manager call center

NEW CITY HEALTH TRAVEL AGENCY

İSPANYOLCA , İTALYANCA Bilen Call Center PersoneliNew City Clinic &ndash; İstanbulSağlık turizmi alanında faaliyet g&ouml;steren, yetkili ve kurumsal bir kuruluş olan New City Clinic, Portekizce bilen call center personeli aramaktadır.G&ouml;rev Tanımı:<ul><li>Yurt dışından gelen hastalarla telefon ve WhatsApp &uuml;zerinden iletişim kurmak</li><li>Estetik cerrahi ve medikal işlemler hakkında bilgi vermek</li><li>Gelen talepleri takip etmek ve randevu organizasyonu yapmak</li><li>Hasta s&uuml;recini baştan sona profesyonel şekilde y&ouml;netmek</li><li>Satış ve d&ouml;n&uuml;ş&uuml;m odaklı &ccedil;alışmak</li></ul>✅ Aranan Nitelikler:<ul><li>İleri seviyede ispanyolca italyaca (zorunlu)</li><li>Tercihen call center veya satış deneyimi</li><li>İletişim becerisi g&uuml;&ccedil;l&uuml;</li><li>Hedef ve prim sistemi ile &ccedil;alışabilecek</li><li>Temel bilgisayar kullanımı bilgisi</li></ul>Sunulan İmkanlar:<ul><li>Maaş + y&uuml;ksek prim sistemi</li><li>Uluslararası hasta portf&ouml;y&uuml;</li><li>Kurumsal ve profesyonel &ccedil;alışma ortamı</li><li>Kariyer gelişim fırsatı</li></ul>&Ccedil;alışma Yeri: İstanbul, T&uuml;rkiye İletişim: +90 552 859 50 34Portekizce konuşan hastalarla iletişim kurabilecek, satış ve hasta danışmanlığı alanında kariyer yapmak isteyen adayların başvurularını bekliyoruz.İş T&uuml;r&uuml;: Tam zamanlıMaaş: aylık 40.000,00TRY veya &uuml;zeriWork Location: İş yeri

İSPANYOLCA İTALYANCA CALL CENTER

WAHIDNA CONSULTANT

Hiring for International Call Center. Handle global customer queries via voice/chat. Req: Excellent English communication, flexibility for shifts, and basic tech knowledge. Freshers/Exp both welcome. Great pay + incentives. Apply now!&quot;Call or WhatsApp 8691993804Job Type: Full-timePay: ₹18,000.00 - ₹32,613.47 per monthBenefits:<ul><li>Health insurance</li><li>Life insurance</li><li>Provident Fund</li></ul>Work Location: In person

International Call center

<div>
 
 We at Jio are hiring for Jio Center Manager for Belpahar, Odisha.
 
 
 
 
 
 
 Key requirements are
 
 
 
 1.Graduation and Post-Graduation, MBA preferred
 
 
 2. Experience of 10-20 years (Min 8 years in Telecom)
 
 
 
 
 
 
 Job Description
 
 
 
 1. Responsible to ensure sales and customer acquisition targets
 
 
 2. Optimize cost and productivity of Jio Centre
 
 
 3. Ensure seamless operation and administration of Jio Centre
 
 
 4. Ensure adherence to statutory compliances and commercial controls
 
 
 5. Obtain permissions required for project execution
 
 
 6. Liaison with channel partners to enhance productivity
 
 
 7. Provide action plan for customer retention and feedback
 
 
 8. Manage, coach and motivate team members
 
 
 
 
 
 
 Skills and Competencies
 
 
 
