management

Turner & Townsend Pty Limited

<div><b>Company Description</b><p><br>
At AMCL, a Turner &amp; Townsend Company, you&rsquo;ll join a global team of thought leaders committed to making a difference to infrastructure and society. If you bring your talent, enthusiasm, and creativity, we&rsquo;ll help you realize your potential, providing the opportunity to learn, develop and work on our exciting projects happening around the world.</p><p>
For 75 years Turner &amp; Townsend has been helping to deliver transformational programs across the real estate, infrastructure, and natural resources sectors, making a difference in people&rsquo;s lives and ensuring a return on investment for our clients and their investors. With 22,000 experts across more than 60 countries, Turner &amp; Townsend is an independent professional services company specializing in program management, project management, cost management and consulting across the real estate, infrastructure, and natural resources sectors.</p><p>
In 2017, AMCL joined forces with Turner &amp; Townsend. AMCL is recognized as the world&rsquo;s leading specialist infrastructure, asset management and asset information consultancy. We have built a global reputation for leadership in asset management thinking and on-the-ground delivery. AMCL was founded in 1997 and has worked with over 400 infrastructure organizations globally, across the energy, transportation, and utility sectors. Our teams thrive on the opportunities to share learning and good practice with our clients enabling them to realize true value from the work we deliver. With headquarters in the UK and branches around the globe, including New York City, AMCL has one of the largest teams of dedicated Infrastructure asset management consultants in the world.</p><p>
www.amcl.com</p><b><br>
Job Description</b><p><b><br>
AMCL/ Turner &amp; Townsend </b>are looking for a <b>Data Asset Management Consultant</b> to join our US business. This individual will immediately support data management and analytics for a large-scale public facilities management program. In the future this individual might have the opportunity to support various projects and market sectors with regards to asset management capability improvement projects, asset information projects, and data analytics.</p><p><b>
Responsibilities:</b></p><ul><li>
Work as a Data Asset Management Consultant within the delivery team and support the implementation of business transformation projects including asset management consultancy, training, and information projects.</li><li>
Work independently, lead, or collaborate with the wider US or global team to deliver the complete lifecycle of asset management transformation projects, from sourcing to project closure.</li><li>
Consult with clients in the improvement of their capabilities with a focus on asset management and asset management systems.</li><li>
Lead and manage the delivery of Asset Management projects for clients in line with the AMCL project governance requirements.</li><li>
Identify and manage business development and sales activities including identifying new opportunities, supporting bid work, proposal writing, and presentation development.</li><li>
Deliver project work, including but not limited to, facilitating internal and external workshops, writing reports, and delivering presentations.</li><li>
Develop and produce Asset Management products on behalf and in collaboration with clients.</li><li>
Contribute to leading thinking on emerging business and asset management topics.</li><li>
Interpret complex dataset, develop KPIs, analyze trends and perform descriptive, diagnostic, predictive &amp; prescriptive analytics.</li><li>
Design, build and maintain Power BI dashboards.</li><li>
Lead the design and implementation of complex extract, transform and load (ETL) processes from multiple sources, ensuring scalability, efficiency, accuracy and reliability.</li><li>
Process confidential data and information according to guidelines.</li><li>
Communicate and present data analytics insights to the team and the clients.</li><li>
Formal report/document writing.</li><li>
Effectively translate stakeholder requirements into well‑defined data metrics</li><li>
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Engineering, or related field.</li><li>
Demonstrated knowledge of asset management principles and challenges across asset‑intensive sectors such as transportation, power, water, real estate, and municipal organizations</li><li>
Proficient in utilizing SQL for data analysis and reporting</li><li>
Proficient in utilizing data visualization tools such as Power BI and/or Tableau</li><li>
Strong understanding of asset lifecycle management and associated decision processes, including strategic planning, capital investment planning, reliability‑centered maintenance, and whole‑life cost modeling</li><li>
Experience with asset management IT systems, asset data, and systems engineering principles supporting successful technology procurement and delivery</li><li>
Solid grounding in business management disciplines, including governance, performance measurement, risk management, and change management</li><li>
Proven ability to analyze and improve end‑to‑end business processes across planning, operations, maintenance, safety, and procurement</li><li>
Strong stakeholder engagement skills, translating business requirements into clear technical and non‑technical solutions</li><li>
Advanced analytical and technical skills, including dashboard/report development, database analysis, and application of programming or scripting for automation and problem solving</li><li>
Effective planner and problem solver, able to manage multiple projects in fast‑paced environments, deliver to deadlines and budgets, and communicate complex insights clearly while maintaining professionalism and trust</li></ul><br>
<b>
Additional Information</b><p><b><br>
The salary range for this full-time role is </b><b>$110K-$120K</b><b> per year.</b> Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner &amp; Townsend reserves the right to pay more or less than the posted range, depending on candidate&rsquo;s experience and qualifications.</p><p>
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.</p><p>
Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</p><p>
Turner &amp; Townsend does not accept any speculative or unsolicited CV&rsquo;s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV&rsquo;s will be treated as a direct application.</p><p>
It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.</p><p>
#LI-MW1</p><div></div><p>
Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:</p><p>
Twitter</p><p>
Instagram</p><p>
LinkedIn</p>
<p><i>
It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.</i></p><p><i>
Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.</i></p></div>

