manager of case management

HomeFirst

<div></div><div><div><div><b>Position</b>: Case Manager, Via Del Oro</div></div><div><div><b>
Reports to</b>: Program Manager
</div></div><div><div><b>Location:</b> 6370 San Ignacio Avenue, San Jose, CA 95119</div></div><div><div><b>
Type:</b> Non-Exempt, Full Time, Day</div></div><div><div><b>
Compensation:</b> $32.20/ Hourly</div></div><p>
</p><div><div><b>ABOUT HOMEFIRST</b></div></div><div><div>
Established in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</div></div><div><div><b>
OUR VALUES</b></div></div><ul><li><div><b><i>
Kindness</i></b><i>: We act with empathy toward others.</i></div></li><li><div><b><i>
Passion</i></b><i>: We ignite change to fulfill our mission.</i></div></li><li><div><b><i>
Excellence</i></b><i>: We deliver exceptional service to our communities.</i></div></li></ul><div><div><b>
POSITION OVERVIEW</b></div></div><div><div>
The Emergency Interim Housing (EIH), Via Del Oro Program is a housing-focused, low-barrier, and harm-reduction program designed to serve individuals experiencing homelessness within the City of San Jose. EIH Via Del Oro program is an adult-only, referral-based program that provides onsite comprehensive support services. The goal of EIH Via Del Oro is to assist all program participants with transition from emergency interim housing into permanent housing.</div></div><p>
</p><div><div>The Case Manager will work in partnership with program participants to develop individualized housing plans that include personal goals the participant may have in their journey to obtaining permanent housing. Case managers will offer on-going, regularly scheduled case management sessions as well as convenient drop-in options. Case management sessions include assisting the participant in identifying and obtaining the resources and services required to meet their housing goals. For those individuals already assigned a case manager through other providers, the EIH case manager will supplement and support the service plan developed by the other agency and ensure coordination to avoid duplication of services and aid in the transition to permanent housing.</div></div><div><div>
The goal of case management and support services programs is to provide client-centered services that promote exits to permanent housing through various strategies, including support in accessing time-limited subsidies, benefit application, increasing income, family reunification, housing problem solving, and linkage to health and community resources, etc.
</div></div><p></p><div><div><b>REPORTING RELATIONSHIP: </b>The position reports to the on-site Program Manager and is a vital member of the participant&rsquo;s care team.</div></div><p>
</p><div><div><b>PRIMARY RESPONSIBILITIES</b></div></div><div><div><i>
Direct Service (70%)</i></div></div><ul><li><div>
Welcome agency guests into the facility including program participants, volunteers and staff</div></li><li><div>
Conduct program participant orientation and intake
</div></li><li><div>Maintain a case load providing case management and other direct service to all participants
</div></li><li><div>Work with program participants to develop and implement an individualized housing plan and provide support to help achieve goals</div></li><li><div>
Provide community-based case management services to program participants</div></li><li><div>
Collaborate with community partners regarding support services for participants</div></li><li><div>
Collaborate with the entre EIH team and external case managers/teams to ensure comprehensive services are provided to participants</div></li><li><div>
Partner with external case mangers/teams to support participants in reaching identified housing goal
</div></li><li><div>Complete safety planning, risk assessment and mandated reporting
</div></li><li><div>Communicates participant success and challenges with case managers/teams
</div></li><li><div>Utilizes supervision appropriately, maintaining open lines of communication and provide updates on intake activity</div></li><li><div>
Maintains thorough, accurate records of case management activities with every program participant, as required by grant contracts and internal compliance
</div></li><li><div>Provides support services that employ a Critical Time Intervention (CTI) model and Strength Based approach
</div></li><li><div>Meet with participants at a frequency determined by their needs
</div></li><li><div>Participate in weekly Property management meetings
</div></li><li><div>Participate in Case Conferencing to support client in reaching personal and housing goals</div></li><li><div>
Transition resident to the next appropriate level of care
</div></li><li><div>Knows and implements agency and program policies and procedures</div></li><li><div>
Properly reports any suspected cases of abuse</div></li><li><div>
Maintains professional relations and conduct</div></li><li><div>
Meets regularly with program participants at a frequency determined by the clients&rsquo; needs</div></li><li><div>
Complete and submit Incident Reports and Behavior Contracts</div></li><li><div>
Attend all job-related meetings, including program staff meetings and agency wide meetings
</div></li><li><div>Participate in opportunities for learning and skill maintenance/development.</div></li><li><div>
Assist with other duties as assigned.</div></li></ul><p>
</p><div><div><i>Documentation (20%)</i></div></div><ul><li><div>
Documents, via progress notes in HMIS, all case management activity within 3 business days and maintains all other case file paperwork and documentation</div></li></ul><div><ul><li>Participates in ongoing analysis of and program alignment with industry best practices</li></ul></div><div><ul><li>Proactively and consistently improves the quality and effectiveness of program services</li></ul></div><div><ul><li>Complete and submit incident reports, behavioral contracts, and gross violations as needed</li></ul></div><div><ul><li>Conducts ongoing re-assessments of the resident&rsquo;s needs and status, and documents assessment in HMIS</li></ul></div><p>
</p><div><div><i>General (10%)</i></div></div><div><ul><li>Attends all meetings relevant to this position</li></ul></div><div><ul><li>Assists with office-related tasks as needed</li></ul></div><div><ul><li>Assists with other duties as assigned</li></ul></div><div><div><b><i>
Qualities:</i></b></div></div><div><div>
The Case Manager is committed to ending homelessness via the principles of Housing First and Harm Reduction. They demonstrate this commitment through their proactive and creative approach to program interventions and services. They recognize the time sensitivity required to support those in crisis to maintain or secure housing stability and exercise empathy toward those we serve. They apply this same passion in their care and attention for the details, contract compliance, and pursuit of performance benchmarks.</div></div><div><div>
Ideal candidates are knowledgeable and sensitive to the needs of our unhoused populations. Enjoy practicing a strength-based approach in fast paced and rapidly changing environments. Are welcoming and accepting of all backgrounds and beliefs without judgment or bias. Case Managers actively engage in active listening, are reliable, and possess good problem-solving skills. Utilize highly developed communication skills, including demonstrated ability to effectively de-escalate and manage, including those who may be experiencing serious mental illness or may be intoxicated.</div></div><p>
</p><div><div><b>BENEFITS</b></div></div><div><div>
HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.</div></div><p>
</p><div><div><b>ORGANIZATIONAL EQUITY STATEMENT</b></div></div><div><div>
At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</div></div><div><div>
HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</div></div><div><div>
HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</div></div><p><b>
YOU HAVE (QUALIFICATIONS</b>) <b><i>Required:</i></b></p><ul><li>
Minimum two years&rsquo; experience in social services &ndash; No experience required for applicants with a bachelor&rsquo;s degree in psychology, counseling, mental health, human services or related field</li><li>
Lived experience OR understanding of and sensitivity to the needs of the unhoused population</li><li>
Fluent in Microsoft Office Suite
</li><li>Candidates with previous experience serving the unhoused and low-income populations are preferred</li><li>
Bi-lingual capabilities a plus</li></ul></div>

