manager of clinical

ICON plc

<div>Manager Clinical Operations (CRAs Northeast Region)<div></div><div>
ICON plc is a world-leading healthcare intelligence and clinical research organization. We&rsquo;re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development</div><div></div><div>
We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.</div><div>
What You Will Be Doing:</div><div></div><ul><li>
Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.</li><li>
Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.</li><li>
Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.</li><li>
Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.</li><li>
Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.</li></ul><div></div><div>
Your Profile:</div><ul><li>
Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.</li><li>
Located in the Northeast Region of the US</li><li>
Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.</li><li>
Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.</li><li>
Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.</li><li>
Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.</li></ul><div></div><div>
What ICON can offer you:</div><div></div><div><div><div><div><div>
Our success depends on the quality of our people. That&rsquo;s why we&rsquo;ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.</div><div></div><div>
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.</div><div></div><div>
Our benefits examples include:</div><ul><li><div>
Various annual leave entitlements</div></li><li><div>
A range of health insurance offerings to suit you and your family&rsquo;s needs.</div></li><li><div>
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.</div></li><li><div>
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family&rsquo;s well-being.</div></li><li><div>
Life assurance</div></li><li><div>
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.</div></li></ul></div></div></div></div><div></div><div>
Visit our <div>careers site</div> to read more about the benefits ICON offers.</div><div></div><div>
At ICON, inclusion &amp; belonging are fundamental to our culture and values. We&rsquo;re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div><div><div><div><div>
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know</div><div></div><div><div>
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless &ndash; there&rsquo;s every chance you&rsquo;re exactly what we&rsquo;re looking for here at ICON whether it is for this or other roles.</div></div></div></div></div></div></div><div></div>

Manager of Clinical Operations (CRAs Northeast Region)

