manager of community relations

Vidalta Property Management

<div>Description:

Company Overview:
Vidalta Residential, founded in 2015, isn't just a Community management organization; we're creators of exceptional living experiences in the multifamily sector. Driven by an unyielding commitment to excellence and a 'resident and employee first' philosophy, our core mission is to set unparalleled standards in every community we touch. With a substantial, thriving portfolio spanning the Southern United States, we meticulously cultivate welcoming, inclusive environments where residents genuinely feel pride in calling their apartment a home.
Vidalta stands out as a top employer and a consistent industry champion. We foster a high-performance culture powered by collaborative teamwork, continuous professional development, and a shared, fiery passion for outstanding service and sustainable solutions. Our undeniable success is the product of our positive attitudes, profound dedication, and an ingrained commitment to consistently going above and beyond. These foundational principles ensure Vidalta Residential is not just a winning company, but the benchmark for operational excellence in Community management.
Position Overview
The Community Manager is responsible for the comprehensive oversight of daily operations, financial performance, and community engagement. This role requires a proven blend of strategic leadership, superior customer service, financial acumen, and operational efficiency. The primary objective is to maximize resident satisfaction, enhance property value, and ensure the achievement of organizational goals.
Requirements:

Team Leadership and Development<ul><li>
Lead, mentor, and motivate a diverse team, including Community Managers, Assistant Managers, and maintenance personnel across multiple sites.</li><li>
Conduct regular performance reviews, one-on-one meetings, and structured training sessions to foster professional growth and ensure the consistent application of operational standards.</li><li>
Develop and implement strategic staffing plans, including recruitment, onboarding, and scheduling, to ensure optimal coverage and expertise.</li><li>
Cultivate a positive, collaborative, and resident-focused work environment.</li></ul>
Financial Management and Performance<ul><li>
Prepare, manage, and continuously monitor the annual operating budgets for all assigned properties.</li><li>
Conduct thorough analysis of monthly financial reports, identify variances, and execute strategies to optimize revenue, control expenses, and enhance Net Operating Income (NOI).</li><li>
Collaborates with the revenue management team, providing strategic feedback regarding pricing, leasing velocity targets, rent collection processes, and delinquency reduction initiatives.</li><li>
Approve expenditures and ensure strict adherence to all corporate procurement policies.</li></ul>
Property Operations and Maintenance<ul><li>
Ensure the community is consistently maintained to the highest standards of safety, cleanliness, and curb appeal.</li><li>
Assists with capital improvement projects, collaborating with contractors and internal teams to guarantee timely completion and adherence to budget.</li><li>
Implement and enforce all company policies and ensure compliance with local, state, and federal regulations, including all fair housing laws.</li><li>
Manage and execute emergency protocols, incident reporting procedures, and portfolio crisis management.</li><li>
Conduct regular and detailed property inspections to proactively identify and address potential risks, maintenance deficiencies, and compliance issues.</li></ul>
Resident Relations and Community Engagement<ul><li>
Serve as the final point of escalation for complex resident issues, concerns, and disputes, ensuring prompt, satisfactory, and permanent resolutions.</li><li>
Develop, implement, and manage comprehensive resident retention programs, community events, and communication strategies to foster a strong sense of community.</li><li>
Monitor and analyze resident feedback (surveys, reviews) and implement actionable strategies to continuously improve the resident experience and satisfaction scores.</li><li>
Oversee the efficient and effective execution of the entire lease renewal process.</li></ul>
Leasing and Marketing<ul><li>
Continuously monitor local market trends, competitive pricing, and occupancy rates to develop and refine effective marketing and leasing strategies.</li><li>
Ensure the leasing team is expertly trained on advanced sales techniques, property features, and all compliance requirements.</li><li>
Oversee the community's online reputation management and social media presence.</li></ul>
Qualifications
Education and Experience<ul><li>
Bachelor's degree is preferred; a High School Diploma or equivalent is required. Relevant experience will be considered.</li><li>
A minimum of five(5) years of progressive experience in property management is required, with at least three (3) years in a management or supervisory role overseeing multiple properties or a large-scale community.</li><li>
A Certified Property Manager (CPM) or other relevant professional certification (e.g., ARM, CAM) is highly desirable.</li></ul>
Skills and Competencies<ul><li>
Leadership: Demonstrated ability to strategically lead, motivate, and manage a diverse team to achieve measurable, superior results.</li><li>
Financial Acumen: Exceptional understanding of budgeting, financial reporting, variance analysis, and complex cash flow management.</li><li>
Customer Focus: Unwavering commitment to providing exceptional service and a proven track record of effectively resolving escalated customer issues.</li><li>
Communication: Outstanding written and verbal communication skills, including professional correspondence and public speaking for staff and executive presentations.</li><li>
Technical Proficiency: Advanced proficiency in industry-standard property management software (e.g., Yardi, RealPage, Entrata) and the Microsoft Office Suite (Word, Excel, Outlook).</li><li>
Problem-Solving: Proven ability to analyze complex operational and personnel situations, make sound and timely decisions, and manage high-stakes conflict effectively.</li></ul></div>

