manager of community relations

Municipal Credit Union

<div>About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
Overview: The Public Relations and Social Media Manager is responsible for shaping and elevating MCU&rsquo;s reputation through strategic public relations, thought leadership, and social media initiatives. This leader will collaborate closely with executive management and external partners to drive impactful communication strategies that support MCU&rsquo;s business objectives and values.
Responsibilities:
Specific duties include, but are not limited to, the following:<ul><li>
Develop our yearly public relations strategy with our PR firm and execute on it. This includes our media relations planning, storyline development, and ongoing media opportunity identification.</li><li>
Work with executive leadership to create an outline for 5 podcasts for the Schneps network.</li><li>
Develop a thought leadership plan for MCU.</li><li>
Develop a strategy for our CEO and other members of our ELT to be more publicly visible.</li><li>
Prepare and manage all internal corporate communications related to though leadership, reputation and public relations materials, including analysis and maintaining an archive of PR materials.</li><li>
Work with PR firm to prepare press releases for MCU and the MCU Foundation.</li><li>
Oversee all social media strategy and execution including listening, creating, posting and monitoring. Develop platform-specific strategies, KPIs, and content calendars for each channel.</li><li>
Manage MCU&rsquo;s reputation on Glassdoor and Indeed, including proactive review management and employee sentiment reporting.</li><li>
Perform other related duties as requested and special projects as assigned</li></ul>
Requirements:<ul><li>
Bachelor or advanced degree in communications, journalism, public relations, marketing or related field.</li><li>
10+ years of communications, public relations or social media experience. Financial services experience is preferred but not required.</li><li>
Public relations experience preferred</li><li>
Experience managing external PR agencies and/or content creators strongly preferred.</li><li>
Ability to manage sensitive or confidential information with sound judgment.</li><li>
Strong written, verbal, and digital communications skills.</li><li>
Comfortable working with executive management, employees, media and the larger MCU community.</li><li>
Proficiency with communication technologies and social media platforms.</li><li>
Impeccable copywriting and copy-editing abilities.</li><li>
Excellent verbal communication and presentation skills.</li><li>
Technologically proficient.</li></ul> 
Leadership Competencies:<ul><li>
Strong ability to influence without authority</li><li>
Ability to navigate reputational challenges and work with executives through complex communication decisions</li><li>
Proven ability to manage change</li><li>
Capacity to take calculated risks and innovate</li><li>
Experience in setting vision and strategy</li><li>
Successful in communicating effectively</li><li>
Proven ability to build and maintain relationships at all levels of the organization</li></ul>
Why you'll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you&rsquo;ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results. 
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer match
Flexible paid time off
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. 
Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.</div>

Manager, Public Relations and Social Media

MLabs

<div>
 
 Head of Community - Secure Computation Network
 
 
 
 
 Location:
 
 Remote - Preference for Europe/Dubai/UK but open to candidates based in EST time zones
 
 
 
 Compensation:
 
 $130K - $150K
 
 
 We are building a
 
 secure computation network
 
 that is fundamentally changing how high-value data is stored and used globally. Our decentralized technology expands beyond traditional blockchain transactions into new verticals like
 
 AI, biometric data, health data, voting, and consumer data
 
 using privacy-enhancing technologies (PETs). Backed by a record-setting seed round and founded by high-profile leaders from Uber, Indiegogo, and Coinbase, we are seeking a highly experienced
 
 Head of Community
 
 to drive our global strategy.
 
