manager of customer billing

Compassion Health Care (James Austin Health Center)

Overview: We are seeking a detail-oriented and experienced Billing Manager to join our dynamic team. The Billing Manager is responsible for the daily operations of the insurance department, accounts receivables, billing and providing assistance as needed to the CFO. Responsible for all facets of billing and collecting from all payor sources. Primary contact person for Insurance companies and Clearinghouse Vendor.The Billing Supervisor may also perform other duties across the organization as their skills and training permit and may be cross trained in other areas to accomplish operational objectives. This is a hybrid position with primarily remote work; however, regular or occasional onsite attendance at our facilities will be required based on operational needs.Essential Duties and Responsibilities:1. Management<ul><li>Determines the most effective method for assigning responsibilities and duties to department employees.</li><li>Maintains job descriptions, procedures, and other documentation related to the organization of the department.</li><li>Assigns duties and responsibilities, and ensures employees receive instruction/training needed to complete their job responsibilities.</li><li>Ensures that employees are aware of and adhere to all company policies and procedures and conveys all senior management communications and directives.</li><li>Reviews departmental work for thoroughness and accuracy and provides specific instructions to employees on completion of tasks/responsibilities and project deadlines.</li><li>Develops employees by being a coach and champion, providing support, guidance, and opportunities for growth and advancement.</li><li>Prepares and conducts performance appraisals for immediate staff.</li><li>Conducts hiring, disciplinary, and termination procedures for billing staff.</li></ul>2. Billing<ul><li>Oversees end-to-end billing and collections processes for medical and behavioral health services within an FQHC environment.</li><li>Ensures accurate charge capture and timely submission of claims following PPS and encounter billing requirements.</li><li>Manages Medicaid and Medicare FQHC-specific billing.</li><li>Ensures that secondary billing and wrap-around/encounter billing is occurring on a timely basis.</li><li>Monitors A/R aging, denial trends, and payer performance</li><li>Develop and leads corrective strategies to reduce write-offs.</li><li>Supports compliance with sliding fee program rules, including accurate application of discounts and related billing procedures.</li><li>Develops and maintains standard operating procedures for billing workflows across all service lines.</li><li>Partners with front desk to ensure accurate insurance verification, sliding fee application, and patient payment collections.</li><li>Collaborate closely with providers to ensure documentation supports accurate coding and reimbursement.</li><li>Develops billing department workplan and monitors billing staff resource deployment and productivity.</li><li>Participates in negotiation of payer contracts and independently analyzes and ensures that CHC is receiving all reimbursements owed to them under the contracts.</li><li>Collaborates closely with HR on new provider credentialing to ensure that provider enrollment with all payers is completed timely.</li></ul>2. Compliance and Reporting<ul><li>Ensures all billing practices comply with HRSA, HHS, CMS, Medicaid, and payer-specific regulations.</li><li>Documents periodic coding and sliding fee audits and provides results to the Compliance Officer, and key management staff as appropriate.</li><li>Maintains readiness for HRSA OSV audits, Medicare/Medicaid program reviews, and annual cost reporting.</li><li>Follows all internal policies related to billing and collections</li><li>Collaborates with finance, operations, and clinical teams to ensure accuracy in billing-related components of the Uniform Data System (UDS) report.</li><li>Provides monthly revenue cycle performance metrics to leadership, including:</li></ul>Education/Experience:<ul><li>&middot;Possesses advanced general skills, including written and verbal communications skills, computational and computer skills, and mathematical knowledge frequently acquired through completion of a general Bachelor&rsquo;s Degree program or Associate&rsquo;s degree with acquired business experience.</li><li>Must know all aspects of the trade as it is performed in the organization, sufficient to effectively train or instruct others, and to serve as a resource for employees.</li><li>Demonstrates understanding of payer guidelines, fee schedules, and value-based payment arrangements with ACOs and CINs.</li></ul>Technical Skills:<ul><li>Uses general computer applications to perform routine tasks, including email, internet browsing, data entry, and accessing shared files and web-based systems.</li><li>Prepares basic correspondence and simple reports in Microsoft Word.</li><li>Uses Microsoft Excel to analyze data, including the use of formulas, functions, lookup tables, and other standard spreadsheet elements.</li><li>Demonstrates necessary proficiency with all electronic clinical systems, including EHR and scheduling systems.</li></ul>The selected candidate must meet Compassion Health Care's employment eligibility requirements, including but not limited to, successfully completing pre-employment drug testing and criminal background screening.Job Type: Full-timePay: From $61,000.00 per yearBenefits:<ul><li>AD&amp;D insurance</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Experience:<ul><li>EHR systems: 1 year (Preferred)</li><li>Microsoft Excel: 3 years (Preferred)</li></ul>Work Location: Hybrid remote in Yanceyville, NC 27379

