manager of business operations

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
As an Operations I Manager, you will work with India leadership team to improve existing systems or processes, and reduce defects to serve Amazon&rsquo;s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth&rsquo;s Most Customer Centric Company. Within Operations I Manager job family, you&rsquo;ll be offered one of the key roles in operations: area manager, operations manager or station manager depending on business needs. Basic, preferred &amp; demonstrated abilities remain same for all these job roles. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India operations team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you willing to &ldquo;roll up your sleeves&rdquo; and get into the details that make Operations world class?
 
 
Key job responsibilities 
DEMONSTRATED ABILITIES 
<ul><li>Sense of ownership</li><li>Excellent analytical skills</li><li>Ability to summarize and communicate important data</li><li>Desire to learn complex processes and systems</li><li>Commitment to long-term career development through multiple assignments in India Operations</li><li>Ability to collaborate with large work groups and demonstrate ability to lead the team</li><li>Ability to lead a team of associates with support from seasoned managers</li><li>To serve our customers, our operations function 24X7, 365 days. Your role will warrant working in a roster that may include night shifts and/or your weekly offs.</li><li>This will be a &ldquo;physical/ on-floor&rdquo; role where you will be expected to lead teams from Day1.</li><li>Willing to relocate, as per business need</li></ul>
Details of various roles within the Operations Manager I job family (As an Intern/FTE you will be placed at either of the below mentioned job titles) 
AREA MANAGER 
Working in fulfilment center or our office premises where you will spend time on floor observing processes, doing audits, coaching associates, which requires - 
<ul><li>Walking in the fulfillment center and around area with great frequency</li><li>Continual standing and/or walking</li><li>Ability to work in construction /distribution environment that may be noisy, unlit, not airconditioned</li><li>Able to access all areas of building (ascending and descending ladders, stairs, gangways) safely and without limitation</li><li>Require extensive data analysis to identify trends and drive kaizen activities</li><li>Strong interpersonal skills to ensure operational success, as well as drive multiple initiatives, with a diverse set of stakeholders</li><li>Participate in leadership review meetings like Daily deep dive, site business review and participate to take decisions on site improvement parameters</li><li>Ensure implementation of quality best practices like 5S</li><li>Support, mentor, and motivate your hourly workforce</li><li>Manage safety, quality, productivity, and customer delivery promises</li><li>Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality</li></ul>
Assurance, Human Resources to develop plans to meet business objectives 
OPERATIONS MANAGER 
<ul><li>Customer/seller service Contact Reduction</li><li>Concessions &ndash; defect analysis, reduction and improving customer experience</li><li>Shadowing seasoned manager on floor and adapting the knowledge of on floor operations to run and execute shifts independently.</li><li>Methods to track and improve performance of partners (carriers and 3P partners)</li><li>Transportation/supply chain issues pertaining to new geographies where Amazon has a potential marketplace</li><li>Perform market and competitive analysis as required for different parameters in transportation. Develop operating plans to improve performance and monitoring and pilot them.</li><li>Identify and prevent financial leakage when working with partners.</li><li>Enhancing customer returns experience</li><li>Drive process improvements to enhance the operational efficiencies or improve quality metrics in fulfillment centers/transportation/customer service/ seller service</li><li>Analyze and create mechanisms to improve third party seller order fulfillment</li><li>Improving fulfilment center processes and metrics by working with team members in retail, fulfilled by Amazon, customer service, transportation, etc.</li><li>Data processing, supervising quality and continuous improvement</li></ul>
STATION MANAGER 
<ul><li>Defining the transportation process from FC to delivery stations</li><li>Provide practical inputs to Centralize routing team to optimize delivery process from delivery station to customer address.</li><li>Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management</li><li>Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations</li><li>Continuously improve the delivery process and attain a sustained level of delivery performance improvement</li><li>Analysis of the data reports to identify performance bottlenecks and improve the performance</li><li>Implement the formal process control and process improvement mechanisms such as Kaizen
</li></ul></div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>1+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Manager I, Operations

