manager clinical pharmacy

Massachusetts General Hospital

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The MGH Department of Pharmacy is seeking a Clinical Pharmacist to join our Medication History/Transitions of Care team. This position will be focused on transitions of care, starting with admission medication histories, reconciliation, and supporting the continuum of care for patients from admission to discharge. The Clinical Pharmacist will supervise pharmacy technicians/students/residents participating in the daily conduct of this pharmacy program.
<br>
<br>
Clinical Pharmacists assume responsibility and accountability for the provision of safe, effective, and prompt medication therapy. Clinical Pharmacists proficiently provide direct patient-centered care and integrated pharmacy operational services with physicians, nurses, and other hospital personnel to deliver optimal medication therapy to patients with a broad range of disease states. These clinicians are aligned with target interdisciplinary programs and specialty services to deliver medication therapy management and to ensure pharmaceutical care programs are appropriately integrated throughout the institution. Pharmaceutical care services include, but are not limited to, assessing patient needs, incorporating age and disease specific characteristics into drug therapy and patient education, adjusting care according to patient response, and providing clinical interventions to detect, mitigate, and prevent medication adverse events. Clinical Pharmacists serve as a departmental resources and liaisons to other departments, hospital personnel, or external groups. They proficiently manage the appropriate use of medications according to professional and regulatory standards. They also conduct practice-related research and patient care, quality, and regulatory compliance initiatives designed to improve medication-use processes or pharmacy practice. Finally, Clinical Pharmacists provide medication and practice-related education/training and actively serve as preceptors for pharmacy residents and Doctor of Pharmacy students (MGH Pharmacy Residency website: https://www.massgeneral.org/education/pharmacy-residency.)<br>
<br>
REQUIRED:<br>
<br>
<ul><li>Must be eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts</li><li>Postgraduate residency/fellowship training is preferred</li><li>Board Certification by examination, or equivalent certification, in the relevant specialty is preferred, required within 18 months of hiring</li><li>Must meet all Board of Pharmacy requirements to enter into a collaborative drug therapy management agreement, when applicable
</li><li>Massachusetts Controlled Substance Registration license, National Provider Index number, and a Drug Enforcement Administration Registration number, when applicable</li></ul><br>
PREFERRED:
<br>
<ul><li>Completion of ASHP-accredited PGY1 and PGY2 Pharmacy Residency in a relevant specialty are preferred</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Education<br>
Doctor of Pharmacy Pharmacy required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials</p><p>
REQUIRED:</p><ul><li>Must be eligible for licensure to practice pharmacy in the Commonwealth of Massachusetts</li><li>Postgraduate residency/fellowship training is preferred</li><li>Board Certification by examination, or equivalent certification, in the relevant specialty is preferred, required within 18 months of hiring</li><li>Must meet all Board of Pharmacy requirements to enter into a collaborative drug therapy management agreement, when applicable</li><li>Massachusetts Controlled Substance Registration license, National Provider Index number, and a Drug Enforcement Administration Registration number, when applicable</li></ul><p></p><div>
PREFERRED:<br>
<ul><li>Completion of ASHP-accredited PGY1 and PGY2 Pharmacy Residency in a relevant specialty are preferred</li></ul></div><div><br>
Knowledge, Skills and Abilities<br>
<ul><li>Extensive knowledge and ability in all areas of the department including: IV Admixtures, Drug Information, Ambulatory, Manufacturing, and Drug Distribution.</li><li>Attention to detail.</li><li>Demonstrate appropriate knowledge of principles of growth and development over the life span of the neonate, adolescent, adult, and geriatric patient Possess ability to assess patient data relative to age specific needs Provide care as described in the department's policies/procedures.</li><li>Works relatively independently.</li><li>Participates in department quality improvement efforts.</li><li>Participates in the training of medical, nursing and allied health professionals.</li><li>Must complete 20 continuing education credits per year to maintain license.</li><li>Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.</li></ul></div><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><p><b>
Physical Requirements</b></p><ul><li>
Standing Frequently (34-66%)</li><li>
Walking Frequently (34-66%)</li><li>
Sitting Occasionally (3-33%)</li><li>
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)</li><li>
Carrying Frequently (34-66%) 20lbs - 35lbs</li><li>
Pushing Occasionally (3-33%)</li><li>
Pulling Occasionally (3-33%)</li><li>
Climbing Rarely (Less than 2%)</li><li>
Balancing Frequently (34-66%)</li><li>
