manager business operations

Qiddiya | القدية

<div>
 Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.
 
 
 Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.
 
 
 
 Key Responsibilities
 
 
 
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 Ensure the continuous availability, performance, and reliability of all critical business applications.
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 Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
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 Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
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 Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
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 Collaborate with business units to understand operational requirements and align application functionalities accordingly.
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 Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
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 Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
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 Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
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 Monitor application performance metrics and proactively address potential issues.
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 Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation
 
 
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 </ul>
 
 Requirements
 
 
 
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 Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred
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 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
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 Strong understanding of business application operations, lifecycle management, and IT service management practices.
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 ITIL certification
 
 
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 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Manager - Business Applications Operations

A.A Joyland (Pvt) Ltd

*Job Title: Operations Manager**Location: Super Space Mall of Multan*Salary: 90k - 100kJob Summary:We are looking for an experienced and proactive Operations Manager to lead the daily operations of our indoor amusement and play area. The role involves overseeing staff performance, ensuring guest safety and satisfaction, managing inventory and maintenance, and driving business growth through exceptional service and efficient operations.Requirements:Education: Bachelor&rsquo;s degree or higherExperience: Minimum 5 years in operations management, including at least 2 years in a supervisory or branch/operations manager roleIndustry Background: Experience in amusement, entertainment, hospitality, leisure, or retail preferredKey Responsibilities:Oversee day-to-day operations of the indoor amusement and play area, ensuring a safe, fun, and engaging environment for all guests.Manage staff scheduling, training, and performance to maintain high service standards and smooth operations.Monitor safety protocols, equipment functionality, and cleanliness to ensure full compliance with health, safety, and regulatory requirements.Drive sales and revenue growth by implementing promotional activities, improving customer engagement, and maximising visitor experience.Lead and motivate team members to provide exceptional customer service, addressing guest inquiries and resolving issues promptly and professionally.Oversee inventory, supplies, and maintenance needs to ensure operational readiness at all times.Analyse daily, weekly, and monthly reports to track key performance indicators (KPIs), guest satisfaction, and operational efficiency.Identify opportunities to enhance the play area experience and introduce innovative programs or services.Collaborate with senior management to develop and execute operational strategies aligned with business goals.Ensure adherence to company policies, brand standards, and safety regulations at all times.How to Apply: careers@aajoyland.comJoin our team and take your career to the next level!Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Manager Operations

*Job Title: Operations Manager**Location: Super Space Brand Village Mall Sialkot*Salary: 90k - 100kJob Summary:We are looking for an experienced and proactive Operations Manager to lead the daily operations of our indoor amusement and play area. The role involves overseeing staff performance, ensuring guest safety and satisfaction, managing inventory and maintenance, and driving business growth through exceptional service and efficient operations.Requirements:Education: Bachelor&rsquo;s degree or higherExperience: Minimum 5 years in operations management, including at least 2 years in a supervisory or branch/operations manager roleIndustry Background: Experience in amusement, entertainment, hospitality, leisure, or retail preferredKey Responsibilities:Oversee day-to-day operations of the indoor amusement and play area, ensuring a safe, fun, and engaging environment for all guests.Manage staff scheduling, training, and performance to maintain high service standards and smooth operations.Monitor safety protocols, equipment functionality, and cleanliness to ensure full compliance with health, safety, and regulatory requirements.Drive sales and revenue growth by implementing promotional activities, improving customer engagement, and maximising visitor experience.Lead and motivate team members to provide exceptional customer service, addressing guest inquiries and resolving issues promptly and professionally.Oversee inventory, supplies, and maintenance needs to ensure operational readiness at all times.Analyse daily, weekly, and monthly reports to track key performance indicators (KPIs), guest satisfaction, and operational efficiency.Identify opportunities to enhance the play area experience and introduce innovative programs or services.Collaborate with senior management to develop and execute operational strategies aligned with business goals.Ensure adherence to company policies, brand standards, and safety regulations at all times.How to Apply: careers@aajoyland.comJoin our team and take your career to the next level!Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Jindal Power Corporation

