management engineer

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Launch Management Engineer
</b></h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Arifiye, 54, TR, 54580
</div></div></div></div><p></p><div><div><div><div><p>Req ID 82501 | Sakarya, T&uuml;rkiye, ZF CVS Turkey Fren Sistemleri Sanayi Ticaret Limited &#350;irketi</p><br>
<p></p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2>
</div><div><p><b>
About the team:</b></p>
<p>
We are looking for a Launch Management Engineer for our Arifiye location</p><br>
<p></p>
<p><b>
What you can look forward to as</b><b> </b><b>Launch Management Engineer:</b></p>
<p>
Overall operational management of the launch in the <b>late stage </b>(Plant &amp; Production Readiness)</p>
<ul>
<li>Request resources &amp; establish plant launch team</li>
<li>Request and clarify handover package from Division Launch Manager</li>
<li>Update OLM project plan including Check Points</li>
<li>Control &amp; manage the launch team via OLM Process (cockpit, checklists and templates) <b>within the plant</b></li>
<li>Communicate changes of targets &amp; premises<b> </b>to the plant launch team</li>
<li>Regular reporting (including risk management) to GDPEP and plant organization</li>
<li><b>Alignment with Divisional Launch Manager</b></li>
<li>Safeguard smooth handover to series production</li>
</ul>
<p>Overall responsibility for Production Readiness (<b>PR Phase)</b></p>
<ul>
<li>Compliance with project targets</li>
<li>Communicate changes to plant launch team and update OLM project plan</li>
<li><b>Organize and perform Check Point sign-off for OLM Check Points E-J</b></li>
<li>Compliance with OLM process and other directives / procedures</li>
<li>Fulfills all responsibilities in early launch stage, if no Divisional Launch Manager is defined</li>
</ul>
<p>Authority to instruct plant launch team members in the <b>late stage </b>(Production Readiness)</p>
<ul>
<li>Request the availability of team members</li>
<li>Request results and deliverables status</li>
<li>Take decisions and initiate escalations (GDPEP / Divisional Launch Manager / plant<b> </b>organization)</li>
<li>Prioritization of sub-targets in coordination with the plant launch team</li>
<li>Represent Launch Team in GDPEP project</li>
<li>Sign-off member in Check Point D (Process Development)</li></ul><br>
<p></p>
<p><b>
Your Profile as</b><b> </b><b>Launch Management Engineer:</b></p>
<ul>
<li>Academic degree in technical field or equivalent</li>
<li>5+ years of professional experience in a manufacturing environment</li>
<li>Good understanding of relevant products &amp; manufacturing processes</li>
<li>Advanced skill set to analyze and solve problems, to present topics, run projects and build teams</li>
<li>Very good oral and written communication skills</li>
<li>Fluent in English</li>
<li>Coaching skills</li>
<li>Working knowledge of the GDPEP process</li></ul><br>
<p></p>
<p><b>
Why should you choose ZF:</b></p>
<ul><li>An employment contract in a stable, global company,</li></ul>
<ul><li>Hybrid system work (depends on the position),</li></ul>
<ul><li>Private health insurance and employee package</li></ul>
<ul><li>Good working atmosphere; working in an international team, interesting projects, and tasks.</li></ul><br>
<p></p>
<p><b>
Please submit your CV in English.</b></p>
<p>
ERP: The position is part of the ZF Global Employee Referral Program.</p></div></div></div><br>
<p></p>
<p>
Be part of our ZF team as Launch Management Engineer and apply now!</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Manufacturing Engineer, Risk Management, Engineer, ERP, Manager, Engineering, Finance, Technology, Management</p></div>