NMC Health plc

<div><p><b>DUTIES AND RESPONSIBILITIES
</b></p><div><ul><li><p>Reports to the General Manager and is responsible for the smooth and efficient operation of the assigned Healthcare Facility, including management of the related resources associated with the Orthoplus Bone &amp; Joint Centre, Al Ain operations
</p><div><ul><li><p>Provides management oversight for the development of high quality, cost-effective and integrated clinical programs within the Orthoplus Bone &amp; Joint Centre, Al Ain.
</p></li></ul><ul><li><p>Exercises management responsibility over the Orthoplus Bone &amp; Joint Centre, Al Ain ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff
</p></li></ul><ul><li><p>Attends to, manages, and resolves patient complaints to the satisfaction of all parties involved
</p></li></ul><ul><li><p>Assists in HIS implementation
</p></li></ul><ul><li><p>Member of the Orthoplus Bone &amp; Joint Centre, Al Ain committee and participates with the leaders of the governing body, management, and medical staff in development of the center plans, programs, and policies
</p></li></ul><ul><li><p>Develops and fosters effective collaboration between clinical departments, divisions, medical staff leadership, faculty, and other affiliated services (internal/external) to ensure an integrated approach to providing services, and fulfilling the center's clinical, research and educational goals and objectives
</p></li></ul><ul><li><p>Responsible for the smooth functioning of Quality, Facility Management, Marketing, HR, Accounts, Stores, Insurance, Medical Records, Receptions, Logistics, Contracts, Biomedical, Customer Care, Corporate Relations, Housekeeping, Security, Laundry &amp; IT
</p></li></ul><ul><li><p>Oversees major workforce and resource decisions for the center
</p></li></ul><ul><li><p>Works through the management team and medical leadership of the Orthoplus Bone &amp; Joint Centre, Al Ain, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze, and utilize information to develop and support management decisions
</p></li></ul><ul><li><p>Accountable for the overall success of operations of the Orthoplus Bone &amp; Joint Centre, Al Ain, to lead and oversee the development of operating and strategic plans
</p></li></ul><ul><li><p>Attends to system development, quality, fiscal management, compliance and clinical management measures, physician relationships, work culture enhancement, internal communication, and consensus-building
</p></li></ul><ul><li><p>Manages clinical employees in accordance with the facility policies utilizing sound principles of practice and fairness
</p></li></ul><ul><li><p>Reviews clinical employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled/annually for each employee
</p></li></ul><ul><li><p>Reviews and approves the disciplinary action and/or discharge of clinical/nonclinical employees
</p></li></ul><ul><li><p>Ensures compliance with DOH, FANR, and OSHMS requirements
</p></li></ul><ul><li><p>Performs other related duties incidental to the work described herein, as may be assigned or delegated by the General Manager .
</p></li></ul></div></li></ul></div><p><b>GENERAL OSH ROLES &amp; RESPONSIBILITIES
</b></p><div><ul><li><div>The ultimate responsibility for OSHMS within the facility of Orthoplus Bone &amp; Joint Centre, Al Ain
</div></li></ul><ul><li><div>Delegation and communication of various OSH roles and responsibilities
</div></li></ul><ul><li><div>Approves and Endorses all Orthoplus Bone &amp; Joint Centre, Al Ain policies and procedures
</div></li></ul><ul><li><div>Comply with all OSH and infection control policies, standards and procedures and cooperate with facility management to comply those requirements
</div></li></ul><ul><li><div>Work in accordance with the documented OSH procedures and instructions, specific responsibilities
</div></li></ul><ul><li><div>Be familiar with emergency and evacuation procedures
</div></li></ul><ul><li><div>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments and incident reports
</div></li></ul><ul><li><div>Comply with Waste management procedures and policies
</div></li></ul><ul><li><div>Attend applicable OSH/Infection control training programs, mock drills and awareness programs
</div></li></ul><ul><li><div>Use of appropriate personal protective equipment and safety systems
</div></li></ul></div><p><b>OSH ROLES &amp; RESPONSIBILITIES - </b><b>MANAGEMENT REPRESENTATIVE
</b></p><div><ul><li><p>Ensuring that the OSH management system is established, implemented, and maintained in accordance with Federal, Local, OSHAD-SF and DoH OSHMS requirements
</p></li></ul><ul><li><p>Responsible for ensuring compliance with legal and other requirements and including regulatory tracking. Allocate responsibility of OSH management and delegation of authority
</p></li></ul></div><p>Ensuring that reports on the performance of the OSH management system are presented to top management for review and used as a basis for improvement of the OSH management system</p></div>
<br><div><p><b>DUTIES AND RESPONSIBILITIES
</b></p><div><ul><li><p>Reports to the General Manager and is responsible for the smooth and efficient operation of the assigned Healthcare Facility, including management of the related resources associated with the Orthoplus Bone &amp; Joint Centre, Al Ain operations
