management trainee

EZCORP, Inc.

<div>Address: 9560 Kempwood Houston, Texas 77080
Brand: EZPawn
Pay range is based on experience from $11.00/hr to $15.00/hr
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!<ul><li>
Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program</li><li>
Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour</li><li>
Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position</li><li>
Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store</li></ul>
In addition to a great career, here are some of the other things we offer our Team Members:<ul><li>
Free Health Insurance*</li><li>
Competitive Wages</li><li>
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance</li><li>
Great Working Hours</li><li>
401(k) with Company Match</li><li>
Generous Paid Time Off</li><li>
Holiday Pay</li><li>
Store Discount</li></ul>
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:<ul><li>
Providing excellent customer service by greeting customers, interacting with customers in person and on the phone</li><li>
Processing sales, loans, and extensions</li><li>
Performing opening and closing store duties</li></ul>
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:<ul><li>
High school diploma or GED</li><li>
Customer service, cashier, or retail experience</li><li>
Excellent communication and interpersonal skills</li><li>
Work well independently and as member of a team</li><li>
Ability to multitask</li><li>
Able to pass a criminal background check and drug test</li><li>
Adhere to all Company policies, procedures, and regulations</li><li>
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus</li><li>
Sales background, a plus</li><li>
Bilingual, a plus</li></ul><ul><li>No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.</li></ul></div>

Retail Customer Service

MD Anderson Cancer Center

<div>This Senior Facilities Project Manager will be a part the Space Revitalization Program which bridges the gap between patient/visitor/staff experience, aesthetics, functionality, and operational necessity. 
 
Facilities Planning, Design and Construction (FPDC) is responsible for executing over 400 active projects ranging from $1,000 to multi-billion-dollar builds, implementing a $10 billion capital expansion program spanning clinical, research, hospitality, and infrastructure facilities. FPDC has over 200 professionals including project managers, planners, architects, designers, and operations experts, working as a team to complete all of these projects. 
 
The ideal candidate will have architecture, construction, healthcare, school district, or other commercial owner project management experience preferably in space revitalization. 
 
The work schedule is hybrid/remote - working hybrid Monday and Friday; onsite Tuesday - Thursday based on business need.
 
 
The salary range is $119,500 - $149,500 - $179,500. 
 
MD Anderson offers our employees: 
<ul><li>Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week</li><li>Group Dental, Vision, Life, AD&amp;D and Disability coverage</li><li>Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals</li><li>Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs</li><li>Tuition Assistance Program after six months of service</li><li>Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans</li><li>Employer paid life, AD&amp;D and an illness-related reduced salary pay program</li><li>Extensive wellness, recognition, fitness, employee health programs and employee resource groups.</li></ul> 
Why Join MD Anderson? 
 
Be part of a world-renowned cancer center making an impact across Texas and beyond. 
 
Collaborate with top-tier leaders and institutions in academic medicine 
 
Help shape the future of healthcare through bold, system-wide innovation 
 
Work with a Mission-Driven Organization: Be part of MD Anderson's mission to eliminate cancer through integrated patient care, research, and education, contributing to a globally recognized institution with a meaningful purpose. 
 
SUMMARY 
 
The primary purpose of the Senior Facilities Project Manager position is to represent Facilities Planning, Design and Construction while providing project management expertise in management of one or more assigned projects. Under minimal direction, independently manages complex major capital facility projects. Possess an extensive knowledge of construction processes, product application and building/infrastructure component assembly. Demonstrate broad project management skills in the management of integration/coordination of project elements, delegation of activities in the management of stakeholders, scope management, time management, cost management, quality assurance, managing changes priorities and communication management in the generation, collection, dissemination, storage and ultimate disposition of project information. Assures compliance with, and adheres to, current institutional and industry standards. 
 
JOB SPECIFIC COMPETENCIES 
Project Management
 
 
Manage the key projects aspects of scope, budget, schedule, and project contract compliance. Ensure that projects are successfully completed on schedule, within the approval budget and in accordance with applicable quality standards.
 