Operations Manager urgently required for our corporate office in Chandigarh - Jindal Poles Pvt Ltd Age : 40 years and aboveExperience : Minimum 10-12 years ( Proven experience as Operations Manager or similar role )Qualification : Bachelors/MastersGender : Male onlySincere &amp; highly dedicated personGood English / Hindi &amp; Punjabi communication skills requiredJob Summary : We are seeking a detail-driven and strategic Operations Manager to oversee day-to-day business operations, improve processes, and ensure smooth coordination across departments. The role focuses on efficiency, quality control, cost optimization, and people management to drive organizational performance.Key Responsibilities<ul><li>Plan, direct, and oversee daily operational activities</li><li>Develop and implement efficient processes and SOPs</li><li>Monitor KPIs, productivity, and operational performance</li><li>Manage vendors, suppliers, and service providers</li><li>Ensure compliance with company policies and legal regulations</li><li>Coordinate with finance, HR, sales, and logistics teams</li><li>Control budgets, expenses, and resource allocation</li><li>Lead, train, and evaluate operations staff</li><li>Identify operational risks and implement preventive solutions</li><li>Drive continuous improvement initiatives</li></ul>Required Skills &amp; Competencies<ul><li>Strong operational planning and execution skills</li><li>Must know English / Hindi (Preferred: Punjabi also)</li><li>Excellent leadership and team management abilities</li><li>Analytical mindset with problem-solving capability</li><li>Knowledge of process optimization and cost control</li><li>Strong communication and management skills</li><li>Proficiency in MS Excel, ERP systems, and reporting tools</li><li>Ability to multitask in a fast-paced environment</li></ul>Job Type: Full-timePay: Up to ₹300,000.00 per yearBenefits:<ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li></ul>Work Location: In person

HSBC

<div>Some careers have more impact than others.
If you&rsquo;re looking for a career where you can make a real impression, join HSBC and discover how valued you&rsquo;ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager -Operations
In this role, you will:<ul><li>
The overall objective of this role is to build GTS Operations through effective and efficient implementation of migrations as an operational unit delivering high quality, high professional service The job holder is expected to support other team members in ensuring all migration of work, into the assigned Group Service Centre, are successfully achieved and handed over to the Operations team in the stabilized state.</li><li>
 The jobholder is also expected to identify and deliver sustainable savings as per site Integrated Plan as well as other projects that might be assigned to him/her Support the BS Head in implementing the global operations strategy, including outsourcing and location strategies, metrics, minimum standards, skill requirements and operational models for the Business Service.</li><li>
Ensure delivery of high quality service within Service Level Agreements to predetermined critical timescales, in joint collaboration with GTS businesses across globe and GSC functions</li><li>
Provide effective business management to GTS offshore operations. Build trusting relationships with internal customers by consistently delivering value add consultancy services and delivery that exceeds expectations and positions HSBC for sustained success Ensure that transactions processed with in specified turn-around-time.</li><li>
 Ensure that transaction processed are as per site-specific Standard Operating Procedures (SOPs) and highlight any procedural modifications in SOPs wherever required.</li><li>
Ensure strict adherence to internal guidelines and compliance aspects. Responding to client queries whilst demonstrating a high level of client service at all times Need-based escalation of decisions and ensure proper follow-up of the same Analyses and interprets data relating to learning retention.</li></ul>
To be successful, you will:<ul><li>
Graduate from a reputed Institute or University in any discipline, Willing to work on shifts, CDCS certification preferable. Excellent knowledge of GTS FIM / / UCP / ISBP and AML and Sanctions guidelines Excellent knowledge of HFE and HUB is essential</li><li>
Excellent communication and interpersonal skills Proven leadership and supervisory skills 8+ years of experience in trade operations and must be focused on providing world class customer service. Should be aware of AML and sanctions screening procedures in Trade</li><li>
Strong decision making ability in application of rules and regulations laid down in standard procedures Work independently and demonstrate ways to improve customer service and exhibit ownership of business Acquire and update knowledge on procedures related to relevant processes Assist line manager/supervisor in driving organizational initiatives Be able to learn fast and be able to understand and interpret numeric data in business reports Be able to priorities in a multi-tasking dynamic environment with changing need</li></ul>
You&rsquo;ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.&rdquo;
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***</div>

