manager of business operations

Network Squad

About the Role:We are looking for a Technical Operations / Business Manager to oversee company operations, lead multiple departments, and manage both on-site and overseas teams. The ideal candidate will have strong leadership, technical, and project management skills, ensuring efficient delivery of IT infrastructure projects and smooth day-to-day operations.Key Responsibilities:<ul><li>Manage multiple departments including Network, Support, Cloud, and Projects.</li><li>Ensure compliance with IT standards, cybersecurity policies, and regulatory requirements.</li><li>Oversee company-wide systems, operations, and project delivery locally and overseas.</li><li>Lead and coordinate on-site and remote engineers for timely project completion.</li><li>Collaborate with clients, vendors, and international partners for smooth operations.</li><li>Drive operational efficiency, process improvement, and service excellence.</li><li>Support business growth through strategic planning, innovation, and leadership.</li><li>Monitor company performance, budgets, and KPIs across all departments.</li><li>Plan, execute, and monitor system integration and infrastructure projects.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in IT, Computer Science, Business Administration, or a related field.</li><li>10+ years of experience in IT operations, infrastructure, or project management.</li><li>Proven experience in leading multiple teams and departments across diverse functions.</li><li>Strong knowledge of IT infrastructure, including servers, networks, cloud, and security systems.</li><li>Excellent communication, leadership, and strategic planning skills.</li><li>Experience managing overseas operations or international clients is an advantage.</li><li>Certifications such as PMP, ITIL, or CISSP are preferred.</li><li>Extensive experience with systems integrators and Microsoft/Cisco or other system/network partners, managing complex multi-site infrastructure projects.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to start immediately? If not, what is your notice period?</li><li>Where are you located?</li><li>Do you have any disabilities or medical issues that we should be aware of?</li><li>What is your current salary package? </li><li>How many years of experience do you have in IT operations or service management?</li><li>Have you managed one or multiple departments? If yes, which ones and how many staff?</li><li>Have you ever done any business or been involved in any business activities?</li><li>Have you managed clients/customers as a vendor? If yes, what the service was getting delivered to customer and what was your role?</li><li>How many years of experience do you have working with IT distributors or vendors?</li></ul>Work Location: In person

Technical Operations / Business Manager

Heartland Dental

<div><div>Practice Manager of Operations
Dental Care at Grande Oak in Estero, Florida is looking for a Practice Manager of Operations to join our team. 
Why Heartland Dental?
Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you&rsquo;ll work in an environment that encourages learning, team cohesion, and puts patients first. 
As a Practice Manager of Operations, you&rsquo;ll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!
</div><div>More about the role<ul><li>
Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills</li><li>
Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)</li><li>
Ensure goals and priorities of Doctors and teams are achieved through servant leadership</li><li>
Bell Leadership Training every 18-24 months</li><li>
Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles</li><li>
Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals</li><li>
Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed</li><li>
Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals</li><li>
Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs</li><li>
Understand the benefits and metrics of DMP and help Doctor to monitor progress</li><li>
Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice</li><li>
Partner with Doctors to identify skills needed for open positions and proper selection team within the practice</li><li>
Successfully onboard new team members through partnerships with recruiting and support office</li><li>
Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles</li></ul> 
What You&rsquo;ll Gain<ul><li>
Competitive benefits including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off)</li><li>
Continuing education to provide you the opportunity to develop your full potential and be a true business partner to our supported Doctors</li><li>
Access to an expansive network of mentors and networking opportunities
</li><li>Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver exceptional patient care</li></ul></div><div>
 Minimum Qualifications<ul><li>
Associate&rsquo;s or Bachelor's degree or 3 - 5 years&rsquo; leadership experience (in a professional office, hospitality, retail, banking, medical, etc.)</li><li>
Experience working in a fast-paced and customer-centric environment</li><li>
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies</li><li>
Excellent communication, leadership, coaching, and conflict resolution skills</li><li>
Trustworthy; maintain patient confidentially and team ethics</li></ul> 
Preferred Experience<ul><li>
1+ years of experience in a dental or medical setting</li><li>
1+ years of experience with insurance billing and accounts receivable</li><li>
Dentrix or other dental software experience</li></ul> 
Physical Requirements:<ul><li>
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position</li><li>
Prolonged periods sitting at a desk and working on a computer</li><li>
Must be able to lift up to 15 pounds at times</li><li>
Availability to attend virtual training sessions (or in-person once conditions allow) periodically throughout the year (some travel will eventually be involved)</li><li>
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL &amp; TN.</li></ul> 
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders. 
At Heartland Dental, we&rsquo;re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.</div></div>