Launch Management Engineer

Alida Global

<p>We are looking for a qualified and experienced <b>Facility Management Engineer</b> to oversee the operation, maintenance, and improvement of building systems and infrastructure. The ideal candidate will ensure that all facilities are running efficiently, safely, and in compliance with Qatar&rsquo;s regulatory standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and supervise day-to-day facility operations, maintenance, and repair activities.</li><li>Plan and schedule preventive and corrective maintenance of MEP systems (HVAC, electrical, plumbing, fire systems, etc.).</li><li>Coordinate with subcontractors, suppliers, and service providers for facility services.</li><li>Monitor energy consumption and implement cost-effective solutions to improve efficiency.</li><li>Prepare and maintain records of maintenance schedules, reports, and asset registers.</li><li>Ensure compliance with safety and environmental standards.</li><li>Support project works related to facility upgrades, renovations, or expansions.</li><li>Respond promptly to emergencies and resolve issues efficiently.</li></ul><p><b>Qualifications and Skills:</b></p><ul><li>Bachelor&rsquo;s degree in Mechanical, Electrical, or Civil Engineering.</li><li>Minimum 5 years of experience in facility management or maintenance engineering (preferably in Qatar).</li><li>Strong technical knowledge of MEP systems and building operations.</li><li>Familiar with CAFM (Computer-Aided Facility Management) systems.</li><li>Excellent problem-solving, communication, and team coordination skills.</li><li>UPDA/MMUP certification preferred.</li><li>Valid Qatar Driving License is an advantage.</li></ul><p>Job Type: Full-time</p>

Facility Management Engineer

Excel Enterprises

<br> <p> </p> <p><b>Job Summary:<br> </b></p> <p>We are seeking an experienced and results-driven Project Engineer to manage and oversee construction projects from conception to completion. The ideal candidate will have a strong background in civil engineering, project management, and field execution.<br> </p> <p><b><br></b></p><p><b>Key Responsibilities:<br> </b></p> <p>- Plan, schedule, and coordinate construction activities and resources to meet project goals<br> </p> <p>- Supervise on-site construction teams and subcontractors<br> </p> <p>- Ensure project compliance with design, safety, and quality standards<br> </p> <p>- Prepare and manage project documentation including drawings, reports, and daily logs<br> </p> <p>- Monitor progress, costs, and budgets; identify and address potential delays<br> </p> <p>- Liaise with architects, consultants, suppliers, and clients<br> </p> <p>- Ensure adherence to local building codes and regulatory standards<br> </p> <p>- Conduct site inspections and resolve technical issues on-site<br> </p> <p>- Report regularly on project status to management<br> </p> <p><b><br></b></p><p><b>Qualifications</b>:<br> </p> <p>- Bachelor's Degree in Civil Engineering or related field<br> </p> <p>- Minimum 4 years of relevant experience in the construction industry<br> </p> <p>- Proven ability to manage and deliver projects on time and within budget<br> </p> <p>- Proficient in project management tools and construction software (e.g., AutoCAD, MS Project, Primavera)<br> </p> <p>- Excellent communication, leadership, and organizational skills<br> </p> <p>- Strong knowledge of construction methods, materials, and regulations<br> </p> <p>Preferred:<br> </p> <p>- Experience in residential, commercial, or industrial projects<br> </p> <p>- Knowledge of safety and quality control procedures</p>

Project Management Engineer

sree saran medical center

<p><b>Job Title:</b> Facility Manager / Engineer</p><p><b>Location:</b> Sree Saran Medical Centre, Tirupur, Tamil Nadu</p><p><b>Job Type:</b> Full-time</p><p><b>Job Summary:</b></p><p>We are looking for an experienced <b>Administration Manager/ Facility Manager/Facility Management Engineer</b> to oversee the Elctrical, security, maintenance, safety, Housekeeping, Transportation and efficient operation of hospital infrastructure. The candidate will ensure all facilities, utilities, and equipment are well maintained and compliant with hospital and NABH standards.</p><p><b>Key Responsibilities:</b></p><p>&middot; Supervise Security, Transportation , housekeeping, electrical, plumbing, and maintenance teams.</p><p>&middot; Monitor and maintain hospital facilities, including HVAC, DG, water, and waste management systems.</p><p>&middot; Coordinate preventive and breakdown maintenance schedules.</p><p>&middot; Ensure safety, hygiene, and statutory compliance in all facility operations.</p><p>&middot; Liaise with vendors, contractors, and internal departments for smooth facility management.</p><p>&middot; Prepare maintenance reports and assist in audits and inspections.</p><p><b>Qualifications &amp; Experience:</b></p><p>&middot; Diploma/Degree in Administration / Engineering.</p><p>&middot; Minimum 5&ndash;10 years of experience in Administration management, preferably in a healthcare setting.</p><p>&middot; Strong leadership, coordination, and communication skills.</p><p><b>Salary:</b> As per experience and industry standards.</p><p><b>To Apply:</b><br/>Send your resume to hr4ssmc@gmail.com or apply directly through Indeed.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Facility Manager / Facility Management Engineer

