mall manager

Sustainable Property

The Mall Manager will be responsible for the full operational, financial, and tenant management performance of the mall. The role requires strong leadership, hands-on supervision, and the ability to maximize occupancy and profitability while maintaining excellent service standards.Key Responsibilities1️ Operations &amp; Facility Management<ul><li>Oversee daily mall operations (security, cleaning, maintenance).</li><li>Conduct regular inspections of common areas and retail units.</li><li>Ensure compliance with safety regulations and local authority requirements.</li><li>Coordinate preventive and corrective maintenance activities.</li><li>Monitor service providers and vendor performance.</li></ul>Leasing &amp; Tenant Management<ul><li>Maintain strong relationships with tenants.</li><li>Follow up on rent collection and outstanding payments.</li><li>Support leasing activities to improve occupancy rates.</li><li>Handle tenant complaints and resolve operational issues within SLA timelines.</li><li>Coordinate move-in / move-out procedures.</li></ul>Financial &amp; Reporting<ul><li>Monitor mall revenue, service charges, and operational costs.</li><li>Prepare monthly performance reports (occupancy, arrears, footfall, maintenance).</li><li>Ensure cost control while maintaining service quality.</li><li>Work closely with finance team for accurate billing and collections.</li></ul>Marketing &amp; Growth<ul><li>Support marketing initiatives to increase footfall.</li><li>Coordinate seasonal promotions and small-scale mall events.</li><li>Identify new income opportunities (kiosks, advertising spaces, unused areas).</li></ul>Compliance &amp; Documentation<ul><li>Ensure all leases are registered (Ejar when applicable).</li><li>Maintain updated tenant documentation and contracts.</li><li>Ensure regulatory compliance and reporting standards.</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Al-Kharj (Required)</li></ul>

Mall Manager

Kasrawy Group Careers

<div>
 Position: Mall Operations Supervisor Company: Kasrawy Group Location: 6th of October City, Egypt Contract Details: Full-time Kasrawy Group, a leading real estate development company, is seeking a highly motivated and experienced Mall Operations Supervisor to join our team in 6th of October City, Egypt. As the Mall Operations Supervisor, you will be responsible for overseeing the day-to-day operations of our shopping mall. You will work closely with the Mall Manager to ensure that all aspects of the mall, including maintenance, security, and customer service, are running smoothly and efficiently. Key Responsibilities:
 
 
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 Supervise and manage a team of mall staff, including maintenance, security, and customer service personnel
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 Ensure the proper functioning of all mall facilities and equipment, including escalators, elevators, and HVAC systems
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 Monitor and maintain the cleanliness and appearance of the mall, including common areas and restrooms
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 Implement and enforce mall policies and procedures to ensure the safety and security of customers and employees
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 Respond to and resolve any customer complaints or issues in a timely and professional manner
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 Conduct regular inspections of the mall to identify any maintenance or safety concerns and take appropriate action to address them
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 Manage the mall's budget and expenses, including vendor contracts and invoices
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 Coordinate with tenants to ensure their compliance with mall regulations and to address any concerns or issues they may have
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 Develop and implement strategies to improve the overall customer experience and increase foot traffic to the mall
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 Stay updated on industry trends and best practices to continuously improve mall operations and customer satisfaction. Qualifications:
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 Bachelor's degree in Business Administration, Management, or a related field
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 Minimum of 3 years of experience in mall or retail operations management
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 Strong leadership and management skills
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 Excellent communication and interpersonal skills
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 Ability to work well under pressure and handle multiple tasks simultaneously
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 Knowledge of budgeting and financial management
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 Proficiency in Microsoft Office and other relevant software
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 Fluent in English and Arabic. If you are a dynamic and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team at Kasrawy Group and be a part of our success in providing a premier shopping experience for our customers.
 
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Mall Operations Supervisor

Confidential

<div>
 
 The Executive Director &ndash; Mall Operations will be responsible for the overall strategic direction, operational efficiency, and profitability of the shopping malls under their management. This role requires strong leadership, business acumen, and deep understanding of retail and F&amp;B operations to ensure exceptional guest experiences while driving revenue growth.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Develop and implement strategic plans to achieve business objectives, including revenue growth, tenant satisfaction, and footfall increase.
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 Oversee daily mall operations, including retail, F&amp;B, entertainment, security, facilities management, and customer service.
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 Lead, mentor, and manage a diverse team of senior managers and operational staff.
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 Monitor financial performance, prepare budgets, and ensure cost-effective operations.
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 Establish and maintain strong relationships with tenants, investors, government authorities, and key stakeholders.
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 Drive marketing, events, and promotional activities to enhance mall visibility and attract target audiences.
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 Ensure compliance with UAE regulations, health, safety, and sustainability standards.
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 Analyze market trends, competitor activities, and consumer behavior to identify opportunities for improvement and expansion.
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 Implement advanced technology and innovation initiatives to improve operational efficiency and customer experience.
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 Qualifications &amp; Experience:
 