 1. Managing profit and loss
 
 
 2. Project management skills
 
 
 3. Team management skills
 
 
 4. Problem solving skills
 
 
 5. Influencing and negotiation skills
 
 
 6. Cross functional expertise
 
</div>

Jio Center Manager

Safa Worldwide Private Limited

Recruitment: HR Executive.Location: DHA Phase 6, Khayaban-e-Shahbaz, KarachiJob Type: Full-Time | Permanent | Office-BasedSalary: PKR 60,000 &ndash; 75,000 per monthAbout UsSafa Worldwide Pvt. Ltd. is a well-established BPO company operating in Karachi since 2015. We handle thousands of customer interactions daily, supporting UK-based customers with service enquiries, billing queries, mobile contract upgrades, and more.As we continue to grow and expand our partnerships, we are looking to strengthen our HR team with a dedicated Recruitment HR Executive to support immediate hiring needs (approximately 50 sales roles) and deliver structured training programs.Key Responsibilities<ul><li>Manage end-to-end recruitment: job postings, CV screening, and initial phone interviews</li><li>Conduct face-to-face interviews and candidate assessments</li><li>Administer tests to evaluate typing speed, listening skills, and general aptitude</li><li>Oversee onboarding processes, including documentation and orientation scheduling</li><li>Deliver HR policy training and non-product training (e.g., soft skills, communication)</li><li>Maintain and update employee records and HR databases</li><li>Support employee engagement initiatives and internal events</li></ul>Requirements<ul><li>Proven experience in recruitment and HR, preferably within a BPO, call centre, or software house environment</li><li>Confident, outgoing, and approachable personality</li><li>Strong interpersonal and communication skills</li><li>Fluent in written and spoken English (essential &ndash; UK customer base)</li><li>Well-organised, proactive, and detail-oriented</li><li>Proficient in Microsoft Office (Excel, Word, PowerPoint)</li><li>Ability to handle confidential information with professionalism</li></ul>Working HoursMonday to Friday: 12:00 PM &ndash; 8:00 PM(Location: DHA Phase 6, Khayaban-e-Shahbaz, Karachi &ndash; Office-Based)Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Do you have any HR experience in a an international call centre? </li><li>What is your expected salary? </li><li>What is your age?</li><li>What is your residential area?</li><li>Can you manage your transport to DHA phase 6 on your own? </li><li>Rate your spoken english on a scale of 10?</li></ul>Work Location: In person

HR Manager-UK Call centre

WARPE

Admin cum Telecalling ExecutiveLocation: Simmakkal, Madurai Experience: 1 &ndash;2 Years Job Type: Full-timeJob OverviewWe are looking for a responsible and energetic Admin cum Telecalling Executive to handle office administration and telecalling activities. The candidate will support daily operations while generating and following up on leads through outbound and inbound calls.Key ResponsibilitiesAdministrative Duties<ul><li>Manage day-to-day office operations</li><li>Maintain records, files, and documentation</li><li>Update and manage CRM data</li><li>Prepare daily, weekly, and monthly reports</li><li>Coordinate with vendors and internal teams</li><li>Support basic accounting tasks like invoice tracking and data entry</li><li>Handle attendance and office coordination tasks</li></ul>Telecalling Duties<ul><li>Make outbound calls to potential clients</li><li>Handle inbound inquiries professionally</li><li>Generate and qualify leads</li><li>Follow up with existing prospects</li><li>Schedule appointments for sales team</li><li>Maintain call records and update CRM regularly</li><li>Achieve assigned call and conversion targets</li></ul>Job Types: Full-time, PermanentPay: ₹10,000.00 - ₹15,000.00 per monthWork Location: In person