Case Manager-Via Del Oro

Inspire Pakistan

<div><div><div><div><b>Posted date</b></div> <div>18th February, 2026</div> <div><b>Last date to apply</b></div> <div>24th February, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Program Management
</div></div><br>
<div><div><b>Salary</b></div> <div>128,500 (fixed salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Fixed-Term</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>3 years </div><div><b>Maximum Age</b></div> <div>45 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p><br>
<p></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation implementing community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><p></p><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Snr. Case Management Officer</p></div></div><p></p><div><br>
<div>
<p><b>Reporting to<br>
</b></p></div><div><ul><li><b>Reports to:</b> Programme Manager &ndash; ICT</li>
<li><b>Supervises:</b> Case Management Assistants (HO &amp; Field Offices)</li></ul></div><br>
</div><br>
<div><div><p><b>Unit</b></p></div><div><br>
<p>
Programme</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Protection</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Head Office</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose</b></p><br>
<p><b>
</b></p><p>The Senior Case Management Officer provides technical leadership, supervision, and quality assurance for Inspire Pakistan&rsquo;s protection case management interventions across the Head Office and field locations. The role ensures that case management services for Persons with Specific Needs (PSNs), including persons with disabilities, individuals with physical or mental health conditions, and other vulnerable individuals, are delivered in a <b>confidential, ethical, survivor-centred, and compliant manner</b>, in line with Inspire Pakistan and UNHCR Case Management SOPs.</p>
<p>
The position oversees the Case Management Assistants, strengthens referral pathways, ensures data quality, and supports programme performance and reporting, while upholding safeguarding, confidentiality, and Do No Harm principles.</p></div></div><div><br>
<div>
<p><b>Key Roles &amp; Responsibilities</b></p>
<p><b>
1. Technical Oversight &amp; Case Quality</b></p>
<ul>
<li>Lead and oversee implementation of protection case management services across all duty stations.</li>
<li>Review case assessments, action plans, referrals, follow-ups, and closures to ensure quality and compliance with SOPs.</li>
<li>Provide technical guidance on complex, sensitive, or high-risk cases and lead case conferences where required.</li>
<li>Ensure equitable case allocation based on staff capacity and caseloads.</li>
</ul>
<p><b>2. Team Supervision &amp; Capacity Building</b></p>
<ul>
<li>Supervise, mentor, and support Case Management Assistants at Head Office and field offices.</li>
<li>Conduct regular supervision meetings, case reviews, and performance feedback sessions.</li>
<li>Identify capacity gaps and support on-the-job coaching and refresher training.</li>
<li>Ensure staff adherence to safeguarding, confidentiality, and ethical standards.</li>
</ul>
<p><b>3. Referral Pathways &amp; Coordination</b></p>
<ul>
<li>Maintain and strengthen referral pathways with government departments, NGOs, and service providers.</li>
<li>Coordinate closely with CBP, MHPSS, and GBV pillars to ensure integrated service delivery.</li>
<li>Liaise with Field Coordinators to address operational or access challenges affecting case management.</li>
</ul>
<p><b>4. Data Management, Reporting &amp; Quality Assurance</b></p>
<ul>
<li>Oversee accuracy, completeness, and timeliness of case management data entered into Kobo and data management sheets.</li>
<li>Conduct routine data quality checks and corrective actions.</li>
<li>Consolidate non-identifiable case management data for internal reviews and donor reporting.</li>
<li>Document lessons learned, trends, and best practices to inform programme improvements.</li>
</ul>
<p><b>5. Case-Linked Cash-Based Interventions (CBI) Coordination</b></p>
<ul>
<li>Ensure that CBI referrals linked to protection cases are processed in line with SOPs and eligibility criteria.</li>
<li>Coordinate with Finance and relevant teams to verify documentation and case linkages for CBIs.</li>
<li>Monitor post-assistance follow-up from a protection outcomes perspective, without direct involvement in cash disbursement.</li>
</ul>
<p><b>6. Safeguarding, Compliance &amp; Programme Support</b></p>
<ul>
<li>Ensure strict adherence to safeguarding, PSEA, data protection, and Do No Harm principles.</li>
<li>Escalate safeguarding concerns and serious protection risks to the Programme Manager immediately.</li>
<li>Support development and periodic review of SOPs, tools, and guidance related to case management.</li>
<li>Participate in coordination meetings and donor engagements as delegated by the Programme Manager.</li>
