manager of customer billing

Heritage Hospital

<p>Heritage Hospitals, near BHU main gate, Lanka, Varanasi, is seeking an experienced and result-oriented <b>Senior Manager - Billing </b> to oversee end-to-end hospital billing operations, ensure revenue integrity, and maintain compliance with established policies and healthcare financial standards. The role requires a sharp understanding of patient billing workflows, coordination across clinical and non-clinical departments, and a strong focus on accuracy, timeliness, and customer satisfaction. The incumbent will be responsible for supervising billing executives, managing the daily operations of the department, driving process efficiency, and supporting digital transformation initiatives for improved transparency and control.</p><p><b>Key Responsibilities</b></p><p><b>1. Billing operations</b></p><ul><li>Supervise and monitor the day-to-day operations of the billing unit, including OPD, IPD, Emergency, Diagnostics, and Corporate billing.</li><li>Ensure correctness of billing entries, charge capture, consultant fees, consumables, packages, discounts, and settlements.</li><li>Review all patient discharge bills before final submission to ensure accuracy and completeness.</li><li>Monitor TAT (Turnaround Time) for bill closure and address discrepancies proactively.</li></ul><p><b>2. Revenue and audit compliance</b></p><ul><li>Conduct regular internal audits to ensure compliance with billing protocols, tariff structures, and hospital SOPs.</li><li>Implement checks and balances to prevent errors, frauds, or malpractice in billing processes.</li></ul><p><b>3. Coordination</b></p><ul><li>Lead and mentor billing executives and senior executives; allocate work, monitor performance, and ensure adherence to timelines.</li><li>Generate collaboration between billing, admissions, discharge, and front office teams to maintain seamless coordination.</li><li>Conduct periodic training sessions on billing software, hospital tariffs, insurance protocols, and patient communication.</li></ul><p><b>4. Stakeholder communication</b></p><ul><li>Act as a bridge between clinical, nursing, and administrative teams to address billing concerns and ensure smooth patient discharge.</li><li>Handle patient grievances related to billing tactfully and ensure prompt resolution with a patient-centric approach.</li></ul><p><b>5. Process improvement initiatives</b></p><ul><li>Support implementation and continuous improvement of the hospital&rsquo;s billing and ERP systems (e.g., HIS).</li><li>Identify gaps in billing workflows and suggest automation or process redesign for greater efficiency.</li><li>Track KPIs such as billing accuracy rate, average bill closure time, and collection turnaround.</li></ul><p><b>6. Reporting &amp; MIS</b></p><ul><li>Prepare and share daily, weekly, and monthly MIS on revenue, pending bills, discounts, and cash/credit collections.</li><li>Provide analytical insights to management on billing trends, utilization, and departmental performance.</li></ul><p><b>Desired qualifications and experience</b></p><ul><li>Graduate in Commerce/ Business Administration; MBA in Finance, Healthcare, or Hospital Management preferred</li><li>Minimum <b>10 years of experience</b> in hospital billing in a managerial/ supervisory capacity</li><li>Proven experience in multi-specialty hospital billing operations</li><li>Strong command over billing software (HIS/ERP), MS Excel, and report generation</li><li>Sound understanding of healthcare tariffs, insurance claim cycles, ECHS, CGHS, Ayushmaan and revenue audit protocols</li></ul><p><b>Key competencies</b></p><ul><li>Ability to manage complex billing workflows with precision and accountability</li><li>Capability to lead, motivate, and develop junior team members</li><li>Skilled in identifying revenue trends and implementing corrective measures</li><li>Clear, assertive, and patient-centric in handling sensitive billing situations</li><li>Strong adherence to ethical standards and organizational values</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Senior Manager - Billing

Great Value Projects India.