</p><div><ul><li><p>Provides management oversight for the development of high quality, cost-effective and integrated clinical programs within the Orthoplus Bone &amp; Joint Centre, Al Ain.
</p></li></ul><ul><li><p>Exercises management responsibility over the Orthoplus Bone &amp; Joint Centre, Al Ain ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff
</p></li></ul><ul><li><p>Attends to, manages, and resolves patient complaints to the satisfaction of all parties involved
</p></li></ul><ul><li><p>Assists in HIS implementation
</p></li></ul><ul><li><p>Member of the Orthoplus Bone &amp; Joint Centre, Al Ain committee and participates with the leaders of the governing body, management, and medical staff in development of the center plans, programs, and policies
</p></li></ul><ul><li><p>Develops and fosters effective collaboration between clinical departments, divisions, medical staff leadership, faculty, and other affiliated services (internal/external) to ensure an integrated approach to providing services, and fulfilling the center's clinical, research and educational goals and objectives
</p></li></ul><ul><li><p>Responsible for the smooth functioning of Quality, Facility Management, Marketing, HR, Accounts, Stores, Insurance, Medical Records, Receptions, Logistics, Contracts, Biomedical, Customer Care, Corporate Relations, Housekeeping, Security, Laundry &amp; IT
</p></li></ul><ul><li><p>Oversees major workforce and resource decisions for the center
</p></li></ul><ul><li><p>Works through the management team and medical leadership of the Orthoplus Bone &amp; Joint Centre, Al Ain, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze, and utilize information to develop and support management decisions
</p></li></ul><ul><li><p>Accountable for the overall success of operations of the Orthoplus Bone &amp; Joint Centre, Al Ain, to lead and oversee the development of operating and strategic plans
</p></li></ul><ul><li><p>Attends to system development, quality, fiscal management, compliance and clinical management measures, physician relationships, work culture enhancement, internal communication, and consensus-building
</p></li></ul><ul><li><p>Manages clinical employees in accordance with the facility policies utilizing sound principles of practice and fairness
</p></li></ul><ul><li><p>Reviews clinical employee performance as evaluated by their respective managers, ensuring that reviews occur as scheduled/annually for each employee
</p></li></ul><ul><li><p>Reviews and approves the disciplinary action and/or discharge of clinical/nonclinical employees
</p></li></ul><ul><li><p>Ensures compliance with DOH, FANR, and OSHMS requirements
</p></li></ul><ul><li><p>Performs other related duties incidental to the work described herein, as may be assigned or delegated by the General Manager .
</p></li></ul></div></li></ul></div><p><b>GENERAL OSH ROLES &amp; RESPONSIBILITIES
</b></p><div><ul><li><div>The ultimate responsibility for OSHMS within the facility of Orthoplus Bone &amp; Joint Centre, Al Ain
</div></li></ul><ul><li><div>Delegation and communication of various OSH roles and responsibilities
</div></li></ul><ul><li><div>Approves and Endorses all Orthoplus Bone &amp; Joint Centre, Al Ain policies and procedures
</div></li></ul><ul><li><div>Comply with all OSH and infection control policies, standards and procedures and cooperate with facility management to comply those requirements
</div></li></ul><ul><li><div>Work in accordance with the documented OSH procedures and instructions, specific responsibilities
</div></li></ul><ul><li><div>Be familiar with emergency and evacuation procedures
</div></li></ul><ul><li><div>Notifying OSH Hazards, incidents, Near misses and issues and assistance with the preparation of risk assessments and incident reports
</div></li></ul><ul><li><div>Comply with Waste management procedures and policies
</div></li></ul><ul><li><div>Attend applicable OSH/Infection control training programs, mock drills and awareness programs
</div></li></ul><ul><li><div>Use of appropriate personal protective equipment and safety systems
</div></li></ul></div><p><b>OSH ROLES &amp; RESPONSIBILITIES - </b><b>MANAGEMENT REPRESENTATIVE
</b></p><div><ul><li><p>Ensuring that the OSH management system is established, implemented, and maintained in accordance with Federal, Local, OSHAD-SF and DoH OSHMS requirements
</p></li></ul><ul><li><p>Responsible for ensuring compliance with legal and other requirements and including regulatory tracking. Allocate responsibility of OSH management and delegation of authority
</p></li></ul></div><p>Ensuring that reports on the performance of the OSH management system are presented to top management for review and used as a basis for improvement of the OSH management system</p></div>
<br><div><p><b>QUALIFICATION, LICENSURE, EDUCATION, EXPERIENCE, SPECIAL SKILLS
</b></p><div><ul><li><p>Masters in Public Health or Business Administration or any equivalent Degree
</p></li></ul><ul><li><p>Minimum 5 years of Experience in Hospital Operations/Administration
</p></li></ul></div><p>Excellent command of oral and written English. Arabic language advantageous/desirable but not essential</p></div>