Data Asset Management Consultant- Facilities Management

Confidential

<p><strong>Location:</strong> Doha, Qatar<br /><strong>Sector:</strong> Infrastructure / Utilities / Asset Management<br /><strong>Employment:</strong> Full-time</p><p>A leading engineering consultancy is seeking a highly experienced <strong>Asset Management Advisor</strong> to support a major infrastructure and utilities programme in Qatar.</p><p>The successful candidate will provide strategic leadership and advisory support in the development, implementation and continuous improvement of infrastructure asset management frameworks, systems and organisational capabilities.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide strategic advice on infrastructure asset management and lifecycle management.</li><li>Support the establishment and enhancement of an effective <strong>Asset Management function</strong>.</li><li>Develop asset management strategies, policies, procedures and governance frameworks.</li><li>Support implementation and improvement of asset management systems aligned with international best practice.</li><li>Advise on lifecycle planning, asset performance, risk, reliability and optimisation.</li><li>Develop asset management KPIs and performance-monitoring frameworks.</li><li>Support organisational change and capability development.</li><li>Work closely with senior client stakeholders, operations teams and multidisciplinary engineering teams.</li><li>Support continuous improvement of infrastructure operations and maintenance.</li></ul><p><strong>Candidate Requirements</strong></p><ul><li>Degree in Engineering or a relevant technical discipline.</li><li><strong>Approximately 30 years of relevant professional experience</strong> preferred.</li><li>Significant experience in infrastructure/utilities asset management.</li><li>Strong understanding of <strong>ISO 55000 / international asset management principles</strong>.</li><li>Experience establishing or transforming asset management functions within major organisations.</li><li>Public-sector, municipal or major utility experience highly desirable.</li><li>Middle East experience advantageous.</li><li><strong>IAM qualification/membership and/or Chartered Engineer status preferred.</strong></li><li>Excellent stakeholder management, advisory and change-management capabilities.</li></ul>