Community Manager- Willow Park

United Way

<div><div>GENERAL FUNCTION: 
 
The United Way of Greater Cincinnati is hiring a Manager of Community Engagement / Labor Relations who supports United Way&rsquo;s engagement with labor, faith-based, grassroots, and other community partners by building trusted relationships and connecting these networks to meaningful opportunities to participate in United Way&rsquo;s mission. 
 
This role manages a portfolio of community relationships and works collaboratively across teams to connect partners to volunteer opportunities, workplace engagement, advocacy efforts, and impact initiatives led across the organization. The Manager helps expand United Way&rsquo;s reach within community networks and ensures partners have clear pathways to participate in United Way&rsquo;s work over time. 
 
This position requires strong relationship management, cross-team collaboration, and the ability to connect community partners to the organization&rsquo;s broader priorities. 
 
KEY AREAS OF RESPONSIBILITY: 
 
Community &amp; Labor Relationship Management</div>
<ul><li>Develop and maintain strong relationships with labor, faith-based, grassroots, and community organizations across the region.</li>
<li>Serve as a primary liaison between United Way and the Cincinnati AFL-CIO Labor leadership.</li>
<li>Cultivate new partnerships that expand United Way&rsquo;s engagement with non-traditional community networks.</li>
<li>Community Partner Relationships Development</li>
<li>Actively engage new community partners and leaders interested in supporting United Way&rsquo;s work, aligned to priority neighborhoods and/or issue areas.</li>
<li>Identify opportunities to connect partners to volunteering, workplace engagement, advocacy, or impact initiatives.</li>
<li>Support long-term engagement strategies that encourage repeat participation and deeper involvement over time.</li>
</ul>
<div> 
Cross-Team Engagement Coordination</div>
<ul><li>Partner with Resource Development teams to connect community partners to volunteer opportunities and workplace engagement.</li>
<li>Partner with Impact teams to connect community networks to impact initiatives and community programs.</li>
<li>Collaborate across departments to ensure community engagement efforts align with organizational priorities.</li>
</ul>
<div> 
Community Representation, Engagement and Coordination Supports</div>
<ul><li>Represent United Way within community networks and events to strengthen trust and visibility.</li>
<li>Maintain awareness of emerging community needs, partnerships, and opportunities that may support United Way&rsquo;s mission.</li>
<li>Help communicate United Way&rsquo;s work in ways that resonate with labor, grassroots, and community partners.</li>
<li>Support outreach and coordination for community engagement activities and signature events, such as Backpacks for Success and Adopt-a-Family, in partnership with internal teams.</li>
<li>Assist in identifying community partners who may host, sponsor, or participate in United Way initiatives.</li>
<li>Maintain documentation and tracking of community relationships and engagement activities.</li>
</ul>
<div> 
Core Competencies: Strong relationship building skills, community engagement and stakeholder management, cross-functional collaboration, strategic communication, project coordination and organization, cultural awareness and ability to work across diverse communities, people-oriented, strong ability to communicate with individuals one-on-one and with large groups effectively, accountability to team and self, innovative mindset and approach to problem solving, leadership and interpersonal skills. 
 