 
Guide and manage the Project Team ( customers, General Contractor/Construction Manager, Consultants, Capital Planning &amp; Management internal resources and Facilities Management Division groups) to yield productive actions through conflict management and use of good written and verbal communication to ensure a successful project completion. 
 
Compliance/Regulations
 
 
Manage contractual compliance and relationships for the assigned projects. Defines &amp; implements contractual and financial strategies. Coordinate approval procedures with the BOR, THECB, FSC and associated State Agencies. Work collaboratively with Supply Chain Services in the preparation of necessary documentation for contract award. Support the ROCIP on the selected projects. 
 
Documentation/Recordkeeping
 
 
Develops and manages project documentation, record keeping, financial and activity status reports that are accurate, up-to-date, clear and complete in support of the decision making, issue solving and informing processes of a project. Ensure that the project documentation records are organized and stored properly. 
 
Other duties as assigned. 
 
Required: 
<ul><li>
Bachelor's Degree Construction Management, Construction Science or other construction related Architectural Engineering field or related discipline.
</li><li>Five years Project management/construction experience.
</li><li>May substitute Bachelor's degree with additional years of equivalent experience on a one to one basis.</li></ul> 

Preferred:
 
<ul><li>Ten years experience in relevant commercial Construction Management and/or Interior/Architectural design, with a focus in healthcare, academic, and/or research facilities.</li><li>
Experience in procurement and building activation/move coordination.</li></ul> 
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
 
 
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
 
 
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html 
 
Additional Information
 
<ul><li>Requisition ID: 179583
</li><li>Employment Status: Full-Time
</li><li>Employee Status: Regular
</li><li>Work Week: Days
</li><li>Minimum Salary: US Dollar (USD) 119,500
</li><li>Midpoint Salary: US Dollar (USD) 149,500
</li><li>Maximum Salary : US Dollar (USD) 179,500
</li><li>FLSA: exempt and not eligible for overtime pay
</li><li>Fund Type: Hard
</li><li>Work Location: Hybrid Onsite/Remote
</li><li>Pivotal Position: Yes
</li><li>Referral Bonus Available?: Yes
</li><li>Relocation Assistance Available?: Yes
</li></ul> 
#LI-Hybrid</div>

