance workers. Although they are members of the maintenance team, this job title is considered as part of middle management. Therefore, maintenance supervisors usually occupy a more managerial role compared to maintenance technicians and mechanics. On a typical workday, you will find maintenance supervisors working primarily with the technicians and other employees on duty. They must lead and motivate the team and delegate tasks accordingly. They may report to a maintenance manager, facilities manager, maintenance director, or some other executive. Because they provide such an essential service in overall maintenance management, maintenance supervisors can find work in various types of industries. The size of the organization will shape the exact capacity in which a maintenance supervisor will work</p></div><br><div></div>

Maintenance Supervisor

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<br>Job Title<br>Maintenance Operations Supervisor - Property Management Solutions Dubai UAE<br>Job Description<br>Maintenance Operations Supervisor - Property Management Solutions Dubai UAE<br> <br>Role Summary<br>Keyper is seeking a skilled Maintenance Operations Supervisor to oversee maintenance activities, vendor management, and revenue-generating projects. This role is critical in ensuring operational efficiency, timely resolution of service requests, and high-quality service delivery for property owners and tenants. If you have strong leadership, vendor coordination experience, and a tech-driven mindset, this is an excellent opportunity to join an innovative real estate technology company.<br> <br>Employment Overview<br>Job Location: Dubai, UAE<br>Industry: Real Estate<br>Function: Facilities Management<br>Gender: Any<br>Candidate Nationality: Any<br>Job Type: Full-time<br> <br>What You ll Do<br> <br>* Manage vendor relationships, monitor performance, and ensure on-time service delivery<br>* Review and approve vendor quotes promptly to avoid delays<br>* Oversee vendor payments and maintain structured payment tracking<br>* Expand vendor network to improve service quality and coverage<br>* Supervise maintenance tickets, ensuring compliance with turnaround time (TAT) benchmarks<br>* Coordinate major maintenance and renovation projects from initiation to completion<br>* Identify and develop revenue opportunities, including service agreements and preventive maintenance contracts<br>* Generate and share regular reports on operational performance and financial impact<br>* Lead maintenance teams to improve workflow efficiency and vendor coordination<br>* Ensure transparent communication with internal teams, landlords, and tenants<br>* Utilize CRM and reporting tools (Salesforce preferred) for data-driven decision-making<br> <br>Ideal Profile<br> <br>* Bachelor s degree in Facility Management, Property Management, or Engineering<br>* Minimum 3 years  experience in property maintenance operations or vendor management within real estate<br>* Strong experience in managing contractors and operational workflows<br>* Proficient in CRM tools (Salesforce preferred) and reporting systems<br>* Excellent leadership, communication, and negotiation skills<br>* Strong problem-solving skills with a proactive approach to operational challenges<br>* Fluency in English required; Arabic proficiency preferred<br><br>