MINIMUM QUALIFICATIONS:</div>
<ul><li>Ability to work with diverse groups of people required.</li>
<li>Bachelor&rsquo;s degree in a related field or an equivalent work experience.</li>
<li>Minimum 5-10 years of relevant professional work experience (ex. Project management, customer service, social sector, volunteer management, etc.).</li>
<li>Distinguished oral and written, communication, and presentation skills.</li>
<li>Strong relationship building skills and customer service-focused workstyle.</li>
<li>Successfully manages multiple programs simultaneously.</li>
<li>Works well under deadline pressure and meets timeline requirements</li>
</ul>
<div> 
WORKING CONDITIONS:</div>
<ul><li>Normal office environment with little exposure to dust, noise, temperature, and the like.</li>
<li>Personal transportation required</li>
<li>Local travel to events within the regional service area required.</li>
<li>Frequent evening and weekend event management required.</li>
<li>Ability to lift up to 50 pounds.</li>
</ul><div>SALARY: $60,000- $63,000 (final offer based on level of experience)</div>
<div></div><div>BENEFITS:</div>
<div><ul><li>Generous paid time off including vacation, personal, sick, and holiday time</li>
<li>Medical, Dental, Vision, Life Insurance, 403b plan with company match</li>
<li>Short-Term &amp; Long-Term Disability Insurance</li>
<li>Employee Assistance Program and access to other free health programs</li>
<li>Community volunteer opportunities</li>
<li>Professional development and training opportunities</li></ul></div></div><div></div>

Manager, Community Engagement/Labor Relations

29th Street

<div>From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.
We offer a competitive benefits package of: 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Heath Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401K and more! Come join our growing team!
SUMMARY OF POSITION:
The Community Manager is responsible for supervising, controlling, and planning the day-to-day activities of the apartment community. They are also responsible for the implementation of company policies, procedures and programs that will assure a well-managed, well-maintained property within established management operations and assuring compliance with all regulatory agencies and investors.
ESSENTIAL JOB FUNCTIONS:<ul><li>
Customarily and regularly exercises discretion and independent judgment in defining and achieving property objectives and has primary responsibility for evaluating those objectives and making recommendations for changes to property structure, management, and goals.</li><li>
Responsible for renewal offers to residents prior to lease expirations.</li><li>
Responsible for creating and posting 10-day notices and small balance letters for non-payment of rent and sending in late fees .</li><li>
Overseeing finalized paperwork for Move Out Review and submitting to Haven Residential.</li><li>
Ensures work orders are entered and closed out timely.</li></ul>
Resident Management:<ul><li>
Constantly strive to achieve a 95% or higher collected occupancy rate.</li><li>
Strive to renew 100% of all Resident leases at or close to market rents and 30 days prior to expiration of existing lease. Use the budgeted rent schedule or approved prices from Management Company.</li><li>
Be the first point of contact for residents.</li><li>
Perform duty of showing, accepting application and completing the lease process for current and future available units.</li><li>
Ensure that all applications are completed accurately and processed according to the guidelines in the section Applications/Applications/Move-ins.</li><li>
Ensures all leases and applications are submitted immediately upon completion with appropriate deposit dollars.</li><li>
All leases must be fully signed and money paid prior to issuance of property keys and access codes.</li><li>
Complete resident move-in and move-out checklists with residents.</li><li>
Complete the vacate settlement statement and return it and all lease copies to the office within one week.</li><li>
Complete weekly activity summary and time log and submit as required each week to the Regional Manager.</li><li>
Maintain confidentiality on all matters pertaining to the property, ownership, and residents.</li><li>
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to Multi-family housing.</li><li>
Comply with all the practices and procedures as outlined in the Haven Residential Operations and Policy Manual.</li><li>
Document and log all maintenance requests.</li><li>
Monthly and weekly financial reporting</li></ul>
Marketing:<ul><li>
Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.</li><li>
Complete property surveys of neighboring properties focusing on amenities, rents, concessions and property curb appeal.</li><li>
Conduct open houses and participate in other events as requested by Corporate Managers.</li><li>
Distribute all resident communications as needed (newsletters, notices, etc.)</li><li>
Design, recommend to Regional Manager and implement approved resident retention and incentive programs.</li><li>
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.</li></ul>
Employee Management:<ul><li>
Customarily and regularly directs the work of a minimum of two full-time team members.</li><li>
Responsible for monitoring and evaluating team member performance and have primary authority for providing recommendations as to hiring, firing, promotion and other changes of status of team members within the property.</li><li>
Provide mentoring and training to enhance employee value</li><li>
Provide quick and decisive disciplinary action when required.</li><li>
Monitor, record, and ensure proper time reporting, quality / efficiency for work completion, and follow-up make ready completion.</li><li>
Regular management of employee needs, training of certifications and overall teamwork.</li></ul>
REQUIRED SKILLS / ABILITIES 
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they are able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Superior organization and communication skills.</li><li>
Ability to provide courteous and professional service to residents, team members and supervisors.</li><li>
Ability to maintain courteous and professional relations with vendors and other service providers.</li><li>
Must be honest in time reporting.</li><li>
Reliability is a must.</li><li>
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).</li><li>
Valid driver's license may be required.</li></ul>
EDUCATION AND EXPERIENCE<ul><li>
Educational degree not required.</li><li>
At least one year of experience preferred.</li></ul>
#HRP</div>

