mall manager

Canpark Alışveriş ve Yaşam Merkezi

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><div>
<b>Shopping Mall General Manager</b><br>
<br>
Our organization, which shapes the city's rhythm of life, continuously enhances visitor experience, and embraces operational excellence, is seeking an experienced <b>Shopping Mall General Manager</b> to further strengthen our management capabilities.<br>
<br>
This role not only oversees operational flows but also plays a critical part in shaping strategic management, sustainability initiatives, and the future of our brand value.<br>
<br>
<b>QUALIFICATIONS</b><br>
<ul><li>A degree from relevant university departments,</li>
<li>Minimum 10 years of experience in the shopping mall (retail real estate) sector,</li>
<li>Proven experience in managing teams within the service industry,</li>
<li>Advanced proficiency in English,</li>
<li>Strong command of MS Office applications,</li>
<li>Strong leadership, coordination, guidance, and motivational skills,</li>
<li>Excellent communication, representation, and persuasion abilities,</li>
<li>A proactive approach to customer satisfaction, process improvement, and efficiency,</li>
<li>Strong strategic thinking, analytical assessment, and problem-solving skills,</li>
<li>Up-to-date knowledge of financial/administrative regulations and commercial terminology,</li>
<li>Advanced reporting skills that support decision-making processes,</li>
<li>Experience in process coordination within organizational structures,</li>
<li>Ability to adapt to flexible working hours,</li></ul><br>
<br>
</div><h2 class="jobSectionHeader"><b>Required Skills</b></h2><div>
<b>ROLE SCOPE &amp; RESPONSIBILITIES</b><br>
<br>
The Shopping Mall General Manager will play an active role in ensuring operational sustainability and the continuous improvement of corporate performance, including:<br>
<ul><li>Evaluating and supervising all managerial activities in line with corporate policies and reporting to senior management,</li>
<li>Ensuring full compliance of operational processes with laws, regulations, and occupational safety standards,</li>
<li>Conducting negotiations with tenants, suppliers, and business partners on behalf of the organization and managing related relationships,</li>
<li>Leading the integration of processes that enhance efficiency, profitability, and brand prestige,</li>
<li>Monitoring industry and technological developments and proposing investments and improvements that strengthen competitiveness,</li>
<li>Preparing and reporting financial/legal analyses based on data received from leasing, sales, and expenditure departments,</li>
<li>Contributing to strategies and action plans aimed at increasing tenant turnovers and sales volumes,</li>
<li>Developing business plans and budgets for advertising, promotion, and brand awareness activities and coordinating with related departments,</li>
<li>Ensuring flawless execution and periodic reporting of occupational safety, technical operations, and preventive maintenance processes,</li>
<li>Securing compliance of KVKK (Personal Data Protection Law) processes with related regulations,</li>
<li>Systematizing documentation for the Quality Management System, Customer Satisfaction Management System, and internal workflows,</li>
<li>Overseeing the correct implementation of organizational hierarchy, job descriptions, and authority levels,</li>
<li>Establishing performance metrics, preparing related reports, and supporting improvement processes,</li>
<li>Contributing to HR planning and supporting the General Manager,</li>
<li>Ensuring effective implementation of ISO 9001 and ISO 10002 standards within the institution,</li>
<li>Creating corporate regulations, ensuring their dissemination, and enhancing clarity across the organization,</li>
<li>Managing reporting related to quality management performance, areas for improvement, and process development opportunities.</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>Alışveriş Merkezi-AVM M&uuml;d&uuml;r&uuml;
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Hizmet
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Proje / Y&ouml;netim
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanlı
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>İş Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>&Uuml;st D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>İstanbul Anadolu Yakası &Uuml;mraniye
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>10-25 yıl
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>16.12.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>1.02.2026</div></div></ul></div>

