manager of business operations

Labelle Chocolates and flowers

Brand Operations Manager &ndash; LaBelle Caf&eacute;Location: United Arab EmiratesEmployment Type: Full-TimeAbout the RoleLaBelle Caf&eacute; is looking for an experienced Brand Operations Manager to lead and oversee the operations of 5 caf&eacute; branches across the UAE. This role is responsible for driving operational excellence, improving sales performance, maintaining brand standards, leading new branch openings, and managing a team of approximately 50 employees.The ideal candidate is a strong leader with extensive experience in multi-branch caf&eacute; or restaurant operations and a passion for delivering exceptional customer experiences.Key Responsibilities<ul><li>Manage the daily operations of all LaBelle Caf&eacute; branches.</li><li>Lead, coach, and develop a team of approximately 50 employees.</li><li>Ensure high standards of customer service, food quality, and operational excellence.</li><li>Monitor sales, labour costs, and operational performance to achieve business targets.</li><li>Maintain consistent brand standards across all locations.</li><li>Plan and manage new caf&eacute; openings from pre-opening to launch.</li><li>Coordinate with contractors, suppliers, and internal departments for new projects.</li><li>Work closely with the Marketing team to support promotions, social media campaigns, and brand awareness initiatives.</li><li>Analyse operational reports and implement improvement plans.</li><li>Ensure compliance with company policies, health &amp; safety standards, and UAE regulations.</li></ul>Requirements<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>Minimum 10 years of experience in Food &amp; Beverage or caf&eacute; operations.</li><li>At least 5 years in a multi-branch management role.</li><li>Proven experience managing several outlets and large operational teams.</li><li>Experience in opening new caf&eacute; or restaurant branches.</li><li>Strong leadership, problem-solving, and decision-making skills.</li><li>Excellent financial and operational management skills.</li><li>Fluent in Arabic and English (spoken and written).</li><li>Proficient in Microsoft Office and operational reporting systems.</li></ul>Preferred Qualifications<ul><li>Experience with caf&eacute; or premium retail brands.</li><li>Knowledge of visual merchandising and customer experience.</li><li>Experience using ERP systems such as Odoo is an advantage.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Career growth opportunities.</li><li>Dynamic and professional working environment.</li><li>Opportunity to lead and grow a well-established caf&eacute; brand across the UAE.</li></ul>If you have a passion for operations, leadership, and brand excellence, we would love to hear from you. Apply now and become part of the LaBelle Caf&eacute; team.Work Location: In person