 
 This is a critical, deeply cross-organizational role where you will design and execute innovative strategies to bring to life a vibrant global community. You will serve as the pulse of the project, collaborating closely with senior Marketing, Product, Engineering, and Research teams to align community initiatives with the project's development and vision.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Strategy &amp; Growth: Develop and execute creative strategies to drive community growth and engagement with intentionality
 </li>
 <li>
 Program Leadership: Lead end-to-end community initiatives, including ambassador programs, interactive forums, competitions, and social media campaigns
 </li>
 <li>
 Cross-Org Alignment: Collaborate closely with Marketing, Product, Engineering, Developer Relations, and Research teams to ensure a cohesive community strategy
 </li>
 <li>
 Events &amp; Hosting: Organize and host community AMAs, webinars, workshops, and Twitter/X Spaces, and participate in live events
 </li>
 <li>
 Sentiment &amp; Feedback: Monitor and analyze community sentiment, trends, and feedback to inform product and marketing strategies
 </li>
 <li>
 Team Building: Recruit, train, and manage a team of community ambassadors, setting clear goals and metrics
 </li>
 <li>
 Risk Management: Lead crisis management and conflict resolution within the community
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 4+ years of experience as a community leader in crypto/Web3
 </li>
 <li>
 Crypto Fluency: Deeply embedded in crypto culture, fluent in its narratives and evolving ecosystem
 </li>
 <li>
 Scaling Track Record: Proven ability to build and scale communities, ambassador programs, and engagement campaigns
 </li>
 <li>
 Technical Grasp: Strong grasp of blockchain technology and decentralized systems
 </li>
 <li>
 Soft Skills: Excellent communicator with strong interpersonal skills and high emotional intelligence
 </li>
 <li>
 Strategic &amp; Analytical: Strategic thinker and planner, skilled in data-driven engagement strategies, and possessing creative problem-solving abilities with a bias for action
 </li>
 <li>
 Leadership: Empathetic and curious leader who motivates teams and builds resilient, growth-driven cultures
 
 
 </li>
 </ul>
 
 Preferred Experience (Nice-to-Have):
 
 
 
 <ul>
 <li>
 Active personal Twitter presence
 </li>
 <li>
 Experience at an early-stage startup or a Web3 protocol
 </li>
 <li>
 Skilled in community platforms and social tools
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Compensation: Competitive compensation package, inclusive of a base salary ($130K - $150K) and a vast token allocation (token award)
 </li>
 <li>
 Flexibility: 100% remote-first organization (primarily focused on European and US East Coast time zones) with working hours adaptable to your lifestyle
 </li>
 <li>
 Time Off: 25 days of annual paid vacation, plus paid sick leave &amp; parental leave
 </li>
 <li>
 Culture &amp; Offsites: Twice a year company offsite to work and have fun as a team, plus a mentorship-oriented work culture
 </li>
 <li>
 Wellness: Company-paid Employee Assistance Program (mental, financial, and legal help) and a monthly coworking stipend up to &euro;150
 </li>
 <li>
 Impact: Work on new, complex problems in an emerging and dynamic field (secure computation, PETs, AI) and learn from world-class domain experts
 
 
 </li>
 </ul>
 
 Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search.
 
 
 
 
 Commitment to Equality and Accessibility:
 
 
 
 At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city.
 