</ul>
<p><b>Other Duties</b></p>
<p>
Perform any other duties related to the role as reasonably assigned by the Supervisor in line with organisational policies.</p></div></div><div><br>
<div>
<p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Bachelor&rsquo;s degree in Social Sciences, Social Work, Development Studies, or related field.</li>
<li>Preferably, minimum 2 years <b>of professional experience</b> in case management, protection, or humanitarian programming.</li>
<li>Demonstrated experience in Cash-Based Interventions (CBI) coordination and monitoring.</li>
<li>Strong knowledge of UNHCR and NGO case management standards, tools, and SOPs.</li>
<li>Proven ability to coordinate with partners, government authorities, and service providers.</li>
<li>Excellent verbal and written communication skills in <b>Pashto and English</b><b>.</b></li>
<li>Strong analytical, organisational, and problem-solving skills.</li>
<li>Proficiency in Microsoft Office (Word, Excel) and data management software (e.g., Kobo systems).</li>
<li>Ability to maintain confidentiality, adhere to safeguarding policies, and uphold ethical standards.</li>
<li>Ability to work under pressure and meet deadlines while managing multiple priorities.</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is governed by Inspire Pakistan&rsquo;s policies, procedures, codes of conduct, and ethical standards. Compliance with safeguarding, donor regulations, and humanitarian principles is mandatory.</li></ul></div></div></div></div></div></div><p></p>

Snr. Case Management Officer

Hope Network

<div><p><b>This position does require working in the community and performing home visits.</b></p>
<ul><li><b>Bachelor&rsquo;s degree in a human services field from an accredited institution </b><b>required.</b></li></ul>
<ul><li>LLBSW, LBSW, LLMSW, LMSW, LMFT preferred.</li></ul>
<p>
The Case Manager primary responsibilities include: Coordinate all services necessary to maximize consumer recovery and independence for individuals with mental illness. In a residential or clinical setting, provide clinical and program consultation to direct care staff. Ensure case management compliance with agency standards and the practice model. Assist consumer to improve quality of life and maintain the highest possible ability to recover and function within the community. Implement strategies for obtaining services and supports that are goal-oriented and individualized.</p>
<p><b>
Why a Case Manager at Hope&hellip;</b></p>
<p>
Make a difference in people's lives, including your own.</p>
<p>
Here are just some of the ways Hope Network invests in you for all that you do:</p>
<p>
- Starting Pay: $21.50 - 27.00</p>
<ul><li>Medical, Dental, Vision begins on day one</li></ul>
<ul><li>Career pathing and growth opportunities</li></ul>
<ul><li>Flexible, work location</li></ul>
<ul><li>Educational reimbursement</li></ul>
<ul><li>Paid Training</li></ul>
<ul><li>Paid Holidays</li></ul>
<ul><li>Generous paid time off</li></ul>
<ul><li>Retirement savings plan with employer match</li></ul>
<ul><li>Student Loan Forgiveness eligible employer</li></ul>
<ul><li>Employee Assistance Program</li></ul><br>
<p></p>
<p><b>
How you will change lives&hellip;</b></p>
<p>
Case Management</p>
<ul><li>Ensure consumer involvement in the Person Centered Planning Process (PCP).</li></ul>
<ul><li>Facilitate the implementation of Individual Plan of Service.</li></ul>
<ul><li>Perform comprehensive, ongoing psychosocial assessments.</li></ul>
<ul><li>Participate in legal proceedings including petitioning and testifying in clinical emergencies.</li></ul>
<ul><li>Provide community based services.</li></ul>
<ul><li>Facilitate the coordination of consumer intakes, discharges, and transfers.</li></ul>
<ul><li>Communicate with all service providers in Treatment Plan.</li></ul>
<ul><li>Facilitate hospitalizations, attend hospital meetings and coordinate with hospital social worker.</li></ul>
<ul><li>Coordinate and monitor activities such as a job, school, volunteerism, and family caretaking.</li></ul>
<ul><li>Provide referral to appropriate community resources.</li></ul><br>
<p></p>
<p><b>
About you&hellip;</b></p>
<ul><li>You are passionate about serving others.</li></ul>
<ul><li>You are helpful and professional with internal and external customers.</li></ul>
<ul><li>You enjoy working independently and as part of a team.</li></ul>
<ul><li>You act as a positive role model and coach for others.</li></ul><br>
<p></p>
<p><b>
We are Hopeful you have&hellip;</b></p>
<ul><li><b>Bachelor&rsquo;s degree in a human services field from an accredited institution </b><b>required.</b></li></ul>
<ul><li>LLBSW, LBSW, LLMSW, LMSW, LMFT preferred.</li></ul>
<ul><li>Prior case management experience in a mental health or rehabilitation setting preferred.</li></ul>
<ul><li>Valid Michigan Driver&rsquo;s License.</li></ul></div>

