manager of customer billing

Atlantis BPO Solutions Private Limited

<p><b>Job description:</b></p><p><b>Company:</b> Atlantis Tech (Pvt) Ltd<br/><b>Location:</b> I-9/3, Islamabad (Onsite)<br/><b>Job Type:</b> Full-Time<br/><b>Shift:</b> 6:00 PM &ndash; 3:00 AM (US Night Shift)<br/><b>Industry:</b> US Healthcare / Revenue Cycle Management (RCM)</p><p>Atlantis Tech (Pvt) Ltd is hiring an experienced <b>RCM Manager</b> with strong expertise in <b>US medical billing operations</b>.</p><p>This is a <b>client-facing role</b>, where you will manage assigned healthcare providers, handle client communication, and ensure smooth execution of end-to-end RCM processes.</p><p><b>Requirements:</b></p><ul><li>10+ years of experience in Medical Billing / RCM</li><li>Including 3-5 years as a <b>Managerial experience</b> (RCM / Billing team)</li><li>Strong knowledge of <b>AR, Denials, and Billing workflows</b></li><li>Experience handling <b>multiple providers/practices</b></li><li>Excellent <b>communication &amp; client handling skills</b></li></ul><p><b>Key Role:</b></p><ul><li>Manage assigned providers and client communication</li><li>Oversee Billing, AR &amp; Denial Management</li><li>Monitor performance and ensure target achievement</li></ul><p>Interested candidates can send their updated CV to <b>careers@atlantis.tech</b> or apply directly through Indeed.</p><p><b>Subject Line:</b> (<b>RCM Manager)</b></p><p>Work Location: In person</p><p>Application Question(s):</p><ul><li>Do you have 10+ years of experience in Medical Billing (RCM)?</li><li>Do you have managerial experience in an RCM/Billing team?</li><li>Have you handled multiple providers/practices simultaneously?</li><li>Are you comfortable handling client communication and meetings independently?</li></ul><p>Work Location: In person</p>

