manager e commerce

The Voow!

<div>
 
 
 Company Description
 
 
 
 The Voow, based in Cairo, Egypt, is a trusted Amazon growth partner renowned across the MENA region. The company specializes in managing all aspects of clients' Amazon presence, from listings to ad campaigns, ensuring optimized growth and compliance for businesses. Adhering to a practical and data-driven approach, The Voow offers transparent performance insights and personalized partnerships with clear accountability. They support a variety of sellers and vendors across major categories and aim to simplify Amazon operations while enabling growth and success. The Voow commits to taking the stress out of Amazon management, so clients can focus on their core products.
 
 
 
 
 
 We are seeking a results-driven Account Manager &ndash; E-Commerce with strong sales, acquisition, pitching, and Amazon Ads expertise. This role combines new client acquisition and deal closing with end-to-end account management and advertising ownership across Amazon and Noon marketplaces. You will own the full client lifecycle, from prospecting and pitching to managing, optimizing, retaining, and scaling client accounts globally.
 
 
 
 
 
 - Key Responsibilities:
 
 
 
 
 
 1-Sales, Acquisition &amp; Pitching:
 
 
 Proactively identify, approach, and acquire new e-commerce sellers across global markets.
 
 
 Pitch The Voow&rsquo;s Amazon, Noon, and Amazon Ads services, presenting customized growth and advertising strategies.
 
 
 Own the full sales cycle: lead qualification, discovery calls, proposals, negotiations, and deal closing.
 
 
 Build, manage, and forecast a strong sales pipeline while consistently achieving acquisition targets.
 
 
 
 
 
 2-Account Management, Growth &amp; Amazon Ads
 
 
 Act as the primary point of contact for assigned clients post-onboarding.
 
 
 Manage and scale client accounts across Amazon and Noon marketplaces.
 
 
 Own Amazon Ads strategy and execution, including Sponsored Products, Sponsored Brands, and Sponsored Display.
 
 
 Structure, optimize, and scale advertising campaigns to improve ROAS, ACOS, and revenue growth.
 
 
 Develop account-level growth roadmaps combining organic optimization and paid advertising.
 
 
 Identify and execute upselling and cross-selling opportunities, including Ads, content, expansion to new marketplaces, and additional services.
 
 
 Coordinate with internal teams (operations, content, ads, and support) to ensure strong commercial and performance outcomes.
 
 
 
 
 
 3-Performance, Reporting &amp; Optimization
 
 
 Monitor account health, marketplace KPIs, and advertising performance metrics.
 
 
 Analyse data from Amazon Seller Central, Amazon Ads Console, and Noon dashboards.
 
 
 Prepare and present performance reports, advertising insights, and business reviews to clients.
 
 
 Use data-driven insights to recommend optimizations, scaling strategies, and long-term growth initiatives.
 
 
 
 
 
 - Qualifications &amp; Experience (Mandatory)
 
 
 3&ndash;5 years of proven experience in E-commerce Account Management, Sales, or Business Development.
 
 
 Hands-on experience managing Amazon Seller/Vendor Central and Noon seller accounts (mandatory).
 
 
 Strong, practical experience managing Amazon Ads campaigns with measurable results (mandatory).
 
 
 Proven track record in client acquisition, pitching, and closing deals.
 
 
 Solid understanding of Amazon and Noon marketplace operations, algorithms, policies, and commercial models.
 
 
 Strong analytical skills with the ability to interpret performance and advertising data.
 
 
 Excellent communication, negotiation, and presentation skills.
 
 
 Ability to manage multiple global client accounts in a fast-paced agency environment.
 
 
 Fluency in English is required; Arabic is a strong advantage.
 