Case Manager - Saginaw

HousingPlus

<div>
 <strong>
  Title:
 </strong>
 Case Manager
 <br/>
 <br/>
 <strong>
  Report to:
 </strong>
 Program Supervisor
 <br/>
 <br/>
 <strong>
  Status:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Compensation:
 </strong>
 $27.47 an hour Non-Exempt
 <br/>
 <br/>
 <strong>
  Work Schedule:
 </strong>
 Monday - Friday 9 AM - 5 PM
 <br/>
 <br/>
 <strong>
  Office Location:
 </strong>
 Brooklyn, NY 11208
 <br/>
 <br/>
 <strong>
  Organization Overview
  <br/>
  <br/>
 </strong>
 HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve.
 <br/>
 <br/>
 The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus&rsquo; programs will continue to grow, along with its commitment to serving vulnerable populations.
 <br/>
 <br/>
 Please consider joining a team committed to building brighter futures for all!
 <br/>
 <br/>
 Please visit our website for more information regarding our organization: www.housingplusnyc.org.
 <br/>
 <br/>
 <strong>
  Please do not call or email HousingPlus regarding the status of your application
  <br/>
  <br/>
 </strong>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 The Liberty House Case Manager is a key member of the Transitional Housing team and plays a critical role in supporting individuals and families toward housing stability, self-sufficiency, and long-term independence.The Case Manager carries a caseload of individuals, families, or a combination of both and provides intensive, community-based case management services. This role requires comfort with traveling throughout New York City via public transportation, entering participant homes independently without support, conducting home visits and unit inspections, facilitating supportive groups, responding to crisis situations, and working closely with justice-involved, vulnerable, and diverse populations.The Case Manager works in close partnership with all Transitional Housing, justice-involved, and social service staff, and must demonstrate flexibility, accountability, and strong professional judgment. Evening and weekend hours may be required to meet participant needs and program demands.
 <br/>
 <br/>
 <strong>
  Competencies / Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Client Engagement and Relationship Building:
 </strong>
 Builds trust and rapport with participants from diverse cultural, racial, gender, and socioeconomic backgrounds. Demonstrates empathy, active listening, cultural humility, and professional boundaries while offering supportive, goal-oriented guidance.
 <br/>
 <br/>
 <strong>
  Assessment, Interviewing, and Service Planning:
 </strong>
 Demonstrates strong interviewing skills to assess participant strengths, needs, barriers, family relationships, community supports, cultural factors, medical follow-up, and service engagement. Completes comprehensive and ongoing assessments. Develops, updates, and documents individualized service plans in partnership with participants and interdisciplinary team members.
 <br/>
 <br/>
 <strong>
  Case Coordination, Advocacy, and Referrals:
 </strong>
 Coordinates care and makes referrals as needed to internal and external services including housing, benefits, mental health, substance use treatment, medical care, employment, education, and legal services. Advocates for participants across complex systems including courts, probation/parole, ACS, behavioral health, and social services.
 <br/>
 <br/>
 <strong>
  Group Facilitation and Skill Building:
 </strong>
 Facilitates or co-facilitates groups that support case management goals, including but not limited to financial literacy, self-care, art-based groups, life skills, and peer support groups. Uses groups to reinforce independence, emotional regulation, community connection, and permanency goals.
 <br/>
 <br/>
 <strong>
  Documentation and Data Management:
 </strong>
 Maintains accurate, timely, and compliant documentation following Housing Plus documentation standards, templates, and procedures. Completes all required case notes, service plans, assessments, genograms, presentation forms, and progress updates in AWARDS within required timeframes (no later than 72 hours). Ensures timely collection of participant and supervisory signatures and maintains audit-ready files.
 <br/>
 <br/>
 <strong>
  Crisis Intervention and Problem Solving:
 </strong>
 Responds appropriately to crises, assesses risk and safety concerns, implements de-escalation strategies, and coordinates emergency interventions as needed. Demonstrates calm judgment, flexibility, and ethical decision-making.
 <br/>
 <br/>
 <strong>
  Professional Communication and Collaboration:
 </strong>
 Demonstrates professional verbal and written communication, including appropriate email etiquette with participants, colleagues, supervisors, and collateral providers. Presents cases clearly in team meetings, case conferences, and supervision, highlighting participant progress, tasks, strengths, and ongoing challenges.