Rashid Al Jabri Group

A prestigious Group in Real Estate, Construction, Fabrication and Limousine business is hiring for Group Compliance &amp; Operations Manager .The Group Compliance &amp; Operations Manager is to ensure everyone adheres to legal standards and in-house policies. They perform regular audits of business procedures and processes to ensure this compliance. In Operations the manager will take the wheel to oversee day-to-day operations, streamline processes, and ensure everything runs like clockwork. If you&rsquo;re a natural problem-solver who loves juggling logistics and empowering teams, we&rsquo;re eager to hear from you.Their key duties and responsibilities can also include:<ul><li>Analyze internal business systems to ensure compliance with industry regulations and ethical standards.</li><li>Create, modify, update and implement the company&rsquo;s policies.</li><li>Develop risk management strategies.</li><li>Design control systems to address cases of violation of internal business policies.</li><li>Design ongoing training programs for employees of the business.</li><li>Liaise with other departmental heads to ensure that all business operations are in line with business policies.</li><li>Advise the top management on business operations relating to investment, risks and any other policy development.</li><li>Drive operational efficiency by designing, implementing, and optimizing workflows and procedures.</li><li>Oversee inventory, supply chain coordination, and resource allocation to meet company objectives.</li><li>Manage cross-departmental collaboration to ensure seamless execution of projects.</li><li>Monitor performance metrics, prepare detailed reports, and identify areas for improvement.</li><li>Lead and mentor teams, fostering a culture of accountability and excellence.</li><li>Ensure compliance with industry regulations, safety standards, and company policies.</li><li>Communicate effectively with stakeholders to align operational strategies with business goals.</li><li>Preparing updated reports to the senior management and submission.</li></ul>Skills and Qualifications:<ul><li>Proven experience in operations management or a related leadership role.</li><li>Exceptional organizational and multitasking skills to handle complex processes.</li><li>Strong decision-making and problem-solving abilities under pressure.</li><li>Excellent communication and leadership skills for managing teams and liaising with stakeholders.</li><li>Proficiency in operations software and tools, including ERP systems and project management platforms.</li><li>Bachelor&rsquo;s degree in business administration, operations, or a related field.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Group Compliance & Operations Manager

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
As an Operations I Manager, you will work with India leadership team to improve existing systems or processes, and reduce defects to serve Amazon&rsquo;s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth&rsquo;s Most Customer Centric Company. Within Operations I Manager job family, you&rsquo;ll be offered one of the key roles in operations: area manager, operations manager or station manager depending on business needs. Basic, preferred &amp; demonstrated abilities remain same for all these job roles. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India operations team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you willing to &ldquo;roll up your sleeves&rdquo; and get into the details that make Operations world class?
 
 
Key job responsibilities 
DEMONSTRATED ABILITIES 
<ul><li>Sense of ownership</li><li>Excellent analytical skills</li><li>Ability to summarize and communicate important data</li><li>Desire to learn complex processes and systems</li><li>Commitment to long-term career development through multiple assignments in India Operations</li><li>Ability to collaborate with large work groups and demonstrate ability to lead the team</li><li>Ability to lead a team of associates with support from seasoned managers</li><li>To serve our customers, our operations function 24X7, 365 days. Your role will warrant working in a roster that may include night shifts and/or your weekly offs.</li><li>This will be a &ldquo;physical/ on-floor&rdquo; role where you will be expected to lead teams from Day1.</li><li>Willing to relocate, as per business need</li></ul>
Details of various roles within the Operations Manager I job family (As an Intern/FTE you will be placed at either of the below mentioned job titles) 
AREA MANAGER 
Working in fulfilment center or our office premises where you will spend time on floor observing processes, doing audits, coaching associates, which requires - 
<ul><li>Walking in the fulfillment center and around area with great frequency</li><li>Continual standing and/or walking</li><li>Ability to work in construction /distribution environment that may be noisy, unlit, not airconditioned</li><li>Able to access all areas of building (ascending and descending ladders, stairs, gangways) safely and without limitation</li><li>Require extensive data analysis to identify trends and drive kaizen activities</li><li>Strong interpersonal skills to ensure operational success, as well as drive multiple initiatives, with a diverse set of stakeholders</li><li>Participate in leadership review meetings like Daily deep dive, site business review and participate to take decisions on site improvement parameters</li><li>Ensure implementation of quality best practices like 5S</li><li>Support, mentor, and motivate your hourly workforce</li><li>Manage safety, quality, productivity, and customer delivery promises</li><li>Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality</li></ul>
Assurance, Human Resources to develop plans to meet business objectives 
OPERATIONS MANAGER 
<ul><li>Customer/seller service Contact Reduction</li><li>Concessions &ndash; defect analysis, reduction and improving customer experience</li><li>Shadowing seasoned manager on floor and adapting the knowledge of on floor operations to run and execute shifts independently.</li><li>Methods to track and improve performance of partners (carriers and 3P partners)</li><li>Transportation/supply chain issues pertaining to new geographies where Amazon has a potential marketplace</li><li>Perform market and competitive analysis as required for different parameters in transportation. Develop operating plans to improve performance and monitoring and pilot them.</li><li>Identify and prevent financial leakage when working with partners.</li><li>Enhancing customer returns experience</li><li>Drive process improvements to enhance the operational efficiencies or improve quality metrics in fulfillment centers/transportation/customer service/ seller service</li><li>Analyze and create mechanisms to improve third party seller order fulfillment</li><li>Improving fulfilment center processes and metrics by working with team members in retail, fulfilled by Amazon, customer service, transportation, etc.</li><li>Data processing, supervising quality and continuous improvement</li></ul>
STATION MANAGER 
<ul><li>Defining the transportation process from FC to delivery stations</li><li>Provide practical inputs to Centralize routing team to optimize delivery process from delivery station to customer address.</li><li>Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management</li><li>Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations</li><li>Continuously improve the delivery process and attain a sustained level of delivery performance improvement</li><li>Analysis of the data reports to identify performance bottlenecks and improve the performance</li><li>Implement the formal process control and process improvement mechanisms such as Kaizen
</li></ul></div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>2+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Manager II, Operations, OB

