manager of business operations

TECHNICAL CARE

About the Role:Tech Care is expanding its business with a new B2B Annual Maintenance Contract (AMC) division while strengthening our on-site service operations.We are hiring a Business Development &amp; Operations Manager who can lead this growth handling both new business development and team operations for existing field services.Key Responsibilities:Business Development:<ul><li>Develop and expand the B2B AMC business with corporate clients, offices, schools, and institutions.</li><li>Prepare AMC proposals, quotations, and contracts.</li><li>Identify new business opportunities and partnerships.</li><li>Promote on-site services and generate regular business leads.</li></ul>Operations &amp; Team Management:<ul><li>Hire and manage staff for AMC and on-site service operations (technicians, sales, and support).</li><li>Supervise daily field operations, ensuring quality service and customer satisfaction.</li><li>Improve efficiency and performance of the on-site service team.</li><li>Coordinate between sales, technicians, and management for smooth workflow.</li><li>Monitor AMC renewals, customer retention, and reporting.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in business development or service operations management.</li><li>Knowledge of technical services, maintenance, or electronics repair industry preferred.</li><li>Strong leadership, recruitment, and communication skills.</li><li>Capable of handling both field and office operations efficiently.</li><li>Valid driving license (preferred).</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary (based on experience).</li><li>Performance-based incentives on AMC and service growth.</li><li>Company support for business development initiatives.</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR3,500.00 per month

Business Development & Operations Manager

Network Squad

About the Role:We are looking for a Technical Operations / Business Manager to oversee company operations, lead multiple departments, and manage both on-site and overseas teams. The ideal candidate will have strong leadership, technical, and project management skills, ensuring efficient delivery of IT infrastructure projects and smooth day-to-day operations.Key Responsibilities:<ul><li>Manage multiple departments including Network, Support, Cloud, and Projects.</li><li>Ensure compliance with IT standards, cybersecurity policies, and regulatory requirements.</li><li>Oversee company-wide systems, operations, and project delivery locally and overseas.</li><li>Lead and coordinate on-site and remote engineers for timely project completion.</li><li>Collaborate with clients, vendors, and international partners for smooth operations.</li><li>Drive operational efficiency, process improvement, and service excellence.</li><li>Support business growth through strategic planning, innovation, and leadership.</li><li>Monitor company performance, budgets, and KPIs across all departments.</li><li>Plan, execute, and monitor system integration and infrastructure projects.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in IT, Computer Science, Business Administration, or a related field.</li><li>10+ years of experience in IT operations, infrastructure, or project management.</li><li>Proven experience in leading multiple teams and departments across diverse functions.</li><li>Strong knowledge of IT infrastructure, including servers, networks, cloud, and security systems.</li><li>Excellent communication, leadership, and strategic planning skills.</li><li>Experience managing overseas operations or international clients is an advantage.</li><li>Certifications such as PMP, ITIL, or CISSP are preferred.</li><li>Extensive experience with systems integrators and Microsoft/Cisco or other system/network partners, managing complex multi-site infrastructure projects.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you available to start immediately? If not, what is your notice period?</li><li>Where are you located?</li><li>Do you have any disabilities or medical issues that we should be aware of?</li><li>What is your current salary package? </li><li>How many years of experience do you have in IT operations or service management?</li><li>Have you managed one or multiple departments? If yes, which ones and how many staff?</li><li>Have you ever done any business or been involved in any business activities?</li><li>Have you managed clients/customers as a vendor? If yes, what the service was getting delivered to customer and what was your role?</li><li>How many years of experience do you have working with IT distributors or vendors?</li></ul>Work Location: In person

Technical Operations / Business Manager

Kotak Life

<div>
 
 
 Role:
 
 Operations Manager
 
 
 
 Job Title:
 
 Senior Manager
 
 
 
 Department:
 
 Branch Operations (Group Business)
 
 
 
 Education:
 
 Graduate / Post Graduate
 
 
 
 Reports to:
 
 ROC
 
 
 
 Experience:
 
 6 years +
 
 
 
 
 
 
 Job Purpose:
 
 
 
 To manage and streamline all operational activities at the branch level related to group life insurance business. This role ensures timely and compliant processing of group insurance schemes (including onboarding, renewals, premium collections, and claims) while maintaining strong coordination with sales, underwriting, finance, and client servicing teams.
 