Practice Manager of Operations

Fragorium LLC

Job SummaryWe are looking for a Business Operations Manager (Female) for our corporate office in Dubai who will be responsible for overseeing and integrating administrative, logistics, and manufacturing operations within the fragrance production environment. This role ensures smooth day-to-day operations, compliance with regulatory requirements, cost control, efficient supply chain management and coordination across departments to support production targets and business growth.Key Responsibilities<ul><li>Manage and coordinate daily manufacturing operations to ensure timely production of fragrances in line with quality and safety standards</li><li>Work closely with Production, QC, and R&amp;D teams to ensure process efficiency and adherence to SOPs</li><li>Monitor production schedules, capacity planning, and resource utilization</li><li>Identify operational gaps and implement continuous improvement initiatives</li><li>Oversee administrative functions including office management, documentation, contracts, and facility management</li><li>Ensure compliance with local authorities, free zone regulations, labor laws and industry standards</li><li>Maintain and update company policies, procedures, and internal controls</li><li>Optimize logistics costs while maintaining service quality</li><li>Support procurement activities including supplier evaluation, negotiations and cost control</li><li>Ensure timely availability of raw materials, packaging, and consumables for production</li><li>Maintain strong relationships with key vendors and service providers</li><li>Assign tasks, monitor performance, and ensure productivity and discipline</li><li>Coordinate cross-functional communication between departments</li><li>Track KPIs and provide recommendations to management for operational improvements</li><li>Support management in strategic planning and expansion activities</li><li>Work closely with Production, QC and R&amp;D teams to ensure process efficiency and adherence to SOPs</li><li>Monitor production schedules, capacity planning, and resource utilization</li><li>Identify operational gaps and implement continuous improvement initiatives.</li></ul>Requirements<ul><li>Minimum 6 to 8 years of experience in an operational or managerial role for manufacturing industry</li><li>Master&rsquo;s degree in Business Administration, Operations Management, or related field</li><li>Prior experience in fragrance, cosmetics, FMCG or chemical manufacturing is an advantage</li><li>Knowledge of logistics, supply chain and inventory management</li><li>Strong leadership and team management skills</li><li>Leadership and decision-making skills</li><li>UAE Valid Driving license is a must</li></ul>Job Types: Full-time, PermanentPay: AED8,000.00 - AED10,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Operations (Manufacturing Industry): 6 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>

Business Operations Manager (Female)

Deccan AI

<div>
 
 
 Job Title: Business Operations Manager
 
 
 
 
 Location: Hyderabad
 
 
 
 
 Experience: 6+ years
 
 
 
 
 Employment Type: Full-time
 
 
 
 
 
 
 
 About Us
 
 
 
 Deccan AI is a model training and eval startup headquartered in the Bay Area. We are founded by IIT Bombay, IIM Ahmedabad and ex-Google alumni, and work with some of the top AI frontier labs in the world, e.g. Google Deepmind, Snowflake, and many more. We are backed by Prosus Ventures, and our India delivery office is in Hyderabad. Most of our roles are on-site i.e. Bay Area / Hyderabad.
 
 
 
 What it is like to work @ Deccan
 
 
 
 To be honest, our workplace is not for the faint-hearted. We work hard, We work fast (many of our clients require same day turnarounds for their complex data needs). We like those who take ownership, roll up their sleeves and
 
 do
 
 . We like those who thrive in ambiguity and who can operate without titles / hierarchies.But what you will find: tremendous learning, tremendous growth, and a very motivated set of colleagues who are also fun to be around.
 