Clinic Manager

Hackensack Meridian Health

<div>Overview:
<div>
Our team members are the heart of what makes us better.</div><div></div><div><br>
At <b>Hackensack Meridian </b><b><i>Health</i></b> we help our patients live better, healthier lives &mdash; and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It&rsquo;s also about how we support one another and how we show up for our community.</div><div><br>
</div><div>Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.</div><div></div><div><br>
The <b>Ambulatory Clinical Systems Manager</b> has expert knowledge of clinical and administrative systems as well as significant understanding of other IT disciplines. Responsible for simultaneously managing multiple clinical systems projects. The scope of project management responsibilities includes hospital-wide teams of analysts, clinical project owners, physicians, nurses, patient care administrative and technical personnel, vendors, and implementation consultants. Incorporates the organizations strategic objectives in the management and evaluation of the organizations clinical and administrative information systems.</div><div></div><div><b><br>
This position is hybrid, primarily remote, requiring in-office attendance once a month and occasionally as needed.</b></div><br>
<div></div>
Responsibilities:
<div>
A day in the life of a <b>Ambulatory Clinical Systems Manager</b> at Hackensack Meridian Health includes:</div><ul><li>
Integrates, coordinates and plans resources to achieve strategic goals via the management of clinical and administrative systems.
</li><li>Organizes, manages and develops project team resources in order to effectively meet project commitments and business objectives.
</li><li>Forms interdisciplinary project teams consisting of IT professionals, physicians, nurses, patient care administrative and technical staff to select and implement major clinical information systems.</li><li>
Manages the design, acquisition, implementation and evaluation of administrative and clinical information systems.</li><li>
Integrate evidence-based medicine &amp; practice and clinical guidelines into informatics solutions.
</li><li>Develops and implements educational strategies to promote understanding of the information system life cycle.</li><li>
Assesses the need for and implements revision or development of policies or procedures as the system design evolves.</li><li>
Incorporates regulatory requirements such as Value Based Purchasing, public reporting, CMS, Joint commissions and NJ Department of Health and Senior Services into the clinical system.
</li><li>Projects resources required for system implementation and support.</li><li>
Ensures the daily management, coordination, development, selection, and operation of applications software services within HMH and among HMH and its on-campus and remote patient care facilities.</li><li>
Manages daily operations of Applications Analyst resources.</li><li>
Provides consultative services to customers and information technology teams as to workflow processes and technological solutions.
</li><li>Develops and presents oral and written communications to organizational leadership.</li><li>
Develops and implements educational strategies to promote understanding of the information system life cycle.</li><li>
Manages and approves system, operational and departmental documentation, including policies and procedures.</li><li>
Synthesizes integrated workflows to improve procedures and process redesign.</li><li>
Manages complex projects with minimal guidance. 18. Prepares cost analysis.
</li><li>Advises the Director of the impact of new applications technology and its cost-effective deployment within the department.
</li><li>Manages on-call support for clinical applications.
</li><li>Acts as resource for Applications Analysts.</li><li>
Other duties and/or projects as assigned.</li><li>
Adheres to HMH Organizational competencies and standards of behavior.</li></ul>
Qualifications:
<div><b>
Education, Knowledge, Skills and Abilities Required:</b></div><ul><li>
Masters degree, 2 years clinical experience and 3 years Information Technology managerial or administrative experience. Or
</li><li>Bachelors degree, 2 years clinical experience and 4 years Information Technology managerial or administrative experience.
</li><li>Epic Certification in clinical application.
</li><li>Demonstrated Project Management skills.
</li><li>Evidence of design of complex clinical systems.
</li><li>Evidence of implementation of complex clinical systems.
</li><li>Evidence of maintenance of complex clinical systems.
</li><li>Advanced technical consultation and support.
</li><li>Design specifications of complex clinical systems.
</li></ul><div><b>Licenses and Certifications Preferred:</b></div><ul><li>
Project Management Professional (PMP) Certification, Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Informatics Certification.</li></ul><div>
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!</div>
Starting Minimum Rate: Minimum rate of $169,124.80 Annually Job Posting Disclosure: HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.</div>