Diligent

<div><div><p><b>About Us</b></p>
<p>
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.</p>
<div>
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.</div>
<p>
Learn more at diligent.com or follow us on LinkedIn and Facebook</p></div><p><b>
Position Overview:</b><br>
Diligent is seeking a Staff IAM Engineer to strengthen the security and efficiency of our global identity and access management ecosystem. In this role, you will design, implement, and manage enterprise IAM solutions&mdash;including Okta, AWS IAM, BeyondTrust PAM, and IGA platforms&mdash;ensuring secure access for employees, partners, and applications. You will collaborate across IT, Security, HR, and Application teams to enforce identity policies, manage access lifecycles, and support regulatory compliance. This is a high-impact role offering the opportunity to shape IAM strategy, mentor engineers, and enhance Diligent's overall security posture.</p>
<p><b>
Key Responsibilities:</b></p>
<p><b>
Design &amp; Implementation</b></p>
<ul>
<li><p>Architect, implement, and manage IAM solutions across cloud and on-premises environments.</p>
</li>
<li><p>Develop automated provisioning and deprovisioning workflows using IGA platforms (e.g., SailPoint, Saviynt).</p>
</li>
<li><p>Configure and maintain role-based access control, single sign-on (SSO), and multi-factor authentication (MFA).</p>
</li>
</ul><p><b>Security &amp; Compliance</b></p>
<ul>
<li><p>Develop and enforce IAM policies, standards, and procedures.</p>
</li>
<li><p>Lead or support IAM-related audits, risk assessments, and compliance initiatives (SOC2, HIPAA, ISO 27001).</p>
</li>
<li><p>Monitor IAM systems for security incidents and respond to threats.</p>
</li>
<li><p>Conduct regular access reviews and audits to ensure adherence to policies.</p>
</li>
</ul><p><b>Collaboration &amp; Leadership</b></p>
<ul>
<li><p>Partner with InfoSec, SRE, HR, and application teams to ensure seamless identity lifecycle processes.</p>
</li>
<li><p>Mentor junior IAM engineers and provide guidance to cross-functional stakeholders.</p>
</li>
<li><p>Document IAM processes and best practices for accessibility and consistency.</p>
</li>
<li><p>Provide training and awareness sessions on IAM best practices and security protocols.</p>
</li>
</ul><p><b>Required Experience &amp; Skills:</b></p>
<ul>
<li><p>6+ years in Information Security roles, with 4+ years in IAM-focused positions.</p>
</li>
<li><p>Bachelor's degree in Computer Science or related field, or equivalent experience.</p>
</li>
<li><p>Proven experience with enterprise IAM solutions, including Okta (SSO, MFA, Access Gateway, Lifecycle Management) and AWS IAM services (including Identity Center).</p>
</li>
<li><p>Hands-on experience with PAM solutions (BeyondTrust, CyberArk, or Delinea) and IGA platforms (SailPoint, Saviynt, Omada).</p>
</li>
<li><p>Strong understanding of IAM protocols and standards: SAML, OIDC, OAuth 2.0, SCIM, LDAP.</p>
</li>
<li><p>Experience with scripting/automation (Python, PowerShell, Terraform, CDK).</p>
</li>
<li><p>Knowledge of security frameworks (NIST, ISO) and directory technologies (Active Directory, LDAP, virtual directories).</p>
</li>
<li><p>Excellent problem-solving, communication, and project management skills.</p>
</li>
<li><p>Ability to work collaboratively in cross-functional teams.</p>
</li>
</ul><p><b>Preferred Experience &amp; Certifications:</b></p>
<ul>
<li><p>Relevant certifications: Okta Certified Professional, AWS Certified Security &ndash; Specialty, CISSP, BeyondTrust, or IGA platform certifications.</p>
</li>
<li><p>Familiarity with DevOps pipelines and IAM integration into CI/CD workflows.</p>
</li>
<li><p>Experience with virtualized or containerized environments (Kubernetes) and securing service identities.</p>
</li>
<li><p>Knowledge of compliance frameworks (SOC2, HIPAA, ISO 27001, NIST).</p>
</li>
<li><p>Strong awareness of emerging IAM threats and advanced security practices.</p></li></ul><br>
<p>
</p><div><p><b>What Diligent Offers You</b></p>
<ul>
<li><b>Creativity is ingrained in our culture.</b> We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li>
<li><b>We care about our people. </b>Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few</li>
<li><b>We have teams all over the world</b>. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li>
<li><b>Diversity is important to us.</b> Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li>
</ul>
<p>Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability &ndash; to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.</p>
<p>
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to <b>work onsite at least 50% of the time.</b> We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.</p><br>
<p></p>
<p>
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.</p>
<p><b>
To all recruitment agencies:</b> Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</p></div></div>