 <br/>
 <br/>
 <strong>
  Cultural Competence, Ethics, and Accountability:
 </strong>
 Works effectively with vulnerable populations impacted by trauma, incarceration, homelessness, behavioral health needs, and systemic inequities. Applies culturally responsive, trauma-informed, and ethical practices. Demonstrates reliability, time management, and accountability for outcomes.
 <br/>
 <br/>
 <strong>
  Duties/Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct comprehensive intakes/discharges (as needed), ongoing assessments, and structured interviews to identify participant needs, strengths, and goals.
  </li>
  <li>
   Develop, document, and monitor individualized service plans in partnership with participants and interdisciplinary team members.
  </li>
  <li>
   Present participant case progress, strengths, challenges, and next steps during supervision, team meetings, and case conferences.
  </li>
  <li>
   Facilitate or co-facilitate supportive groups (e.g., financial literacy, self-care, art-based groups, support groups).
  </li>
  <li>
   Conduct bi-weekly home visits and unit inspections, including follow-up to ensure safety, cleanliness, and habitability.
  </li>
  <li>
   Support participants in building independent living skills to improve readiness for permanency and housing transition.
  </li>
  <li>
   Enter participant units independently and confidently in accordance with safety protocols.
  </li>
  <li>
   Coordinate with collateral contacts including, but not limited to, courts, probation/parole, mental health providers, substance use programs, medical providers, and social service agencies.
  </li>
  <li>
   Make referrals as needed and track follow-through and outcomes.
  </li>
  <li>
   Assist participants in obtaining identification and documentation, completing applications, and escorting participants to community appointments when necessary
  </li>
  <li>
   Provide crisis intervention, safety planning, and emergency coordination as needed.
  </li>
  <li>
   Occasionally, travel throughout NYC using public transportation for home visits, appointments, and community-based services.
  </li>
  <li>
   Maintain accurate, timely, and compliant documentation in AWARDS within 72 hours of all participant contact.
  </li>
  <li>
   Ensure all documentation follows agency templates and procedures and includes required signatures.
  </li>
  <li>
   Maintain organized, confidential, and audit-ready participant files.
  </li>
  <li>
   Work collaboratively with all Transitional Housing, justice-involved, and social service staff.
  </li>
  <li>
   Attend required program meetings, staff meetings, community meetings, training, and supervision.
  </li>
  <li>
   Work evenings or weekends as required to meet participant and program needs.
  </li>
  <li>
   Other tasks as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Required Skills/Abilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong comfort working with highly vulnerable populations and adapting services based on participant needs to support success.
  </li>
  <li>
   Ability to travel independently via public transportation throughout NYC.
  </li>
  <li>
   Ability to safely and confidently conduct home visits and unit inspections without support.
  </li>
  <li>
   Experience with group facilitation, crisis intervention, and intensive case management.
  </li>
  <li>
   Strong interviewing, assessment, documentation, and follow-up skills.
  </li>
  <li>
   Knowledge of justice, housing, behavioral health, and social service systems.
  </li>
  <li>
   Proficiency in Microsoft Office, AWARDS, and virtual platforms.
  </li>
  <li>
   Professional written communication and email etiquette.
  </li>
  <li>
   Strong organizational skills and ability to manage competing priorities.
  </li>
  <li>
   Flexibility to work evenings and weekends as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate or Bachelor&rsquo;s degree preferred in social work, human services, or a related field.
  </li>
  <li>
   Minimum of 3 years of experience in social services or nonprofit settings, preferably in NYC; a Master&rsquo;s degree in social work or a related field may substitute for years of experience.
  </li>
  <li>
   Experience working with justice-impacted individuals, women experiencing homelessness, trauma, behavioral health needs, or substance use strongly preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Schedule Details
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Standard work schedule is Monday&ndash;Friday, 9:00 AM&ndash;5:00 PM.
  </li>
  <li>
   Flexibility is required, as program needs may include evenings, weekends, and community-based work.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits
  </li>
  <li>
   403B Matching
  </li>
  <li>
   Supplemental Insurance at your discretion
  </li>
  <li>
   Access to discounted entertainment benefits
  </li>
 </ul>
</div>