Space Revitalization Construction Senior Project Manager

Turner & Townsend Pty Limited

<div>Company Description 
Turner &amp; Townsend is an independent professional services company specializing in programme management, project management, cost management and consulting across the property, infrastructure and natural resources sectors.
With 104 offices in 44 countries, we draw on our extensive global and industry experience to manage risk while maximizing value and performance during the construction and operation of our clients&rsquo; assets. 
Job Description 
Overview:
Do you want to be part of our successful Graduate Development Program supporting top clients for Turner &amp; Townsend across the U.S. We are hiring an ambitious and forward-thinking Project Management Analyst to work in our growing team.
The route to becoming a professional at Turner &amp; Townsend involves development in various competencies. The Turner &amp; Townsend Graduate Development Program has been designed to provide recent graduates, with less than two years of industry experience, with opportunities to further develop their careers and offer exposure to the services in which we specialize in order to become a successful consultant upon graduation of the program.
The Program is intended to take approximately 2 years in duration, and experience is based upon achievement of various competencies in each core service.
The program is offered at our Houston, TX location.
As a Project Management Analyst, you will play a key role in managing construction and infrastructure projects from concept to completion. You&rsquo;ll work with clients and teams to control scope, schedule, cost, and quality ensuring successful delivery every time.
Key Responsibilities:<ul><li>
Assist the Project Manager in ensuring the project is managed to the right quality standards and completed efficiently and on time.</li><li>
Manage individual tasks throughout the construction process including submittal and RFI processes.</li><li>
Assist with the preparation of proposals for new projects or variations to existing projects.</li><li>
Assist with establishing effective project governance, processes and systems to be utilized throughout the project.</li><li>
Ensure that key information and data are effectively shared and appropriately retained.</li><li>
Build and maintain strong relationships with the client and team members.</li><li>
Interface with multiple stakeholders, including executive management, project team members, consultants and vendors.</li><li>
Assist with the flow of project information between team members / stakeholders.</li><li>
Attend relevant meetings, update and maintain current issues/actions logs.</li><li>
Transcribe meeting minutes and action items and drive each item to closure.</li><li>
Development of detailed project plans, attendance at status meetings and follow-up with team members on completion status, close-out of open items.</li><li>
Contribute monthly reporting on various aspects of the Client's program.</li><li>
Preparation of various reports for multiple audiences, including formal project management reports, executive dashboards, and other reporting requirements.</li><li>
Daily tasks include submittal approval management, RFI processing, change order management, meeting coordination, punch-list management, administration of project observation reports, participation in commissioning, and transition of close-out documentation to operations.</li><li>
Procurement: Assist with the procurement of suppliers / resources as required.</li><li>
Monitor and assist the Project Manager with applying performance management techniques.</li><li>
Monitor and report on project costs/spending, maintain project cost tracking &amp; EVM systems.</li><li>
Liaise with the client&rsquo;s finance team and others to obtain information, review &amp; report finance/cost data.</li><li>
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</li></ul> 
Qualifications<ul><li> 
0-2 years of industry experience</li><li>
Bachelors and/or Masters Degree</li><li>
Preferred Degrees:</li><li>
Construction Management</li><li>
Construction Science</li><li>
Engineering</li><li>
Project Management</li><li>
General Business</li></ul> 
Additional Information 
Turner &amp; Townsend is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you&rsquo;d like to view a copy of the company&rsquo;s affirmative action plan, please email recruitmentUSA@turntown.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Human Resources Department at 713-457-9400 or recruitmentUSA@turntown.com. This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
 #LI-JF1<div></div>
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LinkedIn</div>