prema consulting

Job Title: Operations Manager Location: UAE Salary Range: AED 8,000 &ndash; AED 10,000 per month Experience Required: 5 &ndash; 6 yearsAbout the Company: Prema Consulting is a professional services firm specializing in accounting, auditing, business startup solutions, and e-invoice management services across the UAE. We are committed to delivering high-quality services, ensuring compliance, and supporting our clients in growing their businesses efficiently.Job Summary: Prema Consulting is seeking an experienced and dynamic Operations Manager to oversee all operational activities and ensure the smooth functioning of the company. The candidate will be responsible for managing teams, streamlining processes, and ensuring high-quality service delivery across all business operations.Key Responsibilities:<ul><li>Take full ownership of day-to-day operations across all departments, ensuring smooth workflow and timely completion of tasks.</li><li>Oversee client account management, ensuring accuracy, timely reporting, and high-quality service.</li><li>Supervise audit processes and support teams in delivering accurate and compliant audit reports.</li><li>Manage new business startup services, including business registration, licensing support, and advisory services for clients.</li><li>Supervise e-invoice services, ensuring proper implementation, compliance, and smooth delivery to clients.</li><li>Develop and implement operational policies, procedures, and best practices to improve efficiency.</li><li>Monitor key performance indicators (KPIs) across departments and provide regular updates to senior management.</li><li>Plan and manage budgets, operational costs, and resource allocation to maximize productivity and profitability.</li><li>Lead, mentor, and motivate teams, ensuring a high level of performance and employee engagement.</li><li>Identify operational challenges and implement process improvements to enhance efficiency and client satisfaction.</li><li>Ensure compliance with UAE labor laws, business regulations, and company policies.</li><li>Collaborate with other departments to support strategic initiatives and business growth.</li><li>Maintain strong client relationships and act as a point of escalation for operational issues.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, Accounting, or related field.</li><li>Minimum 5 &ndash; 6 years of experience in operations management, preferably in accounting, auditing, or professional services.</li><li>Proven leadership, organizational, and problem-solving abilities.</li><li>Excellent communication, interpersonal, and client-handling skills.</li><li>Strong analytical skills and ability to make data-driven decisions.</li><li>Knowledge of UAE labor laws, business regulations, and compliance requirements.</li><li>Ability to work independently, take ownership, and drive operational excellence.</li></ul>Benefits:<ul><li>Competitive salary within AED 8,000 &ndash; AED 10,000 range.</li><li>Health insurance and other statutory benefits as per UAE law.</li><li>Opportunities for career growth, professional development, and leadership roles.</li></ul>How to Apply: Please send your CV and cover letter to:<ul><li>prema-hr@prema-consulting.com</li><li>hr@prema-consulting.com</li></ul>For inquiries, contact: +971566759869Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per monthLanguage:<ul><li>hindi (Preferred)</li></ul>

ACCOUNT OPERATIONS MANAGER

TÜV SÜD

<div>
 
 
 Job Title: General Manager - Operations
 
 
 
 
 Location: Gurgaon/Mumbai
 
 
 
 
 
 
 
 
 Position Summary:
 
 
 
