manager of customer billing

Cox Automotive

<div>Cox Fleet is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of service providers &amp; proprietary fleet technology. Cox Fleet is Cox Automotive Mobility's digital marketplace; designed for fleets, operators and teams who need an on-demand service solution, data driven insights, and a team of fleet experts to support them so they can focus on their core business. 
 
The Manager, Billing will help lead and manage our billing operations. This role ill work closely with cross-functional teams, including IT and Business Process departments to design, implement, integrate, and support scalable billing solutions. The Manager, Billing is a proactive and strategic leader with a strong focus on operational efficiency, process optimization and a commitment to delivering excellence. 
 
PRIMARY DUTIES/KEY RESPONSIBILITES 
<ul><li>
Provides leadership and direction to supervisors and teams within the Billing department, ensuring alignment with organizational goals and service standards.</li><li>
Oversees the overall health and effectiveness of billing and/or payment processes, ensuring accuracy, timeliness, and compliance.</li><li>
Validates the integrity of process controls and ensures adherence to established protocols.</li><li>
Identifies, recommends, and drives the implementation of process enhancements, strategic initiatives, and system improvements across the end-to-end billing and payment lifecycle.</li><li>
Ensures that billing operations are designed to minimize customer impact and support a seamless client experience.</li><li>
Oversees the monitoring, tracking, and analysis of reports to identify trends and areas for improvement.</li><li>
Investigates process irregularities and escalates complex issues to senior leadership for resolution as appropriate.</li><li>
Coordinates and supports internal and external audits to ensure compliane with billing standards and company standards.</li><li>
Continuously evaluates operational performance and recommends actionable steps for ongoing process optimization.</li><li>
Represents the Billing function on cross-functional teams, contributing to the design and development of technical solutions and procedural enhancements.</li><li>
All other duties as assigned.</li><li>
undefined</li></ul> 
Required Experience &amp; Specialized Knowledge and skills 
 
<ul><li>Bachelor's Degree with at least 6 years of relevant experience; or</li></ul> 
<ul><li>Master's Degree with at least 4 years of relevant experience; or</li></ul> 
<ul><li>An equivalent combination of education and years of relevant experience.</li></ul> 
<ul><li>At least one year experience in a management or lead role.</li></ul> 
<ul><li>Experience in the automotive industry or fleet management a plus.</li></ul> 
<ul><li>Excellent communication (written and verbal) and interpersonal skills required</li></ul> 
<ul><li>Ability to work in a high performance, fast-paced team environment</li></ul> 
<ul><li>Relationship building &amp; networking</li></ul> 
USD 89,400.00 - 134,000.00 per year 
 
Compensation: 
 
Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
EOE, including disability/vets</div>