Asset Management Advisor

Montefiore Nyack Hospital

<div><p><b>City/State:
</b></p>Nyack, New York
<p><b>Department:
</b></p>Care Management
<p><b>Work Shift:
</b></p>Day
<p><b>Work Days:
</b></p>MON-FRI
<p><b>Scheduled Hours:
</b></p>9:30 AM-6 PM
<p><b>Scheduled Daily Hours:
</b></p>8 HOURS
<p><b>Hours Per Pay Period:
</b></p>40
<p><b>Pay Rate/Range:
</b></p>$130,000 - 150,000.00<br>
<p></p><br>
<p>Responsible for supporting and coordinating hospital-wide Care Management Program to ensure the delivery of high quality, cost effective care through collaborative relations with physicians, care managers, patients/family, insurance carriers and other member of the health care team. Directs appropriate length of stay decisions based on knowledge of State, Federal and Third Party regulations to decrease LOS, perform transitions of care and initiate timely discharges. In addition to the day-to-day responsibilities, the Supervisor, Care Management will work in conjunction with the Director of Care Management on a variety of critical tasks including the management of one or more focused clinical initiatives.
</p><p></p><p><b>B. Essential Job Qualification
 </b></p><p></p><p><b>1. Education: </b>Graduate from an accredited School of Nursing or college. BSN Required. MSN or MPA Preferred.
 </p><p><b>2. Experience: </b>2-3 years&rsquo; experience in hospital utilization review and or managed care. 5 years&rsquo; experience in an acute care setting or equivalent experience. 1-3 of management experience preferred. Strong problem solving skills required.
 </p><p><b>3. Training/Certification: </b>Case Management certification preferred.
 </p><p><b>4. Licensure: </b>Current New York state RN license required.
 </p><p><b>5. Other: </b>Knowledge of DOH, JCAHO and Peer Review Organization requirements. Knowledge of PC based systems to assist in data analysis. Ability to communicate (written and verbal) effectively with medical and administrative staff in a positive, assertive, and professional manner. Self-motivated, self-directed, well organized with excellent interpersonal skills required. Demonstrated competency knowledge and ability to effectively care for the adult geriatric patient population.
</p><p></p><p><b>C. Job Specific Contacts
 </b></p><p></p><p><b>1. General Contacts: </b>Frequent communication with management, medical staff, department heads, home care, finance, support staff and board members. Contact with outside review organizations, insurance companies, nursing homes, assisted living/adult homes, rehabilitation facilities and regulatory agencies.
</p><p></p><p><b>Job Provides oversight to: </b>RN and Social work care managers, Administrative assistant and Clerical Coordinator
</p><p></p><p><b>D. Environment and Demands
 </b></p><p></p><p><b>1. Environmental Demands: </b>Normal office environment
 </p><p></p><p><b>2. Essential Physical and Cognitive Demands, Manual Dexterity: </b>Manual dexterity for computer work, concentration for report preparation, analysis of QI issues and customer sensitivity in dealing with complaints.
</p><p></p><p><b>Part I: Hospital-Wide Standards
</b></p><p></p><p><b>A. </b><b>Organizational
</b></p><p></p><p><b>Demonstrates adherence to Montefiore Nyack Hospital &ldquo;We Care&rdquo; standards including:
</b></p><p></p><p><b>WORKING TOGETHER
</b></p><p><b><i>&ldquo;I will </i></b><b>commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.&rdquo;
</b></p><p></p><ul><li><b>Place team success above individual recognition.
</b></li><li><b>Be receptive to new ideas and approaches within my workplace.
</b></li><li><b>Offer assistance generously without hesitation.
</b></li></ul><p></p><p><b>EMPOWERMENT
</b></p><p></p><p><b><i>&ldquo;I will </i></b><b>be accountable, responsible, and self-directed in all aspects of my work at all times.&rdquo;
</b></p><p></p><ul><li><b>See projects through to ensure completion.
</b></li><li><b>Problem solve with patients, family members, and other employees.
</b></li><li><b>Follow up to ensure a resolution.
</b></li></ul><p></p><p><b>COMMUNICATION
</b></p><p></p><p><b><i>&ldquo;I will </i></b><b>demonstrate positive communication in a clear, courteous and appropriate manner at all times.&rdquo;
</b></p><p></p><ul><li><b>Answer the phone within three rings if possible and identify myself, my department, and ask, &ldquo;How may I help you&rdquo;?
</b></li></ul><ul><li><b>Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)
</b></li><li><b>Use positive communication in my tone of voice, body language, and choice of words.
</b></li><li><b>Respond to e-mails in a courteous manner, with-in twenty-four hours.