 
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 Bachelor&rsquo;s degree in Business Administration, Retail Management, or related field; MBA preferred.
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 Minimum 12&ndash;15 years of senior leadership experience in mall operations, preferably in the UAE.
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 Proven track record of managing large-scale shopping malls or retail complexes in UAE.
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 Strong financial management, business development, and strategic planning skills.
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 Excellent leadership, communication, and stakeholder management abilities.
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 Knowledge of UAE labor laws, retail regulations, and market trends.
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 Ability to drive innovation, enhance guest experiences, and deliver measurable business results.
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 Skills &amp; Competencies:
 
 
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 Strategic thinking and decision-making.
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 Leadership and team-building capabilities.
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 Strong negotiation and relationship management skills.
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 Analytical and problem-solving abilities.
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 Customer-centric mindset with focus on operational excellence.
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</div>

Executive Director - Mall Operations

Madison Square Mall

QUALIFICATION Bachelor&rsquo;s degree or Diploma in Business Administration, Operations, or related field.EXPERIENCE: 1&ndash;3 years of experience in mall or retail operations. Knowledge of facility maintenance, safety, and customer service practicesJOB PURPOSETo support mall operations by ensuring smooth functioning of day-to-day activities, tenant coordination, facility maintenance, safety compliance, and high-quality customer service on the assigned floor or area.POSITION DIMENSIONS1. Mall OperationsMonitor and oversee daily operations on the assigned floor or section, ensuring smooth functioning of all services.2. Tenant CoordinationServe as the point of contact for tenants, addressing operational issues, facilitating communication, and providing necessary support.3. Facilities &amp; MaintenanceReport and follow up on maintenance issues related to lighting, HVAC, elevators, escalators, and other facilities to ensure proper functioning.4. Safety &amp; SecurityEnsure adherence to safety and security protocols, monitor staff and visitors, and report any incidents to the Duty Manager.5. Customer ServiceAssist visitors and tenants, address complaints, provide information, and ensure a positive experience within the mall.6. ReportingPrepare daily reports on operational activities, incidents, maintenance issues, and tenant interactions for submission to the Duty Manager.COMMUNICATION &amp; WORKING RELATIONSHIPS Reports to the Duty Manager / Mall Manager and coordinates with tenants, security, housekeeping, maintenance teams, and customer service staff to ensure smooth operations and tenant satisfaction.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you willing to work 8-hour shifts on a rotational basis (Morning &amp; Evening)?</li></ul>☐ Yes ☐ No<ul><li>Are you comfortable working on weekends and public holidays as required for Mall operations?</li></ul>☐ Yes ☐ No<ul><li>Are you able to coordinate with security, maintenance, tenants, and management on a daily basis?</li></ul>☐ Yes ☐ No<ul><li>Are you available to join within the required notice period?</li></ul>☐ Immediate ☐ 15 days ☐ 30 days<ul><li>Do you have previous experience in mall, facility, or site operations?</li></ul>☐ Yes ☐ NoWork Location: In personExpected Start Date: 18/02/2026

