management supervisor

Bethany House Services

<div>Title: Case Management Supervisor &mdash; Family Residential Shelter (Trauma-Informed Leadership)
Location: Bond Hill (Cincinnati, OH)&mdash; Bethany House Services
Bethany House Services believes every family deserves stability, dignity, and a path to lasting well-being. We combine trauma-informed care with practical supports to help families secure housing, build economic self-sufficiency, and flourish. We&rsquo;re a collaborative, mission-driven team that values empathy, cultural humility, and bold, hopeful action.
The Role We&rsquo;re seeking a dynamic Case Management Supervisor to lead our case management team, oversee high-quality services for families, and drive measurable outcomes. You&rsquo;ll supervise Case Managers, manage a caseload of 10-12 families, ensure program compliance, and partner with shelter leadership, direct service staff, and community resources to deliver client-centered, strength-based support.
What You&rsquo;ll Do<ul><li>
Lead with HEART: Supervise and support a team of case managers to deliver trauma-informed, client-centered services that promote housing stability and well-being.</li><li>
Grow People, Grow Impact: Provide regular supervision, coaching, and professional development; cultivate a positive, inclusive shelter culture and strong team morale.</li><li>
Optimize Service Delivery: Facilitate weekly team meetings, coordinate caseload distribution, and strategize to prevent burnout and ensure equitable support.</li><li>
Ensure Excellence: Review and sign off on service plans, case notes, and discharge plans; maintain quality, consistency, and policy compliance.</li><li>
Collaborate for Success: Work with shelter staff, housing partners, employers, and service providers to secure resources and expand opportunities for families.</li><li>
Monitor &amp; Improve: Track timeliness and effectiveness of interventions, identify barriers, and implement corrective action; use data to inform improvements.</li><li>
Champion Accessibility: Ensure culturally responsive practices and accessibility for clients from diverse backgrounds.</li><li>
Compliance and Quality: Maintain HIPAA-compliant records, SOPs, and reporting for funders and regulators; conduct chart audits and quality assurance.</li><li>
Data-Driven Leadership: Prepare metrics and reports for leadership; support continuous quality improvement initiatives in case management.</li></ul>
What Success Looks Like<ul><li>
Families experience clear, compassionate, goal-oriented case management that advances housing stability and economic self-sufficiency.</li><li>
A thriving, supported case management team with low burnout and strong collaboration.</li><li>
Compliance and data integrity across all records, with actionable insights driving program improvements.</li><li>
Strong partnerships with community resources that expand client opportunities.</li></ul>
Who You Are<ul><li>
Licensed professional: LCSW, LSW with supervisory designation, or equivalent licensed case manager (Ohio). Master&rsquo;s in Social Work (MSW) or equivalent required.</li><li>
Experienced: Minimum 2 years in case management, preferably in homeless or family shelter settings; proven trauma-informed, family-centered practice; leadership and supervision experience.</li><li>
Skilled Communicator: Excellent written and verbal communication, advocacy, crisis intervention, and de-escalation abilities.</li><li>
Data-Savvy: Comfort with case management systems and data-driven decision-making; ability to review, sign off, and ensure accuracy.</li><li>
Resourceful Problem-Solver: Creative, flexible thinker with strong organizational and time-management skills.</li><li>
Culturally Competent: Deep commitment to anti-oppression, cultural humility, and equitable service delivery.</li><li>
Collaborative: Comfortable working with shelter staff, housing specialists, service providers, and community partners.</li><li>
Flexible: Willingness to work some evening hours; comfortable in a fast-paced shelter environment.</li></ul>
Working Conditions<ul><li>
Primary work location: Family shelter facility</li><li>
Some evenings for programming accessibility</li><li>
Exposure to challenging circumstances including family crises and mental health situations</li><li>
Fast-paced environment with resident turnover</li><li>
Collaboration with shelter staff, housing specialists, and external providers</li><li>
Potential exposure to challenging behaviors or situations</li></ul>
What We Offer<ul><li>
Meaningful, mission-driven work with families in your community</li><li>
A supportive leadership team and opportunities for professional growth</li><li>
Competitive salary and benefits</li><li>
A culture that values well-being, collaboration, and innovation</li><li>
Commitment to trauma-informed, culturally responsive practice</li></ul>
Qualifications Required:<ul><li>
LCSW, LSW with supervisory designation, or equivalent licensed case manager (Ohio)</li><li>
MSW from an accredited program</li><li>
2+ years of progressive case management experience; homeless/family shelter context preferred but applicable experiences considered</li><li>
Demonstrated trauma-informed care and family-centered services</li><li>
Strong leadership, supervision, and team-building skills</li><li>
Knowledge of housing stability strategies, HUD resources, and community services</li><li>
Excellent written/verbal communication, advocacy, and crisis intervention skills</li><li>
Proficiency with case management and data systems; comfort with data-driven decisions</li></ul>
Essential Skills<ul><li>
Trauma-informed approach; sensitivity to the stress of homelessness</li><li>
Flexibility, adaptability, and resilience with vulnerable populations</li><li>
Crisis intervention and de-escalation abilities</li><li>
Cultural competency and anti-oppression awareness</li><li>
Patience, empathy, and professionalism</li><li>
Strong organizational and time-management capabilities</li><li>
Creative problem-solving and adaptability</li><li>
Ability to maintain professional boundaries while building rapport</li><li>
Knowledge of community resources and referral processes</li></ul>
How to Apply
If you&rsquo;re ready to lead with empathy, drive impact, and help families build brighter futures, we&rsquo;d love to meet you. Please submit:<ul><li>
A resume or CV</li><li>
A cover letter
</li></ul>About the Application Process
Bethany House Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and clients.</div>