</b></li></ul><p></p><p><b>APPEARANCE
</b></p><p></p><p><b><i>&ldquo;I will </i></b><b>dress in a manner that reflects a professional and positive image of the hospital at all times&rdquo;
</b></p><p></p><ul><li><b>Maintain a clean, neat, and professional appearance which adheres to the hospital dress code policy.
</b></li><li><b>Promote and adhere to Montefiore Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients, families and visitors.
</b></li></ul><p></p><p><b>RESPONSIVENESS
</b></p><p></p><p><b><i>&ldquo;I will </i></b><b>demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.&rdquo;
</b></p><p></p><ul><li><b>Respond to patient call lights and ask if I can assist. (No Pass Zone).
</b></li></ul><ul><li><b>Respond empathetically.
</b></li><li><b>Apologize for delays and concerns.
</b></li></ul><p></p><p><b>EXCELLENCE IN SERVICE
</b></p><p></p><p><b><i>&ldquo;I will </i></b><b>strive to &lsquo;do my best everyday&rsquo; in exceeding customer expectations.&rdquo;
</b></p><p></p><ul><li><b>Anticipate and address my patients&rsquo;, families and visitors needs.
</b></li><li><b>Avoid negativity and exhibit a &ldquo;can-do&rdquo; attitude.
</b></li><li><b><i>&ldquo;Manage up&rdquo; </i></b><b>fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community.
</b></li><li><b>Exit elevators to accommodate our patients&rsquo; first.
</b></li><li><b>Acknowledge people in the hallway by smiling and making eye contact.
</b></li><li><b>Help lost guests and new employees by escorting them to their destination.
</b></li></ul><p></p><p><b>B. </b><b>MISSION/STRATEGIC PLAN:
</b></p><p></p><p><b>Demonstrates support of the Mission and Strategic Action Plan through the initiation and ongoing implementation/evaluation of department activities/plans.
</b></p><p></p><p><b>C. </b><b>JOB-SPECIFIC COMPETENCIES:
</b></p><p></p><p><b>Demonstrates the technical/professional knowledge, skills, and abilities necessary for the successful operations of the department including, where applicable, age specific competency.*
</b></p><p></p><p>Supports and manages the procedures and goals of the case management department. Maintains positive relationship with external vendors, and providers. Oversee staff that process referrals, authorizations, billing, utilization review and capitation for hospital services. Supervises Care Managers in the management of patients across the continuum of patient care, from the patient&rsquo;s entry into the health care system, until the appropriate outcome is achieved. Ensure that all Care Management team members are properly and adequately trained and that they have the skills and abilities to perform the required functions. Develop and implement on-going training related to Care Management and ensure the appropriate tools are available for implementation of policies and procedures. Collaborates with care management leadership and works closely with all appropriate internal departments to resolve complex issues related to care management and social management of patients Identify areas for improvement in existing operational policies and procedures, develop recommendations for departmental senior management; and follow through with the implementation . Directs appropriate length of stay discharge decisions based on knowledge of State, Federal and Third Party regulations.
</p><ul><li>Monitors and audit&rsquo;s documentation from care managers
</li><li>Assist with scheduling and daily oversight of care managers
</li><li>Monitor performance and provides feedback
</li></ul><p>Monitors system to ensure that admission to the hospital is appropriate and patient achieves length of stay targets and is referred to the appropriate setting in a timely manner. Develops quality improvement indicators which will evaluate patients who are high cost, high resource users, frequent readmissions to the hospital, determination of patient/family/provider satisfaction, decreased fragmentation of care, identification and resolution of system barriers. Actively communicates the outcome of the review process with Patient Financial Services and other disciplines as needed. Conduct facility wide education on a periodic basis related to LOS initiatives and mentoring Manages activities related to overturning adverse determinations. Will provided floor coverage as needed during periods of staffing changes under direction of care management leadership Continuous collaboration and touch base with care management leadership Other functions as required to support departmental activities<br>
</p><p></p><br>
Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.</div>