</div>

Account Manager – E-Commerce

Rajshree Biosolutions LLP

Designation: Assistant Manager/Deputy Manager - E-CommerceLocation: Theni/CbeRoles and Responsibilities:1) Product Listing &amp; Management<ul><li>Upload and manage &amp; handled product listings on E com platforms such as Shopify, Amazon, Flipkart ,eBay, etc.</li><li>Optimize product descriptions, images, and pricing.</li><li>Maintain accurate and updated inventory levels.</li></ul>2) Order Processing &amp; Fulfilment<ul><li>Process customer orders promptly.</li><li>Coordinate with logistics/warehouse for smooth fulfilment and shipping.</li><li>Respond to customer queries about orders, returns, and exchanges.</li></ul>3) Marketing &amp; Promotions<ul><li>Assist with email, Google Ads, and social media campaigns.</li><li>Monitor campaign performance and suggest improvements.</li><li>Create strategies to boost traffic and conversions.</li></ul>4) Data Analysis &amp; Reporting<ul><li>Track sales, website analytics, and customer behaviour.</li><li>Prepare monthly performance reports.</li><li>Identify improvement areas and suggest data-driven actions.</li></ul>5) SEO &amp; Content Management<ul><li>Optimize content and product pages for SEO.</li><li>Collaborate with content team to ensure brand alignment.</li><li>Maintain a user-friendly and seamless website experience.</li></ul>Desired Candidate Profile:<ul><li>Any degree with relevant and adequate experience.</li><li>4-5 years of experience in handling e commerce business independently.</li><li>Salary: Negotiable for the right candidate.</li></ul>Job Types: Full-time, PermanentPay: ₹25,000.00 - ₹46,945.95 per monthBenefits:<ul><li>Health insurance</li><li>Leave encashment</li><li>Provident Fund</li></ul>Work Location: In person

Assistant Manager/Deputy Manager - E-Commerce

Kimberly-Clark

<div>You&rsquo;re not the person who will settle for just any role. Neither are we. Because we&rsquo;re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you&rsquo;ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you&rsquo;ll help us deliver better care for billions of people around the world. It starts with YOU.
We are seeking a dynamic and strategic Key Account Manager E-Commerce to drive Kimberly-Clark&rsquo;s growth and success across KSA. This role is pivotal in fostering strong partnerships and maximizing business outcomes within our e-commerce. If you&rsquo;re passionate about building relationships, leading teams, and optimizing brand performance, we invite you to join our team.
Key Responsibilities:<ul><li>
Strategic Relationship Building: Develop and nurture long-term partnerships with Kimberly-Clark&rsquo;s strategic partners across KSA, creating Business Development Agreements (BDAs) and contracts that support our mutual growth.</li><li>
Team Leadership: Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment and reporting directly to the Head of Key Modern Trade.</li><li>
BDA Optimization: Maximize Kimberly-Clark&rsquo;s investments in BDAs, ensuring seamless implementation of all contracted elements through hands-on leadership and support of the field team.</li><li>
Joint Business Planning: Partner with key customers to develop comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional plans, new product launches, and in-store visibility initiatives.</li><li>
Performance Management: Drive monthly performance reviews and ensure the attainment of net sales targets, KPIs, and the achievement of market excellence metrics.</li><li>
Forecasting &amp; Accuracy: Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU, tracking monthly results to maintain forecast precision.</li><li>
Sales Target Achievement: Ensure net sales and KPI targets are met, focusing on distribution, market share, listings, price indexing, and market execution.</li><li>
Payment &amp; Cash Flow Management: Oversee payment collections from assigned accounts, continuously enhancing the cash conversion cycle for sustained financial health.</li><li>
Brand Presence Optimization: Elevate the market performance of Kimberly-Clark brands by enhancing product availability, visibility, and competitive pricing.</li></ul>
About You
In one of our commercial roles, you&rsquo;ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
This role is part of Kimberly-Clark&rsquo;s investment in creating new jobs and expanding its capabilities to produce premium products that are essential to millions of lives around the world, and right here in Saudi Arabia. It starts with YOU.
To succeed in this role, you will need the following qualifications:
<ul><li>Proven experience in Key Account Management, ideally within FMCG or similar industries.</li><li>
Strong track record in relationship-building, contract negotiation, and team leadership.</li><li>
Ability to create and execute effective business plans with clear performance targets.</li><li>
Results-oriented mindset with strong analytical skills for tracking KPIs and sales forecasts.</li><li>
Excellent communication and interpersonal skills to manage cross-functional collaborations.</li></ul>
Led by Purpose. Driven by You.
Total Benefits
We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
Here are just a few of the benefits you&rsquo;d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.<ul><li>
An inspiring challenge within a Global company.</li><li>
Career opportunities and personalized development.</li><li>
Great support for good health with medical coverage for the employee and eligible dependents.</li><li>
Hybrid Working arrangements.</li></ul>
Flex That Works at Kimberly-Clark
 
We believe great work happens when people come together with purpose. That&rsquo;s why we offer a flexible work model that blends remote work with intentional in-person collaboration &mdash; helping you connect, grow, and innovate while maintaining the balance you value.
To Be Considered 
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print&hellip;.
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of local policies.
#LI-Hybrid
.</div>