Shopping Mall General Manager

Talaat Moustafa Group

<div>
 <p>
  <strong>
   Job Overview:
  </strong>
 </p>
 <p>
  We are seeking a dynamic and experienced Mall Operations Manager to oversee the strategic and operational aspects of our mall. The ideal candidate will excel in fostering relationships with tenants, optimizing operational efficiency, and enhancing the overall customer experience.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Business Planning:
   </strong>
   Develop a comprehensive business plan for the mall, encompassing all critical components of mall operations to drive success and growth.
  </li>
  <li>
   <strong>
    Tenant Relations:
   </strong>
   Cultivate and maintain long-term, beneficial relationships with existing tenants and retail groups to secure ongoing and future business opportunities.
  </li>
  <li>
   <strong>
    Operational Coordination:
   </strong>
   Implement and uphold approved procedures and systems across all mall functions, ensuring seamless collaboration among internal departments to meet business objectives and enhance tenant and customer experiences.
  </li>
  <li>
   <strong>
    Maintenance Management:
   </strong>
   Collaborate with department heads to prepare and oversee plans for regular and periodic maintenance, ensuring high-quality execution and adherence to schedules.
  </li>
  <li>
   <strong>
    Financial Oversight:
   </strong>
   Manage the collection of dues from tenants, ensuring compliance with contractual terms and timely resolution of any financial issues.
  </li>
  <li>
   <strong>
    Complaint Resolution:
   </strong>
   Address tenant complaints and demands efficiently, working proactively to identify and eliminate the root causes while adhering to legal and contractual obligations.
  </li>
  <li>
   <strong>
    Legal Compliance:
   </strong>
   Ensure all mall operations and tenant interactions are conducted in accordance with applicable legal standards and regulations.
  </li>
  <li>
   <strong>
    Brand Management:
   </strong>
   Develop and maintain a strong corporate mall identity, ensuring compliance with brand guidelines and promoting a cohesive image.
  </li>
  <li>
   <strong>
    Customer Service Enhancement:
   </strong>
   Take initiative to improve customer service within the mall, implementing strategies that enhance the shopping experience.
  </li>
  <li>
   <strong>
    Additional Responsibilities:
   </strong>
   Perform other tasks as assigned to support the overall objectives of the mall.
  </li>
 </ul>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   MBA in Management or related field is preferred.
  </li>
  <li>
   Minimum of 5 years of experience in mall management or a similar role.
  </li>
  <li>
   Strong business acumen with a solid understanding of commercial facilities management.
  </li>
  <li>
   Proven experience in managing leasing contracts, negotiations, and tender management.
  </li>
  <li>
   Excellent communication and interpersonal skills, with a customer-oriented mindset.
  </li>
 </ul>
 <p>
 </p>
</div>


Associate Operations Manager - Malls

CELINE

Join or sign in to find your next job <p>Join to apply for the <strong>STORE MANAGER (F/M/X) DUBAI MALL</strong> role at <strong>CELINE</strong></p><p>Join to apply for the <strong>STORE MANAGER (F/M/X) DUBAI MALL</strong> role at <strong>CELINE</strong></p><p>CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide.<br><br>To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment.<br><br><strong>YOUR WORK ENVIRONMENT<br><br></strong>As Store manager, you will act as the store Chief Executing Officer. You will be a model in terms of sales, customer experience and loyalty, spending most of your time on the shopfloor. You will promote the brand's culture and values in its daily environment as well as a talent hunter, people manager and a skills developer.<br><br><strong>Job Responsibilities<br><br></strong><strong>Your impact<br><br></strong><strong>Business and client developer<br><br></strong><ul><li>Monitor the store performance and always remain aware of market trends</li><li>Take responsibility of the P&L</li><li>Identify areas of improvement and work hand in hand with managers to implement action plans to achieve the commercial goals</li><li>Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives</li><li>Translate the store's objectives into concrete daily targets and tasks, inspire the team to reach the targets</li><li>Be the link between the head office and the store<br><br></li></ul><strong>Brand ambassador and promoter<br><br></strong><ul><li>Be the ambassador of the brand and endorse the culture and values to promote CELINE</li><li>Ensure the best level of client experience</li><li>Handle delicate customer situations if needed<br><br></li></ul><strong>Process owner<br><br></strong><ul><li>Ensure that all the processes are compliant with the legal, regulatory and internal requirements</li><li>Being responsible of the Stock</li><li>Being responsible of the Store planning</li><li>Guarantee the proper execution of all tasks related to the digitalization of the store<br><br></li></ul><strong>Talent Hunter, Manager & Skills Developer<br><br></strong><ul><li>Detect new talents in your daily environment and recruit them</li><li>Manage the team to drive the business: create a positive work environment, develop the team spirit</li><li>Regularly coach the team to ensure they develop the key skills expected at their position<br><br></li></ul><strong>Profile<br><br></strong>Keys for success Education: Business School, University or "equivalent experience" Experience: Retail experience required Experience in luxury/fashion business a plus Competencies: Strong business sense and ability to drive results Product and fashion sensitivity Proven ability to manage large teams, strong leadership High sensitivity to client experience and loyalty Strong communication skills Organizational skills, sense of priorities and agility Talent for coaching and developing a team Exceptional interpersonal skills, empathy, sincerity and curiosity Ability to manage multiple priorities in a fast-paced environment Detail oriented, highly organized Excellent written and verbal communication skills. Ability to interact with all levels of the organization Flexibility to work a retail schedule including evenings, weekends, and holidays Languages: Fluent in Arabic and English, proficiency of other language(s) will be an advantage Workplace: Dubai Mall<br><br><strong>Additional Information<br><br></strong><strong>OUR ENGAGEMENT<br><br></strong>CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.<br><br>We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.<br><br>CELINE recruits and recognizes all types of talent and singularities.</p> Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Sales and Business Development</li><li> Industries Retail Luxury Goods and Jewelry</li></ul><p>Referrals increase your chances of interviewing at CELINE by 2x</p><p>Get notified about new Store Manager jobs in <strong>Dubai, Dubai, United Arab Emirates</strong>.</p> Store Supervisor - Faces - Mall of the Emirates Showroom Manager/ Store Manager Retail Al Futtaim Watches & Jewlery UAE <p>Dubai, Dubai, United Arab Emirates 3 hours ago</p><p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