IT Manager, Ambulatory Clinical Systems

Otsuka

<div></div><div><div>Job Summary</div><div>
Under the direction of the Director/Associate Director of Clinical Management, the Senior Clinical Study Manager is responsible for the oversight and management of Otsuka clinical studies, including coordination with other relevant parties (e.g., other Otsuka departments, external service providers (ESPs), etc.). Responsibilities include the planning, execution and completion of clinical trials according to applicable regulations and guidance; ICH Guidelines Good Clinical Practices (GCP), and Otsuka SOPs, within agreed-upon timeframes and budget.</div><div></div><div>
Job Description</div><ul><li>Provides oversight and management of clinical studies at Otsuka, including planning, execution, and completion of clinical trials according to all applicable regulations and guidance, ICH/GCP, and Otsuka SOPs.</li><li>Contribute to the development and review of all critical clinical study documents, including clinical protocols, informed consent forms, or other study-related clinical documents.</li><li>Provide input into and approval of the identification, evaluation, and selection of CROs, outside vendors (e.g., central labs, central IRB, IVRS, etc.), and investigative sites.</li><li>Provide leadership and guidance to clinical team to ensure all clinical study activities are completed in accordance with applicable regulations and guidance; ICH GCP, and Otsuka SOPs.</li><li>Communicates and coordinates clinical project-related activities and progress across all relevant cross-functional departments.</li><li>Provide management personnel with timely updates on progress and changes in scope, schedule, and resources as required.</li><li>Participate in forecasting study expenditures and resourcing needs.</li><li>Ensure internal clinical team and vendors manage and monitor study-related budget and expenses to meet forecast.</li><li>Provide timely communication of any variances in budget forecast to the Director/Associate Director.</li><li>Establish communication flow with CRO and investigative sites to maximize compliance with study protocol.</li><li>Provide oversight of ESP in its conduct of the day-to-day operations of assigned trial(s), as assigned.</li><li>Participates in ongoing review of clinical trial data focusing on data integrity, trending and consistency.</li><li>Supports project level inspection readiness activities, including responsibility for ensuring the completeness, timeliness and quality of the TMF.</li><li>Serve as Clinical Management representative for review of protocols within and across portfolios, as assigned.</li><li>Participate in program-level risk mitigation strategies and collaborate with ESPs on study-level risk mitigation and management activities.</li><li>Represent Clinical Management in departmental and cross-functional initiatives, as assigned.</li><li>Leads and/or contributes to assigned departmental, ESP and corporate standardization and continuous improvement efforts.</li><li>May have supervisory responsibilities including:</li></ul><div>
o Coordinating the training and onboarding of new employee(s) on corporate culture, corporate goals/vision and departmental policies and processes.</div><div>
o Assuring compliance with departmental, SOP, compliance, and corporate training</div><div>
o Ensuring assigned staff have access to all required materials, systems, and training to complete job responsibilities.</div><div>
o Setting clear performance expectations and individual development plans and providing specific and frequent feedback to the employee on his/her performance.</div><ul><li>Performs other duties, as assigned.</li></ul><div></div><div>
Qualifications/ Required</div><div>
Knowledge/ Experience and Skills:</div><ul><li>Comprehensive knowledge of clinical operations, drug development process, roles, and responsibilities of individuals within the project team, standard operating procedures (SOPs) and GCP/ICH regulations.</li><li>Thorough knowledge of contract research organizations (CROs), outsourcing, and evaluation of work performed against vendor Statement of Work (SOW).</li><li>Strong understanding of the clinical and scientific basis for assigned clinical program, with the ability to translate that knowledge in operational management.</li><li>Strong understanding of global regulatory requirements.</li><li>Strong communication, organization, planning, analytical, problem solving, and people management skills.</li><li>Demonstrated experience with working with the Microsoft suite of programs (e.g., Word, Excel, PowerPoint, Outlook, etc.)</li><li>Good understanding of clinical trial related software (e.g., eCRFs, IRT, CTMS, etc.).</li><li>Ability to travel up to 25%.</li></ul><div></div><div>
Educational Qualifications</div><div>
Required:</div><ul><li>Bachelor&rsquo;s Degree or Registered Nurse (RN). Minimum of 10 years industry experience with seven (7) years in clinical trial management experience.</li></ul><div>
Preferred:</div><ul><li>Previous supervisory experience.</li></ul><div>
Competencies<br>
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.<br>
Strategic Thinking &amp; Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.<br>
Patient &amp; Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.<br>
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.<br>
Respectful Collaboration - Seek and value others&rsquo; perspectives and strive for diverse partnerships to enhance work toward common goals.<br>
Empowered Development - Play an active role in professional development as a business imperative.</div><div></div>
Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate&rsquo;s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.<div></div><div><div><div><div><div><div><div><div>
Application Deadline: This will be posted for a minimum of 5 business days.</div></div></div></div></div></div></div></div><div></div><div>
Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death &amp; dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.</div><div></div><div>
Come discover more about Otsuka and our benefit offerings; <div>https://www.otsuka-us.com/careers-join-otsuka</div>.</div><div></div><div><div><div><div>
Disclaimer:</div><div></div><div><div><div><br>
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.</div></div><div></div><div><div><br>
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.</div></div><div></div><div><div><br>
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting <div>Accommodation Request</div>.</div></div></div></div></div></div><div></div><div>
Statement Regarding Job Recruiting Fraud Scams</div><div></div><div>
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.</div><div></div><div>
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.</div><div></div><div>
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.</div><div></div><div>
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website <div>https://vhr-otsuka.wd1.myworkdayjobs.com/en-US/External</div>.</div><div></div><div>
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka&rsquo;s call center at: 800-363-5670. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: <div>https://www.ic3.gov</div>, or your local authorities.</div><div></div><div>
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development &amp; Commercialization, Inc., and Otsuka Precision Health, Inc. (&ldquo;Otsuka&rdquo;) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka&rsquo;s application portal without a valid written search agreement in place for the position will be considered Otsuka&rsquo;s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.</div></div>