RCM Manager – Medical Billing

Ingram Micro

<div><p><b>Accelerate your career. Join the organization that's driving the world's technology and shape the future.
</b></p><p></p><p>Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage&trade; set us apart. Learn more at www.ingrammicro.com
</p><p></p><p>Come join our team where you&rsquo;ll make technology happen in surprising ways. Let&rsquo;s shape tomorrow - it&rsquo;ll be a fun journey!
</p><p></p><p>The Manager, Billing Technical Support leads a global team responsible for incident management, monitoring, and operational support across North America and LATAM. This role ensures the stability, accuracy, and availability of billing systems&mdash;including SAP, B2B platforms, payment engines, and subscription applications&mdash;while driving the transformation toward an <b>AI‑enabled, automation‑first support model </b>.
</p><p></p><p>The ideal candidate blends deep technical expertise with strong operational leadership and modern support practices, leveraging AI copilots, virtual agents, proactive monitoring, and intelligent automation to reduce ticket volume, accelerate resolution times, improve service reliability, and strengthen cross-functional alignment within a modern, automation‑enabled support model.
</p><p></p><p><b>Your role:
</b></p><p></p><ul><li><p>Lead and manage a global team of Billing Associates responsible for monitoring, incident response, ticket triage, and operational support&mdash;including quarter‑end and year‑end billing activities.
</p></li><li><p>Own the health, stability, and availability of billing platforms through proactive monitoring, alerting, performance tuning, and capacity planning.
</p></li><li><p>Serve as the senior escalation point for complex billing incidents, production issues, and data discrepancies; drive thorough root‑cause analysis and long-term corrective actions.
</p></li><li><p>Identify opportunities to introduce predictive support, anomaly detection, and early-warning alerting to proactively address billing or integration issues before they impact customers.
</p></li><li><p>Coordinate incident response for billing-impacting events, ensuring clear, timely, and empathetic communication to customers, Support teams, and internal stakeholders.
</p></li><li><p>Collaborate closely with Engineering, Product, Billing Systems, and Revenue teams to embed AI-enabled diagnostics, test automation, and guided troubleshooting directly within the platform support releases, system enhancements, and production readiness.
</p></li><li><p>Lead the transformation of Billing Support through AI-driven support models and intelligent automation, modernizing workflows across incident triage, troubleshooting, and resolution.
</p></li><li><p>Establish and maintain runbooks, SOPs, operational metrics, and on-call processes to improve consistency, response times, and service quality.
</p></li><li><p>Foster a high-trust, resilient, and growth-oriented team culture centered on accountability, learning, and customer-first outcomes.
</p></li><li><p>Drive continuous improvement through post-incident reviews through adoption of AI copilots, virtual agents, and intelligent self-service, reducing ticket volume through effective deflections and empowering customers to resolve issues independently.
</p></li><li><p>Implement automated workflows, including auto-triage, automated RCA suggestions, smart routing, and context-aware billing issue insights to reduce MTTR across the board.
</p></li><li><p>Measure and improve key operational metrics such as deflection rate, self-service adoption, MTTR, FCR, and backlog reduction using AI‑powered analytics.
</p></li></ul><p></p><p><b>What you bring to the role:
</b></p><p></p><ul><li><p>Bachelor&rsquo;s degree or equivalent combination of education and experience required.
</p></li><li><p>5+ years in Billing Operations, Technical Billing Support, Order-to-Cash, or subscription billing environments.
</p></li><li><p>Strong understanding of SAP billing, subscription platforms, payment engines, and multi-system data flows.
</p></li><li><p>Experience leading operational support teams in fast-paced, high-volume environments.
</p></li><li><p>Ability to analyze and resolve complex system and billing issues and communicate them clearly to diverse audiences.
</p></li><li><p>Demonstrated success improving processes, building documentation, and developing team capability.
</p></li><li><p>Strong collaboration and communication skills with cross-functional partners.
</p></li><li><p>A systems-oriented, improvement-driven mindset with a passion for operational excellence.
</p></li></ul><p></p><p><b>Preferred Qualifications:
</b></p><p></p><ul><li><p>Experience supporting multilingual North America and LATAM operations.
</p></li><li><p>Bilingual or multilingual proficiency &mdash; especially Spanish, French, or Portuguese.
</p></li><li><p>Experience with cloud vendor billing (Microsoft, Adobe, AWS, Acronis, Cisco).
</p></li><li><p>Familiarity with Jira or other ITSM/incident management platforms.
</p></li><li><p>Background in ITIL, Lean Six Sigma, or operational excellence methodologies.
</p></li><li><p>Understanding of tax, credit, and revenue workflows in global or multi‑entity billing environments.
</p></li><li><p>Data analysis proficiency (Excel, Power BI).
</p></li><li><p>Project management or Agile certification (PMP, CSM, PSM).
</p></li></ul><p></p><p><b>What success looks like:
</b></p><p></p><ul><li><p>Maintain a stable, predictable billing support operation with reduced incident volume and faster resolution times.
</p></li><li><p>Strengthen team performance through training, documentation, and consistent operational processes.
</p></li><li><p>Improve customer and reseller experiences by enhancing communication quality, responsiveness, and first-contact resolution.
</p></li><li><p>Build effective partnerships with Product, Engineering, Revenue, and Billing Systems to accelerate fixes and reduce recurring issues.
</p></li><li><p>Implement automation, monitoring improvements, and streamlined workflows that increase efficiency and reduce manual effort.
</p></li><li><p>Create a resilient, collaborative, and customer-first team culture that adapts well to operational challenges.
</p></li><li><p>Ultimately, you will be successful when billing operations run reliably, teams are empowered, systemic issues decline, and the organization sees measurable improvement in stability, service quality, and customer trust.
</p></li></ul><p></p><p>#LI-SK1
</p><p></p>The typical base pay range for this role across the U.S. is USD $78,000.00 - $124,800.00 per year.
<p></p><p>The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate&rsquo;s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
</p><p></p><p>At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
</p><p></p><p>This is not a complete listing of the job duties. It&rsquo;s a representation of the things you will be doing, and you may not perform all these duties.
</p><p></p><p>Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
</p><p></p><p>Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.</p></div>