 
 ________________________________________
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Group Business Operations:
 
 
 
 &bull;Oversee end-to-end processing of group life insurance schemes, including:
 
 
 New business onboarding (documentation, data validation, system entries)
 
 
 Policy issuance and endorsements
 
 
 Renewals and premium processing
 
 
 &bull;Coordinate with underwriting for scheme approvals and deviations.
 
 
 &bull;Ensure all operational deliverables are met within defined turnaround times (TATs).
 
 
 
 
 
 
 2. Claims Support:
 
 
 
 &bull;Facilitate the registration and processing of group claims (death, riders, etc.).
 
 
 &bull;Ensure proper documentation and coordination with claims and legal teams.
 
 
 &bull;Track claim settlements and proactively communicate with clients and stakeholders.
 
 
 
 
 
 
 3. Compliance &amp; Risk Management:
 
 
 
 &bull;Ensure strict adherence to IRDAI guidelines, company SOPs, and regulatory norms (especially around KYC, AML, and data protection).
 
 
 &bull;Maintain audit-ready documentation and support internal or regulatory audits.
 
 
 &bull;Flag and resolve discrepancies in client data or policy issuance.
 
 
 
 
 
 
 4. Client &amp; Stakeholder Coordination:
 
 
 
 &bull;Serve as a key operational point of contact for corporate clients, brokers, and group sales teams.
 
 
 &bull;Support the relationship team in resolving operational queries, MIS requests, and escalations.
 
 
 &bull;Maintain strong communication with central operations, finance, and actuarial teams for policy servicing.
 
 
 
 
 
 
 5. People &amp; Process Management:
 
 
 
 &bull;Supervise branch ops staff and ensure efficient workload distribution.
 
 
 &bull;Train team members on group insurance processes, systems, and regulatory updates.
 
 
 &bull;Monitor process efficiency and identify opportunities for automation or improvement.
 
 
 ________________________________________
 
 
 
 
 
 
 Key Skills &amp; Competencies:
 
 
 
 &bull;Deep understanding of group insurance products and workflows.
 
 
 &bull;Familiarity with policy administration systems and Excel-based MIS.
 
 
 &bull;Strong problem-solving and decision-making ability.
 
 
 &bull;Good interpersonal skills for managing client and internal relationships.
 
 
 &bull;Attention to detail and strong compliance orientation.
 
</div>

Senior Manager - Group Business Operations

SKIMS

<div>
 
 
 Application Deadline:
 
 1 January 2026
 
 
 
 Department:
 
 Strategic Operations
 
 
 
 Location:
 
 Los Angeles HQ
 
 
 
 Compensation:
 
 $90,000 - $110,000 / year
 
 
 
 
 Description
 
 
 
 SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.
 
 
 We set new standards with our game-changing product and are a driving force within pop-culture. We are looking for a Business Operations Project Manager in join us in advancing the industry forward.
 
 
 We are seeking a dynamic and detail-oriented Business Operations Project Manager to join our growing Business Operations team. In this role, you will support &amp; manage strategic projects, navigate optimization of processes, and manage cross-functional initiatives to support the growth and operational excellence of our fast-paced organization. The ideal candidate brings expertise in retail operations - particularly in inventory planning, logistics or supply chain, a delivery-focused mindset, and experience managing and/or contributing to large-scale technology implementations.
 
 
 
 Key Responsibilities
 
 
 
 
 Project Management
 
 :
 <ul>
 <li>
 Track and oversee cross-functional projects from initiation to execution, ensuring delivery excellence
 </li>
 <li>
 Develop and maintain detailed project plans, risk assessments, and communication strategies
 </li>
 <li>
 Serve as the main point of contact for project updates, ensuring alignment across all stakeholders
 </li>
 <li>
 Communicate effectively with stakeholders at all levels, balancing technical and business perspectives
 </li>
 <li>
 Partner with IT and external vendors to implement and integrate large-scale systems and tools.
 </li>
 <li>
 Act as a liaison between technical teams and business users, translating business needs into technical requirements
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Optimization
 
 
 
 <ul>
 <li>
 Analyze current business processes to identify inefficiencies and opportunities for optimization.
 </li>
 <li>
 Design and implement scalable solutions to support the organization&rsquo;s rapid growth.
 </li>
 <li>
 Establish KPIs to measure the effectiveness of process improvements
 
 
 </li>
 </ul>
 
 Retail Expertise
 
 
 