Billing Manager (Hybrid)

Lockheed Martin

<div>JOB ID: 721393BR
Date posted: Mar. 19, 2026
 
Description:The BA Invoice &amp; Billing Manager provides oversight and end-to-end accountability for invoice generation and billing execution dedicated to a Business Area (BA), ensuring timely, accurate, and compliant invoice generation, validation, and distribution across government and commercial contract types. 
The role defines and executes the operational strategy for BA billing in alignment with Order to Cash (OTC) and finance priorities, overseeing invoice readiness, contract interpretation in partnership with Contracts/Legal, billing schedules, and period-end performance to safeguard revenue recognition and cash flow integrity. 
The Manager monitors invoice queues, backlog, cycle times, and service levels, rebalancing resources to meet close deadlines and reviewing complex or high-risk invoices prior to release to mitigate billing errors and customer disputes. Acting as the primary escalation point for invoice rejections, disputes, and complex internal or customer inquiries, the role drives root-cause resolution and strengthens upstream process discipline in coordination with Collections, Cash Application, and Contract Close-Out teams. Leveraging data, analytics, and defined performance metrics, the Manager identifies anomalies, processing errors, and trend drivers, translating insights and benchmarking into capacity planning, service model refinement, and targeted improvement initiatives while advising senior leadership on emerging risks and control gaps. 
A core accountability is enforcement of enterprise billing standards, internal controls, and governance frameworks, ensuring adherence to contractual and customer requirements, including government compliance obligations where applicable (e.g., FAR/CAS, documentation retention, and audit readiness). 
The role partners with Legal, Compliance, Internal Audit, and Accounting to support audits, controls testing, and remediation activities (e.g., DCMA/DCAA inquiries), and partners with Supply Chain, IT, and broader OTC stakeholders to align BA billing execution with broader GFS objectives and transformation initiatives. 
In addition, the Manager leads and develops Associate Managers, Supervisors, and staff, fostering accountability, operational excellence, and continuous improvement, and advancing automation and standardization initiatives that enhance productivity, billing accuracy, compliance integrity, and overall financial performance. 
Basic Qualifications: 
<ul><li>Bachelor&rsquo;s (or higher) in Accounting, Finance, Economics, or a related field.</li><li>Strong analytical, problem solving, accounting (US GAAP), and financial analysis skills</li><li>Proven leadership experience (including demonstrated Full Spectrum Leadership behaviors); ability to motivate, energize, and build high performing teams in fast paced, high pressure environments</li><li>Excellent verbal and written communication; adept at delivering executive level presentations and status updates to senior leadership across the organization.</li><li>Demonstrated ability to manage multiple priorities, meet business objectives, and navigate dependencies on external resources.</li><li>Track record of rapidly identifying, designing, and implementing new strategies, tools, and improvement initiatives and openness to embracing change.</li><li>Direct involvement in large scale financial system migrations</li><li>Advanced skills in Excel, Outlook, Word, and PowerPoint; capable of building sophisticated financial models and executive presentations.</li><li>Skilled at working across organizational and functional boundaries to achieve results.</li><li>Success in dynamic, fast paced team environments; skilled at coordinating team efforts and handling multiple priorities.</li><li>US Citizen</li></ul>
Desired Skills: 
<ul><li>Proficiency with SAP (including SAP), Audit Board, and other enterprise systems.</li><li>Strong understanding DCAA, DCMA, SOX, of IRS regulations, and Government contract types.</li><li>Knowledge of Federal Acquisition Regulations (FAR) and Defense FAR (DFARS).</li><li>Proven self starter and quick learner with ability to master new systems and processes.</li><li>Strong interpersonal and team building abilities; capable of motivating and energizing team members to deliver quality results.</li></ul>
Clearance Level:None 
Other Important Information You Should Know 
Expression of Interest:By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. 
Ability to Work Remotely:Full-time Remote Telework: The employee selected for this position will work remotely full time at a location other than a Lockheed Martin designated office/job site. Employees may travel to a Lockheed Martin office for periodic meetings. 
Work Schedules:Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. 
Schedule for this Position:4x10 hour day, 3 days off per week 
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $122,000 - $211,485. For states not referenced above, the salary range for this position will reflect the candidate&rsquo;s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. 
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. 
This position is incentive plan eligible. 
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $106,100 - $187,105. For states not referenced above, the salary range for this position will reflect the candidate&rsquo;s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. 
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
 