Project Management Analyst – Graduate Development Program

CBIZ

<div>CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.</div>
 <div>Minimum Qualifications
<ul><li>Bachelor&rsquo;s degree or equivalent experience required
</li><li>At least 6 years of related experience required
</li><li>Minimum 3 years of supervisory experience required
</li><li>A degree in Information Technology, Computer Systems Analysis, or Management Information Systems is preferred
</li><li>PMP preferred
</li><li>Demonstrated knowledge of healthcare industry regulations, policies, and procedures
</li><li>Demonstrated knowledge and experience working with business stakeholders and leaders, IT project planning, delivery, and execution using Traditional and Agile SDLC methodologies
</li><li>Experience with VSTS, Jira, and/or other team/project collaboration tools
</li><li>Ability to work in and lead a team, while communicating and coordinating with peer teams
</li><li>Ability to formulate, document and recommend new policies and procedures
</li><li>Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally
</li><li>Ability to travel as required by business and on-call availability
</li><li>Ability to lift up to 50lbs</li></ul></div>
 <div>Essential Functions and Primary Duties
<ul><li>Successfully manage and deliver large, high-value, complex projects related to corporate and service line data and reporting projects as scoped, on-time, and within budget.
</li><li>Collaborate with developers and analysts to identify activities, deliverables, and milestones for the schedule and to estimate and assign required tasks necessary to complete the project. Perform project risk assessment and select and implement appropriate risk strategies.
</li><li>Document and own projects with Azure Dev Ops (ADO) and hold the developers / analysts accountable for keeping ADO updated with specific jobs, tasks and bugs.
</li><li>Manage release cycles in ADO, ensuring all release items are approved and properly documented for ongoing change management and communication.
</li><li>Actively identify and seek resolution of issues that are impacting progress of projects.
</li><li>Provide leadership and motivation to project team members throughout the project lifecycle.
</li><li>Implement and oversee project communication plans that ensure appropriate level of communication with executives, internal colleagues, and external stakeholders.
</li><li>Direct and coordinate activities of all parties involved in the project to ensure that the project progresses on time, completely and accurately with a high satisfaction rate from the project stakeholders.
</li><li>Accurately forecast project ROI and OKRs and report on status, risks, and progress on a weekly, monthly and quarterly basis for Leadership.
</li><li>Prepare status reports along-side project team and modify schedules or plans as required.
</li><li>Continuously benchmark project management performance to identify improvements and achieve higher capability maturity in project and portfolio management.
</li>Manage multiple projects at a time, including those that may be assigned outside of the BI&amp;DI team. 
<li>
</li></ul>Preferred Qualifications
<ul><li>7+ years of project management experience.
</li><li>A Bachelor&rsquo;s degree in business management, technology management, accounting/finance/economics, or computer science/engineering.
</li><li>A demonstrable record delivering multiple large, high-value, complex on-premise and cloud-centric IT projects as scoped, on-time, and within budget.
</li><li>Experience using a variety of PM skills across both Traditional and Agile approaches.
<ul><li>Must be able to create and manage work breakdown structures, project schedules, project budgets, project risk registries, issue logs at an advanced level.
</li><li>Must be able to lead sprint planning sessions, organize and refine backlogs, lead sprint reviews and retrospectives, and guide teams new to Agile.
</li><li>Must be able to manage vendors, from contract negotiation through transition to operational support.
</li></ul></li><li>Experience using a variety of best practices for organizing, leading, and communicating with project teams.
<ul><li>Must be able to lead and direct large project teams across multiple US and non-US locations through forming, storming, norming, and performing phases. Must be able to clearly communicate, verbally and in writing, to various levels of project leadership to convey status of projects.
</li><li>Must be able to negotiate and manage expectations of key senior and executive stakeholders.
</li></ul></li><li>Proven experience in business process improvement using information technology, and organizational change management related to new technology introduction.
</li><li>MBA or Master&rsquo;s degree in business management or technology management is a plus.
</li><li>PMP and/or Agile certifications, such as Certified Scrum Master, is a plus.
</li><li>Public accounting firm experience or experience with tax or assurance product development is a plus.
</li><li>Knowledge of common business operations applications such as CRM and ERP, is preferred.
</li><li>Experience managing Merger &amp; Acquisition projects focused on technology transition and integrations is a plus.</li></ul></div>