Case Manager - Liberty House

UF Health

<b>Overview:</b><br>
The Case Manager (CM) is an important member of the treatment team responsible for participating in the development of
<br>the patient's plan of care and facilitating efficient throughput, conducting utilization review, promoting appropriate utilization
<br>of resources, and identifying needs and establishing safe and appropriate discharge plans. The CM performs these
<br>functions throughout the care continuum by utilizing sound assessment skills and collaborating with the patient and their
<br>caregivers, Attending Physician, Utilization Review Coordinator, and other members of the treatment team.
<br><br>
<b>Qualifications:</b><b>Age of Patients Served:</b><br>
All Age Groups
<br><br>
<b>Required Education:</b><br>
Associate Degree in Nursing, -OR- Masters in Social Work or related field.
<br>New hire RNs, effective June 14, 2017, must have a BSN degree from an accredited school of
<br>nursing within three (3) years of hire or transfer into the position. New hires or transfers into in
<br>the position between August 1, 2013 and June 13, 2017 must abide with the conditions in his or
<br>her offer letter and the verbiage in the job description signed upon hire or transfer into the
<br>position. Current employees who were hired or transferred into the position prior to August 1,
<br>2013 will be grandfathered.
<br><br>
<b>Preferred Education:</b><br>
BSN, MSW, Case Management Certification.
<br><br>
<b>Necessary Skills:</b><br>
Excellent verbal and written communication skills.
<br>Excellent organizational skills.
<br>Strong personal computer skills (i.e., Email, Word, Excel).
<br>Good typing skills (20 wpm).
<br><br>
<b>Required Licensure/Certifications:</b><br>
Licensed to practice nursing in the state of Florida for those meeting ASN/BSN education
<br>requirement - Masters in Social work (or related field) accepted in lieu of RN licensure.
<br><br>
<b>Required Experience:</b><br>
1-2 years - Discharge planning, case management, managed care, or Registered Nurse
<br>experience in a medical setting.
<br><br>
<b>Preferred Experience:</b><br>
Discharge planning and case management experience in a hospital setting.

Case Mgr - Healthy Start

A Safe Place

<div>Description:
<p>
HUMAN TRAFFICKING CASE MANAGER</p><p><b>
Lake County Task Force &ndash; A Safe Place</b><br>
Libertyville, Illinois<br>
Crisis Response | Survivor Advocacy | Intensive Case Management<br>
On-Call 24/7 Rotational Position</p><p><b><br>
About the Role</b></p><p>
The <b>Human Trafficking Case Manager</b> serves as a frontline responder and long-term advocate for survivors of human trafficking across Lake County. This position operates within the Lake County Task Force and collaborates directly with law enforcement, prosecutors, and community partners to ensure survivors receive immediate crisis support and comprehensive, trauma-informed services.</p><p>
This is not a desk job. This is field-based, relationship-driven work that requires emotional intelligence, crisis readiness, and strong system navigation skills.</p><p>
You will respond to law enforcement calls, conduct safety and danger assessments, develop individualized service plans, and walk alongside survivors as they rebuild stability, independence, and safety.</p><p>
This role reports to the Director of Human Trafficking and works collaboratively across agency programs.</p><p><b>
Core Responsibilities</b></p><p><b>
Crisis Response &amp; On-Call Support</b></p><ul><li>
Participate in 24-hour on-call rotation, including one weekend every 6&ndash;8 weeks (with two weekdays off)</li><li>
Respond to referrals from Homeland Security, FBI, Lake County Sheriff, and Lake County State&rsquo;s Attorney&rsquo;s Office</li><li>
Provide immediate onsite or offsite crisis intervention</li><li>
Conduct danger assessments and safety planning at intake and throughout services<br>
</li></ul><h3 class="jobSectionHeader"><b>
Intensive Case Management</b></h3><ul><li>
Conduct trauma-informed intakes and comprehensive needs assessments</li><li>
Develop and monitor individualized service and safety plans</li><li>
Provide ongoing advocacy, documentation, and follow-up across systems</li><li>
Assist with crime victim compensation claims and related documentation</li><li>
Ensure timely, accurate documentation in accordance with agency and funding requirements<br>