Key Account Manager E-Commerce

PakWheels

<div>As a Key Account Manager at PakWheels, you will be responsible for managing and growing vendor relationships, ensuring optimal pricing, stock availability, and promotional strategies. This role requires strong coordination with vendors, marketing teams, and internal stakeholders to drive GMV growth and enhance the overall e-commerce experience.
Responsibilities:
<ul><li>Identify, onboard, and manage key vendors to expand the platform&rsquo;s offerings.</li>
<li>Build and maintain strong relationships with vendors to ensure long-term collaboration.</li>
<li>Provide guidance on platform policies, pricing strategies, and operational processes.</li>
<li>Ensure competitive pricing by analyzing market trends and vendor pricing strategies.</li>
<li>Work with vendors to maintain optimal stock levels and prevent stockouts.</li>
<li>Implement strategies to improve stock availability and minimize deadstock.</li>
<li>Plan and execute promotions in collaboration with vendors and marketing teams.</li>
<li>Drive assortment growth by introducing new product categories and SKUs.</li>
<li>Work on seasonal and event-based promotional campaigns to boost sales.</li>
<li>Own and drive Gross Merchandise Value (GMV) targets for assigned vendor accounts.</li>
<li>Analyze sales performance and identify opportunities for growth.</li>
<li>Optimize vendor contribution to overall revenue through strategic planning.</li>
<li>Ensure smooth reconciliation of vendor payments and resolve disputes.</li>
<li>Work with finance teams to maintain accurate payment records.</li>
<li>Address any vendor concerns related to financial transactions and payoutsCoordinate with the marketing team to align vendor promotions with company campaigns.</li>
<li>Ensure vendors participate in key promotional events and sales drives.</li>
<li>Optimize product visibility through strategic placement and marketing collaboration.</li>
</ul>
Qualifications:
<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration, Marketing, Supply Chain, or a related field.</li>
<li>3-5 years of experience in key account management, vendor management, or e-commerce operations.</li>
<li>Experience in working with marketplaces, vendor negotiations, and sales growth strategies.</li>
<li>Strong analytical and negotiation skills.</li>
<li>Proficiency in Google sheets, data analytics, and e-commerce tools.</li>
<li>Excellent communication and relationship management skills.</li>
<li>Ability to work cross-functionally with marketing, finance, and operations teams.</li>
<li>Strategic mindset with a results-driven approach.</li>
</ul>
At PakWheels, we take pride in fostering a dynamic and innovative workplace culture that values collaboration and growth. Since 2003, PakWheels.com has transformed the automobile industry in Pakistan, helping millions of Pakistanis buy, sell, and maintain their vehicles. By joining PakWheels, you'll be part of a mission to revolutionize the automobile landscape. Our environment thrives on creativity, teamwork, and forward-thinking ideas.</div>

Key Account Manager - E-Commerce

<div>
 
 Job Description
 
 
 
 You&rsquo;re not the person who will settle for just any role. Neither are we. Because we&rsquo;re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you&rsquo;ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you&rsquo;ll help us deliver better care for billions of people around the world. It starts with YOU.
 
 
 We are seeking a dynamic and strategic
 
 Key Account Manager E-Commerce
 
 to drive Kimberly-Clark&rsquo;s growth and success across KSA. This role is pivotal in fostering strong partnerships and maximizing business outcomes within our e-commerce. If you&rsquo;re passionate about building relationships, leading teams, and optimizing brand performance, we invite you to join our team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Strategic Relationship Building: Develop and nurture long-term partnerships with Kimberly-Clark&rsquo;s strategic partners across KSA, creating Business Development Agreements (BDAs) and contracts that support our mutual growth.
 </li>
 <li>
 Team Leadership: Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment and reporting directly to the Head of Key Modern Trade.
 </li>
 <li>
 BDA Optimization: Maximize Kimberly-Clark&rsquo;s investments in BDAs, ensuring seamless implementation of all contracted elements through hands-on leadership and support of the field team.
 </li>
 <li>
 Joint Business Planning: Partner with key customers to develop comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional plans, new product launches, and in-store visibility initiatives.
 </li>
 <li>
 Performance Management: Drive monthly performance reviews and ensure the attainment of net sales targets, KPIs, and the achievement of market excellence metrics.
 </li>
 <li>
 Forecasting &amp; Accuracy: Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU, tracking monthly results to maintain forecast precision.
 </li>
 <li>
 Sales Target Achievement: Ensure net sales and KPI targets are met, focusing on distribution, market share, listings, price indexing, and market execution.
 </li>
 <li>
 Payment &amp; Cash Flow Management: Oversee payment collections from assigned accounts, continuously enhancing the cash conversion cycle for sustained financial health.
 </li>
 <li>
 Brand Presence Optimization: Elevate the market performance of Kimberly-Clark brands by enhancing product availability, visibility, and competitive pricing.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 In one of our commercial roles, you&rsquo;ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
 
 
 This role is part of Kimberly-Clark&rsquo;s investment in creating new jobs and expanding its capabilities to produce premium products that are essential to millions of lives around the world, and right here in Saudi Arabia. It starts with YOU.
 
