managed services consultant

Intercom Enterprises

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are seeking a highly skilled and motivated
  <strong>
   Presales Consultant &ndash; Managed Services
  </strong>
  to join our team. In this role, you will be the technical expert supporting our sales team, playing a key role in designing tailored managed service solutions that meet our clients' complex IT requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with the sales team to understand client requirements and provide tailored managed service solutions.
  </li>
  <li>
   Lead the design and documentation of technical solutions in response to RFPs, RFIs, and client proposals.
  </li>
  <li>
   Conduct presentations, services offering, and technical workshops for potential and existing customers.
  </li>
  <li>
   Translate business needs and customer requirements into technical solutions using industry best practices.
  </li>
  <li>
   Stay updated on the latest trends and advancements in IT infrastructure, cybersecurity services, and managed service solutions .
  </li>
  <li>
   Build strong relationships with key stakeholders, both internally and externally.
  </li>
  <li>
   Support transition from presales to post-sales delivery ensuring alignment and smooth handover.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    5+ years
   </strong>
   of experience in a presales or solution consulting role within managed services.
  </li>
  <li>
   Strong knowledge in
   <strong>
    IT infrastructure
   </strong>
   , N
   <strong>
    etwork security
   </strong>
   , and M
   <strong>
    anaged service solutions
   </strong>
   .
  </li>
  <li>
   Proven track record in
   <strong>
    solution scoping
   </strong>
   ,
   <strong>
    design
   </strong>
   ,
   <strong>
    RFP response writing
   </strong>
   , and
   <strong>
    client presentations
   </strong>
   .
  </li>
  <li>
   familiar with vendor programs and professional services offered.
  </li>
  <li>
   Excellent verbal and written communication skills with the ability to present complex ideas clearly and convincingly.
  </li>
  <li>
   Ability to work cross-functionally with technical teams, sales, and leadership.
  </li>
  <li>
   Strong problem-solving skills and the ability to think strategically.
  </li>
  <li>
   Relevant certifications such as
   <strong>
    ITIL
   </strong>
   ,
   <strong>
    CISM
   </strong>
   , or similar are highly preferred.
  </li>
 </ul>
</div>


Presales Consultant – Managed Services

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 <p>
  Halian is hiring Consultant - Bid Management in Doha, Qatar.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Greetings!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Experience required: 8+ Years
 </p>
 <p>
  Duration: Permanent
 </p>
 <p>
  <br/>
 </p>
 <p>
  Experience:
 </p>
 <p>
  * Excellent command of Arabic and English (spoken and written).
 </p>
 <p>
  * Experience in the GCC market is mandatory.
 </p>
 <p>
  * Minimum 8&ndash;10 years of overall IT/Technology experience, with at least 4 years dedicated to bid management in Managed Services (Service Desk, ITSM, Cloud/Infrastructure, SOC/NOC, Application Services, IT Outsourcing).
 </p>
 <p>
  * Proven ability to write high-quality technical and commercial proposals in both languages.
 </p>
 <p>
  * Strong understanding of SLA frameworks and ability to translate them into contractual and operational commitments.
 </p>
 <p>
  * Ability to package Managed Services offerings into structured service catalogs, pricing models, and delivery frameworks.
 </p>
 <p>
  * Ability to produce diagrams (service architectures, delivery workflows, SLA dashboards, etc.) using tools such as Visio, PowerPoint, Lucidchart, or similar.
 </p>
 <p>
  * Ability to develop impactful presentations &mdash; both technical solution overviews and business/sales pitch decks.
 </p>
 <p>
  * Strong analytical skills to evaluate tenders and highlight competitive positioning, risks, and compliance gaps.
 </p>
 <p>
  * Excellent communication and interpersonal skills to engage with stakeholders at all levels.
 </p>
 <p>
  * Strong organizational skills and ability to manage multiple bids simultaneously.
 </p>
 <p>
  * Strategic thinker with problem-solving ability to bridge gaps between sales, technical, and delivery teams.
 </p>
 <p>
  * Familiarity with IT governance and frameworks such as ITIL, COBIT, ISO 20000, ISO 27001, and cloud adoption frameworks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  * Interested people, share your resume to Syed.Muhammedali@halian.com
 </p>
</div>