 
 MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.
</div>

Head of Community

help AG

<div>Help AG is looking for a talented and experienced Office &amp; Government Relations Manager who will be playing
a pivotal role in ensuring a smooth, efficient, and professional office environment while managing all interactions with Saudi government entities. The position is responsible for maintaining full compliance with all local laws and regulations, overseeing the day-to-day operations of the Saudi office, facilitating customer and visitor engagements, and providing proactive administrative support to internal teams.
The role requires a positive, professional, and proactive individual who takes ownership of maintaining an organized and compliant workplace while fostering an engaging and collaborative office atmosphere.<ul><li> 
Responsibilities:
Government Relations &amp; Compliance<ul><li>
Serve as the primary liaison for all government-related matters with entities such as MISA, MOC, Chamber of Commerce, GOSI, Muqeem, ZATCA, and other relevant authorities.</li><li>
Manage the company&rsquo;s commercial registration, licensing renewals, and government certifications to ensure ongoing legal compliance.</li><li>
Process employee work visas, residency (Iqama) applications, renewals, cancellations, and exit/re-entry permits in coordination with relevant authorities.</li><li>
Monitor and interpret changes in Saudi labor, commercial, and tax regulations, ensuring timely compliance and providing updates to management.</li><li>
Handle attestations of official documents through the Chamber of Commerce and Ministry of Foreign Affairs.</li><li>
Oversee government payments and fees, ensuring timely settlements and accurate documentation.</li><li>
Conduct onsite visits to government departments (e.g., Passport Office, MOL, GOSI, HRDF) when required.</li><li>
Manage relationships with government officials, consultants, and external stakeholders.</li><li>
Represent the organization at industry associations, public events, and official hearings when necessary.</li></ul>
Office Administration &amp; Operations<ul><li>
Oversee day-to-day office operations to ensure a professional, clean, and well-maintained environment.</li><li>
Manage contracts with service providers (maintenance, cleaning, catering, etc.) including review, negotiation, and renewal.</li><li>
Supervise support staff (office assistants, cleaners, etc.) to ensure efficient execution of daily tasks.</li><li>
Maintain office supplies, stationery, and pantry inventory, ensuring timely replenishment.</li><li>
Coordinate facility maintenance, repairs, and office fit-outs as required.</li><li>
Handle access permits and parking allocations for employees, vendors, and clients (e.g., Roshn/Riyadh Front Business Area).</li><li>
Manage petty cash and ensure proper accounting and reporting in coordination with Finance and Auditors.</li><li>
Track and manage internal shipments, logistics, and telecom service requests.</li></ul>
Visitor &amp; Customer Management<ul><li>
Act as the main point of contact for all visitors and vendor representatives, ensuring a professional and welcoming experience from arrival to departure.</li><li>
Coordinate logistics for customer and partner visits, including meeting arrangements and hospitality.</li><li>
Ensure the office environment and staff presentation meet company standards during visits and events.</li><li>
Support internal events, celebrations, and staff engagement activities.</li></ul></li><li>
Administrative &amp; Cross-Functional Support<ul><li>
Manage document control, processing, and filing in accordance with company policies.</li><li>
Prepare and process official correspondence, reports, and presentations as needed.</li><li>
Coordinate issuance of employee business cards, access cards, and office equipment.</li><li>
Support HR and management in processing employment contracts, NDAs, and vendor/supplier agreements.</li><li>
Provide assistance in banking processes, including issuance of bank guarantees and other administrative tasks.</li><li>
Collaborate with internal departments (HR, Finance, Legal, Operations) to ensure alignment of administrative and compliance-related processes.</li></ul></li><li>
Qualifications and Skills<ul><li>
Education: Bachelor&rsquo;s degree in business administration, Public Relations, or a related field.</li><li>
Experience: Minimum 5 years of experience in office management and government relations within the Kingdom of Saudi Arabia.</li><li>
Language Skills: Fluent in Arabic (spoken and written) and proficient in English.</li><li>
Technical Skills: Strong working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>
Knowledge: Familiarity with Saudi digital government platforms (Qiwa, GOSI, Mudad, Absher, Muqeem, etc.)</li><li>
Strong interpersonal and communication skills. High attention to detail and organizational skills.</li><li>
Proven reliability, discretion, and confidentiality.</li><li>
Problem-solving mindset and proactive ownership.</li><li>
Team-oriented and adaptable to dynamic work requirements.</li></ul></li><li>
Benefits:<ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul></li><li>
About Us
Help AG is the cybersecurity arm of e&amp; enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge. 
Present in the Middle East since 2004, Help AG was strategically acquired by e&amp; (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. 
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.</li></ul></div>

Office & Government Relations Manager

DP World

<div>
 Job Description:
 
 Compliance Management:-Ensure the organization complies with Saudi government regulations, industry standards, and any legal requirements.-Stay updated on changes in laws, regulations, and governmental procedures and communicate these updates to relevant departments.-Work closely with People and Legal teams to ensure all business operations align with regulatory requirements.-Act as the main point of contact between the organization and various government agencies, fostering positive relationships to aid business operations.-Manage and resolve any issues or concerns raised by government bodies, ensuring a proactive approach to maintaining good relations.-Work closely with relevant departments to troubleshoot issues, resolve disputes, and manage crises with governmental bodies when necessary.
 