 
 To succeed in this role, you will need the following qualifications:
 
 
 <ul>
 <li>
 Proven experience in Key Account Management, ideally within FMCG or similar industries.
 </li>
 <li>
 Strong track record in relationship-building, contract negotiation, and team leadership.
 </li>
 <li>
 Ability to create and execute effective business plans with clear performance targets.
 </li>
 <li>
 Results-oriented mindset with strong analytical skills for tracking KPIs and sales forecasts.
 </li>
 <li>
 Excellent communication and interpersonal skills to manage cross-functional collaborations.
 
 
 </li>
 </ul>
 
 Led by Purpose. Driven by You.
 
 
 
 
 Total Benefits
 
 
 
 We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
 
 
 Here are just a few of the benefits you&rsquo;d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com .
 
 
 <ul>
 <li>
 An inspiring challenge within a Global company.
 </li>
 <li>
 Career opportunities and personalized development.
 </li>
 <li>
 Great support for good health with medical coverage for the employee and eligible dependents.
 </li>
 <li>
 Hybrid Working arrangements.
 
 
 </li>
 </ul>
 
 Flex That Works at Kimberly-Clark
 
 
 
 We believe great work happens when people come together with purpose. That&rsquo;s why we offer a flexible work model that blends remote work with intentional in-person collaboration &mdash; helping you connect, grow, and innovate while maintaining the balance you value.
 
 
 
 To Be Considered
 
 
 
 Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
 
 
 In the meantime, please check out the careers website.
 
 
 
 And finally, the fine print&hellip;.
 
 
 
 For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
 
 
 The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
 
 
 Employment is subject to verification of local policies.
 
 
 
 Primary Location
 
 
 
 Jeddah Sales Office
 
 
 
 Additional Locations
 
 
 
 
 Worker Type
 
 
 
 Employee
 
 
 
 Worker Sub-Type
 
 
 
 Regular
 
 
 
 Time Type
 
 
 
 Full time
 
 
</div>

<div>
 
 
 Who We Are:
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
 
 
 
 
 
 
 Role Overview:
 
 
 
 Support the execution of category strategies and daily trading operations, using data insights, customer behavior, and market trends to help drive revenue, margin, and site performance across digital platforms. Coordinate and optimize key ecommerce functions including site merchandising, pricing, promotions, product readiness, and omnichannel fulfilment to ensure a seamless and commercially effective customer experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Assist in the development and execution of category strategies to maximise revenue, profitability, and customer satisfaction
 </li>
 <li>
 Conduct market research and analyze data to identify growth opportunities and competitive trends within the category.
 </li>
 <li>
 Support the delivery of the sales and margin of owned categories, monitor performance, and take proactive measures to achieve revenue and profitability targets.
 </li>
 <li>
 Analyze sales data, market trends, and competitive landscape to identify areas for growth and profitability improvement.
 </li>
 <li>
 Assist with development and management of category budgets, forecasting revenue and KPIs accurately Utilize data analytics tools to gather insights into category performance and customer behavior.
 </li>
 <li>
 Create and present regular reports on category performance, sales trends, and key performance indicators (KPIs).
 </li>
 <li>
 Present in weekly trade meetings; an overview of business performance as well as suitable data driven actions points to drive business metrics.
 </li>
 <li>
 Track key metrics such as GPV, UPT, Conversion, AOV.
 </li>
 <li>
 Daily site checks of key web/app links, product availability and findability within them and their visual merchandising.
 </li>
 <li>
 Review and analyse onsite customer experience for your categories identifying opportunities to drive users further through the conversion funnel to product pages and beyond.
 </li>
 <li>
 Periodic reviews and updates of the homepage menus and web/app filters vs global sites and local trends and campaigns to optimise user experience.
 </li>
 <li>
 Raising &amp; testing bugs and performing UATs basis areas of responsibility.
 </li>
 <li>
 Create ongoing trading calendar ensuring alignment with retail campaigns, checking readiness of campaign products, adjusting for regional nuances.
 </li>
 <li>
 Brief content requirements to relevant teams as needed in a timely manner.
 </li>
 <li>
 Participate in testing of any new features.
 </li>
 <li>
 Plan &amp; oversee execution of visual merchandising across key categories balancing commercial opportunities with brand priorities and visual aesthetics.
 </li>
 <li>
 Partner with CRO and analytics to measure and optimize.
 </li>
 <li>
 Ensure alignment with local (retail) pricing &amp; promotional calendar, executing for.com as required.
 </li>
 <li>
 Assist in planning and executing promotional campaigns to drive sales and achieve revenue targets.
 </li>
 <li>
 Ensure price changes go live as expected.
 </li>
 <li>
 Monitor competitor promotional activity and key product pricing.
 </li>
 <li>
 Monitor omnichannel fulfilment reports (rejection &amp; SLA data), identifying and taking actions regarding buffers, priorities and active status by store.
 </li>
 <li>
 Identify omnichannel opportunities and risks and highlight as appropriate.
 </li>
 <li>
 Participate in testing of any new functionalities relating to omnichannel
 </li>
 <li>
 Provide monthly store level volume forecasts as directed
 </li>
 <li>
 Provide volume forecasts to warehouse team
 </li>
 <li>
 Review size health on key categories and products, driving analytics for data &amp; reports where needed and addressing issues.
 </li>
 <li>
 Partner with catalog team to check readiness for key products and seasonal launches
 </li>
 <li>
 Identify and deactivate products as needed, based on commercial parameters including age of product, selling price and profit%, understanding the impact on sales &amp; profit of these decisions
 </li>
 <li>
 Oversee and guide inventory transfers across markets
 </li>
 <li>
 Manage and mentor x direct reports.
 </li>
 <li>
 Foster a collaborative and inclusive work environment, encouraging professional development and growth opportunities for team members.
 </li>
 <li>
 Conduct regular performance evaluations, provide feedback, and implement training programs to enhance the team's skills and expertise.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Experience
 