Operations Officer

<div>İş Tanımı 
NELER YAPACAKSIN
Satış Danışmanı olarak, m&uuml;kemmel m&uuml;şteri deneyimi yaratmada &ouml;nemli bir rol oynayacaksın. M&uuml;şterileri karşılayacak, mağazanda onlara rehberlik edecek ve sergilenen &uuml;r&uuml;nlerimiz arasından ihtiya&ccedil; duyduklarını bulmaları i&ccedil;in yardımcı olacaksın. Değerlerimiz doğrultusunda hareket ederek, hem kendi başarına hem de şirketin başarısına katkıda bulunacaksın.
Senden beklenenler:<ul><li>M&uuml;şterilerin bilin&ccedil;li se&ccedil;imler yapmalarına yardımcı olmak i&ccedil;in moda ve &uuml;r&uuml;n bilgini paylaşmak.</li><li>M&uuml;şteri Sadakat programını (Hello Member) aktif olarak tanıtarak, m&uuml;şteri yolculuğunun her adımında ekibinizle işbirliği yaparak olağan&uuml;st&uuml; hizmet sunmak.</li><li>Satış alanının ve arka ofisin doğru stok seviyesine sahip, d&uuml;zenli ve davetkar olduğundan emin olmak.</li><li>Mağazanın a&ccedil;ılış ve kapanışını desteklemek.</li><li>T&uuml;m m&uuml;şteri etkileşimlerinde kendini ve markayı olumlu bir şekilde temsil etmek.</li></ul>
KİMLERLE &Ccedil;ALIŞACAKSINIZ
Mağazalarımız şirketimizin kalbidir, m&uuml;şterilerimizin markamızı doğrudan deneyimlediği yerlerdir. Dinamik Mağaza Ekibinin bir par&ccedil;ası olarak, Satış Danışmanlarından, Departman M&uuml;d&uuml;rlerinden, Mağaza M&uuml;d&uuml;rlerinden ve G&ouml;rsel D&uuml;zenleme Sorumlularından, Kasa Ofis Sorumlusuna kadar her rol, ilham verici ve misafirperver bir ortam yaratmaya katkıda bulunur. Ayrıca, i&ccedil; g&ouml;r&uuml;leri paylaşmak ve birlikte başarıya ulaşmak i&ccedil;in mağazalar arasında iş birliği yaparak B&ouml;lge Ekibiyle bağlantı kuracaksın. Birlikte &ccedil;alıştığın ekiple birlikte, m&uuml;şterilerin kendilerini g&uuml;vende hissetmelerine ve en son trendler ve zamansız stillerle bireyselliklerini ifade etmelerine yardımcı olmakta &ouml;nemli bir rol oynayacaksın. Mağazalarımızdaki m&uuml;şterilerimizle anlamlı bağlantılar kurarak, modayı herkes i&ccedil;in erişilebilir ve s&uuml;rd&uuml;r&uuml;lebilir hale getiriyoruz.
SENDEN NELER BEKLİYORUZ
İşte senden beklediğimiz &ouml;zellikler&hellip;
<ul><li>Moda, perakende veya benzer alanlarda m&uuml;şteri hizmetleri deneyimi tercih sebebi olarak değerlendirilebilir.</li><li>M&uuml;şterilere yardımcı olma tutkusu ve moda veya perakende ile ilgili olmak &ndash; geriye kalanları sana biz &ouml;ğreteceğiz!</li></ul>
Ve&hellip;
<ul><li>İş birlik&ccedil;i ve dinamik ortamlarda başarılı.</li><li>İletişimi g&uuml;&ccedil;l&uuml;, yaratıcı, mağazacılık teknolojisiyle &ccedil;alışmaya meraklı, &ouml;ğrenmeye ve gelişmeye istekli.</li><li>Esnek ve eylem odaklı.</li></ul>
BİZ KİMİZ
H&amp;M Group, g&uuml;&ccedil;l&uuml; moda markaları ve girişimlerinden oluşan k&uuml;resel bir şirkettir. Amacımız, olağan&uuml;st&uuml; tasarım, uygun fiyatlar ve s&uuml;rd&uuml;r&uuml;lebilir &ccedil;&ouml;z&uuml;mler arasında hi&ccedil;bir taviz olmadığını kanıtlamaktır. Modayı bir&ccedil;ok kişi i&ccedil;in &ouml;zg&uuml;rleştirmek istiyoruz ve m&uuml;şterilerimiz aldığımız her kararın merkezinde yer alıyor.
Paylaştığımız k&uuml;lt&uuml;r ve değerlerle birleşmiş binlerce tutkulu ve yetenekli meslektaşımızdan oluşuyoruz. Birlikte, g&uuml;c&uuml;m&uuml;z&uuml;, &ouml;l&ccedil;eğimizi ve bilgimizi kullanarak moda end&uuml;strisini daha kapsayıcı ve s&uuml;rd&uuml;r&uuml;lebilir bir geleceğe taşımak istiyoruz.
BURADA &Ccedil;ALIŞMAYI NEDEN SEVECEKSİN
H&amp;M Group'ta, canlı ve misafirperver bir şirket olmaktan gurur duyuyoruz. &Ccedil;alışanlarımıza d&uuml;nya &ccedil;apında kapsamlı gelişim fırsatlarıyla, cazip avantajlar sunuyoruz.<ul><li>
T&uuml;m H&amp;M Group markalarında hem mağazalarda hem de online olarak (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories ve ARKET) %25 personel indirimi.</li><li>
H&amp;M Teşvik Programı HIP. Program hakkında daha fazla bilgi edinin. H&amp;M Incentive Program.</li><li>
Yemek Yardımı</li><li>
Ulaşım Yardımı</li><li>
Doğum Yardımı</li><li>
Mazeret İzni (&Uuml;cretli)</li><li>
Taşınma İzni</li><li>
Doğum G&uuml;n&uuml; İzni (1 yıl boyunca bizimle &ccedil;alışma sonrası)</li><li>
&Ouml;zel durumlar i&ccedil;in ilave &uuml;cretli izinler (&Ouml;rnek: ek doğum, hamilelik izinleri)</li><li>
Yıl D&ouml;n&uuml;m&uuml; Kutlaması &ndash; 10 yıl ve &uuml;zeri bizimle &ccedil;alışan ekip arkadaşlarımız</li></ul>
BİZE KATILIN
Bizim benzersizliğimiz, bir&ccedil;ok şeyin birleşiminden gelir &ndash; kapsayıcı ve işbirlik&ccedil;i k&uuml;lt&uuml;r&uuml;m&uuml;z, g&uuml;&ccedil;l&uuml; değerlerimiz ve b&uuml;y&uuml;me fırsatlarımız. Ancak en &ouml;nemlisi, bizi biz yapan insanlarımızdır.
Bu, Mall of İstanbul AVM'de bulunan mağazamızda bulunan tam zamanlı bir Engelli kadrosu pozisyonudur. Başvurunuzu en kısa s&uuml;rede, CV'nizi ve bu pozisyon i&ccedil;in yasal olarak gerekli olan minimum 40% Engelli Raporunuzu g&ouml;ndererek yapmanızı rica ederiz. Veri politikaları nedeniyle, yalnızca kariyer sayfası &uuml;zerinden yapılan başvuruları kabul ediyoruz.
Birlikte kariyerinizde bir sonraki adımı atalım. Yolculuk burada başlıyor.
** Adil ve eşit bir s&uuml;re&ccedil; y&uuml;r&uuml;t&uuml;yoruz ve bu nedenle bilin&ccedil;siz &ouml;nyargılara neden olabilecek bir &ouml;n yazıyı başvurunuza eklememenizi rica ediyoruz. 
Ek Bilgiler</div>