 Permit and Licensing Management:-Facilitate the processing, renewal, and cancellation of government permits, licenses, and approvals necessary for business operations.-Coordinate with government authorities on applications for permits or licenses, ensuring that all required documentation is prepared accurately and submitted on time.-Manage visa, work permit, and residency processes for expatriate employees, ensuring compliance with Saudi labor laws.-Coordinate with HR to ensure the timely processing of employee visas, iqamas, and related documentation. Strategic Partnership Development:-Identify and build relationships with key government stakeholders, enhancing the organization&rsquo;s network and influence in the industry.-Facilitate strategic partnerships that align with the organization&rsquo;s objectives and support future growth.
 
 Policy and Process Development:-Assist in developing internal policies and procedures to ensure compliance with government regulations.-Collaborate with various departments to streamline processes related to government documentation, reporting, and renewals.
 
 Documentation and Reporting:-Oversee the preparation and submission of all required documentation, including compliance reports, permits, and certifications.-Maintain accurate records of interactions with government agencies and track all correspondence for audit and compliance purposes.
 
 Administrative Management:-Supervise and coordinate the activities of administrative personnel, including office assistants and clerical staff.-Develop and implement administrative procedures and policies to streamline operations and enhance efficiency.-Manage employees&rsquo; needs and workplace look and feel. -Oversee office supplies, inventory and procurement processes.
 
 Office Management:-Oversee facilities including parking management, and office facilities such as pantries and canteen.-Welcome visitors to the office, responding to questions, and answering queries.-Supporting the day-to-day organization of Office management. -Day-to-day management of office suppliers, supporting payment management as required (invoicing and recharges). -Management of deliveries and payment &amp; reconciliation of petty cash.-Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
 
 Travel &amp; Logistics:-Coordinate travel &amp; logistics arrangements both internationally &amp; domestically if required.-Act as the point of contact/greet if in case of a business visit, such as Senior Leadership visit or external visitors to the business unit.-Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.-Oversee travel accommodations, booking flights, hotels, car rentals, and coordinating activities.-Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.-Assisting with any travel-related issues that may arise.-Arranging travel accommodation for business visitors.-Preparing and analyzing travel costs and budget reports.
 
 Financial Management:-Assist in budget preparation and monitoring for related expenses.-Review and approve invoices, expense reports, and other financial documents related to Administration requirements. Qualifications:Bachelor&rsquo;s degree in business administration, Public Relations, or a related field.
 
 Experience:-Required 5 years of experience in similar role at managerial level in government relations, administration, or a related field within the Saudi market.-Must have a proven record of accomplishment of successfully managing interactions with government bodies, regulatory agencies, and other key stakeholders like the following:-Saudi Ports Authority.-Ministry of Transport and Logistic Services.-Ministry of Human Resources and Social Development.-General Organization for Social Insurance .-Ministry of Interior.-Ministry of Foreign Affairs.-Ministry of Investment. -Ministry of Commerce.-Zakat, Tax and Customs Authority.-Ministry of Health.-Jeddah Municipality.-Other Government Authorities when required.
</div>