Bid Manager

Lenovo

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Req #
</div><div>100016348
</div></div><div><div>Career area:
</div><div>Services
</div></div><div><div>Country/Region:
</div><div>Saudi Arabia
</div></div><div><div>State:
</div><div>Riyadh
</div></div><div><div>City:
</div><div>Riyadh
</div></div><div><div>Date:
</div><div>Tuesday, October 21, 2025
</div></div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Why Work at Lenovo
</b></h3></div></div><div><div><div><div><div>We are Lenovo. We do what we say. We own what we do. We WOW our customers.</div><br>
<div></div><br>
<div>Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).</div><br>
<div></div><br>
<div>To find out more visit www.lenovo.com and read about the latest news via our StoryHub.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements<br>
</b></h3></div></div><div></div><div><div><div><div><div><br>
<div>At the role of Managed Services Lead you will oversee and deliver high-quality IT managed services for our clients. The successful candidate will be a Saudi Arabian citizen with strong project management expertise and at least 5 years of experience in managed services, service delivery, or related IT fields. This role requires strong leadership, client engagement, and operational excellence to ensure seamless delivery of services aligned with contractual obligations and organizational objectives.<br>
</div><div></div><br>
<div><b>Key Responsibilities:</b></div><div><ul><li>
Lead the planning, execution, and management of managed services projects and initiatives.
</li><li>Ensure delivery of IT services in alignment with SLAs, KPIs, and client expectations.
</li><li>Manage service contracts, vendors, and client relationships to ensure effective collaboration.
</li><li>Oversee day-to-day operations of managed services teams, ensuring service reliability and performance.
</li><li>Drive continuous improvement in service delivery, operational processes, and customer satisfaction.
</li><li>Coordinate with cross-functional teams to resolve escalated issues and provide root cause analysis.
</li><li>Manage project budgets, resources, and timelines to ensure successful delivery.
</li><li>Provide leadership, mentorship, and performance management for the managed services team.
</li><li>Prepare regular reports on service performance, risks, and improvement plans for senior management and clients.
</li>Stay up-to-date with industry best practices, ITIL frameworks, and technology trends to improve service offerings.<br>
<li>
</li></ul></div><div></div><br>
<div><b>Requirements:</b></div><div><ul><li>
Saudi Arabian citizen (mandatory)
</li><li>Based in Riyadh, Saudi Arabia (on-site role)
</li><li>Minimum 5 years of experience in managed services, IT service delivery, or similar roles
</li><li>Proven project management experience; certifications such as PMP or PRINCE2 preferred
</li><li>Strong understanding of IT Service Management (ITIL v3/v4 certification is a plus)
</li><li>Experience managing client relationships, SLAs, and service contracts
</li><li>Strong leadership and team management skills
</li><li>Excellent communication and stakeholder management abilities in Arabic and English
</li><li>Ability to manage budgets, performance metrics, and operational efficiency
</li><li>Technical background in cloud, infrastructure, or enterprise IT services is an advantage
</li></ul><div><b>What we offer You:</b></div></div><div><ul><li>
An international team with a high focus on Gender Diversity.
</li><li>Employee Assistance Program, e.g., for psychological, legal &amp; financial consultancy
</li><li>You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
</li><li>Access to training for personal development. -Internal E-learning Development Platform Available for Employees
</li><li>Mentorship program</li></ul></div><div>
</div></div></div></div><div></div><div><div><div><i>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</i></div>
</div></div></div></div></div><div></div><div><div><div><div><div><b>Additional Locations</b>:
<ul><li>Saudi Arabia</li></ul>
</div></div><div><ul><li>Saudi Arabia<br>
</li></ul></div><div></div><div><div><div><br>
<br>
<div><b>AI PROCESSING NOTICE</b></div><div></div><div><br>
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.</div></div></div></div></div></div></div></div>