Engelli Çalışan Kadrosu (Mall of İstanbul AVM)

Al siyabi group International LLC

Position: JD for Leasing &amp; Property Management ExecutiveLocation: MuscatExperience: Minimum 2 years (Retail / Mall experience preferred)Job Purpose: To support the leasing and day-to-day property management operations of Mall by driving new leases, managing tenant relationships, coordinating handovers, and ensuring smooth operational functioning of the mall in line with its positioning as a community destination.Key Responsibilities:1) Leasing &amp; Business Development- Identify, target, and onboard suitable businesses in line with the approved tenant mix and mall strategy.- Actively source new leasing opportunities through market outreach, networking, and walk-ins.- Arrange and conduct site visits with prospective tenants.- Prepare and issue offer letters, negotiate commercial terms, and conclude lease agreements.- Coordinate with relevant teams to ensure timely execution of leases.- Assist in unit handover to tenants, ensuring all documentation and conditions are met.2) Property &amp; Tenant Management- Manage day-to-day operational matters within the mall.- Act as the first point of contact for existing tenants and assist with their routine requirements.- Coordinate with maintenance, facilities, security, and housekeeping teams for smooth operations.- Liaise with the accounts team for payment follow-ups, collections, and tenant-related financial matters.- Ensure tenants comply with lease terms, mall policies, and fit-out guidelines.3) Documentation &amp; Reporting- Maintain accurate physical and digital records of all leasing and tenant-related documents.- Ensure proper filing of leases, addendums, approvals, handover documents, and correspondence.- Prepare and submit weekly leasing and property management reports to the Leasing Manager and Property Manager.Skills &amp; Requirements:- Minimum 2 years of experience in mall leasing, retail leasing, or property management.- Strong understanding of tenant mix planning and retail business categories.- Ability to negotiate, close deals, and manage multiple stakeholders.- Fluency in English is mandatory; Arabic proficiency is highly preferred.- Good communication, coordination, and organizational skills.- Proficient in MS Office- Self-motivated, detail-oriented, and capable of handling on-ground operational tasks.What We&rsquo;re Looking For:Someone who is hands-on, commercially aware, and comfortable balancing leasing targets with day-to-day mall operations, while maintaining strong relationships with tenants and internal teams.Job Type: Full-time

Leasing & Property Management Executive

Fun City

Job Title: Assistant Manager ITCompany: Fun cityLocation: Funcity &ndash; Giga Mall and CentaurusExperience Required:3&ndash;4 years of relevant IT management experienceJDs:Funcity is seeking a skilled and experienced IT Manager to manage and support all IT operations at our indoor amusement center located at Giga Mall. The ideal candidate will have strong hands-on experience with servers, networking, Active Directory, Microsoft 365, and CCTV systems to ensure smooth and secure daily operations.Required Skills &amp; Knowledge:1- Network Administration2- Hardware and Software Maintenance3- Card Reader RFID System4- CCTV and Surveillance5- IT Support6- Server Management7- Cybersecurity8- Reporting and AnalyticsJob Type:Full-time Location: Centaurus and Giga MallMail: sameera@funcity.comJob Type: Full-timeWork Location: In person

Assistant Manager (IT)

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