Staff Identity and Access Management Engineer

Bechtel

<div><p><b>Requisition ID: </b><b>288478</b></p><ul><li><b>
Relocation Authorized: </b><b>National - Camp</b></li><li><b>
Telework Type: </b><b>Full-Time Office/Project</b></li><li><b>
Work Location: Various Work Locations EG</b></li></ul><p><br>
</p><div><div><div><h2 class="jobSectionHeader"><b>Extraordinary teams building inspiring projects:</b></h2></div><div><p>
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.</p><p>
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security &amp; Environmental; Energy; Mining &amp; Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.</p><p>
Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Project Overview:</b></h2></div><div><p>
Bechtel is pursuing a significant new award of work in Egypt. The Project will cover the development of luxurious residential, commercial, and recreational spaces, tourism amenities, and economic zones. If successful, Bechtel&rsquo;s contract for the delivery of this project will be for project management and construction management services.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary:</b></h2></div><div><p>
As a Project Risk Management professional at Bechtel, you will provide expert execution capabilities of project risk management activities. You will provide oversight, training and mentoring of project risk specialists and risk analysts toward project and corporate objectives. You will collate risk intelligence and associated best practices to distribute throughout the Bechtel enterprise.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Major Responsibilities:</b></h2></div><div><p>
GBU</p><ul><li>
Supports Corporate GBU Project Risk Managers in pre- and post-award project risk management (PRM) activities (e.g. proposal development, PRM program deployment)</li><li>
Supports specialist Corporate PRM projects for cross-GBU benefit</li><li>
Responsible for the development, deployment, and management of Corporate PRM data collection, dashboards, analysis tools and reports</li><li>
Supports the enterprise analysis of project risks</li><li>
Supports training and mentoring of junior project risk specialists and risk analysts (both on and off project resources) towards project and corporate objectives.</li></ul><p>
Corporate</p><ul><li>
Responsible for reviewing and updating the PRM team's System Admin (risk software) procedures and processes</li><li>
Works on the deployment of risk software to new projects, identifying and understanding configuration requirements, deviations, advises of any constraints and agreed changes and provides administration services to the project deployment</li><li>
Responsible for the management, maintenance, and development of risk software to include quarterly usage reporting, overseeing, and auditing the setup and maintenance of the risk software, managing contractual agreement and obligations with software supplier, managing license distribution across database instances and development and maintenance of reports</li><li>
Provides support with updating and maintaining the PRM System Admin team documentation</li><li>
Ensures continual and optimal risk software support for projects and training on the use of risk software</li><li>
Responsible of software releases coordination, in conjunction with Bechtel IS&amp;T and risk software vendor support team</li><li>
Assists in the screen of the risk software market for due diligence, similar product analysis and existing vendor analysis</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Education and Experience Requirements:</b></h2></div><div><p>
Requires bachelor's degree (or international equivalent) and 8-10 years of relevant experience or 12-14 years of relevant work experience
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Required Knowledge and Skills:</b></h2></div><div><ul><li>
Master&rsquo;s degree in engineering, Construction or Management (preferred) Bachelors&rsquo; Degree in Engineering, Construction or Management (minimum) Knowledge of International Risk Standards e.g. ISO31000, PMBok, and associated standards e.g. ISO 9001, ISO45001, ISO14001, etc.
</li><li>Ability to support and perform Quantitative Schedule Risk Management (QSRA)</li><li>
Experience facilitating risk workshops, risk reviews/ sessions.</li><li>
Excellent communication skills with multiple levels of Management Team player with ability to lead a multinational, multi-dimensional organization</li><li>
Experience with the holistic approach of risk management on Portfolio and/or Program level. Experience and knowledge of all discipline&rsquo;s risks during all Project stages from feasibility till handover e.g. procurement/contractual, QHSE, reputational Risks, etc.</li><li>
Preferably previous experience with industry-standard software for risk management/analysis programs such as SAFRAN, ARM and @ Risk software</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Total Rewards/Benefits:</b></h2></div><div><p>
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Diverse teams build the extraordinary:</b></h2></div><div><p>
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.</p><p>
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of &quot;One Team,&quot; respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably.</p></div></div></div><p></p><p><b><i><br>
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to </i></b><b>acesstmt@bechtel.com</b></p></div>