STORE MANAGER (F/M/X) DUBAI MALL

The Phoenix Mills Limited

<p></p><div><p><div><div><div><div><p><b>Department / Division<br>
</b></p></div><p></p><div><p>Operations<br>
</p></div></div><br>
<div><div><p><b>External Interface
</b></p><p>(Enlist external agencies/authorities that you are required to deal with while discharging your duty)<br>
</p></div><div><ul><li><p>Retailers &ndash; Store Managers
</p></li><li><p>Outsourced Agencies &ndash; Facility Managers, Supervisors
</p></li><li><p>Local municipal authorities/ government and other regulatory bodies
</p></li><li><p>Vendors<br>
</p></li></ul></div></div><br>
<div><div><p><b>Minimum Qualification
</b></p><p>(i.e education, training etc.)<br>
</p></div><div><ul><li><p>Graduate; Degree/ Diploma in Hotel Management or Business Management preferred<br>
</p></li></ul></div></div><br>
<p></p><div><div><p><b>Minimum Experience<br>
</b></p></div><p></p><div><ul><li><p>5 - 6 years of experience in Operations in similar / relevant industry; with at least &ndash; 4 years in mall operations<br>
</p></li></ul></div></div><br>
<div><div><p><b>Special Skills/Attributes
</b></p><p>(required for performing the job effectively)<br>
</p></div><div><ul><li><p>Sound Knowledge of Mall Management practices. FLS knowledge will be an added advantage.
</p></li><li><p>Principles of building and maintaining retailer / customer relationship
</p></li><li><p>Knowledge of business planning and budgeting
</p></li><li><p>Technical know-how of building maintenance / facility management.<br>
</p></li></ul></div></div><br>
<div><div><p><b>Overall Purpose/Objective
</b></p><p><b>Of the job<br>
</b></p></div><div><ul><li><p>Drives the overall operations of the mall by managing the retailers, customers, outsourced agencies, inter departmental collaboration in order to offer customers a comfortable environment and quality services, and provide the retailers with adequate facilities for smooth operations leading to increased footfalls and enhanced consumption.<br>
</p></li></ul></div></div><br>
<div><div><p><b>Key Responsibilities
</b></p><p>(List major responsibilities, that you have, to achieve the key objectives)<br>
</p></div><div><ul><li><p>Design/ modify (when required) the mall management strategy and implement policies and processes related to parking, house-keeping, horticulture, pest control and fa&ccedil;ade cleaning across all the malls and common area
</p></li><li><p>Support the development of the mall management strategy to ensure customer delight and increase footfalls / consumption, and drive its implementation
</p></li><li><p>Ensure adherence to the budget assigned for the various activities/ areas of operations (such as Parking, House-keeping etc.)
</p></li><li><p>Develop and maintain good working relationships with all retailers by interacting with them on a regular basis and resolve their issues
</p></li><li><p>Monitor the completion of leasing administration process by the retailer, provide with Occupant&rsquo;s Manual and monitor adherence to all policies/procedures related to store display, logistics, garbage, mall timings etc.
</p></li><li><p>Ensuring efficiency of mall operations through monitoring the opening and closing time of the mall, supervising the activities performed by the housekeeping, parking and horticulture, etc on a daily basis
</p></li><li><p>Monitoring the functioning of food court operations in terms of food and service quality, hygiene, general sanitation, etc and provide the necessary support of required facilities during the events to the Events team
</p></li><li><p>Identify potential agencies for House-keeping, Parking, Horticulture, fulfilling the pre-defined criteria and conduct the empanelment of the same.
</p></li><li><p>Identify training needs and organize requisite training programs for permanent employees and outsourced staff in areas of housekeeping, parking, operations, etc.
</p></li><li><p>Ensure adherence to the defined/ desired timelines for resolution of retailer complaints through Upkeep App and concierge services through customer service desk
</p></li><li><p>Defining the Service Standards for the housekeeping agency in line with corporate standards and also develop the deployment plan of Housekeeping staff across centres
</p></li><li><p>Define Parking Guidelines / Rules for the Parking operations and ensure parking revenue maximization through efficient utilization of parking space, and improving the overall service levels
</p></li><li><p>Monitor the development of a comprehensive schedule for horticulture, pest control and fa&ccedil;ade cleaning across the property
</p></li><li><p>Liaise with local municipal authorities/ government and other regulatory bodies along with the Manager &ndash; Liaison and ensure that all permissions/ licenses are in place
</p></li><li><p>Ensure timely goal setting, monitoring, review of performance parameters and feedback to team members
</p></li><li><p>Oversee the reward and recognition schemes for engaging / motivating outsourced staff within Housekeeping, Parking, Security and Engineering
</p></li><li><p>Assist operationally in execution of marketing activities.
</p></li><li><p>Ensure all FLS/ statutory compliances are met as per defined timelines.
</p></li><li><p>Overall general maintenance and upkeep of mall aesthetics.</p></li></ul></div></div></div></div></p></div><p></p>