Managed Services Lead

Interlink Cloud Advisors

<div>Description:<p></p><p><br>
Interlink Cloud Advisors, Inc. is seeking a dynamic and experienced Senior Manager or Director, Managed Services to lead our Managed Services division. Reporting to the VP of Service Delivery &amp; PMO, you will oversee the team and delivery of technical managed services to our clients, ensuring exceptional service quality, driving continuous improvement, and fostering strong client relationships. This role requires a strategic thinker with proven leadership skills, deep technical expertise, and a passion for delivering value through managed services.</p><p><b>
Key Responsibilities</b></p><ul><li><b>
Strategic Leadership:</b> Develop and execute the strategic vision for the Managed Services division, aligning with the company's overall objectives and market trends</li><li><b>
Service Delivery:</b> Oversee the delivery of managed services, including proactive monitoring, incident management, problem resolution, and service level management</li><li><b>
Client Relationship Management:</b> Build and maintain strong relationships with clients, serving as the primary point of contact for escalations, service reviews, and strategic discussions</li><li><b>
Team Hiring, Development, &amp; Management:</b> Recruit, lead, and mentor a team of technical managed services professionals, providing guidance, coaching, and support through regular 1:1s and team meetings to ensure high levels of quality customer service and employee engagement</li><li><b>
Continuous Improvement:</b> Drive continuous improvement initiatives to enhance service quality, efficiency, and client satisfaction. Identify areas for optimization and implement best practices and tools to maximize operational effectiveness</li><li><b>
Financial Management:</b> Manage the financial performance of the Managed Services division, including budgeting, forecasting, and cost optimization</li><li><b>
Sales Support:</b> Collaborate with the sales team to identify upsell and cross-sell opportunities within existing client accounts. Champion the sales process by providing technical expertise, solution consulting, and proposal development</li><li><b>
Compliance &amp; Security:</b> Ensure that managed services operations comply with industry standards, regulatory requirements, and security best practices. Implement and manage robust security measures to protect client data and infrastructure</li><li><b>
Vendor Management:</b> Manage relationships with third-party vendors and partners, negotiating contracts, evaluating performance, and ensuring alignment with service delivery objectives</li><li><b>
Reporting &amp; Analytics:</b> Develop and maintain metrics, KPIs, and reporting mechanisms to track the performance of managed services operations. Provide regular updates to senior management on key performance indicators, trends, and issues</li></ul>
Requirements:
<ul><li>5+ years of experience in IT services, with at least 3 years in a leadership role overseeing managed services technical operations</li><li>
Strong technical background in on premises IT infrastructure, cloud technologies, particularly Microsoft Azure and Office 365. Certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Azure Solutions Architect Expert are highly desirable</li><li>
5+ years of experience in financial management, budgeting, and P&amp;L responsibility with strong business acumen and ability to communicate to a variety of stakeholders</li><li>
Proven expertise of driving business growth, achieving revenue targets, and delivering high-quality managed services to clients</li><li>
5+ years of experience developing and executing strategic plans, identifying market opportunities, and driving operational excellence</li><li>
Excellent leadership, communication, and interpersonal / EQ skills. Ability to inspire and motivate teams to achieve goals and exceed client expectations. Background and understanding of Servant Leadership is desired</li><li>
3+ years of experience implementing IT service management processes and best practices using ITIL framework</li><li>
Experience working in a consulting or professional services environment is required</li></ul><p><b>
Our Benefits</b></p><ul><li>
Medical, Dental, and Vision coverage</li><li>
Flexible schedules, 15 days of vacation time annually, 7 paid company holidays, and paid birthday off</li><li>
Voluntary supplemental insurances (life, disability, and accident)</li><li>
401(k) with company contribution</li><li>
Cincinnati Courier Best Places to Work aware winner 5 years running</li></ul><p></p><p><b><br>
About Us</b></p><p>
Interlink is a nationally recognized IT consulting company, offering the flexibility of a small company while providing stability and benefits usually found at enterprise firms. We work with a people-first mentality, so we look to hire motivated individuals who understand that accomplishing our goals in supporting our clients while having fun is important. At Interlink, we also believe that working in an innovative, fun, and collaborative environment is key to success. As the winner of The Best Places to Work Award three years in a row, we know what it takes to care for our employees and clients.</p><p>
We value diversity, equity, innovation, and excellence in everything we do, and we use those values to create a positive and collaborative work environment where everyone can thrive, grow, and make an impact. Interlink is more than just a company; we are a community. You'll enter a supportive, collaborative team where everyone has your back. We celebrate your wins, encourage you during challenges (both personal and work), and foster connections beyond the office walls. We are looking for people who share our vision and passion for making a difference. If you are ready to join a team of talented and driven professionals who love what they do, you are in the right place.</p><p>
Get to know more about us</p><p><i><br>
Interlink Cloud Advisors is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</i></p><p><br>
#Linkedin-Hybrid</p></div>