Community Manager-Renata on Fredericksburg

FinVolution

<div>
 
 
 Job Purpose
 
 
 
 The Senior Manager Government Relations will be responsible for managing and strengthening the company&rsquo;s relationships with government bodies, regulators, and policy stakeholders. The role ensures proactive regulatory engagement, policy advocacy, and compliance alignment for the company&rsquo;s fintech, digital lending, and payments business in Pakistan.
 
 <ol>
 <li>
 
 Key Responsibilities
 
 </li>
 </ol>
 
 
 Regulatory &amp; Government Liaison
 
 
 <ul>
 <li>
 Act as the primary liaison with:
 </li>
 <li>
 State Bank of Pakistan (SBP)
 </li>
 <li>
 SECP
 </li>
 <li>
 PTA
 </li>
 <li>
 Other federal &amp; provincial regulators
 </li>
 <li>
 Law Enforcement Agencies
 </li>
 <li>
 Manage ongoing engagement with regulators regarding:
 </li>
 <li>
 Digital lending regulations
 </li>
 <li>
 NBFC framework
 </li>
 <li>
 Consumer protection rules
 </li>
 <li>
 Data, KYC, AML, and fintech policy matters
 </li>
 </ul>
 
 
 Policy Advocacy &amp; Representation
 
 
 <ul>
 <li>
 Track upcoming regulatory changes, circulars, and policy developments.
 </li>
 <li>
 Prepare policy position papers, industry responses, and consultation feedback.
 </li>
 <li>
 Represent the company in:
 </li>
 <li>
 Industry associations
 </li>
 <li>
 Government committees
 </li>
 <li>
 Fintech forums and working groups
 </li>
 </ul>
 
 
 Strategic Advisory
 
 
 <ul>
 <li>
 Advise leadership on:
 </li>
 <li>
 Regulatory risks
 </li>
 <li>
 Policy trends
 </li>
 <li>
 Government strategy
 </li>
 <li>
 Licensing and approvals strategy
 </li>
 <li>
 Law Enforcement Agencies
 </li>
 <li>
 Support expansion plans, new product approvals, and regulatory filings.
 </li>
 </ul>
 
 
 Stakeholder Management
 
 
 <ul>
 <li>
 Build strong relationships with:
 </li>
 <li>
 Government officials
 </li>
 <li>
 Regulators
 </li>
 <li>
 Industry bodies (PBA, P@SHA, Fintech associations, etc.)
 </li>
 <li>
 Law Enforcement Agencies (FIA, Cybercrime, Local PoliceAuthorities etc
 </li>
 <li>
 Coordinate meetings, briefings, and official communications.
 </li>
 </ul>
 