Stooping Occasionally (3-33%)</li><li>
Kneeling Occasionally (3-33%)</li><li>
Crouching Occasionally (3-33%)</li><li>
Crawling Rarely (Less than 2%)</li><li>
Reaching Frequently (34-66%)</li><li>
Gross Manipulation (Handling) Frequently (34-66%)</li><li>
Fine Manipulation (Fingering) Frequently (34-66%)</li><li>
Feeling Constantly (67-100%)</li><li>
Foot Use Rarely (Less than 2%)</li><li>
Vision - Far Constantly (67-100%)</li><li>
Vision - Near Constantly (67-100%)</li><li>
Talking Constantly (67-100%)</li><li>
Hearing Constantly (67-100%)</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$127000.00 - $169,079.04/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Pharmacist, Medication History/Transitions of Care MGH

McLean Hospital

<div>Site: The McLean Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
The clinical staff pharmacist is responsible for all aspects of assessing, verifying, dispensing, labeling, storing, recording, and using pharmaceutical preparations for patients throughout McLean Hospital. The team member ensures optimal clinical care in the acute and residential/partial psychiatric setting, which includes aspects of general medicine, through assessment of patient-specific factors and collaboration with other healthcare professionals. Clinical staff pharmacists are responsible for appropriate supervision, training, and verification of all work performed by pharmacy technicians and interns. Clinical staff pharmacists also partake in clinical initiatives/services, inventory management, educational activities, hospital/department committees, and continuous quality improvement as assigned. The clinical staff pharmacist provides exemplary customer service to patients and staff while completing tasks efficiently and accurately.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><h2 class="jobSectionHeader"><b>
JOB QUALIFICATIONS</b></h2><p></p><p><b>
Education:</b></p><p>
BS and/or PharmD from an accredited College of Pharmacy. Residency experience preferred. Board Certification in Pharmacotherapy or Psychiatry preferred.</p><p><b>
License:</b></p><p>
Current unrestricted pharmacy licensure in the Commonwealth of Massachusetts.</p><p><b>
Experience:</b></p><p>
Previous hospital pharmacy experience preferred.</p><p><b>
Work schedule:</b></p><p>
Evening shift, 32 hr</p><p></p><h2 class="jobSectionHeader"><b>
ESSENTIAL JOB FUNCTIONS</b></h2><p></p><p><b>
Dispensing functions</b></p><p></p><ul><li>
Utilizes computerized order entry system and patient medical record to timely and accurately receive, interpret, review, and process medication orders/prescriptions.</li><li>
Precisely enters medication orders for residential/partial programs.</li><li>
Accurately prepares, labels, and dispenses medications based on medication orders or prescriptions according to Pharmacy Department Policies and Procedures and applicable laws.</li><li>
Supervises technicians in preparation of medications and verifies accuracy of all prepared orders including hospital prepared unit dosed medications.</li><li>
Prioritizes work to prepare dispenses in order of importance.</li><li>
Fills and/or verifies requisitions from inpatient and residential units in a timely, accurate manner.</li><li>
Fills and/or verifies code carts and emergency kits in a timely, accurate manner.</li><li>
Ensures dispensed, circulating, and stocked medication is in-date and intact.</li><li>
Utilizes automated dispensing cabinets and technician runs to distribute medication.</li><li>
Reviews physicians&rsquo; medication orders with regard to patient specific factors as indicated by department policies, good pharmacy practice, and Joint Commission standards.</li><li>
Provides medication recommendations to providers as needed.</li><li>
Reports errors, near misses, and pharmacist interventions according to Pharmacy Department Policies and Procedures.</li><li>
Suggests process improvement to Pharmacy Department administration when necessary.</li><li>
Fills and dispensed investigational product for research studies when necessary.</li><li>
Fulfils need for after-hours dispensing when on-call.</li><li>
Maintains records as required by law to document drug transactions within the Pharmacy and throughout the hospital.</li><li>
Ensures completeness of daily logs, including refrigerator temperature.</li><li>
Holds hand-off discussion with on-coming shift as necessary.</li><li>
Practices pharmacy in accordance with federal and state law.</li><li>
Alerts Pharmacy Department administration of any problems with system software or hardware or medication distribution as they arise.</li><li>
Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.</li></ul><p></p><p><b>
Clinical functions</b></p><p></p><ul><li>
Utilizes patient specific information when interpreting, reviewing, and approving medication orders to assess safety and efficacy, including, but not limited to:<ul><li>
Age</li><li>
Sex</li><li>
Diagnoses</li><li>
Allergies</li><li>
Sensitivities</li><li>
Current medications</li><li>
Height and weight (when necessary)</li><li>
Pregnancy and lactation information (when necessary)</li><li>
Laboratory results (when necessary)</li></ul></li><li>
Ensures appropriateness of drug dose, frequency, and duration for each medication ordered prior to approving. Clarifies any ambiguities with prescriber.</li><li>