Project Manager | Business Intelligence & Data Insights

<div><div><div>BELONG. CONNECT. GROW. with KBR. 
Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely. 
We are seeking a highly skilled Deputy Program Manager (DPM) to provide leadership, oversight, and operational management for multiple contracts.
THIS POSITION IS CONTINGENT UPON CONTRACT AWARD
This remote position requires 25% travel and offers the opportunity to drive high-quality program execution while supporting customer and subcontractor relationships.</div><div>
Key Responsibilities</div><div><ul><li>
Leadership &amp; Program Execution: Support the Program Manager in directing and managing multiple work groups across planning, task order management, budgeting, property management, and procurement. Ensure all work meets quality, schedule, and cost expectations. Work with the Program Manager to adjudicate regional allocation of headcount/workshare among teammates. Travel to assigned sites, meet regularly with the client and employees. Understand regional compliance with all contract requirements. Support regional/service area for continuous improvement and implement improvements. Work closely with the Program Manager on any staff or resource issue within the assigned regional/service area of the Program, including the direction or re-direction of resources to facilitate execution of any task. Other duties as assigned.</li></ul></div><div><ul><li>
Operational Management: Oversee cost, schedule, and technical performance of program task orders. Lead technical and cost proposal development, approval, and submission. In absence of the Program Manager, act as primary POC to the client to ensure communication specific to that client. Develop, monitor, and recommend strategic plans to support contract requirements and emerging client needs. Monitor innovations/ improvements for success in contract execution. Work closely with Program Management to make overall operational decisions regarding deployment of resources among regional/service locations. Provide management/inputs in selection, training, and performance of assigned and/or matrixed personnel. Manage regional staffing plans, oversee regional resources, and project execution; comply with all reporting requirements. Prepare and participating in, presentation of monthly internal program reviews and status reports as needed. Plan regional Teammate, PMO, and client meetings as needed.</li></ul></div><div><ul><li>
Stakeholder Engagement: Act as the primary point of contact for customers in the Program Manager&rsquo;s absence, providing updates on program performance and ensuring customer satisfaction. Interface with customers on a consistent basis to ensure that team meets expectations, modify plan/processes to successfully meet client requirements. Implement customer satisfaction process, reporting and response; ensure metrics are captured and reported. Participate in investigations for corrective actions/nonconformance.</li></ul></div><div><ul><li>
Financial &amp; Compliance Oversight: Serve as funds manager, ensuring compliance with contracts, task orders, and company/government policies. Monitor safety, cost, and technical performance.</li></ul></div><div><ul><li>
Quality &amp; Process Improvement: Lead portfolio-wide Quality Improvement Initiatives and maintain document control processes, including Standard Operating Procedures (SOPs) and Quality Management Plans.</li></ul></div><div><ul><li>
Staff Development &amp; Team Management: Promote team morale through mentorship, training, and career development. Conduct performance evaluations, manage staffing needs, and oversee resource allocation. Assist with defining staffing needs, recruitment, retention and development.</li></ul></div><div><ul><li>
Strategic Growth &amp; Business Development: Support Business Development efforts, including proposal writing, past performance documentation, and technical submissions. Identify opportunities for growth and expansion within existing contracts.</li></ul></div><div>
Qualifications</div><div>
Education &amp; Licensing</div><div>
Master&rsquo;s degree in a related field with an active clinical license at the highest state level in counseling, social work, or psychology.</div><div> 
Experience:</div><div>
6+ years of leadership experience in behavioral health care operations within the Department of Defense, corporate, or civilian sectors.</div><div><ul><li>
Extensive experience in clinical supervision of non-medical counseling, negotiating and formalizing Service Level Agreements (SLAs), and wellness services (CEAP preferred).</li></ul></div><div><ul><li>
Strong knowledge of military mission activities, military treatment facilities, civilian behavioral health, wellness, and EAP services.</li></ul></div></div><div><div><ul><li>
Experience in a Program Management Office (PMO) is a plus.</li></ul></div><div><ul><li>
Experience managing subcontractors.</li></ul></div><div> 
Certifications &amp; Skills:</div><div>
PMP certification (or ability to obtain within six months).</div><div><ul><li>
Lean Six Sigma or Certified Professional in Healthcare Quality (CPHQ) preferred (or ability to obtain within six months).</li></ul></div><div><ul><li>
Clinical supervisory credential preferred (or ability to obtain within one year).</li></ul></div><div><ul><li>
A Secret level clearance, at a minimum.</li></ul></div><div> 
Leadership &amp; Strategy</div><div>
Proven ability to lead, mentor, and develop teams in a government contracting and matrixed management environment. Strong strategic mindset to drive growth and expand business opportunities.</div></div>
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team&rsquo;s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver &ndash; Together.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Click here to learn more: KBR Benefits New | KBR
Belong, Connect and Grow at KBR 
 
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team&rsquo;s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver &ndash; Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</div>

Remote Deputy Program Manager (Behavioral Healthcare Operations)