 <ul>
 <li>
 Leverage deep knowledge of retail operations &amp; systems, particularly in logistics and supply chain, to enhance decision-making and operational strategies
 </li>
 <li>
 Collaborate cross-functional product teams and operations teams to align systems and processes with business goals
 </li>
 <li>
 Act as a thought partner with operations, logistics and tech teams
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 Previous experience in retail operations, particularly supply chain projects
 </li>
 <li>
 Demonstrated success leading and/or contributing to large-scale technology implementations, such as ERP, PLM, or inventory management systems
 </li>
 <li>
 Excellent communication skills, both verbally and in written form
 </li>
 <li>
 Ability to prioritize and multi-task in a fast-paced environment
 </li>
 <li>
 Bachelor&rsquo;s Degree in Business, Operations, or a related field; PMP, Six Sigma or similar certifications a plus
 
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 
 Benefits and Culture
 
 <ul>
 <li>
 Up to 100% Company Paid Healthcare (medical, dental, vision)
 </li>
 <li>
 Kind Body Fertility Benefits
 </li>
 <li>
 401(k) savings plan with up to 4% match
 </li>
 <li>
 Unlimited PTO
 </li>
 <li>
 Full Access to LinkedIn learning
 </li>
 <li>
 Employee Discounts
 </li>
 </ul>
 
 Perks (HQ Location)
 
 <ul>
 <li>
 Free weekly catered lunch at HQ &ndash; M/T/W/Th
 </li>
 <li>
 Dog-Friendly office on a Thursday and Friday
 </li>
 <li>
 Free Swag Giveaways
 </li>
 <li>
 Annual Holiday Party
 </li>
 <li>
 Annual Summer Party
 </li>
 <li>
 Invitations to pop-ups and other company events
 </li>
 <li>
 Complimentary daily office snacks and beverages
 </li>
 </ul>
</div>

Business Operations Project Manager

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
The Subsidiary Operations Manager will be a key member of a small team focused on delivering Finance Operations services to Amazon&rsquo;s acquired subsidiaries. By becoming a trusted subsidiary partner, they help subsidiaries make decisions that meet operational and business objectives by crafting proposals, proactively identifying opportunities and sharing best practices. They will lead subsidiaries in designing workflows, defining business requirements, testing technical solutions, and navigating the transition to new processes and service models. The Operations Manager will own the achievement of organizational goals that improve productivity and reduce operational expense. In addition, they will collaborate cross-functionally with finance, operations, technology, and product teams to bring access to the tools, services and training needed to deliver the right results and drive future innovation. 
 
Successful candidates will thrive in a challenging, fast-paced and often ambiguous environment. They will be experienced in process design, project management, continuous improvement, and change management across functions and geographies. They must have a passion for developing solutions to complex problems and a proven record of delivering outcomes with measurable results.
 
 
Key job responsibilities 
<ul><li>Work cross-functionally leading strategic efforts to extend Finance Operations services and tools to Amazon&rsquo;s acquired subsidiaries, focus on Accounts Payable and Accounts Receivable processes</li><li>Develop subject matter expertise in Amazon&rsquo;s order to cash and procure to pay processes and technology across lines of business</li><li>Understand the subsidiary business and its operational and strategic priorities, know the goals and pain points to delivery on requirements</li><li>Deliver process and technical projects including requirements definition, system testing, process documentation, training and change management</li><li>Collaborate across Finance Operations functions to identify opportunities for new subsidiary service capabilities, develop and execute plans to take opportunities from idea to implementation</li><li>Measure and monitor impact of integration programs, build relationships with system and process owners to drive improvements in user experience, productivity and controllership</li><li>Identify financial and operational risks to Finance Operations, the subsidiary and to Amazon, mitigate or reduce risk through improvement to operational processes, services structure and system features</li><li>Communicate effectively with all stakeholders, establish a regular cadence of engagement with project stakeholders and Finance Operations support teams</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree</li><li>10+ years of identifying and implementing opportunities to resolve finance issues, improve, scale, or simplify finance tools, technology, and processes across teams and organizations experience</li><li>5+ years of tax, finance or a related analytical field experience</li><li>5+ years of multiple finance and accounting roles experience</li><li>4+ years of applying key financial performance indicators (KPIs) to analyses experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>6+ years of Accounts Receivable or Account Payable experience</li><li>4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience</li><li>4+ years of creating process improvements with automation and analysis experience</li><li>4+ years of building financial and operational reports/data sets that inform business decision-making experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Subsidiary Operations Manager, M&A, Finance Operations

Wolters Kluwer

<div><div>About the Role: 
As a Manager, Operations, you will play a crucial role in overseeing the daily activities of a dedicated team, ensuring seamless coordination across various operational functions. Join us to help enhance efficiency, optimize processes, and contribute to our overall operational success, fostering an environment that strives for continuous improvement and excellence. 
 