Manager, Billing

Healing Partners

<div>Revenue Cycle Manager &ndash; Billing
Classification: Exempt
Reports to: Director of Revenue Cycle
Date: April 2024 
Summary/Overview
Working closely with the Director of Revenue Cycle, the Revenue Cycle Manager &ndash; Billing is responsible for managing the Billing of accurate and timely claims. Develops and maintains the policies and procedures to effectively manage the billing and coding teams. 
Primary Duties and Responsibilities<ul><li>
Prepares, reviews and analyzes the effectiveness of the department using KPI&rsquo;s and reporting.</li><li>
Provides a goal-oriented work environment by establishing protocols and standards to ensure accurate and timely processes. Develops and plans goals and objectives for the department with the Director and Management Team.</li><li>
Coordinates and prioritizes assigned activities to achieve maximum productivity and assumes responsibility for professional growth and development.</li><li>
Reviews and evaluates trends. Collaborate and resolve issues with other departments; make recommendations to the Director to implement appropriate measures to decrease lost revenue.</li><li>
Work with Clinical Leadership on updating coding requirements and assisting in clinical education when needed.</li><li>
Supervises directly or indirectly, exempt, and nonexempt personnel engaged in the department. This includes interviewing, hiring, performance evaluation, training, time keeping, and disciplining all department personnel. Delegates authority as determined appropriate.</li><li>
Responsible for organizing and designing more efficient procedures for timely resolution of claim edits and procedure reviews.</li><li>
Identifying trending errors by providers and reporting to Director of Revenue Cycle and Clinical Leadership for training purposes.</li><li>
Participate in departmental and organization-wide meetings/workgroups. Conducts meetings with managerial staff and interacts closely with other departments to provide a smooth business flow to reflect the effectiveness and scope of all policies and procedures administered by the department.</li><li>
Resolve customer service issues promptly and with satisfaction to the patients involved. Show a positive and professional image when interacting with patients, management, staff, and others.</li></ul>
Education &amp; Experience<ul><li>
Bachelor's degree in business, Finance, or similar OR Three (3) years of Relevant Experience in the healthcare industry with knowledge of collections, billing, and/or cash posting.</li><li>
One (1) year of supervisor/management experience, preferably in a healthcare setting.</li><li>
Knowledge of the use of medical records, billing claim forms, and federal and state regulations concerning the use of medical records and medical billing.</li><li>
Experience in directing the daily activities of a cash posting team in a high volume, complex setting.</li></ul>
Qualifications<ul><li>
Strong analytical skills are necessary to analyze various accounting problems.</li><li>
Strong knowledge of CPT, ICD10 codes and modifiers.</li><li>
Proficient in MS Office suite of applications, billing systems, and business intelligence tools</li><li>
Ability to manage, evaluate, understand, and act on analysis of large datasets</li><li>
Excellent written and verbal communication skills are necessary to successfully perform all managerial responsibilities.</li><li>
Self-motivated and comfortable managing multiple tasks at the same time</li><li>
Demonstrates the ability to perform responsibilities in a fast-paced environment, requiring excellent organizational skills, sound judgment and critical decision making.</li><li>
Team player with positive attitude and effective communication skills</li><li>
Ability to work flexible hours when needed to deliver results</li></ul>
Physical Requirements
While performing the essential functions of this job, the following are required:<ul><li>
Talk, hear, and communicate with people over the telephone;</li><li>
Use hands and fingers to operate a computer and telephone;</li><li>
View computer screens for extended periods of time;</li><li>
Sit at a desk for extended periods of time; and</li><li>
Regular, predictable attendance.</li></ul> 
Work Location Requirements<ul><li>
The job duties and functions for this position are performed hybrid, based on work projects and management discretion. This position may require onsite work.</li></ul></div>