Case Management Supervisor

Nulton Diagnostic

<div>Blended Case Management Supervisor 
 Position Description:
We are looking for a Blended Case Management Supervisor to join our Team!
Nulton Diagnostic &amp; Treatment Center is accepting applications for a Blended Case Management Supervisor for our Cambria County teams. The successful candidate will provide Blended Case Management Services and Supervision in accordance with Federal, State, and Agency requirements.
Education, Experience, Skills, Training:
The following minimum requirements shall be met by supervisors of blended case management services:
A. A master&rsquo;s degree in social work, psychology, rehabilitation, activity therapies, counseling or education and 3 years mental health direct care experience; or
B. A bachelor&rsquo;s degree in sociology, social work, psychology, gerontology, anthropology, history, criminal justice, theology, counseling, education, or be a registered nurse, and 5 years mental health direct care experience, 2 of which shall include supervisory experience; or
C. A bachelor&rsquo;s degree in nursing and 3 years mental health direct care experience.
Starting Salary $45,000 - $48,000
Annual Bonus of up to $10,000.
The successful applicant must have a valid Driver's License and be able to obtain Act 33, Act 34 and FBI clearances.
This is a full-time, salaried position which includes training, competitive salary, and medical, dental and vision benefits, as well as, paid vacation and paid holidays. This position also offers Incentive-Based Bonuses.
Nulton Diagnostic and Treatment Center is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status.</div>

Blended Case Management Supervisor

Wadi Degla Clubs Company S.A.E.

<div>
 
 Main job duties and responsibilities:
 