Case Management Supervisor

Emergency 24 Inc

<div><p><b>Data Management Specialist</b><br>
Full-Time | Data Entry &amp; Customer Support | On-Site</p><p></p><p><b>
About the Company</b><br>
Emergency24 is a nationally recognized provider of professional alarm monitoring and emergency response services. With decades of experience supporting customers across the country, we are known for our reliability, long-standing client relationships, and commitment to high-quality service. We offer a stable work environment, strong team culture, paid training, and long-term career opportunities in a critical, life-safety industry.</p><p></p><p><b>
Position Summary</b><br>
The Data Management Specialist plays a key role in maintaining accurate customer account information while supporting both internal teams and external clients. This position is responsible for entering and updating subscriber data, assisting with account setup, and providing customer support related to account management systems.</p><p>
</p><p>This role requires strong attention to detail, the ability to navigate complex systems, and a commitment to delivering a high level of service. The Data Management Specialist serves as a reliable resource for customers by answering questions, troubleshooting issues, and ensuring account information is accurate and up to date.</p><p></p><p><b>
Key Responsibilities</b></p><p>
</p><div><b>Data Entry &amp; Account Management</b><br>
<ul><li>Accurately enter new subscriber account data and update existing records</li><li>Maintain and verify account information for accuracy and completeness</li><li>Navigate internal systems to manage customer account data efficiently</li><li>Ensure data integrity and compliance with company standards</li></ul></div><p>
</p><div><b>Customer Support &amp; Communication</b><br>
<ul><li>Provide support to customers via phone and email</li><li>Assist with account setup and portal navigation</li><li>Troubleshoot account or access-related issues</li><li>Answer questions related to processes, procedures, and services</li><li>Deliver high-quality service through clear and professional communication</li></ul></div><p>
</p><div><b>Issue Resolution &amp; Coordination</b><br>
<ul><li>Identify and escalate complex issues to the appropriate departments</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Follow up to ensure timely resolution of requests</li></ul></div><p>
</p><div><b>Performance &amp; Compliance</b><br>
<ul><li>Maintain strict confidentiality of customer and company data</li><li>Meet daily productivity and accuracy expectations</li><li>Follow established processes and data handling procedures</li></ul></div><div><b>
Skills &amp; Qualities</b><br>
<ul><li>Strong attention to detail and accuracy</li><li>Excellent communication and customer service skills</li><li>Highly organized with the ability to manage multiple tasks</li><li>Ability to follow structured processes and procedures</li><li>Strong problem-solving and troubleshooting skills</li><li>Comfortable working both independently and in a team environment</li><li>Adaptable in a fast-paced setting</li></ul></div><p></p><div><b>
Experience</b><br>
<ul><li>Previous experience in data entry, customer service, or administrative support preferred</li><li>Experience working with account management systems or databases is a plus</li></ul></div><p></p><div><b>
Education &amp; Requirements</b><br>
<ul><li>High school diploma or equivalent required</li><li>Proficiency in Microsoft Office (Excel, Word)</li><li>Ability to maintain confidentiality when handling sensitive information</li><li>Reliable commute to Des Plaines, IL</li></ul></div><p></p><p><b>
Benefits</b></p><ul><li>
Medical, dental, and vision insurance</li><li>
STD, pet insurance and more</li><li>
Paid time off</li><li>
Incentive and bonus programs</li><li>
Retirement plan options/401K</li><li>
Career growth and advancement opportunities</li></ul><p></p><p><b>
Physical &amp; Work Requirements</b></p><ul><li>
Ability to sit/stand for extended periods at a computer workstation</li><li>
Ability to speak clearly and listen attentively for prolonged periods</li><li>
Ability to view computer screens and read information accurately, including small text</li><li>
Ability to use multiple screens, a keyboard, mouse, and telephone simultaneously</li><li>
Ability to input data accurately while speaking with callers</li><li>
Ability to multitask, remain alert, and maintain focus during repetitive tasks</li><li>
Ability to respond quickly and calmly to urgent or emergency situations</li></ul><p>
</p><p><b>Equal Opportunity Employer</b><br>
We are committed to providing an inclusive and professional workplace. Employment decisions are based on qualifications, merit, and business needs, without regard to any status protected by applicable law.</p></div><p></p>