Assistant Manager - Operations

Trivers

<div>
 A leading real estate development company is seeking a highly motivated and experiencedPlaza Manager to lead the successful handover and operational launch of a premium newoutdoor plaza, and manage its day-to-day operations. This position requires a proactiveleader who can coordinate between departments during the pre-opening stage and ensure asmooth transition into full operations.
 <br/>
 Key ResponsibilitiesPre-Opening Act as the main on-site coordinator during the handover, working closely with theProject Development Department (PDD) and Operations &amp; Maintenance Department toensure all common areas and facilities are ready on time for tenant access. Support the recruitment and onboarding of plaza staff prior to opening. Oversee and enforce tenant fit-out guidelines, ensuring compliance with design, safety,and quality standards. Coordinate tenant access for fit-out works, ensuring adherence to security andoperational procedures. Ensure implementation of Standard Operating Procedures (SOPs) for security, cleaning,and maintenance in coordination with the Operations &amp; Maintenance Department. Coordinate the finalization of vendor contracts for services such as security, wastemanagement, and cleaning. Assist the Marketing and Leasing teams in site visits, unit readiness updates, and pre-opening promotional activities.Permanent Responsibilities Oversee day-to-day plaza operations, ensuring efficiency and a positive customer andtenant experience. Serve as the on-site representative, managing tenant relations and addressingoperational issues promptly. Ensure compliance with plaza policies and safety regulations. Support tenant onboarding processes, lease renewals, and the resolution of tenantconcerns. Collaborate with the Rental Manager to manage lease agreements and ensurecompliance. Oversee rent collection and coordinate with Finance &amp; Rental teams for timelypayments. Coordinate with the operation and maintenance department to ensure high operationalstandards.
 <br/>
  Review and enforce security protocols and emergency response procedures. Work closely with the Marketing Manager to attract reputable brands and enhance thetenant mix, while supporting efforts to retain and strengthen relationships with existingtenants. Support marketing initiatives, including events, promotions, and campaigns to boostfoot traffic.
 <br/>
 Qualifications Bachelor&rsquo;s degree in Business Administration, Marketing, Facilities Management, or arelated field. Minimum of 7 years&rsquo; experience in mall or plaza management, including pre-openingexperience preferred. Strong leadership, organizational, and problem-solving skills. Ability to multitask and meet deadlines in a fast-paced environment. Knowledge of safety, security, and fit-out protocols. Proficiency in Microsoft Office Suite and relevant software.
</div>