 
 <ul>
 <li>
 Proficiency in using website content management systems and e-commerce platforms such as Salesforce, Akeneo, Fluent, etc.
 </li>
 <li>
 Strong numerical skills and ability to analyse data.
 </li>
 <li>
 Strong command of MS Office Suite, especially Excel for reporting and data analysis.
 </li>
 <li>
 Basic technical troubleshooting skills and the ability to interact with multiple software systems.
 </li>
 <li>
 High attention to detail and strong organizational skills.
 </li>
 <li>
 Collaborate with other departments such as marketing, buying &amp; merchandising, content, and operations to ensure seamless execution of category strategies and campaigns.
 </li>
 <li>
 Work closely with Product Managers to ensure issues/bugs are reported and resolved, and also identify features to help user experience.
 </li>
 </ul>
</div>

Assistant Category Manager (E-commerce)

Panda Retail Company – Savola Group

<div>
 
 Job Description
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 The Last Mile Assistant Manager is responsible for supporting the management and optimization of the last mile delivery operations, ensuring that customer orders are delivered on time and in excellent condition. The role involves overseeing daily delivery activities, managing delivery teams, and improving processes to enhance customer satisfaction and operational efficiency. This position plays a key role in ensuring the smooth execution of last mile delivery strategies and resolving any issues that arise in the delivery process.
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Operational Execution: Run day-to-day last-mile delivery operations, including scheduling, assigning drivers/riders, and ensuring orders go out on time.
 </li>
 <li>
 Driver/Fleet Management: Manage, train, and coach a team of drivers or delivery partners, including tracking attendance, performance, and compliance and a team of last mile leads
 </li>
 <li>
 KPI Monitoring &amp; Optimization: Track and improve Key Performance Indicators (KPIs) such as on-time delivery rate (OTD), cost per delivery, and order accuracy.
 </li>
 <li>
 Logistics &amp; Route Optimization: Utilize delivery management software to optimize routes for efficiency, speed, and cost-effectiveness.
 </li>
 <li>
 Issue Resolution: Actively solve problems such as courier breakdowns, delivery delays, and customer escalations.
 </li>
 <li>
 Warehouse Coordination: Coordinate closely with warehouse/dark store teams to ensure a smooth handover of orders.
 </li>
 <li>
 Compliance &amp; Safety: Enforce health, safety, and operational standards for the fleet
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Experience:
 
 3&ndash;5+ years in last-mile delivery operations, preferably in e-commerce, quick-commerce, or grocery.
 
 
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Strong organizational and multitasking skills.
 </li>
 <li>
 Excellent communication and leadership abilities.
 </li>
 <li>
 Problem-solving skills and ability to handle pressure in a fast-paced environment.
 </li>
 <li>
 Proficiency in delivery management software and tools.
 </li>
 <li>
 Ability to optimize routes and manage teams efficiently
 </li>
 </ul>
</div>

Last Mile Assistant Manager . E-Commerce Operations

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Last Mile Assistant Manager . E-Commerce Operations