Maintenance Operations Supervisor - Property Management Solutions

Pennrose Management

<div>Overview:
<div><b>
*2,500 Sign On Bonus*</b></div><div>
The Maintenance Supervisor will report to the Property Manager and provide guidance and direction to Maintenance Technician(s) and Porter(s) as applicable, as all maintenance positions report to the Property Manager.</div><div></div><div><br>
The Maintenance Supervisor will have responsibilities for the maintenance, repair, and cleanliness of apartment buildings assigned to them, which may consist of multiple locations and building types.</div><div></div><div><br>
The Maintenance Supervisor, as a key player in our operations, will ensure that their assigned apartment buildings are meticulously maintained to uphold our company and industry standards of excellence.</div><div></div><div><b><br>
Pay range: $27 - $29/hour depending on experience</b></div><div>
#IND123</div>
Responsibilities:
<ul><li>Perform administrative work each morning (30 minutes) as assigned by the PM or Support Center, including but not limited to prescribed online training, reviewing &ldquo;My Pennrose&rdquo; updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, participating in &ldquo;Team Meetings,&rdquo; etc. Communication and compliance with PMs, MSs, RPMs, RMMs, and Property Support Center is mandatory. Your supervisor will provide undisturbed computer time.</li><li>
Ensure all service requests and repairs are made correctly and promptly using the company&rsquo;s mobile maintenance app.</li><li>
Lead the maintenance staff; participate in diagnosing problems and replacement and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, drywall, and appliances.</li><li>
Ensure that the buildings, grounds, common areas, and vacant units are painted, cleaned, and ready for use per company guidelines. All Maintenance Supervisor and Tech positions require hands-on, in-house painting and cleaning. Discuss with the hiring manager for more details.</li><li>
Oversees and completes the &ldquo;make-ready&rdquo; process to prepare vacant apartment homes for leasing and new move-ins. This includes conducting a pre-move-out inspection, creating a &ldquo;punch&rdquo; list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. All units shall be turned within five business days of moving out.</li><li>
Completes monthly Preventative Maintenance process as the Policy and Procedure Manual outlines.</li><li>
Consistently prepares for Owner, Federal, State, and local inspections.</li><li>
Inspect grounds, buildings, and common areas for a clean environment.</li><li>
Remove snow from sidewalks, entryways, and other common areas as directed by a supervisor with company-approved equipment and supplies and keep records in a company-provided log.</li><li>
Assists Property Manager in developing the budget for repair and maintenance and capital expenses.</li><li>
Maintain an organized, clean, and safe work area.</li><li>
Comply with all Standard Operating Procedures.</li><li>
We are committed to your safety and well-being. You will be expected to comply with all OSHA regulations and health, safety, and environmental laws, ensuring a secure and healthy work environment.</li><li>
Communicate effectively with residents, fellow associates, vendors, and supervisors.</li><li>
Embrace the opportunity for personal growth and development by actively participating in our technical training programs, designed to maintain and enhance your personal skill level.</li><li>
Other tasks or duties as assigned by supervisor.</li></ul>
Qualifications:
<div><b>
Performance Metrics</b></div><div></div><ul><li><div><br>
Property will successfully meet all aspects of the annual operating budget</div></li><li><div>
Property inspection results will be consistently excellent</div></li><li><div>
Unit turnover and unit occupancy times will steadily improve, as will tenant residency</div></li><li><div>
Insurance claim work will be administered timely and professionally</div></li><li><div>
Work order and preventative maintenance completions will meet PMC standards consistently</div></li><li><div>
Property will not experience insurance claims due to neglect on the part of staff</div></li><li><div>
Resident satisfaction surveys will yield consistently positive results</div></li></ul><div><b><br>
Required Education and Experience:</b></div><br>
<div></div><ul><li>
High School Diploma / GED &ndash; technical training certifications a plus</li><li>
Three years of oversight of Maintenance Buildings and team members.</li><li>
Requires a valid driver&rsquo;s license, an insured vehicle, and the ability to travel (between properties)</li><li>
A company-provided EPA certification is required within six months of employment. Pennrose Management Company provides this certification.</li></ul><div></div><div><b><br>
Preferred Education and Experience:</b></div><ul><li>
EPA Certification (608 &ndash; Universal)</li><li>
CAMT</li></ul><div><b>
Working Conditions:</b></div><ul><li>
Ability to work periodic flexible hours is required.</li><li>
Ability to travel by plane and automobile is required.</li><li>
Ability to work at property locations within or near transitional neighborhoods</li><li>
Ability to climb stairs, take elevators, bend, squat, and reach overhead, and meet standard mobility and lifting for tasks typically associated with property maintenance</li><li>
On-call, after-hour emergency service is required, with on-call staff required to live within a minimum distance of the community for efficient response time</li><li>
Hands-on repair and maintenance work constitutes the majority of time and duties</li></ul></div>