Senior Manager or Director, Managed Services

PwC Middle East

<b>Job Description &amp; Summary<br></b><br>At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow.SkillsExamples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:Respond effectively to the diverse perspectives, needs, and feelings of others.Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.Use critical thinking to break down complex concepts.Understand the broader objectives of your project or role and how your work fits into the overall strategy.Develop a deeper understanding of the business context and how it is changing.Use reflection to develop self awareness, enhance strengths and address development areas.Interpret data to inform insights and recommendations.Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.Minimum Years Experience Required Add here AND change text color to black or remove bullet and section title if not applicable Additional Application Instructions Add here AND change text color to black or remove bullet and section title if not applicable Education (if blank, degree and/or field of study not specified)Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required SkillsOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 20 more} Desired Languages (If blank, desired languages not specified) Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End Date

Senior Finance Managed Services Contractor

Lloyds Technology Centre

<div></div><div><div>End Date</div>
Saturday 29 November 2025<div></div><div><div>
We Support Flexible Working &ndash; Click here for more information on flexible working options</div></div><div></div><div>
Flexible Working Options</div>
Hybrid Working<div></div><div>
Job Description Summary</div>
Work for Lloyds Technology Centre who are part of Lloyds Banking Group, the UK's largest digital bank, where you&rsquo;ll make a genuine difference, be able to develop yourself and be part of a culture where everyone's contribution is recognised.<br>
<br>
Opportunity to be a part of a mission; shaping finance as a force for good - Lloyds Banking Group&rsquo;s mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We, at Lloyds Technology Centre, play a key part in delivering this*. We are also guided by our values in shaping the way we work and how we make decisions. This creates an environment where colleagues love to work and can make a positive impact.<br>
<br>
Range of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and impact you create. We also strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success.<br>
<br>
Career elevating opportunities - At Lloyds Technology Centre, you will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects.<br>
<br>
Future skill building opportunities &ndash; Being part of Lloyds Banking Group, who are known for their market leading practices in learning and development, Lloyds Technology Centre is committed to help you achieve your personal and professional aspirations. You will have access to role specific learning pathways &amp; training, targeted accelerated development programs and professional certifications &amp; qualifications.<br>
<br>
Inclusive and diverse workplace - At Lloyds Technology Centre, you will be part of an inclusive workplace where everyone feels valued, respected, and empowered. We embrace and celebrate diversity at every level of our workforce, valuing and respecting you for your unique identity.<br>
<br>
Job Description Summary<br>
<br>
Insurance, Pensions &amp; Investments (IP&amp;I) is on a journey of disrupting the Insurance and Pensions market through creating new digital and market leading propositions. Our business needs to change to ensure we remain relevant for our customers today and tomorrow in an increasingly competitive, volatile and digitally led environment.<br>
<br>
Do you want to play a huge role within this change and transformation? Do you want to help build a function that will provide a First-Class Controls service to accelerate transformation safely? Does ensuring our business is well-controlled through building high quality control insight reporting/MI sound like the role for you?<br>
<br>
If so, then this role is a great opportunity to be at the heart of supporting IP&amp;I&rsquo;s transformation; where you&rsquo;ll have the opportunity to truly transform the way we approach Controls management in LBG!<div></div><div>
Job Description</div><div><div><div>
Job Description</div></div><div></div><div><div><br>
Key Details</div></div><div></div><div><div><br>
JOB TITLES:
</div></div></div><div></div><div><div><ul><li><div>Controls MI Consultant - Band C</div></li></ul></div><div></div><div><div>
HOURS: Full-time</div></div><div><div>
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in the office. Although the role will generally work to IST, the nature of the services provided to IP&amp;I means that the successful candidate may be required to work outside of IST on occasion.</div></div><div></div><div><div><br>
About this Opportunity</div></div><div><div>
The role will be critical in building a modern data/technology led approach to assist our business areas to proactively monitor and assure their control environment and enable proactive self-identification of potential control issues.</div></div><div><div>
The roles in the team will be responsible for building control insights through high quality reporting and MI solutions. This will include the building and maintenance of a range of PowerBI solutions to visualise data from the Risk OpenPages system and other sources of control information, with a focus on finding actionable insights to improve the control environment. This will involve working closely with IP&amp;I&rsquo;s onshore Controls Office and the broader IP&amp;I business to provide the necessary and required MI/actionable insight required.</div></div><div><div>