Manager -Operations

CoinMarketCap

Overview We're looking for a Business Development Operations Contractor who will play a critical role in supporting the operational processes for our advertising, API and other revenue related products. You'll be the go-to person for ensuring everything runs smoothly from pre-sales and once deals are closed - managing deliverables, coordinating with clients, and tracking campaign results. Responsibilities <ul><li>Advertising Operations: Coordinate post-sale activities for ad campaigns, including banner ads, sponsored content (e.g., deep dive articles), and social media ads.</li><li>API Operations: Manage post-sale API onboarding, coordination, and client support</li><li>Client Liaison: Communicate with clients (via Email, Telegram, etc.) to confirm specs, timelines, and next steps</li><li>Performance Reporting: Create and deliver ad campaign performance reports</li><li>Internal Coordination: Work closely with internal teams (content, design, sales, etc.) to ensure timely delivery of assets</li></ul> Requirements <ul><li>Crypto Familiarity: You understand basic crypto terms, trends, and communities</li><li>Operational Skills: Some experience in operations or a related field, with a mindset for efficiency and detail</li><li>Client-Centric: Clear communicator who builds trust and keeps clients informed</li><li>Ad Knowledge: Awareness of digital ad formats, common performance metrics, and industry jargon</li></ul> Bonus Points <ul><li>Strong interpersonal and client-handling skills across digital platforms</li><li>Highly organized and proactive in tracking follow-ups and deliverables</li><li>A self-starter who thrives in a fast-paced, remote-first environment</li></ul> Why Join Us <ul><li>Be part of the most visited crypto site in the world</li><li>Work with leading brands in the industry</li><li>Join a dynamic, global team passionate about crypto, data, and innovation</li><li>Flexible work arrangements and a collaborative culture</li></ul> Seniority level <ul><li>Not Applicable</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Business Development and Sales</li></ul> Industries <ul><li>Information Services</li></ul>

Business Development Operations

The Animator

Get A Way Tours is seeking a highly organized and customer-focused individual for a dual Sales and Backend Operations role. The ideal candidate will be responsible for the complete lifecycle of our tour packages, from designing and quoting itineraries to coordinating with clients and managing all backend logistics. This position is central to ensuring our clients have a seamless and unforgettable travel experience.Key ResponsibilitiesSales &amp; Client Coordination:* Serve as the primary point of contact for clients, handling all inquiries (via phone, email, and walk-in) with professionalism and expertise.* Understand client preferences and requirements to suggest suitable packages or create tailor-made itineraries.* Prepare and give clear, accurate, and attractive tour proposals and cost quotations to clients.* Follow up with clients to close sales and build strong relationships to encourage repeat business.Backend Operations &amp; Package Design:* Design and customize creative and cost-effective tour itineraries for national and international destinations.* Research destinations, including accommodation, transportation, activities, and entry requirements (visas, permits).* Liaise and negotiate with suppliers, including airlines, hotels, transport providers, and local tour operators, to get competitive quotes and preferred rates.* Manage the entire booking process, including flights, hotels, transfers, and activities.* Coordinate all pre-trip logistics and provide clients with all necessary travel documents (vouchers, tickets, itineraries, and travel advice).* Provide support to clients during their trip, handling any issues or emergencies that may arise.Qualifications &amp; Skills* Experience: Proven experience (2+ years) in a travel agency, preferably in a role covering both sales and operations.* Knowledge:* Strong geographical knowledge of popular domestic and international tourist destinations.* Understanding of visa procedures, travel insurance, and international travel regulations.* Skills:* Excellent communication (verbal and written) and interpersonal skills.* Strong sales and customer service orientation.* Exceptional negotiation skills for dealing with suppliers.* Highly organized with strong attention to detail and time-management abilities.* Proficient in MS Office (Word, Excel, Outlook).* Ability to work under pressure and manage multiple tasks simultaneously.Job Types: Full-time, PermanentPay: ₹9,852.26 - ₹52,410.88 per monthWork Location: In person

Backend Operations

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