<p><b>Job Description: Billing and Contracts Manager (Civil Engineer)</b></p><p><b>Position</b>: Billing and Contracts Manager (Civil Engineer)<br/><b>Experience</b>: 10-20 years<br/><b>Department</b>: Engineering / Construction</p><p><b>Role Overview</b>: We are seeking a highly skilled and experienced <b>Billing and Contracts Manager</b> with a strong background in <b>civil engineering</b> and <b>construction management</b> to manage all aspects of billing, contract administration, and financial tracking for large-scale civil engineering projects. The ideal candidate will have significant experience overseeing billing procedures, ensuring accurate contract execution, and collaborating with project teams to deliver projects on time and within budget.</p><p><b>Key Responsibilities</b>:</p><ul><li><b>Contract Administration</b>:</li><li>Manage the preparation, review, and negotiation of contracts for civil engineering projects.</li><li>Ensure compliance with legal, company, and client specifications.</li><li>Maintain and manage contract documentation, variations, amendments, and compliance with terms and conditions.</li><li>Liaise with clients, contractors, and legal teams to resolve contract-related issues and disputes.</li><li><b>Billing and Financial Management</b>:</li><li>Oversee and manage the timely submission of progress bills, final bills, and claims.</li><li>Ensure accurate tracking of project costs and revenue through monthly and quarterly reporting.</li><li>Verify the accuracy of project-related invoices, including material and labor costs.</li><li>Coordinate with project managers and teams to review and validate project progress for billing.</li><li>Prepare and review payment certificates and maintain regular communication with clients and contractors for payments.</li><li><b>Cost Control and Budgeting</b>:</li><li>Assist in preparing project budgets and forecasts, ensuring accurate cost estimation and tracking.</li><li>Monitor cost variations and address discrepancies between budgeted costs and actual expenditures.</li><li>Ensure all payments are compliant with contractual agreements and timelines.</li><li><b>Risk Management</b>:</li><li>Identify, assess, and manage risks associated with contracts and billing procedures.</li><li>Provide support for claims and disputes resolution, including cost-related negotiations.</li><li><b>Reporting and Documentation</b>:</li><li>Prepare and submit detailed reports on contract performance, progress, and billing status.</li><li>Ensure that all project-related financial documentation is accurately recorded and stored.</li><li>Assist in the preparation of monthly/quarterly financial and contract reports to senior management.</li><li><b>Team Collaboration</b>:</li><li>Work closely with project engineers, procurement teams, and legal teams to ensure timely and accurate billing.</li><li>Provide guidance and mentorship to junior staff within the billing and contracts department.</li><li>Collaborate with project managers to evaluate project costs and variations.</li><li><b>Compliance and Quality Control</b>:</li><li>Ensure all billing practices comply with applicable industry standards, legal requirements, and company policies.</li><li>Conduct audits and assessments to verify adherence to contract specifications and regulations.</li></ul><p><b>Qualifications</b>:</p><ul><li><b>Educational Background</b>:</li><li>Bachelor's Degree in Civil Engineering or a related field (Master&rsquo;s Degree is a plus).</li><li>Certifications in Contract Management (e.g., CCM, PMP) would be advantageous.</li><li><b>Experience</b>:</li><li>10-15 years of experience in the civil engineering and construction industry, specifically in billing, contracts, and project management.</li><li>Proven experience managing contract administration and billing for large-scale civil projects (infrastructure, roads, buildings, etc.).</li><li>Strong understanding of construction cost management, budgeting, and financial forecasting.</li><li><b>Technical Skills</b>:</li><li>Proficiency in contract management software and financial tools (e.g., Microsoft Excel, ERP systems).</li><li>Knowledge of civil engineering processes, project schedules, and construction methods.</li><li>Familiarity with local construction regulations and standards.</li></ul><p>Job Type: Full-time</p><p>Pay: &#8377;1,200,000.00 - &#8377;1,800,000.00 per year</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Experience:</p><ul><li>total work: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Billing & Contracts Manager

Tabby

<div><span style="font-size: 11px;"><b>About the Role</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">As a Staff Product Manager , you will lead the services that power the foundation of Tabby's banking platform . In this role, you'll be responsible for shaping and optimizing core financial infrastructure, from wallets and accounts to funds transfers, ledgers, and invoicing systems . You will guide the platform's evolution by striking the right balance between stability, compliance, and innovation , paving the way for the next generation of Tabby's FinTech products.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">What you will be doing</span></div><div><span style="font-size: 11px;">Develop and prioritize the billing and accounting product roadmap in line with strategic goals.</span></div><div><span style="font-size: 11px;">Partner closely with cross-functional teams, engineering, finance, compliance, and product, to deliver reliable, customer-friendly solutions.</span></div><div><span style="font-size: 11px;">Oversee delivery and improvement of ledger and billing platform features, supporting cross-country / product/ currency transactions.</span></div><div><span style="font-size: 11px;">Automate accounting and billing cycles; integrate with ERP and reporting systems.</span></div><div><span style="font-size: 11px;">Define, monitor, and optimize KPIs to strengthen the platform's reliability, observability, and automation to support scale.</span></div><div><span style="font-size: 11px;">Contribute to the platformization approach, enabling self-service tools and clear processes across the Billing domain.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>What you will need</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Hard Skills:</span></div><div><span style="font-size: 11px;">4+ years of experience in product management for Fintech, Billing, or Payments Systems.</span></div><div><span style="font-size: 11px;">Strong Understanding of billing, settlements, ledgers, accounting cycles, and ERP systems.</span></div><div><span style="font-size: 11px;">Proven track record of delivering cross-functional initiatives across different domains.</span></div><div><span style="font-size: 11px;">Excellent communication and problem-solving skills, with a platform mindset (building scalable, reusable solutions).</span></div><div><span style="font-size: 11px;">Solid technical grounding, ability to read/write SQL, define observability metrics, and work closely with engineers.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Soft Skills:</span></div><div><span style="font-size: 11px;">Structured &amp; Analytical Thinking → ability to break down complex finance/ledger flow.</span></div><div><span style="font-size: 11px;">Cross-Functional Leadership → comfortable aligning Finance, Engineering, and Compliance with a strong focus on end result.</span></div><div><span style="font-size: 11px;">Clear Communication → can translate financial jargon into product roadmaps and specs.</span></div><div><span style="font-size: 11px;">Resilience &amp; Adaptability → thrives under pressure and fast-changing priorities.</span></div>