 
 
 
 
 
 Job Overview
 
 
 <ul>
 <li>
 We are looking for a highly motivated
 
 Business Operations Manager
 
 to lead and manage day-to-day operations for AI-driven projects. In this role, you will be responsible for managing a team of AI Trainers, driving productivity and quality outcomes, and ensuring seamless execution across projects.
 </li>
 <li>
 This role requires strong people leadership, a data-driven mindset, and the ability to operate independently in a high-ownership, low-management environment.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Team &amp; People Management
 
 
 <ul>
 <li>
 Lead, mentor, and manage a team of 15+ AI Trainers, driving high performance, engagement, and accountability
 </li>
 <li>
 Conduct regular 1:1s, performance reviews, and feedback sessions to support individual and team growth
 </li>
 <li>
 Address people-related issues proactively and escalate when necessary to ensure timely resolution
 </li>
 </ul>
 
 
 
 
 
 Performance &amp; Delivery Management
 
 
 <ul>
 <li>
 Set, track, and optimize productivity targets while maintaining high content quality standards
 </li>
 <li>
 Ensure consistent adherence to quality benchmarks across all deliverables
 </li>
 <li>
 Oversee daily operations for assigned projects, ensuring timelines, SLAs, and deliverables are met
 </li>
 </ul>
 
 
 
 
 
 Quality Assurance
 
 
 <ul>
 <li>
 Monitor transaction quality and content accuracy through audits and reviews
 </li>
 <li>
 Implement corrective and preventive actions to continuously improve quality outcomes
 </li>
 <li>
 Partner with QA and stakeholders to uphold client-specific quality expectations
 </li>
 </ul>
 
 
 
 
 
 Stakeholder &amp; External Management
 
 
 <ul>
 <li>
 Act as the primary point of contact for external stakeholders and clients for operational matters
 </li>
 <li>
 Manage expectations through clear communication, timely updates, and professional interactions
 </li>
 <li>
 Collaborate with cross-functional teams to ensure alignment across operations, product, and delivery
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Analytics
 
 
 <ul>
 <li>
 Track, analyze, and report key metrics including productivity, quality, CSAT, and delivery health
 </li>
 <li>
 Present regular performance reports to senior leadership and clients with actionable insights
 </li>
 <li>
 Use data to identify trends, risks, and opportunities for operational improvement
 </li>
 </ul>
 
 
 
 
 
 Process &amp; Project Oversight
 
 
 <ul>
 <li>
 Ensure projects are executed efficiently within defined scope and timelines
 </li>
 <li>
 Drive operational improvements and process optimizations to scale delivery
 </li>
 <li>
 Manage multiple priorities simultaneously while maintaining execution excellence
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 6+ years of experience in operations, delivery, or team management roles
 </li>
 <li>
 Proven experience managing teams of 10&ndash;20+ members
 </li>
 <li>
 Strong execution mindset with the ability to work independently and take initiative
 </li>
 <li>
 Excellent analytical skills with comfort working with operational data and metrics
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Strong communication, coaching, and stakeholder management skills
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent from Tier-1 institutions
 </li>
 </ul>
 
 
 
 
 
 What Will Help You Succeed
 
 
 <ul>
 <li>
 Extreme ownership and accountability for outcomes
 </li>
 <li>
 Comfort operating with minimal management and high autonomy
 </li>
 <li>
 Ability to move fast, adapt quickly, and solve problems independently
 </li>
 <li>
 Strong collaboration skills across cross-functional teams
 </li>
 </ul>
 
 
</div>

Business Operations Manager

Amazon

<div>
 
 Description
 
 
 
 The role includes interfacing with the Third Party Logistics (3PL) providers and being the main POC for all internal teams such as Transportation, Retail and Supply Chain. The main tasks will be management, control and direction for the 3PL operations. The main objective is to continuously improve the level of service that the 3PL provides to our customers.
 