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. 
This position is incentive plan eligible. 
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. 
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. 
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
 
 
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. 
 
If this sounds like a culture you connect with, you&rsquo;re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. 
Experience Level:Experienced Professional 
Business Unit:ENTERPRISE BUSINESS SERVICES 
Relocation Available:No 
Career Area:Finance 
Type:Full-Time 
Shift:First</div>
 <div>At Lockheed Martin, we apply our passion for purposeful innovation to keep people safe and solve the world's most complex challenges.
Pioneering Defense Technology: From aerospace to outer space to cyber space, you can innovate mission solutions alongside the best minds in the business.
United By Culture: Excellence, integrity, and collaboration define us. We accelerate change and embrace one another&rsquo;s perspectives to win for our customers.
Real Impact, Real Growth: Grow your career and skills for life. Our wide array of opportunities and technology-driven learning programs enable your development and agility.
Your Health, Your Wealth, Your Life: Competitive pay, comprehensive benefits and flexible schedules designed so you thrive &mdash; at work and beyond.
Empowered to Be Your Best: Use your strengths to make a difference in the lives of one another, our customers, our communities, and our planet.
Here, the possibilities are endless because we offer:
<div></div><ul><div>Flexible Schedules, dependent on role</div>
<div></div><div>Levels: Student, Entry, Mid, Senior, Management</div>
<div></div><div>Locations: Nationwide &amp; OCONUS Positions</div></ul></div>

Manager of Invoice and Billing

Rethink First

<div>Rethink is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (http://RethinkBH.com) provides clinical tools, staff training and practice management for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth.
Rethink Behavioral Health (a subsidiary of Rethink First) is in the digital wellbeing training in the workplace. Rethink Behavioral Health provides cloud-based treatment tools, training, and clinical support for individuals with developmental disabilities and their caregivers. 
 
The Customer Success Manager is responsible for customer retention and account growth with small and mid-sized behavioral health practices focused on the delivery of Applied Behavior Analysis (ABA) treatment to individuals with autism. The selected candidate will provide high-touch service to customers to ensure that Rethink products/services are meeting their needs, and to identify upsell/cross-sell opportunities.
The ideal candidate will have experience as an ABA medical billing/Operations professional and be very comfortable learning new technologies to conduct online demonstrations with customers.
Job Duties:<ul><li>
Meet and proactively drive to exceed quarterly and annual retention targets.</li><li>
Identify account growth opportunities within an existing set of Billing customers, working closely with practice owners to showcase how the Rethink solution can support clinical and business needs.</li><li>
Develop and maintain an exceptional knowledge of Rethink&rsquo;s behavioral health solution and RCM services.</li><li>
Oversee account metrics to anticipate customer issues and concerns.</li><li>
Drive to close upsell/cross-sell opportunities by demonstrating understanding of current and long-term customer needs, proposing appropriate solutions to address identified customer needs, and consistently moving the customer toward commitment.</li><li>
Resolve customer issues in an efficient, timely, and practical manner.</li><li>
Serve as a customer advocate internally to ensure support tickets are being addressed quickly.</li><li>
Collaborate with the Revenue Cycle Management team to provide customer updates and to address customer concerns.</li><li>
Collaborate with the product team on identifying future product development priorities to drive account growth.</li><li>
Manage customer satisfaction surveys and responses.</li><li>
Complete and submit required reports such as forecasts, activity reports, and expense reports on a timely basis.</li><li>
Enter and maintain data accurately into Salesforce.com including meetings, contacts, updates and forecasts.</li><li>
Use Teams to conduct effective online meetings.</li></ul>
Characteristics:<ul><li>
Track record of exceeding quota or showing significant annual year over year growth.</li><li>
Experience in behavioral health and ABA medical billing</li><li>
Excellent verbal and written communication skills.</li><li>
Strong customer relationship management skills.</li><li>
Ability to position Rethink solutions and communicate key messages to practice owners and key decision makers.</li><li>
Self-motivated individual who thrives on doing a job well and has the initiative and drive to excel.</li><li>
Ability to effectively prioritize, organize, and perform a variety of concurrent tasks.</li><li>
Proficiency with Microsoft Excel, Word, and PowerPoint applications.</li><li>
Experience utilizing electronic medical billing platforms.</li><li>
Experience using Salesforce.com and Gainsight are desirable.</li></ul>
Requirements:<ul><li>
Bachelor's degree in psychology, education, business or related field</li><li>
Must be comfortable working with technology and fluent in Microsoft Office</li><li>
Experience with autism/ABA/ABA billing</li><li>
Experience working with a SaaS (software) company highly preferred</li></ul>
Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities.
JazzHR Privacy Policy 
JazzHR Terms of Use 
California Privacy Notice
#remote
MBVAzeWyAZ</div>