Staff Product Manager, Billing

CureMD

<div><div>Job Overview:</div><div>
The Associate Manager Billing is responsible for overseeing and managing complex medical billing processes. Key responsibilities include ensuring the accuracy of billing submissions, coordinating with insurance companies to resolve high-level billing issues, and managing a team of billing professionals. This role requires a deep understanding of billing regulations, payer requirements, and revenue cycle management.</div><div></div><div>
Job Responsibilities:</div><ul><li>
Oversee the management and strategic direction of medical billing operations, including payments processing, Accounts Receivable, Denial Management and other billing domain functions.</li><li>
Develop and implement policies and strategies to enhance the efficiency and accuracy of billing operations and financial reconciliation within all domains.</li><li>
Lead and mentor the team, fostering a culture of high performance, precision, and compliance with healthcare financial and regulatory standards.</li><li>
Ensure strict adherence to healthcare financial regulations, payer guidelines, and compliance standards across all operational activities.</li><li>
Identify and address systemic operational challenges, spearheading solutions for enhanced efficiency and accuracy in medical billing processes.</li><li>
Manage risks across various domains, such as incorrect payments, denials, compliance issues, and authorization challenges, implementing effective risk management strategies.</li><li>
Evaluate and monitor team performance with an aim to improve the quality and efficiency of billing operations and customer service.</li><li>
Conduct and supervise comprehensive training and development programs to elevate domain knowledge and expertise in medical billing practices and healthcare financial management.</li></ul><div></div><div>
Qualifications:</div><ul><li>
Bachelor&rsquo;s Degree or Above</li><li>
7 to 9 years of experience in US Medical Billing.</li><li>
Proven expertise in handling large-scale billing operations and optimizing billing processes for maximum efficiency and compliance.</li><li>
Good understanding of full life cycle revenue cycle management.</li><li>
Ability to effectively lead and manage multi-disciplined projects. Up-to-date knowledge of reimbursement regulations and compliance issues of third-party payers (Insurance companies).</li><li>
Good communication and analytical skills.</li><li>
Strong professional demeanor with the inherent quality to rapidly establish credibility and rapport with clinicians, managers, customers and external groups.</li><li>
Ability to identify opportunities and solutions for process improvement along with the skills of planning and implementation of these solutions.</li><li>
Ability to drive product innovation and improvements.</li></ul><div></div><div>
Compensation and Benefits:</div><div>
Financial:</div><ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li><li>
Fuel Card.</li><li>
Cellular Allowance.</li></ul><div></div><div>
Health and Wellness:</div><ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top-class clinics and labs.</li></ul><div></div><div>
   Supportive Workplace:</div><ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul><div></div><div>
Continued Learning:</div><ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized training/certifications.</li></ul><div></div><div>
The Difference You&rsquo;ll Make:<br>
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, Let&rsquo;s save lives.</div></div><div></div>