Revenue Cycle Manager-Billing

Vitreous Retina Macula Consultants of New York

<div><h2 class="jobSectionHeader">Working at VRMNY</h2>
Vitreous Retina Macula Consultants of New York (VRMNY) is one of the nation&rsquo;s leading retina practices, known for world‑class physicians, cutting‑edge treatments, and a commitment to exceptional patient care. With multiple locations across NYC, VRMNY combines academic‑level expertise with a collaborative, mission‑driven culture. Team members at VRMNY work alongside top retina specialists, contribute to meaningful patient outcomes, and operate within a dynamic environment that values innovation, accountability, and professional growth. Joining VRMNY means becoming part of a respected organization that sets the standard for retina care in New York and beyond.
The Billing Manager oversees the full revenue cycle operations for a high‑volume, multi‑location retina practice in New York City. This role is responsible for leading the billing and AR department, ensuring accurate and timely claims submission, optimizing collections, and maintaining compliance with payer and regulatory requirements. The ideal candidate has deep experience in ophthalmology/retina billing, strong knowledge of Medicare billing rules and reimbursement, advanced analytical and reporting skills, and the ability to synthesize complex data into actionable insights for leadership.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Lead and manage the billing, AR, and collections teams across multiple practice locations.</li><li>
Oversee full revenue cycle operations including charge capture, coding accuracy, claims submission, payment posting, denials management, and appeals.</li><li>
Manage drug AR, including tracking high‑cost retina pharmaceuticals, reconciling buy‑and‑bill inventory, and ensuring accurate reimbursement.</li><li>
Oversee inventory processes related to retina injectables and surgical supplies, ensuring alignment between clinical usage, billing, and purchasing.</li><li>
Direct and maintain credentialing and re‑credentialing for all providers with commercial payers, Medicare, Medicaid, and managed care plans.</li><li>
Monitor AR aging, establish performance benchmarks, and implement corrective action plans to reduce outstanding balances.</li><li>
Develop and maintain dashboards, KPIs, and financial reports for leadership; provide clear data synthesis, forecasting, and projections to support operational and strategic decisions.</li><li>
Conduct root‑cause analysis on denials, underpayments, and payer trends; implement process improvements to maximize revenue.</li><li>
Ensure compliance with HIPAA, payer policies, Medicare billing guidelines, and retina‑specific coding requirements.</li><li>
Collaborate closely with clinical, administrative, and operational leadership to streamline workflows and support practice growth.</li><li>
Train, mentor, and evaluate billing staff; establish accountability and performance standards.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
5+ years of medical billing experience, preferably in ophthalmology or retina.</li><li>
Strong knowledge of Medicare billing, coverage policies, and reimbursement methodologies.</li><li>
Deep understanding of retina‑specific coding (e.g., injections, imaging, procedures) and buy‑and‑bill reimbursement.</li><li>
Proven experience managing multi‑site billing operations.</li><li>
Exceptional analytical skills with the ability to interpret data, build reports, and forecast trends.</li><li>
Proficiency in EMR/EHR and practice management systems; experience with reporting tools preferred.</li><li>
Strong leadership, communication, and problem‑solving abilities.</li><li>
Ability to thrive in a fast‑paced, high‑volume environment.</li></ul> 
Salary: $85,000&ndash;$95,000, commensurate with experience
buYlCX6Tki</div>

Billing Manager – Retina Practice (Multi‑Location, NYC)

Core Tech International Corporation

Job SummaryThe Office Manager is responsible for overseeing and coordinating the daily administrative operations of Lagu Sanitation. This position ensures efficient office procedures, supports operational activities, manages office personnel, and assists with customer service, billing, payroll administration, and regulatory compliance. The Office Manager serves as a key liaison between management, office staff, drivers, customers, and vendors to support the company's waste collection and sanitation services.Duties and Responsibilities<ul><li>Manage the day-to-day operations of the office and ensure efficient administrative processes.</li><li>Supervise and support office staff, including assigning duties and monitoring performance.</li><li>Coordinate communication between management, dispatch personnel, drivers, and customers.</li><li>Maintain company records, contracts, permits, licenses, and other administrative documents.</li><li>Process customer accounts, service requests, billing inquiries, and complaints.</li><li>Oversee accounts receivable and accounts payable functions.</li><li>Assist with payroll preparation, employee timekeeping, and personnel records maintenance.</li><li>Prepare reports, correspondence, spreadsheets, and other business documents.</li><li>Monitor office supply inventory and coordinate purchasing of office materials and equipment.</li><li>Schedule meetings, appointments, and company activities as needed.</li><li>Ensure compliance with company policies and applicable local, state, and federal regulations.</li><li>Support management with budgeting, operational reporting, and special projects.</li><li>Coordinate with vendors, contractors, and service providers.</li><li>Maintain confidentiality of employee, customer, and company information.</li><li>Assist with recordkeeping related to fleet operations, vehicle registrations, and insurance documentation.</li><li>Promote a professional and customer-focused office environment.</li></ul>Qualifications<ul><li>Associate&rsquo;s degree in Business Administration, Management, Accounting, or a related field preferred.</li><li>Minimum of three (3) years of office management or administrative supervisory experience.</li><li>Experience in sanitation, transportation, construction, or a related industry is preferred.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).</li><li>Strong organizational, communication, and customer service skills.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Knowledge of payroll, billing, and general office accounting practices.</li><li>Ability to work independently and exercise sound judgment.</li></ul>Work Location: In person