We are looking for individuals who can be innovative, technologically adept and able to build high-quality control reporting/MI with actionable insights.</div></div><div></div><div><div><br>
What you'll be doing!</div></div><div><ul><li><div>
Part of a high performing Control Testing, Monitoring &amp; Reporting/MI team to drive excellence in providing a Control Service to IP&amp;I.</div></li></ul></div><div><ul><li><div>
Work with risk and control owner teams to help deliver against aligned customer, business and strategic outcomes.</div></li></ul></div><div><ul><li><div>
Reporting on control environment effectiveness utilising data from the LBG Risk OpenPages system and other sources of control information.</div></li></ul></div><div><ul><li><div>
Assists the development of the first line control management centre of excellence that supports safe growth and enables high quality customer service.</div></li></ul></div><div><ul><li><div>
Supports the implementation of the control strategy and support with reporting/MI to report on progress against this strategy.</div></li></ul></div><div><ul><li><div>
Supports the ongoing development of control tooling solutions to enable the optimisation and automation of the control environment.</div></li></ul></div><div><ul><li><div>
Responsible for the production and maintenance of high-quality reporting and MI solutions (primarily PowerBI or potentially Tableau) to drive actionable insights to improve the control environment.</div></li></ul></div><div><ul><li><div>
On occasion, you may be asked to support other Controls Office services that LTC provide to IP&amp;I based on business demand</div></li></ul></div><div></div><div><div><br>
What you'll need</div></div></div><div><div><ul><li><div>
Good understanding of controls and their practical implementation across relevant financial services disciplines and risk types.</div></li></ul></div><div><ul><li><div>
Knowledge and experience of the approaches taken to manage non-financial/financial risk and a good technical understanding of business processes.</div></li></ul></div><div><ul><li><div>
Good technical understanding with the ability to build a proactive data and technology led approach to control reporting.</div></li></ul></div><div><ul><li><div>
Good technical understanding of risk and control data and how this is managed in a GRC (Governance, Risk, Compliance) system.</div></li></ul></div><div><ul><li><div>
Good experience and technical understanding of reporting and MI solutions such as PowerBI and Tableau. This also includes knowledge of other Microsoft tools such as PowerApp and PowerAutomate.</div></li></ul></div><div><ul><li><div>
Takes responsibility for growing their skills and capabilities with support from senior colleagues. Coaches team members others in area of expertise to drive an uplift in skills and risk and control culture throughout the organisation.</div></li></ul></div><div><ul><li><div>
Provides input into the development of both short- and medium-term control strategies.</div></li></ul></div><div><ul><li><div>
Uses compelling arguments to gain support and commitment of others through powerful storytelling.</div></li></ul></div><div><ul><li><div>
Makes good and timely decisions that keep the organisation moving forward. For example, ensures that people&rsquo;s decisions comply with policies and standards. Integrates analysis, experience, and other inputs to make effective decisions.</div></li></ul></div><div><ul><li><div>
Builds partnerships and works collaboratively with others to meet shared objectives. For example, encourages colleagues to work together as a team, and make sure they get recognition for doing so.</div></li></ul></div><div></div><div><div><br>
What we&rsquo;re looking for..</div></div><div><ul><li><div>
Risk &amp; Control Management: Strong risk management, governance and compliance knowledge.</div></li></ul></div><div><ul><li><div>
Data and Technology: skills and experience with utilising technology solutions and organisational data to build data led control reporting and MI solutions. This will include knowledge and ability to lead the build of PowerApp and PowerAutomate solutions to drive internal team efficiency.</div></li></ul></div><div><ul><li><div>
Reporting and MI: skills and experience in building and maintaining risk and control MI and reporting products.</div></li></ul></div><div><ul><li><div>
Stakeholder management: excellent interpersonal and presentational skills, both upwards to director level and downwards.</div></li></ul></div><div><div>
About working for Lloyds Technology Centre</div></div><div><div>
Our new technology centre in Hyderabad will be home to highly skilled technology and data specialists who will be driving our transformation and delivering great outcomes for Lloyds Banking Group&rsquo;s customers. Our office is situated in a sought-after location that features easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance.</div></div><div><div>
Working with us means being part of our aspirational and transformative journey of redefining the fintech landscape, while building an organisation that welcomes all. We&rsquo;re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential.</div></div><div><div>
This is a once in a career opportunity to shape your future and help us make our mark in India. Are you ready to help shape your future, as well as ours? Join us and grow with purpose.</div></div></div><div></div><div><div><br>
We&rsquo;d love to hear from you.</div></div><div></div><div><ul><li><br>
<i>Lloyds Technology Centre does not offer financial services in India</i></li></ul></div></div><div></div>