Associate Manager Billing

<div>
 <strong>
  Job Overview:
  <br/>
  <br/>
 </strong>
 The Associate Manager Billing is responsible for overseeing and managing complex medical billing processes. Key responsibilities include ensuring the accuracy of billing submissions, coordinating with insurance companies to resolve high-level billing issues, and managing a team of billing professionals. This role requires a deep understanding of billing regulations, payer requirements, and revenue cycle management.
 <br/>
 <br/>
 <strong>
  Job Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the management and strategic direction of medical billing operations, including payments processing, Accounts Receivable, Denial Management and other billing domain functions.
  </li>
  <li>
   Develop and implement policies and strategies to enhance the efficiency and accuracy of billing operations and financial reconciliation within all domains.
  </li>
  <li>
   Lead and mentor the team, fostering a culture of high performance, precision, and compliance with healthcare financial and regulatory standards.
  </li>
  <li>
   Ensure strict adherence to healthcare financial regulations, payer guidelines, and compliance standards across all operational activities.
  </li>
  <li>
   Identify and address systemic operational challenges, spearheading solutions for enhanced efficiency and accuracy in medical billing processes.
  </li>
  <li>
   Manage risks across various domains, such as incorrect payments, denials, compliance issues, and authorization challenges, implementing effective risk management strategies.
  </li>
  <li>
   Evaluate and monitor team performance with an aim to improve the quality and efficiency of billing operations and customer service.
  </li>
  <li>
   Conduct and supervise comprehensive training and development programs to elevate domain knowledge and expertise in medical billing practices and healthcare financial management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree or Above
  </li>
  <li>
   7 to 9 years of experience in US Medical Billing.
  </li>
  <li>
   Proven expertise in handling large-scale billing operations and optimizing billing processes for maximum efficiency and compliance.
  </li>
  <li>
   Good understanding of full life cycle revenue cycle management.
  </li>
  <li>
   Ability to effectively lead and manage multi-disciplined projects. Up-to-date knowledge of reimbursement regulations and compliance issues of third-party payers (Insurance companies).
  </li>
  <li>
   Good communication and analytical skills.
  </li>
  <li>
   Strong professional demeanor with the inherent quality to rapidly establish credibility and rapport with clinicians, managers, customers and external groups.
  </li>
  <li>
   Ability to identify opportunities and solutions for process improvement along with the skills of planning and implementation of these solutions.
  </li>
  <li>
   Ability to drive product innovation and improvements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation and Benefits:
  <br/>
  <br/>
 </strong>
 <strong>
  Financial:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bi-annual bonus.
  </li>
  <li>
   Fast track and uncapped career growth for high performers.
  </li>
  <li>
   Company-sponsored vehicle financing (car and bike).
  </li>
  <li>
   Interest-free loans.
  </li>
  <li>
   Provident Fund: CureMD matches up to 8% of your base salary.
  </li>
  <li>
   Fuel Card.
  </li>
  <li>
   Cellular Allowance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Health and Wellness:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.
  </li>
  <li>
   Hospital treatment monitoring by company doctors.
  </li>
  <li>
   Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity, and parents' inpatient).
  </li>
  <li>
   Exclusive health benefits and discounts at top-class clinics and labs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🤝
 </strong>
 <strong>
  Supportive Workplace:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pick-up and drop-off services for female employees.
  </li>
  <li>
   In-house daycare facility.
  </li>
  <li>
   In-house gym and recreational area to unwind.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Continued Learning:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Company-sponsored trainings, workshops, development programs and retreats.
  </li>
  <li>
   Paid specialized training/certifications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Difference You&rsquo;ll Make:
  <br/>
  <br/>
 </strong>
 At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives.
 <strong>
  Together, Let&rsquo;s save lives.
 </strong>
</div>


Velmed hospital ,dehradun

<p><b>Qualification &amp; Experience</b></p><ul><li><b>Qualification:</b> BDS / BAMS</li><li><b>Experience:</b> Prior experience in hospital billing is mandatory.</li><li>Knowledge of ECHS/CGHS/Corporate billing processes will be an added advantage.</li><li>Strong coordination, communication, and team management skills.</li></ul><p><b>Roles &amp; Responsibilities</b></p><ul><li>Ensure smooth functioning of the billing department and coordinate with ECHS/CGHS/Corporate/Cash billing teams.</li><li>Coordinate with management, doctors, and other departments for billing issues and follow-up on unpaid patient dues.</li><li>Prepare duty rosters, approve leave cards, and supervise billing staff.</li><li>Oversee preparation and issuance of cash, credit, and third-party invoices; resolve billing discrepancies.</li><li>Maintain accurate patient billing records and ensure timely data entry, adjustments, and reporting of pending or delayed payments.</li><li>Communicate insurance/contract terms to patients and assist in settlement discussions when required.</li><li>Provide training to staff, ensure confidentiality, and perform additional duties assigned by the Person Incharge.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;40,000.00 - &#8377;65,000.00 per month</p><p>Benefits:</p><ul><li>Provident Fund</li></ul><p>Work Location: In person</p>

Manager Billing

Prime Medical Center LLC

<ul><li>Oversee the entire patient billing cycle, ensuring accurate and timely claim submissions to maximize revenue.</li><li>Lead a team of billing specialists, providing guidance, training, and performance evaluations to foster growth and efficiency.</li><li>Analyze billing data and key performance indicators (KPIs) to identify trends, opportunities for improvement, and potential revenue leakage.</li><li>Develop and implement billing policies and procedures, ensuring compliance with federal, state, and payer regulations.</li><li>Manage and resolve complex billing issues, including claim denials, appeals, and patient inquiries, to maintain patient satisfaction.</li><li>Collaborate with other departments, such as clinical and registration, to streamline processes and improve the overall billing workflow.</li><li>Stay informed about changes in healthcare regulations, coding guidelines, and payer requirements to maintain compliance.</li><li>Negotiate and manage contracts with insurance providers to optimize reimbursement rates and minimize claim denials.</li><li>Prepare and present financial reports, including aging reports and revenue analysis, to senior management.</li><li>Implement and maintain billing software and technology solutions to improve efficiency and accuracy.</li></ul><br/>

Manager In Patient Billing

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