Serves as a hospital resource for drug information and utilizes appropriate reference materials when necessary.</li><li>
Responds to drug information requests with accurate information in a timely manner.</li><li>
Assists in reviewing and revising the drug formulary, along with guidelines for drug use</li><li>
Participates in educating nurses, patients, pharmacy technicians, pharmacy interns, and other pharmacists as needed.</li><li>
Participates as needed in hospital committees, such as Pharmacy and Therapeutics Committee, Continuous Quality Improvement Committee, Infection Control Committee, Fall Prevention Committee, etc.</li><li>
Collects and assesses medication usage data.</li><li>
Participates in the Department&rsquo;s clinical initiatives and programs.</li><li>
Monitors the tracking of clozapine patients and reporting of blood work levels to the Clozapine Registry according to Pharmacy Department Policy.</li><li>
Adheres to McLean Hospital formulary whenever possible and provides recommendations for therapeutic interchange as necessary.</li><li>
Collaborates with other healthcare disciplines to develop optimal treatment plans for patients.</li><li>
Serves as a respectable pharmacy liaison to other departments.</li><li>
Facilitates learning for pharmacy interns.</li><li>
Provides educational lectures or written reports as required.</li><li>
Provides clinical counsel after-hours when on-call.</li><li>
Suggests improvements to the pharmaceutical services provided.</li><li>
Maintains clinical and professional competency.</li><li>
Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.</li><li>
Alerts Pharmacy Department administration of any clinical issues as they arise.</li></ul><p></p><p><b>
Inventory functions</b></p><p></p><ul><li>
Assists technicians in maintaining optimal drug inventory by ensuring medication availability while maximizing inventory turns.</li><li>
Loans and borrows medications per Pharmacy Department policy as necessary.</li><li>
Assesses characteristics of new items added to the inventory including designation as hazardous, high-risk, regulated waste, easily confused, etc.</li><li>
Maintains security of controlled substances.</li><li>
Ensures barcodes are functional for all products.</li><li>
Performs weekly controlled drug inventory on a rotational basis.</li><li>
Performs monthly unit inspections as assigned.</li><li>
Alerts Pharmacy Department administration of any inventory issues as they arise.</li><li>
Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.</li></ul><p></p><p><b>
Safety functions</b></p><p></p><ul><li>
Safely uses departmental equipment.</li><li>
Disposes of waste appropriately in accordance with Pharmacy Department Policies and Procedures.</li><li>
Able to locate and follow SDS and hospital/departmental policies and procedures.</li><li>
Demonstrates knowledge of fire safety verbally.</li><li>
Notifies supervisor of any hazards immediately.</li><li>
Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.</li></ul><p></p><p><b>
Quality Improvement</b></p><p></p><ul><li>
Continuously assesses and improves the performance of care and services provided.</li><li>
Uses systematic methods to improve services, plan changes, and evaluate outcomes.</li><li>
Demonstrates effective problem solving techniques and promotes the same in others.</li><li>
Maintains awareness and actively supports the mission, goals, and objective of the hospital and department through CQI activities.</li><li>
Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.</li></ul><p></p><p><b>
Staff Responsibilities</b></p><p></p><ul><li>
Supervises (and is responsible for) pharmacy technicians in the performance of their functions.</li><li>
Attends and actively participates in team conferences and staff meetings/in-services.</li><li>
Complies with annual training requirements.</li><li>
Participates actively in committee meetings, as applicable.</li><li>
Participates actively in orientation and on-the-job training of assigned personnel.</li><li>
Arrives and leaves at schedule times; adheres to break and lunch time; willing to work overtime when necessary.</li><li>
Presents for work as scheduled; is rarely absent and never without legitimate excuse. Notifies supervisor well in advance of any absences or vacation time.</li><li>
Maintains a clean and professional appearance in both dress and grooming.</li><li>
Follows instructions/policy carefully and discusses deviations from procedure with supervisor before acting.</li><li>
Demonstrates organizational, time management and efficiency skills by prioritizing orders and activities.</li><li>
Requires no overtime for normal shifts.</li><li>
Demonstrates initiative and accepts increased responsibility.</li><li>
Maintains the pharmacy in a clean and neat manner as determined by the Pharmacy administration.</li><li>
Adapts to change in a constructive manner and demonstrates flexibility for extra activities and unexpected duties.</li><li>
Adheres to all Pharmacy Department policies and procedures, McLean Hospital safety rules, Joint Commission standards, and any other applicable regulatory agency.</li><li>
Completes special projects on time.</li><li>
Identifies own learning needs by seeking assistance as necessary.</li></ul><ul><li>