Controls MI Consultant

PricewaterhouseCoopers

<p><br></p> <br>As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.<p> </p> <p> </p> <p>Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow.</p> <p> </p> <p>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:</p> <p> </p> <ul> <li>Respond effectively to the diverse perspectives, needs, and feelings of others.</li> <li>Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.</li> <li>Use critical thinking to break down complex concepts.</li> <li>Understand the broader objectives of your project or role and how your work fits into the overall strategy.</li> <li>Develop a deeper understanding of the business context and how it is changing.</li> <li>Use reflection to develop self awareness, enhance strengths and address development areas.</li> <li>Interpret data to inform insights and recommendations.</li> <li>Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li> </ul> <p> </p> <p> </p> <p> <b>Minimum years experience required</b> </p> <ul> <li>Add here AND change text color to black or remove bullet and section title if not applicable</li> </ul> <p> </p> <p> <b>Additional application instructions</b> </p> <ul> <li>Add here AND change text color to black or remove bullet and section title if not applicable</li> </ul> <p> </p> <p> <b>Education </b> <i>(if blank, degree and/or field of study not specified)</i> </p>Degrees/Field of Study required:<p> </p> <p> </p>Degrees/Field of Study preferred:<p> </p> <p> <b>Certifications </b> <i>(if blank, certifications not specified)</i> </p> <p> </p> <p> <b>Required Skills</b> </p> <p> </p> <p> <b>Optional Skills</b> </p>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 20 more}<p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
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