SpectrumAM

<div>Team Lead - Site Management
JOB DESCRIPTION
The Team Lead - Site Management plays a pivotal role in driving success across the division by supporting the Division Leadership and collaborating closely with the Manager of Site Inspections. This person will be responsible for the geographical territories as assigned. This position is responsible for ensuring the effective implementation of strategies that enhance community impact and engagement, while maintaining compliance with property codes and governing documents. The Assistant Manager will make recommendations for site portfolios, working with the Manager of Site Inspections and local division leaders to address challenges and optimize service delivery. In addition to managing day-to-day operations, this role involves fostering a positive organizational culture and promoting long-term success through strategic planning and development initiatives.
Key responsibilities include facilitating communication between the Site Management Team, the Manager, and local division leaders, ensuring alignment with organizational goals, and addressing client inquiries and concerns with professionalism. The Assistant Manager will also play a crucial role in mentoring and training team members, conducting performance evaluations, and fostering a collaborative environment that encourages growth and innovation. By coordinating with local division leadership, the Assistant Manager will ensure that site management efforts are integrated with broader organizational objectives, contributing to the overall success and sustainability of the division. This position is ideal for someone who is proactive, detail-oriented, and committed to driving excellence in site management. 
OTHER RESPONSIBILITIES<ul><li>Work closely with the Manager of Site Inspections to oversee daily operations to ensure efficiency and consistency across all divisions.</li><li>Manage and oversee department operations in alignment with the company&rsquo;s strategic vision and standards, ensuring continuity and excellence in service delivery.</li><li>Possess expert-level knowledge of property codes for all markets.</li><li>Ability to read, understand, and accurately interpret governing documents.</li><li>Possess an in-depth understanding of the processes and backend systems, including CINC Manager, CINC Systems, the Spectrum and JellyBird apps, and CINC WebAxis.</li><li>Support and facilitate cross-divisional support amongst teams.</li><li>Conduct audits, review, and edit property bullet point forms at least quarterly to ensure understanding.</li><li>Ownership and understanding of all aspects and systems for Fleet Management systems:</li><li>Fleet Car Management &ndash;</li><li>D/W Fleet Car Log</li><li>Maintenance Log</li><li>Receipt Submissions</li><li>Fleet Car GPS</li><li>Fleet Car Remote Parking Agreement</li><li>Fleet Car Check-In/Check-Out</li><li>Ability to approve small repairs when needed.</li></ul>
Understanding of:<ul><li>Creation of Violation Policies</li><li>Quality Control (QC)</li><li>Input and Review to Ensure Proper Setup of Letter Templates for Policies</li><li>Legal Packet Submissions</li><li>Collaborate with other Assistant Managers of Site Inspections.</li></ul>
Team Leadership and Development:<ul><li>Collaborate with the Manager of Site Inspections to train and lead a high-performing, motivated team, ensuring alignment with departmental goals and fostering a positive work environment.</li><li>Build a positive and accountable workplace culture.</li><li>Coach, develop, and mentor Site Managers.</li><li>Identify talent and make recommendations on considerations of staff to develop the team into Sr., Mentor, and SM Compliance positions.</li><li>Evaluate employee performance and provide feedback to the Manager of Site Inspections.</li><li>Monitor team performance with monthly 1:1&rsquo;s and Playbooks every 6 months.</li><li>Monitor and review Drive Reports for completion, accuracy, and consistency.</li><li>Audit and review Homeowner Correspondence through the homeowner portal and app to ensure consistent responses are being had.</li><li>Take feedback from the Assistant Manager of Compliance on account errors and implement coaching and training.</li></ul>
Customer Service and Satisfaction:<ul><li>Develop and maintain strong relationships with Board Members in all divisions, acting as a trusted advisor when issues arise to ensure their needs and expectations are effectively addressed.</li><li>Address Board Member complaints promptly and effectively, following through to ensure satisfactory resolutions and maintaining positive relationships.</li><li>Address and resolve escalated challenges from homeowners, ensuring timely and effective solutions that enhance customer satisfaction.</li><li>Collaborate with the Client Relations Manager to implement strategies that ensure a high level of customer satisfaction, continuously monitoring feedback and making improvements as needed.</li><li>Analyze customer feedback routinely to identify areas for improvement and make recommendations to the Manager of Site Inspections for changes that enhance service quality.</li><li>Regularly assess customer service practices to ensure they meet company standards and identify opportunities for enhancement.</li></ul>