Senior Manager, Clinical Management- Early Phase

University of Utah

<p></p><div><div><div><div><div><div><div><div><div>Lead with Purpose. Drive Excellence. Make a Difference Every Day.<br>
<br>
Are you a leader who thrives in a fast-paced healthcare environment? Do you believe strong teams create exceptional patient experiences? If you are passionate about operational excellence, team development, and delivering high-quality care to children and families, we invite you to apply for our Clinic Manager position.<br>
<br>
Our Pediatric Orthopaedic team serves patients across multiple locations, supporting providers, clinical teams, and front-office staff in delivering coordinated, compassionate care. As Clinic Manager, you will play a critical role in shaping clinic culture, driving performance, and ensuring daily operations run smoothly and efficiently.<br>
<br>
This is more than a management role &mdash; it&rsquo;s an opportunity to lead with impact.</div><div><b>
Learn more about the great benefits of working for University of Utah: benefits.utah.edu</b></div><div><b>
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.</b></div></div>
</div><br>
<div><div><b>Responsibilities</b></div>
<div><b>What You&rsquo;ll Do:</b><br>
<br>
<b>Lead &amp; Develop the Team</b><br>
<ul><li>Directly supervise supervisors, front office staff, and clinical support teams</li><li>Recruit, hire, onboard, and mentor team members</li><li>Conduct performance evaluations and provide ongoing coaching and accountability</li><li>Foster a culture of teamwork, professionalism, and continuous improvement</li><li>Lead regular staff and leadership meetings to drive alignment and engagement</li></ul><br>
<b>
Drive Operational Excellence</b><br>
<ul><li>Oversee daily clinic operations across multiple sites</li><li>Monitor staffing models, schedules, and coverage to ensure efficient workflows</li><li>Identify process improvement opportunities and implement sustainable solutions</li><li>Ensure compliance with organizational policies, regulatory requirements, and safety standards</li><li>Maintain readiness for audits, inspections, and quality initiatives</li></ul><br>
<b>
Partner with Providers &amp; Leadership</b><br>
<ul><li>Collaborate with physicians and advanced practice providers to optimize clinic flow</li><li>Support service line growth, new provider onboarding, and clinic expansion efforts</li><li>Use data and reporting tools to track productivity, access, and performance metrics</li><li>Participate in strategic planning and department initiatives</li></ul><br>
<b>
Financial &amp; Administrative Oversight</b><br>
<ul><li>Monitor clinic budgets, productivity targets, and resource utilization</li><li>Review revenue cycle workflows to ensure accuracy in scheduling, registration, and authorizations</li><li>Support supply management, capital requests, and operational planning</li></ul></div><br>
</div><br>
<div><div><b>Minimum Qualifications</b></div>
<div><div><b>EQUIVALENCY</b><b> </b><b>STATEMENT</b><b>:</b> 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor&rsquo;s degree = 4 years of directly related work experience).</div><div></div><div><b><br>
Department may hire employee at one of the following job levels:</b></div><div></div><div><br>
<b>
Senior Manager, Operations Management &ndash; Division/Business Unit (Non-Executive):</b> Requires a bachelor&rsquo;s (or equivalency) + 8 years or a master&rsquo;s (or equivalency) + 6 years of directly related work experience.</div></div><br>
<div></div>
</div><br>
<div><div><b>Preferences</b></div>
<div>What we&rsquo;re looking for:<br>
<ul><li>A confident, solutions-focused leader who remains calm under pressure</li><li>Someone who can balance big-picture strategy with hands-on operational needs</li><li>Strong communicator who builds trust with providers and staff</li><li>A leader who holds high standards while supporting team growth</li><li>Experience managing teams in a healthcare or multi-site clinic setting</li><li>Working knowledge of EMR systems (EPIC experience preferred)</li></ul></div>
</div><br>
<div><div><b>Type</b></div> <div>Benefited Staff</div>
</div><br>
<div><div><b>Special Instructions Summary</b></div>
</div><br>
<div></div><div><div><b>Additional Information</b></div>
<div><div><i>The University is a participating employer with Utah Retirement Systems (&ldquo;URS&rdquo;). Eligible new hires with prior </i><i>URS</i><i> service, may elect to enroll in </i><i>URS</i><i> if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from </i><i>URS</i><i> are subject to URS&rsquo; post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.</i></div><div><i>
This position may require the successful completion of a criminal background check and/or drug screen.</i></div><div></div><div><i><br>
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.</i></div><div></div><div><i><br>
Veterans&rsquo; preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.</i></div><div><i>
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran&rsquo;s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 </i><i>CFR</i><i> part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.</i></div><div>
<i>To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (</i><i>OEO</i><i>). More information, including the Director/Title IX Coordinator&rsquo;s office address, electronic mail address, and telephone number can be located at:</i> <b><i>https://www.utah.edu/nondiscrimination/</i></b>
</div><div><i>Online reports may be submitted at </i><b><i>oeo.utah.edu</i></b><br>
</div><div><i>https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.</i></div></div>
</div><br>
</div></div></div></div></div><h2 class="jobSectionHeader"><b>Posting Specific Questions</b></h2>
<div><p>Required fields are indicated with an asterisk (*).</p>
<div>
<ul><li>* What is your highest level of completed education?
<ul><li>None</li>
<li>High School Diploma or Equivalent</li>
<li>Associate Degree</li>
<li>Bachelor's Degree</li>
<li>Master's Degree</li>
<li>Doctorate Degree</li>
</ul></li></ul><ul><li>* How many years of related work experience do you have?
<ul><li>Less than 2 years</li>
<li>2 years or more, but less than 4 years</li>
<li>4 years or more, but less than 6 years</li>
<li>6 years or more, but less than 8 years</li>
<li>8 years or more, but less than 10 years</li>
<li>10 years or more, but less than 12 years</li>
<li>12 years or more, but less than 14 years</li>
<li>14 years or more</li>
</ul></li></ul></div></div><h2 class="jobSectionHeader"><b>Applicant Documents</b></h2>
<div><b>Required Documents</b>
<div><ul><li>Resume</li></ul>
</div><b>Optional Documents</b></div></div><p></p>
<br><p></p><div><div><div><div><div><div><div><div><b>Open Date</b></div> <div>03/03/2026</div>
</div><br>
<div><div><b>Requisition Number</b></div> <div>PRN44389B</div>
</div><br>
<div><div><b>Job Title</b></div> <div>Operations Management - Division/Business Unit (Non-Executive)</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Clinic Manager -Pediatrics</div>
</div><br>
<div><div><b>Career Progression Track</b></div> <div>M00</div>
</div><br>
<div><div><b>Track Level</b></div> <div>M4 - Senior Manager</div>
</div><br>
<div><div><b>FLSA Code</b></div> <div>Administrative</div>
</div><br>
<div><div><b>Patient Sensitive Job Code?</b></div> <div>Yes</div>
</div><br>
<div><div><b>Standard Hours per Week</b></div> <div>40</div>
</div><br>
<div><div><b>Full Time or Part Time?</b></div> <div>Full Time</div>
</div><br>
<div><div><b>Shift</b></div> <div>Day</div>
</div><br>
<div><div><b>Work Schedule Summary</b></div>
<div><br>
Monday-Fridays, some nights and weekends required.</div>
</div><br>
<div><div><b>VP Area</b></div> <div>U of U Health - Academics</div>
</div><br>
<div><div><b>Department</b></div> <div>00269 - Orthopedic Surgery Operations</div>
</div><br>
<div><div><b>Location</b></div> <div>Campus</div>
</div><br>
<div><div><b>City</b></div> <div>Salt Lake City, UT</div>
</div><br>
<div><div><b>Type of Recruitment</b></div> <div>External Posting</div>
</div><br>
<div><div><b>Pay Rate Range</b></div> <div>$80,000-$118,429</div>
</div><br>
<div><div><b>Close Date</b></div> <div>04/03/2026</div>
</div><br>
<div><div><b>Priority Review Date (Note - Posting may close at any time)</b></div></div></div></div></div></div></div></div><p></p>