 
 The 3PL Operations Manager will be responsible for both launch and improvement projects and will contribute to the development of Amazon&rsquo;s flexible &amp; customer-centric fulfillment.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Manage and control performance, cost and capacity of External Fulfillment Logistics provider (3PL)
 </li>
 <li>
 Monitor and analyze customer experience and delivery performance, maintain and develop KPIs and SLAs with 3PL
 </li>
 <li>
 Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
 </li>
 <li>
 Prioritize projects and software feature requests, evaluate and set stakeholder expectations
 </li>
 <li>
 Ensure for each integration that requirements and resources both internal / external are available to deliver success
 </li>
 <li>
 Work closely with technical development teams to deliver features which are customer-focused, scale able, auditable and iteratively developed
 </li>
 <li>
 Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management
 </li>
 <li>
 Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent certification in Engineering, Operations, Business Administration, or a related field
 </li>
 <li>
 Fluency in Turkish and English
 </li>
 <li>
 Proficient in Microsoft Office products: Excel, Word, Outlook, PowerPoint and MS Project
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Proven operations leadership experience in a similar fast-paced process driven manufacturing, production or distribution/logistics environment
 </li>
 <li>
 Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
 </li>
 <li>
 Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
 </li>
 <li>
 Excellent communication skills with the ability to communicate and influence effectively at all levels
 </li>
 <li>
 Past experience or study of startup operations and/or 3PL environments
 </li>
 <li>
 Team player who can facilitate successful project work, operating to deadlines
 </li>
 <li>
 Theoretical and practical knowledge of Lean techniques such as Kaizen or Six Sigma
 </li>
 <li>
 Technical expertise - Solution-driven approach to systems &amp; processes
 </li>
 <li>
 Experience with analytical tools such as data warehouse tables: SQL / Visual Basic / Power BI
 </li>
 <li>
 Masters degree in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Turkey Yonetim Destek Hizmetleri Limited Sirketi
 
 
 Job ID: A2712966
</div>

Operations Manager, External Fulfillment

Jewish Family Service of San Diego

<div>Position Title: Facilities Manager

Organization: Jewish Family Service of San Diego

Department: Operations &amp; Organizational Capacity

Position Type: Full-Time (37.5+ hours/week), Exempt

Work Setting: Fully Onsite

Reports To: Director of Operations

Pay Range: $71k to $78k/ year

 Total Compensation:

In addition to standard pay, compensation for this position includes:
<ul>
<li>Comprehensive, low-cost healthcare coverage for employees</li>
<li>Generous employer 401(k) contributions</li>
<li>Employer-covered life insurance</li>
</ul>
Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:
<ul>
<li>Paid vacation time and sick leave</li>
<li>15 paid holidays, including Federal and Jewish holidays (as long as the holiday lands on a normal scheduled work day), and floating holidays</li>
<li>2 Wellness Days to be taken any time during the year to support employees&rsquo; mental wellness</li>
</ul>
Position Overview:
The Facilities Manager plays a key role in ensuring the safe, efficient, and reliable operation of all JFS facilities. This position provides advanced technical support and leadership, using strong organizational, troubleshooting, and facility maintenance skills to support agency-wide operations. The role oversees vendors, coordinates preventive and corrective maintenance, supports physical security implementation, and contributes to special projects and capital improvements. The Facilities Manager works under the Director of Operations and collaborates closely with the Facilities Coordinator, Senior Facilities Project Manager, Director of Safety, Security, and Facilities Operations, and the Business Services team.