Brand Operations Manager

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The Manager, Corporate Operations will be responsible for overseeing end-to-end operational excellence across Pan Pakistan supply chain functions, including sourcing, warehousing, and last-mile logistics. This role requires a strategic thinker with strong execution capabilities to optimize costs, improve fulfillment rates, and ensure seamless coordination between internal teams, suppliers, and third-party partners. The ideal candidate will drive process improvements, maintain high service levels, and ensure operational KPIs are consistently achieved while supporting business growth and profitability.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Operations &amp; Supply Chain Management
 </li>
 <li>
 Lead and manage Pan Pakistan operations, including sourcing, warehousing, and last-mile logistics to ensure efficient and seamless execution.
 </li>
 <li>
 Monitor and maintain a fulfillment rate of 95% or higher across operations.
 </li>
 <li>
 Oversee timely creation and submission of purchase orders to ensure optimal stock availability.
 </li>
 <li>
 Act as the primary point of contact for resolving real-time operational challenges such as stock shortages, capacity constraints, and logistics disruptions.
 </li>
 <li>
 Partner &amp; Vendor Management
 </li>
 <li>
 Onboard and manage warehouse partners to optimize operational costs and efficiency.
 </li>
 <li>
 Establish and align SOPs, payment terms, and best practices with third-party partners.
 </li>
 <li>
 Lead onboarding and performance management of third-party logistics (3PL) partners to ensure:
 </li>
 <li>
 99% customer satisfaction rate
 </li>
 <li>
 Operations costs maintained under 2% of GMV
 </li>
 <li>
 Conduct regular visits to suppliers to improve sourcing efficiency, pricing, and fulfillment reliability.
 </li>
 <li>
 Financial &amp; Cost Optimization
 </li>
 <li>
 Ensure operational costs are controlled and maintained below 2% of GMV.
 </li>
 <li>
 Optimize working capital to ensure liquidity and availability of funds for business investments.
 </li>
 <li>
 Collaborate with internal stakeholders to improve margins through:
 </li>
 <li>
 Strategic sourcing
 </li>
 <li>
 Supplier negotiations (including back margins)
 </li>
 <li>
 Monitoring account-level profitability
 </li>
 <li>
 Performance Monitoring &amp; Compliance
 </li>
 <li>
 Track and ensure adherence to all operational KPIs and benchmarks.
 </li>
 <li>
 Ensure strict compliance with Standard Operating Procedures (SOPs) across all operational functions.
 </li>
 <li>
 Conduct routine audits to ensure inventory accuracy and system alignment.
 </li>
 <li>
 Maintain oversight on recovery updates by coordinating with account managers and ensuring timely follow-ups.
 </li>
 <li>
 Team Leadership &amp; Development
 </li>
 <li>
 Lead, mentor, and support the operations team to enhance productivity and efficiency.
 </li>
 <li>
 Ensure team members are equipped with the necessary tools, training, and resources.
 </li>
 <li>
 Develop and implement SOPs to streamline workflows and maintain work within operational hours.
 </li>
 <li>
 Process Improvement &amp; Automation
 </li>
 <li>
 Identify opportunities to improve and automate repetitive operational tasks, including:
 </li>
 <li>
 Drive continuous improvement initiatives to enhance efficiency and reduce manual workload.
 </li>
 <li>
 Client &amp; Stakeholder Engagement
 </li>
 <li>
 Conduct periodic client visits to understand service gaps and improve customer experience.
 </li>
 <li>
 Maintain strong relationships with suppliers and partners to ensure consistent service quality and competitive pricing.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Operations, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 5+ years of experience in operations, supply chain, or logistics management.
 </li>
 <li>
 Strong analytical and problem-solving skills with a data-driven approach.
 </li>
 <li>
 Proven ability to manage vendors, logistics partners, and cross-functional teams.
 </li>
 <li>
 Excellent negotiation, communication, and stakeholder management skills.
 </li>
 <li>
 Experience in cost optimization, KPI tracking, and process automation.
 </li>
 <li>
 Ability to thrive in a fast-paced, dynamic environment.
 </li>
 </ul>
</div>

Manager, Corporate Operations

Ruggable

<div><div>About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home d&eacute;cor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!</div>
Job Summary:

Ruggable is seeking a dynamic Manager of Wholesale Operations (Player Coach) to lead the end-to-end execution of our new and existing retail launches. In this hybrid &quot;player-coach&quot; role, you will not only define the executional strategy and mentor a growing team, but you will also roll up your sleeves to actively manage key accounts and execute daily operational tasks.

Your primary focus will be bridging the gap between our manufacturing floors and the retail floors of major big-box retailers, specifically Costco, Target, and Walmart. You will ensure that every product launch is seamless, compliant with stringent retailer guidelines, and optimized for maximum sell-through.

What You'll Do:

End-to-End Retail Launch Execution (The Player)
<ul>
<li>Project Management: Lead the flawless execution of new textile product launches, from post-sale onboarding to on-shelf placement at Costco, Target, and Walmart</li>
<li>Retailer Compliance: Master and navigate the specific vendor portals, routing guides, and EDI requirements for large-scale retailers (e.g., Retail Link, Partners Online)</li>
<li>Supply Chain Liaison: Partner directly with our internal manufacturing, warehousing, and logistics teams to ensure accurate forecasting, allocation, and on-time, in-full (OTIF) delivery</li>
<li>Merchandising &amp; Display: Coordinate the physical rollout of point-of-purchase (POP) displays, endcaps, and packaging specs unique to the textile category and specific retailer demands</li>
<li>Troubleshooting: Act as the first line of defense for any operational bottlenecks, inventory discrepancies, or shipping delays during the launch phase</li>
</ul>
Leadership &amp; Team Development (The Coach)
<ul>
<li>Process Optimization: Establish best-in-class Standard Operating Procedures (SOPs) for retail launches, creating a repeatable playbook that your team can execute</li>
<li>Performance Management: Set clear KPIs for the retail ops team focused on compliance, launch timelines, and inventory accuracy</li>
<li>Cross-Functional Alignment: Foster a collaborative environment between Sales, Marketing, and Supply Chain to ensure the team is unified around launch goals</li>
</ul>
What You'll Need to Have:

Required:
<ul>
<li>Experience: 5&ndash;7+ years of experience in Wholesale/Retail Operations, Supply Chain, or Key Account Management within the Consumer Goods and/or CPG industries</li>
<li>Specific Retailer Expertise: MUST HAVE direct, hands-on experience executing product launches and managing daily operations with Costco, Target, and Walmart</li>
<li>Industry Knowledge: Experience in the textile manufacturing industry (e.g., bedding, apparel, home goods, fabrics) is highly preferred</li>
<li>Systems Proficiency: Deep understanding of major retailer vendor portals and EDI integrations</li>
<li>Leadership Style: Proven ability to thrive in a &quot;player-coach&quot; capacity&mdash;comfortable delegating and strategizing one minute, and pulling data reports or fixing routing errors the next</li>
<li>Skills: Exceptional organizational skills, high attention to detail, and robust data analysis capabilities (Advanced Excel/ERP systems experience)</li>
</ul>
Compensation:
<ul>
<li>$110,000 - $135,000 per year base salary</li>
<li>An annual bonus percentage that varies based on level of role</li>
<li>Employer matching (up to 3% of base salary) for company sponsored 401K plan</li>
</ul><div>
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.</div></div>

Manager of Wholesale Operations

Cambly

<div>Cambly is one of the largest online English language platforms in the world, backed by top-tier investors like Bessemer and Benchmark. We help thousands of people improve their English and partner with hundreds of the world's most prestigious companies to empower their teams with language skills for global success.
We're looking for a technical, builder-minded Revenue Operations Specialist/Manager to design and own the systems that power our B2B revenue engine.<h2 class="jobSectionHeader"> 
Why Join Cambly?</h2><ul><li>
High-Impact Role: No inherited playbook &mdash; you'll architect sales infrastructure from the ground up and see your work shape the whole revenue team.</li><li>
Career Growth: Direct exposure to sales leadership and the entire GTM stack, with room to grow into an ops leadership role as we scale.</li><li>
Culture: Employee-first, results-focused, no unnecessary stress or nonsense.</li></ul><h2 class="jobSectionHeader">
The Role</h2>
You'll be given a direction, not a spec. You're expected to figure out the &quot;how,&quot; architect systems that haven't existed before, and ship them &mdash; stitching HubSpot, Clay, LinkedIn, call recording/conversation intelligence, and AI into a stack that actually works together.<h2 class="jobSectionHeader">
Responsibilities</h2><ul><li>
Design and build sales workflows and tooling from scratch, often as the first person to solve a given problem at Cambly</li><li>
Own HubSpot end-to-end: data model, pipeline stages, automations, reporting, integrations</li><li>
Build and maintain prospecting/enrichment workflows using Clay, LinkedIn, and similar tools</li><li>
Implement and optimize call recording/conversation intelligence tools for coaching and pipeline insight</li><li>
Identify and build AI-enabled workflows across the sales cycle (lead scoring, call summarization, forecasting)</li><li>
Build dashboards and reporting for real-time pipeline health, rep performance, and forecast accuracy</li><li>
Diagnose bottlenecks in the sales cycle and design scalable processes, not one-off patches</li><li>
Partner cross-functionally with Sales, Marketing, and Finance to keep systems and data aligned</li></ul><h2 class="jobSectionHeader">
Qualifications</h2>
Must-Haves<ul><li>
6+ years in Sales/Revenue Operations, ideally at a fast-growing B2B SaaS company</li><li>
Hands-on expertise with HubSpot, Clay, LinkedIn (Sales Navigator), and call recording/conversation intelligence tools</li><li>
Practical, hands-on experience building with AI tools in a sales workflow</li><li>
Track record of architecting systems or processes that didn't exist before, from a loose brief</li><li>
Technical mindset: comfortable with data, integrations, automation logic, troubleshooting your own builds</li><li>
Proactive, ownership-driven &mdash; defaults to action, iterates in the open</li></ul>
Preferred<ul><li>
Experience scaling a sales ops function at an early or growth-stage startup</li><li>
Familiarity with SQL, APIs, or no-code/low-code tools (Zapier, Make)</li><li>
Experience supporting both SDR and AE motions</li><li>
Prior experience in a remote &amp; distributed team</li></ul>
Skills &amp; Mindset<ul><li>
Builder mentality &mdash; energized by ambiguity, not slowed by it</li><li>
Strong organizational and project management skills across multiple systems/stakeholders</li><li>
Clear communicator who can translate technical systems into simple guidance for reps and leadership</li><li>
Comfortable in a fast-paced, dynamic, remote environment</li></ul><h2 class="jobSectionHeader">
What You'll Enjoy (Turkey)</h2><ul><li>
Competitive salary and professional development budget</li><li>
Private health insurance</li><li>
Modern Health access with 6 free coaching + 6 free therapy sessions</li><li>
Remote work, and paid time off available from your first month.</li><li>
Dedicated lunch and internet allowances.</li><li>
Employee-first, growth-focused culture</li><li>
A truly global team</li><li>
Free access to Cambly to improve your own language skills</li></ul>
Interested? Applying is simple: just click 'Apply' and upload your CV to get started.</div>