Data Management Specialist

TriWest Healthcare Alliance

<div><div><div><h2 class="jobSectionHeader"><b>Profile</b></h2><div><br>
<div><div>
</div><div>We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI &amp; WY only).</div><div></div><div><br>
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.</div><div></div><div><br>
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!</div><p></p><p><b><br>
Job Summary</b></p><p></p><p>
Supervises daily operations of case management services and staff. Hires, trains, coaches, counsels, and develops staff. Monitors individual staff caseloads and beneficiary service levels to ensure delivery of quality and timely Case Management services. Ensures staff is fully informed of changes impacting their work by communicating updates, policy revisions, performance outcomes, and significant events. Advises non-clinical staff regarding Case Management support tasks. Supervisors are responsible for reviewing and understanding the scope of practice of their state of licensure as well as those of associated staff.</p><p></p><p><b><br>
Education &amp; Experience</b></p><p></p><div><b>
Required:</b><br>
<br>
<ul><li>Registered Nurse (RN) or Licensed Clinical Social Worker (LCSW), with a current unrestricted license</li><li>Case Manager Certification by a URAC-recognized entity</li><li>If supporting TRICARE contract, must be a U.S. Citizen</li><li>If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation</li><li>3 years full-time equivalent of direct clinical care to the consumer</li><li>2 Years Case Management or equivalent experience</li><li>One year supervisory experience or equivalent leadership role</li></ul></div><div><b>
Preferred:</b><br>
<br>
<ul><li>Bachelor's degree or higher in health-related field</li><li>Experience in Managed Care or TRICARE healthcare delivery system</li></ul></div><p></p><p><b><br>
Key Responsibilities</b></p><p></p><ul><li>Supervises the daily operations of case management services. Hires, trains, coaches, counsels, and develops clinical and non-clinical staff. Supports recruitment efforts by interviewing, selecting, and training new staff.</li><li>Applies knowledge of HIPAA privacy and security regulations as well as URAC accreditation standards to ensure compliance in daily practice.</li><li>Coordinates staff orientation and training. Ensures staff provides case management within scope of practice and in compliance with organizational protocols, desk procedures, and policies. Provides staff training, including training aids. Documents and assesses effectiveness of staff training.</li><li>Supervises individual staff caseload and beneficiary treatment plans to ensure delivery of care, productivity, and timeliness. Evaluates case manager practice for quality, timeliness, and process consistency. Conducts regular and ad hoc case review audits, providing staff feedback regarding results and process improvement. Participates in the evaluation of the case management program.</li><li>Ensures compliance with TriWest policy and Health Care Services desk procedures.</li><li>Collaborates with case managers, care coordinators, medical providers, the Director, Case Management and the Medical Director for Case Management on program interpretation and guidance.</li><li>Participates in clinical and non-clinical performance improvement projects. Actively participates in teleconferences and meetings.</li><li>Monitors and provides input on the performance of non-clinical staff.</li><li>Supports department by carrying a case load as necessary.</li><li>Performs other duties as assigned.</li><li>Regular and reliable attendance is required.</li></ul><p></p><p><b><br>
Competencies</b></p><p></p><p><b>
Coaching / Training / Mentoring: </b>Actively foster actions required for desired business outcomes through ongoing constructive feedback.</p><p><b>
Communication / People Skills: </b>Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.</p><p><b>
Computer Literacy: </b>Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications.</p><p><b>
Coping / Flexibility: </b>Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.</p><p><b>
Delegation Skills: </b>Provide clear performance expectations for projects and ensure adequate access to resources for completion.</p><p><b>
Organizational Skills: </b>Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.</p><p><b>
Problem Solving / Analysis: </b>Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues, tactics, and strategies.</p><p><b>
Team-Building / Team Player: </b>Influence the actions and opinions of others in a positive direction and build group commitment.</p><p><b>
Technical Skills: </b>Thorough knowledge of TRICARE policies and procedures, Case Management, Utilization Management, HIPAA Privacy and Security regulations, URAC accreditation standards, Managed Care concepts, Behavioral Health practices and principles, community resources, alternative funding programs, medical management systems. Proficiency with International Classification of Diseases, Current Procedural Terminology, Healthcare Common Procedural Coding System.</p><p></p><p><b><br>
Working Conditions</b></p><p></p><div><b>
Working Conditions:</b><br>
<br>
<ul><li>Availability to cover any work shift</li><li>Works within a standard office environment, with minimal travel</li><li>Extensive computer work with prolonged sitting</li></ul></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Overview</b></h2><div><br>
<div><div>
</div><p><b>Taking Care of Our Nation&rsquo;s Heroes.
</b></p><p><b>It&rsquo;s Who We Are. It&rsquo;s What We Do.</b></p><p>
Do you have a passion for serving those who served?
</p><p><b>Join the TriWest Healthcare Alliance Team! We&rsquo;re On a Mission to Serve&reg;!</b></p><p>
Our job is to make sure that America&rsquo;s heroes get connected to health care in the community.
</p><p>At TriWest Healthcare Alliance, we&rsquo;ve proudly been on that important mission since 1996.</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
DoD Statement</b></h2><div><br>
<div><div>
</div><p>Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>We&rsquo;re more than just a health care company. We&rsquo;re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:</p><ul><li>
Medical, Dental and Vision Coverage</li><li>
Paid time off</li><li>
401(k) Retirement Savings Plan (with matching)</li><li>
Short-term and long-term disability, basic life, and accidental death and dismemberment insurance</li><li>
Tuition reimbursement</li><li>
Paid volunteer time</li></ul><div>
TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $88,000 - $103,000 per year.</div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2><div><br>
<div><div>
</div><p>TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.</p></div></div></div></div></div><p></p>