Responsibilities:
<ul><li>Manage vendor relationships, oversee contract performance, and ensure high-quality service delivery and compliance</li>
<li>Lead and coordinate daily preventive and corrective maintenance across all JFS facilities, including Safe Parking Program locations, the Mission Gorge property, the affordable housing complex, and future sites as they come online, covering mechanical, electrical, plumbing, and related building systems</li>
<li>Respond to and prioritize facility service requests from staff, such as furniture moves, vendor access, and deliveries</li>
<li>Oversee building systems procedures, including fire alarms, HVAC systems, and building security alarms, ensuring proper functioning and documentation</li>
<li>Coordinate with the Director of Safety, Security and Facilities Operations to implement and maintain physical security measures</li>
<li>Assist with and help oversee special projects, including capital improvements, renovations, and facility upgrades</li>
<li>Support compliance with Cal/OSHA requirements and maintain up-to-date Cal/OSHA safety training certification</li>
<li>Provide facilities support for onsite and offsite events, including setup, breakdown, and logistical coordination</li>
<li>Identify and report safety hazards, equipment issues, and facility concerns to the supervisor promptly</li>
<li>Respond to emergency situations quickly and effectively, including after-hours and weekend emergencies when required</li>
<li>Perform additional duties, assignments, or projects as needed</li>
</ul>
Skills/Experience/Abilities That Are a Must-Have:
<ul>
<li>Valid California driver&rsquo;s license</li>
<li>Minimum of 5 years of building maintenance experience, including general repairs and facility upkeep</li>
<li>Experience overseeing projects and coordinating or guiding team members</li>
<li>Intermediate to advanced proficiency in key trades, including electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair</li>
<li>Basic computer skills and ability to navigate Microsoft Word and Outlook 360</li>
</ul>
Skills/Abilities We&rsquo;d Like You to Have:
<ul><li>Understanding of government permitting processes (preferred)</li>
<li>Advanced project management skills (preferred)</li>
</ul>
Physical Requirements:
<ul>
<li>The ability to stand, walk, lift, twist, and bend on a frequent basis, with or without reasonable accommodation</li>
<li>Ability to lift and carry up to 50 lbs. with or without reasonable accommodation</li>
<li>Ability to operate vehicles, tools, and equipment necessary to complete assignments</li>
</ul>
Important Notice:

Please submit your resume and cover letter on your application.

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego 
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.
<ul><li>Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</li></ul> 
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Facilities Manager, Operations

Dubai Holding

<div>
 
 
 About Dubai Holding Land Estates:
 
 
 
 Dubai Holding Land Estates oversees a diverse land portfolio strategically located across Dubai&rsquo;s most sought-after areas. With convenient access to major highways, nearby amenities, and flexible land use options, investors are presented with unique opportunities for development and growth.
 
 
 
 
 
 Through the centralization of Dubai Holding&rsquo;s land bank, Dubai Holding Land Estates focuses on large-scale master plans, ensuring alignment with the Dubai 2040 Urban Master Plan, whilst also supporting the business&rsquo;s commitment to sustainable urban development and strategic land portfolio management.
 
 
 
 
 
 An opportunity has arisen for a
 
 Manager - Business Management (Operations)
 
 to join
 
 Dubai Holding Land Estate
 
 . The main duties and responsibilities of this role are mentioned below:
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 To enhance the effectiveness and performance of DHLE Operations by providing analytical insight, business planning support, and structured follow-up across all operational departments.
 </li>
 <li>
 The role ensures that strategic and operational priorities set by the COO are translated into actionable plans, monitored effectively, and delivered with measurable impact.
 </li>
 <li>
 The Manager - Business Management works closely with the Executive Director - Business Management and department heads to drive operational alignment, efficiency, and informed decision-making.
 </li>
 </ul>
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Operational Performance &amp; Analysis
 
 
 <ul>
 <li>
 Review and analyse operational performance across all DHLE Operations departments to identify gaps, trends, and improvement opportunities.
 </li>
 <li>
 Provide insight-driven recommendations that support continuous performance enhancement and operational excellence.
 </li>
 <li>
 Prepare monthly and quarterly performance dashboards summarizing progress against KPIs and key deliverables.
 </li>
 <li>
 Support the Executive Director and COO in preparing operational reports and decision-support analyses.
 </li>
 <li>
 Monitor stakeholder activity/progress to ensure that targets are met/exceeded.
 </li>
 <li>
 Identify opportunities that will support the company in meeting / exceeding targets across each of the Company scorecard metrics.
 </li>
 </ul>
 
 
 Planning &amp; Execution Support
 
 
 <ul>
 <li>
 Coordinate the preparation and consolidation of departmental business plans, objectives, and KPIs.
 </li>
 <li>
 Track progress of key initiatives and ensure alignment with strategic and operational priorities.
 </li>
 <li>
 Anticipate challenges and propose practical solutions to maintain delivery momentum.
 </li>
 <li>
 Facilitate interdepartmental coordination to ensure consistency and collaboration across DHLE Operations.
 </li>
 <li>
 Attend meetings with the COO, capture key discussions, document decisions, and prepare detailed action lists.
 </li>
 <li>
 Manage the COO&rsquo;s action list, ensuring timely follow-up with relevant departments and stakeholders.
 </li>
 <li>
 Provide the COO with regular status updates, highlighting progress, delays, and critical issues requiring attention.
 </li>
 <li>
 Lead and manage special projects delivering comprehensive solutions from initiation to completion including spearheading key tasks like due diligence, historical and current document review, commercial assessments, and contract review.
 </li>
 <li>
 Support the COO in preparing for high-level stakeholder meetings, including briefing notes, dossiers, and follow-up reports.
 </li>
 <li>
 Anticipate COO requirements by proactively gathering and organizing relevant data, documents, and insights.
 </li>
 </ul>
 