 
 Compliance Support
 
 
 <ul>
 <li>
 Work closely with Legal, Compliance, and Risk teams on:
 </li>
 <li>
 Regulatory inspections
 </li>
 <li>
 Audits
 </li>
 <li>
 Show-cause notices
 </li>
 <li>
 Policy interpretation
 </li>
 <li>
 Ensure timely responses to regulatory queries.
 </li>
 </ul>
 
 
 Reputation &amp; Public Policy
 
 
 <ul>
 <li>
 Support company positioning on public policy issues.
 </li>
 <li>
 Assist in government communication strategy and crisis management.
 </li>
 </ul>
 
 
 
 
 
 
 
 2. Requirements
 
 
 <ul>
 <li>
 Candidates must hold a Bachelor&rsquo;s or Master&rsquo;s degree.
 </li>
 <li>
 Candidates should have 3+ years of relevant experience in government relations, regulatory affairs, or public policy, or senior roles at regulators such as SBP, SECP, the Ministry of Finance, or other financial sector regulatory bodies.
 </li>
 <li>
 Strong experience in the banking, fintech, NBFC, or financial services sector is essential. Required competencies include a deep understanding of Pakistan&rsquo;s financial regulatory landscape, SBP &amp; SECP regulations, and digital lending/fintech regulations
 </li>
 <li>
 A robust network of government and stakeholder connections;
 </li>
 <li>
 Eexcellent communication, negotiation, policy drafting, and relationship management skills; as well as strategic thinking, sound judgment, high integrity, and professionalism.
 </li>
 </ul>
 
 
</div>

Senior Manager – Government Relations

Vuori

<div>Company Description 
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose&hellip;while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. 
Job Description 
The Retail Community Manager at Vuori is a people connector who actively collaborates with our retail stores, local studios, influencers and businesses to spread brand awareness and create extraordinary experiences. They will support current stores with local events, in-store activations, product seeding initiatives, and will play an integral part of training teams on the community process.
What you'll get to do:<ul><li>
The Retail Community Manager will support both the Store Managers and Retail Marketing Managers in managing store community leads &ndash; reviewing and approving event proposals, supporting the team with resources and providing coaching.</li><li>
Travel to stores when support or additional training is needed.</li><li>
Attend bigger scale events when additional support is needed on ground at the store level.</li><li>
Support the NSO team to assist with community in new markets with on the ground training and building the buzz around the new store opening events.</li><li>
Implementing company culture/values/mission as a living breathing part of the entire team.</li><li>
Staff training and development.</li><li>
Grassroots sales and marketing strategy in the local communities.</li><li>
Connection to new store teams that build relationships.</li><li>
Ability to lead and manage community events.</li></ul>
Community<ul><li>
You will be responsible for the relationships, networks, and the stores community strategy in the area with the intention of growing our brand.</li><li>
You seek and attend local experiences and events and are knowledgeable on the upcoming fitness trends and instructors in your local community.</li><li>
You support the execution of community initiatives (events &amp; experiences).</li><li>
You support the retail stores and the marketing team by creating a community database of athletic influencers and identifying key relationships in the community.</li><li>
You help connect the store teams with influencers and neighboring businesses to build brand awareness.</li><li>
You are a great coach and support for our retail stores.</li><li>
Flexible availability is expected to meet the needs of community events in store and off site which includes travel, some early starts and/or late finishes and weekends.</li><li>
You will be in close communication with the stores to ensure the teams are in the know of all upcoming experiences and anything needed for events.</li></ul>
People<ul><li>
Ensure a positive experience in all interactions with potential candidates.</li><li>
You are a people connector who loves to build pipelines of talent by creating great relationships with store teams.</li></ul>
Training<ul><li>
Deliver a training program to Store Managers and Community Leads including brand, culture, operations and community.</li><li>
Organize and implement team building days that focus on company culture, building relationships and teamwork.</li></ul> 