Avenue5 Residential

<div><p><b>Job Title: </b>Maintenance Supervisor</p>
<p>
</p><p><b>Unlock your potential with Avenue5 Residential.</b></p>
<p>
Your ideas. Your development. Your experience.</p>
<p>
We take care of you, so you can take care of our residents, properties and clients.</p>
<p>
Property management may be our business, but people are our passion.</p>
<p><b>
Empowering you to be the best.</b></p>
<p>
Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.</p>
<ul>
<li><b>Physical wellness: </b>Medical, dental, vision, and mental health coverage options.</li>
<li><b>Financial wellness:</b> Competitive pay plus basic life insurance and matching 401K contributions.</li>
<li><b>Mental and emotional wellness: </b>Generous time-off plan includes 10 paid holidays including a community service day and your birthday.</li>
<li><b>Perks and more:</b> Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we&rsquo;re just getting started.</li>
</ul>
<p><b>About the maintenance supervisor position:</b></p>
<p>
We&rsquo;re looking for a talented maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. The maintenance supervisor is responsible for ensuring compliance to the company risk management program. Also, has financial responsibilities for contributing towards and adhering to property budget.</p>
<ul>
<li>Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards are met.</li>
<li>Review and track progress of service requests and identify chronic maintenance issues.</li>
<li>Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor.</li>
<li>Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.</li>
<li>Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.</li>
<li>Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more.</li>
<li>Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident&rsquo;s satisfaction.</li>
<li>Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.</li>
<li>Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.</li>
<li>Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.</li>
<li>Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.</li>
<li>Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary.</li>
<li>Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.</li>
<li>Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.</li>
<li>Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns.</li>
<li>Act as mentor to maintenance team.</li>
<li>Maintain a professional demeanor and appearance at all times, promoting the same to entire team.</li>
<li>Responsible for the administration of the company risk management program.</li>
<li>Complete special projects as assigned by maintenance supervisor and/or property manager.</li>
<li>Promptly communicate with the property manager concerning all maintenance issues at the property.</li>
<li>Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.</li>
<li>Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards.</li>
<li>Walk property weekly with property leadership to collaborate on property challenges and operations.</li>
<li>Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.</li>
<li>Other duties as assigned by property leadership.</li>
</ul>
<p><b> </b><b>Education and Experience:</b></p>
<ul>
<li>High school diploma or equivalent is required.</li>
<li>At least three years of experience in the property management industry or directly related field.</li>
<li>Possess general maintenance and carpentry skills.</li>
</ul>
<p><b> </b><b>Skills and Requirements:</b></p>
<ul>
<li><b>Must maintain a valid driver&rsquo;s license, clean driving record and current auto insurance is required</b></li>
<li>Ability to read, write and understand English.</li>
<li>Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.</li>
<li>Excellent customer service and interpersonal skills with the ability to relate to others.</li>
<li>Strong organizational and time-management skills.</li>
<li>Ability to multi-task.</li>
<li>Ability to perform basic mathematical functions.</li>
<li>Ability to cope with and defuse situations involving angry or difficult people.</li>
<li>Ability to maintain confidentiality.</li>
<li>Must maintain professional appearance and comply with prescribed uniform policy.</li>
<li>Must comply with all safety requirements.</li>
<li>Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.</li>
</ul>
<p><b>Our Core beliefs:
</b></p><ul><li>Put people and partnerships first</li>
<li>Empower associates</li>
<li>Focus on solutions</li>
<li>Champion ideas that accelerate success</li>
<li>Deliver proof over promises</li>
</ul>
<p><b>Experience our award winning culture:</b></p>
<ul>
<li>Top 15 national finalist on the Best Places to Work Multifamily&trade;</li>
<li>Certified as a Great Place to Work&reg; since 2017</li>
<li>Listed as one of the Best Workplaces in Real Estate&trade;</li>
<li>Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal</li>
<li>Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List</li>
</ul> We&rsquo;re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don&rsquo;t see anything today, keep checking. Tomorrow, you may find your dream job.</div><p></p>

<b><br>Job Title<br>Maintenance Operations Supervisor - Property Management Solutions Dubai UAE<br>Job Description<br>Maintenance Operations Supervisor - Property Management Solutions Dubai UAE<br> <br>Role Summary</b><br>Keyper is seeking a skilled Maintenance Operations Supervisor to oversee maintenance activities, vendor management, and revenue-generating projects. This role is critical in ensuring operational efficiency, timely resolution of service requests, and high-quality service delivery for property owners and tenants. If you have strong leadership, vendor coordination experience, and a tech-driven mindset, this is an excellent opportunity to join an innovative real estate technology company.<br> <br><b>Employment Overview<br>Job Location: Dubai, UAE<br>Industry: Real Estate<br>Function: Facilities Management<br>Gender: Any<br>Candidate Nationality: Any<br>Job Type: Full-time<br> <br>What You ll Do</b><br> <br>* Manage vendor relationships, monitor performance, and ensure on-time service delivery<br>* Review and approve vendor quotes promptly to avoid delays<br>* Oversee vendor payments and maintain structured payment tracking<br>* Expand vendor network to improve service quality and coverage<br>* Supervise maintenance tickets, ensuring compliance with turnaround time (TAT) benchmarks<br>* Coordinate major maintenance and renovation projects from initiation to completion<br>* Identify and develop revenue opportunities, including service agreements and preventive maintenance contracts<br>* Generate and share regular reports on operational performance and financial impact<br>* Lead maintenance teams to improve workflow efficiency and vendor coordination<br>* Ensure transparent communication with internal teams, landlords, and tenants<br>* Utilize CRM and reporting tools (Salesforce preferred) for data-driven decision-making<br> <br><b>Ideal Profile<br></b> <br>* Bachelor s degree in Facility Management, Property Management, or Engineering<br>* Minimum 3 years  experience in property maintenance operations or vendor management within real estate<br>* Strong experience in managing contractors and operational workflows<br>* Proficient in CRM tools (Salesforce preferred) and reporting systems<br>* Excellent leadership, communication, and negotiation skills<br>* Strong problem-solving skills with a proactive approach to operational challenges<br>* Fluency in English required; Arabic proficiency preferred<br>

Maintenance Operations Supervisor

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