Billing Oversight Customer Success Manager – RethinkBH

Trilogy Health Services

<div><div>At Trilogy, you&rsquo;ll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you&rsquo;re supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!</div><div></div><div> 
A Business Office Manager is responsible for overseeing the billing, collections and financial operations of the health campus. They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements.
 
 
Key Responsibilities</div><ul><li>
&quot;Hands-on&quot; billing and collections for all of the campus payer types.</li><li>
Assists families through the Medicaid determination and eligibility process.</li><li>
Manages monthly billing processes for all payer classes in an accurate and timely manner.</li><li>
Posts cash payments received; timely &amp; appropriately to the correct resident account.</li><li>
Establishes and maintains systems that impact census records, accounts receivable and resident personal/financial information.</li><li>
Participates in campus leadership responsibilities such as meal manager and manager on duty rotations.</li></ul><div>
Qualifications</div><ul><li>
High school diploma or GED/HSE preferred</li><li>
1-3 years of relevant experience preferred</li></ul></div>

Billing & Collections Manager (BOM)

Defense Holdings, Inc.

Defense Holdings, Inc. (DHi)
 Location: Hybrid (US)
 Employment Type: Full-Time
 Department: Finance
 Reports To: Billing Manager
 
Position Summary
 
Defense Holdings, Inc. (DHi) is seeking an Administrative Billing Support professional to assist with the billing department's day-to-day operations, ensuring timely and accurate invoicing. This position will support the billing process, help maintain financial records, and collaborate with internal teams to ensure seamless billing operations.
 
Key Responsibilities
 
Billing Support
 
<ul>
<li>Assist in preparing, reviewing, and sending invoices to clients.</li>
<li>Verify billing information for accuracy and compliance with contract terms.</li>
<li>Work closely with the finance team to resolve any billing discrepancies or issues.</li>
</ul>
Administrative Tasks
 
<ul>
<li>Maintain detailed records of all billing transactions.</li>
<li>Help with the preparation of financial reports and billing data.</li>
<li>Assist with administrative tasks related to finance and billing, including organizing files and documentation.</li>
</ul>
Client Communication
 
<ul>
<li>Act as the point of contact for client billing inquiries.</li>
<li>Work with clients to address any billing questions or issues.</li>
</ul>
Required Qualifications
 
<ul>
<li>Associate's degree in Accounting, Finance, or a related field.</li>
<li>2+ years of experience in billing or administrative support.</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word).</li>
<li>Strong attention to detail and ability to work with financial data.</li>
</ul>
Preferred Qualifications
 
<ul>
<li>Experience in billing or accounting software.</li>
<li>Experience with government contracting billing procedures.</li>
</ul>
Core Competencies
 
<ul>
<li>Attention to Detail: Ability to process financial transactions accurately and efficiently.</li>
<li>Communication: Strong communication skills to interact with clients and resolve issues.</li>
<li>Organization: Ability to manage and maintain organized financial records.</li>
</ul>
Work Environment
 
<ul>
<li>Professional office environment (or hybrid/remote if applicable).</li>
<li>Occasional travel may be required.</li>
</ul>
Compensation & Benefits
 
Defense Holdings, Inc. (DHi) offers a competitive compensation package including:
 
<ul>
<li>Competitive base salary (commensurate with experience)</li>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with company match</li>
<li>Paid Time Off (PTO) and Holidays</li>
<li>Life and Disability Insurance</li>
<li>Professional development opportunities</li>
</ul>
Equal Opportunity Employer Statement
 
Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.