Supervisor, Case Management

NetApp

<p></p><div><div><div><p><b>Own Every Moment at NetApp</b></p>
<p>At NetApp, your ideas power innovation. We lead in intelligent data infrastructure&mdash;delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.</p>
<p>Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.</p>
</div></div><p></p><div><div><div><div><h1 class="jobSectionHeader"><b>Director, Talent Management</b></h1>
San Jose, California, United States; Morrisville, North Carolina, United States
</div><div><b>Job category:</b> Human Resources <b>Job ID:</b> 135748-en_US</div><div> </div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b>About NetApp</b></h2>
</div><div><div><p>We&rsquo;re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can&rsquo;t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it&rsquo;s in our DNA. We push limits and reward great ideas. What is your great idea?</p>
</div><div><p>&quot;At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization.&quot; -George Kurian, CEO</p>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><div><p>The Director, Talent Management is responsible for the strategy, governance, and continuous evolution of NetApp's enterprise talent management programs. This leader will architect and scale the processes, capabilities, and operating mechanisms that enable a high achievement culture to deliver long-term business success.</p>
</div><div><p>Reporting to the VP, Talent Management, the Director serves as the enterprise leader for performance management, talent reviews, succession planning, promotions, leadership success profiles, and related talent initiatives. The role partners closely with senior executives, HR Business Partners, HR Operations, Total Rewards, Workforce Analytics, Talent Development, and Employee Communications teams to ensure talent practices are integrated, data-driven, scalable, and aligned to business priorities.</p>
</div><div><p>This role requires a unique combination of strategic thinking, operational excellence, organizational influence, and change leadership. The successful candidate will help shape the future of talent at NetApp by transforming talent philosophy into practical systems that strengthen leadership effectiveness, reward performance, accelerate development, and build the capabilities needed to achieve our long-term strategy.</p>
<p></p><p><b>** This is a hybrid role requiring 3x a week in office. Only candidates in San Jose, CA and Raleigh, NC areas will be considered. **</b></p>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2>
</div><div><div><p><b>Enterprise Talent Strategy</b></p>
<ul><li>Develop and execute a multi-year talent management strategy that aligns with NetApp's business objectives and cultural aspirations.</li>
<li>Translate enterprise talent philosophy into scalable processes, governance models, leader expectations, and operating mechanisms.</li>
<li>Serve as process owner for key talent management programs including performance management, promotions, talent reviews, and succession planning.</li>
<li>Drive continuous improvement of talent processes while ensuring simplicity, scalability, and operational effectiveness globally.</li>
<li>Leverage AI, automation, and digital tools to reduce operational friction, improve consistency, scale manager and employee support, and accelerate execution across talent processes.</li>
<li>Anticipate future business and workforce needs and evolve talent systems accordingly.</li>
<li>Serve as a trusted advisor to senior HR leaders and executives on talent strategy, organizational effectiveness, and workforce risk.</li>
<li>Establish governance structures, decision rights, operating rhythms, and accountability mechanisms for enterprise talent processes.</li>
<li>Lead executive talent discussions, talent review forums, and succession planning reviews.</li>
<li>Identify organizational talent risks and develop mitigation strategies.</li>
<li>Define the measurement strategy for enterprise talent processes, including adoption, completion, quality, distribution, promotion, succession readiness, and post-cycle effectiveness metrics; translate insights into leadership action and process improvements.</li>
<li>Support executive and Board-level talent discussions through analysis, briefing materials, and strategic recommendations.</li>
</ul><p><b>High Achievement Culture</b></p>
<ul><li>Lead the talent systems and practices that reinforce accountability, performance differentiation, leadership excellence, and results orientation.</li>
<li>Ensure meaningful connections between goal setting, performance management, talent reviews, succession planning, promotions, rewards, and recognition.</li>
<li>Partner with leadership to continuously raise performance standards while maintaining employee trust and transparency.</li>
<li>Champion talent practices that drive both business outcomes and a positive employee experience.</li>
<li>Partner with Leadership Development to define leadership expectations and capabilities required for future success.</li>
<li>Ensure talent and leadership systems work together to strengthen bench strength and succession readiness.</li>
</ul><p><b>Change Leadership &amp; Stakeholder Management</b></p>
<ul><li>Lead enterprise-wide change initiatives associated with talent strategy and process evolution.</li>
<li>Build strong partnerships across HR and business functions to drive adoption and shared ownership.</li>
<li>Influence senior leaders through expertise, credibility, business acumen, and data-driven insights.</li>
<li>Foster a culture of collaboration, accountability, continuous improvement, and operational excellence.</li>
</ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Requirements</b></h2>
</div><div><div><div><p>The successful candidate will:</p>
<ul><li>Build scalable systems and organizational capability to support effective talent management.</li>
<li>Create clarity, accountability, and governance across enterprise talent processes.</li>
<li>Develop strong partnerships and shared ownership across HR and business stakeholders.</li>
<li>Balance strategic thinking with operational rigor and execution discipline.</li>
<li>Continuously challenge the status quo and identify opportunities to improve talent effectiveness at scale, including the appropriate use of AI.</li>
<li>Lead a small team of talent professionals.</li>
</ul></div></div></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>Skills &amp; Experience</b></h2>
</div><div><div><ul><li>Bachelor's degree in Human Resources, Organizational Development, Business, Psychology, or related field (advanced degree preferred).</li>
<li>10+ years of progressive experience in Talent Management, Leadership Development, Organizational Effectiveness, HR Strategy, or related disciplines (experience in global technology industry preferred).</li>
<li>5+ years of people leadership experience.</li>
<li>Experience leading enterprise-scale talent transformation initiatives.</li>
<li>Demonstrated success influencing executives and driving organizational change.</li>
<li>Strong knowledge of performance management, succession planning, talent reviews, organizational effectiveness, leadership assessment, and workforce planning.</li>
<li>Exceptional executive communication and stakeholder management skills.</li>
<li>Ability and willingness to collaborate with others within and outside the function.</li>
<li>Strong analytical capability and experience leveraging data to drive decisions.</li>
<li>Experience building scalable processes, governance models, and operating frameworks.</li>
</ul></div></div></div></div><p>Compensation:
<br>
The target salary range for this position is 196,350 - 266,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU&rsquo;s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.</p>
<p>At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.</p>
<p><b>Equal Opportunity Employer:</b></p>
<p>NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.</p>
<p><b>Why You'll Thrive at NetApp</b></p>
<p>At NetApp, you won't wait for the perfect moment&mdash;you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.</p>
<p>NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.</p>
<p><b>Our culture</b></p>
<p>We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed&mdash;they drive everything we do.</p>
<p>If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.</p>
<p><b>Submitting an Application</b></p>
<p>To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.</p>
<p><b>AI Disclosure</b></p>
<p>For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support&mdash;rather than replace&mdash;human decision-making.</p></div></div></div></div></div>