Office Manager

Flat Glass Distributors

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
</ul></div><div><div>Accounts Receivable (AR) Specialist 
</div><div>Location: Jacksonville, Florida Reports To: General Manager 
</div><div>Role Overview 
</div><div>We are looking for a detail-oriented and proactive Accounts Receivable Specialist to join our team. In this role, you will be responsible for ensuring the company receives payments for goods and services accurately and on time. You will manage the full cycle of receivables, from initial invoicing to collections and final reconciliation. The ideal candidate is a problem-solver who can maintain positive client relationships while ensuring our ageing reports stay current. 
</div><div>Key Responsibilities 
</div><ul><li>Billing &amp; Invoicing: Create and distribute accurate electronic invoices to clients; ensure all billing terms are updated and correct in our ERP system.</li>
<li>Cash Application: Process incoming payments (ACH, Wire, Check) and accurately apply them to open invoices.</li>
<li>Collection Management: Monitor the AR aging report and conduct professional follow-ups on overdue accounts via phone and email.</li>
<li>Dispute Resolution: Work closely with the sales and operations teams to investigate and resolve any customer billing discrepancies or short payments.</li>
<li>Month-End Support: Assist the accounting team with month-end closing procedures, including account reconciliations and reporting.</li>
<li>Record Maintenance: Maintain organized digital files for all payment records, contracts, and correspondence.</li>
</ul><div>Qualifications 
</div><ul><li>Experience: 2+ years of experience in Accounts Receivable, Billing, or General Accounting.</li>
<li>Technical Skills: Proficiency in [Insert Software, e.g., NetSuite, QuickBooks, or SAP] and intermediate to advanced Microsoft Excel skills.</li>
<li>Communication: Exceptional verbal and written communication skills with a \&quot;customer-first\&quot; approach to collections.</li>
<li>Education: High School Diploma required; associate or bachelor&rsquo;s degree in accounting or finance preferred.</li>
<li>Attributes: High level of accuracy, ability to meet strict deadlines, and a strong sense of integrity.</li>
</ul><div>Pay range based on experience: 
</div><div>$23.00 - $26.00</div></div></div>

Accounts Receivable Specialist

RCM Centric Inc

Our office is looking for a skilled and committed Medical Billing A/R Specialist to join our team. As the Medical Billing A/R Specialist, you will be responsible for analyzing data, evaluating information, and making sound decisions. Your daily tasks will include managing billing software, appealing denied claims, following up on insurance claims, taking action, reviewing denials, reviewing rejections, and tracking late payments. To excel in this role, it is essential to have a thorough understanding of billing software and medical insurance policies.Additionally, strong written and verbal communication skills are required as communicating with clients and insurance agents will be a significant aspect of the job. This is an onsite full-time position with competitive compensation and benefits package. If you are a self-motivated individual with a passion for medical billing and a commitment to providing excellent customer service, we encourage you to apply.Responsibilities:<ul><li>Preparing and submitting billing data and medical claims to insurance companies.</li><li>Ensuring the patient&rsquo;s medical information is accurate and up to date.</li><li>Preparing bills and invoices, and documenting amounts due for medical procedures and services.</li><li>Collecting and reviewing referrals and pre-authorizations.</li><li>Monitoring and recording late payments.</li><li>Maintain the protocols and documentation of each performed task.</li><li>Following up on missed payments and resolving financial discrepancies.</li><li>Follow-Up on unpaid claims within the Standard Billing Cycle timeframe.</li><li>Communicating with Providers, Insurance Companies and assisting Patients.</li><li>Handling Account Receivables, Denial Management, and Appeal Management.</li><li>Maintaining accurate records of payments received and outstanding balances.</li><li>Working with the Billing Manager to ensure that all payments are processed.</li><li>Examining patient bills for accuracy and requesting any missing information.</li><li>Investigating and appealing denied claims.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in business, health care administration, accounting, or a relevant field.</li><li>A minimum of 2 years of experience as an A/R Specialist or similar role.</li><li>Solid understanding of billing software and electronic medical records.</li><li>Must have the ability to multitask and manage time effectively.</li><li>Excellent written and verbal communication skills.</li><li>Outstanding problem solving and organizational abilities.</li></ul>Job Rewards and Benefits:<ul><li>Paid Leaves</li><li>Saturday and Sunday Off</li><li>Leave Encashment</li><li>Tea &amp; Dinner</li><li>Inflation Bonus</li><li>Attendance Bonus</li><li>Fuel Allowance</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthExperience:<ul><li>A/R Management: 2 years (Preferred)</li><li>Medical Billing: 2 years (Preferred)</li></ul>Work Location: In person