Manager, Billing Support Operations - North America

WPP Media

<div><div><p><b>About WPP Media</b></p>
<p></p>
<p>WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.</p>
<p>
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.</p>
<p>
For more information, visit wppmedia.com.</p></div><p><b>
More About WPP Media</b></p>
<p>
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.</p>
<p>
WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com</p>
<p>
At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media's shared core values:</p>
<ul>
<li> Be <b>Extraordinary</b> by <i>Leading Collectively</i> to <i>Inspire transformational Creativity.</i></li>
<li> Create an <b>Open</b> environment by<i> Balancing People and Client Experiences</i> by <i>Cultivating Trust</i>.</li>
<li> Lead <b>Optimistically</b> by <i>Championing Growth</i> <i>and Development</i> to <i>Mobilize the Enterprise</i>.</li>
</ul>
<p><b>Role and Impact:</b></p>
<p>
WPP Media Pk is seeking Assistant Manager Billing. You will be responsible for all tasks and billing activities. You will support billing operations and ensuring smooth processes within the company.</p><p><br>
<b>
Reporting of the role</b></p>
<p>
This role reports to the Senior Manager Billing.</p>
<p><b>
3 best things about the job:</b></p>
<div>
<ul><li>A competitive yet fun environment that combines the best of being excellent media planners of creative media thinking and at the same time being part of the largest media company in the world.</li></ul>
<ul><li>Opportunity to learn and create leading work, working alongside specialist departments, who are evolving experts in the field.</li></ul>
<ul><li>Be an expert billing operation.</li></ul>
</div>
<p><b>In this role, what your goals will be:</b><br>
<br>
<b>In three months, you would have:</b></p>
<ul>
<li>Able to assist the team in recording vendors' invoices and perform cost of sales reconciliation (costing function).</li>
<li>Able to handle billing functions and post journal entries with close supervision by Team Leader.</li>
</ul>
<p><b>In six months, you would have:</b></p>
<ul>
<li>Able to handle billing, costing and collection of a portfolio of client accounts with moderate level of supervision.</li>
<li>Perform journal entries posting independently.</li>
</ul>
<p><b>What will your day look like at WPP Media:</b></p>
<ul>
<li>Raising Invoices and send to client (Invoice costing invoice tracking rate card verification, plan reconciliation, approval confirmation generate invoice, invoices verification, scanning of invoices and dispatch to client).</li>
<li>Maintain Billing WIP (Ensure all RO are billed in time)</li>
<li>Payment follows up (To ensure that all above mention billed paid by client on time)</li>
<li>Supporting Role to business team both at client &amp; internal (preparing reports providing useful analysis data)</li>
</ul>
<div><b>Experience &amp; Qualification:</b><br>
<ul><li>Bachelor's degree in finance, Accounting, or a related field</li><li>2&ndash;3 years of relevant experience in billing, finance operations, or accounting</li><li>Strong understanding of invoicing, reconciliation, and collections</li><li>Good analytical and coordination skills</li><li>Ability to work with cross-functional teams and manage multiple tasks</li></ul></div>
<p><b>
Life at WPP Media &amp; Benefits</b></p>
<p>
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we're just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.
</p><p>WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.<br>
<br>
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodation or flexibility, please discuss this with the hiring team during the interview process.</p>
<p><b>
About Pakistan</b></p>
<p>
WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 87 million broadband users and 85 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 34 million subscribers and Tik Tok has replaced Instagram to become the second most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data &amp; Analytics in Pakistan.</p>
<p>
Please read our Privacy Notice (<b>https://www.wppmedia.com/pages/privacy-policy)</b> for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.</p>
<p>
#LI-Promoted</p><p></p><div>
<p>
Please read our Privacy Notice for more information on how we process the information you provide.</p></div></div>

Assistant Manager Billing

Novo Nordisk, Inc.