 <ul>
 <li>
 Person should have exposure of dealing Corporate planner and office of target companies mainly in Oil and gas and Chemical sector; PMC engineering team, investor planner, EPC tender team &amp; off course relation to top management of all units.
 </li>
 <li>
 Having detail update for customer insight for future investment planning.
 </li>
 <li>
 Person should have back ground for similar activity of customer relation manager role in oil &amp; gas and process industries.
 </li>
 <li>
 Person should have exposure &amp; vision for future development &amp; operation handling &amp; also capable to Liasoning with various corporate, PSU, EPC, PMC etc&hellip;
 </li>
 <li>
 Will be responsible &amp; committed for achievement of business unit sales target..
 </li>
 <li>
 Responsible for all CPI related activities including Business Development, New Product development and Operations.
 </li>
 <li>
 Will be first-in-line of CPI BU.
 </li>
 </ul>
 
 
 
 
 
 
 Responsibility and Authority:
 
 
 
 <ul>
 <li>
 Planning and execution of all CPI related products &amp; services, including TPI, FQA, Safety services, RBI, PED.
 </li>
 <li>
 Helping commercial team to make budget and costing of all related project.
 </li>
 <li>
 Generating lead and help BD team for order booking.
 </li>
 <li>
 Account receivables / collection.
 </li>
 <li>
 Team development and skill enhancement.
 </li>
 <li>
 New product development.
 </li>
 <li>
 Support tender team for market update / technical write up / costing to win project.
 </li>
 <li>
 Establish company name into customer book prior to project announcement.
 </li>
 <li>
 Establish &amp; maintain relation with customer during &amp; after project progress.
 </li>
 <li>
 For any technical input he can be access to all working level manager.
 </li>
 <li>
 Authorized to take call for pricing commitment with respect to business unit sales planning.
 </li>
 <li>
 Person should be capable to handle 100 Cr sales &amp; planning/large team size and business.
 </li>
 </ul>
 
 
 
 
 
 
 Education and Experience:
 
 
 
 <ul>
 <li>
 Graduate Engineering/M-Tech - Preferably MBA having 18-20 years&rsquo; experience from PSU/EPC/PMC/TPI/TIC.
 </li>
 <li>
 Person should be working exposure like EIL, Mecon, PDIL, ONGC, IOCL, BPCL, HPCL, Mott, L&amp;T at senior level.
 </li>
 </ul>
</div>

General Manager Operations

Network Squad

About the Role:We are looking for a Technical Operations / Business Manager to oversee company operations, lead multiple departments, and manage both on-site and overseas teams. The ideal candidate will have strong leadership, technical, and project management skills, ensuring efficient delivery of IT infrastructure projects and smooth day-to-day operations.Key Responsibilities:<ul><li>Manage multiple departments including Network, Support, Cloud, and Projects.</li><li>Ensure compliance with IT standards, cybersecurity policies, and regulatory requirements.</li><li>Oversee company-wide systems, operations, and project delivery locally and overseas.</li><li>Lead and coordinate on-site and remote engineers for timely project completion.</li><li>Collaborate with clients, vendors, and international partners for smooth operations.</li><li>Drive operational efficiency, process improvement, and service excellence.</li><li>Support business growth through strategic planning, innovation, and leadership.</li><li>Monitor company performance, budgets, and KPIs across all departments.</li><li>Plan, execute, and monitor system integration and infrastructure projects.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in IT, Computer Science, Business Administration, or a related field.</li><li>10+ years of experience in IT operations, infrastructure, or project management.</li><li>Proven experience in leading multiple teams and departments across diverse functions.</li><li>Strong knowledge of IT infrastructure, including servers, networks, cloud, and security systems.</li><li>Excellent communication, leadership, and strategic planning skills.</li><li>Experience managing overseas operations or international clients is an advantage.</li><li>Certifications such as PMP, ITIL, or CISSP are preferred.</li><li>Extensive experience with systems integrators and Microsoft/Cisco or other system/network partners, managing complex multi-site infrastructure projects.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to start immediately? If not, what is your notice period?</li><li>Where are you located?</li><li>Do you have any disabilities or medical issues that we should be aware of?</li><li>What is your current salary package? </li><li>How many years of experience do you have in IT operations or service management?</li><li>Have you managed one or multiple departments? If yes, which ones and how many staff?</li><li>Have you ever done any business or been involved in any business activities?</li><li>Have you managed clients/customers as a vendor? If yes, what the service was getting delivered to customer and what was your role?</li><li>How many years of experience do you have working with IT distributors or vendors?</li></ul>Work Location: In person

Technical Operations / Business Manager

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