 <ol>
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 Develop and sustain long-standing relationships with company-approved vendors.
 </li>
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 Implement vendor selection programs to ensure that the best vendors are secured.
 </li>
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 Ensure to track, measure, report, and evaluate vendor performance.
 </li>
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 Establish standards and guidelines for vendors, monitoring vendors to ensure these policies are being followed to assess the performance of approved vendors.
 </li>
 <li>
 Cultivate and maintain relationships with vendors by communicating with them frequently to answer questions and check their satisfaction levels.
 </li>
 <li>
 Evaluate current vendor management programs and identify ways to improve them.
 </li>
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 Help and coordinate vendor processes and methods to approve vendors.
 </li>
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 Monitor contractual agreements for all vendors.
 </li>
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 Organize and track all documentation between the company and vendors.
 </li>
 <li>
 Participate in formulating workflow processes, methods, and policies for applying vendors.
 </li>
 <li>
 Resolve vendor disputes or issues quickly and efficiently.
 </li>
 <li>
 Review current vendors and analyze if they meet current company needs.
 </li>
 <li>
 Troubleshoot all vendor problems and present to management as required.
 </li>
 <li>
 Cancel contracts with vendors that are no longer needed in coordination with purchasing section heads.
 </li>
 <li>
 Perform any additional tasks that might be necessary for easier workflow, within the mainframe of the job&rsquo;s specialty.
 </li>
 </ol>
 
 
 
 
 Job requirements:
 
 
 Educational background and previous experience:
 
 <ol>
 <li>
 Suitable bachelor's degree, preferably in business administration or equivalent.
 </li>
 <li>
 Minimum 6-8 years of experience in the same field.
 </li>
 </ol>
 
 
 
 
 Knowledge and Functional Skills:
 
 <ol>
 <li>
 Strong verbal and written communication.
 </li>
 <li>
 Action plan development.
 </li>
 <li>
 Negotiation.
 </li>
 <li>
 Assertiveness.
 </li>
 <li>
 Marketing skills.
 </li>
 <li>
 Financial and business analysis skills.
 </li>
 <li>
 Good Computer skills.
 </li>
 <li>
 Good command of written and spoken English and Arabic languages.
 </li>
 <li>
 Presentation skills.
 </li>
 </ol>
 
 
</div>

Vendor Management Supervisor

Lightcurve ( fomerly Rainier Connect )