<div><div><div><div><div><p>Chargebacks and Master Data Management Manager
</p></div></div></div></div><div><div><div><div><b>Facility: </b>Procurement
</div></div></div></div><div><div><div><div><b>Location:
</b>Plainsboro, NJ, US
</div></div></div></div><div><div><div><div><div><b>About the Department</b></div>
<div>
The Finance &amp; Operations department brings insights and intelligence to inform decision making &amp; drives digitalization and business solutions to attain NNI goals. Finance &amp; Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?</div><br>
<div></div>
<div><b>
The Position</b></div>
<div>
Chargebacks - Provides support for the receipt, analysis, resolution and posting/reporting of wholesaler chargeback requests and resulting reconciliation documentation. Ensures accurate and timely chargeback data are entered into contract systems consistent with agreement terms, corporate controls and Sarbanes- Oxley regulations. Master Data Management - Supports best in class processes for data governance, data validation, data entry, and data archives while driving process improvements in all aspects of the department.</div><br>
<div></div>
<div><b>
Relationships</b></div>
<div>
Reports to Director, Institutional Contracts/CBs/MDM and works closely with other departments within the organization. Provides information to and collaborates across many areas within NNI including but not limited to; Pricing, Contract Operations and Reimbursement, Trade, Supply Chain, Customer Service, Finance, Legal &amp; Compliance, Information Technology and Samples. Supports in managing and oversight of team goals and objectives.</div><br>
<div></div>
<div><b>
Essential Functions</b></div>
<ul>
<li>Chargebacks
<ul><li>Analyze chargeback deductions, and reconcile differences</li>
<li>Analyze data and validate all chargeback lines</li>
<li>Assist Coordinator in the clearing of chargeback deductions</li>
<li>Conduct user testing of Model N system and other systems</li>
<li>Coordinate with IT to implement EDI 844 and 849, and PDF reconciliation documents</li>
<li>Provide analytical support for SOX inquiries and ensure adherence to SOX controls</li>
<li>Resolve all claim transmission issues to the satisfaction of all parties</li>
<li>Run daily and monthly reports from Model N, OtC Reporting tool and SAP BW to facilitate daily submissions tracking, validation and data reconciliation</li>
<li>Work with wholesalers and Institutional Contracts group to resolve chargeback errors associated with pricing, membership, eligibility, dating and claims data</li>
<li>Provides guidance and training to less experienced staff</li>
<li>May assist in leading projects and in the development and implementation of processes</li>
<li>Acts as assistant/backup to Director</li>
</ul></li><li>Master Data Management
<ul><li>Creates and maintains customer master and hierarchy in SAP and monitor subsequent data flow to Model N system, ensuring timely approval and accuracy of data in both systems</li>
<li>Creates and maintains material/pricing master in SAP and Model N systems, ensuring timely approval and accuracy of data in both systems</li>
<li>Verifies data and performs maintenance on for Market Baskets, National Market Share, and Competitor Products in Model N</li>
<li>Assists with analyzing and validating data from any of our master data systems. This includes troubleshooting problems as well as planning for future enhancements</li>
<li>Supports maintenance of MDM Webtool by ensuring administration rights/access settings are correct and data posted for stakeholders is up-to-date</li>
<li>Supports maintenance of MDM Webtool by ensuring stakeholder needs are continually met as well system operates as expected</li>
<li>Conduct user testing of related systems resolving issues and supporting upgrade activities</li>
<li>Provide support for SOX inquiries and ensure adherence to SOX controls</li>
<li>Provides guidance and training to less experienced staff</li>
<li>May assist in leading projects and in the development and implementation of processes</li>
<li>Acts as assistant/backup to SR Manager</li></ul></li><br>
</ul>
<div></div><div><b>Physical Requirements</b></div>
<div>
0-10% overnight travel required.</div><br>
<div></div>
<div><b>
Qualifications</b></div>
<ul>
<li>A Bachelor 's degree or equivalent experience is required</li>
<li>Minimum five (5) years of related progressively responsible experience in pharmaceutical/medical device or similar industry required. At least two (2) years ' in coordination with Chargeback or Master Data Management specialty areas preferred</li>
<li>Knowledge of Big 3 wholesalers required</li>
<li>Familiarity with enterprise-wide integrated application systems such as SAP, Model N, I-Many or others</li>
<li>Knowledge of EDI 844 and 849 transaction sets a plus</li>
<li>Detailed knowledge of SAP master data and how these data elements are used by various modules (sales orders, reports, etc.) required</li>
<li>Possess strong problem-solving, communications and analytical skills</li>
<li>Proficiency in MS Office tools</li></ul><br>
<div></div>
<div>
The base compensation range for this position is $99,600 to $184,200. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance.</div><br>
<div></div>
<div>
Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.</div><br>
<div></div>
<div>
Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.</div><div></div><div><br>
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</div><br>
<div></div>
<div>
At Novo Nordisk, we're not chasing quick fixes &ndash; we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger &ndash; a legacy of impact that reaches far beyond today.</div><br>
<div></div>
<div>
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.</div><br>
<div></div>
<div>
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div></div></div></div></div></div>