Qualifications 
Who you are:<ul><li>
Thrives in a high energy fast paced retail environment.</li><li>
Enjoys going to a variety of fitness classes and connecting with both instructors and clients about the brand.</li><li>
Demonstrates the ability to multi-task and work under pressure but also knows how to adapt when needed.</li><li>
Fosters great relationships by putting people first, communicating with honesty and kindness and allows other to do the same.</li><li>
Has an entrepreneurial nature and knows how and when to innovate to get great results.</li></ul> 

Additional Information 
Our investment in you:
At Vuori, we&rsquo;re proud to offer the following to our employees:<ul><li>
Health Insurance</li><li>
Savings and Retirement Plan</li><li>
Employee Assistance Program</li><li>
Generous Vuori Discount &amp; Industry Perks</li><li>
Paid Time Off</li><li>
Wellness &amp; Fitness benefits</li></ul>
The salary range for this role is $75,000 - $95,000 per year.
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.</div>

Community Manager, East

Broward Health

<div>Broward Health Corporate Spectrum
Shift: Shift 1
FTE: 1.000000
Summary: 
Provides support in the planning and implementation of communication programs that create a positive image of Broward Health and its hospitals and service lines. Brainstorms, creates, and transforms strategies into communication tactics, including but not limited to articles, media pitches, publications, blogs, social media posts, and other supportive materials. Writes and edits copy for a variety of marketing and communications (MARCOM) department needs, such as print ads, collateral, radio spots, signage, internet/web content, press releases, video scripts, executive messaging, presentations, and more. Manages media outreach.<div> 
Education: 
Essential: 
<ul><li>Bachelor's degree in communications, journalism, advertising or related field required.</li><li>Master's degree in communications or business preferred.</li></ul></div><div> 
Experience: 
<ul><li>Five years or related public relations experience required.</li><li>Healthcare, public information or media experience strongly preferred.</li></ul></div> 
Visit us online at www.BrowardHealth.org or contact Talent Acquisition<ul><li> 
Bonus Exclusions may apply in accordance with policy HR-004-026</li></ul>
Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race, color, national origin, gender, gender identity or gender expression, pregnancy, sexual orientation, religion, age, disability, military status, genetic information or any other characteristic protected under applicable federal or state law. 
At Broward Health, the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.</div>

Manager, Public Relations-Mkt Services-FT-Days-BHC #28607

Philadelphia Museum of Art

<div>We Are Committed to an Inclusive Workplace 
 
At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.
 
 
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.
 
 
The Manager of Donor Communications serves as the principal writer and project manager for donor communications projects that support the museum&rsquo;s annual fundraising priorities and multi-year fundraising campaigns. The Manager produces materials in a variety of media for delivery in digital and print formats, ensuring language, style, formatting, and the museum&rsquo;s verbal identity remain consistent, while also adjusting syntax and voice when drafting communications assets for museum leadership or Trustees. Writing assignments include correspondence, fundraising menus, proposals, reports, e-blasts, intranet and web content, remarks and talking points, brochures, articles for the museum&rsquo;s publications, and collaborative projects with partners across the Advancement Division. The Manager creates templates and usage guidelines for a range of correspondence to be used by others across the department, including acknowledgment letters, congratulations letters, condolence letters, acquisition and renewal letters, and other turnkey writing projects. The Manager is also responsible for providing editing and guidance to colleagues, in support of donor cultivation, solicitation, and stewardship activities. 
 