Clinic Manager -Pediatrics

Derma Wellness

<div>
 <p>
  <strong>
   JMED
  </strong>
  &nbsp;is a leading aesthetic and skin regeneration clinic located in Jumeirah, Dubai. We specialize in advanced, non-invasive treatments for stretch mark repair, skin rejuvenation, anti-aging, and body contouring. Our treatments combine innovative technology with premium European cosmeceuticals to deliver safe, effective, and natural-looking results.
 </p>
 <p>
  At JMED, we are committed to excellence in both clinical outcomes and client experience. We pride ourselves on maintaining the highest standards of professionalism, hygiene, and personalized care.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As we continue to expand, we are seeking a dynamic and experienced&nbsp;
  <strong>
   Clinic Manager
  </strong>
  &nbsp;to oversee daily operations, lead our team, ensure operational efficiency, drive revenue growth, and maintain outstanding service standards. The ideal candidate will be a strong leader with experience in aesthetic or healthcare clinic management, passionate about delivering exceptional patient experiences while achieving business targets.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   1. Operational Management
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Oversee day-to-day clinic operations.
   </span>
  </li>
  <li>
   <span>
    Ensure smooth coordination between medical, nursing, and administrative staff.
   </span>
  </li>
  <li>
   <span>
    Maintain clinic schedules, appointments, and workflow efficiency.
   </span>
  </li>
  <li>
   <span>
    Monitor inventory, equipment maintenance, and supply management.
   </span>
  </li>
  <li>
   <span>
    Ensure cleanliness and compliance with hygiene standards.
   </span>
  </li>
 </ul>
 <p>
  <strong>
   2. Staff Management
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Recruit, train, and supervise clinic staff.
   </span>
  </li>
  <li>
   <span>
    Conduct performance evaluations.
   </span>
  </li>
  <li>
   <span>
    Manage staff schedules and attendance.
   </span>
  </li>
  <li>
   <span>
    Ensure compliance with clinic policies and professional standards.
   </span>
  </li>
  <li>
   <span>
    Handle internal conflicts and disciplinary matters.
   </span>
  </li>
 </ul>
 <p>
  <strong>
   3. Financial &amp; Business Management
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Monitor revenue, expenses, and profitability.
   </span>
  </li>
  <li>
   <span>
    Achieve monthly and annual revenue targets.
   </span>
  </li>
  <li>
   <span>
    Oversee billing, insurance processing, and payment collections.
   </span>
  </li>
  <li>
   <span>
    Control operational costs and improve efficiency.
   </span>
  </li>
  <li>
   <span>
    Prepare financial and performance reports for management.
   </span>
  </li>
 </ul>
 <p>
  <strong>
   4. Regulatory &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Ensure compliance with UAE healthcare regulations (DHA / MOH).
   </span>
  </li>
  <li>
   <span>
    Maintain valid clinic licenses and staff credentials.
   </span>
  </li>
  <li>
   <span>
    Ensure proper documentation and patient record management.
   </span>
  </li>
  <li>
   <span>
    Implement data protection and confidentiality policies.
   </span>
  </li>
 </ul>
 <p>
  <strong>
   5. Patient Experience &amp; Service Quality
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Ensure high standards of patient care and satisfaction.
   </span>
  </li>
  <li>
   <span>
    Handle patient complaints and resolve issues professionally.
   </span>
  </li>
  <li>
   <span>
    Monitor online reputation and reviews.
   </span>
  </li>
  <li>
   <span>
    Implement service improvement initiatives.
   </span>
  </li>
 </ul>
 <p>
  <strong>
   6. Marketing &amp; Business Development
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Coordinate with marketing team for promotions and campaigns.
   </span>
  </li>
  <li>
   <span>
    Support social media and brand visibility initiatives.
   </span>
  </li>
  <li>
   <span>
    Develop strategies to increase patient acquisition and retention.
   </span>
  </li>
  <li>
   <span>
    Monitor competitors and market trends.
   </span>
  </li>
 </ul>
 <p>
  <strong>
   7. Reporting
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Submit monthly performance reports.
   </span>
  </li>
  <li>
   <span>
    Track KPIs such as:
   </span>
  </li>
  <li>
   <span>
    Revenue targets
   </span>
  </li>
  <li>
   <span>
    Conversion rates
   </span>
  </li>
  <li>
   <span>
    Patient retention
   </span>
  </li>
  <li>
   <span>
    Treatment performance
   </span>
  </li>
  <li>
   <span>
    Staff productivity
   </span>
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   <span>
    Bachelor&rsquo;s degree in Healthcare Management, Business Administration, or related field.
   </span>
  </li>
  <li>
   <span>
    Minimum 3&ndash;5 years of experience in clinic or healthcare management.
   </span>
  </li>
  <li>
   <span>
    Strong leadership and communication skills.
   </span>
  </li>
  <li>
   <span>
    Knowledge of UAE healthcare regulations.
   </span>
  </li>
  <li>
   <span>
    Financial and operational management skills.
   </span>
  </li>
 </ul>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   Competitive salary package - depending on experience.
  </li>
  <li>
   Performance-based incentives and bonuses.
  </li>
  <li>
   Employment Visa and Insurance.
  </li>
  <li>
   Professional growth opportunities.
  </li>
  <li>
   Supportive and high-end working environment.
  </li>
  <li>
   Opportunity to grow within a fast-expanding aesthetic brand.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Little Academy Nursery