ASSISTANT MANAGER - ADMIN AND GOVERNMENT RELATIONS

Britannia School of Leadership and Management

Company Overview:Knowza Learning Solutions &mdash; the back-office partner of a UK-based organisation &mdash; is seeking a disciplined and results-driven professional to join our Lahore team (Jail Road).Role Summary:This role focuses on community engagement, coordination between UK and local teams, and supporting administrative and outreach activities to ensure efficient operations and effective communication across all channels.Key Responsibilities:<ul><li>Build and maintain strong professional relationships with members of the Strivex community.</li><li>Manage online engagement platforms, handle member queries, and provide timely assistance.</li><li>Coordinate effectively between the UK-based management and the local team to ensure smooth project delivery.</li><li>Assist in planning and organising the annual championship event and other community activities.</li><li>Oversee administrative and coordination tasks related to the Strivex online platform.</li><li>Maintain accurate records of member interactions and engagement activities.</li><li>Prepare reports, schedules, and presentations for management.</li><li>Ensure clear and professional communication through emails, calls, and digital channels.</li><li>Manage and update project documentation using Microsoft Office 365 tools (Word, Excel, Outlook, Teams, SharePoint).</li><li>Support marketing and outreach coordination activities related to community growth.</li></ul>Candidate Requirements:<ul><li>Minimum Bachelor&rsquo;s degree in any discipline.</li><li>At least 1 year of professional experience in coordination, communication, or administrative roles.</li><li>Excellent command of spoken and written English.</li><li>Strong interpersonal, organisational, and multitasking abilities.</li><li>Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams).</li><li>Professional, confident, and well-presented personality.</li><li>Ability to work independently and coordinate with international teams.</li></ul>Job Details:<ul><li>Location: Jail Road, Lahore</li><li>Type: Full-time, On-site</li><li>Timings: Monday to Friday, 10:00 AM &ndash; 6:30 PM</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthExperience:<ul><li>Admin or CSR: 1 year (Preferred)</li></ul>Work Location: In person

Community & Member Relations Executive (Female)

DUBAI PROPERTIES GROUP LLC

An opportunity has arisen for a Manager – Community Management to join TECOM Group. The main duties and responsibilities of this role:<ul><li>The role holder is responsible for overseeing the end-to-end operations of the co-working space, ensuring seamless management of on-site facilities and the development of value-added initiatives to enhance the overall customer experience.</li><li>In addition, the role provides operational and coordination support to the Programs and Events team, contributing to the effective planning and execution of events.</li><li>The role holder will also be accountable for optimizing resource allocation and defining operational processes to ensure the efficient delivery of day-to-day activities, with a strong focus on creating an exceptional member experience</li></ul>Support with Strategy / Budgeting / Plans<ul><li>Support the Head of Co-working space in developing the overall strategy and plan for the Co-working space by providing inputs on the operational aspects for running smooth co-working space operations throughout the year.</li><li>Develop the requisite budget for smooth operations of the co-working space in conjunction with the Head of the Co-working space and seek necessary approvals as per the DoA.</li><li>Support the Head in developing KPIs and targets for the function in line with the overall targets and KPIs for the co-working space.</li><li>Work closely with the Head to optimize the operational efficiency for the Co-working space.</li><li>Manage operational plans for the department in line with the approved budgets, and policies and maintain cost efficiency in all operations to maximize profitability through maximization and utilization of resources to obtain high level of productivity.</li><li>Ensure compliance with policies, processes, procedures and practices followed by departmental staff to fulfil the business objectives.