Division Level Support:<ul><li>Develop and maintain strong relationships with Division Leadership, Community Manager teams, and Site Management teams to ensure alignment with organizational goals and priorities.</li><li>Audit Team Schedules to ensure contractual obligations are met.</li><li>Facilitate seamless communication and coordination among departments, supporting leadership initiatives and enhancing overall satisfaction.</li><li>Gather and analyze feedback from Division Leadership and Community Management teams to identify areas for improvement, ensuring alignment with company goals and objectives, and collaborate with Site Management to implement solutions that effectively address their needs.</li><li>Provide strategic support to division leaders and Community Managers, assisting in the development and execution of plans that drive organizational success.</li><li>Address and resolve conflicts or challenges within the division promptly, fostering a positive and productive work environment.</li><li>Support leadership and team development initiatives by identifying opportunities for growth and providing resources to enhance skills and capabilities.</li><li>Work closely with the Manager of Site Inspections and Division Leaders to coordinate and optimize portfolio assignments, ensuring alignment with strategic objectives and efficient resource allocation.</li><li>Work closely with the Manager of Site Inspections to create FAQs with continued training and support to Community Managers.</li></ul> 
REQUIREMENTS
For this position, you must have a valid driver&rsquo;s license, auto insurance, and a safe driving record. We do not require experience in our industry, but we highly value initiative and the ability to work independently.
Knowledge<ul><li>
Must be computer literate and familiar with Microsoft Word and Excel</li><li>
Understand how to enter data into databases and iPads.</li></ul>
Desired Skills<ul><li>
Proven skill in conflict resolution and customer service</li><li>
Detail oriented</li><li>
Positive attitude
</li><li>Influential
</li><li>Culture champion</li><li>
Critical Thinking</li><li>
Organization and time management</li><li>
Problem-solving and analysis</li><li>
Clear and professional communication, both written and verbal</li></ul>
Abilities<ul><li>
Able to understand and carry out oral and written requests</li><li>
Able to multitask and learn in a fast-paced environment</li><li>
Customer-service minded with the ability to work as part of a team and maintain a calm demeanor during customer interactions and peak times</li></ul>
SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS
We offer a comprehensive package that is more than just a paycheck<ul><li>
For the first year, you will be required to work out of our local office. This initial period is crucial for acclimating to our team and processes. After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan. This plan reflects our culture of trust and belief in the hybrid model, empowering employees to work both in-office and remotely, depending on the role and business requirements</li><li>
Recognized as Best Places to Work since 2007!</li><li>
Fastest Growing Company - Fast Track 50 in 2020.</li><li>
San Antonio-based homeowners&rsquo; association management company.</li><li>
Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.</li><li>
Work / Life balance.</li><li>
5 weeks of PTO to allow for rest, travel, family, and your hobbies.</li></ul><ul><li>
Forty paid hours per year for community service activities.</li><li>
11 Annual Paid Holidays.</li><li>
Internal Learning and Development Management System.</li><li>
The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&amp;D and a 401k program.</li><li>
Free medical clinic in-house (in the San Antonio office &ndash; virtual appointments for other offices).</li></ul><ul><li>
Well-structured career track plan with a 6-month review.</li><li>
Annual Salary $50,000.00 with reviews and performance increase opportunities every 6 months.</li><li>
Company Fleet Car Provided</li><li>
Address: 16001 Park Ten Pl, STE 135, Houston, TX 77084 3000 Research Forest Drive, Suite 200, The Woodlands, TX 77381 2525 Bay Area Blvd. Suite 130 Houston, Texas 77058</li></ul>
For more information about Spectrum AM, visit our website at https://spectrumam.com/careers/
If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.
Spectrum AM is an Equal Opportunity Employer.</div>