Medical Billing A/R Specialist- NIGHT SHIFT

The Home Depot

Position Purpose: Role Summary Sitting within the collections department, the Dispute Resolution Manager provides strategic leadership and operational oversight for the identification, investigation, and resolution of commercial invoice disputes, short payments, and customer deductions. This role acts as the critical bridge between collections and broader operations, focusing on accelerating cash flow by removing payment bottlenecks, minimizing uncollectible balances, and driving cross-functional root-cause analysis to prevent recurring billing issues. Key Responsibilities Dispute Governance &amp; Workflow: Establish and optimize standard operating procedures, deduction codes, and strict Service Level Agreements (SLAs) for identifying, routing, and resolving customer disputes. Cross-Functional Collaboration: Partner closely with Sales, Customer Service, Billing, Logistics, and Pricing teams to orchestrate rapid investigations into pricing errors, shipping discrepancies, or contract compliance issues. Root-Cause Analytics: Analyze dispute and deduction trends to identify systemic organizational issues. Deliver actionable data and recommendations to operational leaders to eliminate the root causes of recurring billing errors. Team Leadership &amp; Coaching: Manage, mentor, and audit a dedicated team of dispute analysts, ensuring efficient workload distribution and high-quality investigation practices. High-Value Escalations: Act as the ultimate escalation point for complex, high-dollar, or legally sensitive payment disputes, directly negotiating commercial settlements or structuring formal credit/debit adjustments. Performance Metrics &amp; Reporting: Define, track, and present key departmental metrics to executive leadership, including Days Disputes Outstanding (DDO), dispute aging brackets, root-cause distribution, and total dollar volume cleared. Direct Manager/Direct Reports: This Position typically reports to the Sr. Manager or Director, Pro Trade Credit This Position has 6 Direct Reports Travel Requirements: Typically requires overnight travel 5% to 20% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be at least 18 years old Must be legally permitted to work in the United States Preferred Qualifications: Working knowledge of Microsoft Office Suite Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to draw accurate conclusions from financial documentation Demonstrated project management skills Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers Excellent written and verbal communication skills 3+ years&rsquo; experience in commercial trade credit management and/or supervisory capacity in credit servicing center and underwriting teams. Knowledge, Skills, Abilities and Competencies: An understanding and knowledge of the principles/disciplines of commercial underwriting and credit program administration. People and team management skills A strong grasp of credit and customer service/call center management skills. Able to manage/coordinate customer servicing levels. Understands how to structure and manage staffing, manage collections and effective receivables management relative to operational structure and servicing needs. Sound understanding of lien based lending and effective receivables management strategies. Ability to leverage data and analysis to craft a well-thought story and business case. Very strong communication skills to deliver business cases and gain support for process development and business strategies. Demonstrated decisiveness and sound decision-making skills. Able to think strategically about business problems and opportunities and to focus efforts on strategies that most closely support key company initiatives. Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 6 Preferred Years of Work Experience: 6 Minimum Leadership Experience: 3 Preferred Leadership Experience: 3 Certifications: None Competencies: Decision Quality Collaborates Drives Engagement Ensures Accountability Plans and Aligns Communicates Effectively Customer Focus Develops Talent Drives Results Manages Conflict

Manager, Trade Credit Services - Collections

Search 10000+ Manager of customer billing jobs near you this June. New roles added regularly across leading industries. Apply today.