Administrative Billing Support

PowerVAC of Michigan

Dispatch Billing AdministratorLocation: Novi, MIPay Range: Starting at $22 / hourJob SummaryWe are seeking a detail-oriented and organized Dispatch Billing Administrator to support our operations and accounting teams. This role is responsible for coordinating dispatch documentation, processing invoices, and ensuring accurate billing for completed services. The ideal candidate will maintain strong communication between dispatch, technicians, and the accounting department to ensure timely and accurate billing.Key Responsibilities<ul><li>Prepare and close out invoices based on completed service calls</li><li>Verify dispatch records and work orders for billing accuracy</li><li>Coordinate with dispatchers, technicians, and operations staff to resolve billing discrepancies</li><li>Maintain and update billing records in internal systems</li><li>Track completed jobs and ensure they are invoiced in a timely manner</li><li>Assist with customer billing inquiries</li><li>Generate billing reports and summaries for the operations or finance team</li><li>Maintain organized files of invoices, dispatch records, and supporting documentation</li><li>Support administrative tasks related to dispatch operations and accounting</li></ul>Qualifications<ul><li>High school diploma required; post-secondary education in Business Administration, Accounting, or Logistics is an asset</li><li>1&ndash;3 years of experience in billing, dispatch administration, logistics support, or accounting administration</li><li>Strong attention to detail and accuracy with numbers and documentation</li><li>Excellent organizational and time-management skills</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook)</li><li>Experience with ServiceTrade Dispatch Software is an asset</li><li>Strong communication and problem-solving skills</li></ul>Key Skills<ul><li>Billing and invoicing accuracy</li><li>Data entry and record management</li><li>Communication with operations and finance teams</li><li>Time management and multitasking</li><li>Problem-solving and attention to detail</li></ul>What We Offer<ul><li>Competitive salary</li><li>Health and dental benefits</li><li>Paid vacation and holidays</li><li>Supportive team environment</li><li>Opportunities for professional growth</li></ul>About Us:PowerVac of Michigan and ServicePro are the most trusted names in Industrial/Utility Service and Maintenance. We are a unified company that provides services ranging from industrial &amp; catch basin cleaning, hydro excavation, and grease trap cleanings to plumbing, electrical and HVAC/R service &amp; repair. With the partnership across our six separate divisions, we have mastered being a one stop shop for our customers, successfully providing our services for over 25 years.PowerVac of Michigan is an Equal Opportunity Employer and participates in E-Verify.Pay: From $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Dispatch Billing Administrator

Consensus Cloud Solutions

<div><div>Consensus Cloud Solutions is a publicly traded, leading digital cloud fax and interoperability solutions organization in the United States and globally, focusing on connecting and empowering healthcare providers, payers, care teams, and technology innovators to unify multiple systems that wouldn't otherwise talk to each other. Consensus is a trailblazer in our industry and believes that data transformation will reshape the world of healthcare.

Founded over 25 years ago, Consensus leverages its technology heritage to move from simple digital documents to advanced healthcare standards (HL7/FHIR) for secure data transport, as well as Natural Language Processing (NLP) and Artificial Intelligence (AI) to convert unstructured to structured, analytics-ready data, helping users unveil information that is meaningful and actionable for better patient care.
Consensus leads the industry in data exchange solutions and we're only getting started! With exciting new initiatives on the horizon, we are continuing our strategic expansion and we are looking to add to our diverse team of innovators.

Now is the ideal time to join us in our mission to solve healthcare's biggest challenges, and work collaboratively with a diverse team of like-minded self-starters and partners to accomplish it.

Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We offer many remote and hybrid career opportunities.</div>
How you will impact the organization&hellip;

The Engineering Manager, Billing Systems is a hands-on technical leadership role responsible for the architectural integrity, development, and maintenance of our core financial and billing infrastructure. This individual bridges the gap between high-level business strategy and technical execution, ensuring that our billing platforms are scalable, secure, and compliant with global financial standards. As a player-coach, you will lead a high-performing team of engineers while providing technical guardrails and ensuring the team has the architectural clarity to solve complex challenges. 


The value you will deliver&hellip;
<ul>
<li>Technical Leadership &amp; Delivery: Lead the design and implementation of highly optimized, scalable billing services, predominantly utilizing Java, while maintaining and modernizing legacy components in VB6 and supporting auxiliary services in Python and Node.js.</li>
<li>Cross-Functional Collaboration: Partner with Finance, Legal, and Product teams to translate complex business requirements into technical specifications.</li>
<li>Strategic Architecture: Own the multi-year technical roadmap for billing systems, making informed design trade-offs regarding scalability, reliability, and cost-efficiency across system boundaries.</li>
<li>Compliance &amp; Security: Ensure all financial systems adhere strictly to SOX (Sarbanes-Oxley) and PCI-DSS requirements, implementing robust auditing, data encryption, and security best practices at a systemic level.</li>
<li>Team Management: Manage team productivity by establishing clear KPIs, conducting constructive code reviews, and breaking down large initiatives into actionable milestones.</li>
<li>Performance Optimization: Proactively identify and resolve systemic bottlenecks and deep technical debugging challenges to ensure 24/7 availability of critical billing functions.</li>
<li>Operational Excellence: Advocate for and establish engineering standards, including comprehensive unit testing, documentation, and automated deployment pipelines.</li>
<li>Vendor Management: Interface with third-party payment gateways and financial service providers to ensure seamless integration.</li>
<li>Innovation: Participate in industry forums and stay current with emerging fintech trends to keep the organization at the forefront of billing technology.</li>
<li>Perform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.</li></ul> 


What you will bring to the table&hellip;
<ul>
<li>12+ years of professional software development experience</li>
<li>5+ years leading cross-functional architectural initiatives in high-compliance environments (FinTech, Banking, or E-commerce).</li>
<li>Expert Java Development: Extensive experience in building enterprise-grade backend systems using Java and associated frameworks.</li>
<li>Polyglot Programming: Proficiency in managing or contributing to environments using Python, Node.js, and maintaining and preferably migrating legacy VB6 codebases.</li>
<li>Financial Compliance Knowledge: Deep understanding of SOX and PCI compliance frameworks as they relate to software engineering and data storage.</li>
<li>System Architecture: Mastery in designing distributed systems, including whiteboarding complex architectures and managing cross-team interactions.</li>
<li>Analytical Thinking: Ability to leverage data-driven insights to solve ambiguous, open-ended problems within complex financial environments.</li>
<li>Coaching &amp; Mentorship: Proven ability to foster a culture of continuous learning, identifying growth opportunities for team members, and promoting career development.</li>
<li>Change Management: Ability to lead teams through organizational or process transitions, ensuring clarity on the &quot;why&quot; behind strategic shifts.</li>
<li>Engineering Leadership: Proficiency in managing complex workloads and dependencies across multi-team projects.</li></ul> 


You will stand out if you also have&hellip;
<ul>
<li>Prior experience working specifically on billing, payment processing, or financial ledger systems in a public company environment.</li>
<li>Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field (or equivalent professional experience).</li></ul> 


Additional details&hellip;
<ul>
<li>Location requirements: Fully remote within the U.S. (Los Angeles or Las Vegas preferred.)</li>
<li>Travel requirements: Up to 10% travel.</li>
<li>Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.</li>
<li>Technology requirements: Reliable, high speed internet.</li>
<li>Eligible for sponsorship: No</li></ul> 
The salary range for this role is $125,000 - $177,500 USD annually. The total compensation package for this position is negotiable and may also include annual performance bonus, ESPP, enhanced time off packages and benefits. This job doesn't have an expiration date and will remain open until a qualified candidate is hired.<div>
We are not accepting agency submissions for this role.

To learn more about us visit consensus.com</div></div>

Engineering Manager, Billing

Search 10000+ Manager of customer billing jobs near you this March. New roles added regularly across leading industries. Apply today.