Director, Talent Management

Vertiv

<div><p><b>Global Product Manager &ndash; Project Services, Fluid Management
</b></p><p><b>Vertiv | Global Services Business Unit
</b></p><p>The Global Product Manager &ndash; Project Services, Fluid Management is responsible for defining, commercializing, and scaling Vertiv&rsquo;s global project-based fluid management services for high-density data centers. The role owns the service offering strategy from concept through global deployment, with primary focus on flush, fill, filtration, coolant conditioning, and related fluid services for liquid-cooled and high-density thermal infrastructure.
</p><p>This role is accountable for creating the scope of work, pricing architecture, service standards, and regional enablement model required to expand the offering consistently across global regions. The Product Manager will partner with engineering, regional service leaders, field operations, supply chain, digital teams, and strategic fluid/chemistry partners to build a globally repeatable service model that supports uptime, commissioning readiness, operational reliability, and lifecycle performance.
</p><div><div><div><div><div><b>Core Offering
</b><br>
Flush, fill, filtration, coolant conditioning </div><div><b>Primary Market
</b><br>
High-density / liquid-cooled data centers </div><div><b>Commercial Owner
</b><br>
SOWs, pricing, margins, service packages </div><div><b>Global Mission
</b><br>
Scale consistent delivery across all regions
</div></div><br>
</div></div></div><p>Key Responsibilities Service Portfolio Strategy &amp; Offering Development
</p><ul><li>Define and own the global roadmap for project-based fluid management services across high-density and liquid-cooled data center environments.
</li><li>Translate customer needs for commissioning readiness, uptime, fluid quality, reliability, and operating risk reduction into standardized global service offerings.
</li><li>Develop clear service definitions covering scope, deliverables, assumptions, exclusions, acceptance criteria, service tiers, and handoff requirements.
</li><li>Ensure offerings can support both Vertiv and non-Vertiv environments where fluid management scope interfaces with broader thermal infrastructure.
</li></ul><p>Scope of Work, Standards &amp; Technical Definition
</p><ul><li>Create standardized SOW templates for flush, fill, filtration, coolant conditioning, sampling, pre-commissioning support, and turnover services.
</li><li>Define technical requirements for fluid cleanliness, filtration levels, fill procedures, flushing processes, sample points, reporting outputs, and completion criteria.
</li><li>Partner with engineering and technical SMEs to align service procedures with system design, coolant compatibility, safety requirements, warranty considerations, and customer operating specifications.
</li><li>Build the execution playbook required for repeatable delivery across project services, field services, partners, and regional operations teams.
</li></ul><p>Pricing, Commercialization &amp; Margin Governance
</p><ul><li>Develop pricing models for project-based fluid management services, including fixed-price packages, unit-based pricing, project-specific estimates, and regional pricing guidance.
</li><li>Partner with Sales, Finance, Procurement, and regional teams to establish margin targets, cost models, pricing guardrails, and approval thresholds by service type and region.
</li><li>Create customer-facing value propositions that position fluid management as a critical uptime, commissioning, and lifecycle reliability service for high-density data centers.
</li><li>Support bid teams and regional sales organizations with pricing tools, SOW language, commercial assumptions, and escalation guidance.
</li></ul><p>Global Deployment &amp; Regional Expansion
</p><ul><li>Lead the global rollout of the fluid management service offering, ensuring regional teams have the tools, training, pricing, supplier alignment, and execution standards required to deliver consistently.
</li><li>Develop launch plans, deployment playbooks, regional readiness criteria, training materials, and governance routines to accelerate adoption across all regions.
</li><li>Identify regional capability gaps and drive closure through internal service development, partner enablement, supplier qualification, or local execution models.
</li><li>Monitor adoption, pipeline conversion, execution quality, profitability, and customer outcomes to continuously improve the global offering.
</li></ul><p>Partner, Supplier &amp; Ecosystem Management
</p><ul><li>Partner with strategic fluid, chemical, filtration, testing, and logistics providers to define roles, responsibilities, service boundaries, and commercial models.
</li><li>Coordinate with supply chain and regional operations to ensure availability of DI water, glycol/coolant blends, filtration equipment, sampling kits, lab testing, and related project materials.
</li><li>Create governance for partner-led scope to ensure consistent quality, safety, reporting, and customer experience under the Vertiv service model.
</li></ul><p>Lifecycle Performance &amp; Digital Integration
</p><ul><li>Partner with digital and monitoring teams to connect fluid condition, filtration events, sampling results, and equipment health data into lifecycle service insights where applicable.
</li><li>Use field data, customer feedback, project results, and regional performance metrics to refine service standards, pricing, and execution models.
</li><li>Drive continuous improvement in service repeatability, project margin, execution consistency, and customer confidence in Vertiv&rsquo;s high-density data center service capabilities.
</li></ul><p>Primary Deliverables
</p><ul><li>Global service roadmap for project-based fluid management services.
</li><li>Standardized SOW templates, assumptions, exclusions, acceptance criteria, and customer deliverables.
</li><li>Pricing architecture, regional price guidance, margin targets, and commercial guardrails.
</li><li>Execution playbooks, training materials, partner qualification requirements, and regional launch packages.
</li><li>Global adoption dashboard covering pipeline, bookings, margin, regional readiness, execution quality, and customer outcomes.
</li></ul><p>Qualifications
</p><ul><li>5&ndash;7+ years of experience in data center services, mechanical/thermal systems, liquid cooling, fluid management, project services, product management, or critical infrastructure services.
</li><li>Demonstrated ability to develop service scope, SOWs, pricing models, commercial guardrails, and regional deployment packages for technical services.
</li><li>Working knowledge of flush, fill, filtration, coolant conditioning, sampling, lab testing, DI water, glycol/coolant blends, closed-loop systems, and high-density data center cooling environments.
</li><li>Experience operating in a global, matrixed organization with regional execution teams, sales, finance, engineering, procurement, field services, and external partners.
</li><li>Strong commercial acumen with ability to balance technical rigor, margin requirements, customer value, and operational scalability.
</li><li>Excellent executive communication skills, with ability to translate technical service complexity into clear customer outcomes, value propositions, and scalable product strategy.
</li></ul><p>Preferred Experience
</p><ul><li>Experience with high-density / AI data center deployments, liquid cooling infrastructure, commissioning support, or thermal lifecycle services.
</li><li>Familiarity with multi-vendor environments and service models that combine internal field execution with qualified partners.
</li><li>Experience launching new service offerings globally, including regional readiness, commercial enablement, and operational governance.
</li></ul><p><b>Role Purpose: </b>Build and globally scale a repeatable, profitable fluid management service offering that helps high-density data center customers commission faster, operate with confidence, and manage thermal system risk through Vertiv-led project services.
</p><p><b><i>The successful candidate will embrace Vertiv&rsquo;s Core Principals &amp; Behaviors to help execute our Strategic Priorities.<br>
</i></b></p><p></p><p><b>OUR CORE PRINCIPLES </b>: Safety. Integrity. Respect. Teamwork. Inclusion.<br>
</p><p></p><p><b>OUR STRATEGIC PRIORITIES
</b></p><ul><li>High-Performance Culture
</li><li>Customer Focus
</li><li>Operational Excellence
</li><li>Innovation
</li>Financial Strength<br>
<li>
</li></ul><p></p><p><b>VERTIV BEHAVIORS
</b></p><ul><li>Own it
</li><li>Act with urgency
</li><li>Foster a customer-first mindset
</li><li>Think big and execute
</li><li>Lead by example
</li><li>Drive continuous improvement
</li><li>Learn and seek out development
</li>Promote transparent &amp; open communication<br>
<li>
</li></ul><p></p><p><b><i>About Vertiv
</i></b></p><p>Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers&rsquo; vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today&rsquo;s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.<br>
</p><p></p><p><b><i>Work Authorization
</i></b></p><p>No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.<br>
</p><p></p><p><b><i>Equal Opportunity Employer
</i></b></p><p>Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.<br>
</p><p></p><p><b><i>#LI-RB1</i></b></p></div><p></p>

Product Management Manager

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