</li><li>Oversee and lead the daily operations of the function, analyse workflows, establish priorities, develop standards and set deadlines in order to achieve the department objectives.</li></ul>Front Desk, Registrations & Mail Room<ul><li>Ensure the front desk / reception desk is always manned, calls are attended, and customers are guided, and their queries answered, and issues resolved promptly.</li><li>Guide the team in screening, shortlisting applicants based on pre-defined selection, advancing applicants through the freelance process and in responding to member queries.</li><li>Oversee the incoming mails / messengers and ensure they directed to the right individuals in a timely manner.</li><li>Ensure all registration applications are collected promptly and documents are checked for accuracy and completion before they are sent for further processing. Oversee the coordination with AXS for prompt processing of member applications and ensure members are kept informed with regular updates.</li><li>Lead and manage the performance of the team to achieve and maintain consistently high levels of customer satisfaction through establishment and communication of quality standards and high levels customer service levels.</li></ul>Building Operations<ul><li>Inspect the allocated premises and ensure that the facilities and services are in line with the member needs and expectations and as per compliance with terms of agreement.</li><li>Support the corporate HSE & FM in ensuring compliance to all relevant Quality and Health Safety and Environmental (HSE) management policies, procedures, standards and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude.</li><li>Develop and the maintain the room booking system for the facilities including meeting / conference rooms, studios and other facilities etc.</li><li>Work in close collaboration with Group IT and Facilities management team to ensure periodic maintenance of the space and proposed enhancements are duly communicated.</li><li>Monitor the performance of facility management suppliers to ensure that the relationship is fostered and developed, and the appropriate level of external services are obtained to the best advantage of the company.</li><li>Ensure business partners are provided with adequate support with respect to IT equipment installation, troubleshooting etc. for conducting uninterrupted business activities. e.g. control system of the conference hall, projectors, etc.</li></ul>Business Development and Programming & Events Support<ul><li>Oversee to ensure the Programming & Events function is supported with all aspects of operations for events.</li><li>In coordination with the Business Development team, review member profiles to ensure completeness of member profiling, state of business maturity and requirements to anticipate future needs.</li></ul>Relationship Management<ul><li>Conduct regular formal and informal meetings with stakeholders and members to discuss their expectations and materialize their feedback through specific enhancements and initiatives to achieve overall customer satisfaction.</li><li>Research and pursue collaborations with key industry players and high-profile individuals based on input and feedback from the community.</li></ul>Reporting and Continual Improvement<ul><li>Develop and implement KPI’s and reporting structure for the operations function and make sure that goals are met by regular meetings and reporting processes.</li><li>Provide periodic reports to the Management to ensure regular activity reports & analysis covering the operational activities, % retention, TAT on customer queries, member feedback is prepared and shared with the right stakeholders.</li><li>Monitor and review survey results and feedback from members, visitors etc. in order to capture inputs for future plans to enhance the satisfaction level and services.</li><li>Lead the development and implementation of systems and processes to ensure the coworking space operates as a world class facility.</li><li>Identify process and operational inefficiencies and address them continuously to deliver better value to members and business partners.</li><li>Contribute to the development and implementation of ‘best-in-class’ processes including external benchmarking, reviewing, and drafting new processes to cater to a range of initiatives.</li></ul>