Senior Risk Management Engineer

Valleysoft

<div><p>Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.</p><p></p><p><b>
Job Purpose</b></p><p>
Responsible for the administration, maintenance, and support of the bank&rsquo;s voice communication infrastructure, with a focus on IP telephony, VoIP, and the bank's contact center platform. The role responsible for high availability, security, and optimal performance of voice solutions while troubleshooting and resolving technical issues to support business operations.</p><p></p><p><b>
Job Description</b></p><div>
1. <b>Voice Infrastructure &amp; Contact Center Support:</b><br>
<ul><li>Administer and maintain IP telephony systems, VoIP solutions, SBCs, and PBX infrastructure.</li><li>Support and optimize the bank's contact center platform, including call routing, IVR functionalities, and call recording.</li><li>Ensure the quality and reliability of voice services by monitoring system health and performance.</li><li>Assist in securing voice infrastructure through encryption, authentication, and access controls.</li></ul></div><div>
2. <b>Incident &amp; Problem Management:</b><br>
<ul><li>Provide Level 2 support for voice-related incidents and service requests.</li><li>Troubleshoot and resolve voice network issues, ensuring minimal downtime.</li><li>Conduct root cause analysis (RCA) for recurring problems and suggest corrective actions.</li></ul></div><div><b>
3. Projects &amp; Upgrades:</b><br>
<ul><li>Assist in implementing and upgrading voice solutions in alignment with business needs.</li><li>Support the integration of voice services with CRM, workforce management, and other applications.</li><li>Work with vendors and service providers for issue resolution and enhancements.</li></ul></div><p><b>
Policies, Processes &amp; Procedures</b></p><p>
4. Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p><p><b>
Day-to-day Operations</b></p><p>
5. Follow the day-to-day operations related to own jobs in the department and preparing requested reports to ensure continuity of work. Ensure being innovative, initiative and recommend new approaches related to own jobs.</p><p><b>
Compliance</b></p><p>
6. Comply with all relevant CBE regulations, banking laws, AML regulations and internal AAIB policies and code of conduct in order to maintain AAIB&rsquo;s sound legal position and mitigate any potential risks.</p><p></p><p><b>
Requirements</b></p><ul><li><b>Education &amp; Certifications:</b></li><li>Bachelor&rsquo;s degree in Computer Science, Telecommunications, or a related field.</li><li>Certifications such as Cisco CCNA Collaboration, Avaya, or Genesys certifications are a plus.</li><li><b>Experience:</b></li><li>For Sr. Engineer: 3-5 years of experience in managing and supporting enterprise voice solutions.</li><li>For Engineer: 1-3 years of experience in managing and supporting enterprise voice solutions.</li><li>Hands-on experience with VoIP, SIP, PBX, and contact centre platforms.</li><li>Banking or financial institution experience is preferred.</li></ul><div><b>
Technical Skills:</b><br>
<ul><li>Strong understanding of VoIP protocols (SIP, RTP, H.323).</li><li>Knowledge of call routing, IVR, and workforce management systems.</li><li>Experience in troubleshooting voice quality issues and network-related voice problems.</li><li>Familiarity with QoS, network security, and voice system integrations.</li></ul><b>
Soft Skills:</b><br>
<ul><li>Strong analytical and troubleshooting skills.</li><li>Ability to work effectively under pressure and meet SLAs.</li><li>Good communication and teamwork skills.</li></ul><br>
<br>
</div><p><b>Benefits</b></p><ul>
<li>
Private Health Insurance</li>
<li>Training &amp; Development</li></ul></div>

Voice Management Senior Engineer

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