Revenue Operations Manager - Turkey

We One

<div>
 
 
 Job Summary
 
 : This pivotal leadership role is responsible for the end-to-end lifecycle of the workforce. The incumbent ensures HR operational excellence by overseeing onboarding (including PRO and visa processes), payroll, benefits administration, and employee relations. Additionally, he will act as a strategic partner in HR digitization, managing internal/external audits, and leading a team of HR professionals to align with DP World&rsquo;s global principles of safety, sustainability, and customer-centricity.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 1. Oversee the complete onboarding process including PRO process. Review and update the induction presentation. Review the performance of the vendors on a yearly basis. Manage the escalations from the stakeholders (We One BU &amp; DPW PRO) during deployments.
 
 
 
 
 
 2. Conduct We Care meetings and Gemba walks for the welfare of the employees. Involved in planning and conducting employee engagements activities for the entire workforce whereby reducing attrition and improve employee retention.
 
 
 
 
 
 3. Review and update the policy and procedures. Ensure the same is communicated to all employees. Conduct awareness meetings and preparation of the communications.
 
 
 
 
 
 4. Manage employee relations and resolve conflicts. All Zoho escalations are addressed and closed. Final decisions arrived for certain DC cases.
 
 
 
 
 
 5. Oversee payroll, EOS and benefits administration. Approval of SRF and signing of all employees&rsquo; letters (salary revision, promotion, service, request letters) in a timely manner. Handle escalations of EOS and resolve. Approve all work-related injury for treatments, involved in yearly insurance renewals, coordinate with insurers to handle medically critical cases and take final decisions on medically unfit cases.
 
 
 
 
 
 6. Timely approval of employee-related requests and all types of invoices in fusion.
 
 
 
 
 
 7. Single point of contact to handle and resolve employees&rsquo; queries for escalated cases with authorities and Leadership team, through ensuring compliance to labor laws.
 
 
 
 
 
 8. Handle internal and external audits for the company. Responsible for working on the audit findings and closure of the same.
 
 
 
 
 
 9. Rollout yearly Performance Appraisals for the workforce and finalizing the payouts. Coordinate employee training and development programs.
 
 
 
 
 
 10. Involved in suggesting and implementing digitization and automation of HR processes. Coordinate with IT for system enhancements and agree to final go ahead of the IT projects.
 
 
 
 
 
 11. Administer all HR team members, guide and support, evaluate their performance and lead them to achieve organization goals.
 
 
 
 
 
 12. Lead special projects, review HR metrics / management reports, process reengineering and continuous improvement, ensuring accuracy, timeliness, and improved employee experience across HR operations.
 