Order Management &amp; Dispatch SupervisorAny Lightcurve Office, currently including Eatonville, Yelm, Ellensburg, and TacomaAbout Lightcurve Headquartered in Tacoma, WA, Lightcurve is a local leader in delivering high-speed internet and digital connectivity solutions to communities throughout Washington State. With a commitment to provide innovative and reliable broadband services delivered with a focus on excellent customer service, Lightcurve is dedicated to connecting people, supporting community growth, and building networks that fuel our local economies.In 2023 Palisade Infrastructure (&ldquo;Palisade&rdquo;) closed on a transaction to acquire Rainier Connect, forming Lightcurve. In 2024 Lightcurve closed on a transaction acquiring the Washington state operations of Consolidated Communications. Since then, Lightcurve has announced plans to deploy fiber optic broadband in several communities. These investments will allow Lightcurve to rapidly invest in modern fiber-optic broadband networks in both existing markets as well as in several expansion markets, bringing the latest in high-speed reliable broadband solutions to its communities.Company Culture and Values - At Lightcurve, we are driven by our core values.Integrity Upholding the highest standards of integrity at all times.Delighting Our Customers: Delivering exceptional experiences that exceed expectations.Collaboration: Working together to create successful outcomes for customers and employees alike.Position SummaryThe Order Management &amp; Dispatch Supervisor plays a critical role in ensuring seamless coordination of field operations in a fast-growing telecommunications and fiber environment. This leader oversees daily dispatch functions, optimizing technician routing, scheduling, and resource allocation to deliver efficient, high-quality service. In addition, this role supervises Service Order Quality and Telecom Database Management functions, ensuring accuracy, compliance, and integrity across systems supporting E911, Caller ID (CNAM), and Number Porting (LNP). This position requires a nimble, creative, and solutions-oriented leader who can adapt quickly to changing priorities, think innovatively, and continuously improve processes to support operational excellence and an exceptional customer experience.Key ResponsibilitiesDispatch Operations Leadership<ul><li>Supervise daily dispatch operations, including scheduling, routing, and real-time job adjustments</li><li>Optimize technician utilization across installs, service calls, and maintenance work</li><li>Monitor workload distribution and dynamically adjust based on demand and priority</li><li>Ensure efficient execution of daily field activities to meet service commitments</li></ul>Service Order Quality &amp; Telecom Database Management<ul><li>Supervise employees responsible for service order accuracy, validation, and completion quality</li><li>Ensure all service orders are entered, updated, and closed with complete and accurate data</li><li>Oversee telecom database functions including:</li><li>E911 (Enhanced 911) address validation and compliance</li><li>Caller ID (CNAM) provisioning accuracy</li><li>Local Number Portability (LNP) / Number Porting processes</li><li>Monitor order fallout, rejects, and errors; implement corrective actions</li><li>Ensure compliance with regulatory requirements and industry standards</li><li>Maintain data integrity across systems (IVUE/OSS/BSS or equivalent)</li></ul>Real-Time Operations &amp; Problem Solving<ul><li>Act as the central escalation point for scheduling conflicts, delays, and field challenges</li><li>Make quick, informed decisions to reroute resources and minimize service disruptions</li><li>Adapt to changing conditions such as outages, weather, staffing gaps, and urgent priorities</li></ul>Process Improvement &amp; Innovation<ul><li>Identify inefficiencies in dispatch workflows and service order processes</li><li>Implement creative solutions to improve routing, scheduling, and data accuracy</li><li>Leverage reporting and analytics to improve operational performance and reduce errors</li><li>Support system enhancements and continuous improvement initiatives</li></ul>Cross-Functional Collaboration<ul><li>Partner with Field Operations, Customer Care, Sales, IT, and Network teams</li><li>Align scheduling priorities with customer commitments and operational capacity</li><li>Collaborate on system improvements, order flow enhancements, and data accuracy initiatives</li><li>Support rollout of new products, services, and operational processes</li></ul>Performance Management &amp; Accountability<ul><li>Track and report on key performance indicators (KPIs), including:</li><li>On-time arrival and completion rates</li><li>Technician productivity and utilization</li><li>Service order accuracy and completion rates</li><li>Order fallout/error rates (E911, CNAM, LNP)</li><li>Establish and maintain team scorecards and performance metrics</li><li>Identify performance gaps and drive improvement through coaching and accountability</li></ul>Team Leadership &amp; Development<ul><li>Lead, coach, and develop dispatch and service order/database team members</li><li>Foster a culture of accountability, collaboration, and continuous improvement</li><li>Support hiring, onboarding, and training of team members</li><li>Address performance issues proactively, including coaching and corrective action when appropriate</li></ul>Operational Awareness &amp; Customer Focus<ul><li>Maintain strong knowledge of telecommunications products, services, and workflows</li><li>Identify trends impacting service delivery, efficiency, and customer experience</li><li>Ensure dispatch and order processes support a high-quality customer experience</li><li>Promote clear, professional communication across all interactions</li></ul>Systems &amp; Tools Management<ul><li>Utilize dispatch and telecom systems (IVUE or equivalent OSS/BSS platforms)</li><li>Ensure accurate data entry, tracking, and reporting</li><li>Support adoption of new tools, technologies, and system enhancements</li><li>Maintain documentation and reporting standards</li></ul>QualificationsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Telecommunications, or related field or equivalent experience</li><li>3&ndash;5+ years of experience in dispatch, telecom operations, service order management, or customer service</li><li>1&ndash;3+ years of supervisory or leadership experience preferred</li></ul>Technical Knowledge<ul><li>Understanding of telecom processes including:</li><li>Service order lifecycle</li><li>E911 provisioning requirements</li><li>Caller ID (CNAM) management</li><li>Number porting (LNP) processes</li><li>Familiarity with telecom systems (IVUE, OSS/BSS, or similar)</li><li>Knowledge of regulatory and compliance requirements related to telecom data</li></ul>Core Skills<ul><li>Strong problem-solving and decision-making abilities</li><li>Ability to prioritize and adapt quickly in a fast-paced environment</li><li>Excellent communication, collaboration, and coordination skills</li><li>Strong organizational skills with attention to detail and accuracy</li><li>Analytical mindset with ability to use data to drive decisions</li></ul>Key Competencies<ul><li>Agility &amp; Adaptability &ndash; Thrives in a changing environment and pivots quickly</li><li>Creative Problem Solving &ndash; Develops innovative solutions to improve outcomes</li><li>Operational Excellence &ndash; Drives efficiency, accuracy, and consistency</li><li>Collaboration &ndash; Builds strong relationships across teams</li><li>Accountability &ndash; Owns results and team performance</li><li>Customer Focus &ndash; Prioritizes service quality and customer experience</li></ul>Success Metrics<ul><li>Improved dispatch efficiency and technician utilization</li><li>Increased on-time service delivery</li><li>Reduced service order errors and fallout rates</li><li>Accurate and compliant telecom database management (E911, CNAM, LNP)</li><li>Strong team performance, engagement, and development</li><li>Measurable improvements in customer experience</li></ul>Location, Physical &amp; Work Requirements:<ul><li>This position is in office, with the possibility of some remote work after an initial 90 day evaluation.</li><li>Must be able to perform extended periods of time sitting/standing, typing, and viewing computer screens.</li><li>Willingness to occasionally work flexible hours, including evenings or weekends, to meet important deadlines, when required.</li></ul>Compensation: <ul><li>This full-time salary position pays $80,200 - 93,000K annually</li><li>Reimbursable mileage/travel between offices as needed or fleet vehicle assignment if possible</li><li>Medical, Dental and Vision insurance</li><li>Optional supplemental insurance programs</li><li>401K w/ Employer match</li><li>Access to Employee Assistance Programs</li><li>10 Paid Holidays</li><li>4 weeks per year Paid Time Off (prorated &amp; accrued)</li></ul>Lightcurve is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.Job Type: Full-timePay: $80,200.00 - $98,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Order Management & Dispatch Supervisor