Specifically, you will: 
<ul><li>
Write compelling, persuasive fundraising materials that support the museum&rsquo;s strategic plan, inspire donors, motivate staff, inform the public, and engage the reader with the life of the museum.</li><li>
Coordinate messaging with staff and uphold the museum&rsquo;s verbal identity standards and house style across the department.</li><li>
Serve as primary writer for the department, overseeing all assigned writing projects. Write and edit various materials with donor-centric copy for both internal and external audiences. Create content for publications/collateral. Review and edit materials, as well as usage guidelines, for Donor Engagement and other programs, including print and email invitations, reminder emails, and post-event emails, remarks and talking points, brochures, event programs, travel itineraries, letters, etc.</li><li>
Source materials for communications assets from various museum departments and working with subject matter experts in those departments to then review communications for accuracy.</li><li>
Manage all assignments/requests (up to 350-400/year) pertaining to Donor Communications, and function as default assignee for most writing and editing projects. The Manager may reassign projects to other team members including acknowledgment letters, congratulations letters, condolence letters, and select remarks or talking points; any assignments outside this scope may be delegated with the approval of the Director of Donor Engagement.</li><li>
Write all correspondence templates (solicitation letters, visit follow up letters, acknowledgment letters, condolence letters, congratulations letters, etc.) and update as needed (at least twice/year for some, and monthly for others such as Leadership Annual Giving renewals).</li><li>
Create support documents for Advancement staff that include talking points and slide shows; update cultivation, solicitation, and stewardship materials to be on brand in conjunction with the Director of Donor Engagement.</li><li>
Research and write select annual stewardship reports in partnership with Stewardship staff.</li><li>
Create correspondence for museum leadership.</li><li>
Shepherd ongoing projects including monthly museum updates for The Women&rsquo;s Committee; articles and content for donor publications; web content; Annual Fund letters (in partnership with Membership); talking points for Board of Trustee and committee meetings; and others.</li><li>
Manage projects with Editorial and Graphic Design and freelance designers, in close collaboration with other team members.</li><li>
Perform other duties as assigned.</li></ul> 

Your background and experience include:<ul><li>
Bachelor&rsquo;s degree&mdash;English, journalism, creative writing, or arts major preferred.</li><li>
At least two years professional experience in business or technical writing, journalism, communications, media relations, or a related field.</li><li>
Knowledge of standard concepts, practices, and procedures related to the position, including expertise in use of English grammar, punctuation, and syntax.</li><li>
Use of best practices in letter writing and proposal development and ability to conduct research.</li><li>
Understanding of branding strategies for the museum and for specific projects.</li><li>
Ability to &ldquo;ghost write&rdquo; for executives and ability to learn subject-specific terminology for use in developing written materials and knowledge of when and how to use various channels of communication.</li><li>
Proficiency in Microsoft Office required.</li><li>
Familiarity with Raiser&rsquo;s Edge, Adobe Acrobat, and Photoshop is an advantage.</li></ul> 

Position and Compensation Details<ul><li>
The salary for this position is $61,000.</li><li>
This position is Full-Time, Exempt, and 35 hours per week.</li><li>
This position is part of the AFSCME Local 397 bargaining unit.
</li><li>This position reports to Director of Donor Engagement
</li><li>Physical requirements:<ul><li>
Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus</li></ul></li><li>
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.</li></ul> 

Institutional Requirements 
<ul><li>
Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.</li><li>
Adheres to the museum&rsquo;s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.</li><li>
Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum&rsquo;s staff, volunteers, and audiences.</li><li>
Maintains confidentiality.</li><li>
Adheres to all museum protocols, procedures, rules, and policies.</li></ul> 

Application Timeline 
 
Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. 
 
What We Offer 
 
Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: 
<ul><li>
Free general admission to the museum for you and your immediate family
</li><li>Discounted guest tickets for admission
</li><li>Discounts on gift memberships</li><li>
Special staff tours and presentations from our curatorial and conservation teams</li><li>
Discounts at the museum restaurant, museum caf&eacute;s, and museum retail and online stores</li></ul> 
We offer a comprehensive benefits package for employees including: 
<ul><li>
Medical, dental, and vision benefits
</li><li>Fully paid short-term disability insurance, long-term disability insurance, and life insurance
</li><li>Health savings or flexible spending account program
</li><li>Retirement savings program with museum match
</li><li>Paid vacation, personal days, sick days, and holidays
</li></ul> 
<ul><li>Eligibility for certain benefits is based on a variety of factors including the employee&rsquo;s regular schedule and tenure.</li></ul></div>

Manager of Donor Communications

Search 10000+ Manager of community relations jobs near you this March. New roles added regularly across leading industries. Apply today.