 
 Reporting &amp; Communication
 
 
 <ul>
 <li>
 Develop clear, concise, and well-structured reports, presentations, and briefing notes for the COO and senior leadership.
 </li>
 <li>
 Consolidate updates and ensure accuracy and consistency in submissions to the CEO Office, EXCOM, and related forums.
 </li>
 <li>
 Translate operational data and progress updates into actionable insights for management decision-making.
 </li>
 </ul>
 
 
 Governance &amp; Process Improvement
 
 
 <ul>
 <li>
 Support implementation of governance standards, reporting frameworks, and operating procedures within DHLE Operations.
 </li>
 <li>
 Identify and recommend process improvements to enhance efficiency, accountability, and coordination.
 </li>
 <li>
 Ensure timely and structured follow-up on management actions, decisions, and audit recommendations.
 </li>
 </ul>
 
 
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Engage with functional leads across Development Control, Urban Planning, GIS &amp; Landbank Solutions, and related units.
 </li>
 <li>
 Work closely with enabling functions such as Finance, HR, and Strategy to ensure operational alignment and effective support to business needs.
 </li>
 <li>
 Foster a culture of proactive communication, accountability, and continuous improvement within Operations.
 </li>
 <li>
 Build and maintain strong, professional relationships with stakeholders to facilitate smooth collaboration and foster trust.
 </li>
 <li>
 Act as a point of contact for stakeholder inquiries, ensuring timely and accurate communication aligned with the COO&rsquo;s priorities.
 </li>
 <li>
 Ensure consistent and timely communication of COO directives to internal departments.
 </li>
 <li>
 Facilitate cross-departmental collaboration to ensure business objectives are achieved on schedule.
 </li>
 <li>
 Maintain a confidential and well-organized filing system (digital and physical) of COO office documentation.
 </li>
 <li>
 Prepare internal and external correspondences (email, formal letters) to initiate or respond to matters raised by key internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Qualification:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering
 
 ,
 
 Economics or a related field.
 </li>
 <li>
 Advanced qualifications (e.g., MBA, CFA, PMP) - preferred.
 </li>
 <li>
 Fluent in English and Arabic (written and spoken).
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 7-10 years of relevant experience in a business management, performance management, consulting, finance, or engineering-related role, ideally with exposure to executive-level reporting or stakeholder management.
 </li>
 <li>
 Experience in real estate, preferably in Dubai.
 </li>
 </ul>
 
 
 
 
 
 Job Specific Skills:
 
 
 <ul>
 <li>
 Strong financial and/or technical acumen to understand business, project, and operational discussions.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to derive insights from operational data.
 </li>
 <li>
 Excellent report writing, analysis, written and oral communication and presentation skills, with proven experience preparing executive-level materials.
 </li>
 <li>
 Strong stakeholder engagement and relationship management capabilities.
 </li>
 <li>
 Exceptional organizational and project management skills.
 </li>
 <li>
 Proficient in MS Office &ndash; full suite, exposure to Power BI or other visualization tools is advantageous.
 </li>
 <li>
 Ability to build trust and rapport with stakeholders from various backgrounds and at different levels.
 </li>
 <li>
 Ability to multitask and prioritize task effectively.
 </li>
 <li>
 Ability to establish and maintain professional relationships.
 </li>
 <li>
 Flexible to handle changing priorities, tasks, and responsibilities.
 </li>
 <li>
 Effective conflict resolution.
 </li>
 <li>
 High attention to detail, discretion, and ability to manage sensitive information.
 </li>
 <li>
 Strong interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 About the Benefits
 
 
 
 At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.
 
 
 
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