Gulf Craft Trading & Services WLL

Location: Qatar. Joining: ImmediateJob Responsibilities<ul><li>Supervise implementation of approved Traffic Diversion Plans (TDPs)</li><li>Ensure compliance with QCS &amp; Ashghal Work Zone Traffic Management standards</li><li>Manage site traffic teams and daily operations</li><li>Oversee installation of traffic signs, cones, barriers, and safety devices</li><li>Ensure safety of road users and workers</li><li>Handle road closures, diversions, and emergency traffic situations</li><li>Maintain daily reports and coordinate with engineers &amp; HSE team</li></ul>Requirements<ul><li>3&ndash;5 years of experience in traffic management / road projects</li><li>Mandatory TTM / Work Zone Traffic Management certification</li><li>Strong knowledge of QCS standards</li><li>Experience in Qatar road projects preferred</li><li>Valid Qatar Driving License (preferred)</li><li>Good communication &amp; leadership skills</li></ul>Preferred CandidatesCurrently in Qatar Ready to join immediatelyApply NowEmail: hr_gulfcraft@outlook.com WhatsApp: 77074900Job Type: Contract Contract length: 6 monthsWork Location: In person

SITE TRAFFIC MANAGEMENT SYSTEM SUPERVISOR (STMS)

Molina Healthcare

<div>
 
 JOB DESCRIPTION Job Summary
 
 
 
 Leads and supervises multidisciplinary team of healthcare services professionals in some or all of the following functions: care management, utilization management, behavioral health, care transitions, long-term services and supports (LTSS), and/or other special programs. Ensures members reach desired outcomes through integrated delivery and coordination of care across the continuum, and contributes to overarching strategy to provide quality and cost-effective member care.
 