Chargebacks and Master Data Management Manager

MetLife

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div><div><b>Location</b></div><div>
Cairo, Egypt</div>
</div></div></div></div></div><div><div><div><div><div>Working Schedule
</div><div>Full-Time
</div></div><div><div>Work Arrangement
</div><div>Hybrid
</div></div><div><div>Relocation Assistance Available
</div><div>No
</div></div><div><div>Posted Date
</div><div>15-Apr-2026
</div></div><div><div>Job ID
</div><div>16577
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Description and Requirements
</b></h3></div></div><div><div><div><div><div><b>The Opportunity</b></div><div></div><div><br>
Working on issuing all kinds of invoices -related to EB Portfolio to the clients in a professional and accurate manner. Also receiving payment and to be handled through an operating system and building excellent and effective relationships with our internal and external customers in a cooperating environment.</div><div></div><div><b><br>
How You&rsquo;ll Help Us Build a Confident Future (Key Responsibilities)</b></div><br>
<ul><li>
</li></ul><ul><li>
Manage all daily correspondence efficiently, handling inquiries received via <b>email, Bizflow, and walk‑in internal customers</b>.</li><li>
Ensure all requests are processed within the approved <b>Turnaround Time (TAT)</b> standards.</li><li>
Deliver <b>high‑quality operational output</b> in line with company policies and service standards.</li><li>
Maintain effective and professional communication with <b>internal and external customers</b>.</li><li>
Review and reconcile collected premium amounts and ensure accurate <b>posting of premiums</b>.</li><li>
Dispatch all issued bills daily.</li><li>
Ensure full compliance with the <b>Company Code of Conduct</b> and internal policies.</li><li>
Handle <b>409 sheets</b> accurately and in a timely manner.</li><li>
Process <b>TRF requests</b> in accordance with established procedures.</li><li>
Support and execute <b>commission runs</b> as required.</li><li>
Perform any other duties or assignments assigned by management.</li></ul><div></div><div><b><br>
What You Need to Succeed (Required Qualifications)</b></div><br>
<div></div><ul><li>
Excellent command of English</li><li>
Computer Skills.</li><li>
Good communication skills.</li><li>
Preferable commercial or mathematical background.</li></ul><div></div><div><b><br>
 What Can Give You an Edge (Additional Skills)</b></div><br>
<div></div><ul><li>
Can work in a team / individually</li><li>
Work under stress.</li><li>
Proactive person.</li></ul><br>
<div></div>
</div></div></div></div></div><div><div><div><div><div><b>About MetLife</b><br>
<div></div>
<p>Recognized on Fortune magazine's list of the &quot;World's Most Admired Companies&quot; and Fortune World&rsquo;s 25 Best Workplaces&trade;, MetLife, through its subsidiaries and affiliates, is one of the world&rsquo;s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
</p><p></p><p>Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we&rsquo;re inspired to transform the next century in financial services. At MetLife, it&rsquo;s #AllTogetherPossible. Join us!</p></div></div></div></div></div></div>

Jr. Operation Admin- Billing & Remittance

HCF Management, Inc.