Willingly completes other duties as assigned or requested.</li><li>
Maintains unrestricted pharmacist licensure in the state of Massachusetts.</li><li>
Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.</li></ul><p></p><p><b>
Customer Service</b></p><p></p><ul><li>
Performs all tasks demonstrating service orientation to fellow employees and staff members to provide excellent customer service.</li><li>
Demonstrates, supports, and models the mission, vision, values and rules of conduct of McLean Hospital.</li><li>
Responds to concerns or requests of nurses, patients, doctors, employees, and the public.</li><li>
Maintains patient/employee confidentiality.</li><li>
Demonstrates appropriate judgment and communication skills when interacting with physicians, nursing, patients, and other hospital staff.</li><li>
Communicates written and verbal information clearly, accurately, and professionally in courteous manner and tone to all parties.</li><li>
Provides follow up as appropriate to ensure messages or instructions are understood.</li><li>
Responds to needs via telephone or pharmacy window promptly.</li><li>
Cooperates with others within and outside of department and coordinates work efforts.</li><li>
Other tasks as assigned by Pharmacy Supervisor or Director of Pharmacy.</li></ul><p></p><p><b><br>
Additional Job Details (if applicable)</b></p><h2 class="jobSectionHeader"><b>
WORKING CONDITIONS</b></h2><p></p><p>
Typical hospital pharmacy environment. Works under constant time deadlines. Occasionally exposed to possible carcinogenic, mutagenic, and sensitizing substances, as well as to other hazardous chemicals typically found in a contemporary pharmacy setting.</p><p></p><h2 class="jobSectionHeader"><b>
PHYSICAL REQUIREMENTS</b></h2><p></p><p>
Moderate amount of stress in completing work assignments, meeting deadlines, and interacting with other healthcare professionals. Repetitive use of hands and fingers (i.e., use of computer keyboard) and labeling containers. Repetitive tasks are often performed with one hand only. Normal range of hearing and vision to perform work and communicate. Extended periods of standing, walking and bending. Some climbing of stairs and lifting/carrying material may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><h2 class="jobSectionHeader"><b>
MENTAL REQUIREMENTS</b></h2><p></p><p>
Ability to work independently and handle stress appropriately. Ability to work cooperatively with other members of hospital and pharmacy staff. Ability to handle multiple tasks, and adapt to changes in workload and work schedule. Ability to set priorities, make critical decisions, and respond to client concerns. Fosters a team environment. Ability to communicate effectively (verbal and written).</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
115 Mill Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
32<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$127000.00 - $169,079.04/Annual<p></p><p><b><br>
Grade</b></p>
7<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinical Staff Pharmacist - McLean

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li>
<li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li>
<li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li>
<li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li>
</ul><b>Operations</b>
<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li>
<li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li>
<li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li>
<li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li>
<li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li>
<li>Accountable for completion of non-clinical patient calls.</li>
<li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li>
<li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li>
<li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li>
<li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li>
<li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.</li>
<li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li>
<li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li>
</ul><b>People &amp; Performance Management</b>
<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li>
<li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li>
<li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li>
<li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li>
<li>Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li>
<li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li>
<li>Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li>
</ul><b>Communication</b>
<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li>
<li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li><br>
</ul><br>
<br>
<br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>High School Diploma, GED, or equivalent.</li>
<li>PTCB or ExCPT certification (except in Puerto Rico).</li>
<li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li>
<li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li>
<li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Previous people management/ leadership experience.</li>
<li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<br>
<b>Salary Range:</b> Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

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