Responsibilities: 
<ul><li>Supervise daily operations in fulfillment, logistics, warehousing, and production.</li><li>Monitor team performance and provide regular feedback, coaching, and guidance.</li><li>Implement and maintain standard operating procedures across multiple operational areas.</li><li>Ensure accurate and timely processing of orders, shipments, and inventory controls.</li><li>Coordinate with cross-functional teams to resolve operational issues and improve workflows.</li><li>Conduct routine audits and inspections to maintain quality and efficiency standards.</li><li>Support the development of capacity plans and production schedules.</li><li>Analyze operational data to identify trends and implement corrective actions.</li><li>Assist in budget preparation and ensure efficient cost management within assigned areas.</li><li>Foster a culture of safety, compliance, and teamwork.</li></ul> 
Skills: 
<ul><li>Team Supervision: Ability to effectively manage and guide a team in daily operations.</li><li>Process Management: Knowledge of standard operating procedures across fulfillment, logistics, and warehousing.</li><li>Communication: Strong verbal and written communication skills for coordinating with diverse teams.</li><li>Problem-solving: Ability to identify and resolve operational issues promptly.</li><li>Data Analysis: Proficient in analyzing operational data to drive decisions.</li><li>Time Management: Capability to prioritize tasks and manage time effectively.</li><li>Quality Assurance: Understanding of quality standards and ability to conduct audits.</li><li>Safety Standards: Knowledge of safety practices and regulations in operations.</li></ul> 
<ul><li>Day-to-day oversight of homogenous support team</li><li>Supervises the daily activities of support team(s) or entry-level professionals, typically conducting structured and predictable work</li><li>Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors; typically does not perform the work supervised</li><li>Assignments are received as tasks to be completed</li><li>Executes functional/departmental plans, applying required resources from own team to deliver objectives</li><li>Work is guided by policies, procedures and the local business plan; receives review, guidance and oversight from manager</li><li>Has accountability for individual performance results and hire/fire decisions, although may defer to higher levels for final decisions</li></ul></div><div></div><div>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</div></div>

Manager, Operations

People Ignite HR Consulting

We are seeking a highly experienced Business &amp; Operations Manager to lead and grow our car rental business in Dubai. This leadership role combines strategic thinking with hands-on operational excellence. The ideal candidate will be a commercial driver, operational optimizer, and market strategist&mdash;someone who knows the UAE car rental market inside out and can elevate performance across all branches.Key Responsibilities<ul><li>Lead day-to-day operations across the car rental network to ensure efficiency, profitability, and service excellence.</li><li>Develop and implement business growth strategies, including partnerships, B2B agreements, and digital initiatives.</li><li>Analyze market trends, pricing dynamics, and customer behavior to identify opportunities and competitive advantages.</li><li>Oversee fleet utilization, procurement, and maintenance processes for optimal ROI.</li><li>Set and monitor KPIs for revenue growth, cost efficiency, and customer satisfaction.</li><li>Build, mentor, and manage a high-performing operations team.</li><li>Ensure full compliance with UAE transport, RTA, and insurance regulations.</li><li>Work closely with finance, sales, and marketing teams to drive performance and expansion.</li></ul>Requirements<ul><li>Minimum 8&ndash;10 years of progressive experience in the UAE car rental industry, including at least 3 years in a senior management role.</li><li>Proven track record in business development, operations management, and process optimization.</li><li>Strong market knowledge of Dubai&rsquo;s mobility, tourism, and corporate leasing sectors.</li><li>Excellent leadership, negotiation, and analytical skills.</li><li>Bachelor&rsquo;s degree in Business Administration or related field (MBA preferred).</li><li>Valid UAE driving license.</li></ul>Job Type: Full-timePay: AED15,000.00 - AED25,000.00 per monthEducation:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>Car rental business and operation management: 8 years (Required)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Required)</li></ul>

Business & Operation Manager- Car Rental

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