<p>Position Summary:<br/></p><p>Revenue Cycle Manager is responsible for overseeing the overall policies and objectives of the HCF&rsquo;s Family of Companies revenue cycle activities, including pricing, billing, third party payer relationships, collections, denials, and reimbursement rates, while monitoring adherence to HCF&rsquo;s policies/procedures, to optimize cash flow and financial performance.<br/></p><p>Position Responsibilities:<br/></p><ul><li>Follow HCF Policies and Procedures</li><li>Oversee and manage the operations of the billing department.</li><li>Review, design, and maintain policies and procedures regarding pricing, billing, collections, and other financial analysis as needed.</li><li>Ensure all billing operations are conducted in compliance with federal, state, and payer regulations, guidelines, and requirements.</li><li>Plan and direct patient insurance documentation, coding, billing, and data processing to ensure accurate and efficient billing and account collection.</li><li>Analyze billing and claims for accuracy and completeness before submission to Medicare, Medicaid, and insurance entities.</li><li>Work in collaboration with Collections Manager, and Denials Team to follow up on outstanding accounts.</li><li>Track and report metrics related to coding error rates, billing turnaround times, and DSO (Days Sales Outstanding)</li><li>Maintain open communication lines with Collections Manager, Regional Directors of Operations, Business Office Managers, and Administrators on significant dollar amount accounts.</li><li>Work in collaboration with the Compliance Department to manage relations with payers and providers to generate high reimbursement rates and low levels of denials.</li><li>Auditing current processes and procedures to monitor and improve efficiency of billing operations.</li><li>Perform other duties as assigned.</li></ul><p>Knowledge, Skills and Abilities: Must hold a Bachelor&rsquo;s Degree in Business, Accounting, or a related discipline and/or have previous Revenue Cycle experience in long-term care. A thorough understanding of and experience with Long-term Health Care billing processes and strong organizational, computer, and time management skills are required.<br/></p><p>Benefits for the Manager of Revenue Cycle Manager:<br/></p><p>Promotion opportunities<br/>Flexibility<br/>Education/Learning<br/>Competitive benefit package<br/></p><p>What we look for in a Revenue Manager:<br/></p><p>Experience &ndash; If you&rsquo;ve had a job or experience in a position with similar goals and responsibilities, we&rsquo;d love to connect with you.<br/>Skills &ndash; We&rsquo;re looking for individuals that are compassionate, team players, social, trustworthy and service-minded.<br/>Characteristics &ndash; We&rsquo;re looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents.<br/></p><p>The Company<br/></p><p>Our Core Values, better known as We Care is that each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family!<br/></p><p>Work Location: In person<br/></p>

Revenue Cycle Manager

Premier Services and Recruitment

<div>
 <p>
  <strong>
   Job title:
  </strong>
  Billing Officer
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Billing Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main duties and responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Timesheets
  </strong>
 </p>
 <ul>
  <li>
   Collecting timesheets &amp; assigning the data entry staff to type them on a daily basis.
  </li>
  <li>
   Timesheet filing.
  </li>
  <li>
   Providing a full editing service &ldquo;spell checking, capital letters, full names, etc.&rdquo;
  </li>
  <li>
   Consolidating all timesheets before or by the 6th day of next month.
  </li>
  <li>
   Preparing the monthly timesheet report for the billing manager.
  </li>
 </ul>
 <p>
  <strong>
   Statements of Fees
  </strong>
 </p>
 <ul>
  <li>
   Handling the process of dispatching statements of fees.
  </li>
  <li>
   Filing of the Statements of Fees &ldquo;should be performed on a daily basis &rdquo;.
  </li>
  <li>
   Preparing the litigation database and issuing the related Statements of Fees. Issuing the monthly retainer statements of fees.
  </li>
  <li>
   Issuing the Hourly Statements of Fees
  </li>
 </ul>
 <p>
  <strong>
   Pending Statements of Fees
  </strong>
 </p>
 <ul>
  <li>
   The daily target is 15 (fifteen) clients to be included in your daily follow-up report to the billing manager.
  </li>
  <li>
   The following-up mechanism will be by phone calls for the first three times and by e-mail for the next two times.
  </li>
  <li>
   For non-responsive clients, after five different follow-ups, prepare a list for those clients to the partner in charge to advise us what to do accordingly.
  </li>
  <li>
   Provide support to attorneys with respect to timesheets or statements of fees.
  </li>
  <li>
   Any other duties requested by the billing manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   Experience: 3 to 5 years of proven work experience in similar roles.
  </li>
  <li>
   Excellent computer skills (Word, Excel &amp; Outlook).
  </li>
  <li>
   Excellent command of Arabic and English
  </li>
  <li>
   Ability to meet deadlines.
  </li>
  <li>
   Sharp attention to detail
  </li>
  <li>
   Strong ability to follow-up and coordinate with colleagues
  </li>
  <li>
   Team player&mdash;works to ensure team goals are met or exceeded.
  </li>
  <li>
   Able to work flexible working hours.
  </li>
  <li>
   High degree of multitasking and time management capability.
  </li>
  <li>
   Strong communication skills, customer service, and relationship-building skills.
  </li>
  <li>
   Ability to work under stress.
  </li>
 </ul>
 <p>
 </p>
</div>


Billing Officer - Law Firm

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