Manager – Community Management National Talent– D/Quarters – TECOM

Reckitt

<div>
 We are Reckitt
 
 
 Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
 
 
 Supply
 
 
 Our communications and external affairs team are at the very heart of Reckitt's brand, purpose and products, bringing them to life around the globe for our employees, consumers, investors, governments and our suppliers. It's a rewarding task, growing and protecting Reckitt's image and brand. Every day, we design public relations and communication strategies that build awareness, trust and relationships, while steering us away from reputational risk. We do this by gathering and maintaining knowledge of our policies, principles, and business strategies, while keeping up-to-date with relevant developments right across our business units and trusted brands. From digital, media and events to employee experience, strategic relationships, and community partners, we identify opportunities to deliver on our business and sustainability agenda, while proactively identifying storylines and opportunities to advance our narrative.
 
 
 
 About The Role
 
 
 
 Reckitt&rsquo;s Regional Sustainable Supply Chain Manager will support our Responsible Workplace and Environmental Performance programme across MENARP (Middle East, North Africa, Russia and Pakistan) to deliver improved social, health &amp; safety and environmental performance across our supply chain. Key responsibilities will include reviewing performance at strategic supplier sites with applicable legislation and Reckitt standards; carry out social and environmental audits and assessments; identify risks and issues; monitor corrective action implementation; provide technical support, training and guidance to improve standards and awareness. This will involve proactive engagement with a range of internal stakeholders from our Supply, Human Resources, Procurement and Legal teams, in addition to external stakeholders including peer companies and industry associations.
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Ensure effective integration of Reckitt&rsquo;s Sustainability policies and procedures into Reckitt&rsquo;s purchasing practices / strategy within MENARP to support supply chain due diligence and performance enhancement.
 </li>
 <li>
 Plan and conduct site audits to ensure consistent compliance with applicable Health &amp; Safety, Environment and Labour legislation and Reckitt&rsquo;s Sourcing for Sustainable Growth Policy and supporting standards.
 </li>
 <li>
 Prepare comprehensive audit reports outlining conditions on the site, good practices and findings that need to be addressed.
 </li>
 <li>
 Communicate findings to the site and if required, provide technical support to implement robust corrective actions that will drive long term performance improvements.
 </li>
 <li>
 Create and deliver appropriate social and environmental capability building initiatives / communications, guidance material, workshops, conferences, etc., to improve awareness and understanding of relevant topics to drive sustained performance improvements.
 </li>
 <li>
 Establish and monitor KPIs and provide regular reports/updates to key business stakeholders on performance status.
 </li>
 <li>
 Regularly review programme performance, kept abreast of changing legislation and best practice, identify challenges, and propose new solutions / approaches that Reckitt can implement
 </li>
 <li>
 Collaborate with peers and multi-stakeholder initiatives to address systemic supply chain challenges effectively (e.g. AIM-Progress, Consumer Goods Forum.).
 </li>
 <li>
 Develop internal and external communications, together with relevant training and capability building mechanism to build awareness of and support for programme goals, progress, and impacts.
 </li>
 <li>
 Contribute to external Sustainability reporting requirements such as Reckitt&rsquo;s annual Sustainability Report, Modern Slavery Act statement and investor disclosures (FTSE4Good, CDP and DJSI).
 
 
 </li>
 </ul>
 The experience we're looking for
 
 
 <ul>
 <li>
 Holds the NEBOSH National (UK) / International (outside of UK) General Certificate in Occupational Safety and Health, or appropriate national equivalent.
 </li>
 <li>
 Good knowledge of environmental issues relevant to air emissions, water, wastewater, waste, and hazardous chemicals
 </li>
 <li>
 Good knowledge of labour issues covering working hours, remuneration, child / forced labour, etc.
 </li>
 <li>
 Good understanding of manufacturing operations and key EHS and labour legislation in one or more countries
 </li>
 <li>
 Experience auditing against OHSAS19001, ISO14001 and SA 8000 or SMETA
 </li>
 <li>
 Relevant degree or postgraduate qualification in H&amp;S, Environment or Sustainability disciplines
 </li>
 <li>
 Ability to travel, including a valid passport and driver&rsquo;s license.
 
 
 </li>
 </ul>
 The skills for success
 
 
 <ul>
 <li>
 Ability to influence and negotiate.
 </li>
 <li>
 Results-driven, collaborative and a &lsquo;can-do&rsquo; attitude.
 </li>
 <li>
 Ability to identify issues and work to find agreeable solutions.
 </li>
 <li>
 Clear understanding of business needs and impact of role upon those needs.
 </li>
 <li>
 Good understanding of the FMCG / consumer healthcare industry.
 </li>
 <li>
 Ability to work with multiple stakeholders, managing the relationship and building trust.
 </li>
 <li>
 Strong quality and compliance orientation - has a clear understanding of regulatory compliance issues and the potential impact of compliance related issues on meeting key deliverables.
 </li>
 <li>
 Be a self-starter, self-motivated, proactive, and self-sufficient and comfortable working independently and remotely.
 </li>
 <li>
 Able to build effective working relationships and deliver results in wide range of environments and cultures.
 </li>
 <li>
 Have clear and concise communications skills, both written and verbal, requiring a good level of English language, with the ability to adapt communications to various audiences.
 </li>
 <li>
 Be highly organised, in terms of both personal approach and reporting, to ensure all actions are suitable, practical, compliant, and achievable.
 </li>
 <li>
 Be willing to travel up to 70%
 
 
 </li>
 </ul>
 What we offer
 
 
 With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
 
 
 Equality
 
 
 We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
</div>

Regional Social & Human Rights Manager MENARP

Search 10000+ Manager of community relations jobs near you this November. New roles added regularly across leading industries. Apply today.