</li></ul><h3 class="jobSectionHeader"><b>
Survivor Support Services</b></h3><p>
Provide intake and supportive services in areas including:</p><ul><li>
Shelter and housing placement</li><li>
Public benefits enrollment (TANF, SNAP, Medicaid, childcare assistance)</li><li>
Employment readiness and workforce preparation</li><li>
Education access and documentation assistance</li><li>
Family support and reunification</li><li>
Legal advocacy and court accompaniment</li><li>
Medical and mental health coordination</li><li>
Substance use treatment referrals</li><li>
Transportation and basic needs support<br>
</li></ul><h3 class="jobSectionHeader"><b>
Community &amp; Task Force Engagement</b></h3><ul><li>
Attend Lake County Human Trafficking Task Force meetings, Steering Committee, Coalition meetings, and Victim Identification Subcommittee</li><li>
Foster strong partnerships with law enforcement, legal partners, healthcare providers, and community agencies</li><li>
Participate in staff meetings, case consultations, and required trainings</li><li>
Maintain confidentiality consistent with agency and survivor safety standards</li></ul><p><b><br>
What Success Looks Like</b></p><ul><li>
Survivors feel believed, supported, and empowered</li><li>
Service plans are actionable and measurable</li><li>
Documentation is thorough and compliant</li><li>
Law enforcement and community partners view you as reliable and collaborative</li><li>
Crisis-situations are handled calmly, ethically, and strategically</li></ul>
Requirements:
<p><b>
Qualification</b></p><p><b><i>
Minimum Requirements:</i></b></p><ul><li>
Bachelor&rsquo;s degree in Social Work, Counseling, Education, or a closely related human services field</li><li>
Experience in crisis intervention, case management, or victim advocacy</li><li>
Ability to work flexible hours, including evenings, weekends, and on-call rotation</li><li>
Strong written documentation and communication skills</li><li>
Valid driver&rsquo;s license and reliable transportation</li></ul><p><b><br>
Preferred:</b></p><ul><li>
Bilingual (Spanish/English strongly preferred)</li><li>
Experience working with survivors of trafficking, domestic violence, or trauma</li><li>
Familiarity with public benefits systems and victim compensation processes</li></ul><p><b><br>
Competencies:</b></p><p>
We are looking for someone who demonstrates:</p><ul><li>
Trauma-informed care and survivor-centered advocacy</li><li>
Strong crisis response judgment</li><li>
Emotional regulation in high-stress situations</li><li>
System navigation and resource coordination skills</li><li>
Cultural humility and respect for diverse survivor experiences</li><li>
Ability to motivate clients toward stability and independence</li><li>
Professional boundaries and confidentiality integrity</li></ul><p><b><br>
Compensation</b></p><p>
Wage starting at $25 per hour (26 pay periods/ paid bi-weekly)</p><p><b>
Benefits</b></p><p>
Benefits include health, dental, and vision insurance; a Flexible Spending Account (FSA); a 401(k) retirement plan; generous paid time off, including vacation, sick leave, and holidays; and access to an Employee Assistance Program (EAP).</p><p><b>
Why Join A Safe Place</b></p><ul><li>
Mission-driven work with direct community impact</li><li>
Trauma-informed, collaborative work environment</li><li>
Opportunity to advocate for survivors and systemic change</li><li>
Meaningful professional development and training opportunities</li></ul><p><b>
Additional Information</b></p><p>
This posting outlines the primary responsibilities of the role. A full job description will be provided upon hire.</p><p><b>
Pre-Employment Requirements</b></p><p>
Pre-employment requirements include DCFS and criminal background checks, fingerprinting, professional reference and license verification, and clearance through the sex offender registry and the Office of Inspector General (OIG).</p><p><b>
Equal Opportunity &amp; Inclusive Hiring Statement</b></p><p>
A Safe Place is an Equal Opportunity Employer committed to building a diverse, inclusive, and trauma-informed workplace. We strongly encourage applications from individuals of all backgrounds and identities and are dedicated to providing a respectful environment free from discrimination or harassment.</p><p><b>
To Apply:</b><br>
Please submit your resume and a brief cover letter outlining your qualifications and interest in the position.</p></div>