Plaza Manager

APM Monaco

<div>
 <p>
  <strong>
   Who are we?
  </strong>
 </p>
 <p>
  Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
  <br/>
 </p>
 <p>
  We are looking for a passionate and dedicated individual to lead our Abu Dhabi Yas Mall team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
  <br/>
  <br/>
 </p>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Main Accountabilities
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Business Performance &amp; Operations
  </strong>
 </p>
 <ul>
  <li>
   Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
  </li>
  <li>
   Analyze performance to identify business needs and turn them into individual actions and objectives
  </li>
  <li>
   Analyse available sales reports and data to determine the needs of the business and set business strategies
  </li>
  <li>
   Ensure staff is trained in all areas of appropriate POS usage and maintenance
  </li>
  <li>
   Understand and properly execute all management POS functions
  </li>
  <li>
   Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
  </li>
  <li>
   Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
  </li>
  <li>
   Maintain boutique image according to the brand's standards
  </li>
  <li>
   Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
  </li>
  <li>
   Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Client Experience &amp; Development
  </strong>
 </p>
 <ul>
  <li>
   Ensure all associates provide the highest level of customer service
  </li>
  <li>
   Manage client database and utilize information to increase sales and client contact
  </li>
  <li>
   Execute service excellence to increase client satisfaction and retain customer loyalty
  </li>
  <li>
   Resolve all client problems and complaints quickly and effectively
  </li>
  <li>
   Manage all special events inclusive of collection previews, client events, sale events, etc.
  </li>
  <li>
   Empower associates to make decisions in the customer's best interest that also support the company's philosophy
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Team Management &amp; Development
  </strong>
 </p>
 <ul>
  <li>
   Identify and recruit new talents, build and retain a high performing team
  </li>
  <li>
   Lead by example demonstrating passion towards APM MONACO, know our brand's products, mission and value
  </li>
  <li>
   Conduct in-store training, one-o-one coaching and team meetings
  </li>
  <li>
   Build individual objectives and development plans
  </li>
  <li>
   Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
  </li>
  <li>
   Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Skills and Traits:
  </strong>
 </p>
 <ul>
  <li>
   Management and leadership skills
  </li>
  <li>
   Business acumen
  </li>
  <li>
   Strategic thinking
  </li>
  <li>
   Client intelligence
  </li>
  <li>
   Reactive, flexible and open-minded
  </li>
  <li>
   Fluency in Arabic, English and other language will be a plus
   <br/>
  </li>
 </ul>
 <p>
  <em>
   Candidates with less experience will be considered as Assistant Store Manager.
   <br/>
   <br/>
  </em>
 </p>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Why Join APM?
  </strong>
 </p>
 <ul>
  <li>
   Global, Dynamic Team: Diverse and energetic workforce
  </li>
  <li>
   Growth Opportunities: We support your professional development
  </li>
  <li>
   Collaborative Culture: Teamwork and open communication
  </li>
  <li>
   Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
   <br/>
  </li>
 </ul>
 <p>
  <strong>
   Don't wait to join APM Monaco team. Apply now!
  </strong>
 </p>
</div>


Store Manager (Abu Dhabi Yas Mall)