<p>The Clinic Operations Manager is responsible for overseeing the daily operations of the clinic, ensuring efficient service delivery, excellent patient experience, and smooth coordination between clinical, administrative, and support teams. The role requires strong leadership, operational planning, and organizational skills to maintain high standards of service and compliance.</p><p>1. Daily Clinic Operations</p><ul><li>Ensure the clinic opens, runs, and closes smoothly every day</li><li>Oversee reception, admin flow, scheduling, and client experience</li><li>Make sure appointments run on time and rooms/resources are available</li><li>Handle operational issues before they escalate</li></ul><p>2. Front Desk &amp; Admin Team Management</p><ul><li>Supervise receptionists, coordinators, and admin staff</li><li>Train staff on scripts, policies, systems, and professionalism</li><li>Review errors (emails, bookings, billing mistakes) and correct patterns</li><li>Set expectations and hold staff accountable</li></ul><p>3. Scheduling &amp; Capacity Management</p><ul><li>Optimize therapist schedules and room usage</li><li>Reduce gaps, no-shows, and inefficiencies</li><li>Balance client demand with clinician availability</li><li>Coordinate leave, coverage, and substitutions</li></ul><p>4. Billing, Payments &amp; Insurance Oversight</p><ul><li>Ensure correct invoicing, payments, and receipts</li><li>Monitor cancellations, late fees, and policy enforcement</li><li>Oversee insurance documentation and reimbursement workflows</li><li>Flag revenue leakage or recurring billing issues</li></ul><p>5. Client Experience &amp; Complaints</p><ul><li>Act as first escalation point for unhappy clients</li><li>Resolve complaints professionally and calmly</li><li>Ensure policies are enforced without damaging relationships</li><li>Improve processes based on recurring feedback</li></ul><p>6. Policies, SOPs &amp; Compliance</p><ul><li>Ensure staff follow clinic policies and procedures</li><li>Keep SOPs updated and actually <i>used</i></li><li>Support compliance with licensing, data privacy, and clinic regulations</li><li>Prepare for inspections, audits, or internal reviews</li></ul><p>7. Systems &amp; Tools</p><ul><li>Own clinic systems (booking software, CRM, email templates, forms)</li><li>Improve workflows to reduce admin load and errors</li><li>Identify inefficiencies and propose better systems or automations</li><li>Ensure staff are using tools correctly (not &ldquo;their own way&rdquo;)</li></ul><p>8. Reporting &amp; Performance Tracking</p><ul><li>Track KPIs: attendance, cancellations, revenue, capacity, response times</li><li>Provide regular operational reports to leadership</li><li>Flag risks early (staffing, burnout, client drop-off)</li></ul><p>9. Coordination With Leadership</p><ul><li>Act as the bridge between leadership and admin staff</li><li>Translate strategy into day-to-day execution</li><li>Escalate issues that need leadership decisions</li><li>Implement changes quickly and consistently</li></ul><p>Job Type: Full-time</p>

Clinic Operations Manager

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