Team Lead - Site Management

Huntington Bank

<div><h1 class="jobSectionHeader">Description</h1>
The Treasury Management Service Specialist for Specialized Products has a pivotal role, providing direct support for clients, sales partners, and technical contacts working with specialized products including, but not limited to eBill Present &amp; Pay, Integrated Receivables, and Print &amp; Mail. This role involves ownership of product implementation tasks, establishing goals and milestones throughout specialized product implementations, and tracking progress. The specialist is responsible for servicing and research related to specialized products, identifying and prioritizing issue resolution, and ensuring adherence to timelines and achievement of milestones through a disciplined approach to implementation, service, research, and issue resolution.
Key Responsibilities:<ul><li>
Client Relationship Management:<ul><li>
Develop and manage strong relationships with clients utilizing Huntington&rsquo;s Specialized Product solutions, offering ongoing support to ensure evolving needs are met.</li><li>
Take ownership of service and research inquiries, troubleshoot issues, and resolve any concerns related to the Specialized Products supported.</li><li>
Identify and engage key partners such as TM product partners, vendors, TM Sales, TM Service, and other technical contacts to resolve issues and provide thought-based solutions.</li><li>
Communicate proactively with a solution-focused approach to ensure transparency, foster collaboration, and keep stakeholders consistently informed on progress, challenges, and resolution plans.</li></ul></li><li>
Compliance &amp; Risk Management:
<ul><li>Ensure that all treasury and cash management processes adhere to the bank&rsquo;s compliance policies, as well as federal and state regulations governing the services supported.</li><li>
Follow established risk guidelines and ensure a timely resolution to mitigate any customer complaint.</li><li>
Proactively escalate issues requiring senior management engagement to ensure swift resolution.</li></ul></li><li>
Reporting &amp; Analysis:<ul><li>
Create and monitor performance reports.</li><li>
Leverage insights from these reports to address customer and partner needs effectively and identify opportunities for process improvements.</li></ul></li><li>
Cross Department Collaboration:<ul><li>
Collaborate with internal departments, such as Product, Sales, Service &amp; Onboarding, Technical Support, and Operations to address client needs and ensure that service delivery aligns with organizational standards.</li><li>
Facilitate client meetings to review project status, address questions, and confirm project alignment with client goals.</li></ul></li><li>
Overall TM Product &amp; Technology Knowledge:<ul><li>
Maintain up-to-date knowledge on products, services, departmental systems and related technology, policies, and procedures.</li></ul></li><li>
Documentation &amp; Communication:<ul><li>
Demonstrate excellent verbal and written communication skills across all levels of the organization.</li></ul></li><li>
Continuous Improvement &amp; Process Optimization:<ul><li>
Identify opportunities to enhance onboarding processes and improve client experience.</li><li>
Assist in modifying training materials, procedural documentation, and process guides to support ongoing improvement.</li></ul></li></ul>
Basic Qualifications:<ul><li>
High School Diploma</li><li>
3 or more years of Treasury Management experience</li></ul> 
Preferred Qualifications:<ul><li>
Strong alignment to Huntington&rsquo;s core values: Can-Do Attitude, Service Heart, and Forward Thinking.</li><li>
Ability to quickly develop a deep understanding of Huntington&rsquo;s Treasury Management product suite.</li><li>
Exceptional collaboration skills with the ability to engage cross-functional teams and external partners to drive results.</li><li>
Demonstrated expertise in onboarding and implementing commercial treasury products, including both technical components and client-facing execution.</li><li>
Proven Treasury Management background with experience driving complex implementations and delivering results under demanding timelines.</li><li>
Excellent written and verbal communication skills, including professional grammar and demeanor.</li><li>
Skilled communicator capable of providing clear, concise direction, resolving challenges, and proactively escalating issues when needed.</li><li>
Proficiency in Microsoft Office Suite.</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

Treasury Management Customer Exp Specialist II

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