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>10/16/2025
</div></div><div><p>Job Opening Status</p>
<div>In-progress
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Property &amp; Real Estate
</div></div><div><p>Work Experience</p>
<div>Minimum of 12 - 15 years&rsquo; experience in Financial Accounting or asset, retail management, mall management industry preferred.
</div></div><div><p>City</p>
<div>Central Salalah
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><p>Manage on-site delivery of the assigned development projects to ensure alignment with agreed timelines, technical. specifications &amp; designs, project budget as well as alignment with company&rsquo;s overall strategic and operational objectives</p><p><b><br>
Key Responsibilities</b></p><p><br>
Mange and lead to enhance returns from assets in accordance with the financial targets outlined. Ensure operationalization and effective management of the portfolios. In Summary, the GM is the over all in charge of the operation and the financials wellbeing of the organization. This includes all the activities associated with attracting tenants (Marketing), leasing out, maintaining and managing tenants&rsquo; affairs, bringing footfall into the property (Marketing and Activities), collection and cash flow, expenditure budgeting and management thereof all the way to managing banks and producing audited Financials on annual basis. The role also covers all aspects associated with Operating safely in manner that is clean, safe and attractive to both tenants and shoppers.</p><p><br>
Core Responsibilities:</p><br>
<ul><li>
Manage all related aspects, activities and performance of the company.<br>
</li><li>
Liaise with other stakeholders, government and local authorities to assure highest synergy &amp; collaboration.<br>
</li><li>
Manage both current and long-term financial requirements of the SPV including but not limited to liaison with the lenders, banking and financial institution to optimize the cost of financing.<br>
</li><li>
Manage the budgets and financial processes associated.<br>
</li><li>
Contributing to the management accounting processes, credit control and other associated financial activities associated with operations. Prepare and review CAPEX &amp; OPEX for the asset.<br>
</li><li>
Manage day-to-day operations and operations team in terms of Presentation, Security, Safety, Cleaning, Engineering, Facilities and Ambience. Developing delivery strategy, establishing agreed service levels and developing audit and review process to ensure KPI&rsquo;s are achieved.<br>
</li><li>
Manage the delivery of all services , including self-delivered and third-party suppliers, to ensure delivery is on time, to the required level and within financial limits. Ensure suppliers are selected according to their suitability and managed through an effective third party supply chain management process with clear and agreed service levels.<br>
</li><li>
Manage all relationships associated , including (but not limited to), staff, retailers, suppliers, local authorities.<br>
</li><li>
Explore and suggest to the Management additional revenue streams by capitalizing in areas utilized within the company which can be converted in a revenue generating area.<br>
</li><li>
Lead and deliver an effective crisis management and business continuity response, ensuring that people, environment, assets and reputation are preserved and maintained always.<br>
</li><li>
Communicate and report to BOD on matters relating to property, operations and other associated areas of the company.<br>
</li><li>
Managing banks affairs with reference to debts and operational accounts and requirements.<br>
</li><li>
Production of the Financials and the Audit activities associated with such process.<br>
</li><li>
Human Resource affairs (Attracting, Recruiting, Remuneration, Performance and Award)<br>
</li><li>
Managing procurements activities (Planning, Sourcing, Selecting, Suppliers Affairs, Approvals etc)<br>
</li><li>
Manage Sales and Marketing activities and social media, events etc.<br>
</li><li>
Devise a year-round marketing plan (including al Khareef festival activities) and ensure effective execution<br>
</li><li>
Ensure the cleanness and high genic of the place as well as safety of operation in liaison with the Facility Management Contractor.<br>
<b>Team Development:</b><br>
</li><li>
Manage the development of workforce plan for the department to ensure the availability of right resources in coordination with the HR &amp; Admin department, , have an optimum team size for optimal utilization of their caliber, to stay lean and mean to achieve the goal congruence i.e. maximization of company&rsquo;s value.<br>
</li><li>
Set departmental objectives, manage, and track the team&rsquo;s performance, as well as manage the development of capabilities within the team to maximize productivity and enhance overall department performance.<br>
</li><li>
Mentor, coach, motivate and challenge teams providing opportunities for continuous growth and development.<br>
</li><li>
Provide knowledge exchange/enhancement opportunities through job rotation.</li></ul><p><b><br>
Key Performance Indicators</b></p><br>
<ul><li>
Timely creation of the Asset &amp; Retail strategy.<br>
</li><li>
Timely monitoring and reporting of asset portfolios.<br>
</li><li>
Achievement of retail leasing targets.<br>
</li><li>
Number of leasing renewals achieved as per target.<br>
</li><li>
Number of new retail opportunities identified and closed as per target.<br>
</li><li>
Implementation of marketing strategy for retail as per project timeline.<br>
</li><li>
Timely maintenance of facilities and look &amp; feel.<br>
</li><li>
Zero safety hazards and zero cases of non-compliance<br>
</li><li>
Number of compliance related risks resolved for the department within deadline<br>
</li><li>
Delivery of the budget and responsibility for the P&amp;L of the company</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><p><b>
Education</b></p><p><br>
Bachelor&rsquo;s degree in Accounts/Finance or any equivalent Degree</p><p><br>
Preferred master&rsquo;s degree in business administration</p><p><b><br>
Experience</b></p><p><br>
Minimum of 12 - 15 years&rsquo; experience in Financial Accounting or asset, retail management, mall management industry preferred.</p></div><div></div>

General Manager

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