Admin cum telecalling

Fast Track Call TAXI

Fasttrack Call Taxi is looking for a Call Center Assistant Manager to support daily call center operations and ensure smooth coordination between customers, drivers, and executives. The ideal candidate should have strong leadership skills, operational knowledge, and the ability to handle pressure in a fast-paced environment.Key Responsibilities<ul><li>Assist the Call Center Manager in day-to-day operations</li><li>Supervise and guide call center executives</li><li>Handle booking allocations, dispatch issues, and escalations</li><li>Monitor call quality, response time, and customer satisfaction</li><li>Coordinate with drivers, operations team, and branch staff</li><li>Handle customer complaints and ensure timely resolution</li><li>Prepare daily reports (bookings, trips, issues, performance)</li><li>Ensure adherence to company policies and service standards</li><li>Support training of new call center staff</li></ul>Required Skills &amp; Qualifications<ul><li>Graduate / Diploma (Any discipline)</li><li>Minimum 1&ndash;3 years experience in call center or taxi operations</li><li>Experience in cab booking / dispatch systems preferred</li><li>Strong communication skills in Tamil &amp; English</li><li>Good leadership and team-handling ability</li><li>Basic computer knowledge (MS Excel, CRM systems)</li><li>Ability to work in rotational shifts</li></ul>Preferred Candidate Profile<ul><li>Experience in Call Taxi / Transport / Logistics industry</li><li>Problem-solving mindset</li><li>Calm under pressure and customer-focused</li><li>Local area knowledge is an added advantage</li></ul>Benefits<ul><li>Stable job with growth opportunities</li><li>Performance-based incentives</li><li>Supportive work environment</li><li>Career development within Fasttrack network</li></ul>How to ApplyInterested candidates can apply directly through Indeed or contact the Fasttrack office for further details.Job Types: Full-time, Permanent, FresherPay: ₹10,000.00 - ₹12,000.00 per monthBenefits:<ul><li>Food provided</li><li>Provident Fund</li></ul>Work Location: In person

Assistant Operations Manager

Columbia Medical Practice

<div>Job Description &ndash; Call Center Operator 
<h2 class="jobSectionHeader">GENERAL SUMMARY OF DUTIES</h2>
The Call Center Operator is the first point of contact for patients at Columbia Medical Practice (CMP). This role ensures excellent customer service by handling incoming calls, scheduling appointments, and supporting daily operational needs of the call center. The Call Center Operator follows CMP policies and procedures while maintaining efficiency, accuracy, and professionalism.
<h2 class="jobSectionHeader">SUPERVISION RECEIVED</h2>
Reports to the Call Center Manager.
<h2 class="jobSectionHeader">RESPONSIBILITIES</h2>
Patient Interaction &amp; Registration
<ul><li>Answer incoming calls promptly and professionally using CMP standards.</li><li>Register patients accurately in the EHR, including demographics, insurance, and eligibility verification.</li><li>Inform patients of CMP insurance/payment policies.</li><li>Assist with medical record requests and portal enrollment.</li></ul>
Appointment Scheduling
<ul><li>Schedule patient appointments according to department/provider guidelines.</li><li>Manage cancellations, no-shows, and reschedules.</li><li>Optimize schedules for efficiency, including double bookings or extended hours when approved.</li><li>Monitor call volume and assist in meeting call center performance goals.</li></ul>
Team Support &amp; Communication
<ul><li>Communicate effectively with providers, staff, and outside entities (labs, imaging centers, hospitals).</li><li>Assist with training and onboarding of new call center staff.</li><li>Provide coverage for coworkers as needed.</li><li>Escalate issues or unusual calls appropriately.</li></ul><h2 class="jobSectionHeader"> 
</h2><h2 class="jobSectionHeader">
</h2><h2 class="jobSectionHeader">EDUCATION &amp; EXPERIENCE</h2>
<ul><li>High school diploma or GED required.</li><li>Associate degree in a clinical or business field preferred.</li><li>Minimum 2 years of call center experience required; experience in a physician office preferred.</li></ul>
<h2 class="jobSectionHeader">KNOWLEDGE &amp; SKILLS</h2>
<ul><li>Excellent verbal communication and active listening skills.</li><li>Strong customer service orientation and ability to multitask.</li><li>Proficiency with EHR systems and general office software.</li><li>Knowledge of HIPAA and OSHA guidelines.</li><li>Ability to work independently and as part of a team.</li></ul>
<h2 class="jobSectionHeader">ENVIRONMENTAL &amp; PHYSICAL DEMANDS</h2>
<ul><li>Normal office environment with potential exposure to communicable diseases.</li><li>Extended periods of sitting, phone use, and computer work.</li><li>Must be able to multitask in a fast-paced setting and communicate clearly.</li></ul></div>

Call Center Operator

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