Human Trafficking Case Manager

HealthRIGHT 360

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.
<br><br>
<b>Benefits and perks:</b><br>
<ul>
<li>HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!</li>
<li>Employees qualify for public loan forgiveness programs</li>
<li>Training and professional development opportunities</li>
<li>Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.</li>
</ul>
This is a union eligible position.
<br><br>
JOB SUMMARY
<br>HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible
<br>and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic
<br>barriers to healthcare and promote health equity for all. We offer a wide range of services, including
<br>mental health care, residential and outpatient substance use treatment, and primary health services.
<br>Additionally, we provide transitional support for individuals re-entering the community after involvement
<br>in the criminal justice system. By integrating physical and behavioral health, we empower individuals to
<br>overcome challenges by addressing social determinants of health, fostering resilience, and facilitating
<br>recovery.
<br><br>
The Prototypes Pre-Filing Diversion Program, a program of HealthRIGHT 360, is part of a Los Angeles
<br>County-wide initiative, seeks to reimagine the justice system by diverting individuals arrested for
<br>misdemeanors and non-serious, non-violent felonies from criminal charges to community-based support
<br>services. ATI addresses key factors leading to incarceration, including homelessness, mental health,
<br>addiction, and lack of employment opportunities. Through collaboration with law enforcement and
<br>district attorneys, PFDP is working to build a sustainable network of providers that enhances the
<br>community's ability to support those in need.
<br><br>
Under the guidance of the Program Manager, the Case Manager for PFDP will carry a maximum caseload
<br>of 30 clients and will connect them to essential community-based services to create a solid foundation of
<br>support and prevent incarceration. This includes coordinating access to housing, healthcare, substance
<br>abuse treatment, and social services. The Case Manager will enhance the continuum of care by providing
<br>client-centered, supportive services. As a field-based position, the Case Manager will meet clients in
<br>various community settings, including their homes, shelters, or residential facilities. This role will be
<br>utilizing trauma-informed practices, restorative justice, harm reduction strategies, resilience-building, and
<br>community safety planning to reduce recidivism.
<br><br>
KEY RESPONSIBILITIES
<br>Case Management
<br><ul>
<li>Maintain a caseload of up to 30 clients.</li>
<li>Collaboratively develop and implement an individualized care plan within 30 days of program</li>
</ul>
enrollment through needs assessment, identification of strengths, and definition of goals.
<br><ul>
<li>Assess clients at the point of enrollment and provide appropriate linkages and referrals to needed</li>
</ul>
services through an individualized care plan.
<br><ul>
<li>Accompany clients to key primary care, specialty care, SUD, and mental health appointments</li>
</ul>
(especially after release from hospitals, jail, or prison).
<br><ul>
<li>Prepare the client for the visit, attend the visit with the client, and, following the visit, help the</li>
</ul>
client follow through on the plan developed with the primary care provider during the visit.
<br><ul>
<li>Provide court date reminders and assist with transportation needs related to scheduled court</li>
</ul>
dates.
<br><ul>
<li>Visit clients in the hospitals or emergency departments and support them in their transitions back</li>
</ul>
to their primary care and behavioral health providers.
<br><ul>
<li>Research life skills and community participation for clients, including providing group</li>
</ul>
programming in these areas.
<br><ul>
<li>Monitor any legal issues and make appropriate referrals to overcome barriers to accessing and</li>
</ul>
maintaining permanent housing and supportive services (e.g., credit history, criminal records, and
<br>pending warrants).
<br><ul>
<li>Coach, advocate, refer, and link clients to mental health and addiction treatment, including</li>
</ul>
assistance with housing, benefits, employment, education, transportation, childcare, medical,
<br>and other services.
<br><ul>
<li>Help clients gain, restore, improve, and/or maintain daily independent living, social/leisure, and</li>
</ul>
personal hygiene skills.
<br><ul>
<li>Assist clients with budgeting and money management, including, but not limited to, assistance</li>
</ul>
with household budgeting, overcoming bad credit, no credit, and/or eviction histories and
<br>arranging for representative payees for Participants who require assistance in money
<br>management.
<br><ul>
<li>Engage clients in ongoing follow-up and motivate them to support their goals.</li>
<li>Empathetically support and provide feedback that is trauma-informed and culturally competent.</li>
<li>Conduct engagement and enrollment of clients.</li>
<li>Obtain all appropriate consents and authorizations, including any county-required forms.</li>
<li>Serve as the central point of contact for the clients through which care and services are</li>
</ul>
coordinated.
<br><ul>
<li>Meet clients at least once a week in person, by phone, or online for the duration of their</li>
</ul>
enrollment.
<br>Field-Based Responsibilities
<br><ul>
<li>Meet clients at their physical locations and cater to their individual needs.</li>
<li>Conduct case management activities in locations most attainable and desirable for clients.</li>
<li>Have access to office space for case management activities and attend required training and</li>
</ul>
meetings as needed.
<br><ul>
<li>Submit mileage for field-based case management activities for reimbursement.</li>
</ul>
Administration
<br><ul>
<li>Maintain all documentation at a high standard, completed in a timely manner, and accurate.</li>
<li>Maintain confidentiality in compliance with agency, HIPAA, and 42-CFR standards.</li>
<li>Interface with a multidisciplinary team in treatment planning and service delivery.</li>
<li>Communicate with prosecuting agencies within 48 hours if a client leaves the program.</li>
<li>Adhere to all policies and procedures established by HealthRIGHT 360's Health & Safety program,</li>
</ul>
including but not limited to participating in emergency preparedness drills, reporting any
<br>potential safety hazards to the appropriate party, and following proper protocols for response to
<br>emergency situations.
<br><ul>
<li>Complete assigned training in a timely manner.</li>
<li>Attend and participate in meetings.</li>
</ul>
And perform other duties as assigned.
<br><br>
QUALIFICATIONS
<br>Education and Experience
<br><ul>
<li>Option I:</li>
</ul>
o High school diploma or equivalent.
<br>o At least three years’ experience providing case management with justice-involved
<br>individuals and families.
<br><ul>
<li>Option II:</li>
</ul>
o Bachelor’s degree in related field.
<br>o At least two years’ experience providing case management with justice-involved
<br>individuals and families.
<br><ul>
<li>Experience in working with families from low SES communities, diverse cultural ethnic, and</li>
</ul>
linguistic backgrounds.
<br><ul>
<li>Experience working successfully with issues of substance abuse, mental health, or co-occurring</li>
</ul>
disorders, and other potential barriers to economic self-sufficiency.
<br>Certification and Licensure
<br><ul>
<li>Valid registration or certification as a substance abuse counselor from a certifying agency (CCAPP,</li>
</ul>
CAADE, CADTP) is preferred.
<br><ul>
<li>Current First Aid and CPR certification or ability to obtain within 30 days of hire.</li>
<li>Valid California driver’s license and access to registered and insured transportation preferred.</li>
<li>We will consider for employment qualified applicants with arrest and conviction records.</li>
<li>Must complete a background check and livescan.</li>
</ul>


Case Manager - PFDP

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