 
 
 
 
 
 Qualifications, Experience and Skills:
 
 
 
 
 Essential Qualification
 
 : Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 
 
 
 Desirable Qualification
 
 : Professional HR certifications such as CHRP or SHRM-CP are highly desirable
 
 
 
 Work Experience
 
 : Proven experience in a managerial role within HR Operations, ideally within a large-scale or diversified business unit
 
</div>

MANAGER - HR OPERATIONS

HBL Microfinance Bank LTD

<div>
 
 We are looking for a results-driven professional to lead G2P operations. The ideal candidate will have experience in managing government disbursement programs, driving last-mile delivery, and ensuring seamless integration between government systems and the bank&rsquo;s platforms. This role will focus on operational execution, stakeholder management, financial reconciliation, and process optimization to support large-scale government payment initiatives.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 1. G2P Program Execution
 
 &bull; Lead the implementation and day-to-day management of G2P programs, including benefit disbursements (e.g., cash transfers, fund mgmt., field coordination, beneficiary data mgmt. etc.). &bull; Coordinate with public sector bodies to ensure timely fund inflow and adherence to SLAs &amp; processes.
 
 
 
 2. Stakeholder &amp; Field Operations Management
 
 &bull; Liaise with government departments, local authorities, and field partners to ensure smooth disbursements. &bull; Supervise agent network deployment, training, and performance linked to program KPIs. &bull; Resolve grievances and ensure proper beneficiary support through agreed disbursement channels such as campsites, retail model, ATM etc.
 
 
 
 3. Financial &amp; Operational Controls
 
 &bull; Monitor reconciliation of funds between government sponsors and the bank&rsquo;s systems. &bull; Track transaction-level data, identify anomalies, and coordinate with finance and risk teams. &bull; Ensure reporting accuracy (daily/weekly/monthly) to both internal teams and external stakeholders.
 
 
 
 4. Compliance &amp; Risk Management
 
 &bull; Ensure adherence to applicable G2P regulations, SBP circulars and relevant guidelines. &bull; Work closely with risk and compliance teams to implement robust controls and fraud mitigation protocols. &bull; Coordinate with IT/InfoSec to ensure data protection and system security.
 
 
 
 5. Reporting &amp; Insights
 
 &bull; Develop dashboards and operational reports on fund utilization, disbursement status, and grievance trends. &bull; Provide feedback loops to program owners and government clients for continuous improvement.
 
 
 
 
 
 
 Key Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree required; Preferred Master&rsquo;s degree in Business, Data Analytics etc.
 
 
 &bull; 4-6 years of experience in G2P operations, digital payments, financial inclusion, or public sector program delivery.
 
 
 &bull; Prior experience in banking, Payments, or similar institution is preferable.
 
 
 &bull; Strong stakeholder management skills &ndash; government, financial institutions, fintech partners.
 
 
 &bull; Proficiency in MIS, reconciliations, and data analytics tools (Excel, Reporting &amp; dashboards etc.)
 
 
 &bull; Effective communication skills &amp; conflict resolution
 
 
 &bull; Multitasking &amp; time management
 
 
 &bull; Ability to lead cross-functional teams in high-pressure, time-bound program rollouts
 
 
 
 
 
 Last date to apply is 10th July 2026.
 
</div>

Manager G2P Operations & Governance

Mashreq

<div>
 To run a full background check (verify and validate the customer&rsquo;s identity; understand the customer&rsquo;s profile, business and account activity; identify relevant adverse information and risk; assess the potential for money laundering and / or terrorist financing etc) on prospective as well as existing clients to help mitigate financial, regulatory and reputational risk and ensure regulatory compliance.
 
 
 Key Results:
 
 - Successfully complete comprehensive background checks on prospective and existing clients within agreed timelines.
 
 - Ensure accurate verification and validation of customer identity and documentation.
 
 - Identify and escalate adverse information, suspicious activities, and potential risks promptly.
 
 Experience:
 
 - Strong background in KYC, AML, and financial crime compliance with hands on due diligence experience in correspondence banking and corporate.
 
 - Proficient in regulatory frameworks, sanctions screening, and risk assessment tools.
 
 - Skilled in analyzing complex corporate structures and documenting findings with precision.
</div>

Assistant Manager, FI KYCs.COE Pak - OPS - FI KYC Team.Operations Group-PAKCOE

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