 
 
 Essential Job Duties
 
 
 
 <ul>
 <li>
 Assists in implementing health management, care management, utilization management, behavioral health and other program activities in accordance with regulatory, contract standards and accreditation compliance.
 </li>
 <li>
 Functions as a "hands-on" supervisor, assisting with assessing and evaluation of systems, day-to-day operations and efficiency of operations/services.
 </li>
 <li>
 Assists in the coordination of orienting and training staff to ensure maximum efficiency and productivity, program implementation, and service excellence.
 </li>
 <li>
 Trains and supports team members to ensure high-risk, complex members are adequately supported.
 </li>
 <li>
 Assists with staff performance appraisals, ongoing monitoring of performance, and application of protocols and guidelines.
 </li>
 <li>
 Collaborates with and keeps healthcare services leadership apprised of operational issues, staffing, resources, system and program needs.
 </li>
 <li>
 Assists with coordination and reporting of department statistics and ongoing client reports, as assigned.
 </li>
 <li>
 Local travel may be required (based upon state/contractual requirements).
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 At least 5 years health care experience, and at least 2 years of managed care experienced in one or more of the following areas: utilization management, care management, care transitions, behavioral health, long-term services and supports (LTSS), or equivalent combination of relevant education and experience. r equivalent combination of relevant education and experience.
 </li>
 <li>
 Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Master of Social Work (LMSW). Clinical licensure and/or certification required ONLY if required by state contract, regulation, business operating model, or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
 </li>
 <li>
 Ability to manage conflict and lead through change.
 </li>
 <li>
 Operational and process improvement experience.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Working knowledge of Microsoft Office suite.
 </li>
 <li>
 Ability to prioritize and manage multiple deadlines.
 </li>
 <li>
 Excellent organizational, problem-solving and critical-thinking skills.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Registered Nurse (RN). License must be active and unrestricted in state of practice.
 </li>
 <li>
 Certified Case Manager (CCM), Certified Professional in Health Care Management certification (CPHM), Certified Professional in Health Care Quality (CPHQ) or other health care or management certification.
 </li>
 <li>
 Medicaid/Medicare population experience.
 </li>
 <li>
 Clinical experience.
 </li>
 <li>
 Supervisory/leadership experience.
 
 
 </li>
 </ul>
 #PJHPO3
 
 
 To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
 
 
 Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
 
 
 Pay Range: $66,456 - $129,590 / ANNUAL
 
 
 <ul>
 <li>
 Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
 
 
 </li>
 </ul>
</div>

Supv, Healthcare Services

Acciona- Qatar

We’re Hiring: Sr. Supervisor Location: Dammam, KSA We are seeking an experienced and proactive Senior Supervisor – Soft Services to oversee and manage all soft facility management operations. The ideal candidate will ensure high standards of cleanliness, hygiene, and customer satisfaction across the facility while leading teams and optimizing service delivery. Key Responsibilities:· Supervise daily soft service operations including housekeeping, cleaning, waste management, and pest control.· Lead, train, and motivate a team of supervisors, cleaners, and support staff.· Ensure compliance with health, safety, and environmental standards.· Conduct regular inspections and audits to maintain service quality.· Develop and implement cleaning schedules, procedures, and service improvements.· Manage manpower planning, attendance, and shift allocations.· Handle client communication and ensure service level agreements (SLAs) are met.· Monitor inventory levels and coordinate procurement of cleaning materials and equipment.· Prepare reports on performance, incidents, and operational metrics.· Address complaints and resolve issues promptly and professionally. Requirements:· Bachelor’s degree or diploma in Facility Management, Hospitality, or a related field.· Minimum 5–8 years of experience in soft services or facility management, with at least 2 years in a supervisory role.· Strong leadership and team management skills.· Knowledge of cleaning standards, chemicals, and equipment.· Familiarity with health &amp; safety regulations.· Excellent communication and organizational abilities.· Ability to work under pressure and manage multiple priorities. Job Type: Full-timeWork Location: In person

Senior Supervisor

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